Canada's Most Experienced Digital Marketing Agency
A TRUSTED DIGITAL MARKETING AGENCY SINCE 1996
Speak with an Expert: 1 416 639 5925
Partner with Canada's most experienced digital marketing agency founded in 1996.
Our Canadian based digital markerting team has been helping small to medium sized businesses, medical clinics, construction and trades, brands and non-profits with every aspect of digital marketing needed to help meet business and organizational objectives including: website design, SEO, Google ads, social media marketing, secure hosting and more.
Transforming to digital can be confusing. Not only do you have to worry about getting new leads, clients, bookings, sales and remaining profitable but now with COVID19 and the fallout you also need to worry about resources and delivering on your commitments.
As a business owner, marketing manager or C-level exec, you’re probably thinking, what’s my next move, do I need a new site? Will posting on social media help? Should I pay for Google ads? How do I get better SEO? Do I need a chatbot? Can I manage this all myself or do I hire an agency or do I hire an employee? ….and after all this time and expense, WILL IT ALL WORK? That’s a lot of unknowns for many business owners.
We have over 20 years experience in growing businesses like yours. Over the last 2 decades we have grown using the very techniques, strategies and channels used to ensure our clients can rest easy and know that we’ve got this for them
.At MEDIAFORCE, our goal is to create a digital marketing strategy that aligns with the objectives of our clients. Our team takes the time to get to know your business and understand exactly what it takes for you to reach those goals. That is why so many of our clients stay with us—they trust us to create marketing campaigns that will help their business grow and succeed.
Reach out to MEDIAFORCE and connect with one of our digital marketing experts to learn about how we can help you achieve your business goals.
Take the guesswork out of growing your business.
$1,000+
$50 - $99 / hr
10 - 49
Toronto, Canada
Founded 1996
1 Language that we service
English
4 Timezones that we service
EST
Eastern Standard Time (EST)
PST
Pacific Standard Time (PST)
MST
Mountain Standard Time (MST)
CST
Central Standard Time (CST)
4 Locations
Toronto , Canada
New York , NY
Ottawa , Canada
Vancouver , Canada
Focus
No data have been added yet...
Pricing Snapshot
Min. project size
$1,000+
Avg. hourly rate
$50 - $99
/hr
Rating for cost
5
/5
What Clients Have Said
Mediaforce Digital Marketing Agency offers competitive pricing with project costs ranging from $450 to over $200,000, depending on the scope. Clients consistently report high value for cost, exceptional service, and responsiveness, making them a reliable choice for various marketing needs.
Mediaforce Digital Marketing Agency Review Insights
Overall Review Rating
4.9
Quality
4.9
Schedule
4.8
Cost
5.0
Willing to Refer
4.9
Top Mentions
Review Highlights
Impressive SEO and Digital Marketing Results
Clients report significant improvements in online presence and lead generation due to Mediaforce's SEO and digital marketing strategies. The agency's efforts have resulted in increased traffic, better search engine rankings, and higher conversion rates.
Client-Centric Approach
The agency is commended for their client-focused approach, tailoring solutions to meet specific business goals. Clients appreciate their flexibility, willingness to collaborate, and dedication to achieving desired outcomes.
Areas for Improvement in Response Times
While generally responsive, a few clients noted occasional delays in communication, suggesting room for improvement in maintaining consistent response times, particularly in email communications.
Quality Web Development Services
Mediaforce is recognized for delivering high-quality web development services, including building and optimizing websites. Clients appreciate the seamless functionality, user-friendly design, and the agency's ability to understand and fulfill their specific needs.
Effective Problem Solving Skills
Mediaforce is praised for their exceptional problem-solving skills, addressing technical issues swiftly and efficiently. Their ability to identify and resolve problems contributes to successful project outcomes.
Positive Impact on Business Growth
Many clients report that Mediaforce's services have significantly contributed to their business growth, citing increased customer engagement, improved lead generation, and higher revenue as direct results of the agency's work.
