Moburst

BACKGROUND

Please describe your company and position.

I am the Head of Digital Marketing of Latet Israeli Humanitarian Aid

Describe what your company does in a single sentence.

Later Israeli Humanitarian Aid is one of Israel's largest nonprofits dedicated to combating poverty and nutritional insecurity- serving as an umbrella organization for 210 local NGOs, Latet operates Israel's first national food bank and runs impactful aid programs with effectiveness and transparency. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Moburst to accomplish?

• Building the organization’s new website from A to Z (features definition, design, development)

SOLUTION

How did you find Moburst?

Online Search

Why did you select Moburst over others?

• Pricing fit our budget
• Great culture fit
• Professional & reliable impression, Positive personal connection, Relevant case studies

How many teammates from Moburst were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project consisted of a full redesign and development of our organizational website (both in terms of visual identity and user experience) that reflects the breadth of our mission, engages diverse audiences, and supports meaningful action; whether donating, volunteering, partnering, or seeking help. The scope of work included: 

• Website specification and planning: creating the sitemap, user flows, and defining the new structure and functionalities. 
• Design: a full visual and UX redesign to align with our brand identity and create an intuitive experience. 
• Development: end-to-end implementation of the website. 
• Integrations: connecting the website with external platforms such as payment gateways, CRM, and marketing tools. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Although the website has only recently launched, we already see promising results:

• Visitors engage more deeply with program content, with the new structure making it easier to understand the breadth of our mission and activities.
• The donation and volunteering/careers application flows are smoother and more intuitive, leading to higher completion rates.
• The integration with our CRM enables faster and more personalized follow-up with donors, partners, volunteers and help seekers.

These early outcomes give us confidence that the new website will continue to drive meaningful engagement and support.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From the start, the team felt like true partners, fully committed to our success and aware of the website’s importance to our organization. They managed the project in a structured and reliable way, delivering on time, guiding us with professional recommendations while staying flexible to our needs. Communication was always clear and solution-oriented, and their deep technical expertise and willingness to take full ownership gave us real peace of mind.

In short, their project management was professional and collaborative. The experience was so positive that we have already completed another project together and continue to work with them on the website’s ongoing maintenance.

What was your primary form of communication with Moburst?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The feeling that nothing was impossible. They always found a way to make things work or suggest an alternative solution. Beyond their professionalism and vast knowledge, they brought genuine kindness to every interaction, which made the entire collaboration not only productive but also enjoyable.

Are there any areas for improvement or something Moburst could have done differently?

We don’t feel there were any significant areas for improvement. Naturally, in a complex project like this, challenges came up along the way but the team worked hand-in-hand with us to address them quickly and effectively. Overall, we are truly delighted with both the process and the results.

BACKGROUND

Please describe your company and position.

I am the CEO of Momentum Technology

Describe what your company does in a single sentence.

Momentum Technology is a leading software technology company specializing in privacy. Founded in 2018, we have helped empower nearly 7 million people worldwide to safeguard their personal data and privacy.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Moburst to accomplish?

• Helping us relaunch a brand new app

SOLUTION

How did you find Moburst?

• Online Search
• Other

Why did you select Moburst over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Moburst were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Moburst assisted us with:

• Redesigning the onboarding flow for a new app that needed additional expert assistance
• Creating data dashboards for us to track SEO success
• Assisting us with MMP implementation when that MMP was not helpful
• Reviewing our marketing campaigns and strategies and making recommendations for better ROI and tracking

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Unfortunately, it's still a little too early to tell since we just relaunched the new app with Moburst's onboarding changes. I believe those were needed and great recommendations, so we're excited to see how it performs. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered on time and actually gave us more ideas than we could handle! We're a small team, and we found they had many more people available to help and jump in when needed, but we also had to slow down the workload at times to keep up. 

What was your primary form of communication with Moburst?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Everyone was incredibly knowledgeable, helpful, and great to work with!

Are there any areas for improvement or something Moburst could have done differently?

