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Packetlabs is a Canadian-based CREST and SOC 2 Type II-accredited cybersecurity firm that delivers best-in-class cybersecurity solutions that go beyond the checkbox for SMBs and enterprises across North America.ย 

  • $10,000+
  • Undisclosed
  • 50 - 249
  • Toronto, Canada
  • Founded 2011

2 Languages that we service

  • English
  • French

7 Timezones that we service

PST
Pacific Standard Time (PST)
MST
Mountain Standard Time (MST)
EST
Eastern Standard Time (EST)
CST
Central Standard Time (CST)
AET
Australia Eastern Time (AET)
ACT
Australia Central Time (ACT)
CET
Central European Time (CET)

3 Locations

  • Toronto , Canada
  • San Francisco , CA
  • Calgary , Canada

Focus

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    Pricing Snapshot

    Min. project size $10,000+
    Avg. hourly rate Undisclosed
    Rating for cost 4.9 /5

    What Clients Have Said

    Packetlabs Ltd. offers competitive pricing with projects typically ranging from $14,000 to $150,000 CAD. Clients consistently report good value for cost and effective budgeting, highlighting strong communication and project management throughout engagements.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    $10,000 - $49,999 based on 29 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    Packetlabs Ltd. Review Insights

    Overall Review Rating

    4.9
    • Quality 5.0
    • Schedule 4.9
    • Cost 4.9
    • Willing to Refer 5.0

    Top Mentions

    Review Highlights

    • Minor Areas for Improvement

      A few clients mentioned minor areas for improvement, such as better explanation of certain technical aspects or slight miscommunications, but these were generally not seen as significant issues.

    • High Client Satisfaction

      Client feedback indicates high levels of satisfaction with Packetlabs Ltd.'s services, with many clients expressing intentions to continue using their services and recommending them to others.

    • Responsive and Supportive Team

      The team at Packetlabs Ltd. is praised for their responsiveness and support. They quickly address client inquiries and accommodate last-minute requests, making them reliable partners.

    • Stellar Project Management

      Clients noted that Packetlabs Ltd. excels in project management, delivering projects on time and maintaining clear, consistent communication throughout the engagement.

    • Transparency and Honesty

      Packetlabs Ltd. is praised for their transparency and honesty in their dealings with clients, ensuring a trustworthy partnership.

    • Comprehensive Security Assessments

      Packetlabs Ltd. is commended for their comprehensive security assessments, which cover a wide range of security aspects including network, application, and infrastructure vulnerabilities.

    Packetlabs Ltd. Reviews

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    All Filters

    Penetration Testing for Fintech Company

    • Application Testing Cybersecurity
    • $10,000 to $49,999
    • Jan. 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Packetlabs is flexible and friendly to work with."

    Systems Architect, Fintech Company
    Anonymous
    • Financial services
    • Richmond Hill, Ontario
    • 11-50 Employees
    • Phone Interview 
    • Verified

    Packetlabs Ltd. is a fintech companyโ€™s penetration testing partner. They identify vulnerabilities, test authorization mechanisms, assess communications, and more.

    App & Penetration Testing for Retail Publication Platform

    • Application Testing Cybersecurity
    • $10,000 to $49,999
    • Aug. 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    4.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Packetlabsโ€™ human touch set them apart. We felt very comfortable with them."ย 

    Director of Internal Tool Dev, Retail Publication Platform
    Anonymous
    • Advertising & marketing
    • Kitchener, Ontario
    • 51-200 Employees
    • Phone Interview 
    • Verified

    Packetlabs Ltd. performed penetration testing to evaluate a customers' digital security. After an initial report and round of fixes, they performed a retest and delivered final recommendations. 

    Penetration Testing for Municipality

    • Cybersecurity
    • Confidential
    • July - Aug. 2021
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their technical skills were genuinely evident throughout the project."

    Senior Cyber Security Manager, Municipality
    Anonymous
    • Government
    • Ontario, Canada
    • Phone Interview 
    • Verified

    Packetlabs Ltd. conducted penetration testing to identify the vulnerabilities that compromised a municipality's public IP systems. They generated testing reports with suggested measures after the testing stage.

