AR/VR, Games, Virtual Training and 3D Development

Program-Ace is an outsourcing software development company, specializing in virtual reality, augmented reality, and cross-platform applications. We offer a full range of services, from pre-project advisory to implementation and post-project support. Since 1992, our team of experienced developers and artists have completed over 700 projects in different fields.

Program-Ace core services are:

  • Virtual reality development
  • Augmented reality development
  • Cross-platform development
  • Mobile app development (iOS, Android, Windows Phone)
  • Game development (2D/3D games, slot machines)
  • 2D art, 3D modeling, and animation

We specialize in the solutions below. Thanks to our considerable experience developing and implementing projects of this nature, we can specifically tailor them to your requirements without sacrificing quality or timeliness.

  • Virtual trainings and simulation
  • Interactive 3D solutions
  • Product configurators
  • Business automation systems
  • VR, AR, and mixed reality solutions

Our areas of key technical expertise:

  • Unity 3D development
  • Xamarin
  • Unreal Engine
  • .Net (C#, C++)
  • HoloLens
  • HTC Vive
  • Oculus Rift
 
Undisclosed
 
$25 - $49 / hr
 
50 - 249
 Founded
1992
Show all +
Kharkiv, Ukraine
headquaters
  • Program-Ace
    56, Poltavsky Shlyah
    Kharkiv 61052
    Ukraine
    +380577122180, +13475353543

Portfolio

Key clients: 

Electronic Arts, Wargaming, Digimation, DTP Entertainment AG, Kuju Entertainment, Namco Hometech, Phenomedia, ValuSoft Cosmi, iQU.

Room Configurator

A new HTML5 product configurator that helps potential buyers immediately visualize how selected wood panels for floor, wall, and ceiling will look in their interior.

https://program-ace.com/portfolio/case-studies/room-configurator

Cricket Manager

Cricket Manager is a sports simulation game that offers in-depth control of tactics, finances, and backroom management. The game was created completely full-cycle by the team at Program-Ace.

https://program-ace.com/portfolio/case-studies/cricket-manager

Hexagonium

Hexagonium is a mobile MMO video game that uses elements of both turn-based and real-time strategies.

https://program-ace.com/portfolio/case-studies/hexagonium

Rome Slot Machine

Rome Slot Machine is a high-resolution demonstration that was designed to showcase our capabilities and technical expertise in the creation of online slot machines.

See demo

Platforms: Web

Technologies: Cocos2d-JS, PHP

Wheel Replacament Training

Augmented reality app providing a unique experience for graphic-rich and interactive virtual training. It enables learning and enhancing one's skills in an important aspect of truck maintenance.

Platforms: iOS, Android

Technologies: Unity, C#, Vuforia

More on our AR development services

King of Juice

King of Juice is a casual arcade-style game in which players, faced with an onslaught of fruit, must correctly sort them to make juice.

https://program-ace.com/portfolio/case-studies/king-of-juice

World of Boxes Mobile Game

World of Boxes is an entertaining free-to-play arcade game for mobile. The goal of the game is to collect various boxes that fall from the top of the screen into lines and not to lose all lives.

Platforms: iOS, Android

Technologies: Unity, C#, Git, Flurry SDK, Parse SDK

More about our mobile game development services 

 

Interactive High-End Architectural 3D Visualization

The Ace3D Engine is an realtime 3D game/visualization engine, written in C++. Version 2.2 is a modern rendering engine making full use of cutting-edge technologies and effects: area shadows, soft particles, parallax mapping, advanced post effects, anisotropic and translucent shading, realtime refractions and dispersion.

Please visit https://program-ace.com/portfolio/case-studies/architectural-3d-visualiz... for more detailed information

3D Online Casino

Online Casino was developed by Program-Ace as the framework solution for the new generation of online gambling portals. It unites the potential of advanced client-server programming with the power of high-end 3D graphics. Additional information available at https://program-ace.com/portfolio/case-studies/3d-online-casino

Oil Platform Simulator

Created in partnership between industrial subject matter experts and IT specialists, based on proprietary Ace3D Engine, Oil Platform Simulator is a highly customized product, which can be easily adjusted to the needs and peculiarity of each company or training course. Our company is ready to develop custom solutions for needs of your company.

For more detailed information please visit our website https://program-ace.com/portfolio/case-studies/oil-platform-simulator  

Forge: Ymil’s Revenge. 2.5D MMO game

Forge: Ymil’s Revenge is 2.5D online multiplayer action platformer in a distinct fantasy universe. It is a more casual version of FORGE: War playable on Steam, PC, Facebook, web browser, Playstation (PSN), Playstation Vita, Xbox (XBOX LIVE), iOS, Android including tablets, iPhones, and iPads. 

