NETVOR

BACKGROUND

Please describe your company and position.

I am the CEO of a Dental Software Dev Company

Describe what your company does in a single sentence.

We develop and sell dental software and services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NETVOR to accomplish?

• POC - connectivity between a web application and a local digital x-ray sensor.
• Fully featured dental x-ray web application

SOLUTION

How did you find NETVOR?

Online Search

Why did you select NETVOR over others?

Had previous experience in our industry

How many teammates from NETVOR were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The initial agreement has been to conduct a simple POC, without which the entire project would be a no-go. Throughout the POC development, it was obvious that the goal can be reached, and we have initiated the actual full project development, prior to the POC officially completing. 

As the project scope had less unknowns, we selected to pursue a waterfall approach. Among the deliverables were: documentation of POC and project SOW, UI/UX design, front end development (prototype+end product), back end development, desktop application development to server as middleware.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We have see consistency in behavior throughout the project. The Netvor team either provided deliverables that we could see, review and provide feedback on, or they came back with questions and concerns, so it can be discussed and resolved in a meeting. This is the only way to have any success with projects, which are done by an outsourcing company.

What was your primary form of communication with NETVOR?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Some items were delivered ahead of schedule, some on-time and other items were delivered late. This is by far not a parameter for success or failure, as all timelines are estimates. The most important part is constant and consistent communication to ensure all parties are on the same page on status and next steps. The Netvor team has been incredibly good with communication, critical thinking and management of the project itself.

What did you find most impressive or unique about this company?

I found that they are not afraid to speak their mind, even if it does not go hand in hand with what the customer wants/needs. They are always courteous, polite, straightforward, and practical. They want to get the job done and take ownership of the project, as if it is their own.

Are there any areas for improvement or something NETVOR could have done differently?

There can be improvement everywhere. But, based on my past experiences with out outsourcing companies, Netvor are a couple of levels above the rest.

BACKGROUND

Please describe your company and your position there.

I am the product manager of the weekly magazine Respekt, which is part of the media house Economia based in Prague.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire NETVOR, and what were your goals?

We established cooperation with the NETVOR studio on the redesign of our website. The main goal was to rewrite the frontend in connection with the new content management system Contember. Respekt has been a subscription-oriented medium throughout its existence since its foundation in 1989.

And together with the change in the editorial system, we also decided to change the strategy. We are extending the paywall to most of the content that the newsroom produces. The new frontend of the website and e-shop also had to deal with this.

SOLUTION

How did you select this vendor and what were the deciding factors?

We chose Studio NETVOR on the recommendation of our CMS provider. The decisive factor was the initial meetings where we confirmed that we have a similar mindset and that all three parties are very interested in working together.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had set the basic goals and budget from the beginning. We started from the existing Respekt website, which we updated in selected parts. We collaborated on design proposals in Figma. Subsequently, we transformed all meetings and documents into entries in JIRA. Next.js was used for development.

How many people from the vendor's team worked with you, and what were their positions?

The key contact was the project manager and lead developer. We were also in contact with two other developers and a UX designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It is too early to evaluate with hard metrics. However, the first reactions of the editors and our readers are already positive, and thanks to the rewrite of the frontend, we managed to solve many long-term problems of our original website, which was built on customized Wordpress.

Describe their project management style, including communication tools and timeliness.

We were in regular contact with the project manager, who recruited individual people from his team into communication when needed. The main communication channels were Slack, Google Meet and JIRA.

What did you find most impressive or unique about this company?

The new website, combined with the new CMS, allows us to be much more flexible than before. At the same time, we have a professional studio at our disposal, which is able to solve problems and develop the website according to our needs.

Are there any areas for improvement or something they could have done differently?

From other projects, I am used to being in more direct contact with developers and concentrating more on development, even at the cost of poorer project planning and testing from the developer side. However, I understand that for the NETVOR studio, with the number of projects and the emphasis on quality, it is necessary to manage everything better, which has an impact on higher costs in these areas.

