Our Own Brand

BACKGROUND

Please describe your company and your position there.

I am the director of an independent development agency, focused on react and react native application builds.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Our Own Brand?

The definition of brand guidelines for an e-commerce platform rebuild

What were your goals for this project?

The project was the redesign and rebuild of an existing e-commerce platform. The aim was to give the brand a facelift, while simultaneously building in additional functionality on the system and jettisoning technical debt accrued prior.

SOLUTION

How did you select this vendor?

Through personal recommendation in my network in London.

Describe the scope of their work in detail.

Our Own Brand were responsible for defining all elements of the brand from scratch. Their deliverable was complete guidelines from the ground up, encompassing tone of voice, imagery, iconography, typography and social presence.

What was the team composition?

We worked directly with Sarah, the found of Our Own Brand.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our Own Brand delivered some of the most comprehensive brand guidelines we have encountered. Rarely have we had so few follow up questions when collaborating with an external resource on a project build. They have a clear understanding of what is required from a development team to be able to deliver a project with all branding and visual elements encorporated.

How effective was the workflow between your team and theirs?

We would have weekly standups and had a shared slack channel. Responses were timely and the flow of information between us was seemless.

What did you find most impressive about this company?

They were able to produce comprehensive brand guidelines with no grey areas, or ambiguity. No amendments were required whatsoever.

Are there any areas for improvement?

Not at all!

BACKGROUND

Please describe your company and your position there.

We are a not for profit focussed on providing the foundations for a fair and inclusive digital future for all citizens within society. As Adult Learning Project Manager, my role is centred around building levels of engagement and digital inclusion within the region and beyond.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Our Own Brand?

We decided to appoint Our Own Brand to better establish our company presence both online and in the community. As a small, close-knit team working engaged in a number of complex projects, we found that we didn't have the dedicated time, resource or expertise to develop our presence ourselves.

Our Own Brand stood out to us as sector experts in driving growth for brands and widening audiences. As an organisation wishing to broaden our mission, message and reach to all members of society, Our Own Brand not only provide a service that can allow us to do this at pace, but their expertise and execution will no doubt create future opportunities for us to broaden our networks and reach.

What were your goals for this project?

Our primary goals are to widen our audience, networks and community presence so that our messages can be digested and actioned by an ever increasing audience.

SOLUTION

How did you select this vendor?

We conducted a search for online agencies and wished to work with an independent, creative agency that was able to dedicate the necessary time to understand our context and wider advertising objectives. We found that Our Own Brand were very versatile and more flexible than a number of "larger" agencies. Ultimately it was the bespoke approach coupled with the quality and diversity of their current projects that made the decision easy for us.

Describe the scope of their work in detail.

After appointing Our Own Brand, we met with both directors of the company (Sarah and Richard) to discuss our goals. Both were extremely flexible and keen to understand the background of the company and the context of the sector we work within. We continued to engage and liaise with both Sarah and Richard on a regular basis to develop a delivery plan that was creative, diverse yet relevant and credible.

Through taking the time to continually engage with us, Our Own Brand have been able to develop a range of materials that can be used online as well as in person at our local engagement events. We have benefited greatly form a social media brand refresh, website edits and for the development of print materials that are concise yet informative.

What was the team composition?

I have been fortunate to have worked primarily with both company directors, something that has been very refreshing. We have also had some occasional dealings with other members of the team and it has been impressive how both Sarah and Rich's understanding of our project has been communicated and understood by their wider members of staff.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Whilst the project is ongoing as we will likely continually use Our Own Brand to develop our online presence, since the commencement of our collaboration, we have benefitted from a 56% increase in website traffic and more than doubled our engagement levels and interactions on social media platforms. Recipients of our 'for print' material in the community have also been complimentary of how our information is now presented and easy to understand for the reader.

How effective was the workflow between your team and theirs?

As previously mentioned, we were fortunate enough to work with both directors. It is very clear that both Sarah and Richard are staunchly passionate about their company and the work it delivers. Our Own Brand was highly efficient, friendly and most of all, wholly approachable. They were willing to work with us on any queries we had, big or small.

What did you find most impressive about this company?

I was most impressed with the dynamism and passion that the company demonstrated from the outset and continues to demonstrate

Are there any areas for improvement?