Program-Ace team ported the game from the first-person to third-person view mode and produced compelling 2.5D graphics that ensures unforgettable gameplay experience. In Forge: Ymil’s Revenge we implemented multiple new features like an ability tree where each character can select 3 abilities and bring them into battle.

For more detailed information visit our case study  https://program-ace.com/portfolio/case-studies/forge-ymils-revenge

Glock 19 Virtual Trainer

Program-Ace and Digimation have jointly developed the "Glock 19 Virtual Trainer", delivering compelling virtual training for this popular pistol in an award-winning package. Key functions include loading and firing operations as well as assembly and disassembly instructions. Practice and test modes allow for interactive rehearsals of operations and validation of knowledge.

For more detailed information please visit our website https://program-ace.com/portfolio/case-studies/glock-19-virtual-trainer

iQU Affiliate System

In 2010 Program-Ace Company had a great opportunity to work with iQU – a famous game marketing agency for creating affiliate platform. Program-Ace's well-versed team has successfully executed the following tasks:

• heavily loaded affiliate system that works 24x365 has been produced;

• tracking engine and extendable ad delivery engine that supports a variety of advertisement products have been developed;

• various third-party systems intended for business automation have been integrated;

• agile-style development process that keeps the system in the 100% working state has been established.

If you want to receive more information regarding this project, please see our case study https://program-ace.com/portfolio/case-studies/iqu

ARchy Augmented Reality App

ARchy is an impressive AR application where an adorable rabbit is introducing children to an interesting world of augmented reality.

Platforms: iOS, Android, Microsoft Hololens

Technologies: Unity, C#, Vuforia

More on our AR development expertise

MilitAR Augmented Reality

MilitAR is an amazing augmented reality application which enables smartphone and tablet users to look at beautiful and detailed 3D models of militar objects.

Platforms: iOS, Android

Technologies: Unity, C#, Vuforia

More about our AR development services

Wizzard Race Mobile Game

Wizzard Race is a 3D runner game for mobile that is set in a magic fantasy world, on the race track near an old castle where wizards have to compete with their opponents in a magic race on broomsticks.

Platforms: iOS, Android

Technologies: Unity, C#

More on mobile game development services by Program-Ace

DSA News

Program-Ace team has developed absolutely new mobile application called "DSA news" using HTML5, PhoneGap, JS and CSS that can be easily uploaded into Android and iOS with support on both mobile and tablet devices. This application was specially created for making reading of news pleasant and easy on any mobile and tablet devices. 

By using this application you can easily navigate and read articles by categories from original news portal, watch video, download PDF files and presentations, sign up for email alerts, share with the most liked articles on Facebook, Twitter, Email and others.

Please see our case study for more detailed information http://www.program-ace.com/portfolio/case-studies/dsa-news

Reviews

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Game Design & Visual Production for HR Startup

"We’ve received very good feedback on the style, illustrations, and design."

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
June 2016 - Jan. 2017
Project summary: 

Program Ace was first supplied with specs for a gamified HR tool meant to measure soft business skills. They used the documentation to create illustrations/animations and then finalized the audio multimedia. 

The Reviewer
 
1-10 Employees
 
Greece
Founder & CEO, Owiwi
 
Verified
Feedback summary: 

Despite minor disruptions, in the beginning, Program Ace delivered reasonable value and built a game that's already received glowing user feedback. Be prepared to adapt communication styles and exercise patience throughout the creative process. 

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and co-founder of a startup in the HR field, and we’ve constructed a psychometric tool that measures soft skills. This psychometric tool takes the form of a video game. Corporations can use this tool to attract, identify and select the best available talent for hire, so it’s effectively a recruitment tool that screens Millennial employees for entry- and mid-level positions. Our purpose is to help companies make better, faster and more informed hiring decisions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Program Ace?

We were looking for a studio that could create and deliver all the creative assets required for us to visualize a game we had in mind.

SOLUTION

What was the scope of their involvement?

They handled all of the creative parts in conceptualizing and developing the creative material that we’re using in the game; all the visual aspects of the tool were essentially created through their assets. They did all the design work, illustrations, and animation. They would also do some mock-ups as to how things would look if we wanted to add a button or something, but it was always tied in with the visual side. We came to them with the logic and methodology already completed beforehand, in-house. In other words, we already had what was basically the questions and answers of a traditional assessment tool and Program Ace was to convert that into a fictional setting in which the game takes place. They brought life to our methodology. They may have used a third party, but they also helped us out with the audio multimedia in the game.

It’s hard to tell how many people were on their team, but I think there were about four or five illustrators working on this project. There was also a project leader and occasionally we would interact with other folks for financial or accounting issues as needed.

How did you come to work with Program Ace?

We found them through a referral. We had a game designer create the game design documents that we based the development of our game on, and I asked him if he could recommend a few people to help with the illustrations. One of them was Program Ace. I reached out to them and got a cost indication based on some very loosely defined terms. They sent us a proposal, which I shamefully never got around to replying to, and then a few months later they reached out to me again. It was perfect timing: I had done some more market research and I realized they were the best value for money. So we got started. We were likely to have come back to them, but they beat us to it.

