Qarbon IT

Please describe your company and your position there.

I'm the CTO for a new product of my client.

For what projects/services did your company hire Qarbon IT, and what were your goals?

I chose Qarbon IT to build a new version of a dedicated system to support the loyalty program in shopping centers. The main purpose of creating the new system was scalability and the use of new technologies as well as improving the current system operation.

How did you select Qarbon IT and what were the deciding factors?

I know Qarbon IT from projects in other companies. One of the decisive selection factors was the price-to-professional ratio in the project implementation.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The tasks included:

1. development of the system architecture on the server side
2. API for mobile applications and POS devices
3. system software
4. preparation of a dedicated website to support the program

implementation of the system for 2 clients Technologies used:

• node.js
• vue

integration with external tools:

• firebase
• sendinblue
• serversms
• emaillabs

How many people from the vendor's team worked with you, and what were their positions?

At beginning there were 4-5 people to development core part of software. After product release I have two permanent people to develop new things in the application.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Currently, the product is partially completed (basic version) and launched at two customers. Now it is being expanded and some modules are being improved. In this year we have plan to implement new functionality.

Describe their project management style, including communication tools and timelines.

For the purposes of my project, we have established weekly work statuses. We use Slack and ClickUp for ongoing project communication.

What did you find most impressive or unique about this company?

I had direct access to team of developers like my team. It was very useful in solving problems quickly.

Are there any areas for improvement or something they could have done differently?

Two things: 1. The testing process could be more accurate and detailed, in my case some errors were not caught. 2. During the duration of the project, I sometimes lack creativity and proposals to solve problems. This problem has been resolved by some people in the project.

Introduce your business and what you do there.

I’m the owner of Interactive AV-IT, a managed service provider that does custom AV solutions.

What challenge were you trying to address with Qarbon IT?

We were looking to do a custom application for a public kiosk that would list and display ex-military veterans on the wall of a high school.

What was the scope of their involvement?

Qarbon IT developed a custom web application with tailored hardware. It’s a 4K application with data synchronization. The team also set up web servers and managed the administration portal. We provided them with mockups and the process flow, and they completed the work off-site.

What is the team composition?

I worked with three people, including the owner of the company.

How did you come to work with Qarbon IT?

They were recommended by a very good friend who is also a programmer. He had done other projects for me, but this project was a little too big for him. He recommended Qarbon IT. After a conversation with them, they seemed like a great fit.

How much have you invested with them?

We spent $10,000.

What is the status of this engagement?

We worked together between August–October 2020.

What evidence can you share that demonstrates the impact of the engagement?

They did an excellent job. I was very impressed with their professionalism. They handled everything, from the input all the way to the final execution and installation. Currently, the app is 95% done and is operational. We’re just correcting a couple of bugs.

How did Qarbon IT perform from a project management standpoint?

We communicated via WhatsApp and email. They have a project management system we had access to as well. I could see what was going on with the project at any time.

What did you find most impressive about them?

Their creativity was impressive. If we had a problem, they already had a solution. The speed of their execution and their attention to detail was also impressive.

Are there any areas they could improve?

No, I’m very happy with them. I’m going to use them again for the next project.

Do you have any advice for potential customers?

I highly recommend them because they're easy to work with. Due to the time difference, you can send work out in the evening and have it done by the morning. Just try to provide as much information as possible upfront.

Please describe your company and your position there.

I'm COO in Bogova - owner of online fashion store www.bogova.pl and Bogova fashion brand

For what projects/services did your company hire Qarbon IT, and what were your goals?

At the very first moment of our business activity we were selling via Instagram and we knew that at some point we want to transfer all the traffic to our own online shop. We knew that we need something customised and comprehensive- from the software, graphics to all the technical and visual aspects.

It was important to us that the company which we choose to create our website would listen to us but also advise us because we do not knew much about technology, trends etc. Qarbon IT from the very beginning seemed to care about our needs, gave us a lot of possibilities and, what's the most important, explanations. We had some idea about what we wanted and we liked but Qarbon It made it happen as a real thing.

They are really professional, they know everything about their work but also they are very passionate about all projects. Our project wasn't the biggest one for their company but they always treated us like we are very important client. They updated us on every stage of the project, answered all the questions and doubts. We can highly recommend Qarbon IT as a perfect partner.

How did you select Qarbon IT and what were the deciding factors?

We considered several companies and solutions, but from the very beginning Qarbon IT was a favorite due to its professional approach and reliable offer. At first glance, their offer was not the lowest, but as it turned out, they took into account all costs and the solutions we needed.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Qarbon IT create our shop from scratch. They prepared the overview, then design and then created full website including the graphics and software. They listened all ours requests and take our requirements into account. They gave us also the list of all content they need from us and some tips about how to use the website from our end.

How many people from the vendor's team worked with you, and what were their positions?