We are thoroughly satisfied with the service and product received from Our Own Brand. It would be advantageous if in the future there was a branch or annex office in further West in the UK but we understand that London is likely where the advertising sector thrives the most.

BACKGROUND

Please describe your company and your position there.

Design Director or Henham Interiors - Interior design consultancy, specialising in residential.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Our Own Brand?

We had a very basic website, and Our Own Brand built it on a new platform from scratch, in a very user friendly format. Very image based showing, with snippets of key information, which is so engaging for the clients. They also design a full rebranded package, which is far more in keeping with the company identity

What were your goals for this project?

Creating a user-friendly and inviting website, and being on brand with the company ethos.

SOLUTION

How did you select this vendor?

Very friend and such a personable service. Nothing was ever too much trouble, and everything was captured within one brief. A few minor tweaks and the website and branding was all up and running.

Describe the scope of their work in detail.

The took time to understand the service offering of Henham Interiors, and asked lots of questions which lead the conversation to cover all elements of website and branding. They had such insight of how the website could be improved and become more approachable to potential clients.

What was the team composition?

Working directly with the director and founder.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Greatly improved traffic. Numerous comments from clients and suppliers. Many more project enquiries.

How effective was the workflow between your team and theirs?

We have had regular discussions, which is the most time effective way for me to work. This has meant that distance hasn't been any issue

What did you find most impressive about this company?

So dynamic. Although a new company, their knowledge is great, and can back up all their ideas with actions!!

Are there any areas for improvement?

None!

BACKGROUND

Please describe your company and your position there.

I am the COO of a technical recruitment agency based in Los Angeles, CA and serving the US and the UK and Europe thru our London office.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Our Own Brand?

We needed a corporate website with an inviting design and with the added functionality to integrate with our CRM to enable us to post new opportunities from the CRM and have them populate to the website.

What were your goals for this project?

Our main goal was to achieve a site that displayed our open opportunities and provided potential candidates and clients with valuable information and an easy process to reach us while giving us the ability to filter the communications to the correct person.

SOLUTION

How did you select this vendor?

We had a personal recommendation initially which lead us to successfully contract with OurOwnBrand for marketing and graphic design. It was an easy choice to entrust them with our website design and development.

Describe the project in detail.

The discovery meetings with Rich were excellent. He offered us a number of different options to achieve our goals and was very clear in explaining the advantages and disadvantages of each. Once the work started the team kept to the schedule and the update emails and meetings were always progressive. At the conclusion we had a few tidy up items that were handled quickly and effectively.

What was the team composition?

We worked with Rich and Sarah. I'm not sure if other developers were employed.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our jobs are posting, clients have the information they need and candidates are able to find us and apply for the roles they are interested in. The site is a success.

How effective was the workflow between your team and theirs?

Everything progressed exactly as planned. Communication was easy through email and scheduled video conference calls. The team was always responsive to our questions and requirements.

What did you find most impressive about this company?

They looked at our project as if it was their own business. We were never in the dark and always felt like they had time to do a complete and professional job.

Are there any areas for improvement?

Overall I was very happy and impressed with the work we had done.

BACKGROUND

Please describe your company and your position there.

I'm the director of Yellow Hat. We provide rehearsal space for bands, and are planning to take our service nationwide.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Our Own Brand?

We hired them to develop our branding and identity.

What were your goals for this project?

We wanted a design that reflected our brand and aligned with our business model. 

SOLUTION

How did you select this vendor?

We called them and explained our project. They were a small company that could focus on our project. Their ideas, enthusiasm, and approach aligned with our goals.

Describe the project in detail.

They created our name, logos, website, content, font, and social tags. First, we discussed the project and exchanged ideas about our vision through email. Then we had a one-on-one meeting with their team to talk about our ideas. Over several months, we exchanged ideas until they put together a full brand package.

What was the team composition?

We dealt with a single point of contact who delegated work to her team. She understood our ideas and handled communication between ourselves and the designers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Three months ago, we didn't even have a name for our business. Now every aspect of our branding is complete. 

How effective was the workflow between your team and theirs?

It was seamless. They talked to us in a way we could understand, speaking on our level without getting bogged down in the semantics. Our point of contact verbalized our ideas to her team, so they always had ideas available for review.

