# Master of Code Global Master of Code Global Reviews (35), Pricing, Services & Verified Ratings - 4.7 out of 5 average review rating - 3 connections joined Master of Code Global's Network [Visit Website](https://masterofcode.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) [Get a Custom Proposal](https://clutch.co/profile/master-code-global) **Building Custom AI to Solve Your Unique Challenges** With 1000+ successfully delivered projects for clients such as Go plc, Amika, Tom Ford, Burberry, Boost.ai, GTO Lab, Dr. Oetker, Aveda, T-Mobile, and La Mer, Master of Code Global stands among the leading **AI development companies** with a strong product mindset. For over two decades, we’ve been designing and developing world-class digital experiences that have reached more than one billion users worldwide. Enterprises across industries partner with us for our personalized approach, commitment to data security, and ability to deliver measurable business outcomes. **Why businesses choose Master of Code Global:** - Our proprietary **LOFT framework** accelerates AI project delivery — reducing setup effort by 43%, optimizing budgets by up to 20% before MVP launch, and enabling 3x faster support. - A multidisciplinary team of **AI experts** builds fully custom solutions for web, mobile, and conversational experiences, including chat and voice applications powered by AI. - ISO 27001 certification guarantees adherence to the highest information security standards. - We provide **end-to-end support**, from training and optimization to maintenance and upgrades, ensuring long-term performance. - Our engineers deliver **seamless integration** with existing systems through tailored connectors and APIs. **What our clients achieve:** - Enhanced customer support and operational efficiency with **80%+ CSAT**. - Highly accurate LLM-powered chatbots driving personalized, context-aware interactions ( **80%+ accuracy**). - Revenue uplift through AI-powered personalization — **10–50% higher AOV** and **60%+ engagement rates**. - **3x higher conversions** and **up to 15x revenue growth** through AI-driven targeting and product recommendations. We build long-term partnerships grounded in transparency, innovation, and measurable value. If you’re ready to unlock the potential of AI but unsure where to start, we’ll guide you from strategy to successful implementation. ## Company Information - Minimum project size: $25,000+ - Hourly rate: $50 - $99 - Number of employees: 50 - 249 - 5 Locations: - Redwood City, CA (Headquarters) - Boston, MA - Winnipeg, Canada - Cherkasy, Ukraine - Kyiv, Ukraine - Founded in 2004 ## Services, Focus Areas, Industries, and Clients ### Service Lines - 25% AI Development - 20% AI Agents - 20% AI Consulting - 20% Generative AI - 10% Custom Software Development - 5% Other Application Development ### Focus Areas - AI Expertise: - 40% Chatbots & Conversational AI - 20% Natural Language Processing - 20% Voice and Speech Recognition - 10% AI Recommendation Systems - 10% Machine Learning - AI Consulting Focus: - 25% AI Deployment - 25% AI Maturation - 25% AI Security Management - 25% AI Strategy - AI Agent Purpose Focus: - 25% Customer Service AI Agents - 25% Sales & Lead Generation AI Agents - 20% Data Analysis AI Agents - 15% Shopping AI Agents - 15% Travel AI Agents - Programming & Scripting: - 20% JavaScript - 20% Other programming & scripting languages - 15% Go - 15% Java - 15% Python - 15% Ruby ### Industries - 15% Real estate - 10% Energy & natural resources - 20% Medical - 10% Insurance - 25% Other industries - 20% eCommerce ### Clients - 50% Midmarket ($10M - $1B) - 50% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.5 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Master of Code Global offers competitive pricing with projects ranging from $10,000 to over $1 million. Clients appreciate their value for cost, high-quality work, and effective communication, although some noted higher costs for certain projects. **Most Common Project Size**: $50,000 to $199,999 based on 27 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Custom Software Development: $50,000 to $199,999 based on 15 reviews - Mobile App Development: $50,000 to $199,999 based on 7 reviews - Web Development: $50,000 to $199,999 based on 6 reviews - UX/UI Design: $10,000 to $49,000 based on 2 reviews - Web Design: $200,000 to $999,999 based on 2 reviews - IoT Development: $200,000 to $999,999 based on 1 review - E-Commerce Development: $1,000,000 to $9,999,999 based on 1 review - Digital Strategy: $50,000 to $199,999 based on 1 review - Other Application Development: $50,000 to $199,999 based on 1 review - Search Engine Optimization: $10,000 to $49,000 based on 1 review - Social Media Marketing: $10,000 to $49,000 based on 1 review - Cloud Consulting & SI: $200,000 to $999,999 based on 1 review - AI Development: $50,000 to $199,999 based on 1 review - API Development: Confidential based on 1 review - Microservices Architecture Services: Confidential based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Master of Code Global Review Insights Overall Review Rating: 4.7 - Quality: 4.7 - Schedule: 4.7 - Cost: 4.5 - Willing to Refer: 4.8 ### Top Mentions - Communicative (12 mentions) - Professional (8 mentions) - Timely (8 mentions) - Collaborative (6 mentions) - High-quality work (6 