AR/VR, Games, Mobile apps, Virtual Training and 3D

Program-Ace is a successful, time-proven, and innovation-oriented IT company with more than 25 years’ experience. Since 1992, our team of experienced developers and artists have completed over 800 projects in different fields.

Program-Ace core services are:

  • Virtual reality development;
  • Mixed and Augmented reality development;
  • Cross-platform development;
  • Mobile app development;
  • Game development;
  • 2D art, 3D modeling, and animation.

We have broad experience in creating various types of applications:

  • Virtual training and simulation;
  • Interactive 3D solutions;
  • Product configurators;
  • Mobile applications;
  • VR, AR, and mixed reality solutions.

Our areas of key technical expertise:

  • Unity 3D development;
  • Unreal Engine;
  • C#, .NET;
  • Web technologies: JavaScript, Angular, React.js, Node.js, ASP.NET;
  • Native mobile development (Objective-C, Swift, Java).

Awards and recognition:

  • TOP 3 Virtual and Augmented Reality developers 2019 (Clutch);
  • The best of The Global Outsourcing 100 companies (IAOP);
  • Top 1000 B2B companies around the world (Clutch);
  • Top Web & Software Development 2017 companies (Clutch);
  • Member of the European Training and Simulation Association;
  • Unity Certified Developers.
 
$10,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
1992
Show all +
Kharkiv, Ukraine
headquarters
other locations
  • Berlin
    Berlin, BE 10115
    Germany
  • Stockholm
    Stockholm, ST 10465
    Sweden

Portfolio

Key clients: 

Wargaming, GSN Games, Namco, Bigpoint, Hopster, Pixomondo, Magrabi Optical, Digimation, Sany Group, Miivies, ValuSoft Cosmi, Kalypso Media, Kuju Entertainment.

All-in-One Telemedicine / Healthcare Mobile App Image

All-in-One Telemedicine / Healthcare Mobile App

Track your health, chat with your doctor, schedule appointments and don't forget to take your pills! Program-Ace developed all-in-one solution for people who want to live healthy and active life.

 

Hexagonium Image

Hexagonium

Hexagonium is a mobile MMO video game that uses elements of both turn-based and real-time strategies.

https://program-ace.com/portfolio/case-studies/hexagonium

Virtual Car Configurator Image

Virtual Car Configurator

Program-Ace developed a configurator that takes your interactions with clients to a whole new level. This immersive solution works entirely in real-time and provides a wide range of interactive options coupled with high-detail graphics. The product prototype that it features can be easily replaced with other car models to showcase what your business is selling.

The project involved a total of 4 specialists: one Project

Manager, one front-end developer, a 3D artist, and a UI/UX designer. It was built using the PlayCanvas engine, with additional assets developed in Adobe Photoshop, Illustrator, and 3DS Max. The team overcame the challenge of optimizing real-time rendering and successfully demonstrated deployment on the new and elaborate PlayCanvas platform. We are also currently developing another version of the configurator in Unity (using ray tracing technology), and hope to make it available in VR - mainly Manus and Oculus Quest headsets.
Trivia Hero Image

Trivia Hero

Program-Ace rebranded and redesigned a famous iOS Trivia game to help attract new players, increase user retention, and generate more revenue.

The game was created by a team of three developers, one QA engineer, one UI/UX designer, ​and one artist. The development took four months.

View the full case study

Cricket Manager Image

Cricket Manager

Cricket Manager is a sports simulation game that offers in-depth control of tactics, finances, and backroom management. The game was created completely full-cycle by the team at Program-Ace.

https://program-ace.com/portfolio/case-studies/cricket-manager

Farm Management System Image

Farm Management System

Program-Ace implements gamification to provide ultimate employee engagement for a task management system for a large Ukrainian farm

The Farm Management System application for iOS and Android was created by a team of a UI/UX designer, one full-stack developer, and a QA specialist. It took one month to deliver and distribute the solution at one of Ukraine's largest farms.

Fruit Procurement App Image

Fruit Procurement App

Program-Ace implemented effective gamification mechanics to help the biggest European fresh fruit exporter establish beneficial relationships with suppliers. Fruit Procurement App that is primarily designed for iOS and Android was developed by a team of one UI/UX designer, a full-stack developer, and a QA specialist. It took one month for our team to deliver and distribute the solution.

Program-Ace facilitates the government initiative to reduce littering with a gamified solution as a support and motivation for in-school educational programs.

The team of one game designer, two 2D artists, one animator, one sound effects artist, and one developer finished the above-mentioned scope of work in 3 months.

View the

full case study
Hopster's Alphabet Hotel Image

Hopster's Alphabet Hotel

A mobile application with gamification that introduces children to the letters and sounds of the English alphabet, developed for Hopster, a leading interactive television (TV) and e-learning company for preschoolers.

View case study

FurnitARe: Augmented Reality Furniture

Program-Ace has created a cross-platform augmented reality application for iOS and Android using ARKit & ARCore technologies. With the power of the Unity engine and our creative team of VR/AR developers and 3D artists, we managed to create a robust, free product for the interior design industry.

From a technological standpoint, the AR markerless solution has opened a new door for surface detection and recognition

which not only allows to navigate within the real environment much easier but also provides unlimited uploading of 3D models. It took one product manager, UX/UI artist, 3D modeler, two augmented reality Unity developers, and one QA specialist to complete the application.

