Mpire Solutions

BACKGROUND

Please describe your company and position.

I am the CTO & Founder of Cleveroad

Describe what your company does in a single sentence.

Cleveroad is an ambitious Mobile and Web development company providing services for business segments, audacious startups, and private clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mpire Solutions to accomplish?

• Hubspot CRM
• Workflows and Automation

SOLUTION

How did you find Mpire Solutions?

Online Search

Why did you select Mpire Solutions over others?

• High ratings
• Good value for cost

How many teammates from Mpire Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We wanted to convert our business process with Hubspot CRM where we use leads, customers, and deals modules. We wanted to design our sales pipeline with CRM using different stages to track the deals and revenue within our organization.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They define different milestones to achieve the final result. They communicate with us via meetings and understand what we want to implement with hubspot for our business process. They have provided demo from time to time and we provided feedback to improve our process. They were amazing in the demo.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Based on meetings on a regular basis, they demo all the features they implemented from time to time. Their communication was the key to finishing this project on time. They were very proactive in terms of communication.

What was your primary form of communication with Mpire Solutions?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Their working style was very professional. Their communication, delivery, and attitude were truly remarkable. 

Are there any areas for improvement or something Mpire Solutions could have done differently?

We did not find any mistakes, they were excellent in all the milestones that we defined from the start of the project plan and they executed them very well.

BACKGROUND

Please describe your company and position.

I am the CEO of ELEKS

Describe what your company does in a single sentence.

ELEKS is the partner of choice for many of the world's leading enterprises, SMEs and technology challengers. We help businesses elevate their value through custom software development, product design, QA and consultancy services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mpire Solutions to accomplish?

• Accurate and easy reporting
• Optimize hubspot CRM

SOLUTION

How did you find Mpire Solutions?

Online Search

Why did you select Mpire Solutions over others?

Great culture fit

How many teammates from Mpire Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mpire team supported us in cleaning up and optimizing our hubspot CRM. 

1. They reviewed our current CRM
2. Came up with recomendations
3. Implemented those reccomendations

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Here are the measureable outcomes;

1. Optimized CRM
2. Efficient reporting/analytics of our sales efforts

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Weekly meetings with very detailed project tracking and clear objectives for each meeting.

What was your primary form of communication with Mpire Solutions?

Virtual Meeting

What did you find most impressive or unique about this company?

Overall, The team took the time, effort, and energy to truly understand our business needs and really work around them. Not your ordinary consultant that just tries to give you a standard playbook or framework. 

Are there any areas for improvement or something Mpire Solutions could have done differently?

none

BACKGROUND

Please describe your company and position.

I am the CEO of VIK-HR d.o.o.

Describe what your company does in a single sentence.

• Management systems and Products
• Processes and services Certification
• Testing and Technical inspection of products and materials
• Professional and expert services in the domain of Occupational safety and health and Fire safety.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mpire Solutions to accomplish?

• Development of the CRM program

SOLUTION

How did you find Mpire Solutions?

• Online Search
• Referral

Why did you select Mpire Solutions over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Mpire Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Development of a CRM application for easier organization of own resources and needs, as well as communication with clients

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Connecting to the cloud and synchronizing documents takes place in real time. 
2. Never a problem with network security.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Easily accessible and always available for questions and help. With the help of colleagues, prompt resolution of our inquiries and needs.

What was your primary form of communication with Mpire Solutions?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their reliability that the agreed jobs will be completed within the deadlines. They take responsibility for their work and clients.

Are there any areas for improvement or something Mpire Solutions could have done differently?

Within our business relationships and scope of work, we have no objections. Therefore, we would not change anything in our business relationship

BACKGROUND

Please describe your company and position.

I am the Vice President of Lending of Arixa Capital

Describe what your company does in a single sentence.

Arixa Capital is one of the West Coast’s premier private real estate lenders providing small balance loan solutions to lower middle-market residential and commercial investors and developers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mpire Solutions to accomplish?
we hired Mpire Solutions to help us set up and optimize HubSpot CRM.

SOLUTION

How did you find Mpire Solutions?

Referral

Why did you select Mpire Solutions over others?

