Plego Technologies

BACKGROUND

Please describe your company and position.

I am an executive at Advocate Construction

Describe what your company does in a single sentence.

We are the 28th largest residential roofing contractor in the USA

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Plego Technologies to accomplish?

• Developing a new website that would help us grow and strengthen our brand.
• Help evaluate new program tools
• Help update our SEO program.

SOLUTION

How did you find Plego Technologies?

• Online Search
• Referral

Why did you select Plego Technologies over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Plego Technologies were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Plego led our UI/UX, content development, and SEO. They delivered great SEO optimized content and helped with the brand and user experience roll out. They were a perfect partner for this project. They offered different approaches to solve our issues and their perspectives were very much appreciated.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Improve User Experience 
• Reduce Bounce Rate 
• Help us build a site that is scalable for growth 
• Improve our SEO / ranking

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We agreed a time line, with milestones. They met our time line and expectations. They also provided a couple different solutions for hosting and security which were welcomed.

What was your primary form of communication with Plego Technologies?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Plego provided access to the entire team which enabled us to connect directly and not play a communicating game. This provided clarity and transparency.

Are there any areas for improvement or something Plego Technologies could have done differently?

We were very pleased with Plego Technologies. We would not change anything if we repeated the process.

BACKGROUND

Please describe your company and position.

I am an executive at our Place of New Trier Township

Describe what your company does in a single sentence.

Provide programs for teens and adults with intellectual and developmental disabilities

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Plego Technologies to accomplish?

• Update our website
• Make website professional and engaging
• Present images that capture our personality and culture

SOLUTION

How did you find Plego Technologies?

Referral

Why did you select Plego Technologies over others?

• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from Plego Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Review current website to determine how it could be updated, made more professional, improve the user experience and present a beautiful and engaging representation of our culture and personality. Deliverables included a site that clearly conveys our key messages, engages people who visit the site, communicates to potential customers and donors, and makes it easy to navigate through our information. Ensure the site is mobile compatible and easy to update.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Updated website that was professional and engaging withing 4 months. 

• Mobile compatibility. 
• Engaging and easy to navigate
• Easy to maintain.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project manager was organized, ran meetings well and kept us on schedule. The creative designer was innovative and very responsive to our requests.

What was your primary form of communication with Plego Technologies?

Virtual Meeting

What did you find most impressive or unique about this company?

They all knew their subject matter well and had very helpful recommendations to help us attain our goals.

Are there any areas for improvement or something Plego Technologies could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the President of Kontney Communications Inc.

Describe what your company does in a single sentence.

Kontney Communications is a content creation consultancy, offering specialized marketing, PR, advertising, and social media services to a range of clients in the pro audio market segment since 2006.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Plego Technologies to accomplish?

• Use client-submitted content to create streaming Master Class seminar as an online app
• Integrate app with client's Shopify sales website to deliver login-secure seminar access
• Add needed functions like success 72-hr access, testing, certificate, content file downloads, etc.

SOLUTION

How did you find Plego Technologies?

Referral

Why did you select Plego Technologies over others?

Referred to me

How many teammates from Plego Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The product is a 4-hour, 16-chapter seminar, hosted online and sold to audiologists for professional enrichment. The client supplied the seminar content, called the Gold Circle Music Audiology Master Class. The online product is sold through the client's Shopify website, enabling password-based login for 72-hour access. The seminar is essentially an online app. Chapters must be viewed consecutively (viewing Chapter 1 unlocks Ch. 2 etc.), then the user must pass a multiple-question test to earn a certificate and CEUs. 

Plego consulted to present options and solutions (as this was the client's first digital product), then designed the seminar application. Client supplied all content, which Plego used to create a UX incorporating their video content, downloadable digital "takeaway" content, and conditions to earn certification, all as a cohesive professional seminar. All work was done remotely, with regular video conferences, phone calls, and email communication between myself, the client, and Plego.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Get the Gold Circle Master Class seminar online, sell it directly via Shopify, and deliver an intuitive UX that smoothly and successfully educates the customer.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Plego is very responsive. The project was primarily driven via a series of video conferences between myself, my client, and Ali and Saad from Plego. The project took longer than anticipated due to delays in content production and late changes by client to tweak functionality and appearance, and Plego was consistently responsive.