"I felt like I had a say in everything despite giving them the reigns on the project."
Aug 1, 2019
Author and Illustrator, Shay Escander
Shay Baptiste Escander
Arts, entertainment & music
Ottawa, Ontario
1-10 Employees
Online Review
Verified
Mediaforce Digital Marketing Agency developed a website for a self-published author that would allow customers to order the book online or ask the author questions.
The website has increased book sales for the author and opens a dialogue between her and her readers. Mediaforce Digital Marketing Agency is creative and responsive, leading to a god working relationship.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am a self published author. I wrote and illustrated my own childrens book.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Mediaforce Digital Marketing Agency?
To set up and manage my books website. They also set up an email attached to the site as well as a way for customers to order my book.
What were your goals for this project?
To have a place for people to buy books, ask the author questions, and learn more about future projects.
SOLUTION
How did you select this vendor?
They had a straightforward approach that gave me confidence they would make my project a success.
Describe the project and the services they provided in detail.
We discussed overall design and goals. I gave them the info I wished to provide and let them do the rest. They set up the website, with a personal domain name, as well as the UI and the online store that was connected to paypal.
What was the team composition?
There was about 3 people on the team. A project manager and 2 other team members who assisted with different aspects of the design and any troubleshooting needed.
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
Without Mediaforce, I would have possibly lost out on customers, as well as struggled to manage my website by myself.
How was project management arranged and how effective was it?
I always had contact with the team. I left most of the management up to them which was great not to have to worry about it. A quick email every now and then kept me on the loop.
What did you find most impressive about this company?
The response time of the team was fantastic! If there were any small hiccups or concerns (there weren't many), it was fixed very quickly. I felt like I had a say in everything despite giving them the reigns on the project.
Are there any areas for improvement?
Not that I can think of.
RATINGS
5.0
"Impressed with the service and the overall quality of the work."
Quality
5.0
Service & Deliverables
"My project worked out wonderfully! I was very impressed with my website."
Schedule
5.0
On time / deadlines
"They were very flexible on times and offered nesrly round the clock support."
Cost
5.0
Value / within estimates
"Great, not overpriced like the other vendors I looked at."
Willing to Refer
5.0
NPS
"I have full confidence that they would do a great job.
Digital Marketing for Cars and Guitars Company
Other Digital Marketing
$10,000 to $49,999
July 2015 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their marketing efforts have been extremely successful so I’ve been able to sell products for a great profit."
Jul 31, 2019
Owner, Cars and Guitars
John Blouin
Consumer Products
Ottawa, Ontario
1-10 Employees
Phone Interview
Verified
Mediaforce developed several websites and executed all digital marketing efforts for a small business. From logo design to content development, the agency manages the client's online brand and outreach.
Mediaforce's work has precipitated a significant increase in clientele and has even led to corporate patronage. Their digital marketing has amplified the exposure of the business and has generated great profit. Responsible and responsive, they've proved to be an impressive partner.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the owner of Cars and Guitars. I do car repairs and also build custom electric guitars.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Mediaforce?
Since my business pivoted from auto repairs to include custom guitars, I wanted to get the word out that I was doing both. I also wanted to expand my reach within and outside of the Ottawa area.
SOLUTION
What was the scope of their involvement?
They built my three websites from scratch—including the logo design—and update them regularly. They also perform SEO work and all of the digital marketing. They’re currently revamping the Cars and Guitars website for me because I’m doing a guitar giveaway contest.
What is the team composition?
Over the years, I’ve worked with a team of four or five, including the owner.
How did you come to work with Mediaforce?
My wife is a friend of the owner, so I got in touch with him. I decided to take him on when he showed me what he could do with visual media and SEO.
How much have you invested with them?
It’s been around $25,000.
What is the status of this engagement?
We started roughly around July 2015, and it’s ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
I’ve gotten a lot more clientele thanks to Mediaforce—I even had to hire someone to handle the increased workload. When I was working with a previous partner, I would never get any real calls. Upon engaging Mediaforce, I immediately got 5 calls for customized guitars. These included calls from out of town, past Toronto and Montreal, so they’ve also substantially boosted my reach.
