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We support your brand in the online world.

We offer comprehensive services to shape the online image of your company. If you need Wordpress/WooCommerce developers, we are the best choice.

We also develop brand strategies and marketing concepts, design websites and mobile applications, produce videos, and implement advertising campaigns - everything to make your brand more recognizable on the web and to increase your profits.

We have proven track record of executing difficult projects with successful outcomes. 

Our agency was awarded with 4 Honorable Mentions from Awwwards.com, multiple recognitions from CSSDesignAwards.com and Brazowy Spinacz for Eurobank CSR campaign.

 
$5,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2011
Show all +
Łódź, Poland
headquarters
other locations
  • Mokotowska 1
    Warsaw 00-640
    Poland

Portfolio

Key clients: 

Vivitek eurobank IKEA Kodak Alaris De Heus BergHOFF Delta Electronics Agora Royal Carrabean

Eq system new website  Image

Eq system new website

Jim Fundation Image

Jim Fundation

We wanted the site design for the Jim Foundation to be extremely simple and legible. We knew it would be used by people who are not that familiar with web environment and every, even slightest difficulty, could be a great obstacle they might not be able to cope with.

Coopers beer  Image

Coopers beer

Netwise new website Image

Netwise new website

The goal was to create cheeky, but strong brand image that stands out among the competition in the industry.

Venta Image

Venta

OSOM STUDIO worked with Venta to develop and design a new website. The goal of the project was to create a website that portrays relevant product information and features an ecommerce store. The result was a website that clearly communicates the mission of Venta and makes it easy for customers to make purchases online. 

Smart Schedules Image

Smart Schedules

Reviews

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Marketing Services for Projector Manufacturer

“The quality of their work has been perfect.”

Quality: 
4.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Aug. 2015 - Ongoing
Project summary: 

In light of an expanding product portfolio, Osom Studios provided a range of new marketing strategies and materials for a projector manufacturer. Their remote team used Basecamp for project management.  

The Reviewer
 
51-200 Employees
 
Amsterdam, Netherlands
Marketing Manager, Projector Manufacturer
 
Verified
The Review
Feedback summary: 

Osom Studios have become an invaluable partner that provides top-notch marketing materials. Working within strict budgets and requirements, they’re able to optimize the available resources to produce great work. Their unfaltering enthusiasm and dedication have rendered them a reliable partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing communications manager for one division of a large manufacturing group based out of Taiwan. My sector basically provides a range of projectors: from small to large, for any size room, and for any application.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Osom Studios?

Over the past years, we’ve started to augment our product portfolio. With new products, we’ve had to go beyond our comfort zone in different marketing campaigns.

We initially hired them to implement videos, brochures, and applications for a tiny new mobile projector. This was a consumer product, so we needed to muster more marketing power than what we typically do for our B2B products. That was one of the first projects they helped us with. They've now been our go-to marketing partner for the launches of different products.

SOLUTION

What was the scope of their involvement?

While it depends on the project, we usually ideate a strategy together. They’re not necessarily familiar with the Audio/Video (AV) market, so the initial stages are typically collaborative. Other times, we’d begin with a clear briefing and co-develop the strategy.

While we began with much more traditional forms of marketing—like email and print communications—their service offering has recently expanded to include digital content. They’ve also managed the entirety of our social media. Our website is becoming outdated, so we’re looking to revamp that next year with them.  

What is the team composition?

We have a dedicated, full-time account manager, who serves as a complete extension of our own team. We also have a social media manager assigned to us. Out total interface is with about 2­–3 people, and they delegate the tasks accordingly to their huge pool of designers.

How did you come to work with Osom Studios?

My colleague, who’s from Poland, was looking for Polish agencies. They provide a very competitive rate for creative services, despite the great quality of their work. It didn’t make sense to look for a Dutch agency (our branch is based in the Netherlands) since we’d be communicating in English, anyway.

How much have you invested with them?

We spend around $20,000 a month with them, although this rate fluctuates depending on the project. We also pay them for Google Ads and other supplementary services.

What is the status of this engagement?

We began working together sometime in 2014, and have a strong ongoing relationship.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The quality of their work has been perfect. We’d be completely lost without them; it’d be utter chaos. They’ve provided great materials and product introductions, and have excelled at maintaining our social channels. They’ve also been absolutely easy to work with.

Although we give them small budgets to work with—and not much creative freedom—they’ve been able to develop attractive and effective marketing tools. They’ve made sure to optimize available resources to pump out the best products.