BACKGROUND

Please describe your company and your position there.

BigMedia is the largest provider of outdoor advertising panels on the Czech outdoor advertising market. I am currently working as a Plakatov project manager. Plakatov is eshop owned by BigMedia company and offers unique sale of outdoor panels.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire NETVOR, and what were your goals?

Plakatov.cz, the largest online marketplace with billboards in the Czech Republic, thanks to NETVORWe received a well-deserved upgrade after several years. We hired NETVOR as we needed to introduce modern look, which should also bring clients an optimized user experience and billboard purchase in a few clicks.

SOLUTION

How did you select this vendor and what were the deciding factors?

We have decided to choose czech development studio NETVOR in the development of the new version because it has been maintaining and developing the website for a long time and we do have the best experiences with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Working withNETVOR was great and quick, because they know the Plakátov in detail. Thanks to this, we did not have to worry about the implementation and technical details, as we knew that Netvor is autonomous. Netvor started to develop it based on wireframes and the designs were delivered gradually on the fly, thanks to which we had time to tweak and iterate the entire visual and website content.

How many people from the vendor's team worked with you, and what were their positions?

I have worked in total with two of them. one of them was head of delivery (supervisor) and the second one was a project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have launched new website in June and so far we do not have any measurable outcomes.

Describe their project management style, including communication tools and timeliness.

We had communicate on daily basis, including emails, phone call and conferences calls even with others suppliers. I do consider the communication as perfect and I can higly recommend it.

What did you find most impressive or unique about this company?

I do not have a comparism as this was my first project of a this kind but I would point out how professional they were and also introduced their own solution to the mentioned problems.

Are there any areas for improvement or something they could have done differently?

I do not think so. I was completely satisfied with their work.

BACKGROUND

Please describe your company and your position there.

I am the Managing Partner of a pair of large scale orthodontic clinics in Czech Republic.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire NETVOR, and what were your goals?

We wanted to replace an existing iOS application that was not supported anymore. The app's function is to automatize the uploading and sorting of in-office patient clinical pictures. With the help of the app, once taken with a phone, pictures are automatically sorted and uploaded to the relevant patient file in a subsequent dental software.

SOLUTION

How did you select this vendor and what were the deciding factors?

We already had experience with NETVOR prior to this project - they were doing the development of some of our company websites. The collaboration was good so we were not looking for any other vendors with this project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

First step was to define the functionality of the app, as we were replacing an existing app we drew inspiration from that and added some improvements. Subsequently there was a round of UI and graphics approval, followed by the development itself. Last and longest stage was testing (live in our clinic on limited amount of patients).

How many resources from the vendor's team worked with you, and what were their positions?

A project manager and one developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since going live, we have not registered any issues with the app. Staff also reviews this app to be significantly better than the previous - overall user-friendliness and mainly no bugs during use.

Describe their project management style, including communication tools and timeliness.

For communication we used mainly emails and reviews on figma. Everything was always timely and our feedbacks were incorporated promptly.

What did you find most impressive or unique about this company?

I appreciate that despite it being a relatively small project/development, NETVOR didn't make us feel this and approached this with absolute professionality.

Are there any areas for improvement or something they could have done differently?

Not that I can think of.

BACKGROUND

Please describe your company and your position there.

I'm executive producer at Milk & Honey, creative production company with HQ in Los Angeles and Prague.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire NETVOR?

Our website was over 10 years old and needed a proper reboot and rebrand. We unified our two production houses under one roof.

SOLUTION

How did you select this vendor and what were the deciding factors?

We got to Netvor because our head of production worked with them in the past and she highly recommended them.

Describe the project in detail and walk through the stages of the project.

We basically had to build a database from the ground for all the projects we've develop for the past 25 years and find an efficient, elegant and professional layout to showcase all of our portfolio which includes films, TV series, commercials and music video.