Their marketing efforts have been extremely successful so I’ve been able to sell my product for a great profit. They’ve also enabled me to work directly with companies; it’s often very difficult to get a hold of them, but Mediaforce has broken that corporate barrier.
How did Mediaforce perform from a project management standpoint?
They’ve been amazing to work with. If I have any content to add to the site, I send it to them and they incorporate it right away. There’s absolutely no hassle about it. They also make sure to check that I’m happy with the site, so there’s a lot of communication back and forth.
What did you find most impressive about them?
Being able to breakthrough to corporate clients has been the most impressive, since attracting the attention of companies is so difficult. Mediaforce has been great about marketing that side of my business.
Are there any areas they could improve?
No, not really. I can’t think of anything.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
WordPress Dev and SEO for Home Improvement Company
Other Digital Marketing
$10,000 to $49,999
Jan. 2015 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“I most admired Mediaforce Digital Marketing Agency’s depth of knowledge and communication skills.”
Aug 13, 2018
CEO, Sherwood Home Improvements
Brian Desrochers
Other Industry
Ottawa, Ontario
1-10 Employees
Online Review
Verified
Mediaforce Digital Marketing Agency designed, developed, and manage hosting for a website built on WordPress. They created content to feature and used SEO techniques for maximum web visibility and rankings.
Mediaforce Digital Marketing Agency delivered a site that exemplifies the brand’s expertise and collaborative approach. Their target customer base is thrilled with the new platform, which has landed many job contracts from increased lead generation. The team exhibited impressive technical acumen.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I’m the CEO of Sherwood Home Improvements, an experienced and trusted home renovation company that operates in the Ottawa area. Our services include kitchen, basement, and bathroom renovations, home additions, electrical, waterproofing, plumbing, siding installation, repairs, stone, brick, and underpinning, concrete, and foundation work.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Mediaforce Digital Marketing Agency?
We needed to create a website and make our business easy to find on Google. We hired Mediaforce Digital Marketing Agency to build our site and boost our search results to the first page.
What were your goals for this project?
We wanted our new website to truly showcase our company’s experience and hands-on approach. In addition, we wanted to improve our rankings in search engines.
SOLUTION
How did you select this vendor?
I interviewed multiple agencies in our search for a partner. Mediaforce Digital Marketing Agency was the most knowledgeable in their field of all the candidates we considered.
Describe the scope of their work in detail.
Mediaforce Digital Marketing Agency designed a WordPress website for our company. They supported our content creation and SEO efforts. Lastly, they provide hosting for the platform they built.
What was the team composition?
I worked with the CEO from Mediaforce Digital Marketing Agency and other team members including a designer and marketing expert.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
My clients really enjoy the site Mediaforce Digital Marketing Agency delivered. It’s simple but carefully personalized to our brand. The new platform relays a sense of trustworthiness to our users about our business. Since we launched, we’ve secured many more leads and construction jobs over the past year.
How effective was the workflow between your team and theirs?
We collaborated quite effectively. I was only involved to a minimal degree. Mediaforce Digital Marketing Agency took the lead on executing both the site design and SEO campaign.
What did you find most impressive about this company?
I most admired Mediaforce Digital Marketing Agency’s depth of knowledge and communication skills.
Are there any areas for improvement?
There are none that I can think of.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Social Media Strategy for Political Campaign
Social Media Marketing
$50,000 to $199,999
Apr. - Sep. 2017
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“Working with them was better than any other course I could have taken.”
Apr 17, 2018
CEO, Command Influence
Pat B. Stogran, Colonel (retired)
Government
Ottawa, Ontario
1-10 Employees
Online Review
Verified
To reach a broad target audience, Mediaforce Digital Marketing Agency established an online social media presence campaign. The scope included budget and forecast goals, reporting, analysis, and optimization.
