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Packetlabs is a Canadian-based CREST and SOC 2 Type II-accredited cybersecurity firm that delivers best-in-class cybersecurity solutions that go beyond the checkbox for SMBs and enterprises across North America.ย 

  • $10,000+
  • Undisclosed
  • 50 - 249
  • Toronto, Canada
  • Founded 2011

2 Languages that we service

  • English
  • French

7 Timezones that we service

PST
Pacific Standard Time (PST)
MST
Mountain Standard Time (MST)
EST
Eastern Standard Time (EST)
CST
Central Standard Time (CST)
AET
Australia Eastern Time (AET)
ACT
Australia Central Time (ACT)
CET
Central European Time (CET)

3 Locations

  • Toronto , Canada
  • San Francisco , CA
  • Calgary , Canada

Focus

Service Lines
No data have been added yet...

Pricing Snapshot

Min. project size $10,000+
Avg. hourly rate Undisclosed
Rating for cost 4.9 /5

What Clients Have Said

Packetlabs Ltd. offers competitive pricing with projects typically ranging from $14,000 to $150,000 CAD. Clients consistently report good value for cost and effective budgeting, highlighting strong communication and project management throughout engagements.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 29 reviews
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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Packetlabs Ltd. Review Insights

Overall Review Rating

4.9
  • Quality 5.0
  • Schedule 4.9
  • Cost 4.9
  • Willing to Refer 5.0

Top Mentions

Review Highlights

  • Proven Track Record

    Many clients have long-term relationships with Packetlabs Ltd. and continue to rely on their services due to their proven track record of delivering high-quality cybersecurity solutions.

  • Innovative Testing Techniques

    Packetlabs Ltd. employs unique and innovative testing techniques that go beyond standard procedures, providing clients with deeper insights into their security posture.

  • Depth of Knowledge

    Clients were impressed with the depth of knowledge and expertise that Packetlabs Ltd. brings to the table, enhancing their confidence in the security measures implemented.

  • Minor Areas for Improvement

    A few clients mentioned minor areas for improvement, such as better explanation of certain technical aspects or slight miscommunications, but these were generally not seen as significant issues.

  • Stellar Project Management

    Clients noted that Packetlabs Ltd. excels in project management, delivering projects on time and maintaining clear, consistent communication throughout the engagement.

  • High Client Satisfaction

    Client feedback indicates high levels of satisfaction with Packetlabs Ltd.'s services, with many clients expressing intentions to continue using their services and recommending them to others.

Packetlabs Ltd. Reviews

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Penetration Testing for Fintech Company

  • Application Testing Cybersecurity
  • $10,000 to $49,999
  • Jan. 2020 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"Packetlabs is flexible and friendly to work with."

Systems Architect, Fintech Company
Anonymous
  • Financial services
  • Richmond Hill, Ontario
  • 11-50 Employees
  • Phone Interview 
  • Verified

Packetlabs Ltd. is a fintech companyโ€™s penetration testing partner. They identify vulnerabilities, test authorization mechanisms, assess communications, and more.

App & Penetration Testing for Retail Publication Platform

  • Application Testing Cybersecurity
  • $10,000 to $49,999
  • Aug. 2020 - Ongoing
5.0
Quality
5.0
Schedule
4.0
Cost
5.0
Willing to Refer
5.0

"Packetlabsโ€™ human touch set them apart. We felt very comfortable with them."ย 

Director of Internal Tool Dev, Retail Publication Platform
Anonymous
  • Advertising & marketing
  • Kitchener, Ontario
  • 51-200 Employees
  • Phone Interview 
  • Verified

Packetlabs Ltd. performed penetration testing to evaluate a customers' digital security. After an initial report and round of fixes, they performed a retest and delivered final recommendations. 

Penetration Testing for Municipality

  • Cybersecurity
  • Confidential
  • July - Aug. 2021
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"Their technical skills were genuinely evident throughout the project."

Senior Cyber Security Manager, Municipality
Anonymous
  • Government
  • Ontario, Canada
  • Phone Interview 
  • Verified

Packetlabs Ltd. conducted penetration testing to identify the vulnerabilities that compromised a municipality's public IP systems. They generated testing reports with suggested measures after the testing stage.

