What was the scope of their involvement?
We conducted user interviews together with nomtek’s UX manager, trying to find out their problems. Simultaneously, we worked with nomtek on validating the business model, which involved setting up a value proposition canvas and a business modeling canvas.
We also worked on prototyping with nomtek, starting by defining what the experiment might look like, what conditions we needed, and who the participants would be. We had teachers and students onboard and we had a marketing effort in place for attracting them. We designed the experiment in terms of UX and design, which involved using a few tools.
What is the team composition?
We started out with a five-person team, but we soon found out that we didn’t need that many people. The initial team consisted of a frontend developer, a project manager, nomtek’s COO, a UX manager, and a QA person. We decided that we didn’t need the developer and the QA tester, so we ended up with the remaining three. I’ve acted as a project manager from time to time, but I only dedicated a few hours to it.
How did you come to work with nomtek?
I was looking for several agencies for help developing a new product, namely an online dictionary app. I searched online and looked at different websites, including Clutch.
I first got in touch with Peter (COO and VP of Board, nomtek) as well as a lot of other agencies at the same time. The difference with nomtek was that they asked me the right questions; he challenged my business model and ideas, and, by the way he talked to me, he gave me the confidence that he was aware of his profession. He was motivated enough to bring his own ideas and tell us when ours weren't ideal.
How much have you invested with them?
The total cost of their work was around €35,000 (approximately $40,000 USD).
What is the status of this engagement?
We started working with them in May 2018. We put the project on hold at the end of July, as our company is restructuring, and we have to prioritize different topics.