What did you find most impressive about this company?

They were friendly, enthusiastic, engaging, and great listeners. After our first meeting, I was excited to keep working on our project. Their team shared our enthusiasm.

Are there any areas for improvement?

I don't know how design works, but they only gave us five ideas. It would be better to have more to choose from, but that might be the norm.

BACKGROUND

Please describe your company and your position there.

I am a co-founder of Smarter Click, a marketing company that specializes in conversion optimization. We help e-commerce websites better guide their traffic throughout their website journey. We're based in London with an office in Madrid.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Our Own Brand?

We hired Our Own Brand to help cement our brand identity and take charge of our social media marketing along with our PR. Having had fast growth since our inception, it became time to focus on our identity as a company and present it to the market.

What were your goals for this project?

Our goals included a website refresh to properly outline where we stand in 2019 along with updated marketing materials to match. We also put in a strategy for our social media and content marketing to ensure we're presenting relevant information to our clients and the market we work within.

SOLUTION

How did you select this vendor?

We selected them after speaking with a number of London-based agencies, looking at their cost and ability to grasp our ideas. Our Own Brand showed a great understanding of what we wanted to achieve and mapped out a good marketing strategy to follow throughout 2019, all while staying within budget.

Describe the scope of their work in detail.

After Our Own Brand accepted the role as our PR and marketing company, we had a brand identify and social media strategy session. This helped everyone align our common goals from a marketing standpoint. Being able to set the scene and create a tone would be key when presenting ourselves publicly. 

Once we completed the marketing framework, we began developing the social media strategy, including regular posting and blog articles, to further engage with our clients and audiences. They continue to guide us through our marketing strategy and manage our social media.

What was the team composition?

I have principally worked with the agency on a daily basis to help deliver our marketing strategy’s goals.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We've seen a huge uplift in every aspect of what we were trying to achieve. Our almost non-existent social media efforts are now growing in terms of engagement and following.

How effective was the workflow between your team and theirs?

It has been easy to communicate the strategy on a regular basis using Slack and Trello. We’re able to make frequent changes to optimize the campaigns.

What did you find most impressive about this company?

It's been fantastic having a top-agency experience that’s both within budget and has a more personal feel. The team is always responsive and open to our way of projecting ourselves while providing guidance.

Are there any areas for improvement?

No, not that I can see. So far, it’s been good!

BACKGROUND

Please describe your company and your position there.

I am the tech lead at a FinTech startup based out of San Francisco and London. We provide credit lines to app developers and digital publishers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Our Own Brand?

We hired Our Own Brand to help us refresh our branding and create a new digital marketing strategy. Additionally, we tasked them with some accompanying frontend design and development work.

What were your goals for this project?

We wanted to update our messaging to reflect changes in product focus and positioning. Our project focused on creating a new marketing strategy to build brand awareness and to drive engagement and inbound leads.

SOLUTION

How did you select this vendor?

We’d been impressed with Our Own Brand's quality of work in our previous engagement. We chose them for this project on the basis of our past project together. 

Describe the scope of their work in detail.

We held several meetings to discuss our goals and focus for the branding and strategy. Our Own Brand helped us put together a new digital marketing plan. The strategy we assembled included ongoing social media and content strategies. They refreshed our messaging and branding, and also re-designed our website.

What was the team composition?

We worked with Sarah (Founder, Our Own Brand) and Rich (Co-Founder, Our Own Brand).

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RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Since working with Our Own Brand, we’ve seen an increase in website traffic and engagement. They’ve also helped us generate a notable uptick in conversions. The strategies we’ve put in place have proven highly effective and were very easy for our small team to implement.

How effective was the workflow between your team and theirs?

Our Own Brand has been really easy to collaborate with. Their communication style is excellent. When we weren't meeting in person, they contacted us via Slack, email, and phone calls. We use Trello to manage and schedule tasks.

What did you find most impressive about this company?

A pleasure to work with, Our Own Brand brings a wealth of knowledge and enthusiasm with them. They took the time to truly understand our business and the market before helping us move forward.

Are there any areas for improvement?

No.

BACKGROUND

Please describe your company and position.