How did Osom Studios perform from a project management standpoint?

We used Basecamp as our collaborative project management tool, and it’s worked great for us. It allows us to track project progress in a really transparent way. They’re communicative, and chase us down to make sure we’re on track. Any roadblocks are always due to our own delays, which they work to remediate. We’re really thankful for their proactivity.

What did you find most impressive about them?

We’ve worked with them for 4­­­–5 years now, and they’ve continued to be extremely dedicated. They continue to add fresh new faces to their team while maintaining continuity and the same level of enthusiasm. While it’s normal to wear out an agency after working with them for a couple of years, it still feels like we just started with them.

Are there any areas they could improve?

No, I can’t think of anything on their side. Most of the room for improvement lies with us and not their initiative.

Do you have any advice for potential customers?

I highly recommend them. On the other hand, I’d love to keep them a secret, because they do excellent work and I know that they’re growing rapidly.  

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development for Legal Services Firm

"They are creative, modern, and have very good ideas for advertising."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. - Mar. 2019
Project summary: 

OSOM STUDIO developed a website for a law firm. Their team chose photos and edited text to best present the legal services of the team to potential clients.

The Reviewer
 
1-10 Employees
 
Łódź, Poland
Adam Świecki
 
Verified
The Review
Feedback summary: 

The new website effectively promotes the law firm and has received positive feedback from clients. OSOM STUDIO manages projects effectively to facilitate a successful collaboration. Their team is cooperative and innovative.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Owner

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OSOM STUDIO?

Creating a website

What were your goals for this project?

The goal was to present legal services in a clear and simple way

SOLUTION

How did you select this vendor?

OSOM was recommended to me as a very good specialist

Describe the project and the services they provided in detail.

OSOM's task was to create the entire website. they chose the best photos and helped us edit the texts in choosing the right ones

What was the team composition?

I don't remember all the team members, Michał Durys and Maciej Nowak were definitely in it

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

This project has been very well-reviewed by clients. The website promotes the law firm very well

How was project management arranged and how effective was it?

Management was very well organized. Michał Dyrus and Maciej Nowak were mainly involved in the project, I had very good contact with them. they were very helpful

What did you find most impressive about this company?

Good cooperation with them is the most impressive at OSOM. They are creative, modern, and have very good ideas for advertising

Are there any areas for improvement?

In my opinion, nothing needs to be improved in cooperation with OSOM

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Event Marketing & Planning for Electronics Manufacturing Co

“We recommend them to our partners and customers; we’ve had a very good experience with them.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. - June 2019
Project summary: 

OSOM STUDIO organized a 100-person event to showcase an electronics product. They oversaw logistics, collateral design, and social media marketing. They’d previously engaged on smaller marketing projects.

The Reviewer
 
10,000+ Employees
 
Poland
Robert Siroic
Sales Engineer, Delta Electronics
 
Verified
The Review
Feedback summary: 

The event garnered positive feedback; partners and internal stakeholders were all-around pleased, while management reported that it was professional and well-planned. OSOM STUDIO adhered to deadlines and delivered high-quality, cost-effective work.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a sales engineer at Delta Electronics, an electronics manufacturing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OSOM STUDIO?

We needed a company to arrange an event for us.

SOLUTION

What was the scope of their involvement?

OSOM STUDIO has supported us on many small marketing projects. Most recently, they organized an event where my company presented a mission-critical infrastructure product. We brought in individuals from influential companies to discuss IoT and the future of the mission-critical power supply era.

OSOM STUDIO did everything for the event, from designing the brochure’s layout to finding a venue that would support 100 guests. They also provided the projectors and video solutions, created marketing collateral, translated documents, and did social media marketing (SMM).

What is the team composition?

We had contact with three people.

How did you come to work with OSOM STUDIO?

They previously worked for another department within our company.

How much have you invested with them?

My company spent €30,000 (approximately $33,200 USD).

What is the status of this engagement?

The large event project spanned March–June 2019, and we’d worked with them before that on smaller projects.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Management was very happy with the event; they said it was well-arranged and that all details were professional. Our partners that participated in the event were also happy that everything was perfect.

How did OSOM STUDIO perform from a project management standpoint?

OSOM STUDIO delivered everything on time.

What did you find most impressive about them?

They were great.

Are there any areas they could improve?

No, the last engagement with them was very good. They do really nice work.

Do you have any advice for potential customers?