What was your primary form of communication with Plego Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

My first time working virtually with a local vendor. Plego's remote programming & design team are strong, and joined us directly in conference calls in the projects final days to ensure we were all on the same page as launch approached.

Are there any areas for improvement or something Plego Technologies could have done differently?

We always want more communication.

BACKGROUND

Please describe your company and position.

I am the Marketing Director of Rare Enterprises

Describe what your company does in a single sentence.

We design websites.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Plego Technologies to accomplish?

• Create wire frames for the SolarCode website.
• Develop the SolarCode website to include specific features including being multi-lingual.
• Update and maintain website on monthly basis.

SOLUTION

How did you find Plego Technologies?

• Referral

Why did you select Plego Technologies over others?

• High ratings
• Close to my geographic location
• Good value for cost
• Referred to me
• Company values aligned

What was the size of Plego Technologies’ team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed a website that was going to have a modern look and feel to it. Before we began we needed to put together a sitemap. Next, we needed a wireframe layout. Next was branding and design. Lastly, we Plego integrated all of the features of the site and brought the vision to life for a high-speed, search engine optimized, fast-responding site.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Design to match the wire frames designed
• Fast Responding website
• Multi Lignual Site
• Meeting project timelines

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had weekly meetings to ensure timelines were being met. They also were flexible with hopping on calls and responding to our needs. There were some pretty rapid timelines and expectations needed to get the site live and they delivered on time for each change and update.

What was your primary form of communication with Plego Technologies?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was most impressed with Plego's responsiveness to our requests and how quickly they delivered the end product. We had a wonderful experience working with Plego Technologies.

Are there any areas for improvement or something Plego Technologies could have done differently?

Nothing comes to mind.

BACKGROUND

Introduce your business and what you do there.

I’m an account executive at Plexus, an events company. We handle creative production and AV services for corporate events.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Plego Technologies?

The COVID-19 pandemic stopped all events on our side, and we needed to quickly adapt to virtual platforms, so our team was looking to develop interactive websites that could replace live events.

SOLUTION

What was the scope of their involvement?

Plego Technologies has been doing website development from scratch for one of our customers. In terms of functionalities, they create every feature according to our customer requests, including building agendas, going into scheduled sessions, and earning accreditations after viewing a video, chatting online, and checking in.

Currently, they’re providing maintenance and further component development to the platform.

What is the team composition?

We’ve been working with two members from their side, including Amin (Owner) and a programmer. Moreover, there was a team of developers working under them.

How did you come to work with Plego Technologies?

A partner who worked with them in the past referred them to us.

What is the status of this engagement?

We started working together in January 2020, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our customers loved our work for them, and they keep coming back to us for more live events — Plego Technologies has been instrumental in that. Moreover, our customers noticed how the metrics had shown more engagement and virtual attendees to the events.

How did Plego Technologies perform from a project management standpoint?

Project management has been great; their team always addresses any situation that arises to take care of it immediately. Plego Technologies is responsive and communicates with us via text messages, phone calls, and email.

What did you find most impressive about them?

They came back to us with solutions for our challenges through a flexible and tech-savvy approach.

Are there any areas they could improve?

I don’t think there’s anything they can improve on because they’ve done everything we’ve needed from them and are responsive to our requests.

BACKGROUND

Introduce your business and what you do there.

I’m an executive for a consulting and staffing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Plego Technologies?

We needed resources in the cloud space for infrastructure support. One of our clients needed onshore resources first, and then they had an offshore need. We weren’t able to find them internally, so we had to reach out.

SOLUTION

What was the scope of their involvement?