View case study

Wheel Replacement Training Image

Wheel Replacement Training

An interactive virtual training application developed for augmented reality and mixed reality (Microsoft Hololens) and designed to teach people how to change a flat tire.

View the case study

Archy the Rabbit Image

Archy the Rabbit

An interactive AR app for children that features an adorable rabbit. The application has been developed both, for mobile devices (markerless and marker-rich AR technologies) and for Microsoft Hololens.

View case study

Room Configurator Image

Room Configurator

A new HTML5 product configurator that helps potential buyers immediately visualize how selected wood panels for floor, wall, and ceiling will look in their interior.

https://program-ace.com/portfolio/case-studies/room-configurator

Magrabi VR Store Image

Magrabi VR Store

Magrabi Optical's VR store app with an immersive virtual retail experience for Google Cardboard.

View case study

VR Hotel Image

VR Hotel

A virtual reality application that introduces an innovative approach to virtual tours by creating a realistic hotel simulation that uses HTC Vive controllers to customize the environment around the user.

View case study

Mirinda VR Image

Mirinda VR

Mirinda VR is an immersive desktop application with gamification features for Oculus Rift that uses virtual reality technology.

View case study

Glock 19 Virtual Trainer Image

Glock 19 Virtual Trainer

Program-Ace and Digimation have jointly developed the "Glock 19 Virtual Trainer", delivering compelling virtual training for this popular pistol in an award-winning package. Key functions include loading and firing operations as well as assembly and disassembly instructions. Practice and test modes allow for interactive rehearsals of operations and validation of knowledge.

For more detailed information please visit our

Wheel Replacament Training Image

Wheel Replacament Training

Augmented reality app providing a unique experience for graphic-rich and interactive virtual training. It enables learning and enhancing one's skills in an important aspect of truck maintenance.

Platforms: iOS,

Android

Technologies: Unity, C#, Vuforia

More on our AR development services

King of Juice Image

King of Juice

King of Juice is a casual arcade-style game in which players, faced with an onslaught of fruit, must correctly sort them to make juice.

https://program-ace.com/portfolio/case-studies/king-of-juice

Rome Slot Machine Image

Rome Slot Machine

Rome Slot Machine is a high-resolution demonstration that was designed to showcase our capabilities and technical expertise in the creation of online slot machines.

See demo

Platforms: Web

Technologies: Cocos2d-JS, PHP

Oil Platform Simulator Image

Oil Platform Simulator

Created in partnership between industrial subject matter experts and IT specialists, based on proprietary Ace3D Engine, Oil Platform Simulator is a highly customized product, which can be easily adjusted to the needs and peculiarity of each company or training course. Our company is ready to develop custom solutions for needs of your company.

For more detailed information please visit our website

MilitAR Augmented Reality Image

MilitAR Augmented Reality

MilitAR is an amazing augmented reality application which enables smartphone and tablet users to look at beautiful and detailed 3D models of militar objects.

Platforms: iOS,

Android

Technologies: Unity, C#, Vuforia

More about our AR development services

ARchy Augmented Reality App Image

ARchy Augmented Reality App

ARchy is an impressive AR application where an adorable rabbit is introducing children to an interesting world of augmented reality.

Platforms: iOS,

Android, Microsoft Hololens

Technologies: Unity, C#, Vuforia

More on our AR development expertise

iQU Affiliate System Image

iQU Affiliate System

In 2010 Program-Ace Company had a great opportunity to work with iQU – a famous game marketing agency for creating affiliate platform. Program-Ace's well-versed team has successfully executed the following tasks:

• heavily loaded affiliate system that works 24x365 has been produced;

• tracking engine and extendable ad delivery engine that supports a variety of advertisement products have been

developed;

• various third-party systems intended for business automation have been integrated;

• agile-style development process that keeps the system in the 100% working state has been established.

If you want to receive more information regarding this project, please see our case study https://program-ace.com/portfolio/case-studies/iqu

DSA News Image

DSA News

Program-Ace team has developed absolutely new mobile application called "DSA news" using HTML5, PhoneGap, JS and CSS that can be easily uploaded into Android and iOS with support on both mobile and tablet devices. This application was specially created for making reading of news pleasant and easy on any mobile and tablet devices. 

By using this application you can easily navigate and read articles by categories from

original news portal, watch video, download PDF files and presentations, sign up for email alerts, share with the most liked articles on Facebook, Twitter, Email and others.

Please see our case study for more detailed information http://www.program-ace.com/portfolio/case-studies/dsa-news

Forge: Ymil’s Revenge. 2.5D MMO game Image

Forge: Ymil’s Revenge. 2.5D MMO game

Forge: Ymil’s Revenge is 2.5D online multiplayer action platformer in a distinct fantasy universe. It is a more casual version of FORGE: War playable on Steam, PC, Facebook, web browser, Playstation (PSN), Playstation Vita, Xbox (XBOX LIVE), iOS, Android including tablets, iPhones, and iPads. 

Program-Ace team ported the game from the first-person to third-person view mode and produced compelling 2.5D graphics that

ensures unforgettable gameplay experience. In Forge: Ymil’s Revenge we implemented multiple new features like an ability tree where each character can select 3 abilities and bring them into battle.