We recommend them to our partners and customers; we’ve had a very good experience with them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    It was cost-efficient.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

New Website for Recruitment Company

“From the beginning of our partnership, we communicated very well and I really enjoyed working with them.”

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
May - July 2019
Project summary: 

OSOM STUDIO used WordPress to design and develop a website from scratch for a recruitment company. While focusing on UI, they created a modern website that could appeal to a broad audience.

The Reviewer
 
11 - 50 Employees
 
Lodz, Poland
Mateusz Smoczynsk
Co-Founder, Team Up IT Recruitment
 
Verified
The Review
Feedback summary: 

The new site has received positive feedback and all of the project’s goals were met. Other than few small details, OSOM STUDIO delivered a great product at a reasonable cost. Their team members were interested in the project, easy to collaborate with, and kind, leading to a continued partnership.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of a recruitment company called Team Up IT Recruitment.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OSOM STUDIO?

We had recently rebranded and needed to develop a clean, modern website that would demonstrate our values well. While a lot of information needed to be available on the site, it was important that the site appeals to new clients, HR executives in large corporations, potential candidates for positions we’re trying to fill, and our employees. We hired OSOM STUDIO not only to develop our website, but to become our marketing partner.

SOLUTION

What was the scope of their involvement?

Their team used WordPress to designed and developed the website entirely from scratch, focusing on creating a simple UI that would attract both potential clients and new candidates.

What is the team composition?

I worked directly with the project manager and lead designer throughout the project. I also really appreciated that OSOM STUDIO’s owners were really engaged at the beginning of the project to ensure they understood our goals for the project.

How did you come to work with OSOM STUDIO?

I originally planned on using another company that had designed our logo and brand book, but they were expensive. Meanwhile, OSOM STUDIO offered a stellar portfolio at a better price, so we didn’t have to sacrifice quality. I also appreciated that they to listened to what we wanted to achieve and were genuinely interested in our company’s goals.

How much have you invested with them?

We’ve spent $5,000 on this project.

What is the status of this engagement?

We worked together from May– July 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Since the site went live, we’ve received a lot of positive feedback. We were able to achieve all of our goals, so I am very satisfied with their work. We are now planning to hire OSOM STUDIO to meet our marketing needs, create graphics, and design printed materials.

How did OSOM STUDIO perform from a project management standpoint?

From the beginning of our partnership, we communicated very well and I really enjoyed working with them. We spent several workshops discussing what we wanted to achieve, and they listened and incorporated our input while brainstorming ideas.

While we visited their office and had a few face-to-face meetings, I received daily updates through Basecamp and always knew which tasks they were working on. This also really helped me know what they expected from me.

What did you find most impressive about them?

Unlike other agencies, they were genuinely interested in our company.

Are there any areas they could improve?

They could have paid more attention to text formatting.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    Towards the end of the project, we miscommunicated on the final deadline. I thought they weren’t urgent enough, but they delivered just in time.
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
    Their graphics were top-notch, but they sometimes made formatting errors that could have influenced perception.
  • 5.0 NPS
    Willing to refer

Frontend Dev for Food Processing E-Store

"They demonstrated extensive experience and an accurate understanding of us, our business, and our problems." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Aug. 2018 - Jan. 2019
Project summary: 

OSOM STUDIO designed and programmed a new frontend for an e-commerce platform.

The Reviewer
 
51-200 Employees
 
Lodz, Poland
Marek Sybilak
E-Commerce Manager, BROWIN
 
Verified
The Review
Feedback summary: 

Delivering an easy to use and organized interface, OSOM STUDIO was critical to growing sales. Their original insights and professional management were particularly noteworthy. Customers can expect an engaged partner with a keen eye for identifying business needs.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the e-commerce manager at BROWIN. We’re a home food processing products manufacturer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OSOM STUDIO?

We needed to completely redesign our e-commerce platform via proprietary frontend coding.

What were your goals for this project?

Users were confused with the many verticals and brands we sold on the platform, so we wanted to create a better experience and grow sales.

SOLUTION

How did you select this vendor?

After discussing approaches with different companies, we decided OSOM’s was the most interesting. Cost was a crucial factor too, as was the quality of their previous work.

Describe the project and the services they provided in detail.

OSOM designed the entire frontend while working closely with our team. This ensured we were kept up to date and understood the reasoning behind their choices. When the design was ready, they implemented it into our system.

What was the team composition?

We worked with a project manager, a dedicated designer, and a dedicated frontend developer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We’ve seen an increase in sales since launching the new design.

How was project management arranged and how effective was it?