We would've appreciated more help with the actual implementation rather than just large to-do lists of what we needed to do. It's possible this would've been offered had we asked, so just a note for future customers.

BACKGROUND

Please describe your company and position.

I am the Head of Product marketing of Zesty

Describe what your company does in a single sentence.

Zesty is a FinOps solution that helps companies realize cloud savings that are otherwise impossible to reach

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Moburst to accomplish?

• Create an en explainer video for one of our more technical products
• Needed to present abstract capabilities in a clear and simple way
• Had to be short, concise and look good

SOLUTION

How did you find Moburst?

Referral

Why did you select Moburst over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Moburst were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To create an animated explainer video for a technical product that is quite complex. Was important that the video would explain the technical capabilities and abstract functions in a way that is short, concise and easy to understand. It was also important that the video looked good and would be engaging to watch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

People engaged in watching the video for a long duration Can see that it influences the ability of prospects to look into the product even further

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication was very good. Ben would typically respond to emails within a matter of days. The video creation process was clear and well structured, starting with a script, moving to a storyboard and then animation. They were also very patient with us as we had delays on our end that held up the creative process.

What was your primary form of communication with Moburst?

Virtual Meeting

What did you find most impressive or unique about this company?

I like the way they turned abstract concepts into visual illustrations, something that is really not easy to do! Also worked well with a multi-disciplinary team to ensure that the video was technically accurate and in line with branding objectives.

Are there any areas for improvement or something Moburst could have done differently?

Nothing comes to mind

BACKGROUND

Introduce your business and what you do there.
I’m the SEO manager of a visual collaboration tool.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Moburst?

We needed support to run a YouTube campaign with content creators from the US. We had worked on a similar campaign in the past but needed support to escalate the project quickly.

SOLUTION

What was the scope of their involvement?

Initially, Moburst provided templates for us to answer about our campaigns’ reach and goals. Moburst supports us in the management and execution of our YouTube campaign with influencers.

What is the team composition?

Initially, we worked with more than five teammates from Moburst. After that, I’ve been working directly with four teammates from Moburst. 

How did you come to work with Moburst?

Initially, we were looking for outsourcing companies and interviewed four service providers.  We liked Moburst’s work from the beginning and chose them because of their transparency and their previous experience working with influencers.

How much have you invested with them?

We’ve spent between $50,000–$100,000 with Moburst.

What is the status of this engagement?

We began working with Moburst in June 2023, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’ve seen positive results on our website visit numbers and our YouTube impact metrics. Moburst’s campaign has also led to improved conversions and new users. 

How did Moburst perform from a project management standpoint?

Moburst has delivered work as planned. Working with influencers sometimes causes delays, and that is something Moburst can’t control. However, Moburst meets deadlines and has reached our project’s targets. The team has delivered more pieces of content than the ones we have in the contract. Our communication with Moburst is quick and easy. 

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I’ve worked more closely with Melanie (Creator Network Manager), and she’s great. Although all of Moburst’s teammates I’ve worked with are productive and have unique ideas — we’re very happy with Moburst’s team.

What did you find most impressive about them?

Moburst has been proactive since the beginning of our engagement. The team is productive and responds quickly to our requests. Moburst has resolved issues with influencers and delivered content quickly.

Are there any areas they could improve?

I can’t think of anything for Moburst to improve. 

Do you have any advice for potential customers?

I recommend being transparent with Moburst since the beginning of your engagement. The team understands the client’s needs, and if you’re transparent, it will be easy to work with them.

BACKGROUND

Please describe your company and position.

I am the Director of Brand and Communications of CytoReason

Describe what your company does in a single sentence.

AI for drug development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Moburst to accomplish?

• Create a video about the companies main product

SOLUTION

How did you find Moburst?

• Referral
• Clutch Site

Why did you select Moburst over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Moburst were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Moburst was tasked with creating a 4-minute animated video about the company's product. They did the project impeccably from start to finish. They wrote the script, created a storyboard, designed animation, added soundtrack, sound effects, subtitles.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Moburst delivered a 4-min video of the company's product. We've shown the video internally to management and employees and it received the highest ratings across the board. We are now creating a media campaign around the video, including social media, general media, email outreach and more. Up until now, this is by far the most professional video our company has created since its founding.

