Netclues Inc.

BACKGROUND

Introduce your business and what you do there.

 I'm the Information Services Manager for the Cayman Islands Law Courts.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Netclues Inc.?

 We used to have a database of judgments as part of our old website. When the old website was decommissioned, the old database was not replaced at the same time as the main website. Users were so upset that an essential service was pulled out without assurance as to when it would be put back up. We hired Netclues Inc. to put this database back online.

SOLUTION

What was the scope of their involvement?

 We provided the business logic, and Netclues Inc. executed it perfectly the way we wanted. Although our specification was to recreate the database the way it used to work, they built it from scratch because they created the codes as the old vendor did not share the codes. These included building queries using simple search, combo, and Boolean techniques, as well as presenting the indexes in a very user-friendly way. Aside from the database itself, Netclues Inc. also built a card payment portal so that users could subscribe to the database and choose from different subscription packages based on their needs. They handled everything from design, development, integration, and ongoing support.

What is the team composition?

Lakul (Delivery Manager) and Gaurang (Developer) were the main points of contact.

How did you come to work with Netclues Inc.?

 Netclues Inc. was well known in the Cayman Islands. We picked them as one of the three vendors we would choose from after they submitted their bids. They were already well-established and proven to deliver projects on time. Many companies used them to build their websites, and quite a good number of them were government agencies. Also, their quoted price was very reasonable for the excellent service we got.

What is the status of this engagement?

 The project started around April 2025. We had a soft launch in September 2025, but the complete rollout was done three weeks later due to issues with the payment portal. The issue was on the payment processor's side, so it was not Netclues Inc.'s fault.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

 Users were very happy that the database was now back online. It worked the same way as before but was now more modern and user-friendly. The searching was very quick and optimized, and the subscription and payment process was very seamless. I got positive comments from users; they messaged me saying how much they loved it. I didn't get a lot of requests for user support other than minor password issues and how to navigate the site.

How did Netclues Inc. perform from a project management standpoint?

 They followed their established system, but there were issues along the way that delayed the planned schedule. Overall, they delivered in a reasonable amount of time. Some issues that caused major delays were also beyond their control, so it was understandable. We communicated via email, WhatsApp, and online meetings via Microsoft Teams.

What did you find most impressive about them?

 They were very receptive to our ideas. They offered their take on any issues but always abided by what we wanted. Netclues Inc. was very quick in resolving all the issues we encountered during the testing phase. I listed all the issues in our change document, and they fixed them on the spot or the latest the following day. I'm a perfectionist, so I must admit that I was one of the reasons why the project dragged beyond schedule. I'm thankful that they put up with my requests for changes, and now we have a perfect system.

Are there any areas they could improve?

 No, they were marvelous. I couldn't think of a better team to work with. If we had another project with this scope, I would gladly hire them again.

BACKGROUND

Please describe your company and position.

I am the Tours & QA Manager of Cayman Turtle Centre

Describe what your company does in a single sentence.

Education, conservation and family theme park with animal wildlife encouters.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Netclues Inc. to accomplish?

• Provide convenient service
• User friendly website
• Great customer service

SOLUTION

How did you find Netclues Inc.?

• Online Search
• Other

Why did you select Netclues Inc. over others?

Pricing fit our budget

How many teammates from Netclues Inc. were assigned to this project?

Not sure

Describe the scope of work in detail. Please include a summary of key deliverables.

Website design and development. Great customer service, very flxible. Prompt service and replies. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

User Friendly and cost efficient

Describe their project management. Did they deliver items on time? How did they respond to your needs?

On time, all the time. They always respnds promptly with the best solution for our needs.

What was your primary form of communication with Netclues Inc.?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They always have the best solution for any situation<, they always explain in details and always willing to work with us no matter the time and date. Great service. Always follows up for feedback to ensure our company is happy with their service. 

Are there any areas for improvement or something Netclues Inc. could have done differently?

None at this time.

BACKGROUND

Please describe your company and position.

I am the Office Manager & Certified Paralegal of Zelenetsky & Associates

Describe what your company does in a single sentence.

We are an award-winning boutique personal injury firm.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Netclues Inc. to accomplish?

• Website Migration
• Website Hosting & Maintenance

SOLUTION

How did you find Netclues Inc.?

Online Search

Why did you select Netclues Inc. over others?