How many resources from the vendor's team worked with you, and what were their positions?

In total we worked with 3 people including the designer and the project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Well our clients are happy to see our new website and be able to track the vast amount of projects we've done in the past.

How effective was the workflow between your team and theirs?

Everything went smoothly, we just needed to create and deliver all the assets which took some time, but once all that out of the way it was pretty straight forward.

What did you find most impressive or unique about this company?

I really liked how flexible and fast they were. We already future-proofed our investment by working on a platform that is somehow user-friendly.

Are there any areas for improvement or something they could have done differently?

Not much to improve, just sometimes we got a bit lost in translation but nothing major.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of the company that develops and operates the Workoholio app.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire NETVOR?

Since we don't have our own development team, it was important for us to find a reliable partner to help us create the MVP of the Workoholio app.

SOLUTION

How did you select this firm and what were the deciding factors?

We chose NETVOR from the other options because of its reliability and good references. Also from the point of view of the budget.

Describe the project in detail and walk through their service package.

We received a working MVP of the Workoholio project containing all the basic functionality and helped us to define some processes correctly. In synergy with the deployment of the Landing page on the solidpixels platform, we got a complete product.

How many resources from the vendor's team worked with you, and what were their positions?

I had a project manager who worked directly with me and in the background was a complete team consisting of graphic designers, programmers and testers.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

The first users are using the product and the user base is slowly expanding. The application is running smoothly and is ready for expansion in the direction the market will show us.

How effective was the workflow between your team and theirs?

Communication was seamless and all our requests were handled quickly and efficiently. As well as continuous changes to the scope of the project and individual functions.

What did you find most impressive or unique about this company?

A human approach and the effort to always find the most effective solution to a given problem. If necessary, to point out any problems that may arise.

Are there any areas for improvement or something they could have done differently?

Somewhere we would appreciate advice within the context of the whole product not just a specific part of it. But I believe this was not a frequent problem and the overall result was satisfactory.

BACKGROUND

Please describe your company and your position there.

Bandzone.cz is the musicians network collecting 40K+ profiles of the bands, venues and events. I am the owner of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire NETVOR, and what were your goals?

I hired NETVOR to help shift outdated website into mobile responsive platform.

SOLUTION

How did you select this vendor and what were the deciding factors?

By a coincidence NETVOR got in touch with me first. They noticed the state Bandzone.cz was in and offered help with redesign.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The brief was rather simple. Make the mostly visited part of the website, bands profiles, rensponsive for the mobile devices.

How many people from the vendor's team worked with you, and what were their positions?

3 - 4

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We noticed positive feedback on much convenient usability of the platform on mobile devices from our visitors

Describe their project management style, including communication tools and timeliness.

Acording to my wish We coordinated over instant messaging services.

What did you find most impressive or unique about this company?

Communication. They did everything possible to make sure both sides were aligned. Not just in the beginning but throughout the whole process.

Are there any areas for improvement or something they could have done differently?

Netvor is rather small agency. If any of the workers falls out of the process for any reason the whole project may get delayed.

BACKGROUND

Please describe your company and your position there.

I'm the business application manager for La Lorraine Bakery Group. La Lorraine Bakery Group (LLBG) is a company headquartered in Belgium, with more than 80 years of experience in the milling and bakery sector.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire NETVOR?

Netvor built the website for one of our brands (La Lorraine) a few years ago. However, in the past year there has been a rebranding of the brand, so we also had to re-align the website with the new brand identity.

SOLUTION

How did you select this vendor and what were the deciding factors?

Netvor built our website in the past. So it made sense to go back to Netvor for the rebranding of the website. We are also very satisfied with the collaboration with Netvor, also for other projects of la Lorraine Bakery Group.

Describe the project in detail and walk through the stages of the project.

