What evidence can you share that demonstrates the impact of the engagement?
I've already managed to get more podcasts delivered because of it. Having that presence means that people know what you're up to. I've gotten some interesting speaking engagements through it as well. At the moment, I'm doing some public speaking gigs with pretty big trade organization and membership organizations around the UK.
How did Nimblechapps Ltd perform from a project management standpoint?
We often talk daily, but other than that, it’s just as needed really. It wouldn't be every single day, but they're certainly available for that, if I ever needed them. My plans change quite a lot, but their recommendations and product management is spot on. They never leave you in any doubt of where you stand, and the only thing that’s going to slow them down is the client themselves. It’s very rare that you have to wait on them. It’s usually them waiting on a client to make decisions or provide them with assent.
What did you find most impressive about them?
I've worked with a lot of offshore development firms in the past, and what normally happens is, you’ll set them a brief and they won't collaborate with you. They'll take what they're given and produce what they you want, based on the documentation you've given them. Whereas, with Nimblechapps, you're able to tell them your vision and goals and bring your own ideas the table. If they see a better way of doing something or they think there's a different way of approaching it, they’ll let you know.
Two things that really stand out for me with Nimblechapps are A) their proficiency with English and B) their organization skills and their communication. The latter makes them really easy to work with. When you go out shopping for developers and you want someone to build something for you, everyone will tell you at the start of the project that the requirements are well within their capabilities and means. But Nimblechapps is more consultative. They'll tell you what they think is good about your project, what they would change, and then give you real feedback and input.
If they think you're going down the wrong route they'll tell you so, even though that might be to their detriment. This speaks to their values as a business. They try to help customers launch products and websites that in turn become successful, which increases the likelihood that they’re going to keep spending money with them. Rather than forming a transactional relationship, they’ll invest in your success.
Are there any areas they could improve?
I'd be really hard pushed to find areas of improvement, and I'm not just going to pull one out of the sky for the sake of answering the question. I don’t have anything that I think they really need to focus on at the moment.
Any advice for potential customers?
You need to have a relatively clear idea of what it is you want to build. You’ll get an awful lot more out of your development team, and certainly out of Nimblechapps, if you can give them a decent brief, and a decent understanding of what you’re trying to achieve.
One thing that’s really key in the development world is having a realistic budget. I think Nimblechapps is extremely competitively priced, based on their talent and what they can achieve, so you have to give them a reasonable budget. A lot of people want the moon on a stick for very little money and they don’t understand the complexity of software development. So, if you come to them with a really tight brief, and a really good idea of what you want to build, and you’ve got a budget that matches your expectations, then it’s going to go really smoothly.