Plego Technologies

BACKGROUND

Introduce your business and what you do there.

I’m the VP of IT and cybersecurity at CMB Regional Centers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Plego Technologies?

We needed to convert our website to a different platform. Our existing platform didn't allow us to manage the website ourselves, so one of our goals was to be able to change content ourselves without involving a third party.

SOLUTION

What was the scope of their involvement?

Plego Technologies provided us with web development. We had an existing website hosted somewhere else, and Plego Technologies took it and converted it into WordPress. Our goals were for the website to work as it did before and for us to be able to manage the content ourselves.

We had a kickoff call and then weekly engagements with them. The team designed a few aspects of the site, including our projects page. Once the design was further along, Plego Technologies gave us access to a test site so we could watch the development. We did a two-week testing period and then did the cutover.

What is the team composition?

We worked with three teammates from Plego Technologies, including Saad, our project manager, and Muhammad, our technical project manager. 

How did you come to work with Plego Technologies?

We found them through a Google search. We had drafted a set of requirements for our website conversion, and they were one of the companies we reached out to. They provided a quote based on the requirements and were one of the few that responded to the request.

How much have you invested with them?

We spent around $40,000.

What is the status of this engagement?

We worked together from May–September 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The point of the project was for us to be able to adjust the website ourselves. The website is performing about the same as it did before, which is great. The conversion was seamless, and it looks and functions exactly how we want it to. The projects page they designed looks way better since they got their hands on it. 

How did Plego Technologies perform from a project management standpoint?

They delivered on time and within budget and communicated well. We primarily used email.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Saad played the role of project manager. He very kindly helped us through the website process from start to finish, including deployment — he was awesome.

What did you find most impressive about them?

Overall, the project was executed really well. I've done many website conversions, and the outcome isn't usually this good. We had many challenging requirements, and Plego Technologies filled in the blanks really well, which was great because sometimes that’s hard, especially when a client doesn’t know what they want. For example, they revamped our projects page, going off loose requirements, and it turned out great. 

Are there any areas they could improve?

No, I don’t think there was anything they needed to improve on.

Do you have any advice for potential customers?

Make sure you come equipped with what you’re looking for and what you want to get out of it. Think through it and come prepared with how you want it to look; that will speed up the process. We spun our wheels a little bit when it came to revamping a few of the pages because we hadn't thought through it, so I would recommend coming prepared. 

BACKGROUND

Introduce your business and what you do there.

I’m a partner at a real estate company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Plego Technologies?

We needed a customizable website for our real estate space to get more leads.

SOLUTION

What was the scope of their involvement?

Plego Technologies has developed a custom website with backend coding. We initially had meetings with them; they took all the needed notes. They’ve guided us through the whole process.

What is the team composition?

The entire company is assigned to the project.

How did you come to work with Plego Technologies?

I found them online.

How much have you invested with them?

We’ve spent close to $100,000.

What is the status of this engagement?

We began working with them in February 2023, and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve been able to triple our leads.

How did Plego Technologies perform from a project management standpoint?

They deliver on time and within budget. They schedule all calls and stay on top of the project.

What did you find most impressive about them?

Their customer service is impressive. Plego Technologies handles everything. 

Are there any areas they could improve?

No, there’s nothing to improve.

BACKGROUND

Introduce your business and what you do there.
I’m the COO at Quantum-Touch, an organization that teaches energy healing workshops around the world. Energy healing is a form of alternative healthcare that focuses on the inner healer. We have about 500 practitioners and 100 instructors globally.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Plego Technologies?
Our shopping cart feature was bug-ridden for years, and customers were having trouble ordering products from us. As a result, we hired Plego Technologies to fix and redesign our shopping cart and checkout process. 
For context, our website was made on Joomla, but it wasn’t easy to find Joomla developers. I thought about porting to a different platform, but I didn’t want the time and money expense. Our website was complicated and didn’t fit Shopify, and we had so many custom components. 

