What evidence can you share that demonstrates the impact of the engagement?
They've done a great job, and they continue to do so. Our client has sustainable growth year over year. The results are great, and we continue to increase our budget just based on performance.
How did Nettechnocrats perform from a project management standpoint?
They were extremely responsive. As long as the requirements and project scopes are properly given to them, they do a phenomenal job. We communicate over email daily, but we do weekly calls during heavier periods. It depends on the seasonality of client activity.
What did you find most impressive about them?
Compared to the other firms, Nettechnocrats' strength is accountability. If I ask what's wrong with something, Nettechnocrats will substantiate what has gone wrong and is very solution-oriented, which is refreshing. The other firms were extremely defensive and pointed fingers at the other firms. From an integrity and accountability standpoint, I have nothing but good things to say.
Are there any areas they could improve?
Over the course of working with them, we've addressed all the areas of improvement. If I do come up with an area where I feel like they could be better, I will address it. Anything that wasn't their strong suit, we found an outsource solution. Copywriting wasn't their strongest point, but the client had zero budget, so I can't hold them accountable for that. Within their project scope of what their budget is to do, I highly recommend them. You get what you pay for.
Do you have any advice for potential customers?
If they are knowledgeable about SEO, they should have clear strategic directions for Nettechnocrats to be able to meet goals and execute tactics. For anyone that is brand new to SEO, I would recommend that they learn from Nettechnocrats and trust them. They provide good advising based on SEO best practices. Anyone that does have that skill set – regarding clear, strategic direction – will be happy with them.