For more detailed information visit our case study  https://program-ace.com/portfolio/case-studies/forge-ymils-revenge

Wizzard Race Mobile Game Image

Wizzard Race Mobile Game

Wizzard Race is a 3D runner game for mobile that is set in a magic fantasy world, on the race track near an old castle where wizards have to compete with their opponents in a magic race on broomsticks.

Platforms: iOS, Android

Technologies: Unity, C#

World of Boxes Mobile Game Image

World of Boxes Mobile Game

World of Boxes is an entertaining free-to-play arcade game for mobile. The goal of the game is to collect various boxes that fall from the top of the screen into lines and not to lose all lives.

Platforms: iOS,

Android

Technologies: Unity, C#, Git, Flurry SDK, Parse SDK

More about our mobile game development services 

 

Interactive High-End Architectural 3D Visualization Image

Interactive High-End Architectural 3D Visualization

The Ace3D Engine is an realtime 3D game/visualization engine, written in C++. Version 2.2 is a modern rendering engine making full use of cutting-edge technologies and effects: area shadows, soft particles, parallax mapping, advanced post effects, anisotropic and translucent shading, realtime refractions and dispersion.

Please visit 

3D Online Casino Image

3D Online Casino

Online Casino was developed by Program-Ace as the framework solution for the new generation of online gambling portals. It unites the potential of advanced client-server programming with the power of high-end 3D graphics. Additional information available at https://program-ace.com/portfolio/case-studies/3d-online-casino

Reviews

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Animation Development & UI Dev for Video Game Developer

"The animation went faster than I thought it would."

Quality: 
4.5
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June - Aug. 2020
Project summary: 

Program-Ace provided animation services to a video games company. They produced over 70 character animations for a new video game.

The Reviewer
 
1-10 Employees
 
Montreal, Canada
Alexandre Martel
CEO, 3Mind Games
 
Verified
The Review
Feedback summary: 

Program-Ace’s support was integral to the success of this project. Without them, the client wouldn’t have been able to complete the work on time. They were responsive and their work was high quality – the client rarely had to share constructive criticism.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the CEO of 3Mind Games. We develop video games.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Program-Ace?

We had hired some animators to work internally but it didn’t work well. We were almost at the end of the project and we needed to hire animators right away because we had plenty of animation still to do. We decided to hire a firm and our budget was pretty low because we had spent a lot of money on the animations already.

SOLUTION

What was the scope of their involvement?

We hired Program-Ace to do the animations. They built tons of animations that we had on our list. We had done the animation for all the characters on our side. We had a list of all the animations that we wanted on an Excel sheet and this was divided by the numbers of characters. We provided them with descriptions of what animations we needed for each character. To give them more information, we had a call with the producer over there and spoke with them about the kind of animation we wanted for the characters.

We hired them to do some of our mechanics as well. We don’t have a lot of programmers internally, so we decided to hire some of their programmers to do some UI implementations for our games like saves, menus, all of that kind of work as well.

What is the team composition?

We had one point of contact for each department that we worked with. 

How did you come to work with Program-Ace?

I found them on gamedevmap. We did a lot of research in Ukraine and Poland where we knew it wouldn’t be as expensive. I clicked on their website and it looked professional. We contacted them as well as another five or six other companies in Ukraine and Poland. Overall, their price was better than everyone else and we decided to go with them.

How much have you invested in them?

It will cost approximately $40,000–$45,000 once the project is complete.

What is the status of this engagement?

We started working with them in June 2020, and we are supposed to finish at the end of August 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We would not have been able to do all the animation internally because we had 50 to 75 animations to do. Internally, we can provide maybe one or two animations per day, but on their side, they produced five or six per day. We were able to finish the project faster with them. 

On the development side, it is more complicated because they have to understand the project and code. Our game is made with Unreal Engine and Program-Ace had to dig into our blueprint and codes, so it took onger to get started with because they had to understand everything. Now that they understand the project, it’s been going pretty well.

How did Program-Ace perform from a project management standpoint?

In the beginning, we signed a contract and we established the timelines right away. They are right on track and will finish the development by the end of the month. The animation went faster than I thought it would. As far as project management goes, if they don’t understand something or if there is something on our side, we just have a call with them. We also used Slack for communication with them. 

What did you find most impressive about them?

When they provide something, we need to approve it. We have a list that we share with them. When they finish something, they put a tab to the animation example for us to review. On our side, we will review it and then we approve of them. For all of the animations they have done, there was not much that we didn’t approve of. Overall, they did a great job. On the development side, sometimes they had difficulties in understanding what we wanted and there was a lot of back and forth with them, but it ended up working well.

Are there any areas they could improve?

There is a little bit of a language barrier. It can be hard sometimes because they don’t speak English that well, but it isn’t their first language, and it isn’t mine either as my native language is French. It was okay overall, and we understood each other.

Do you have any advice for potential customers?

Have a good plan at the beginning with the dates and prices. When we add a price to the contract, they respect that price. For example, if they said it would take a certain amount of time, they won’t charge more for it if it goes over. 

Have a good way to communicate either with Zoom, Slack, or Discord and follow up with them with some sort of sheet. We use Excel, and they can see when we have changed something on the sheet right away, and when they modify something, we can see it on our side, which is why we use Google Sheets instead of Jira or Trello.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Dev Software Solution for Broadband Access Vendor

"They’re professional, easy to work with, accountable, and ramp up quickly."