What is the status of this engagement?

We began working together around June 2016. In essence, our engagement is concluded. They delivered the last of the assets in February 2017 and we’re just closing the remaining payments at this point.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

It’s hard to get a good sense of their impact because it’s all tied up in our digital campaigns and marketing and stuff like that, but from the moment that we launched on November 1, we’ve had approximately 700 subscriptions into the game. We’ve received very good feedback on the style, illustrations, and design.

How did Program Ace perform from a project management standpoint?

They did onboard me to this platform they use for project management, but I didn’t really use it. In addition to that, the project leader would send me an Excel file, a time planning worksheet so I could have a sense of where everything is. So they did incorporate me into their project management side of things, but I preferred to work through the Excel sheet they provided. We also used Dropbox and Skype for more immediate communication.

What did you find most impressive about Program Ace?

One of their main competitive advantages is the cost of development. They’re certainly a lot more affordable than some other studios and they do have a good number of big brands in their portfolio. The value for money is a huge boon to them.

Are there any areas Program Ace could improve?

This is partly on me, and that’s outlining what you really need. This was the first time that we’d undertaken a project of this scale in this field. We would tell them that we needed XYZ assets in whatever manner, and they’d ask for more details for a cost estimation. But their ballpark figures were not very close. We did keep adding additional assets, so it’s very reasonable for that cost to increase. It’s also on us, though. We didn’t really know how to describe things so they’d know exactly what we wanted. Another area for improvement is their internal resourcing. There were two occasions where I needed something, once from their accounting person and once from the project manager, and in both cases they were sick. I’d send an email and they would reply that they were out sick. I asked if there was anyone else I could speak to and they told me no. They said they had to get better and then they’d send me the files when they were able.

What tips or recommendations could you share that might increase the likelihood of success with Program Ace?

Be prepared to adapt your communication style. Their English isn’t always the best and we had a little communication issue in the beginning. But we did overcome the language barrier and we got better at describing what needed, and it was smooth sailing from there. It didn’t cause delays or anything like that. I’d be really descriptive or wordy and it wouldn’t click, so I learned to be more abrupt and straightforward and communication improved dramatically. This was only an issue when an actual problem arose. For instance, when it came up that their cost estimation was way off from the actual cost, we had a back and forth where we weren’t really understanding each other. That would have been expedited if someone on the team had a better proficiency in English, but it wasn’t a make-or-break deal for us.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    They went over the original estimate, but they're still very affordable.
  • 5.0 Quality
    Service & deliverables
    There was some back and forth until we really settled on what we wanted. But they have been very good.
  • 5.0 NPS
    Willing to refer

Dedicated Project Team for Computer Software Firm

"Program-Ace has a relatively good understanding of my descriptions."

Quality: 
4.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2010 - Ongoing
Project summary: 

Program-Ace first developed a social networking solution meant to help users learn new languages. Assigned developers now focus on building an ERP system to help support business growth. 

The Reviewer
 
11-50 Employees
 
Bordeaux, France
CEO
 
Verified
Feedback summary: 

The launched platform already has 600 small businesses registered, growing at a rate of almost 20% per month, which wouldn't necessarily be possible without the meticulous planning and attention to detail brought to bear by Program-Ace. 

BACKGROUND

Introduce your business and what you do there.

We are a startup company building a software-as-a-service ERP [enterprise resource planning] platform. The software has invoicing and other accounting functionalities, with a focus on small businesses and individual accountants. Our solution is similar to QuickBooks, which we view as a competitor. We are based in Bordeaux, France.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Program-Ace?

I am an accountant, not a developer, so I needed to find a partner who could work based off of my specifications. 

SOLUTION

What was the scope of their involvement?

Our first project with Program-Ace consisted of a social network for learning new languages. It was built using a single developer initially, but we increased the team size based on our budget.

Program-Ace is currently developing our ERP platform. We didn't intend to continue developing it past completion, but we identified new market trends and have been working on it continually.

We are currently working with four developers and a tester from Program-Ace.

How did you come to work with Program-Ace?

I had had some bad experiences using freelancers from India, as well as a Vietnamese company. A friend was running his own startup and had used Program-Ace. He was satisfied with the work and introduced me to the company. I was also satisfied with the collaboration and continued it until the present.

How much have you invested with Program-Ace?

The cost of Program-Ace's work has been above $500,000 overall.

What is the status of this engagement?

We started working with Program-Ace in 2010. The development for our language learning platform has been stopped, but we have ongoing work in developing our ERP.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We are only operating in France at present because the platform must comply with country-specific accountancy rules. In January 2017, there were 600 small companies registered to use the software, and have seen a 20% increase every month. The app is in an accelerated growth period. 