• High ratings
• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

We had hired them to handle the hosting and maintenance of our website. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We are very impressed and happy with Netclues. The migration process was easy to follow along, and we have had no issues since they started hosting our website. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team is extremely knowledgeable, fast, and comprised of really nice and helpful people who take the time to explain things and follow through on their promises. 

What was your primary form of communication with Netclues Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They’re extremely reliable and accommodating to any changes we want to make on the website, and they work very fast as well. We are always able to get in touch with someone at the company with any issues. 

Are there any areas for improvement or something Netclues Inc. could have done differently?

No issues

BACKGROUND

Introduce your business and what you do there.

I’m the assistant project manager at an electrical technology contractor in the Cayman Islands. We provide installation and maintenance services for residential, commercial, industrial, and marine clients in Grand Cayman.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Netclues Inc.?

We needed to improve our SEO rankings and required website development and maintenance services.

SOLUTION

What was the scope of their involvement?

Netclues Inc. provides SEO services, website development and maintenance, and Google Ads. The team has created an easy-to-use and visually appealing website. They’ve also improved the SEO tags and information of all our services and products.

What is the team composition?

We work with two teammates from Netclues Inc.

How did you come to work with Netclues Inc.?

Netclues Inc. was already under contract when I started working at our company. If I had been in the decision-making process, I would've chosen them because of their expertise. 

What is the status of this engagement?

We started working together in December 2017, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Netclues Inc. has helped us rank number one for our top products and services on Google. We can see them everywhere. Additionally, we’ve seen an increase in leads, as we get more messages from our platform for business.

How did Netclues Inc. perform from a project management standpoint?

Netclues Inc. responds well to our needs.

What did you find most impressive about them?

Netclues Inc. is knowledgeable about digital marketing.

Are there any areas they could improve?

No, there aren’t any.

BACKGROUND

Please describe your company and position.

I am the Operation Manager of a retail company 

Describe what your company does in a single sentence.

We’re the primer food and grocery chain in the Cayman Islands

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Netclues Inc. to accomplish?

• Digital Transformation
• POS Software development and ERP
• Website Development and Mobile App

SOLUTION

How did you find Netclues Inc.?

Referral

Why did you select Netclues Inc. over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Netclues Inc. were assigned to this project?

14

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included development of a complete inventory management ERP system, POS system with a modern website with ecommerce functionality and a mobile app with loyalty rewards system.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our core business operation from POS to Inventory Management runs on their systems

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed the project very well with timely delivery and quick response even on weekend.

What was your primary form of communication with Netclues Inc.?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are extremely good at what they do and possess an impressive level of knowledge across all aspects of digital solutions. You can always rely on them—they are highly responsive, dependable, and maintain exceptional service standards.

Are there any areas for improvement or something Netclues Inc. could have done differently?

Nothing comes to mind, apart from few delays which was understandable considering the scale of the project

BACKGROUND

Please describe your company and position.

I am the CEO of Multiple Companies

Describe what your company does in a single sentence.

Multiple companies

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Netclues Inc. to accomplish?

• Website Design, Branding, Software development and social media management

SOLUTION

How did you find Netclues Inc.?

• Referral
• Other

Why did you select Netclues Inc. over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Netclues Inc. were assigned to this project?

40

Describe the scope of work in detail. Please include a summary of key deliverables.

Netclues has been a long-standing digital partner across multiple companies we operate, with a relationship spanning over 15 years. Their scope of services has consistently included:

Website Design & Development:
Full-service web design and development for multiple projects, tailored to each company’s branding and operational needs.
Branding & Creative Services:
Comprehensive branding initiatives, including visual identity, brand positioning, and creative design execution.
Application Development & Maintenance:
End-to-end application development for custom business solutions, along with ongoing support, updates, and technical maintenance.
Digital Marketing & Social Media Management:
Strategic planning and execution for social media content, blogging, audience engagement, and digital presence expansion.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Throughout each engagement, Netclues has demonstrated a strong commitment to timely delivery, transparent communication, and results-driven execution. We consider Netclues a full-service solutions provider for all online and web presence needs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Throughout each engagement, Netclues has demonstrated a strong commitment to timely delivery, transparent communication, and results-driven execution. 