We gave Plego Technologies three weeks to find three resources for us, and they filled the positions in two weeks. They managed the resources and provided feedback about how they did.

What is the team composition?

We had a senior infrastructure engineer, an architect-level engineer on the infrastructure, and a DevOps analyst.

How did you come to work with Plego Technologies?

We met them through a referral. Someone worked with them and recommended them, but we initially didn’t reach out because we found another partner to fill our needs. However, when we exhausted our current Rolodex of partners, we reached back out to Plego Technologies and asked if they had the resources. Ultimately, we gave them a shot because we were in dire need.

How much have you invested with them?

We spent around $300,000.

What is the status of this engagement?

We’ve worked with them three times. The most recent project started in September 2021 and ran over to May 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We delivered the project, and our client was happy. As part of the staff, I only had to make sure the resources were there and delivered, so everything went smoothly. 

How did Plego Technologies perform from a project management standpoint?

We initially communicated the budget, and they stayed within it. We used Jira for project management and Google Meet for communication.

What did you find most impressive about them?

They stood out for their quick response and ability to provide strong resources; they had a solid recruiting bench and resume database. At the time, unemployment was high and resources were thin, so it was surprising how fast they found those resources.

Are there any areas they could improve?

In the beginning, one of the resources didn’t have the necessary experience, but they quickly turned it around by providing someone with more experience. Also, they could communicate better all the services they provide. Plego Technologies did more than staffing, but we couldn’t offer other services to our clients because we didn’t know they had those skill sets.

Do you have any advice for potential customers?

Be clear upfront; they’re easy to talk to. If you don’t have the budget for something, give them the price upfront; they’ll be able to work around it.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of an investment company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Plego Technologies?

We hired them to create an online marketplace for us.

SOLUTION

What was the scope of their involvement?

Plego Technologies provided us with e-commerce development services. After explaining to them our idea and vision, they proceeded with the work, building out an online marketplace from scratch that brings together vendors, sellers, and users in a single platform. They handled both front- and backend development efforts using these key technologies: Open Source, LAMP Stack, Laravel, and MySQL. The website is hosted on AWS.

Their team has already completed and launched the site, and they’re currently maintaining it and helping us implement any necessary upgrades.

What is the team composition?

We work with several people from their side, including a project manager, a customer engagement manager, a couple of UI/UX designers, a QA specialist, and a DevOps engineer.

How did you come to work with Plego Technologies?

We found them through an online search.

How much have you invested with them?

We’ve spent around $150,000.

What is the status of this engagement?

We started working together in August 2021, and our engagement is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since launching the website, we’ve already gotten at least 20–25 sellers. We’ve also received positive feedback from users regarding the site; they all love it.

How did Plego Technologies perform from a project management standpoint?

They’ve met our deadlines and stayed within budget. We communicate mainly via Google Meet and manage tasks on Jira.

What did you find most impressive about them?

We’re impressed with their ability to deliver on their promise. From the get-go, they understood our vision and were very straightforward in terms of explaining how much time was needed and what things they required to get everything done.

Are there any areas they could improve on?

I can’t think of anything that Plego Technologies could improve on.

Do you have any advice for potential customers?

Work with Plego Technologies — they’re really good at what they do. Also, don’t be afraid to ask questions.

BACKGROUND

Introduce your business and what you do there.

I’m the principal attorney at AU LLC Koloden, a legal services company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Plego Technologies?

We hired them to assist us with web development. We had a customer-facing website and wanted Plego Technologies to do some design work on it and then build out some API functionality and a user dashboard for how the site operates.

SOLUTION

What was the scope of their involvement?

We had an existing website, and Plego Technologies has redesigned it and built additional features. Initially, we provided them with a requirements document with steps and segments of the project, which we developed throughout our conversations with them. 