mentions) - Great project management (5 mentions) - Easy to work with (4 mentions) - Exceptional performance (4 mentions) - Experienced (4 mentions) - Proactive (4 mentions) - Transparent (4 mentions) - Exceptional results (3 mentions) - Knowledgeable (3 mentions) - Reasonable pricing (3 mentions) - Unique expertise (3 mentions) - Accommodating (2 mentions) - Easy to reach (2 mentions) - Results-oriented (2 mentions) - Well-organized projects (2 mentions) - Helpful (1 mentions) ### Review Highlights **Seamless Integration with Client Teams** The company excels in integrating with client teams, offering both augmentation and independent project handling. This flexibility is appreciated by clients needing different levels of support. **Impressive Communication Skills** The company is praised for its communication skills, with clients noting their clarity, transparency, and proactive updates. This has helped maintain strong client relationships and smooth project execution. **Areas for Improvement in Responsiveness** While generally responsive, a few clients have noted instances where quicker follow-ups and more precise time estimates could have improved the experience. This suggests an area for potential enhancement. **Innovative Problem Solving** Master of Code Global is recognized for its innovative approach to problem-solving, often bringing creative solutions to complex challenges. Clients value their ability to think outside the box and drive project success. **Strong Technical Expertise** Master of Code Global's technical expertise is frequently lauded by clients, particularly in the areas of AI, mobile app development, and backend integrations. Their ability to handle complex technical challenges is a standout feature. **Collaborative and Flexible Approach** Clients appreciate the collaborative nature of Master of Code Global's team, noting their willingness to partner closely with clients to refine goals and adapt to changing project scopes. This flexibility is a key strength. **Proficient in Custom Software Solutions** Master of Code Global is noted for its expertise in developing custom software solutions across various industries. Clients appreciate the tailored approach to meet specific business needs, highlighting their proficiency in creating platforms, apps, and integrations. **Cultural and Value Alignment** Clients often choose Master of Code Global for their cultural fit and alignment with company values, leading to more harmonious and productive collaborations. **Handling of Billing and Scope Adjustments** One client expressed dissatisfaction with billing practices and handling of scope adjustments, citing a lack of transparency and communication. This highlights a need for clearer processes in managing client expectations. **Positive Client Relationships** Long-term client relationships are a hallmark of Master of Code Global's business, with many clients highlighting the trust and satisfaction they have developed over years of collaboration. ### Master of Code Global Reviews #### Staff Augmentation Services for IT Services Company **The Project** - Services: Custom Software Development - Project size: $50,000 to $199,999 - Project length: July 2023 - Ongoing **Project Summary**: Master of Code Global has augmented an IT services company's team of engineers. They have contributed to a large-scale D365 platform, focusing on delivering new features, enhancing user flows, and more. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** COO, IT Services Company - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Nov 5, 2025 **Feedback Summary**: Master of Code Global's work has led to a measurable increase in platform adoption, higher overall engagement, and improved operational efficiency. They have worked directly with the client's management team and have always been on time and responsive. Their communication and soft skills are great. "“I was satisfied with the collaboration."" **BACKGROUND** Please describe your company and position. I am the COO of an it services company Describe what your company does in a single sentence.We build custom software  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Master of Code Global to accomplish?Extend our exisitng team of engineers **SOLUTION** How did you find Master of Code Global?ReferralWhy did you select Master of Code Global over others?Great culture fitHow many teammates from Master of Code Global were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.We’ve had a positive and productive collaboration with Master of Code team. Their developer joined our engineering team to contribute to a large-scale D365 platform for our client, focusing on delivering new features, enhancing user flows, and building a robust reporting system. The cooperation has been smooth, with strong technical expertise, clear communication, and consistent commitment to quality results **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The project led to a measurable increase in platform adoption — we successfully onboarded more administrative staff from the client’s side and expanded vendor participation, resulting in higher overall engagement and operational efficiency.Describe their project management. Did they deliver items on time? How did they respond to your needs?The developers worked direclty with our management team. Always on time and responsive, not micro management was required What was your primary form of communication with Master of Code Global?