How did Program-Ace perform from a project management standpoint?

My aim was to free myself as much as possible from development tasks, and I've been able to send requirements to Program-Ace's team through Dropbox, have them do the work, and check the results.

Program-Ace uses an internal task management tool which is used mainly by their team. I only use it for urgent matters like bug fixes or other changes. It also has a chat feature, but I've preferred using Skype. We have discussions once a week, during which we discuss specific tasks and the general progression.

What did you find most impressive about Program-Ace?

I haven't seen a lot of feedback on the tasks I assign, so Program-Ace has a relatively good understanding of my descriptions. It's very clear that they take their time and devote considerable effort to each and every task. This has been a very time-saving aspect of the relationship for me. 

Are there any areas Program-Ace could improve?

The task management tool used by Program-Ace is relatively old. The information entered through its form is difficult to classify or update. They could replace it with something more modern, which could serve as a centralizing platform.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
    I am satisfied with Program-Ace's programming quality, especially given the size of our project, but the interface design could have been improved at times.
  • 5.0 NPS
    Willing to refer

Long Term Dev Engagement for Tech Agency

"If something comes up, I can always contact them, and there's a 90% chance they'll have what we need."

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
4.0
The Project
 
$50,000 to $199,999
 
2012 - Ongoing
Project summary: 

Program Ace developed a 3D modeling tool for shipyards enabling them to visualize vessel prototypes prior to construction efforts. The engagement remains ongoing. 

The Reviewer
 
11-50 Employees
 
Netherlands
Innovation Consultant, IC3D Media
 
Verified
Feedback summary: 

Clients can expect to receive uncompromising responsiveness, access to diverse technical expertise, and design sensibilities far superior to many of their competitors. 

BACKGROUND

Introduce your business and what you do there.

‎IC3D Media is involved in various projects, mainly ones focusing on gamifying learning tools— such as real-world simulations for training—and gamified applications that help organizations get a message across. We also focus on creating interactive virtualizations, which can take all shapes and forms.

I am an innovation consultant, or concept developer, for the company. My task is to go into conversations with potential clients about any problems or innovations that they want to develop for the company. Based on these conversations, I create specification documents for our internal development team.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Program-Ace?

We were working on an interactive ship configurator for shipyards, allowing service employees to quickly build a vessel by immediately visualizing it in 3D. The software would allow sales people to create quick configurations for client review, making the approval process more efficient. We are a long time into development, having started it 4 years previously. 

SOLUTION

What was the scope of their involvement?

We are in charge of all technical specifications and graphic design, while all development for this project has been done by Program-Ace, including frontend and backside work. Everything has been done using the Unity game engine, with C++ as the preferred language.

We have our own development team for all of the products we create, but we have to handle rapid prototyping from time to time. That’s when we use Program-Ace. They work based on our technical specifications, giving us something to look at. Also, if a client needs a particular feature implemented in their systems, we can create its specifications and assign the work to Program-Ace. They're an extra workforce that we can leverage and add to our team when needed.

I am in touch with the person in charge of resource assignment who makes a decision based on our requirements. We rarely work with the same developers, but they fit nicely within our scope of work. For the most intensive areas, Program-Ace has used 1 lead front-end programmer who has been assisted by his colleagues on occasion. Program-Ace has different people for server and web work. We have been in contact with 1 project manager from Program-Ace, but they've also assigned a second manager as well as a quality assurance person.

How did you come to work with Program-Ace?

Program-Ace was already in contact with my employer when I started working for the company. I assume that they were found through the Internet or via a referral.

How much have you invested with Program-Ace?

The cost of Program-Ace's services has been between 50,000 and 100,000 euros.

What is the status of this engagement?

We started working with Program-Ace around 2012.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Software development using overseas parties can be a headache. It can work well, but it can also screw up an entire project, given the language barriers and other limitations. In all honesty, I've not had this negativity surrounding Program-Ace. The company is able to have prompt communication. They work within tight timelines and connect with us as well as with the end client. In the case of the maritime company, this was particularly important.

How did Program-Ace perform from a project management standpoint?

Program-Ace has provided us with their own Gannt charts consisting of specific task lists for the work. Whenever I asked for proposals for specific features, they were made to the point and followed our descriptions. We use Trello for specifications while the actual project management is done through Skype. We use Slack for normal day-to-day communication. We also use Lean Testing for bug management.

What did you find most impressive about Program-Ace?

Program-Ace has many skill sets under one roof. If something comes up, I can always contact them and there's a 90% chance they'll have what we need. If someone asked me for a company which could create amazing visuals for a low price and within a tight timeframe, I would definitely recommend Program-Ace. I would also recommend them to someone looking to build a front-end CMS.

Are there any areas Program-Ace could improve?