SOLUTION

What was the scope of their involvement?
Plego Technologies put our site into a development environment where we could test things before putting them on a live website. That was the first step of the engagement.
At present, we’re still in the process of building the website. We’ve done a complete redesign with weekly meetings to go over our progress. Apart from working on our shopping cart and checkout experience, the team has added features such as push notifications to help us advertise and promote products.
We’ve added a video to our homepage. They’ve designed the video player for that. Moreover, we’ve implemented some other minor changes to the website. For instance, we’ve redesigned the product pages to improve their UI and have multiple images displayed rather than just one. This way, customers can see larger images of our product, allowing them to understand it better.
What is the team composition?
I mainly interact with Saad (Co-Founder & Partner) and Haris (Project Manager). The manager sends tasks to the most appropriate person in their team.
How did you come to work with Plego Technologies?
I interviewed multiple companies that could do Joomla, and I had a meeting with Saad. I showed him our website and issues, and he said we needed help with best practices. They had the best interview process where I could share and show all of our website’s problems. As a result, I hired them.
How much have you invested with them?
Our investment has been around $30,000.
What is the status of this engagement?
We started working with Plego Technologies in April 2023, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?
Plego Technologies’ quality is great. It’s hard to take over a project where they need to put an entire live website into development, but they’ve had no issues with that. Their work culture is also great.
How did Plego Technologies perform from a project management standpoint?
They’ve worked well with my budget. I can only afford 10 hours per week — this isn’t much time, and coding can take a lot of effort, especially since our website has messy code. Considering all these, the Plego Technologies team has been doing a great job. They’re using their time well as they work efficiently with my limited budget. Moreover, I’ve enjoyed working with Saad and Haris. They’re both great.
To communicate, we use Google Meet for meetings. I use monday.com and emails to track the changes we want to make. They’re highly responsive to our emails; the lead developer always provides updates on monday.com.
What did you find most impressive about them?
I’m impressed with their efficiency with my limited budget. They spend a lot of time working on truly important things. On top of that, they have a good ability to launch new features without messing up the website. They’re careful with how they launch anything on the website, and I haven’t had any problems with that.
Are there any areas they could improve?
No, there aren’t any. Joomla isn’t easy, and not every company knows how to work with it, so I’m impressed with everything they’ve done.
Do you have any advice for potential customers?
If you have a Joomla website, hire Plego Technologies. They do a great job, and they’re one of the few companies that do Joomla.

BACKGROUND

Please describe your company and position.

I am an executive at Advocate Construction

Describe what your company does in a single sentence.

We are the 28th largest residential roofing contractor in the USA

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Plego Technologies to accomplish?

• Developing a new website that would help us grow and strengthen our brand.
• Help evaluate new program tools
• Help update our SEO program.

SOLUTION

How did you find Plego Technologies?

• Online Search
• Referral

Why did you select Plego Technologies over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Plego Technologies were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Plego led our UI/UX, content development, and SEO. They delivered great SEO optimized content and helped with the brand and user experience roll out. They were a perfect partner for this project. They offered different approaches to solve our issues and their perspectives were very much appreciated.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Improve User Experience 
• Reduce Bounce Rate 
• Help us build a site that is scalable for growth 
• Improve our SEO / ranking

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We agreed a time line, with milestones. They met our time line and expectations. They also provided a couple different solutions for hosting and security which were welcomed.

What was your primary form of communication with Plego Technologies?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Plego provided access to the entire team which enabled us to connect directly and not play a communicating game. This provided clarity and transparency.

Are there any areas for improvement or something Plego Technologies could have done differently?

We were very pleased with Plego Technologies. We would not change anything if we repeated the process.

BACKGROUND

Please describe your company and position.

I am an executive at our Place of New Trier Township

Describe what your company does in a single sentence.

Provide programs for teens and adults with intellectual and developmental disabilities

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Plego Technologies to accomplish?

• Update our website
• Make website professional and engaging
• Present images that capture our personality and culture

SOLUTION

How did you find Plego Technologies?