With an in-depth understanding of digital marketing, Mediaforce designed an intuitive and insightful strategy. Their support demonstrated a vested interest in both project and client success, facilitating pointed, accurate results.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am a retired military officer of 30 years and an entrepreneur.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Mediaforce Digital Marketing Agency?
I knew that a web presence was fundamental to any 21st century business, but I had no idea how to go about building one. I hired Mediaforce to create a social media presence that would resonate with Canadians and convince them to vote for me as a new federal candidate who would keep commitments and promote Canada’s potential. Working with them was better than any other course I could have taken.
What were your goals for this project?
The goals were to encourage social media engagement from all political backgrounds, increase candidate awareness and social exposure of our political message, generate donations, and win over the public.
SOLUTION
How did you select this vendor?
I interviewed multiple agencies, but when I spoke with Mediaforce, they just got it. They seemed genuinely excited about the opportunity and boasted an expert staff.
Describe the scope of their work in detail.
The project including creating and implementing a social strategy complete with corresponding budget and forecast goals, campaign and post optimization, and reporting and analysis. Above all, the project required due diligence; they needed to understand who I was and my objectives.
What was the team composition?
Their CEO, the VP of marketing, and several social marketing resources were involved in the project.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
We were leading in the polls. The social media presence they created was instrumental not only in reaching a very broad audience but in guiding me as to what efforts were working and where my constituents might lie.
How effective was the workflow between your team and theirs?
The workflow was amazing. By providing coaching, mentorship, encouragement, and technical support, everyone at Mediaforce became an integral part of my experience. Their subject matter experts were tolerant of my inexperience, lack of knowledge, and uncertainty not only in social media and marketing but in establishing a business line and personal brand as well.
What did you find most impressive about this company?
Not only were they able to listen and communicate well, but they had an impressive understanding of digital and social media marketing and they cared about my business as much as I did. I cannot recommend them highly enough.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Internet Marketing for Blinds Manufacturer
Pay Per ClickSearch Engine Optimization
$50,000 to $199,999
Jan. 2010 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“Their design input was critical in terms of overall site performance and presentation.”
Apr 10, 2018
President, Krumpers Solar Blinds
Diana Livshits
Manufacturing
Ottawa, Ontario
1-10 Employees
Phone Interview
Verified
Mediaforce manages social media campaigns and works to expand the client’s overall digital presence. This includes site optimization, demographic targeting, and maintenance as necessary.
The client’s partnership with Mediaforce has resulted in increased site traffic and engagement rates across platforms. Customers are very pleased with the site’s functionality and ease of use. The Mediaforce team solves problems quickly, including after hours when necessary.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the president of Krumpers Solar Solutions. We are a manufacturer and retailer of Krumpers solar blinds, a unique, high-tech blind for windows that’s also lab tested to reduce energy consumption by up to 40%. The blinds are two-sided, with a summer side and a winter side. The blinds need to be physically turned over twice a year, depending on the season. Both sides allow for a very clear view, but the summer side is solar reflective, and will return 76% of the heat back outside. The winter side is solar absorptive, so it will actually generate heat. Our company is based in Ottawa, and we have 7 fulltime employees.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Mediaforce?
We wanted to guide traffic to our website and educate the public about the product.
SOLUTION
What was the scope of their involvement?
Mediaforce oversaw website optimization, social media advertising, everyday maintenance tasks, and everything associated with improving and expanding our online presence. We can hand anything over to them, and they will take care of it. They also worked with us on online campaigns, making sure that they worked in tandem with any social media campaigns we had going.
Their design input was critical in terms of overall site performance and presentation. We’ve also found their insight into our demographic to be very helpful. We know our target customers quite well, but Mediaforce made slight adjustments to our site that made it more intuitive. Our demographic is a bit older, so a simplified platform is more attractive to them.
What is the team composition?
I have been in contact with Joe (Founder and CEO, Mediaforce), as well as their marketing director and communications director. They’ve all been great.
How did you come to work with Mediaforce?