The language barrier is always a consideration. Even though Program-Ace's team has English skills, there are cultural differences and remote communication is always difficult. I'm not sure that this is something that Program-Ace can improve. It's simply the nature of working with an overseas company. I've had many conversations with Program-Ace's programmers and project managers, and I've seen the same issues occur with our own team. They can also take a specifications document and use it as a checklist without considering how a client would perceive specific features.

What tips or recommendations could you share that might increase the likelihood of success with Program-Ace?

It took some discussions with Program-Ace in order to obtain this, but we eventually decided that simply working with programmers wasn't enough. We also needed a project manager who could solve many communication issues. We also discovered that we needed someone to take care of testing and quality assurance, who could check if our software worked on all devices and web browsers. That person then creates a bug report and passes it to Program-Ace's developers. My tip for other buyers is to not go for the cheap and dirty option of only hiring a development force. They should take advantage of the project management and quality assurance that Program-Ace can deliver. From my perspective, having this assistance made a big difference.

4.0
Overall Score Overall, the quality delivered by Program-Ace was good and their communication was fine, compared to the price.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    There is room for improvement, but Program-Ace was clear about what they were delivering and when.
  • 4.5 Cost
    Value / within estimates
    Program-Ace's pricing is very low compared to Dutch standards, but there are companies in India that work for much less.
  • 4.0 Quality
    Service & deliverables
    The quality and delivery times were good.
  • 4.0 NPS
    Willing to refer
    Program-Ace is a good resource for people who have a concept for an app.

Custom Development for Multimedia Startup

"Program-Ace aims to be the best at what they do. They provide great customer service and are very responsive and helpful."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Less than $10,000
Project summary: 

The client is a multimedia startup. Limited technical expertise required that the client find a partner to support the development of a custom 2D-to-3D image rendering solution. Program-Ace was carefully considered and then contracted to build the client's image rendering solution.

The Reviewer
 
10,001+ Employees
 
Greater New York City Area
Founder & CEO
 
Verified
Feedback summary: 

The client remains pleased with the solution developed by Program-Ace. According to the client, their experience with Program-Ace was entirely positive. It was noted that Program-Ace demonstrated considerable flexibility with the client and always remained responsive to questions and project changes. The client highly recommends Program-Ace.

BACKGROUND

Please describe your organization.

We are a startup company taking 2D photos and rendering 3D objects based on them for the recreational fishing market. We bring 2D memories to life.

What is your position?

I’m the founder and CEO [chief executive officer].

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Program-Ace?

I needed a solution for manipulating artwork in a 3D virtual space for print. Program-Ace seemed to be the most competent company I could find that had a great group of 3D artists.

SOLUTION

Please describe the scope of their involvement.

They've developed the software part of our solution, based on our requirements. The software was based on 3D modeling programs. I communicate primarily with their project manager.

Program-Ace has turned around multiple projects for us within one to two weeks. They're very fast.

How did you come to work with Program-Ace?

I found them through Google. I was looking for a company that would respond to communication quickly, have competency, and be able to deliver a product fast. Program-Ace had all three qualities, so I took a chance.

I am extremely happy with my choice. They are extremely fast: whenever I wanted something changed, it was done within a day. They're responsive to criticism and making themselves better. Every project we've done has been better than the last.

Could you provide a sense of the size of this initiative in financial terms?

We've spent around $2,500 in total so far for development. Our projects are mainly fixed-price.

What is the status of this engagement?

We started working together six months ago.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

We haven't yet launched our website but have released samples of the platform's capability. People have been interested and excited about the launch based on the small amount that we have released so far. 

How did Program-Ace perform from a project management standpoint?

They've been great in this respect. There have been no language barrier issues, they respond to emails as quickly as anyone else I've worked with, and have been extremely helpful with any questions or requirements I've had. Our relationship is still very young, but the last 4-6 months have been very positive. We communicate exclusively through email.

What distinguishes Program-Ace from other providers?

They aim to be the best at what they do. They provide great customer service and are very responsive and helpful. They keep projects running smoothly and provide a great product. Program-Ace has a great brand behind their name. I'm looking forward to continuing our partnership.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Augmented Reality App Development for Digital Agency

"Program-Ace is always very responsive and prompt when it comes to the feedback. They met tight deadlines."

Quality: 
4.0
Schedule: 
5.0
Cost: 
3.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
Project summary: 

The client is a foreign full-service digital agency with unique and extensive expertise using emerging technologies. Limited project timeframes and internal development resources required that the client find a partner to support the design and development of a custom augmented reality application. Program-Ace was contracted by the client to support the development of two separate augmented reality apps. Program-Ace was involved in all aspects of the project, including requirements gathering, user interface/user experience design, functional development, testing, and support.