It was very efficient. We used OSOM’s project management tool and felt engaged throughout the cooperation. OSOM contributed an interesting perspective and fresh ideas to the project.

What did you find most impressive about this company?

They demonstrated extensive experience and an accurate understanding of us, our business, and our problems. Then, they delivered a solution that solved those problems. Not many vendors can do that.

Are there any areas for improvement?

No, not that I saw.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website Development for Information Capture Agency

"We're excited about their knowledge and friendliness."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2018 - Ongoing
Project summary: 

OSOM STUDIO has developed a general product website intended to generate leads, specifically in Poland. They have also created content and strategies. 

The Reviewer
 
51-200 Employees
 
Stuttgart, Germany
Bettina Eberhard
Marketing Manager, Kodak Alaris Germany GmbH
 
Verified
The Review
Feedback summary: 

The new website increases visits, improves lead quality, and routinely lands large contracts. Through seamless collaboration and an efficient workflow, OSOM STUDIO delivers results quickly. Their creative ideas bring projects to life. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Kodak Alaris Germany GmbH is a leading provider of information capture solutions. We help the world simplify information with smart, connected solutions powered by decades of image science innovation. Our award-winning scanners, software, and services are available worldwide through our network of channel partners. I lead marketing in Central and Eastern Europe. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OSOM STUDIO?

The government sector is an important market to us. Since we don't have a general product website in Polish, we decided to develop the content ourselves. Our website needed to describe the challenges faced by the Polish government while presenting our solutions. 

What were your goals for this project?

We wanted to drastically increase awareness of our solutions, especially in the Polish government, and generate leads in Poland. Lead generation was one of our key concerns. 

SOLUTION

How did you select this vendor?

They came highly recommended by another German agency.

Describe the scope of their work in detail.

After selecting OSOM STUDIO, we held a series of telephone calls and web meetings. Our sales representative met them in Poland to describe our market and needs. They understood our challenges quickly and helped us develop the right content and tactics. Their services are ongoing.

What was the team composition?

They provided project managers to work alongside our German marketing team and our Polish sales team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We've consistently increased traffic to the website while improving the quality of our visitors. We get one or two leads each week, and their quality is constantly improving. We regularly acquire leads for projects from $100 to $10,000 and higher.

How effective was the workflow between your team and theirs?

The workflow between team members has always been effective. With good collaboration tools and team spirit, we reach our goals quickly and accurately.

What did you find most impressive about this company?

We're excited about their knowledge and friendliness. They understand our concerns quickly and come up with new, interesting ideas and solutions. The speed with which they implement their work is also exciting.

Are there any areas for improvement?

We can't find any areas for improvement.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development for Telecom Provider

"They always met the deadlines we set."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July-Aug. 2016
Project summary: 

OSOM Studio was hired to develop a website.

The Reviewer
 
Norway
CEO, Telecom Provider
 
Verified
The Review
Feedback summary: 

The client has heard back from their customers that they are happy with the new website. They appreciated how good the communication was and how the agency kept them updated on the status of the project.

The client submitted this review online.

BACKGROUND

Introduce your business and what you do there.

I am the CEO and owner of a telecom provider that services over 30,000 businesses in the Netherlands.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OSOM Studio?

We were looking for a vendor who could build a new website and app for us.

SOLUTION

What was the scope of their involvement?

They built a responsive website that presented our company and its services. We created the visual part and OSOM STUDIO served as our development team. They built and designed our website in Java. It was pure HTML, CSS, and Bootstrap.

How did you come to work with OSOM Studio?

They were recommended by a business relation of mine.

How much have you invested with OSOM Studio?

We spent between $10,000 and $50,000 on their services.

What is the status of this engagement?

It is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

This is hard to say, but our customers are happy with the website we provided them.

How did OSOM Studio perform from a project management standpoint?

The reporting and communication are good. We were always updated about how the work was moving along and what was expected from us to keep it going. They always met the deadlines we set.

What did you find most impressive about OSOM Studio?

They keep you up to date and they work fast. They have excellent communication skills that go hand in hand with technical knowledge.

Are there any areas OSOM Studio could improve?

None.

5.0
Overall Score For our next project, we will go to them 100%.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Every deadline was met.
  • 5.0 Cost
    Value / within estimates
    They provide good value for the money.
  • 5.0 Quality
    Service & deliverables
    There were only minor improvements needed and they were done fast!
  • 5.0 NPS
    Willing to refer
    I can recommend their work; it is high quality and they provide great support.