We found them doing research online. Joe and his team put me at ease during our first meeting; they all came across as very professional and knowledgeable. They were very well prepared and immediately suggested areas for improvement.
How much have you invested with them?
We’ve spent well above $100,000 with them overall. We spend $5,000–$10,000 on an annual basis.
What is the status of this engagement?
We started working with Mediaforce in 2010, and our partnership is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We’ve gotten exceptionally positive feedback from customers. Our traffic has gone up, and clients have been very pleased with the website’s design and ease of navigation. The information presented on it is very accessible. Social media campaigns have also been positively received. We’ve seen significant improvements in terms of our bottom line.
How did Mediaforce perform from a project management standpoint?
We do quite a bit of advertising with various media outlets on a project by project basis. Most of these are print. Mediaforce has worked well in terms of organizing social media campaigns that align with our advertising. They’ve also performed well around the trade shows we attend.
They resolve problems very quickly, even if it’s outside of working hours. Our website got hacked at one point and they took care of it over the weekend.
What did you find most impressive about them?
I appreciate their responsiveness. They keep us up to date on the newest and best technologies.
Are there any areas they could improve?
There’s always room for improvement, but I have no complaints. Their customer service is fantastic. We pride ourselves in this regard, and Mediaforce has delivered exactly what we deliver.
RATINGS
5.0
"I wouldn’t still be working with them if I wasn’t happy."
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
"They’re more expensive than some, but they deliver results."
Willing to Refer
5.0
NPS
"I’ve already recommended them.
Digital Strategy for Health Clinic
Digital Strategy
$50,000 to $199,999
Aug. 2015 - Ongoing
4.5
Quality
4.5
Schedule
4.0
Cost
5.0
Willing to Refer
5.0
"All the things Mediaforce does in the background to make your campaigns more effective and efficient are certainly worthwhile."
Mar 28, 2017
Owner, Kanata Orthopaedic Physiotherapy Clinic
Sandeep Kulkarni
Healthcare
Ontario, Canada
11-50 Employees
Phone Interview
Verified
Mediaforce helps a health clinic with their online marketing strategy. They created a new website, oversee social media, and have assisted with search engine optimization.
Having worked with Mediaforce for two years, the clinic continues to see a high return on investment. Likewise, their analytics have streamlined the process for tracking their progress. Once in a while, the client has to follow-up to receive a response, but their team is usually accessible.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
Kanata Orthopaedic Physiotherapy Clinic provides rehab services including physiotherapy, chiropractic, massage therapy, sports medicine, and orthotic services. I’m the owner of the clinic and also a practicing physiotherapist.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Mediaforce Digital Marketing?
Mediaforce is taking over our online marketing. Instead of us doing the work internally, they are creating websites and helping with our social media presence and SEO [search engine optimization]. We had a website that was built by another provider, but I switched the hosting to Mediaforce because they were more of a full-service agency.
SOLUTION
What was the scope of their involvement?
Mediaforce creates a marketing strategy. As a business, you have a certain amount of money you want to spend on marketing per year. They take that and convert it to online marketing. They start with an interview process to find out what our goals are within the regulations we have to abide by. They collaborated with us to create a website along with a lot of SEO aspects built into the website. Most of the text was already on the existing website, but they provided training to set us up on WordPress so we can do changes and maintenance on the website ourselves.
They also helped us with our social media presence. We had a very basic Facebook page previously because I’m not that savvy on social media. It’s been a tremendous help for Mediaforce to take that over. They link to the website and provide ongoing postings for social media that I review every month. They take care of the marketing campaigns we want to do. When I share a new idea with them, they also share their suggestions. They have simple strategies for call tracking so that we can figure out how many conversions we have from the website and I can see exactly what my ROI [return on investment] is. My marketing is now online.
How did you come to work with Mediaforce Digital Marketing?