Initially, another creative agency provided the initial designs. After all, that creative agency was responsible for the rebranding exercise. In addition, the creative agency had developed a style guide. In a meeting with Netvor, the initial design was explained, as well as the styleguide, the objective of the project and the expected launch date. On this basis Netvor worked out a more detailed proposal (budget + detailed timeline). After approval Netvor delivered the first web designs based on the supplied material. This proposal was again coordinated with the creative agency. And after a number of iterations the new designs were implemented on the staging environment. The new content was also added to this environment and the site was tested. Once everything was in order, the project was launched to production.

How many resources from the vendor's team worked with you, and what were their positions?

On the Netvor side, there were about 4 people involved in the project. The CEO of Netvor was also very closely involved in each phase.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We received a lot of positive feedback internally from various stakeholders. In each feedback, the new site was seen as an improvement over the previous site. This is partly due to the rebranding in general, but also to the way in which Netvor was able to reconcile the style guide, the design proposals of the creative agency and the possibilities of the current website.

How effective was the workflow between your team and theirs?

Their response time is very fast. Communication with NETVOR is mainly through Jira, which keeps everything well-structured and contextual. The predetermined deadline was respected.

What did you find most impressive or unique about this company?

I am particularly delighted with the smooth way of working together, the fast response time and the way Netvor was able to reconcile our wishes and the creative agency's proposals with the possibilities of the existing website/technology.

Are there any areas for improvement or something they could have done differently?

I think we can avoid some iterations by delineating the responsibilities of the creative agency and the web agency a little better.

BACKGROUND

Please describe your company and your position there.

Fondee is an online platform that allows users to invest in ETFs by automating their investments according to their risk profile. I am a CTO - a person responsible for all the development activities.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire NETVOR, and what were your goals?

We had a substantial challenge ahead of us. Fondee has been aspiring for a higher-tier trading license for quite some time. This license, which Czech National Bank has awarded, would allow Fondee to begin the next period of its growth as it enabled us to offer more smooth and complex services to our clients. The side effect of this transition was also the ability and need to change the broker that Fondee was using and contain some of their responsibility. This change has had vast and structural consequences to our online platform.

After a few years of development with other vendors, we've decided to start from scratch and rewrite the whole project with someone experienced that would be both reliable and able to scale up such a fast-growing project. We have already validated our market fit, time to build robust foundations has come and we needed a strong partner.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were connected with one of our team members who had a previous experience with NETVOR. Before we decided to work with them, several intensive workshops helped us understand if we could work together and deliver on time. NETVOR proposed a timeline and a budget that was not exactly according to our initial expectations but we had a good feeling that they could provide the output we were looking for, and we had trust in their experience.

We really appreciated their honest communication. They did not promise anything that they knew they could not deliver. Such an attitude turned out to hold throughout our cooperation. We knew what we were getting and what to expect.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The main goal was to rewrite the whole system to prepare it for a new broker. Most of the work was on the backend, where most of the operations were happening. The scope was divided into several smaller projects, each project covering part of the main functionality. We began with partially rewriting the frontend, preparing the architecture, preparing the data structure model, and documenting all the functionalities.

As preparing the documentation was a long process, we decided to code the backend step by step. Once most of the backend core functionality worked, it was time to prepare the API and implement it with the frontend. Then we had to do the most crucial part - connect to the new broker. It was not an easy task because of the strict deadline and not much time for testing and debugging. But in the end, there was not a significant issue we had to face. We decided to rewrite the frontend with React.JS and the backend with PHP (Nette Framework).

How many people from the vendor's team worked with you, and what were their positions?

We communicated mainly with a project manager who has been the go-to person for everything. If there was a need for technical consultations, the project manager set up a meeting with a needed team member who participated in the project. Apart from the project manager, we were in touch with the account manager, who cared for our business. The development team covered backend, frontend, QA, and release management.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Because we had a strict deadline from our previous broker, we had to move quickly in a relatively short period. After the analysis, NETVOR proposed to divide the project into smaller projects that should be deliverable in one month. That allowed us to measure our progress, so if we could not provide the functionality in the small project, we still could in the next one, or we could change or decide not to do it. In the end, we were able to launch the project on time with all the crucial modules which was a success.