Application Development for IT Company

"OSOM Studio was great with communication."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Less than $10,000
Project summary: 

OSOM Studio collaborated with an in-house team to develop an iOS and Android GPS app for bicycles in just over a month. The team has completed the second version of the app, which has an impending release.

The Reviewer
 
1-10 Employees
 
Czechoslovakia
Michal Vaclavovic
Founder, Wimb Agency
 
Verified
The Review
Feedback summary: 

OSOM Studio had a clear understanding of the project and translated the intent into a quality product. The team has good project management and a quick turnaround time. They communicated well, was customer-oriented, and delivered results within scope and budget.

The client submitted this review online.

BACKGROUND

Please describe your organization.

My company’s name is Wimb. It develops GPS trackers for bicycles. It’s installed inside the frame of a bike, so we can retrieve the bike when stolen.

What is your position?

I am the Owner and Director at Wimb.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with OSOM Studio?

I asked them to develop applications for both iOS and Android. We will build on different platforms in the future, but not now since most consumers in Europe and the US use Apple users.

SOLUTION

Please describe the scope of their involvement in greater detail.

I have one in-house developer who made the basic GPS tracker. OSOM Studio was asked to speak with this developer to take what he had created and make it work with the application OSOM Studio was making.

How did you come to work with OSOM Studio?

My developer is from the same city in Poland as OSOM Studio. They knew each other previously.

Could you provide a sense of the size of this initiative in financial terms?

The project was about $3,500. We were happy because development took more than a month and was still within our budget.

What is the status of this engagement?

We have finished our first version, which is available right now. We just recently finished the second version, which was just put on the App Store, with a planned release tomorrow for Android. We will continue to work with OSOM Studio for future updates.

RESULTS & FEEDBACK

How did OSOM Studio perform from a project management standpoint?

OSOM Studio performed well in project management. They were good at taking what I communicated that I needed and turning it into a quality product. Their turnaround time was great as well.

Is there anything OSOM Studio could have improved or done differently?

I can’t think of anything. I have worked with a number of providers who were able to deliver what I was hoping for. OSOM Studio was great with communication, which helped make sure that what I wanted was what I got.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    I got everything I wanted in time. I never had a problem with them.
  • 5.0 NPS
    Willing to refer

iOS Development for Tech Startup

"They’ve been able to execute everything we’ve wanted them to execute. They’re good at understanding the product."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
4.5
The Project
 
Confidential
 
May 2014 - Ongoing
Project summary: 

appreal.net helped develop the front end of an iOS messaging and social app. The team worked predominantly on UI/UX. 

The Reviewer
 
1-10 Employees
 
San Francisco Bay Area
CEO, Content Driven Messaging Startup
 
Verified
The Review
Feedback summary: 

Each developer has a specialized talent and ensures team members are assigned projects that they will excel at. appreal.net is invested in the projects they take on and encouraged feedback. The only problems encountered is that there is more vacation in Poland.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your organization.

My company is primarily centered in the message space specifically for mobile on iOS. We do what’s called content-driven messaging, the idea that you don’t have to cold message people similarly to how you do on Facebook or Instagram or any messaging application where the conversations starts by you having to message the person. 

We flip that cold message concept around and, say based on this content that you’re sharing on this network, or these photos, videos, and so on, people when they comment on the stuff, and it turns into a private messaging string. So, it feels like a texting string, but it’s really based on network. 

What is your role and responsibilities?

I’m CEO. I also decide features and design for the core product.

OPPORTUNITY / CHALLENGE

What was your goal for working with appreal.net?

We had a few options when we were starting out. Our core team has a lot of the technical background. It became clear that we needed to focus on design UX/UI [user experience/user interface] and really decide what the product was going to be and then iterate on that as quickly as possible.

It really made sense for my role to shift away from doing development and become a product manager. We were looking for firms that could grow with us and iterate the product as quickly as possible until we got something that people would want and need. 

SOLUTION

Please describe the scope of their work.

We did a lot of the work because we’re a technical team. We outsourced the front end.

What was your process for selecting appreal.net with which to work?

We started out looking in India because of the price point. Unfortunately, the quality wasn’t there with the firms that we were testing. So we moved to Eastern European countries and Poland seemed to have the best English speakers.

We came across Appreal. We contacted 10 different firms and they were in the price point that made sense for us. We started a small project, which went pretty well. We knew they were motivated to make exactly what we wanted happen. 

Appreal isn’t willing to cut corners and it was still a relatively fair pricing model for us. We chose to go with them. We found them through an Internet search.

