What evidence can you share that demonstrates the impact of the engagement?
We would not have been able to do all the animation internally because we had 50 to 75 animations to do. Internally, we can provide maybe one or two animations per day, but on their side, they produced five or six per day. We were able to finish the project faster with them.
On the development side, it is more complicated because they have to understand the project and code. Our game is made with Unreal Engine and Program-Ace had to dig into our blueprint and codes, so it took onger to get started with because they had to understand everything. Now that they understand the project, it’s been going pretty well.
How did Program-Ace perform from a project management standpoint?
In the beginning, we signed a contract and we established the timelines right away. They are right on track and will finish the development by the end of the month. The animation went faster than I thought it would. As far as project management goes, if they don’t understand something or if there is something on our side, we just have a call with them. We also used Slack for communication with them.
What did you find most impressive about them?
When they provide something, we need to approve it. We have a list that we share with them. When they finish something, they put a tab to the animation example for us to review. On our side, we will review it and then we approve of them. For all of the animations they have done, there was not much that we didn’t approve of. Overall, they did a great job. On the development side, sometimes they had difficulties in understanding what we wanted and there was a lot of back and forth with them, but it ended up working well.
Are there any areas they could improve?
There is a little bit of a language barrier. It can be hard sometimes because they don’t speak English that well, but it isn’t their first language, and it isn’t mine either as my native language is French. It was okay overall, and we understood each other.
Do you have any advice for potential customers?
Have a good plan at the beginning with the dates and prices. When we add a price to the contract, they respect that price. For example, if they said it would take a certain amount of time, they won’t charge more for it if it goes over.
Have a good way to communicate either with Zoom, Slack, or Discord and follow up with them with some sort of sheet. We use Excel, and they can see when we have changed something on the sheet right away, and when they modify something, we can see it on our side, which is why we use Google Sheets instead of Jira or Trello.