Quality: 
4.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2020 - Ongoing
Project summary: 

Program-Ace provides software development support for a broadband access vendor. They work in Node.js, Python, and Angular to make functionalities for planning and communication tools. 

The Reviewer
 
201-500 Employees
 
Tel Aviv, Israel
Manny Reif
VP, RADWIN
 
Verified
The Review
Feedback summary: 

The work has continued to meet expectations and passes testing standards. They’re a fast, skilled team that comprehends the project’s goals and adapts to meet them. Their ability to excel in a scrum environment and deliver quality work makes them a valuable asset. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of Radwin. We are a broadband wireless access vendor.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Program-Ace?

I needed help developing a new software solution.

SOLUTION

What was the scope of their involvement?

They’ve developed software using Node.js, Python, and Angular. The software is a planning solution for transportation and communication for metros and trains. Users can open a new project and design a new communication for a new line of train or metro with the functionalities Program-Ace built. 

What is the team composition?

We work with a project manager and two developers.

How much have you invested with them?

We’ve spent $80,000.

What is the status of this engagement?

We started working together in January 2020 and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The deliverables they provide meet our expectations. We have tested it using automation frameworks and we’re satisfied with their work.

How did Program-Ace perform from a project management standpoint?

We work in scrum. The ceremonies and planning, sprint reviews, and retrospect take place on a daily basis. They’re very communicative and responsive.

What did you find most impressive about them?

They understand the context of the project, such as the use case and value expected to be provided to the end customer. They’re professional, easy to work with, accountable, and ramp up quickly.

Are there any areas they could improve?

No, there’s nothing. 

Do you have any advice for potential customers?

I highly recommend working with them.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Game Development for Learning Assessment Tool

"They’re professional, hardworking, and their work is of high quality."

Quality: 
4.0
Schedule: 
3.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
June - Nov. 2019
Project summary: 

Program-Ace provided game development services for a learning assessment tool. Their team designed and developed a learning game that assesses the user's knowledge of satellite communication material.

The Reviewer
 
11-50 Employees
 
Coventry, England
Spencer Holmes
Director, Totem Learning Ltd
 
Verified
The Review
Feedback summary: 

Despite a complex and challenging development process, the deliverables were of high-quality. Program-Ace worked quickly and communicated daily. Their attitude and commitment exemplified their dedication to being a true partner. Flexibility and technical skill are hallmarks of their work.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of Totem Learning Ltd. We make serious games that are learning programs for companies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Program-Ace?

We were creating an assessment game for a military client. They were training their personnel in satellite communication. The game was to assess whether or not their personnel had adequately learned the material. Program-Ace was brought on to help us develop the game.

SOLUTION

What was the scope of their involvement?

The Program-Ace team developed the learning module using UNITY. We had to do most of the game design and redevelopment from the material that was sent over from the client.

How did you come to work with Program-Ace?

Our team works with a couple of partners we use in other parts of the world. We knew they could do the work for less money, but we weren’t sure of their technical skill. Program-Ace had the technical ability we needed. We chose them because we needed a partner who could move quickly and be up to grade.

How much have you invested with them?

We invested about £100,000 (approximately $126,000 USD).

What is the status of this engagement?

The project lasted from June–November 2019. We still communicate with Program-Ace on a frequent basis but work with them on a project-by-project basis. In fact, we spoke with them two weeks ago about an upcoming project. We look to work with them when we need to scale up quickly, especially if the work is more technical or complex. There’s no doubt that we’ll work with them again in the future.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The project was very complex, and the client was quite challenging to communicate with. By usual standard, we were late and over budget, but it wasn’t Program-Ace’s fault. The quality of their work was very high. We put them under a lot of pressure, and they were very flexible about working extra hours when we had tight deadlines.

Their team’s technical skill was high and their attitude toward getting work done was very strong. Overall, I’m happy about the engagement. The project was difficult from the start, and they stuck with us through it.

How did Program-Ace perform from a project management standpoint?

We communicated on a daily basis, but towards the end of the project, it was closer to 5–6 times a day. Our teams used Skype for correspondence and SharePoint for document management.

What did you find most impressive about them?

I was very impressed with their commitment to being flexible with the wording in the contract. They knew things needed to get done and get done quickly. Program-Ace worked with us as a true partner rather than just an outsourced contractor.

Their team strived to get things done on time and to good quality. On the whole, they were easy to get ahold of and were always available. They were an extension of my team rather than just another vendor.

Are there any areas they could improve?

They had a change in project managers halfway through the project. However, I don’t think they could’ve done much about that because someone left their organization. It was just bad timing because it happened just as we were going full speed.

We got a new project manager we had to pick up and it was a bit challenging for everyone. I’m not sure what Program-Ace could’ve done about that though. Other than that, I’ve found them an absolute pleasure to work with. They’re professional, hardworking, and their work is of high quality.

Do you have any advice for potential customers?

I’d advise potential customers to enthusiastically pursue an engagement as soon as they can. Program-Ace is the best partner I’ve worked with outside my own organization. They have a good work ethic and project diligence.

My other advice is to make the most out of the project’s early stages. Give them a professional amount of notice and information before the project starts; that goes for anyone. They’re easy to work with.