Referral

Why did you select Plego Technologies over others?

• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from Plego Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Review current website to determine how it could be updated, made more professional, improve the user experience and present a beautiful and engaging representation of our culture and personality. Deliverables included a site that clearly conveys our key messages, engages people who visit the site, communicates to potential customers and donors, and makes it easy to navigate through our information. Ensure the site is mobile compatible and easy to update.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Updated website that was professional and engaging withing 4 months. 

• Mobile compatibility. 
• Engaging and easy to navigate
• Easy to maintain.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project manager was organized, ran meetings well and kept us on schedule. The creative designer was innovative and very responsive to our requests.

What was your primary form of communication with Plego Technologies?

Virtual Meeting

What did you find most impressive or unique about this company?

They all knew their subject matter well and had very helpful recommendations to help us attain our goals.

Are there any areas for improvement or something Plego Technologies could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the President of Kontney Communications Inc.

Describe what your company does in a single sentence.

Kontney Communications is a content creation consultancy, offering specialized marketing, PR, advertising, and social media services to a range of clients in the pro audio market segment since 2006.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Plego Technologies to accomplish?

• Use client-submitted content to create streaming Master Class seminar as an online app
• Integrate app with client's Shopify sales website to deliver login-secure seminar access
• Add needed functions like success 72-hr access, testing, certificate, content file downloads, etc.

SOLUTION

How did you find Plego Technologies?

Referral

Why did you select Plego Technologies over others?

Referred to me

How many teammates from Plego Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The product is a 4-hour, 16-chapter seminar, hosted online and sold to audiologists for professional enrichment. The client supplied the seminar content, called the Gold Circle Music Audiology Master Class. The online product is sold through the client's Shopify website, enabling password-based login for 72-hour access. The seminar is essentially an online app. Chapters must be viewed consecutively (viewing Chapter 1 unlocks Ch. 2 etc.), then the user must pass a multiple-question test to earn a certificate and CEUs. 

Plego consulted to present options and solutions (as this was the client's first digital product), then designed the seminar application. Client supplied all content, which Plego used to create a UX incorporating their video content, downloadable digital "takeaway" content, and conditions to earn certification, all as a cohesive professional seminar. All work was done remotely, with regular video conferences, phone calls, and email communication between myself, the client, and Plego.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Get the Gold Circle Master Class seminar online, sell it directly via Shopify, and deliver an intuitive UX that smoothly and successfully educates the customer.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Plego is very responsive. The project was primarily driven via a series of video conferences between myself, my client, and Ali and Saad from Plego. The project took longer than anticipated due to delays in content production and late changes by client to tweak functionality and appearance, and Plego was consistently responsive.

What was your primary form of communication with Plego Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

My first time working virtually with a local vendor. Plego's remote programming & design team are strong, and joined us directly in conference calls in the projects final days to ensure we were all on the same page as launch approached.

Are there any areas for improvement or something Plego Technologies could have done differently?

We always want more communication.

BACKGROUND

Please describe your company and position.

I am the Marketing Director of Rare Enterprises

Describe what your company does in a single sentence.

We design websites.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Plego Technologies to accomplish?

• Create wire frames for the SolarCode website.
• Develop the SolarCode website to include specific features including being multi-lingual.
• Update and maintain website on monthly basis.

SOLUTION

How did you find Plego Technologies?

• Referral

Why did you select Plego Technologies over others?

• High ratings
• Close to my geographic location
• Good value for cost
• Referred to me
• Company values aligned

What was the size of Plego Technologies’ team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed a website that was going to have a modern look and feel to it. Before we began we needed to put together a sitemap. Next, we needed a wireframe layout. Next was branding and design. Lastly, we Plego integrated all of the features of the site and brought the vision to life for a high-speed, search engine optimized, fast-responding site.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Design to match the wire frames designed
• Fast Responding website
• Multi Lignual Site
• Meeting project timelines

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had weekly meetings to ensure timelines were being met. They also were flexible with hopping on calls and responding to our needs. There were some pretty rapid timelines and expectations needed to get the site live and they delivered on time for each change and update.