The website allows e-commerce resellers to register an account and integrate their accounts on storefronts like Amazon, Walmart, Wish, or eBay. We use visual search technology and natural language processing with proprietary databases of trademark registration to identify potentially infringing content in product listings in advance of rightsholders using scraping technologies. Our site gives the users a heads-up to modify or take down content that might result in litigation or platform strikes that can be extremely expensive. 

The team has worked on the website's frontend, moving it from WordPress to a React framework. They've also developed a CMS that enables us to edit the content on the front-facing pages. Plego Technologies has created a user dashboard and worked on how our site integrates with other platforms. Additionally, the team has worked on the backend billing technology, including referral codes and some light accounting features. They've built visualization through a dashboard that illustrates data about the user's stores, listings, and problems we're identifying for them. This way, users can keep track of what they need to do. 

At its most basic level, users can create an account and log into our website. From there, they integrate their other seller accounts with our dashboard through several steps, allowing us to see their other accounts on the backend. We use APIs to scan the user's data about product listings and give them notifications if they have a problem. Users can also register an account if they want a referral code, which involves the same process. Platforms or storefronts can also work with us on the API side. The tool scans platforms and gives them feedback so that they don't have to deal with subpoenas or court orders due to their sellers' actions. 

Plego Technologies is engaged with us on an ongoing basis to provide maintenance and technical support for the site; if something breaks, they fix it. Currently, they're working on some UX design. A tester provided feedback on the website's UX, we sent that feedback to Plego Technologies, and they're working on incorporating it. 

What is the team composition?

We primarily work with three teammates from Plego Technologies, although they have more team members working from offshore. 

How did you come to work with Plego Technologies?

I found them through a Google search. They were local, and finding a provider that was close was important to us. Moreover, software development tends to be hired through the big box or freelancing. The project scope was too much for a freelancer, and Plego Technologies was a medium-sized outfit. They were responsive and seemed to do good work, so we chose them.

How much have you invested with them?

We've spent between $50,000–$75,000.

What is the status of this engagement?

We sent them an NDA in February 2020, started working with them in April 2020, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’re satisfied with the work Plego Technologies has done and their turnaround time. Although development has been slow due to my demanding day job, we’re currently marketing the site. The site has come a long way from where it was when our engagement started. We’re not planning to change providers. 

How did Plego Technologies perform from a project management standpoint?

They deliver items on time and get back to us when we reach out. Moreover, the invoices we receive from them are reasonable. We communicate through email, phone calls, and Zoom meetings. 

What did you find most impressive about them?

Plego Technologies’ responsiveness distinguishes them from other providers. Before working with them, it seemed as though our requirements were indifferent to other providers at the outset. Coding is a unique product with unique characteristics. When we tried to explain what we needed to developers, they didn’t seem to be interested in the characteristics of the project but rather in onboarding us. 

Meanwhile, Plego Technologies demonstrates an appreciation for the project and what it could do. We’re not just another client to them; they’re interested in getting our project to work because they like it and see its value.

Are there any areas they could improve?

There’s nothing they need to improve; we’re satisfied. 

Do you have any advice for potential customers?

My advice for collaborating with any developer is to have requirements at the outset to avoid spinning around. There’s some amount of brainstorming and exploration to any design process. Having requirements set out is important to determine if the provider met your goal and spent money and time appropriately.

BACKGROUND

Introduce your business and what you do there.

I’m the president of an SEO, digital media, and web design company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Plego Technologies?

We engaged Plego Technologies to develop an application and custom software for us.

SOLUTION

What was the scope of their involvement?

Plego Technologies has helped us develop an application for iOS and Android. First, we worked with the team to define our project scope. Then, they built a workflow that outlined how the application would work. Ultimately, we collaborated with the Plego Technologies team to design and build the application in phases, which worked well. 

Users can download the application to perform SEO audits for their websites. The application runs through their website, measures the efficiencies and inefficiencies, and compiles the data into a color chart. Plego Technologies has implemented an e-commerce feature that prompts users to set up a call with our team to review their results. Once users have met with us, they can implement the suggestions themselves or engage us. 

