What was the scope of their involvement?
While it depends on the project, we usually ideate a strategy together. They’re not necessarily familiar with the Audio/Video (AV) market, so the initial stages are typically collaborative. Other times, we’d begin with a clear briefing and co-develop the strategy.
While we began with much more traditional forms of marketing—like email and print communications—their service offering has recently expanded to include digital content. They’ve also managed the entirety of our social media. Our website is becoming outdated, so we’re looking to revamp that next year with them.
What is the team composition?
We have a dedicated, full-time account manager, who serves as a complete extension of our own team. We also have a social media manager assigned to us. Out total interface is with about 2–3 people, and they delegate the tasks accordingly to their huge pool of designers.
How did you come to work with Osom Studios?
My colleague, who’s from Poland, was looking for Polish agencies. They provide a very competitive rate for creative services, despite the great quality of their work. It didn’t make sense to look for a Dutch agency (our branch is based in the Netherlands) since we’d be communicating in English, anyway.
How much have you invested with them?
We spend around $20,000 a month with them, although this rate fluctuates depending on the project. We also pay them for Google Ads and other supplementary services.
What is the status of this engagement?
We began working together sometime in 2014, and have a strong ongoing relationship.