I had a contact with CEO and projekt Menager. Fortunately they never forwarded my questions to anyone else and always knew on what stage the project is, what is the progress, what are the problems etc.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We received fully functional and working website and we were able to launch it at the scheduled date. Every bug and error where immediately fixed.

Describe their project management style, including communication tools and timelines.

We were in contact constantly. They gave us current updates and let us know how much time is needed to complete a given stage. They managed the project without our participation- we don't know much about programming and technology and we didn't want to know much about work details and also we weren't interested who and what is doing on our project. The only thing that interested us was if everything is going well and if we get the project on time and if it will work for us. And it was both - working and on time.

What did you find most impressive or unique about this company?

Very friendly but at the same time very professional approach to the client. The cooperation was nothing but pleasure.

Are there any areas for improvement or something they could have done differently?

I would say that they could be faster and cheaper but I understand that their designs wouldn't be that good then. Therefore I would not change anything.

Please describe your company and your position there.

I am the president and project manager of an energy contracting startup. We are the first in Poland and, as I believe, one of the first in Europe, who created an internet-based tool for remote energy contracting for entrepreneurs. Thanks to a perfectly designed website, the entrepreneur can contract a favorable price on his own or with the help of a call center from one of the recommended energy suppliers. The system works as a broker and comparator in one. Over the next 5 years, we want to provide 5% of the total market (100,000 customers) and enter external markets.

For what projects/services did your company hire Qarbon IT, and what were your goals?

QARBON was invited to cooperate in order to create the entire software. We had very high time requirements, skills and flexibility of the team. 1. have created a framework for the project 2. they provided 24/7 communication 3. they took me by hand through the whole project 4. they solved thousands of problems that previously no one could solve

How did you select Qarbon IT and what were the deciding factors?

A co-worker who created the layout and front-end mockup of the website recommended QARBON to me because he was already running several other smaller projects together.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Before the commencement of operations, QARBON interviewed me regarding the company's strategy. So they decided that according to our plans it would be most sensible to put the entire system on JS Vue (for mobile applications). The developers have worked over 3000 hours, which shows that it was a really big project. Along the way, we encountered many challenges and problems that had to be solved for the first time - especially when creating a calculator - when it comes to contracting energy for entrepreneurs is a very complex topic.

We worked as standard for two-week sprints, we improved what was needed and the next sprints. At this stage:

1. During the meetings of the Zepsol, the sense of the solutions I proposed was worked out
2. I have received feedback that due to the design of the system, he will do it in one way or another
3. In order to save both the time of the breakdown and the company's financial resources, I received continuous suggestions thanks to which the system could be expanded with new modules in my opinion, the entire project is the essence of the flexibility of the team and courage in talking to the client, proposing how it is now taking better-than-intended solutions

How many people from the vendor's team worked with you, and what were their positions?

The contact was mainly with the president, due to the essence of the project - we established the general outline of the sprint it was then discussed with the team that prepared the questions after our online meetings, the team got to work

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As I mentioned before - the band did what many had tried before and for some reason it failed. The system has been released for free use by customers - we are at the stage of testing the effectiveness of the direct channel

Describe their project management style, including communication tools and timelines.

The method of communication is very important to me. And this was what I was assured of from the QARBON website, instead of hearing programming slang, We explained what we wanted to get, and the team presented solutions on how to achieve it. We communicated a lot on click - great communicator.

What did you find most impressive or unique about this company?

First of all, the approach to the originator, i.e. me. The team did not follow my orders, but with the help of the right questions, they figured out how the system should work, and then they designed it in this way. It seems to me that this is due to the perfect way of managing resources at QARBON.

Are there any areas for improvement or something they could have done differently?

I assume that there are no things that cannot be improved, in my opinion it would be possible to pay attention to testing the system, although I realize that the final test must always be carried out by the originator.

Introduce your business and what you do there.

I’m the owner of Algory.io and RemoteDayTraderGroup.com.

What challenge were you trying to address with Qarbon IT?

I was looking for a company that could provide complex solutions for the website and application I was creating.

What was the scope of their involvement?

Qarbon IT has provided UI/UX designers and programmers that created everything I was looking to build. Their UX designers prepared all the screens of the website, then passed the work to the UI designers, who added colors and other graphic elements. 

The programmers took over from there and they also built the backend database to which all applications connect. One of the components is a scanner that goes through almost 20 different exchanges. We built it with one language initially, but the site is able to have other languages added easily.

After we defined the bigger idea, we focused on small parts like how the scanner and news aggregator should work, and what websites we were going to screen.

Qarbon IT detailed the information they would need from us at each stage, starting with the goal of the website, who would be its clients, and what colors we wanted. They made a lot of suggestions as well, and they created everything from scratch, including the logo.

What is the team composition?

There are 2–3 people working on the website, and 4–10 working on the app, depending on the moment. I worked with different developers at each stage, depending on my needs. 

How did you come to work with Qarbon IT?