4.0
Overall Score
  • 3.5 Scheduling
    ON TIME / DEADLINES
    They overpromised quite frequently.
  • 4.5 Cost
    Value / within estimates
    They’re not the cheapest, but they’re fair. We get what we pay for.
  • 4.0 Quality
    Service & deliverables
    There were issues around QA that might be due to the rushed timeline. Sometimes, we had to fix the same item 3–4 times.
  • 5.0 NPS
    Willing to refer
    I already have.

Educational Game Dev for Educational Course Platform

"Program-Ace demonstrated a deep and nuanced understanding of educational mobile app development."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. - May 2020
Project summary: 

Program-Ace helped develop an educational game. They created the UI, art, and character 3D models from scratch. The team was also responsible for implementing game mechanics and testing.

The Reviewer
 
1-10 Employees
 
Kharkiv, Ukraine
Julia Potapenko
CEO of Doctrina IT school, Doctrina IT school
 
Verified
The Review
Feedback summary: 

Program-Ace's work allowed the client to increase student engagement in the learning process. Remaining flexible, they adapted well to the client's needs and effectively managed the project. The team had good communication skills and were able to manage the different time zones.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am a representative of the Doctrina IT School in Kharkiv, Ukraine. Our company provides educational courses in programming, design, and photography to both kids and adults.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Program-Ace?

Our company was in need of a reliable partner for developing an educational game based on our proprietary animation franchise. Program-Ace suited us because their team featured not only programmers, but also skilled artists and animators capable of working with 3D graphics. We developed a cross-platform application with Unity which was available for Android and iOS and consisted of a casual game with levels of varying difficulty. This application is currently being used internally at Doctrina.

What were your goals for this project?

The project aimed to teach children and young adults the basics of general programming, Unity development, and design.

SOLUTION

How did you select this vendor?

We took our idea to multiple service companies that were well-known on the market of educational games and featuring other education-centered projects in their portfolio. Program-Ace was among these companies. Program-Ace demonstrated an impressive result in a test task, so we entrusted them to deliver a small increment of the project. Once again, they produced satisfying results, and we assigned the entire development process to them.

Describe the project and the services they provided in detail.

The game involves an experience where the user travels between several thematic rooms representing various skills that they will need in their education at Doctrina IT School courses. Each room features an individual set of levels, along with unique gameplay and game mechanics. The Program-Ace team created the user interface, art, and character 3D models from scratch, relying only on provided reference materials. They were also fully responsible for implementing game mechanics. We worked closely with analysts from Program-Ace in testing the game and the balance of level difficulty in particular.

What was the team composition?

The development process involved a team that included 3 mobile developers, two 3D artists, as well as one UI/UX designer, Project Manager, QA engineer, and business analyst

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Launching this application allowed us to increase our students’ engagement in the learning process. It also became easier for us to analyze students’ progress and identify issues in our learning programs.

How was project management arranged and how effective was it?

adapt very well to our different needs effectively manage different timezones We are very satisfied with the quality of project management provided by Program-Ace. They were quite flexible and adapted to our changing needs. We did not encounter any time-related issues and our communication was always effective.

What did you find most impressive about this company?

Program-Ace demonstrated a deep and nuanced understanding of educational mobile app development. This was evident not only in the design and graphics of the final product, but also in the way that the game logic was built, how the story was presented, and how characters evolved.

Are there any areas for improvement?

We did not encounter any notable issues with the development process. We are quite happy with the final product and would wholeheartedly recommend Program-Ace as a company to cooperate with

5.0
Overall Score I am pleased with the cooperation
  • 5.0 Scheduling
    ON TIME / DEADLINES
    we found the best solution for both
  • 5.0 Cost
    Value / within estimates
    the price meets the quality
  • 5.0 Quality
    Service & deliverables
    high quality
  • 5.0 NPS
    Willing to refer
    I will recommend to friends

Portal Development for Publishing Group

"They are very good at getting a deep understanding of the deliverables you need."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. - Dec. 2019
Project summary: 

Program-Ace developed a platform to serve as a backend for multiple news portals. The team also linked the portal to the customer databases using multiple API's.

The Reviewer
 
11-50 Employees
 
Kuala Lumpur, Malaysia
Group Publisher, Publishing Group
 
Verified
The Review
Feedback summary: 

The platform improved business processes and captures valuable information about readers. Program-Ace successfully manages projects through effective communication and collaboration. The team is talented, knowledgeable, and hard-working.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are South East Asia's Leading Publisher of Specialist and Focused IT News. We run several focused IT news portals. I am a founder of the company and currently work in the role of Group Publisher.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Program-Ace?

As part of the service to our customers, we create downloadable specialist IT content such as Guides, technology Assessments, and White Papers. We needed a portal which acted as a back end to our news portals to manage the process of "gated downloads" of our special guides and ebooks.

This enables us to have one central repository of all details collected from every download from every one of our news portals. it allows us to also serach and analyse the data from the download information we store. Finally we need to link this download portal via API's to the customer databases of some of our large customers.

So that if we host a docuemnt for a customer and someone downloads and provides details they want to share, those details are automoatically populate din our database and at the same time into our customer's database.

What were your goals for this project?

The solution needed to be user intuitive, simple to manage, problem free, robust and cretaed in a way which made future enhancements simple to implement.