The Reviewer
 
11-50 Employees
 
Cairo, Egypt
Creative and Innovation Director, Digital Agency
 
Verified
Feedback summary: 

The client expressed great enthusiasm and appreciation for the work completed by Program-Ace. According to the client, both augmented reality applications were developed successfully within their specified timeframes. It was indicated that the client's end-customers were very satisfied with the quality of their solutions. The client recommends Program-Ace to others without reservation. 

BACKGROUND

Please describe your organization.

We are a digital agency founded in Cairo and now operating across the region and in Europe. We're the merger of five different companies working in complementary fields and coming together to form a one-stop, full-service shop for our clients.

What is your position?

I am the creative and innovation director.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Program-Ace?

There were multiple challenges. First of all, we are creating products that require thorough research. That was one aspect of the challenge for this project. The second challenge was that the timeframe was quite tight for both projects we worked together on. These are the main reasons we relied on them.

SOLUTION

Please describe the scope of their involvement in detail.

For one project we produced together, we created an augmented reality application, but that's been sold at the World Expo in Milan. On that application, we worked together to come up with the concept, the storyboards, we created all the 3-D models, and they handled the programming part of the application. It was quite a successful.

The other project was for what we believe to be the first Oculus activation taking place in Egypt. We were the first ones to use that, and again it was a very tight timeframe. We came up with the concept, the storyboards, and Program-Ace helped us with the presentation of the project and the delivery at the end.

We are primarily in contact with the project manager at Program-Ace. Unity 3D was the main development platform for both products. 3D Max was used in the animation and graphics for both projects.

How did you come to work with Program-Ace?

We identified them online.

Could you provide a sense of the size of this initiative in financial terms?

We're talking about $10,000 to $15,000 for each project.

What is the status of this engagement?

The most recent project that we completed with them was the one at the World Expo. We delivered that at the beginning of May [2015], and the Expo is still running until the end of October, so that's actually a live project as we speak.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

There were no specific benchmarks. Our benchmark at the end of the day is the satisfaction of our clients, the level of engagement of the user, and how happy they are. The clients were very happy. People are actually enjoying the application. One of the criteria for success is if somebody gets his mobile phone out and starts taking pictures of someone using the application.

We haven't had any issues with pieces of defective work delivered to us or periods of unresponsiveness. Program-Ace is always very responsive and prompt when it comes to the feedback.

How did Program-Ace perform from a project management standpoint?

We have a project management tool in place, but communicating via Skype was easier. They were quite responsive to all of our requests, and that was much easier than having to rely on the project management tool that they're using.

What distinguishes Program-Ace from other providers?

I have to say they met tight deadlines. Most of the time with third-party suppliers, we'd spend a lot of time until we came to an agreement, and then it's too late to deliver the project. That was not the case with Program-Ace. With the help of the project manager, all our projects were delivered successfully and on time.

Is there anything Program-Ace could have improved or done differently?

I can't think of anything. In our case, they gave us a successful delivery, so I can't think of things they could improve.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 3.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    Actually, I would keep them to myself. I wouldn't recommend them to a competitor.

Game Development for Interactive Education Studio

"The developers at Program-Ace are really looking out to make us happy and make sure our experience with them is a good one."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2014 - Ongoing
Project summary: 

Program-Ace creates games for the client, primarily using the Unity 3D game engine. The agency has previously delivered PC games and is now engaged for an iOS and Android game.

The Reviewer
 
1-10 Employees
 
Ann Arbor, Michigan
Founder/Head of Product, Axon Spark Interactive
 
Verified
Feedback summary: 

Program-Ace consistently delivers quality work for the client and commits to meeting their deadlines. The client had particularly high praise for the agency’s customer service. There was no criticism and Program-Ace is recommended to others.

BACKGROUND

Please describe your organization.

I've actually worked with them at two different companies. The previous was DarkVeil Games, and I had contracted them to build a game for Steam. I'm currently engaged with them in another company, Axon Spark Interactive, to create an educational gaming platform.

What is your position?

I am the founder of Axon Spark Interactive.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Program-Ace?

We had originally built a game using outsourcing before, and we hadn't had a good experience with it. We used a company in New Zealand and had problems with the time zone, and with nonfunctional builds coming in to our QA [quality assurance] department. When we would go through the build, we weren't able to contact them because of the time difference, so we'd lose a whole day on QA. We just had a bad experience. On the next game that we worked on, I wanted to find somebody local, in the same time zone as us. We were on the West Coast at that time.

SOLUTION

Please describe the scope of their involvement in detail.

They've been primarily using the Unity 3D game engine. They have a 3-D art department that helped me with some 3-D models. They've built games for PC and for mobile as well. The one we're working on right now is for iOS and Android.

How did you come to work with Program-Ace?

I interviewed a lot of studios, and I couldn't find anyone that I felt comfortable with passing my technical interviews. Someone from Program-Ace had reached out to me on LinkedIn, so I gave them a try. Their tech lead did the best out of everybody on my technical interview. He was able to answer all my questions, and I felt really comfortable that they had a good knowledge of what they were doing. We went ahead and gave them a try, and I had a really good experience with them.

