Novatore Solutions

BACKGROUND

Please describe your company and your position there.

I am the CEO of Dawa Asaan a health tech platform in Pakistan.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Novatore Solutions, and what were your goals?

To develop mobile applications, enternal CRM portals, detailed analytics modules. AI integration of our machinery to internal software. Complete internal maintaince systems for a retail dispensing pharmacy.

SOLUTION

How did you select this vendor and what were the deciding factors?

Novotore solutions has a great reputation of providing 5 star tech and support expertise, always prompt interms of service and truly great value for the money they charge.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Starting with initial introductory meetings, the team at novotor had our project well thought off and broken up into a time line and goals. A very hands on and detailed approach which made the process very efficient.

How many resources from the vendor's team worked with you, and what were their positions?

4 resources were designated to us, including a project supervisors 3 developers and an experienced graphic designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Very satisfied and happy with our product, launched both our applications, ecom website and internal portals well in time.

Describe their project management style, including communication tools and timeliness.

Very easy to communicate all documentation, guidelines and implementation up untill development was live through the cloud making it very simple for everything to sit into place.

What did you find most impressive or unique about this company?

Their customer service and willingness to go the extra mile for their client's satisfaction were very impressive.

Are there any areas for improvement or something they could have done differently?

Provide ecom day to day management

BACKGROUND

Please describe your company and your position there.

Dawa Asaan is a health tech platform in Pakistan My name is Hamza Sheikh CEO Dawa Asaan

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Novatore Solutions, and what were your goals?

Website development, Android and ios app deeopment, back end CRM development. Tech retainership

SOLUTION

How did you select this vendor and what were the deciding factors?

Found them online, deciding factor was their portfolio and experienced team.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Various calls and meetings were kept with the team. A scope of work time schedule and KPIs were set. Thebinitial step was to develop and launch an ecommerce health tech website, after which the applications having customized dashboards, medicine reminder and monthly tracking integration, Dr bookings and a Dr CRM portal.

How many people from the vendor's team worked with you, and what were their positions?

4 people were designated to us 1 community manager, senior developer and 2 developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our applications currently have over 5000 users in less than 6 months. Deliverables were always on time with sufficient QA's and checks made by Novatore prior to the time.

Describe their project management style, including communication tools and timeliness.

Slack was very often used, management had a clear hierarchy and were focused on providing a very customized service.

What did you find most impressive or unique about this company?

The depth of research they did on my project, they would always have suggestions and improvements to add to my plans.

Are there any areas for improvement or something they could have done differently?

Open more offices

BACKGROUND

Please describe your company and your position there.

I am the president of a marketing agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Novatore Solutions Pvt. Ltd.?

I needed an app created for Android and iOS.

What were your goals for this project?

The app needed to provide scheduling and event notifications for attendees at a convention. Plus, it needed to be engaging and easy to use.

SOLUTION

How did you select this vendor?

I had worked previously with Novatore and had a positive experience.

Can you go into detail about the services they provided and the scope of the project?

We presented the requirements for the app, and they provided a spec sheet, the entire user map, and wireframes for the project.

What was the team composition?

Our team was aligned with their development team.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

During the event, users were heavily engaged with the app, which fully satisfied our client. 

How was project management arranged and how effective was it?

We gave them feedback during their development process. Our communication with Novatore was consistent. Overall, they were very organized. 

What did you find most impressive about this company?

Novatore were very communicative and attentive to our needs. It was obvious they were invested in the success of our project and in building a long-term partnership.

Are there any areas where they can improve?

I have known them for five-plus years, and their commitment to excellence is clearly evident. They challenge me to improve every day and that speaks volumes about their pursuit of excellence.