SOLUTION

How did you select this vendor?

We have worked with Program-Ace for many projects over the years. they are expert in ensuring they understand the brief in detail and have always delivered on time and successfully. We have built trust with them over the years, so even though we went out to tender, as their price was competitive we had no hesitation in choosing them for this project.

Describe the project and the services they provided in detail.

We designed the high-level architecture of the portal and database. Program-Ace reviewed high-level design suggested changes. Program-Ace created detailed design document, project plan and quotation.

We signed off Program-Ace did full software development Program-Ace created sandbox test environment Program-Ace did all QA up to V1 pre release We conducted final bug test on V1 Pre-release

We went Live stage 1 Program-Ace reviewed API SDKs from our customers Program-Ace designed integration architecture for API project Program-Ace developed API integration to our customers system Program-Ace conducted all testing for this integration Customers signed off and we went live Program-Ace provided written user documentation for our inhouse users

What was the team composition?

Project lead Development team QA team

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The front-facing part of the project is absolutely critical part of our business, capturing valuable information about our readers and matching readers with IT vendors.

How was project management arranged and how effective was it?

We use program-ace internal project management tool combined with skype and google docs to manage all aspects of the project day to day. Conference calls and web meetings are conducted only when needed

What did you find most impressive about this company?

They are very good at getting a deep understanding of the deliverables you need. This means when V1 is delivered it meets the exact specification you had in mind at concept stage. They are very straight and honest, if something cannot be done they are very clear in explaining and setting the expectation correctly.

Are there any areas for improvement?

No major areas for improvement.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Enhancement for Communications Platform

"The Program-Ace team has been able to adapt very well to our different needs."

Quality: 
4.5
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Nov. 2017 - Ongoing
Project summary: 

Program-Ace provided a mobile marketing company with developers to enhance the app's suite of services. They focused on app development before launching into database and system management.

The Reviewer
 
11-50 Employees
 
New York, New York
CEO, Mozeo
 
Verified
The Review
Feedback summary: 

Program-Ace helped the client bring an industry-leading suite of services to the table. They were adaptive to the client's needs and navigated the time difference effectively. While there's some room for improvement in their communication, they're a highly-skilled resource with a great attitude.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am one of the co-founders of a mobile marketing company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Program-Ace?

We first hired developers from Program-Ace to support and enhance our mobile application suite of services.

What were your goals for this project?

We needed expertise on all aspects of application and system development to support our current services, but for all future needs as well.

SOLUTION

How did you select this vendor?

We interviewed 5 different vendors to thoroughly evaluate their capabilities. Program-Ace stood out with price, expertise, and resource flexibility.

Describe the project and the services they provided in detail.

We initially were focused on application development, but then got into DB services, and system management.

What was the team composition?

We have been able to expand our dedicated team as our application needs change and based on what type of resources we need.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We have been able to have an industry leading suite of services in mobile marketing with the support of the Program-Ace team.

How was project management arranged and how effective was it?

The Program-Ace team has been able to adapt very well to our different needs. We have been able to effectively manage different timezones, language barriers, etc through a combination of online communication tools and services.

What did you find most impressive about this company?

We find that the resources are highly skilled and knowledgable with great attitudes towards driving the right solutions.

Are there any areas for improvement?

Proper communication is vital for this and all projects.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Character Development for Gaming Company

“They conceptualize during the process and resolve issues we hadn't considered, without any added cost or complaint.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2019 - Ongoing
Project summary: 

Program-Ace filled a staffing gap and developed characters for a gaming company. Working from style guides to maintain an existing standard, they modeled, sculpted, animated, and textured their work.

The Reviewer
 
11-50 Employees
 
Milwaukee, Wisconsin
Colin Allman
Creative Director, No Studios LLC
 
Verified
The Review
Feedback summary: 

The collaboration is successful, and Program-Ace works at the same level as the internal artists. They maintain a high level of fidelity and are proactive with updates. They work quickly and make helpful suggestions.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We were formally a gambling firm that splintered from another company. Now, we work on creative media and independent game development. I'm the creative director and CEO.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Program-Ace?

A couple of our employees went on temporary leave. We wanted to fill that gap while matching the fidelity of the original designs. We decided to outsource to fill that need.

SOLUTION

What was the scope of their involvement?

We have a primary character in one of our games. They modeled, animated, and are currently texturing that character. They were given character turn arounds, narrative descriptions, style guides, and a tech document to work from. They conform well to all our standards. First, they sent a set of blocking, then advanced to more detailed sculpts. For the detailed sculpts, they use 3ds Max. They have some capacity in Maya, but they prefer Max. 

What is the team composition?

We work with one representative, but we receive updates from about four or five team members.

How did you come to work with Program-Ace?

We reached out to some of our contacts, and a few of them recommended Program-Ace. We also found them through a web search. They were one of the first companies we came across, and their portfolio demonstrated that they could cover a diverse style set. We had some small iterations with them before bringing them into larger projects.

How much have you invested with them?

At the moment, we've been invoiced for about $20,000, but the scope of the project is closer to $40,000-$50,000. Since we have a highly iterative process, we suggested opening an escrow account where we could disburse funds as the scope shifted or advanced.

What is the status of this engagement?

We started working together in May 2019, and our collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their fidelity is very good, and they're on par with our senior artists. Due to importing, moving, and handling their assets, we only lose an hour or two as compared to our internal art team.