What was your primary form of communication with Moburst?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed the project flawlessly. They always delivered on time, responded and foresaw our needs throughout the project.

What did you find most impressive or unique about this company?

Two things: the people -Ben E., Gil I., the entire team - they were super professional and attentive to detail. They always foresaw our needs. And they understood and embraced our company culture.

Are there any areas for improvement or something Moburst could have done differently?

Nothing major I can think of.

BACKGROUND

Introduce your business and what you do there.

I’m a former department director for a startup company that develops interactive video technology for e-commerce purposes.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Moburst?

The company went through a pivot, so we required a new website that matched the company’s new branding and messaging. We already had a website, but we wanted a company that could develop a new one from scratch. Moreover, in order to display our technology, we needed to implement our products into the website.

SOLUTION

What was the scope of their involvement?

Moburst helped us design and develop a new website from scratch. The process started with us creating the specifications and writing the copy for the website internally. Thus, we initially went to Moburst with a brief, our specifications, and a general idea of what we wanted on each page regarding the content and copy.

Additionally, we told Moburst where we wanted our interactive experiences to be placed. After the assessment process, they took our input and created the designs for our site using Figma. Then, they developed it in WordPress. After the project ended, they offered maintenance and hosting services.

Our website has everything a user would expect from a brand website. It has a library with our interactive video templates, as well as a page that describes all of our technology’s features.

What is the team composition?

I worked directly with one main point of contact from Moburst, but I know that a lot of other teammates were working behind the scenes.

How did you come to work with Moburst?

They were recommended to us.

What is the status of this engagement?

We worked together on this project from around September–November 2022. However, the company is still working with Moburst on adding more capabilities, features, and updates as our product grows.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

When we started the project, we had a very good idea of what we wanted, and Moburst executed our ideas to perfection. The website they delivered is very user-friendly and user-oriented, and it provides a lot of great examples of what the company can do for their clients.

Once we launched the new website, the user feedback was amazing! People loved the new design and thought the messaging was very clear. Now, it’s easily understandable the value we offer and what we do. We’ve been hearing nothing but good compliments.

How did Moburst perform from a project management standpoint?

Moburst performed wonderfully. They were very organized, highly communicative, and really easy to work with. Their task management was very clear, and they were very transparent about all the open tasks and the project’s status. We communicated via phone, Zoom, email, and text messages, and we used monday.com for project management.

What did you find most impressive about them?

First and foremost, Moburst’s customer service level was impressive — their project management was critical for the project’s success. Additionally, they were very creative, thought outside the box, and responded to our change requests very quickly.

Throughout the process, Moburst made a lot of suggestions and brought to the table really creative ideas. We really valued their input; they demonstrated that they knew what they were talking about. On top of that, they were professional, friendly, and pleasant to work with.

Are there any areas they could improve?

Although there are always small things in any development process that can be improved, we experienced no major issues. Overall, we were very happy with everything.

Do you have any advice for potential customers?

Hire them!

BACKGROUND

Please describe your company and position.

I am the Strategy & Product Storyteller of (a/an) Telecommunications

Describe what your company does in a single sentence.

Our company is a multinational corporation specializing in software and services for communications, media and financial services providers and digital enterprises.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Moburst to accomplish?

• Creating animations for demos
• Creating a demo platform built over CMS
• Creating UX and building an interface for demoing a system

SOLUTION

How did you find Moburst?

Other

Why did you select Moburst over others?

• Great culture fit
• Good value for cost
• Other

What was the size of Moburst’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Moburst helped create UX for several systems we demoed along with animations and a demo platform built over a CMS to allow flexibility in updating the demos.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Working demos

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I am happy to write a positive review for this vendor, as their performance has been exceptional. Firstly, their ability to deliver on time was impressive. They ensured that all deliverables were completed on schedule, which made our project run smoothly and helped us meet our deadlines.