The one thing I appreciate the most is the delivery process - 99% of the functionality we tested was ready for production release. Although just a tiny percentage of functionality had some minor issues. It was a huge step forward for our team because we didn’t have to spend so much time resolving bugs. Instead, we could have focused on preparations for the launch.

Describe their project management style, including communication tools and timeliness.

Once we agreed on the project scope, we gained access to NETVOR Slack to quickly communicate with the team allocated to our project. We used Atlassian tools: JIRA for project management, Confluence for documentation, Bitbucket as a Git repository, and Tempo for time tracking. The project manager played a crucial role for us and helped us a lot during the project preparation and daily project management. As I described, we planned the monthly projects that were estimated before the development started so we knew if we could make it for one month or not.

What did you find most impressive or unique about this company?

As we've had some bad experiences with other developers, we really appreciate NETVOR's professionalism, honest communication, precise budgeting, and quality work.

Are there any areas for improvement or something they could have done differently?

Sometimes, NETVOR didn’t deliver the small projects on time, but we understand that the output’s complexity was more complicated, so the estimations couldn’t always be 100% precise.

UPDATED REVIEW

This review update was published on September 2, 2022.

Product Owner, Investment Solutions Firm

Financial Services

11-50 Employees

Prague, Czech Republic 

$10,000 to $49,999

Dec 2021 - Jun 2022

Project summary:

NETVOR provided mobile app development services for an investment solutions firm. The team replicated the web UI and built the app in Flutter to make it accessible for iOS and Android devices.

Feedback summary:

The client launched the app, and nearly 60% of their customers used it. The team communicated effectively, but the timeline became an issue because the Flutter developer had other obligations with other clients. In the end, NETVOR handled the complaints, resulting in positive feedback overall. 

BACKGROUND

Please describe your company and your position there.

I work as a product owner at an investment solutions firm. We aim at a larger number of smaller retail clients.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire NETVOR, and what were your goals?

We wanted to develop a mobile app mainly for our existing clients to use as another channel to access their client accounts, check their portfolio balances and perform certain actions with their investment portfolios. The goal was to pretty much replicate the web UI and wrap it into a mobile app, thus bringing us closer to our clients.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected Netvor mainly due to the fact that they had built the web platform. So they were already familiar with our graphic style, our client base and the overall product.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The app was built in Flutter as a cross-platform solution for iOS and Android. We wanted to keep things simple and did not want to maintain two separate code bases. We decide on an MVP scope, that would mirror our existing web-based client zone, without any additional bells and whistles. This was supposed to serve as a proof of concept and to see if the clients really used the app.

How many resources from the vendor's team worked with you, and what were their positions?

We had a PM on their side, who covered the web development as well as the mobile app. And then a dedicated Flutter developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have seen a massive surge in numbers after the launch. At this time, close to 60 % of our clients use the app to access their client zone. The overall feedback was positive, with certain repetitive complaints. They were concerned mainly with the login process, which was not sufficiently streamlined / specified in the MVP. We have since rectified some of the bigger issues with some minor ones remaining on the backlog.

Describe their project management style, including communication tools and timeliness.

We have known each other with the PM for a long time so it made the communication easy and effective. We mainly used Slack. The project management itself was handled using Jira and Confluence. The timeline was a bit of a problem because of limited capacities. We only had one Flutter developer and he had other obligations (with us as well as with other clients). The MVP scope took about 3 weeks to prepare, the development itself about 10 and another 8-10 weeks of the review process, which made us quite frustrated at the end.

What did you find most impressive or unique about this company?

We decided on Netvor because of the good work they had been doing for us previously with web development. We haven't had many issues with bugs so the overall quality of the work is at a high level. They are easy to talk to (not only the developers but the management also) and flexible in their approach.