Can you give a sense of the size of the initiative in dollar terms or a personnel work-hour figure?

The project is larger than most projects. It was 1.200 hours, but I cannot give the dollar amount.

When was the work completed?

We just launched a couple of months ago. It’s ongoing work. We’re focusing on stabilizing the product now instead of trying to add updates. We’ve been working together for one year.

RESULTS & FEEDBACK

Are you satisfied with their performance?

I thought their work was pretty good. We did work with two developers there. Each of them had their own core competencies. One was an extremely proficient UI [user interface] developer. The other was more technical – better with the core of the code. 

I think they have a lot of talent that’s specialized. I also think they know how to manage and group together to get projects done so that everybody that works on a particular project is really able to work on what they’re extremely good at completing.

We’ve had a really positive experience with them. They’ve been able to execute everything we’ve wanted them to execute. They’re good at understanding the product. 

Is there anything unique or special about appreal.net that really makes them stand out compared to other business partners?

They’re really invested in the product. You don’t get that feeling from most offshore teams. We feel like they cared about this project. They were really willing to work with us and make product suggestions and improvements. 

What advice would you give to future clients of theirs?

I would probably say the more you know what you want before you start the project – the more clearly you can communicate that, the better. They’ll take that and run with it. A lot of people when they’re outsourcing come in with just an idea. You’re setting yourself up for failure if you do that without thinking through what you want. 

We were able to get up and go quickly because we knew what we wanted. Another thing would be to start with smaller implementations. Don’t try to set expectations to build the whole project in three months. We split up the project in four parts. We added features and screens and maintained what we want the core of the product to do. 

Looking back on the work so far, is there any area that you think they could improve upon or that you might do differently?

The only frustrating part we had with them is probably true of every firm in Poland and that’s vacation. They have a lot of vacation.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    There were a couple of roadblocks and that may have been because we were iterating. There are a lot of challenges that go along with outsourcing and working remotely.
  • 5.0 Cost
    Value / within estimates
    I think they’re great value for your money. Appreal far exceeds what customers expect.
  • 5.0 Quality
    Service & deliverables
    I think they’re highly competent in terms of who’s working there and what they do. I can only compare them to a firm in India and one other firm.
  • 4.5 NPS
    Willing to refer
    Just because I don’t know what the needs of that colleague would be. I think these guys are great for some companies and, for other companies, there might be better fits. For us, it was perfect.

Web Design, Dev & Branding for Real Estate Development Firm

"They have a very creative team that is always ready to help with fresh, new ideas."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2017 - Ongoing
Project summary: 

OSOM STUDIO designed a website and branding materials for a real estate development firm. 

The Reviewer
 
11-50 Employees
 
Poland
Head of Marketing, Real Estate Development Group
 
Verified
The Review
Feedback summary: 

The client has received positive feedback regarding the design and aesthetic elements of the site, which have contributed to an increase in social media engagement. OSOM STUDIO's quick responses and innovative approach have made for a fruitful partnership.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Head of Marketing

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OSOM STUDIO?

OSOM STUDIO was hired to create a great website as well as graphic materials for the Sales Dept.

What were your goals for this project?

We wanted to create good, consintet and unique materials for the Sales Dept.

SOLUTION

How did you select this vendor?

We have worked along with OSOM for a while now and we are very pleased with the results and job they are doing. We did not consider anyone else

Describe the scope of their work in detail.

The proccess began with brainstorming meetings. OSOM listened to our needs and ideas and managed to create a product we have expected

What was the team composition?

In this project 10 people were and still are involved (PM, CEO, graphic designers, Web Develepers)

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

By adding a 'Honour Awards' link to our website we have received many possitive social media interactions and feedbacks on the logo and general image.

How effective was the workflow between your team and theirs?

We use Basecamp 2 for communicating. Project Manager always responded very quickly to our questions or suggestions

What did you find most impressive about this company?

They have a very creative team that is always ready to help with fresh, new ideas.

Are there any areas for improvement?

If there is one thing they could have done differently is the billing system...it could be more adjusted to the real needs and time

5.0
Overall Score I am working along with OSOM Studio for a long now and I am not willing to change that
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
Verification

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Verification Level
Bronze
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
Poland
ID
PL7252066858
Date of Formation
Oct 4, 2013
Client Reviews
VERIFIED CLIENT REVIEWS
OVERALL REVIEW RATING
4.9
Source
Clutch
LAST UPDATED