Could you provide a sense of the size of this initiative in financial terms?

The game that we made with them last year was between $50,000 and $100,000.

What is the status of this engagement?

I started working with them a little more than a year ago with the previous company. We worked for about six months with them. I've just started a new project with them this last month.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

The quality has been very good. It was exactly what we were looking for and what we wanted. I'm really happy with the results.

How did Program-Ace perform from a project management standpoint?

We used the scrum methodology, so we had two-week sprints. In general, they were always on time. They'd make their estimates of what they can complete during the sprint, and they were generally right on with what they were needing. Sometimes, like late on a Friday, I would need a build or need something special done. They would even come in on the weekend and make sure I got what I needed.

I got really good customer service, but it was the developers doing it. They just really wanted to make me happy, which is little bit unique for programmers and developers. If I was a little upset about something, they would be all over me asking how they can fix it and make it right. It was a good experience working with them.

What distinguishes Program-Ace from other providers?

The developers at Program-Ace are really looking out to make us happy and make sure our experience with them is a good one. I think that's unique compared to the programmer mentality that's usually out there. I would say that their technical ability is also a strong point. As I was describing earlier, I interviewed quite a few outsourcing companies who just really fell short on the technical ability of their staff.

Is there anything Program-Ace could have improved or done differently?

They have a sophisticated billing structures, but I've worked with them on projects before so it's not an issue.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They're pretty cheap.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I would definitely recommend them.

Flash Development for Gaming Startup

"Program-Ace has been very responsive to our questions as well as any challenges that have come up. They've been able to redirect their staff accordingly if there was a need or if they got behind."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
Project summary: 

The client is a startup computer software firm that offers various Web and mobile games to online players. Due to limited internal capabilities, the client sought a qualified technology partner to support the design and development of one of their Web-based Flash games. Program-Ace was one of several potential vendors to receive a request for proposal from the client, and they were selected as the solution partner based on their demonstrated technical expertise, relevant project experience, and competitive pricing. Once commissioned, Program-Ace began collaborating closely with the client on the development of their Web-based Flash game.

 

The Reviewer
 
1-10 Employees
 
Greater Minneapolis-St. Paul Area
Founder, Gaming Startup
 
Verified
Feedback summary: 

The client remains very satisfied with the work completed by Program-Ace. While the client cannot share pertinent statistics or metrics, it was noted that the game functions very well and suffers from very little technical defects. Program-Ace received considerable praise for their project management approach and flexibility with changing requirements. The client recommends Program-Ace to others.

 

BACKGROUND

Please describe your organization.

My company is a video game publisher. We've been in business for six years. We've published about 15 game titles on various platforms, such as PC, Mac, Nintendo 3DS, and Nintendo Wii.

What is your position?

I'm the founder and sole proprietor.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Program-Ace?

I was doing some consulting for my previous company. I needed to port a Nintendo DS game onto Flash to put together a Web demo of the game. The game was a rhythm matching game where players had to click to the beat of the music to advance in the game.

SOLUTION

Please describe the scope of their involvement in detail.

Program-Ace has performed development work on a couple of apps for me. I have an app that they're helping me with under development that is a Web browser that uses a new service from AT&T called Sponsored Data, so that people are able to search the Web using the AT&T cellular network for free by watching advertisements. They have been responsible for developing and implementing that custom code.

How did you come to work with Program-Ace?

I met Program-Ace at a developers' conference in Europe. The two biggest considerations I had when I chose them was their cost and their online project management system that they created on their own. The project management system was crucial to making everything work because we were in the U.S., and they were in Europe. I also took a look at some of their previous work to get a sense of their quality and approach.

Could you provide a sense of the size of this initiative in financial terms?

The projects they've done have pretty wild range – anywhere from $10,000 to $100,000.

What is the status of this engagement?

The most recent project was the Web browser game that I mentioned before, and it was completed last April [2014].

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

I don't have that information. The Web-based game was done for a company that is no longer in business, so I didn't get any results from them. The Web browser is still pending approval by AT&T, so it hasn't gone to market yet.

How did Program-Ace perform from a project management standpoint?

There were no issues collaborating with them. Program-Ace has been very responsive to our questions, as well as any challenges that have come up. They've been able to redirect their staff accordingly if there was a need or if they got behind.

What distinguishes Program-Ace from other providers?

Program-Ace's project management system helped them to adapt very quickly to our own processes. When their programmers had some issues, they were able to bring in more experienced developers to help overcome those issues. That, to me, was very important. They have depth in their talent pool, which they can draw from when things inevitably come up.

In hindsight, are there areas in which they could improve, or things you might do differently?