I am the Marketing Supervisor of a food & beverage company 

Describe what your company does in a single sentence.

FMCG

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Our Own Brand to accomplish?

• To raise brand awareness in the country by having a great social media presence

SOLUTION

How did you find Our Own Brand?

Online Search

Why did you select Our Own Brand over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Great portfolio

How many teammates from Our Own Brand were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Social Media marketing for 4 platforms: facebook, instagram, pinterest, and tiktok. Content:

- 1x reel
- 3x static post
- 2x tiktok videos
- 2x stories
- 2x Pinterest posts
- UGC/tagged stories reshare

Community management 

UGC management

Boosting management

Reporting

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

an increase/growth in terms of followers, reach, and engagement. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they deliver the items (content plan and report) always on time. OOB also always respond what you need and what you ask with a complete information.

What was your primary form of communication with Our Own Brand?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They give us creative content that appeals to our target audience. We can see that our brand has improved significantly because there are many trendjacking content that reaches more audience. The photoshoot and videoshoot quality are great as well.

Are there any areas for improvement or something Our Own Brand could have done differently?

Overall, it's all good. however maybe we can follow the brand guideline for some of the content especially regarding the logo/packshot placement

BACKGROUND

Please describe your company and position.

 I am the Managing Director of an ecommerce company 

Describe what your company does in a single sentence.

Online sales of home goods

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Our Own Brand to accomplish?

• Website Redesign and Redevelopment

SOLUTION

How did you find Our Own Brand?

Referral

Why did you select Our Own Brand over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Our Own Brand were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with Our Own Brand to redesign and develop our online furniture store, and we’re very happy with the results. They gave our website a modern, user-friendly look and made shopping easier with better navigation and a smooth checkout process. The site works fast and well on all devices and is optimized for search engines. They also integrated payment and shipping options and provided great ongoing support after launch. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After working with Our Own Brand, we saw great improvements in our online store’s performance. Website speed improved significantly, leading to a better shopping experience. Our conversion rate increased, and customers found it easier to navigate and complete purchases. The site now works flawlessly on mobile and is better optimized for search engines, bringing in more organic traffic. The integration of payment and shipping options also made checkout smoother, reducing cart abandonment. Overall, the project was a great success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Our Own Brand team managed the project very well, keeping everything organized and on schedule. They delivered each part on time and always kept us updated. Whenever we had questions or needed changes, they responded quickly and professionally. A special thanks to Richard and Sarah, who were fantastic to work with! They really listened to our needs and made sure everything was done just right. Their dedication and attention to detail made the whole process smooth and stress-free.

What was your primary form of communication with Our Own Brand?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Our Own Brand was their expertise and creativity. They didn’t just follow instructions—they brought great ideas that improved our online store beyond our expectations. Their transparent approach made the whole process easy to follow, and their communication was clear and professional at every step. They truly value their clients, taking the time to understand our needs and offer the best solutions. Their knowledge, dedication, and attention to detail set them apart.

Are there any areas for improvement or something Our Own Brand could have done differently?

We’re very happy with the collaboration and the results. Everything was delivered as promised, and the process was smooth. No complaints!

BACKGROUND

Please describe your company and position.

I am the Director of Philip Kassanis Studio

Describe what your company does in a single sentence.

Architectural, urban design, and masterplanning services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Our Own Brand to accomplish?

• Re-brand my company
• Re-design website

SOLUTION

How did you find Our Own Brand?

OurOwn Brand was as client of mine as an architect

Why did you select Our Own Brand over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Our Own Brand were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Reformulate my brand offer to reconcile some seemingly disparate parts of my offer. The deliverable was a concept for acheiving this.

Then to completely overhaul my webhosting and design to simplify and bring down the cost. The deliverable was setting up the new design and webhosting package

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Superior brand identity to previous
• Faster and simpler web site
• More cost effective hosting

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• face to face meeting with team
• regular updates with incremental steps forward in a perfectly logical sequence
• timely response to my requirement
• responsive to my emerging reviews of the incremental steps

What was your primary form of communication with Our Own Brand?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• The breadth and quality of service from strategy, design, and technical competence were impressive.
• engaging, friendly & personable

Are there any areas for improvement or something Our Own Brand could have done differently?

Can't think of any