I had looked at a few local providers online. I wanted someone I could actually speak to in person. I looked at Mediaforce’s reviews and was pleased with what I saw. I went in and told them what I wanted to achieve and was impressed by their knowledge. They’re not just graphic designers making websites. They look at themselves as a marketing company. They make things so much more efficient than I could do myself. They’re bringing in more money for me. Between not having the time or the knowledge to do it, it’s well worth the cost of investing in these types of companies. I’ve stayed with Mediaforce for two years, so I definitely see value in continuing to use them.
How much have you invested with Mediaforce Digital Marketing?
We spend $50,000 annually with Mediaforce.
What is the status of this engagement?
We started working with Mediaforce in August 2015, and the work is ongoing.
RESULTS & FEEDBACK
Could you share any evidence that would demonstrate productivity, quality of work, or the impact of the engagement?
I can see that the cost spent per click is down compared to when I’m running it myself. All the things Mediaforce does in the background to make your campaigns more effective and efficient are certainly worthwhile. They are also tracking things like call conversions so I can get a sense of the calls that are coming in from the ads. They have a proprietary tracking system where I can see all my Google costs per click, Facebook, and call conversation data at any time. That is really convenient for me, so I don’t have to log in to multiple portals. The analytics have substantially improved which has converted to an ROI of 25%.
How did Mediaforce Digital Marketing perform from a project management standpoint?
Because Mediaforce is local and has experience in our area, I find them easily accessible. I can get in touch with them anytime I want. We talk in-person or via teleconference. They follow through with any campaigns they’ve run for me. I have 2 points of contact including their Google expert and another person that runs the social media campaigns.
What did you find most impressive about Mediaforce Digital Marketing?
I find their accessibility to be impressive and also their holistic approach to marketing. It’s not a siloed thing where the business owner makes the decisions. I’ve worked with other companies who want me to tell them what I want, and they give me a price based on that. I don’t have time to research everything. What I would rather tell them is what my goals and budget are and have them come up with a solution that will bring in more patients within a couple of months. That’s exactly what Mediaforce does. That was one of the main reasons I decided to use them.
Are there any areas Mediaforce Digital Marketing could improve?
Sometimes when I send an email to the project manager running my social programs, it takes a couple of days to get a reply, and I have to send another email.
RATINGS
4.5
Quality
4.5
Service & Deliverables
"Mediaforce Digital Marketing does great work, and I have no complaints."
Schedule
4.0
On time / deadlines
"Every once in a while, I have to follow up on a few things."
Cost
5.0
Value / within estimates
"The return on investment is evident when I look at the numbers."
Willing to Refer
5.0
NPS
Website Dev for Printing Business
Web Development
$50,000 to $199,999
Apr. 2014 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Mediaforce's personal service is outstanding."
Mar 1, 2017
Founder, Printwell
Mike Shudlick
Advertising & marketing
11-50 Employees
Phone Interview
Verified
A custom printing shop wanted to increase their online sales by developing a new website. Mediaforce built the frontend and backend of the site, which is now a complete online portal. They also helped to implement an analytics system.
Although the process is still ongoing, the new analytics system has already helped the printing shop more fully understand customer behavior on their site. The collaboration with Mediaforce has been satisfactory overall.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
Printwell is a custom printing shop located in Ottawa. I’m the owner.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Mediaforce Digital Marketing Agency?
We needed to generate online sales which we were unable to do with our old website.
SOLUTION
What was the scope of their involvement?
Mediaforce built a new website from scratch which included both the frontend and backend. The website is now a complete online portal. The site now has an online customizer for each of our products. This has allowed our customers to have a seamless experience online. They’ve also helped to implement an analytics system which helped us know how many customers were visiting the site and if they were engaging with us.
How much have you invested with Mediaforce Digital Marketing Agency?
We have spent between $50,000 and $200,000.
What is the status of this engagement?
We started working with them in April 2014, and the work is ongoing.
RESULTS & FEEDBACK
Could you share any evidence that would demonstrate productivity, quality of work, or the impact of the engagement?
I don’t have any specific metrics. It’s an ongoing process because it’s so highly specialized. We’re now just starting to work on marketing the site. The analytics system has helped us know what customers are doing on our site.