Cybersecurity for Health & Wellness Company

  • Cybersecurity Other IT Consulting and SI
  • $10,000 to $49,999
  • June 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"Theyโ€™re very thorough and communicative, and they provide excellent reporting."

Director Architecture, LifeSpeak Inc.
Daryl Smith
  • Healthcare
  • Ontario, Canada
  • 51-200 Employees
  • Phone Interview 
  • Verified

Packetlabs Ltd. is providing cybersecurity services for a health and wellness company. Theyโ€™ve conducted penetration and intrusion tests, and they advise on improving the networkโ€™s security protocols.

Vulnerability Assessment & Pen Test for IoT Company

  • Cybersecurity
  • Less than $10,000
  • Nov. 2021 - Jan. 2022
5.0
Quality
5.0
Schedule
4.0
Cost
4.5
Willing to Refer
4.5

"We liked how Packetlabs took a very human approach to testing."

Support & Development Officer, IoT Company
Aiden Lim
  • IT Services
  • Tokyo, Japan
  • 11-50 Employees
  • Online Review 
  • Verified

Packetlabs Ltd. was hired by an IoT company to perform vulnerability assessment and penetration testing (VAPT) for their application and infrastructure.

Penetration Testing for Terminal Operator

  • Application Testing Cybersecurity
  • $50,000 to $199,999
  • Aug. 2019 - Ongoing
4.0
Quality
5.0
Schedule
4.0
Cost
4.0
Willing to Refer
5.0

"Their expertise and industry knowledge benefit the security of our business."

IT & Project Director, Termont
Emeric Doutriaux
  • Logistics & Supply Chain
  • Montreal, Quebec
  • 51-200 Employees
  • Phone Interview 
  • Verified

A terminal operator has entrusted their cybersecurity needs to Pocketlabs Inc. The team strengthens the client's IT infrastructure by identifying vulnerabilities that compromise its performance and privacy.

Cybersecurity for Chemical Production Company

  • Application Testing Cybersecurity
  • $10,000 to $49,999
  • June 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"It has been one of the best collaborations weโ€™ve ever had."

Information Technology Infrastructure Manager, Recochem
Peter Simonov
  • Chemicals & Biotechnology
  • Montreal, Quebec
  • 501-1,000 Employees
  • Phone Interview 
  • Verified

Packetlabs Ltd. provides cybersecurity services for a chemical production company. Theyโ€™ve conducted penetration tests, scanning the networks to identify potential risks and delivering a management report.

Penetration Testing for SaaS Platform

  • Cybersecurity
  • $10,000 to $49,999
  • Aug. - Nov. 2021
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They were a very supportive team and I appreciated their transparency in communication."

Information Security & Compliance Manager, SaaS Platform
Anonymous
  • Software
  • San Francisco, California
  • 501-1,000 Employees
  • Online Review 
  • Verified

Packetlabs Ltd. was hired by a SaaS platform to handle the annual vulnerability assessment and penetration testing (VAPT) of their platform, application, and network.

Penetration Testing for Utility Organization

  • Cloud Consulting & SI Other IT Consulting and SI
  • $50,000 to $199,999
  • Jan. 2020 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

โ€œWe rely on them heavily โ€” theyโ€™ve been instrumental in ensuring that weโ€™re successful.โ€

Director IT, Utility Organization Company
Anonymous
  • Energy & natural resources
  • Toronto, Ontario
  • 1,001-5,000 Employees
  • Phone Interview 
  • Verified

Packetlabs Ltd. conducts penetration testing for a utility organization. They identify risks in the network, recommend how to resolve them, and reevaluate the solution once the changes have been implemented.

Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

Learn More
Verified Client Reviews
40
Overall Review Rating
4.9
Source
Clutch
Last Updated
February 3, 2025
Business Entity
Business Entity Name Packetlabs Ltd.
Jurisdiction of Formation Canada
Date of Formation November 4, 2011
Status Active
Last Updated May 19, 2020
ID 2304651
Credit Report Results
International Credit Risk Assessment Very Low Risk
Source Creditsafe
Last Updated January 1, 2022
Learn More About The Clutch Verification Process

Locations (3)

41 - 49

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