Pocket App

BACKGROUND

Please describe your company and position.

I am the Managing Director of COUNTY PLASTICS LIMITED

Describe what your company does in a single sentence.

County Plastics Limited is a small manufacturing company based in Tyldesley that produces high-quality plastic products for a variety of industrial and commercial applications.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pocket App to accomplish?

• We hired Pocket App to develop a custom mobile application that would help streamline our operational processes and improve communication within our small team. Our objectives included making certain workflows more efficient, providing easier access to production data on the go, and creating a user-friendly app that could grow with our business.

SOLUTION

How did you find Pocket App?

• Referral
• Clutch Site

Why did you select Pocket App over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Pocket App were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included initial discovery sessions to understand our production workflows, communication needs, and operational challenges. Pocket App then designed and developed a custom mobile application for both iOS and Android, with features to streamline certain processes, track production data, and facilitate team communication. Key deliverables included wireframes, a functional app build, user interface improvements, and technical support for deployment. During early testing, a few minor issues with data synchronization were identified, which Pocket App addressed quickly through updates, ensuring the final solution met our operational needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in a fully functional mobile application that improved our internal communication and helped streamline several operational processes.
Early testing revealed a few minor issues with data updates, which they addressed promptly. As a result, our team now has easier access to production information on the go, workflows are more efficient, and the app provides a strong foundation for future enhancements.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Pocket App demonstrated strong project management throughout the engagement. Most deliverables were completed on schedule, though there were a few occasions where minor adjustments were required due to changes in our operational requirements. In each instance, their team responded promptly and professionally, keeping communication clear and ensuring any issues were resolved quickly. Overall, they were collaborative, flexible, and attentive to our needs.

What was your primary form of communication with Pocket App?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their ability to understand the specific needs of a small manufacturing business. They balanced technical expertise with a practical approach, offering solutions that genuinely improved our daily operations. While there were a few points early on where workflows needed clarification, they quickly adapted and demonstrated a collaborative, solution-focused approach throughout the project.

Are there any areas for improvement or something Pocket App could have done differently?

While our experience with Pocket App was very positive overall, more frequent progress updates during certain stages of the project would have been helpful for internal alignment. There were also a few minor clarifications needed around some of our operational workflows early on, but the team was very responsive and quickly implemented the necessary adjustments. Overall, they were receptive to feedback and ensured the final solution met our needs.