We are a software company focused on mobile development that works in recognized and quality-demanding markets such as the American and European markets. We work with a solid and reliable tech stack that allows us to provide high-quality solutions to startups and software factories that need extra resources to scale their team.
We always offer the best client-specific solution with transparency and commitment all the way through, so if you are not a technical founder, rest assured that we will advise you by using our engineering expertise and gathered experience from continuously creating, developing, and validating our own products.
We want your product to succeed, multidisciplinary devoted teams who adapt to clients' needs using agile methodologies lay down the pillars of our company and help us create relationships that last forever.
Web and App Development
Transforming Ideas into Reality: Expertise in Native and Hybrid Mobile App Development, Full-Stack Web Applications, and Enterprise-Grade Software Solutions. Our Agile Development Team Excels in Building, Testing, Deploying, and Supporting Custom Solutions
Staff Augmentation
We have a team of qualified Software Engineers that work alongside each client to help them achieve their goals while saving time and money.
We work as your tech partner to create a long-term relationship.
UX/UI
Designing Experiences That Delight: We Identify User Needs, Validate Solutions, and Transform Wireframes and Prototypes into Pixel-Perfect Web and Mobile Products with a Human-Centered Focus.
Min project size
$5,000+
Hourly rate
$50 - $99 / hr
Employees
10 - 49
Locations
Montevideo, Uruguay
Year founded
Founded 2020
1 Locations
Montevideo , Uruguay
No have been added yet...
Pricing Snapshot
Min. project size
$5,000+
Avg. hourly rate
$50 - $99
/hr
Rating for cost
4.9
/5
What Clients Have Said
MetaLabs is praised for delivering good value for cost, with multiple clients noting that their pricing fits within budgets. Projects involve small to medium team sizes (1-10 employees), and they consistently meet or exceed expectations in quality and timeliness.
A few clients noted that MetaLabs could improve on documentation practices, particularly in the early stages of projects. Ensuring thorough documentation was seen as a key area for enhancement.
Valuable Business Insights
Clients appreciated the valuable insights and suggestions provided by MetaLabs, which went beyond the scope of the project. This added value was a unique aspect of their service.
Effective Communication and Responsiveness
Clients consistently praised MetaLabs for their excellent communication skills and responsiveness. Regular updates and prompt addressing of issues were common themes across reviews, contributing to a smooth workflow and timely deliveries.
Timely Deliverables
MetaLabs consistently delivered projects on time or ahead of schedule. Clients appreciated their efficiency and the ability to meet deadlines, which was crucial for the success of the projects.
Seamless Integration with Client Teams
MetaLabs integrated seamlessly with client teams, using tools like Slack, GitHub, and Pivotal Tracker to maintain smooth communication and collaboration. Their ability to fit into existing workflows was praised.
Successful Client Acquisition and Marketing
MetaLabs was effective in enhancing client acquisition and marketing strategies, leading to significant improvements in business metrics such as client acquisition and scheduling efficiency.
MetaLabs provided digital marketing services for a psychotherapy company. They assessed the scheduling system, added an online booking system with automated reminders, and made other improvements.
MetaLabs' efforts led to a 105% increase in client acquisition and a 155% improvement in the scheduling system. The team was responsive, communicative, and a pleasure to work with. They consistently delivered ahead of schedule and promptly addressed any issues that arose.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner of White Pine Therapy
Describe what your company does in a single sentence.
Provides psychotherapy to those with chronic illness, depression, or trauma.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire MetaLabs to accomplish?
Scheduling optimization
Client acquisition
Service delivery
SOLUTION
How did you find MetaLabs?
Online Search
Referral
Why did you select MetaLabs over others?
High ratings
Close to my geographic location
Pricing fit our budget
Good value for cost
Referred to me
How many teammates from MetaLabs were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Metaseed collaborated closely with White Pine Therapy company and made significant improvements in operations, client acquisition and marketing. Streamlined Scheduling:
Assessed Current System: Metaseed evaluated the existing scheduling system to pinpoint inefficiencies.
Implemented Digital Tools: They introduced an online booking system with automated reminders to reduce missed appointments.
Developed Centralized Database: A unified client database was created for better access to information.
Introduced Flexible Scheduling: They added varied session lengths and teletherapy options.
Enhanced Client Acquisition:
Conducted Market Research: They analyzed local demand and the company's unique selling points.
Initiated Referral Programs: Referral incentives for existing clients were introduced.
Strengthened Networking: Partnerships with local organizations and medical professionals were established.
Boosted Online Presence: The company was listed on relevant directories and review platforms.
Improved Marketing:
Completed Brand Audit: The consultants evaluated and refined the company's brand image.
Launched Content Marketing: A blog addressing mental health issues was started.
Developed Social Media Strategy: Consistent posting on key platforms was initiated.
Began Email Marketing: A newsletter was introduced to engage the client base.
Optimized for SEO: The website was optimized to rank higher on search engines.
Implemented Paid Advertising: Targeted ad campaigns on Google and Facebook were launched.
Incorporated Feedback: Feedback from clients was collected and strategies adjusted accordingly.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
New scheduling system created 155% improvement in clients contact White Pine (month/month) 105% improvement in client acquisition (month/month) New branding and marketing strategy delivered
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Project was delivered ahead of schedule. Team was very responsive.
What was your primary form of communication with MetaLabs?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Dedication to client needs and accessibility. When I had an issue, it was addressed very quickly. The team is also very pleasant to work with. Expectations are set ahead of time and goals are frequently referenced and updated when appropriate.
Are there any areas for improvement or something MetaLabs could have done differently?
It would have been great if MetaLabs could have pointed out other resources that could enhance my business. It could be great if they can grow their resources to be a one-stop-shop for business development.
RATINGS
5.0
"I would 100% work with them again."
Quality
4.5
Service & Deliverables
"High quality service and exceptional deliverables. I just want more!"
Schedule
5.0
On time / deadlines
"Always on time or early. Never missed a deadline."
Cost
5.0
Value / within estimates
"Very efficient."
Willing to Refer
5.0
NPS
"My business has grown from MetaLabs. I want others to grow as well!
Staff Aug, Mobile & Web Dev for Collaboration App Provider
IT Staff AugmentationMobile App DevelopmentWeb Development
$50,000 to $199,999
Jan. - July 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We employed agile practices and had consistently good velocity in our work with MetaLabs."
Aug 21, 2023
President, There.App Co
Seth Kenvin
Software
San Francisco, California
11-50 Employees
Online Review
Verified
MetaLabs provided staff augmentation services for a collaboration application provider. MetaLabs joined the client's development team and assisted with key product advancements, collaborating via GitHub.
MetaLabs helped the client achieve good development velocity by employing agile practices. The team delivered work with few QA issues and had excellent communication with the client through daily stand-ups and Slack. MetaLabs used Pivotal Tracker to document work and met the client's expectations.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the president of There.App Co
Describe what your company does in a single sentence.
Collab. app for on-location teamwork.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire MetaLabs to accomplish?
Increase dev velocity
Take on a couple particular key product advances we needed
SOLUTION
How did you find MetaLabs?
They InMailed me, mentioning they'd be up from South America in San Francisco so we met here
Why did you select MetaLabs over others?
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned
How many teammates from MetaLabs were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
MetaLabs joined our overall dev team efforts including collaboration across Github, Pivotal Tracker, Slack and more environments, plus stan-dup participation and overall integration into our comm.s practices. This good conduct included good connections between management & dev talent on our side as client, and also management & dev talent on their side -- we all have worked well together in whatever combinations of interacting there's been.
Beyond generally picking up stories when capacity allowed in our agile approach, Metalabs developers took on a couple of key initiatives that had not yet been started, and it was time. Those were both delivered with thoroughness, consistency, timeliness, strategic creativity and good communication and documentation.
There was one bad development in work we did together, which was a situation Metalabs proactively addressed (just as I personally was just becoming aware of there being an issue) and resolved very swiftly & professionally.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We employed agile practices and had consistently good velocity in our work with MetaLabs, with deliverables being on-spec and few QA issues
Describe their project management. Did they deliver items on time? How did they respond to your needs?
All good -- we document things in Pivotal Tracker, communicate internally on Slack, do regular standup online meetings -- they've been good citizens in all of those environments including setting of & delivering to expectations
What was your primary form of communication with MetaLabs?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Excellent communicators including immediate understanding of what we're doing and effectively expressing issues that were on them to raise
Are there any areas for improvement or something MetaLabs could have done differently?
our engagement's been only excellent
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Mobile Application Dev & Web Design for Stretching Studio
Mobile App DevelopmentWeb Development
$10,000 to $49,999
Sep. 2022 - Mar. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"So far they've been amazing."
Mar 11, 2023
Executive, Burn & Stretch Studio
Anonymous
Wellness & Fitness
Uruguay
1-10 Employees
Online Review
Verified
MetaLabs developed an iOS and Android app for a stretching studio. The app allows users to book classes, manage payments, and track their membership status. MetaLabs also created an administrative dashboard.
The deliverables from MetaLabs were on time, and the client was always able to test the app's progress during development. The team went above and beyond to understand the client's needs and provided valuable insights. MetaLabs was highly accommodating to the client's schedule.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am an executive for Burn & Stretch Studio
Describe what your company does in a single sentence.
First stretching studio in LATAM, onsite classes and online content.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire MetaLabs to accomplish?
Create a mobile application so my students could book classes
Receive payments via credit-cards
Sketch first version of my webpage
SOLUTION
How did you find MetaLabs?
Online Search, Referral
Why did you select MetaLabs over others?
Close to my geographic location
Great culture fit
Referred to me
Company values aligned
What was the size of MetaLabs’s team?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The entire project consisted of a mobile application for both iOS and Android that allowed my students to book onsite classes easily while tracking their membership status and manage payments easily with a payment gateway. This also meant that I needed an admin dashboard to keep track of all of this data and also add new students to the platform.
Finally, we worked on a first sketch of a first version of my website, which I plan on improving soon in order to start selling online content to Argentina and Chile.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Admin and mobile app deliverables per sprint
Ready to use "staging" environments to test progress
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Deliverables where always on time, the "staging" environment was always available if I wanted to test anything any day, and their flexibility to adjust to my schedule was incredible.
What was your primary form of communication with MetaLabs?
In-Person Meeting, Virtual Meeting
What did you find most impressive or unique about this company?
They always went the extra mile, not only did they try to understand my needs but they also shared a lot of valuable insights and suggestions from what they learned by building their in-house products.
Are there any areas for improvement or something MetaLabs could have done differently?
I plan to keep on working with them, and maybe then I'll find something to comment on to improve, but so far they've been amazing.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
UI/UX Design for Crowdfunding Platform
UX/UI Design
Less than $10,000
February 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"It didn't feel like they were contractors; it felt like they were part of our team."
Feb 23, 2022
CEO & Co-Founder, Strobe
Matthew Fischer
Arts, entertainment & music
Los Angeles, California
1-10 Employees
Online Review
Verified
MetaLabs designed the UX/UI of a crowdfunding platform for concerts. They used Maze for UX testing and completed the prototype via Figma within two weeks.
MetaLabs' designs received positive feedback from real users. Their visuals truly represented the company's brand identity and vision. An excellent team, MetaLabs provided detailed reporting and disregarded communication. They understood the client's needs to define their vision into designs.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm the CEO and co-founder of a crowdfunding platform for concerts.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire MetaLabs?
We had simple mockups of our desired design and we took them as far as we could, but we knew we needed professional help to get our app looking consumer-grade.
SOLUTION
How did you select this vendor?
Marco, the CEO, reached out to me directly via LinkedIn. I get business development messages from vendors all the time, but Marco stood out. He took the time to actually research our business and understand our vision. This gave me the confidence that he could help us build the product we want to bring to market.
After a couple of meetings to outline the scope of the project, see prior examples of their work, and get an understanding of how they would tackle the work, I was sold.
Describe the project in detail and walk through the stages of the project.
Initial meeting to establish the direction of the designs
We provided feedback on the design direction
They came back with a quick example of their ideas for the first and most critical flow of the app, using the design direction we agreed upon
We gave feedback on that first example
Using the feedback provided, they delivered a polished first flow
They set up UX testing via Maze so we could validate the designs with real users
As we ran testing, they completed the rest of the flows within the app as we provided feedback along the way
They delivered a complete prototype in Figma
All of this happened within 2 weeks, which is mind-blowing given the complexity of our app.
How many resources from the vendor's team worked with you, and what were their positions?
CEO, who functioned as a project manager
Lead Designer
We had daily meetings with the Lead Designer and the CEO would jump into those meetings every couple of days.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
The feedback on the designs from real users has been overwhelmingly positive. Furthermore, the completed designs truly represent our brand identity and even go beyond what our initial vision was. We're extremely excited to launch our app in the coming weeks and have confidence that the user experience will be intuitive and engaging.
How effective was the workflow between your team and theirs?
I mostly answered this in a previous question where I laid out the steps of the project, but the workflow was seamless. Daily meetings to check in on new designs and provide feedback plus a joint Slack channel where we could communicate asynchronously.I never felt like there was a gap in communication.
What did you find most impressive or unique about this company?
Their professionalism and how they acted as true collaborators. I know it sounds cliche, but it didn't feel like they were contractors; it felt like they were part of our team. They brought enthusiasm and curiosity to each meeting and would occasionally question our design choices or provide an alternative option we hadn't even thought of.
As a result, our designs are significantly better than they would have been if they had simply taken orders and didn't truly understand our business.
Are there any areas for improvement or something they could have done differently?
It would have been nice to receive a written update on what changes were made each day while iterating on designs. We communicated via slack and we had our daily meeting to review new designs, but sometimes it was challenging to remember all of the changes we had requested and all of the changes they had performed.
That being said, I don't think it impacted the project significantly and we still felt as if all of our requested changes were made.
RATINGS
5.0
"I would happily work with them again. They had a massive, positive impact on our business."
Quality
5.0
Service & Deliverables
"We now have excellent designs that we are proud to share."
Schedule
5.0
On time / deadlines
"Very easy. They asked what times would work best for us and we scheduled accordingly. Always on time and prepared."
Cost
5.0
Value / within estimates
"Considering the quality of their work and their professionalism, their pricing was extremely competitive."
Willing to Refer
5.0
NPS
"They are great to work with and produce great work. Pretty simple.
Mobile App UI Design for College-Oriented Software Company
UX/UI Design
Less than $10,000
May 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The quality of the work exceeded our standards."
May 23, 2023
CEO/CTO, Univvfy Technologies Inc.
Badr Belhiti
Software
Austin, Texas
1-10 Employees
Online Review
Verified
MetaLabs created high-fidelity UI designs for the mobile app of a software company focused on connecting college students with on-campus organizations.
MetaLabs was thorough in assessing all user flows, ultimately delivering quality designs that exceeded the client's standards. MetaLabs delivered on time and communicated very well via Slack and Figma. Overall, the client was grateful for the engagement.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO/CTO of Univvfy Technologies Inc.
Describe what your company does in a single sentence.
We build software that connects college students with organizations on campus
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire MetaLabs to accomplish?
Create high-fidelity UI designs for mobile app
SOLUTION
How did you find MetaLabs?
Cold LinkedIn
Why did you select MetaLabs over others?
Pricing fit our budget
Good value for cost
Company values aligned
Describe the scope of work in detail. Please include a summary of key deliverables.
The project was to develop high-fidelity UI designs for the MVP of our mobile app.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
All user flows were accounted for, and the quality of the work exceeded our standards.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They delivered on time, and we collaborated through Slack and Figma comments. Priorities were easily communicated, and I was able to get the designs I needed at the quality I desired.
What was your primary form of communication with MetaLabs?
Email or Messaging App
What did you find most impressive or unique about this company?
The quality of the designs is very high. It's difficult finding a good UI designer, so I'm grateful that I came across MetaLabs.
Are there any areas for improvement or something MetaLabs could have done differently?
N/A
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
UI Design & App Update for Software Company
Web Development
$10,000 to $49,999
Feb. - May 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were proactive in addressing problems."
May 1, 2023
CEO, Software Company
Anonymous
Software
Corpus Christi, Texas
1-10 Employees
Online Review
Verified
A software company hired MetaLabs to develop a new UI and update an existing app to utilize API. Using modern and best practices, the team helped the client update their code base and make it more professional.
MetaLabs delivered a functional code on time and was responsive to the client's questions. They communicated through email and a messaging app, ensuring a seamless collaboration. The client also praised their proactivity in resolving problems.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of a software company
Describe what your company does in a single sentence.
We make customer service tools for equipment manufacturers
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire MetaLabs to accomplish?
Update our application to utilize API
Facilitate the development of new UI
SOLUTION
How did you find MetaLabs?
Referral
Why did you select MetaLabs over others?
Good value for cost
What was the size of MetaLabs’s team?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The MetaLabs team helps us professionalize and update our code base to use modern best practices
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
New functional code deliverables
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The delivered per their estimates and were responsive to questions
What was your primary form of communication with MetaLabs?
Email or Messaging App
What did you find most impressive or unique about this company?
They were proactive in addressing problems.
Are there any areas for improvement or something MetaLabs could have done differently?
Overall they were excellent to work with
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Website Development for Marketing & Advertising Company
Web Development
$10,000 to $49,999
Apr. - June 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Everything was delivered on time."
Jul 11, 2022
CEO, Marketing & Advertising Company
Anonymous
Advertising & marketing
Montevideo, Uruguay
1-10 Employees
Online Review
Verified
MetaLabs helped a marketing and advertising company build a website for a third-party client. After thoroughly discussing the project scope and requirements, the team presented a draft and implemented changes.
MetaLabs delivered a modern, fast, and reliable website, which satisfied the customer. The team seamlessly communicated updates and held virtual project meetings to ensure timely delivery. Overall, their speed in the development and iterations were the highlights of the engagement.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the CEO of the company
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire MetaLabs?
develop a new website for one of our clients
SOLUTION
How did you select this vendor?
we evaluate different providers and we were convinced by the solution they presented to us and the attention they gave us
Describe the project in detail and walk through the stages of the project.
definition of the primary scope, acceptation of commercial offer and work schedule
detailed definition of the scope and requirements
presentation of the first draft of the project
adjustments and final development and subsequent validation and release
How many resources from the vendor's team worked with you, and what were their positions?
my team work directly with the ux/ui developer
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
Our client was very happy with the final result, a modern, fast and relaiable web sites as they imagined
How effective was the workflow between your team and theirs?
all the team was easy to communicate and provide to usd frequent updates. We had virtual meetings. Everything was delivered on time
What did you find most impressive or unique about this company?
The way the team integrated with our team is great and the ability to move and iterate quickly is what we need
Are there any areas for improvement or something they could have done differently?
everything its excellent, we will work again with metalabs without hehistate
RATINGS
5.0
"The way the team integrated with our team is great and the ability to move and iterate quickly is what we need."
Quality
5.0
Service & Deliverables
"MetaLabs helped us design and develop a website for one of our clients, achieving very good results and feedback"
Schedule
5.0
On time / deadlines
"excellent communication with all the team"
Cost
5.0
Value / within estimates
"seeing the final results was excellent"
Willing to Refer
5.0
NPS
"always
Custom Software Dev for Health App Platform
Custom Software Development
$10,000 to $49,999
Jan. 2021 - Ongoing
5.0
Quality
4.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
"The way the team understands the need to iterate and move fast has been impressive throughout the workflow."
Sep 22, 2021
Founder & CEO, Sanno
Anonymous
Healthcare
London, England
1-10 Employees
Online Review
Verified
MetaLabs has developed custom software with an agile approach for a health app platform. This platform is expected to support the client's product
MetaLabs has successfully created and launched the platform in a timely manner. The team has communicated well to provide progress updates and regular meetings. Their quick understanding of the client's needs and requirements has ensured the project's success.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Sanno is the first digestive health app that helps users with their symptoms through data patterns, programs and direct support from clinicians.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire MetaLabs, and what were your goals?
We needed support to build our product with an agile approach and based on lean startup mindset.
SOLUTION
How did you select MetaLabs and what were the deciding factors?
The deciding factors were speed, experience and same lean mindset.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
The scope of work include regular sprints to tackle new features, iterations based on user feedback and de-bugging.
How many people from the MetaLabs team worked with you, and what were their positions?
Marco is leading our work but we had the support of the full team especially with testing.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We have built and launched an app from scratch within 6 months as an MVP and have continued to deliberately work on improving the user experience, journey and metrics.
Describe their project management style, including communication tools and timeliness.
The team is efficient in terms of communication. We do a kick-off sprint meeting, daily updates on Slack and a mid-sprint catch-up.
What did you find most impressive or unique about this company?
The way the team understands the need to iterate and move fast has been impressive throughout the workflow.
Are there any areas for improvement or something they could have done differently?
In the beginning they could have been more diligent on documentation. Sanno emphasised documenting everything is key and they have followed well our requests.
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