What was your primary form of communication with Netclues Inc.?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Netclues is their ability to operate with the agility and attentiveness of a small company, despite being a well-established and growing organization. They are incredibly adaptable and always willing to adjust to meet our expectations, no matter how complex or evolving the needs may be.

Every interaction I have had with their team leaders has been excellent—they are highly engaged, approachable, and genuinely committed to helping us succeed. Their expertise in digital marketing and web services has had a direct impact on our business. Thanks to their efforts, we have seen a significant increase in our online presence and sales.

Netclues stands out for their proactive communication and their constant stream of fresh ideas to improve and expand our digital footprint. Their collaborative mindset and dedication to results truly set them apart.

Are there any areas for improvement or something Netclues Inc. could have done differently?

Netclues Inc. has truly mastered their craft when it comes to digital marketing and online strategy. They operate with a deep understanding of the space and have consistently delivered results. At this stage, there are very few areas for improvement—their team is proactive, well-informed, and continuously evolving with industry trends. Their commitment to excellence and adaptability leaves little to be desired.

BACKGROUND

Please describe your company and position.

I am the Admin Dept of Delight Chrome Chemicals Pvt. Ltd.

Describe what your company does in a single sentence.

We are distributors of Chemicals

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Netclues Inc. to accomplish?

• Our Website designing,
• Cloud Services

SOLUTION

How did you find Netclues Inc.?

Referral

Why did you select Netclues Inc. over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Netclues Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website Designed perfectly

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website is very helpful

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very well delivered.

What was your primary form of communication with Netclues Inc.?

In-Person Meeting

What did you find most impressive or unique about this company?

They have the best service.

Are there any areas for improvement or something Netclues Inc. could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Business Analyst of a government agency.

Describe what your company does in a single sentence.

Government agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Netclues Inc. to accomplish?

• Website Development
• Website Rebranding
• Dynamic Forms Development

SOLUTION

How did you find Netclues Inc.?

Referral

Why did you select Netclues Inc. over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Netclues Inc. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Netclues was contracted by the Department for our website development, re-branding & design as well as development of dynamic web forms with an approval workflow. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Each project was delivered on time & with no cost overruns.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was delivered on time and their response rates were within the agreed SLAs.

What was your primary form of communication with Netclues Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed by their broad expertise in the different aspects of web design and development.

Are there any areas for improvement or something Netclues Inc. could have done differently?

Not really.

BACKGROUND

Please describe your company and position.

I am the Manager of CraftMan Auto

Describe what your company does in a single sentence.

Auto repair facility

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Netclues Inc. to accomplish?

• Social media drive
• Website creation

SOLUTION

How did you find Netclues Inc.?

Online Search

Why did you select Netclues Inc. over others?

• Close to my geographic location
• Referred to me

How many teammates from Netclues Inc. were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Social media plan, monthly schedule and postings.

Website creation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Montly postings on social media

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Review of schedule was not always on time, however, they are quite responsive to messaging and emails, and give appropriate responses if late

What was your primary form of communication with Netclues Inc.?

Email or Messaging App

What did you find most impressive or unique about this company?

It stood out that someone was willing to visit us to explain, break down, and clarify where it is needed.

Are there any areas for improvement or something Netclues Inc. could have done differently?

Not particularly - they are a good company and quite responsive - the only thing is sometimes they are bit late with sending the monthly schedule for review - this could be improved on.

BACKGROUND

Introduce your business and what you do there.

I’m the watersports tour manager at a watersports company. We provide watersports adventure tours in Grand Cayman.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Netclues Inc.?

We needed more customers and online bookings.

SOLUTION

What was the scope of their involvement?

Netclues Inc. designed and developed our website and booking reservation system. The team also handled our online marketing efforts. The website had a tour booking feature and a reservation calendar with slot time booking.

What is the team composition?

We worked with five members of Netclues Inc.'s team.

How did you come to work with Netclues Inc.?

I found Netclues Inc. through a reference. The team provided great service at a good price.

How much have you invested with them?

We spent $10,000.

What is the status of this engagement?

We started working together in June 2020, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Netclues Inc. helped us get more bookings and visibility within six months.

How did Netclues Inc. perform from a project management standpoint?

Netclues Inc. delivered on time and responded well to our needs. We primarily communicated through meetings.

What did you find most impressive about them?

I'm impressed with Netclues Inc.'s service and quality.

Are there any areas they could improve?

No, there aren't any.