Moreover, the vendor's availability was top-notch. They were always available to answer our questions and provide support whenever we needed it. Their prompt response time and willingness to help make working with them a pleasure. Finally, the results produced by this vendor were of top-level quality. The deliverables were well-crafted and exceeded our expectations. The vendor's attention to detail and commitment to delivering exceptional work was evident in every aspect of the project.

Overall, working with this vendor has been a fantastic experience. Their professionalism, expertise, and dedication to providing top-level results are commendable. We highly recommend them to anyone seeking a vendor that can deliver on time, provide top-notch availability, and produce exceptional results.

What was your primary form of communication with Moburst?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about this vendor was their ability to consistently deliver on time, provide top-level availability, and produce exceptional results.

Are there any areas for improvement or something Moburst could have done differently?

None that I can think of

BACKGROUND

Introduce your business and what you do there.

I work in marketing and communications for a law firm. I’m in charge of PR, visibility, online branding, rankings, and events.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Moburst?

We engaged Moburst to develop and design a website for our firm with new branding. We wanted the site to look prestigious and engaging to entice users to spend more time navigating the site.

SOLUTION

What was the scope of their involvement?

First, we met with the Moburst team to discuss our needs for the website, including the pages and type of design that would best convey our message. We exchanged examples of other law firms’ websites to ensure we aligned on inspiration before Moburst started the design phase. Then, the Moburst team submitted the first draft of the website design, and we shared our feedback. 

After making some minor revisions to the design, they developed the site using WordPress. They created a news page and individual pages for each of our lawyers. They also made tabs within each lawyer’s page outlining their practice areas.

Since launching the website, we’ve kept Moburst on a monthly retainer to help us maintain the site and upload content. They’ve also been responsible for designing presentation decks and posts for Facebook. We haven’t utilized Moburst’s SEO or marketing services yet, but we plan to in the future. 

What is the team composition?

We’ve worked with five team members from Moburst. 

How did you come to work with Moburst?

We looked at other websites for inspiration and noticed that Moburst had designed and developed many of the sites that stood out to us. I approached them and liked their dynamic nature and youthful spirit, so we moved forward. 

How much have you invested with them?

We’ve invested about 200,000 shekels (approximately $57,000 USD). 

What is the status of this engagement?

We initially engaged Moburst in July 2021, and the partnership is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

From the very first website draft Moburst submitted, we knew we’d chosen the right service provider. The managing partner and I were very impressed with the draft, which aligned perfectly with our vision and goals. After making some minor tweaks to the design, they built a functional, modern website.

We’ve been very satisfied with the results; our clients and partners have commented on the quality of the site and its beautiful design. Their development efforts have helped us improve the UX for our clients, especially concerning our newsletter. Before working with Moburst, we emailed our newsletters and attached pdf files linked to our website and social media accounts. Now, our newsletter links directly to our website, so we’ve removed a step, which has contributed to a significant increase in website traffic. 

How did Moburst perform from a project management standpoint?

Moburst has managed the project superbly; they’ve been an efficient, professional partner. They’ve responded promptly to our requests and made themselves available at all times. The team has consistently welcomed opportunities to further our partnership, which we’ve appreciated.

We’ve used WhatsApp, email, and phone to communicate and Google Drive to share requirements and keep track of tasks. The team has consistently delivered work on time. We experienced one project delay due to my maternity leave, but that had nothing to do with Moburst. 

What did you find most impressive about them?

We’ve been most impressed by Moburst’s industry and market knowledge; they’ve shared valuable web design and development expertise. Additionally, they’ve been a dynamic and considerate partner. They’ve assessed our business requirements and delivered what we asked for and more. I have no doubt that I’ve been working with the best team in the business. 

Are there any areas they could improve?

I have nothing Moburst could improve on. 

Do you have any advice for potential customers?

I would recommend Moburst for businesses in need of website development assistance. I advise telling them what you need and being open to their ideas. 