How did Program-Ace perform from a project management standpoint?

We started communicating through Skype, but they offered several tracking systems that we declined. As the collaboration becomes more diverse, we would recommend using a project management tool like Redmine or Trello for similar projects. They provide aggressive updates, but a tracking tool might help.

What did you find most impressive about them?

Their ability to match any style is impressive. They're also very tolerant to iterations. They conceptualize during the process and resolve issues we hadn't considered, without any added cost or complaint. They make suggestions for certain design goals and are very helpful.

Are there any areas they could improve?

We'd like to move to a consistent delivery platform. They currently work with distributed upload services or Skype, but that could be problematic in a larger project.

Do you have any advice for potential customers?

Their biggest strength is in their fidelity to design. Make sure the materials you give them are thoroughly prepared beforehand. They can work quickly and will adhere to references. Those materials will ultimately save you time.

5.0
Overall Score The difference in time zone is the only minor issue we face with them. They do very well.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Our deadlines were vague, but they escalate and work well with quick turnaround times.
  • 4.0 Cost
    Value / within estimates
    Their costs were higher than other options, but their market value and outputs are worthwhile.
  • 5.0 Quality
    Service & deliverables
    They work around design gaps to achieve a better deliverable.
  • 5.0 NPS
    Willing to refer
    I would absolutely recommend them.

Backend & Frontend Dev Support for Online Casino Platform

"They’ve set themselves apart by learning our system and proving that they can handle our complexity."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2018 - Ongoing
Project summary: 

Program-Ace provides web and mobile app development support for a game company. Their work centers on maintaining and building a PHP and Node.js backend along with a frontend that uses Angular, HTML5, and CSS.

The Reviewer
 
11-50 Employees
 
Hamburg, Germany
Ralf Baumann
COO, WHOW Games GmbH
 
Verified
The Review
Feedback summary: 

Program-Ace has successfully integrated with the in-house development team and has earned more responsibility as the engagement has prospered. By quickly adapting to a sophisticated technology stack, they have helped to increase product quality and reduce an extensive task backlog.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the COO of Whow Games GmbH. We are a social casino that offers entertaining and money-making games.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Program-Ace?

We have found it challenging to scale our team locally, so we engaged Program-Ace to provide outsourced development support.

SOLUTION

What was the scope of their involvement?

Program-Ace helps us with our core product—a social casino. At first, we primarily relied on them for maintenance. As we’ve grown in our partnership, we’ve expanded their role to include development.

They work alongside our in-house team to create vital features of our product—processes that sometimes take several months. Our casino has versions for Android, iOS, and a web application—which all use the same backend of PHP and Node.js. Their work also involves MySQL and MongoDB databases, along with Redis and Memcached for caching layouts. We also rely on Program-Ace to further develop our frontend features related to displaying content, animations, fonts, and so on. In doing so, we use Angular, HMTL5, and CSS. Additionally, we’ve decided to outsource our customer care. We tasked Program-Ace with coding that admin panel, which bundles multiple services and functionalities.

What is the team composition?

We have four full-stack developers and one test engineer at the moment. We’re in the process of adding two more people to their team.

How did you come to work with Program-Ace?

I met Program-Ace’s team at a conference, and I was confident enough from that interaction to select them for this work.

How much have you invested with them?

We’ve spent about €100,000 (approximately $112,200 USD) so far.

What is the status of this engagement?

Our collaboration began in October 2018 and remains ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Program-Ace has simultaneously helped us cut down on our backlog of tasks while improving the quality of our product. Their involvement has allowed us to dedicate more time to expanding our product’s features.

How did Program-Ace perform from a project management standpoint?

We recently invited them to Hamburg for a kickoff on a set of tasks—a meeting that was productive for our teams. They have integrated well with our in-house staff.

What did you find most impressive about them?

We experienced various problems working with freelancers prior to finding Program-Ace. They’ve set themselves apart by learning our system and proving that they can handle our complexity. That’s impressive in itself.

 Are there any areas they could improve?

Each team went through a growing process as we learned to work with each other. They are our first external team, so we’ve had to do our homework in terms of documentation and onboarding, but we’re now to the point where we’re happy with our processes and workflows. The quality of communication can always improve on both sides, but overall, Program-Ace is doing a great job.

Do you have any advice for future clients of theirs?

It’s important to let the provider know what to expect in terms of speed and quality and how each element can be affected by the other.

We have found it valuable to meet in person when we can. Those meetings have made it seem like we’re no longer working with strangers. We can put faces to the names, and we’re working more as a team.

Additionally, I would advise future clients to invest in high-quality communication technologies. We made the mistake in the first week together of using tools with poor connectivity, which became frustrating for both sides.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    Both sides share responsibility in making sure deadlines are met.
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Visual Interface for Automobile Configurator

"If they’re given templates, guidelines, and working methods, it will go very well."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Apr. 2018 - Ongoing
Project summary: 

Program-Ace ramped up the development capacity of the company, assisting with programming for regular and VR applications. This includes adapting 3D objects for mobile app display and much more.