The only issue that I ever really had was their location. Their government and their banking typically also required more official documentation. If there was a change that needed to be made, usually the contract needed to be amended. You would have to work with the government to verify that you are the one signing the documents, and so on. There's a little more bureaucracy in dealing with them, and again, it's only a result of their location.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    Definitely.

Web Development for Small Marketing Consultancy

"These guys are very detailed. Program-Ace delivers on time and within budget. They're very good at what they do. I don't believe there's any challenges technically that they could not overcome or deliver for you."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
Project summary: 

The client is small marketing consultancy helping businesses and organizations define and execute effective marketing and branding initiatives. Due to limited internal capabilities, the client sought a qualified technology partner to support the design and development of several new websites. Program-Ace was one of several offshore vendors to receive a request for proposal from the client, and they were chosen as the solution partner based on their demonstrated capabilities and competitive cost estimates. Once commissioned, Program-Ace began to collaborate closely with the client on their various technology projects, primarily offering functional development services.

The Reviewer
 
1-10 Employees
 
Greater Memphis Area
Founder & CEO, Marketing Consultancy
 
Verified
Feedback summary: 

The client expressed sincere appreciation for and satisfaction with the work completed by Program-Ace. According to the client, Program-Ace was instrumental to the successful development and launch of multiple corporate websites. Program-Ace received considerable praise for their exceptional mastery of English and their level of responsiveness throughout the planning and development cycle. The client recommends Program-Ace to others without reservation. 

BACKGROUND

Please describe your organization.

I own a marketing consulting firm. We have various clients in many business sectors. We've been in operation for 22 years. We're down to one employee now. I'm just a virtual company.

What is your position?

I'm the owner.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Program-Ace?

I think our first project together was developing a website. I've done a couple high-end corporate websites with them. I designed them and created the conceptual frameworks and Program-Ace developed and deployed them. They provided the technical expertise, and I provided the strategic solutions.

SOLUTION

Please describe the scope of their involvement in detail.

I do the creative concepts, and lay them out in a Photoshop document, and then I hire Program-Ace to do the tactical execution. They normally have a lead and maybe a couple other people that might be involved, like project managers and QA [quality assurance] specialists. Generally, they have a tactical lead that deals with all the client calls. I interacted with a project manager, and they had a project management tool that could be used. Sometimes, I would use their tool and, other times, I just sent them an email.

I've had them provide quotes on three projects, and had them work on two different projects. All of them were websites. I think the first two were hard coded in HTML5. I'm not sure whether they used WordPress or HTML5 for the others.

How did you come to work with Program-Ace?

They were referred to me by the president of a high-end 3-D modeling group.

Could you provide a sense of the size of this initiative in financial terms?

I don't know exactly what I've paid them to date because I do a lot of projects all the time. I would guess the projects were roughly $3,000 each. Maybe they reached into $6,000 or $8,000 range.

What is the status of this engagement?

The most recent project with them was completed maybe a year or two ago [2014].

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

Program-Ace built corporate sites, so there's no real quantitative data that I can give that'd make sense. We just needed to create a corporate presence, so there are no numbers behind that.

The clients were very happy with their sites overall. The technical execution was excellent. I was very pleased that they were more prone to understanding aesthetics and design factors than most people. Generally, when you get programmers, they do not have aesthetic comprehension. Most don't understand design and they just throw stuff together that they think look good. Program-Ace, however, did just what we needed.

How did Program-Ace perform from a project management standpoint?

These guys are very detailed. Program-Ace delivers on time and within budget. They do have an awful lot of legal paperwork because they're in Ukraine, and there are a lot of levels of bureaucracy. The benefit of them being in Ukraine, however, is their competitive pricing.

What distinguishes Program-Ace from other providers?

The positives are that they do an excellent job, and they're very nice people to work with. Their English is amazingly good, and their prices are quite reasonable. All those factors lead them to be someone you want to choose. They're very good at what they do. I don't believe there's any challenges technically that they could not overcome or deliver for you. They do a good job, they do it on time, and they do it on budget.

In hindsight, are there areas in which they could improve, or things you might do differently?

They do have a heavy amount of paperwork – legal stuff that you have to keep signing. Aside from that, they have very good project management approach. Their customer service people are very nice, but when it comes to pulling the trigger, sometimes they don't work fast enough to get the job done. They didn't get the last job I offered them because we had to have it done in a week and they wanted 30 days, so they lost it. On the other projects, time wasn't an issue. It wasn't even brought up, and they did it in fine time – no issue at all.

What advice, if any, would you give a future client of theirs?

I would recommend them without hesitation. I'm happy to use them again for all kinds of things. I think they have a lot of skill, a lot of talent. The people are nice and they speak excellent English, which is huge when you're dealing with an offshore company. The only thing that I would be watching out for would be the amount of paperwork involved and their delivery time. It might have been just that one instance that I had those issues. They're a very good vendor.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    When they agreed to it, they've never let me down.
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    Highly recommended.