How did Mediaforce Digital Marketing Agency perform from a project management standpoint?
Mediaforce has been great. They managed the whole project. I communicate with Mediaforce at least twice a week face-to-face and also through email. Our lead person is Nichole [Developer, Mediaforce Digital Marketing Agency] and she has helped greatly because we can address issues immediately.
What did you find most impressive about Mediaforce Digital Marketing Agency?
Mediaforce's personal service is what sets them apart. They can meet all of my needs even though I’m such a specialized business.
Are there any areas Mediaforce Digital Marketing Agency could improve?
No, I have nothing to suggest.
RATINGS
5.0
Quality
5.0
Service & Deliverables
"Mediaforce's personal service is outstanding."
Schedule
5.0
On time / deadlines
"Mediaforce always meets the deadlines they set."
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"I have recommended them to several business owners already.
Website Re-Design and Digital Strategy for Automotive Business
Other Digital Marketing
$10,000 to $49,999
July 2016 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Since the beginning, I’ve been extremely happy. They provide quick service with great returns."
Feb 24, 2017
Shop Foreman, Roy Barber Shop
Brian Barber
Automotive
Ottawa, Ontario
1-10 Employees
Phone Interview
Verified
An automotive business wanted to increase the traffic to their website and improve their retail end. To optimize conversion rates, Mediaforce made a number of improvements to the website, including changes to the site's design, landing page, content, and contact form.
In addition to achieving the primary goal and increasing conversions by 20%, the business name is more recognizable. Mediaforce set reasonable expectations for ROI [return on investment] and always put their best effort forward to reach the set goals.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
We are an automotive service and auto parts retailer. I am the shop foreman.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Mediaforce?
I was trying to bring traffic to our website and grow our retail side of the business in the future.
SOLUTION
What was the scope of their involvement?
Mediaforce optimized our WordPress website and optimized the conversion rate for AdWords. They’ve changed our site so that it would work with the best performing landing pages. Instead of having multiple pages, they suggested having one page. We now have a function where people can call directly from the website, and we can track those calls in order to measure conversions. They have also improved the overall user experience by working on the design as well. They worked on the contact form to make it simple and easy and to get as much information as we can. We plan to continue to use them as we grow and emerge into new markets.
How did you come to work with Mediaforce?
I had tried other marketing firms in the past but someone referred me to Mediaforce. I made some calls and did some research on their company. I liked that they were a local company and a single-owner business. They gave us options and worked within our budget. They created realistic expectations for us based on ROI [return on investment], and throughout our relationship, I’ve been happier every month.
How much have you invested with Mediaforce?
We have spent between $10,000 and $50,000 with them so far.
What is the status of this engagement?
We began working with them in July 2016 and the work is ongoing.
RESULTS & FEEDBACK
Could you share any evidence that would demonstrate productivity, quality of work, or the impact of the engagement?
When a new client file card is created, we track whether they converted from the website, if they were referred, or just walked in. Overall conversions have increased by 20%. Our name is now more recognized. We have had no problems with the functionality of the site.
How did Mediaforce perform from a project management standpoint?
They’re very knowledgeable. If we set a goal of a certain amount of sales we want to achieve, they’re very flexible and willing to make that happen as best as possible. We communicate mostly by email. They were responsive to any needs we had. We had three resources working with us on the project.
What did you find most impressive about Mediaforce?
Their performance and personability stand out. The online marketing world is pretty competitive and there are people that say they’re doing work for you but you don’t see a return on it. We were open to trying something new for our online marketing because we were not happy with our previous company, and we’re glad we switched.
Are there any areas Mediaforce could improve?
It’s hard for me to add more to my budget, but that’s not a criticism of them. I don’t have anything negative to say about them.
RATINGS
5.0
"Since the beginning, I’ve been extremely happy. They provide quick service with great returns."
Quality
5.0
Service & Deliverables
"They’re always quick to respond and always quick to sign updated agreements and further projections."