The Reviewer
 
51-200 Employees
 
Gothenburg, Sweden
Business Developer, Digital Product Company
 
Verified
The Review
Feedback summary: 

Their talented and well-organized team has been a great asset, especially for handling work during peak times without actually having to hire internal resources. Program-Ace is frequently in contact and provides their input when they think they have a better solution for the company.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a business developer and project manager for a digital product company. We’re a configurator for large companies and work on helping businesses communicate their products digitally.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Program-Ace?

We needed extra hands to be able to deliver a project on time that we were tasked with.

SOLUTION

What was the scope of their involvement?

The case we started with was a configurator for automobile buses. Program-Ace helped us produce a system that contains images and a visual interface. We gave them the images and the structure that we wanted to be implemented. They handled the programming and the logic behind everything.

Furthermore, we’ve extended our partnership to more than programming. They assist with all of our regular and VR apps as well. The 3D objects that are shown in our applications need to be modified to be able to be shown on a mobile device. Their programmers have helped us reduce the complexity of the models so that they can be easily implemented.

What is the team composition?

We’ve dealt with a project manager and four programmers.

How did you come to work with Program-Ace?

We heard about them through a colleague of mine. They initially flew over and came to our office.

What is the status of this engagement?

We began working with them in April 2018, and the collaboration is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their work has had a positive impact on our business. They’re efficient, skilled, and have helped us tremendously during peak periods by extending our business without us having to hire more people.

How did Program-Ace perform from a project management standpoint?

I’m satisfied with project management from their side. They work with an agile methodology, and we use Slack to communicate and have sprint sessions. We are in contact often, sometimes as often as three times a day but no less than three times a week.

What did you find most impressive about them?

They’re able to come up with solutions different than the ones we provide them if they think theirs is better, which is something I appreciate. Though, if we need to do something in a certain way, it isn’t a problem. I appreciate this exchange of information, which shows that they aren’t just a supplier but rather want to help us improve our work methods and pipeline.

Are there any areas they could improve?

The only downside has been keeping up with the deadline, as they tend to lag a little bit. We’re in Sweden and they’re in Ukraine, so we both have different working styles, but we’ve come to learn each other’s ways.

There’s also a lack of information from their side, and we would like them to step it up a little bit and act more as a partner.

Do you have any advice for potential customers?

Be clear about project needs and supply them with enough information so that they can actually deliver. If they’re given templates, guidelines, and working methods, it will go very well.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    The main issue has been the culture difference between the different countries.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    They are very talented in what they do.
  • 5.0 NPS
    Willing to refer
    Based on the knowledge we have and the success of our projects together, I would certainly recommend them.

Gamification & Dev for Healthcare IT startup

“Their employees demonstrate a top-notch work ethic.”

Quality: 
4.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
May 2018 - Ongoing
Project summary: 

Program-Ace is developing a healthcare application for iOS and Android. After a thorough ideation process, they’re integrating gamification elements into the UI/UX design to facilitate user participation.

The Reviewer
 
1-10 Employees
 
New York, New York
Founder, Healthcare Startup
 
Verified
The Review
Feedback summary: 

Program-Ace consistently completes polished deliverables within established deadlines. Their team of designers and developers work hard to produce creative solutions. They’ll iterate through multiple builds in an effort to deliver the best platform possible. They’re valuable assets to any project.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a healthcare startup.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Program-Ace?

I needed a development firm to build a healthcare app that engages users through gamification elements.

SOLUTION

What was the scope of their involvement?

The initial scope of the project involved brainstorming ideas to introduce gamification elements within a healthcare platform. Program-Ace accomplished this quickly, so we then moved on to the next stage of the engagement. Specifically, providing detail and business requirement documents for the entire application. Once that concluded as well, they started developing a unique module within the overall system. We’re building the app for iOS and Android. Program-Ace was helpful in figuring out how to use gamification methods that encourage patients to be involved with their healthcare plans.

What is the team composition?

The team size has varied throughout the project, but we’ve always had the same project manager. They’ve allocated a design team and a development team.

How did you come to work with Program-Ace?

I got their name from a friend who’d been considering the company but hadn’t yet worked on any projects with them.

What is the status of this engagement?

I started working with Program-Ace in May 2018. They’re still working on our main application.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I can’t speak too much about Program-Ace’s development capabilities, because we just started a couple of weeks ago. However, they produce innovative and unique designs. They’re capable of working with clients that like to go outside the box. They’ve been easy to work with so far, and I’ve recommended them to some friends who are looking to create something similar. I wouldn’t have done that if I felt they couldn’t deliver.

How did Program-Ace perform from a project management standpoint?

Their employees demonstrate a top-notch work ethic. However, their project methodology and organization tools are average. They use Gantt charts and Jira to manage tasks and schedule deliverables. I’ve worked with companies that had more sophisticated processes in place. To be fair, I don’t expect that to impede the eventual delivery.

What did you find most impressive about them?

I’ve been in this field for 20 years and have worked with a multitude of service providers throughout my career. Program-Ace has shown they’re capable of delivering high-quality work. Their deliverables have been excellent thus far.

Are there any areas they could improve?

It’s more of an observation, but they could improve their project management tools and overall work methodology.

Do you have any advice for future clients of theirs?

It’s important to break down each assignment into smaller tasks. That way, the two parties will learn how to collaborate. Even if there’s a misunderstanding, it’ll be on a much smaller scale. That’s the general advice I’d give to anyone working with a new outsourcing company.

4.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer