Mendel Sites

BACKGROUND

Please describe your company and your position there.

I am the Owner and President. We are a full service print provider who also specializes in the distribution of packaging materials.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mendel Sites, and what were your goals?

Our original website was created in a rush, having bought the company 2 weeks before the global onset of Covid 19. We contracted Mendel sites to create Phase 1 of a 3 Phase rebuild to ensure our site properly represented our products and service offerings and better representative of the brand we have built.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found Mendel Sites through Facebook Marketplace. It was an easy selection after connecting with Sam, discussing the project and the process for which we would work together.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We identified what we were trying to accomplish. We were provided a worksheet to work through the initial development of basic but important content. After framework was created we began to supply images and page content. Sam was great to provide feedback and suggestions from start to finish and completed for us the complete turn over from old to new including helping us with recommended hosting services etc.

How many people from the vendor's team worked with you, and what were their positions?

2, myself as President and the other was our VO of Corporate Operations.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our site has just gone live and as we start to make use of the analytic tools brought to us we are seeing a higher level of traffic and click through

Describe their project management style, including communication tools and timeliness.

Sam was always quick to respond to our needs. He always listened but also voiced his suggestions and supported them with reason. Email, text and phone communication was amazing.

What did you find most impressive or unique about this company?

As an Ottawa company, we engaged with Mendel Sites entirely remotely and comfortably, which was a huge plus for us.

Are there any areas for improvement or something they could have done differently?

Keep doing what you're doing!

BACKGROUND

Please describe your company and your position there.

I’m the founder of Cassandra Claire Counselling, a counselling company where I work with individuals and families on their mental health goals.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mendel Sites, and what were your goals?

I had no experience in the website design world. After months of trying to figure it out on my own through various YouTube videos, I felt hopeless and like giving up.

SOLUTION

How did you select this vendor and what were the deciding factors?

I discovered Sam’s services through an online search and loved his design examples. It spoke to me. When we chatted on the phone he made me feel calm and confident he could help me out.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

He created a webpage for me, helped me with the design, helped me with my blog, linked my Instagram pages and taught me how to maintain it. He was a tech guru.

How many people from the vendor's team worked with you, and what were their positions?

Sam helped me out the most.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I have had a lot of traffic on my webpage and reached many clients. I’ve also gotten lots of compliments on it.

Describe their project management style, including communication tools and timeliness.

Sam got everything done in less than a week. He was patient with me and helped me out with what information to plug in.

What did you find most impressive or unique about this company?

Friendliest person I reached out to, Efficient, beautiful design. They have taken my ideas and colors into account. Made me feel my opinion on the website mattered.

BACKGROUND

Please describe your company and your position there.

My company is a media outlet that provides coverage for the Toronto Raptors. Very small operation and I am the owner and sole person that manages.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mendel Sites, and what were your goals?

I had no idea the type of direction I needed to head in for my website to become a reality and Mendel Sites helped me every step of the way. I needed to create a website from scratch, get set up with plugins and learn how to operate back-end analytics.

SOLUTION

How did you select this vendor and what were the deciding factors?

I looked online and found this company. After talking on the phone with Sam, I felt confident that he was an honest person and able to help me out in every way I needed. He was very transparent and super helpful in answering all my questions even before I decided to use his services.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had an initial meeting call to go over everything I wanted on the website. He was very clear about what information he needed from my website and how to provide it. He also got me set up with easy-to-follow links to set everything up in web hosting. From there, we stayed in contact, and he worked very efficiently in completing tasks.

How many people from the vendor's team worked with you, and what were their positions?

I worked directly with Sam who is the owner.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching our website built by sam, we saw 10,000 visitors in our first month and over 100,000 within the six months. The information was easy to access, allowing consumers to enjoy their experience with our material.

Describe their project management style, including communication tools and timeliness.

We spoke over email and phone calls mostly. The work I requested was pretty straightforward to Sam and after he went in-depth with me on what I exactly, he was able to execute with ease. Everything was laid out for me.

What did you find most impressive or unique about this company?

They were super professional and extremely honest. Sam provided good feedback that my ideas weren't going to be the best for the website, and his knowledge was needed. Overall, I trusted Sam, and the fact that he was super quick and reliable with communication made everything more comfortable.

Are there any areas for improvement or something they could have done differently?

I can't think of anything really. He answered all my questions and for things that I needed to do on my own, he would send me "how-to videos" which were above and beyond. I would say for him to keep doing him!

BACKGROUND

Please describe your company and position.

I am the Psychotherapist of Stephen Cares

Describe what your company does in a single sentence.

I provide psychotherapy services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mendel Sites to accomplish?

• Create a new website
• Maximize exposure on Google

SOLUTION

How did you find Mendel Sites?

Online Search

Why did you select Mendel Sites over others?

• High ratings
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Design a new website with the goal of drawing in more clients.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Professional website that started drawing new clients in imediately. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All work was done on time and Sam was very responsive to any questions or needs I had.  

What was your primary form of communication with Mendel Sites?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed by Sam's gift for design and professionalism.

Are there any areas for improvement or something Mendel Sites could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Co-Founder of FN Smart Homes

Describe what your company does in a single sentence.

Smart home installation

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mendel Sites to accomplish?

• Build my website

SOLUTION

How did you find Mendel Sites?

Referral

Why did you select Mendel Sites over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Mendel Sites were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Website build for FN Smart Homes to affectively market the business and our services

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A functional user friendly website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Response time was almost immediate, and all deadlines were met without question

What was your primary form of communication with Mendel Sites?

Virtual Meeting

What did you find most impressive or unique about this company?

Their professionalism and knowledge of website design were impressive.

Are there any areas for improvement or something Mendel Sites could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Owner of Sudha Psychotherapy & Consulting

Describe what your company does in a single sentence.

Provide virtual therapy for adults dealing with anxiety, depression ,grief, chronic pain, trauma and relationship challenges.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mendel Sites to accomplish?

• Design my website

SOLUTION

How did you find Mendel Sites?

Online Search

Why did you select Mendel Sites over others?

• High ratings
• Pricing fit our budget
• Timeliness

How many teammates from Mendel Sites were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

• Design website
• Website maintenance

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Development of website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sam was excellent with:

• timely communications
• setting of goals and deadlines
• being flexible with understanding my needs
• being realistic with scope of project
• delivering a beautiful website a day before the deadline

What was your primary form of communication with Mendel Sites?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

It was a pleasure working with Sam on my website design.He is professional,friendly,delivers on time and an absolute pleasure to work with :) I would highly recommend Sam if you are looking for quality,reliability and professionalism.

Are there any areas for improvement or something Mendel Sites could have done differently?

He understood what I wanted,worked well and delivered as promised.Nothing to change or improve

BACKGROUND

Please describe your company and position.

I am the Owner of Brainstorm Neurotherapy

Describe what your company does in a single sentence.

We provide psychological services and neurotherapy.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mendel Sites to accomplish?

• To update our website
• Improve our online presence, optimization

SOLUTION

How did you find Mendel Sites?

• Online Search

Why did you select Mendel Sites over others?

• Good value for cost

How many teammates from Mendel Sites were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Sam completely redesigned our website to optimize and maximize our online presence.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A website I am proud of and that is already generating new business.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sam was very efficient and completed all work in a timely manner. He was also very accommodating and flexible in his time when were initially meeting to agree to terms, etc.

What was your primary form of communication with Mendel Sites?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

His prompt services and responsiveness

Are there any areas for improvement or something Mendel Sites could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Social Worker, Psychotherapist of a healthcare company

Describe what your company does in a single sentence.

We are a counselling practice for Adults, Teens, Kids and Families.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mendel Sites to accomplish?

• Complete a website redesign

SOLUTION

How did you find Mendel Sites?

Online Search

Why did you select Mendel Sites over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget

How many teammates from Mendel Sites were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Sam designed a clean modern website for our counselling practice. He was also asked to complete SEO for the new site as part of the design.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Completion of the website, generating increased referrals

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, delivered on time. Sam was responsive whenever questions were asked. My own availability limited the speed of the project.

What was your primary form of communication with Mendel Sites?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with their responsiveness and ability to adapt to changes in the scope and portions of the site multiple times to get it the way we wanted.

Are there any areas for improvement or something Mendel Sites could have done differently?

No, it was a great experience from start to finish

BACKGROUND

Please describe your company and position.

I am the Owner of Downtown Bistro

Describe what your company does in a single sentence.

Casual fine dinning restaurant

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mendel Sites to accomplish?

• modern
• update
• easy

SOLUTION

How did you find Mendel Sites?

Online Search

Why did you select Mendel Sites over others?

High ratings

Describe the scope of work in detail. Please include a summary of key deliverables.

From our first meeting to determine our goal for our website to the follow-through of the finished result.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• project done as promised

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Responded perfectly

What was your primary form of communication with Mendel Sites?

Virtual Meeting

What did you find most impressive or unique about this company?

We had a great time working with Sam (Owner) — he accomplished everything that we wanted and more.

BACKGROUND

Please describe your company and your position there.

We are an electrical company and I am the president

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mendel Sites?

We hired Mendel Sites to create our web page

SOLUTION

How did you select this vendor and what were the deciding factors?

Looked at his portfolio and decided he was the best fit for our needs

Describe the project in detail and walk through the stages of the project.

Meet with Sam via zoom to discuss what we wanted and the process to create it. He gave us requirements we needed to facilitate his end of creating the websites. After we did that , he compiled it together and completed it for us.

How many resources from the vendor's team worked with you, and what were their positions?

Just Sam, the owner

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Website was exactly how we wanted it. Sam was very professional and detail-oriented.

How effective was the workflow between your team and theirs?

It was seamless.

What did you find most impressive or unique about this company?

The time he spent answering questions about content and suggesting ideas

Are there any areas for improvement or something they could have done differently?

Nothing, the process was perfect.