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Medias, a digital creative company providing services for culinary businesses in Israel. Our services include digital marketing, website development, content creation, influencer marketing, and more.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Moburst?

We wanted to develop and design a new website for a client, one of the largest bakeries in Israel. The site needed to have a new look and feel.

SOLUTION

What was the scope of their involvement?

To start off, we worked together on the purpose of the website, defining who the users would be and what kind of information they needed. Moburst then produced designs and sent them to our client for approval. Later on, their team developed the website and loaded all content from the old website. They also added new content, such as recipes, product pages, and a new language. The site was built on WordPress.

Currently, Moburst provides maintenance support, especially whenever the content needs to be changed.

What is the team composition?

I mainly work with their designer and creative manager.

How did you come to work with Moburst?

I found them through an online search. I reviewed several of their case studies as well as the websites they had designed and developed for other big companies. I ended up liking their work a lot because it showed that they have great attention to small details, which made their outputs look really good.

How much have you invested with them?

We’ve spent around $50,000.

What is the status of this engagement?

We started working together around July 2021, and our collaboration is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our client is very satisfied with the website, and they've gotten a lot of compliments about it. We’re also seeing that the website is doing much better than the old one in terms of page views and bounce rate because users can easily find the information they’re looking for.

How did Moburst perform from a project management standpoint?

Their project management style is great. Moburst has done everything they can to deliver on time, and working with them has been very fluid and easy. Whenever we need to add something or have a change of heart, they always say yes to us. For communication, we interact mainly through phone calls, email, and in-person meetings.

What did you find most impressive about them?

I’m impressed by the fact that their team wants to deliver a project that they can be proud of. They’ve made sure to deliver a product that not only works but also looks good and innovative. For instance, whenever we wanted something that did not look or work well, their team would always make sure that we understood clearly the consequences of every choice, allowing us to make smart decisions. Overall, they never give me the feeling that they just want to deliver something. 

Are there any areas they could improve on?

I don’t think so. We’re very satisfied with the work that they do, and we trust them.

Do you have any advice for potential customers?

If you plan to work with them, make sure to give their team the freedom and space they need to create something that they’ll be proud of.

BACKGROUND

Introduce your business and what you do there.

I’m the senior director of VIP and customer support at Playtika, a mobile gaming company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Moburst?

We needed help with the UX/UI design of a new customer support portal for one of our clients.

SOLUTION

What was the scope of their involvement?

Moburst has created the UI/UX designs we needed. Initially, we had a brainstorming session to address our client’s needs and review how they wanted the solution to look. Then, they provided us with some mockups they made on InVision, and we iterated on those to make some corrections and changes.

After that, the rest of the project has gone smoothly. They’ve already provided us with the final designs, which they created using Adobe. Now, our internal team is in charge of implementing them.

What is the team composition?

We’ve worked with some designers from Moburst, and they’ve been part of the meetings, but we don’t communicate with them directly.

How did you come to work with Moburst?

Moburst was referred to us. We evaluated a few companies that came up with different creative ideas, but we saw that Moburst provided the most efficient and exciting suggestions for the project.

How much have you invested with them?

We’ve spent less than $50,000.

What is the status of this engagement?

We started working together in January 2021, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Thanks to Moburst’s designs, we can definitely see an improvement in our platform’s UI/UX.

How did Moburst perform from a project management standpoint?

Moburst is very professional, and they’ve performed excellently on everything. We usually communicate via Zoom.

What did you find most impressive about them?

Moburst’s work in defining projects is very detailed. They excel at doing market research and coming up with creative ideas. Additionally, they’re very knowledgeable regarding project execution.

Are there any areas they could improve?

Given that Moburst is very knowledgeable, it would be good if they pushed their ideas more instead of relying on the client’s ideas. Sometimes, they’ve changed direction based on our ideas, but we’ve realized that their input is usually better due to their experience.

Do you have any advice for potential customers?

Go for it — you’ll be happy working with them.