I asked around in my area about companies that could build the app and one of my friends referred me to Qarbon IT. I met one of their owners and discussed the scope. Later, when I was looking to create the application, I decided to work again with Qarbon IT based on the first experience.

How much have you invested with them?

The cheapest application I built with them was around $2,000, and the most expensive was between $200,000–$300,000.

What is the status of this engagement?

The first project with them was around May 2019. My latest project with them was in 2020, and it’s ongoing. 

What evidence can you share that demonstrates the impact of the engagement?

I’m satisfied with how they work. The most important thing for me is that they’ve delivered the apps on time. They’ve always been accommodating to the changes I requested.

How did Qarbon IT perform from a project management standpoint?

I’ve mainly worked with one of their project managers, and I discussed everything related to the application with him. I’ve also had meetings with the developers from time to time, to discuss specific matters. I’m satisfied with how they’ve handled the process. We communicate mostly by phone, email, and Slack.

What did you find most impressive about them?

I’ve worked with other developers in the past, but I didn’t like the delays they had. Things changed when I switched to Qarbon IT. It’s not typical to finish things on time in IT, but I’ve been satisfied with Qarbon IT from this point of view, which is the most important thing, in my opinion. Most of the time, they suggest solutions I hadn’t even thought about, which is very helpful for me.

Are there any areas they could improve?

Everything I’ve gotten from them was on a high level, so I’m satisfied. There could be some internal improvement points for them, but I don’t see anything from the outside.

Do you have any advice for future clients of theirs?

Qarbon IT is experienced in multiple programming languages, and they work well. These are the most important things for me, and I’d highly recommend them to someone else.

Introduce your business and what you do there.

I’m the business director for PICSANE. We do different event innovations: visual, photo, and video attractions and solutions for people wanting to have great event experiences.

What challenge were you trying to address with Qarbon IT?

We needed backend development done for our website.

What was the scope of their involvement?

The team built the backend from scratch. They did the animation, site structure, and programming. They also integrated all simultaneous video playback, gifs, and images, and a customer experience contact form.

They also developed a website for customers to login and register upcoming events.

What is the team composition?

Generally, we work with 3–4 people.

How did you come to work with Qarbon IT?

I worked with the owner several years ago on some projects, so I recommended them to the bosses.

How much have you invested with them?

The project cost $50,000.

What is the status of this engagement?

Our engagement with Qarbon IT started around December 2018.

What evidence can you share that demonstrates the impact of the engagement?

The customer relationship is good. The team listens to our needs and works well.

How did Qarbon IT perform from a project management standpoint?

They’re responsive. The team prepares project plans and timelines and stays well within them. If something needs to change, they’re very communicative about explaining why.

What did you find most impressive about them?

Qarbon IT relates well with their customers.

Are there any areas they could improve?

They work remotely, so it would be nice if they visited their clients occasionally.

Do you have any advice for potential customers?

Write down everything you want from the project. The more information you give them, the better results they can deliver.

Please describe your company and your position there.

A company dealing in internet marketing on Google search engine, we are an average company on the Polish market.

For what projects/services did your company hire Qarbon IT?

We hired Qarbon IT to build crm system that supports processes internally in the company and customer service.

What were your goals for this project?

To improve and speed up the functioning of the company and customer service.

How did you select this vendor?

Recommended

Describe the scope of their work in detail.

The scope of work consisted of developing a solution based on the information provided and the construction of the system and subsequent service.

What was the team composition?

We started with 2 people currently working on project 4.

Can you share any outcomes from the project that demonstrate progress or success?

We are systematically developing the system and adding new modules, sometimes we re-build things already done because the characteristics of changes in the company are quite dynamic but Qarbon IT can adapt to it and keep up with changes.

How effective was the workflow between your team and theirs?

Communication is at a very good level.

What did you find most impressive about this company?

They keep in contact with us and provide useful consulting solutions.

Are there any areas for improvement?

No

Please describe your company and your position there.

I am the pr and marketing director of a manufacturing company. The company produces passenger information displays for Europe.

For what projects/services did your company hire Qarbon IT?

The company needed three schematically similar websites dedicated to specific industries for which the company produces devices.

What were your goals for this project?

Customers find dedicated industry websites with a dedicated range of products. The websites are simple and user friendly.

How did you select Qarbon IT?

The company was able to provide the solutions we need within a specific budget and time.

Describe the project in detail.

Implementation of three websites for each of the industries in which the company operates in three languages

What was the team composition?

project manager and developers

Can you share any outcomes from the project that demonstrate progress or success?

Customers go directly to the page with the products they need. The website is simple and legible. We have more and more inquiries from customers outside of Europe.

How effective was the workflow between your team and theirs?

• simple communication
• slack platform
• timeliness of the project
• post-implementation support

What did you find most impressive about this company?

Their knowledge and ways of searching customized solutions are impressive