• Referred to me
• Company values aligned

How many teammates from Mpire Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mpire Solutions took time to understand our business needs and customized HubSpot to fit them perfectly. They added features like automated workflows for leads, detailed analytics dashboards, and tools to manage property listings.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Thanks to their work, we saw increase in lead conversions and cut down on a lot of manual tasks. We now have a clearer picture of our sales pipeline, which has helped us make better decisions and improved how we serve our clients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was great. They always met deadlines, kept us updated, and quickly addressed any issues. Most of our communication was through email which worked really well.

What was your primary form of communication with Mpire Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their deep knowledge of HubSpot and their ability to tailor solutions to our needs. They were proactive and handled challenges effectively.

Are there any areas for improvement or something Mpire Solutions could have done differently?

Overall, Mpire Solutions went above and beyond to help us get the most out of HubSpot. We’d recommend them to anyone looking for top-quality CRM consulting and development.

BACKGROUND

Please describe your company and position.

I am the General Manager of Seal Bond

Describe what your company does in a single sentence.

Seal Bond is a leading manufacturer of commercial/industrial grade adhesives, sealants & coatings using advanced moisture-cure technology

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mpire Solutions to accomplish?

• Migrate and integrate Salesforce data to HubSpot

SOLUTION

How did you find Mpire Solutions?

• Referral
• Other

Why did you select Mpire Solutions over others?

• High ratings
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Mpire Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Salesforce migration to HubSpot, along with hands-on training for the sales team

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

On-time completion of project deliverables

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, communication is great and projects were delivered on time without exception. 

What was your primary form of communication with Mpire Solutions?

Virtual Meeting

What did you find most impressive or unique about this company?

They have a unique operating model with many subject matter experts. They also have a well-thought-through approach to account management that keeps everything organized.  

Are there any areas for improvement or something Mpire Solutions could have done differently?

none

BACKGROUND

Please describe your company and position.

I am the VP of Finance of Madison Security Group, Inc.

Describe what your company does in a single sentence.

Excellence In Security Services 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mpire Solutions to accomplish?

• We hired Mpire to develop our initial product, from scratch, through MVP. The product was a relatively complex system with many cloud components.

SOLUTION

How did you find Mpire Solutions?

• Online Search
• Referral

Why did you select Mpire Solutions over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Mpire Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• The scope of work started with product definition and specification, included architecture specification, and ultimately implementation.
• The implementation details included selection of FE and BE programming languages, the DB architecture, and security components.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The MVP was extremely well received by customers and investors, enabling the next phase of company growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was an Agile variation, with 1-week sprints. Typical PM tools were used for this - JIRA, Slack, Figma, etc.

What was your primary form of communication with Mpire Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Problem areas are immediately acted upon, and the vendor team is very good at maintaining a very high level of team performance. The flexibility and ability to staff unique needs on a very tight timeline were world-class. Their level of technical talent is generally very high, however the higher-level client engagement function is exceptional. There are regular team performance reviews which includes the account manager as well as the local engineering manager.

Are there any areas for improvement or something Mpire Solutions could have done differently?

Their technical performance and results were remarkable and left no room for improvement.

BACKGROUND

Please describe your company and position.

I am the CEO of Integrity and Values

Describe what your company does in a single sentence.

We are a specialist Leadership Behavioural change organisation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mpire Solutions to accomplish?

• We wanted help to integrate HubSpot, create email templates, and set up and manage nurture programs.

SOLUTION

How did you find Mpire Solutions?

LINKEDIN

Why did you select Mpire Solutions over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Mpire Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mpire Solutions onboarded us to HubSpot, merging data from 3-4 data sources. They create email newsletter templates, a data capture campaign, a few landing pages, and nurture programs. Their team also trained us in HubSpot.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Mpire Solutions finished the integration, and our email newsletters are working well. However, it is too early to tell for other areas.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Mpire Solutions team made working together as simple as possible, and their communication is excellent. Timely delivery!!!

What was your primary form of communication with Mpire Solutions?

Email or Messaging App

What did you find most impressive or unique about this company?

Their responsiveness, efficient communication, and product knowledge stand out.

Are there any areas for improvement or something Mpire Solutions could have done differently?

None I can think of, but if any they always quickly resolve the issue.