    Cybersecurity for Health & Wellness Company

    • Cybersecurity Other IT Consulting and SI
    • $10,000 to $49,999
    • June 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Theyโ€™re very thorough and communicative, and they provide excellent reporting."

    Director Architecture, LifeSpeak Inc.
    Daryl Smith
    • Healthcare
    • Ontario, Canada
    • 51-200 Employees
    • Phone Interview 
    • Verified

    Packetlabs Ltd. is providing cybersecurity services for a health and wellness company. Theyโ€™ve conducted penetration and intrusion tests, and they advise on improving the networkโ€™s security protocols.

    Vulnerability Assessment & Pen Test for IoT Company

    • Cybersecurity
    • Less than $10,000
    • Nov. 2021 - Jan. 2022
    5.0
    Quality
    5.0
    Schedule
    4.0
    Cost
    4.5
    Willing to Refer
    4.5

    "We liked how Packetlabs took a very human approach to testing."

    Support & Development Officer, IoT Company
    Aiden Lim
    • IT Services
    • Tokyo, Japan
    • 11-50 Employees
    • Online Review 
    • Verified

    Packetlabs Ltd. was hired by an IoT company to perform vulnerability assessment and penetration testing (VAPT) for their application and infrastructure.

    Penetration Testing for Terminal Operator

    • Application Testing Cybersecurity
    • $50,000 to $199,999
    • Aug. 2019 - Ongoing
    4.0
    Quality
    5.0
    Schedule
    4.0
    Cost
    4.0
    Willing to Refer
    5.0

    "Their expertise and industry knowledge benefit the security of our business."

    IT & Project Director, Termont
    Emeric Doutriaux
    • Logistics & Supply Chain
    • Montreal, Quebec
    • 51-200 Employees
    • Phone Interview 
    • Verified

    A terminal operator has entrusted their cybersecurity needs to Pocketlabs Inc. The team strengthens the client's IT infrastructure by identifying vulnerabilities that compromise its performance and privacy.

    Cybersecurity for Chemical Production Company

    • Application Testing Cybersecurity
    • $10,000 to $49,999
    • June 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "It has been one of the best collaborations weโ€™ve ever had."

    Information Technology Infrastructure Manager, Recochem
    Peter Simonov
    • Chemicals & Biotechnology
    • Montreal, Quebec
    • 501-1,000 Employees
    • Phone Interview 
    • Verified

    Packetlabs Ltd. provides cybersecurity services for a chemical production company. Theyโ€™ve conducted penetration tests, scanning the networks to identify potential risks and delivering a management report.

    Penetration Testing for SaaS Platform

    • Cybersecurity
    • $10,000 to $49,999
    • Aug. - Nov. 2021
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They were a very supportive team and I appreciated their transparency in communication."

    Information Security & Compliance Manager, SaaS Platform
    Anonymous
    • Software
    • San Francisco, California
    • 501-1,000 Employees
    • Online Review 
    • Verified

    Packetlabs Ltd. was hired by a SaaS platform to handle the annual vulnerability assessment and penetration testing (VAPT) of their platform, application, and network.

    Penetration Testing for Utility Organization

    • Cloud Consulting & SI Other IT Consulting and SI
    • $50,000 to $199,999
    • Jan. 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    โ€œWe rely on them heavily โ€” theyโ€™ve been instrumental in ensuring that weโ€™re successful.โ€

    Director IT, Utility Organization Company
    Anonymous
    • Energy & natural resources
    • Toronto, Ontario
    • 1,001-5,000 Employees
    • Phone Interview 
    • Verified

    Packetlabs Ltd. conducts penetration testing for a utility organization. They identify risks in the network, recommend how to resolve them, and reevaluate the solution once the changes have been implemented.

    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

    Learn More
    Verified Client Reviews
    40
    Overall Review Rating
    4.9
    Source
    Clutch
    Last Updated
    February 3, 2025
    Business Entity
    Business Entity Name Packetlabs Ltd.
    Jurisdiction of Formation Canada
    Date of Formation November 3, 2011
    Status Active
    Last Updated May 18, 2020
    ID 2304651
    Credit Report Results
    International Credit Risk Assessment Very Low Risk
    Source Creditsafe
    Last Updated December 31, 2021
    Learn More About The Clutch Verification Process

    Locations (3)

    41 - 49

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