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
"The website changes and optimization is more expensive than other places, but you get what you pay for. The quality of the changes is worth it."
Willing to Refer
5.0
NPS
"I have recommended them already.
Digital Marketing & Web Dev for Media Company
Pay Per ClickSocial Media MarketingWeb Development
$10,000 to $49,999
Jan. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They've been phenomenal to work with."
Nov 10, 2024
Founder, Media Company
Clement Leong
Media
Canada
1-10 Employees
Online Review
Mediaforce Digital Marketing Agency provides various digital marketing services for a media company. Their tasks range from SEO and email marketing to PPC and web development.
The client is happy with Mediaforce Digital Marketing Agency's services. The team manifests their professionalism through timely deliverables and prompt problem-solving. They're also flexible to accommodating changes, and their attentiveness and willingness to lend a helping hand have been superb.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder
Describe what your company does in a single sentence.
Media and journalism.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Mediaforce Digital Marketing Agency to accomplish?
Web Development
Marketing
SOLUTION
How did you find Mediaforce Digital Marketing Agency?
Online Search
Why did you select Mediaforce Digital Marketing Agency over others?
High ratings
Great culture fit
Good value for cost
Company values aligned
How many teammates from Mediaforce Digital Marketing Agency were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Web development + e-mail marketing + SEO optimization + advertising.
Each deliverable was met in a timely manner and any time an issue and/or question arose, they were always available to meet, problem solve and discuss alternatives.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The business is continually growing and users are happy with the product. As we try to expand and scale faster, they're always available to discuss and help!
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They've been phenomenal to work with – from the first consultation call I had with the owner Joe, to the initial questionnaire asking what I'm looking for and my goals, the follow up e-mail and proposal package, everything was clean, easy to follow and they left no stone unturned. On the consultation call, they go over everything leaving no room for misinterpretation. And this stuff matters. This culture I explained is the same thing you can expect when you actually sign on too; very easily reachable, bi-weekly check-ins (or more....can reach out to them anytime), detailed monthly progress reports, the technical department that handles IT is also quick and adept. The payment processes, invoicing and receipts are also organized and straight forward. Mediaforce was an extremely easy choice after shopping around.
What was your primary form of communication with Mediaforce Digital Marketing Agency?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The attentiveness, timeliness, organization, culture and willingness to help and skill.
Are there any areas for improvement or something Mediaforce Digital Marketing Agency could have done differently?
None.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Website Dev & SEO for Construction Company
Search Engine OptimizationWeb DesignWeb Development
Confidential
Oct. 2017 - Ongoing
4.5
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They have a great service and a great team."
May 30, 2023
VP, EMM Group ICF
Marc Philippe
Construction
Ottawa, Ontario
1-10 Employees
Online Review
Verified
Mediaforce Digital Marketing Agency has designed and developed a website for a construction company. They've also provided SEO services to help promote the company.
More customers have reached out through the website thanks to Mediaforce Digital Marketing Agency’s efforts. The responsive team has also enforced an effective project management approach and communicated with the client through in-person meetings, email, and a messaging app.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the VP of EMM Group ICF
Describe what your company does in a single sentence.
EMM Group is the IntegraSpec Insulating Concrete Forms Distributor / Representative for the Ottawa area.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Mediaforce Digital Marketing Agency to accomplish?
Design & create our current website
Maintain and promote
SOLUTION
How did you find Mediaforce Digital Marketing Agency?
Referral
Why did you select Mediaforce Digital Marketing Agency over others?
Referred to me
Describe the scope of work in detail. Please include a summary of key deliverables.
Design and created our current website. SEO
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
More people reached out via our website
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They have a great service and a great team.
What was your primary form of communication with Mediaforce Digital Marketing Agency?
In-Person Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Joe as always reply to our questions in a timely matter.
Are there any areas for improvement or something Mediaforce Digital Marketing Agency could have done differently?
Not at this time
RATINGS
4.5
"Haven't received invoice copies from google pay per clicks"
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
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