What was your primary form of communication with Plego Technologies?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was most impressed with Plego's responsiveness to our requests and how quickly they delivered the end product. We had a wonderful experience working with Plego Technologies.

Are there any areas for improvement or something Plego Technologies could have done differently?

Nothing comes to mind.

BACKGROUND

Introduce your business and what you do there.

I’m an account executive at Plexus, an events company. We handle creative production and AV services for corporate events.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Plego Technologies?

The COVID-19 pandemic stopped all events on our side, and we needed to quickly adapt to virtual platforms, so our team was looking to develop interactive websites that could replace live events.

SOLUTION

What was the scope of their involvement?

Plego Technologies has been doing website development from scratch for one of our customers. In terms of functionalities, they create every feature according to our customer requests, including building agendas, going into scheduled sessions, and earning accreditations after viewing a video, chatting online, and checking in.

Currently, they’re providing maintenance and further component development to the platform.

What is the team composition?

We’ve been working with two members from their side, including Amin (Owner) and a programmer. Moreover, there was a team of developers working under them.

How did you come to work with Plego Technologies?

A partner who worked with them in the past referred them to us.

What is the status of this engagement?

We started working together in January 2020, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our customers loved our work for them, and they keep coming back to us for more live events — Plego Technologies has been instrumental in that. Moreover, our customers noticed how the metrics had shown more engagement and virtual attendees to the events.

How did Plego Technologies perform from a project management standpoint?

Project management has been great; their team always addresses any situation that arises to take care of it immediately. Plego Technologies is responsive and communicates with us via text messages, phone calls, and email.

What did you find most impressive about them?

They came back to us with solutions for our challenges through a flexible and tech-savvy approach.

Are there any areas they could improve?

I don’t think there’s anything they can improve on because they’ve done everything we’ve needed from them and are responsive to our requests.

BACKGROUND

Introduce your business and what you do there.

I’m an executive for a consulting and staffing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Plego Technologies?

We needed resources in the cloud space for infrastructure support. One of our clients needed onshore resources first, and then they had an offshore need. We weren’t able to find them internally, so we had to reach out.

SOLUTION

What was the scope of their involvement?

We gave Plego Technologies three weeks to find three resources for us, and they filled the positions in two weeks. They managed the resources and provided feedback about how they did.

What is the team composition?

We had a senior infrastructure engineer, an architect-level engineer on the infrastructure, and a DevOps analyst.

How did you come to work with Plego Technologies?

We met them through a referral. Someone worked with them and recommended them, but we initially didn’t reach out because we found another partner to fill our needs. However, when we exhausted our current Rolodex of partners, we reached back out to Plego Technologies and asked if they had the resources. Ultimately, we gave them a shot because we were in dire need.

How much have you invested with them?

We spent around $300,000.

What is the status of this engagement?

We’ve worked with them three times. The most recent project started in September 2021 and ran over to May 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We delivered the project, and our client was happy. As part of the staff, I only had to make sure the resources were there and delivered, so everything went smoothly. 

How did Plego Technologies perform from a project management standpoint?

We initially communicated the budget, and they stayed within it. We used Jira for project management and Google Meet for communication.

What did you find most impressive about them?

They stood out for their quick response and ability to provide strong resources; they had a solid recruiting bench and resume database. At the time, unemployment was high and resources were thin, so it was surprising how fast they found those resources.

Are there any areas they could improve?

In the beginning, one of the resources didn’t have the necessary experience, but they quickly turned it around by providing someone with more experience. Also, they could communicate better all the services they provide. Plego Technologies did more than staffing, but we couldn’t offer other services to our clients because we didn’t know they had those skill sets.

Do you have any advice for potential customers?

Be clear upfront; they’re easy to talk to. If you don’t have the budget for something, give them the price upfront; they’ll be able to work around it.