Are there any areas for improvement or something they could have done differently?

One thing we have found challenging was the timeline and related expectation management. The overall client expectations could have been managed better and with a greater emphasis on the review process and associated costs. Also, resource allocation is something we have been struggling with, but I understand Netvor's position.

Star Ratings

Overall rating: 4.5

Quality: 4

Cost: 3.5 Overall still quite OK, but unexpected due to additional review costs.

Schedule: 3 Hard to anticipate timeline. During the review process we were struggling with a certain lack of experience from our POV.

Willing to refer: 4.5 Great company overall. Taking into consideration other projects as well.

BACKGROUND

Please describe your company and your position there.

Dentamed is the leading supplier of dental consumables in the Czech Republic. I’m a digital marketing specialist sharing responsibility for the strategy and business development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire NETVOR, and what were your goals?

NETVOR helped us to deliver a new company website as well as our product-related website. One of our main goals was to improve our digital presence as a company. NETVOR proved to be a great partner with respect to our current goals.

SOLUTION

How did you select this vendor and what were the deciding factors?

NETVOR was recommended to us by our current business partner. Since the initial contact, NETVOR proved they understand what they do and that they really care about our projects. The level of care and involvement was a strategic factor for us. We really needed a caring professional with a variety of skills in a digital environment.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

So far, we have developed two websites together. In both projects, we worked in a triad - Us, Netvor, and Sherpas. Sherpas helped us with the visual, content, and web design side of things, while Netvor put everything to life by developing the websites and connecting them with our internal ecosystem. The process was similar for both projects - we worked with a design agency (Sherpas) and prepared the final web designs for development. NETVOR took on the designs and made them into live websites.

During the design phase, NETVOR was already involved in order to comment and improve our designs with respect to the technical side of things. Once the designs were ready, NETVOR analyzed the full scope of work and prepared a development plan, deadlines, and specifications. Everything was communicated before the development phase was initiated, so everyone involved knew the plan and the details. There were no significant changes in the roadmap, and the project went smoothly.

NETVOR worked with our internal IT department upfront to secure all the necessary details for releases. We faced no significant issues during the releases. Both websites are custom designed and run on the WordPress ecosystem. There are a variety of integrations and automations involved. Both websites are regularly serviced by NETVOR, which was also an important factor for us.

How many people from the vendor's team worked with you, and what were their positions?

We communicated mostly with a project manager who was the go-to person for everything. If there was a need for technical consultations, the project manager set up a meeting with a needed team member who participated in the project. Apart from the project manager, we were in touch with the account manager who took care of us on a business level. The development team covered backend, frontend, QA, and release management.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

NETVOR was supposed to deliver two websites built from a custom design provided by our partner. For both cases, we wanted a CMS running on WordPress. The websites were designed as fully responsive. NETVOR delivered them in desired quality and on agreed time. During the acceptance period, NETVOR was helping us to polish the final outcome to maximum satisfaction. We believe nothing was missed out.

Describe their project management style, including communication tools and timeliness.

At the beginning of the project, the project manager did a thorough analysis of the scope, wrote down a detailed specification, and prepared a team for the project. They prepared a list of deliverables that they needed from all stakeholders in order to be able to complete the project. Once we all agreed on the scope, the project manager planned out the work and gave us a release candidate date.

During the development phase, the project manager worked closely with all stakeholders in order to have everything needed to complete the project. Once the release candidate was ready for us, we reviewed the project on our side - we had all the time needed. The project manager went through all our remarks and resolved them. In the meantime, we planned a release together.

The moment we released the website, we turned into an SLA regime - our website is maintained regularly on a periodical basis. If we need some changes or we find a bug, we report it via helpdesk, where everything is taken care of almost immediately.

What did you find most impressive or unique about this company?

NETVOR is a small company, but they work fast. They think about and critically assess every request we have to find the most optimal ways. They really care about the quality of their work.

Are there any areas for improvement or something they could have done differently?

None.