Although we’ve completed the application, we haven’t launched it yet. We plan to continue working with Plego Technologies to maintain, update, and add new features to the application. 

What is the team composition?

We’ve primarily interfaced with Saad and Amin (Co-Founders). However, Plego Technologies has a team of 12 developers who’ve worked on our application. 

How did you come to work with Plego Technologies?

We found Plego Technologies on Clutch. 

How much have you invested with them?

We’ve invested about $150,000 in the partnership with Plego Technologies. 

What is the status of this engagement?

We started working with Plego Technologies in May 2022, and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Since we haven’t launched yet, we don’t have metrics. However, the project has turned out really well and Plego Technologies has created a solid application. They’ve delivered even more than we asked for and we haven’t faced any issues working with them. We’re excited to keep growing the product. 

How did Plego Technologies perform from a project management standpoint?

Plego Technologies has been a great partner; they’ve remained on top of the project throughout each stage. Since we’ve worked on the development process in phases, we’ve been able to see the application form in real-time. As a result, we’ve made many changes to the project scope, and Plego Technologies has been very accommodating. Despite expanding the scope, they’ve delivered the project on time and within budget. 

The team really knows what they’re doing; they’ve communicated effectively, and we’ve built a trusting working relationship. Even when we’ve reached out during inconvenient times, they’ve gotten back to us immediately. They’re actually local to us, which has been very helpful because we’ve consistently met at their office. They typically record our meetings and we’ve used WeChat to manage tasks and share feedback. 

What did you find most impressive about them?

We’ve been most impressed by their communication skills and ability to work within our budget. 

Are there any areas they could improve?

I have nothing Plego Technologies could improve on; they’ve been fantastic. 

Do you have any advice for potential customers?

First and foremost, I highly recommend working with Plego Technologies. Try to prepare ahead of time and have a good understanding of your end goal so that you can provide the team with as much information as possible.

BACKGROUND

Introduce your business and what you do there.

I’m a team leader in a hardware and software development company focusing on testing in healthcare.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Plego Technologies?

We hired them for development services.

SOLUTION

What was the scope of their involvement?

Plego Technologies has worked on several projects with us. They’ve developed a web application for medical records. The team has also built a tablet application for Android and iOS. For the tablet app, they’ve used React so that we could keep the solution multi-platform. Other technologies they’ve used for development are MySQL databases, PHP, and style sheets to ensure robust solutions. 

What is the team composition?

I’ve worked directly with four teammates from Plego Technologies, including two members of their management team and two development project managers. They also had developers working behind the scenes. 

How did you come to work with Plego Technologies?

We found them online. They were local to us, which we liked because we could work face to face with their team.

How much have you invested with them?

We’ve spent between $200,000–$1 million.

What is the status of this engagement?

We started working together in 2011, and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’re a small company that’s not metric-driven, so we measure Plego Technologies’ success based on our overall satisfaction with the projects. The team has been responsive, helpful, and easy to work with. They’re always the first partner that comes to mind when we need additional development help.

How did Plego Technologies perform from a project management standpoint?

Their project management is good. They provide feedback and status updates and keep our projects moving forward. We’ve communicated via phone, email, face-to-face meetings, and Zoom throughout the engagement. We’ve met on all the modern platforms; the team has been very responsive and accommodating to our needs.

Plego Technologies being local to us has also been an advantage. Even though it’s easy to work in a distributed fashion nowadays, meeting the team face to face has made it easier to develop ideas together. 

What did you find most impressive about them?

Plego Technologies listens and tries to understand how to meet our needs in a modern development environment where maintainability and scalability are critical. They work very hard to satisfy us as customers. 

Are there any areas they could improve?

Nothing they need to improve comes to mind. 

Do you have any advice for potential customers?

Communication is key! The clearer you are about your project, the easier it’ll be for Plego Technologies, and the more satisfied you’ll be with the final project.