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?My answer would be -  the company’s management communication and strong soft skills. They are ready to do an extra mile if there is a problem to be solved Are there any areas for improvement or something Master of Code Global could have done differently?I was satisfied with the collaboration. it was pruductive an positive. which is why we’ve continued working together for the past two years --- #### Voice Bot Development for Consulting Company **The Project** - Services: AI Development, Custom Software Development, Other Application Development - Project size: $50,000 to $199,999 - Project length: Jan. - June 2025 **Project Summary**: Master of Code Global developed a voice bot for a consulting company. The team replaced the legacy IVR system with an AI-powered voice chatbot and integrated it with the client's CRM REST API. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of Project Management, Consulting Company - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Nov 5, 2025 **Feedback Summary**: Master of Code Global's work modernized the client's system and improved customer experience. The team delivered on time, adhered to project plans, and was highly responsive. Their technical depth and collaborative approach were impressive. They were professional, adaptable, and solution-oriented. "“They combined enterprise-grade rigor with the agility of a startup.”" **BACKGROUND** Please describe your company and position. I am the Head of Project Management of a consulting company Describe what your company does in a single sentence.We help businesses simplify and strengthen their technology strategy by connecting them with trusted vendors and guiding them through every step, from evaluation to implementation. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Master of Code Global to accomplish?Build a self-service, mobile-friendly customer portalReplace legacy IVR system with AI-powered Voice Bot **SOLUTION** How did you find Master of Code Global?ReferralWhy did you select Master of Code Global over others?High ratingsGreat culture fitGood value for costReferred to meHow many teammates from Master of Code Global were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.1. Voice Bot DevelopmentScope:Replace the legacy IVR system with an AI-powered Voice Chatbot.Migrate all existing functionalities (sign-on, account info) to a modern, scalable platform.Integrate with customer's CRM REST API for data handling.Conduct NLP training, testing, and optimization.Deliver full deployment, QA, and documentation.Key Deliverables:Fully functional Voice Chatbot integrated with telephony.Conversational design flows and persona.API and NLP setup with SoundHound.Testing, bug fixes, and deployment. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Both projects demonstrated progress and success through system modernization, improved customer experiences, reduced manual workloads, and measurable enhancements in performance and satisfaction metrics.Describe their project management. Did they deliver items on time? How did they respond to your needs?Across both projects, Master of Code Global delivered work on schedule, adhered to detailed project plans, and showed high responsiveness through structured communication, regular updates, and flexibility in addressing feedback. Their management approach emphasized transparency, progress validation, and client collaboration.What was your primary form of communication with Master of Code Global?Virtual MeetingWhat did you find most impressive or unique about this company?What stood out most about Master of Code Global was their blend of technical depth and collaborative approach. They didn’t just execute tasks, they actively partnered with us to refine goals, anticipate challenges, and align every deliverable with business outcomes.Their attention to conversational design and AI integration was particularly impressive. They transformed a dated IVR system into an intelligent, natural-sounding voice experience. And they built a sleek, secure customer portal that perfectly balanced usability and functionality for the other customer of us.What also made them unique was their professionalism and adaptability, quick to respond, transparent in communication, and always solution-oriented. They combined enterprise-grade rigor with the agility of a startup, which made working with them not only productive but genuinely enjoyable.Are there any areas for improvement or something Master of Code Global could have done differently?None --- #### Custom Software Dev for Retail Company **The Project** - Services: AI Development, Custom Software Development, Other Application Development - Project size: Confidential - Project length: Jan. 2015 - Ongoing **Project Summary**: Master of Code Global provides development and technical management services for a retail company's core applications. Their work involves release cycles, performance enhancements, and feature upgrades. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** COO, Zipify, LLC - Industry: eCommerce - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Nov 5, 2025 **Feedback Summary**: Master of Code Global's work has driven over $1 billion in additional sales for merchants and consistently delivers proven performance. Their project management is highly structured and collaborative. They adapt quickly to new priorities, handle requests effectively, and exceed expectations. ""What sets Master of Code Global apart is their combination of technical excellence and e-commerce expertise."" **BACKGROUND** Please describe your company and position.I am the Chief Operating Officer of Zipify, LLCDescribe what your company does in a single sentence.Zipify builds high-converting Shopify apps designed to help online stores increase revenue and customer engagement through features such as one-click upsells, landing pages, and sales funnels. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Master of Code Global to accomplish?Develop and maintain high-performing Shopify applicationsBuild scalable, reliable, and innovative technology infrastructure **SOLUTION** How did you find Master of Code Global?ReferralWhy did you select Master of Code Global over others?High ratingsPricing fit our budgetGreat culture fitCompany values alignedDescribe the scope of work in detail. Please include a summary of key deliverables.The scope of work includes the exclusive design, development, and technical management of Zipify’s core applications: OneClickUpsell and Zipify Pages.Key deliverables include:Continuous release cycles for both products.Performance and feature upgrades that enable Shopify merchants to launch upsells using intelligent automationImplementation of AI-driven decision-making features to improve merchant outcomes and reduce manual setup. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Zipify apps have collectively driven over $1 billion in additional sales for merchants worldwideThe products now serve 15,000+ Shopify stores globally, from small businesses to enterprise-level brands.Both apps continue to deliver proven performance — OneClickUpsell typically drives 10–15% sales lifts through post-purchase offers, while Zipify Pages maintains conversion rates far above industry averages.Describe their project management. Did they deliver items on time? How did they respond to your needs?Their project management is highly structured and collaborative. They operate on a dedicated Scrum framework, with clear sprint goals and transparent communication. All deliverables are completed on time, and any shifts in scope are managed proactively. Their leadership regularly participates in monthly performance reviews with our executive team to maintain visibility and momentum. Master of Code’s responsiveness is exceptional; their teams adapt quickly to new priorities, handle urgent requests efficiently, and consistently go beyond contractual expectations.What was your primary form of communication with Master of Code Global?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What sets Master of Code Global apart is their combination of technical excellence and e-commerce expertise. They are not just developers; they’re strategic partners who understand Shopify’s ecosystem, merchant psychology, and the business side of software. Their ability to blend AI innovation with practical results ensures that every update drives measurable value. They also maintain remarkable consistency, which has built long-term trust and collaboration.Are there any areas for improvement or something Master of Code Global could have done differently?Our experience has been overwhelmingly positive. Their services are consistent, dependable, and continue to impress us even after all these years. --- #### Custom Software Development for CX Software Company **The Project** - Services: Custom Software Development - Project size: Confidential - Project length: Jan. 2022 - Ongoing **Project Summary**: Master of Code Global has provided software development services for a CX software company. The team is responsible for different integrations to the client's platform. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CTO, Glia - Industry: Other industries - Review Type: Online Review - Verified **The Review** — Aug 2, 2024 **Feedback Summary**: Master of Code Global has consistently delivered functional demos and integrations. The team's project management is transparent, communicating regularly via virtual meetings, emails, and messaging apps. Their technical expertise, proactiveness, and reliability have impressed the client. ""Their technical expertise is solid, and their dedication to our success is evident in every project they undertake."" **BACKGROUND** Please describe your company and position.I am the CTO of GliaDescribe what your company does in a single sentence.Glia creates digital-first moments that simplify and transform communications between businesses and their customers. Fortune 500 companies that have high-consideration sales and support experiences need to deliver choice, continuity, and speed to their customers. That is something we do better than anyone else. We know that digital-transformation is not easy for large organizations.That is why our digital communications platform is modular in its design and built to deliver value at each step of the journey. We do not believe in ripping out legacy systems - we believe in agile solutions that can truly transform the customer experience. Glia transcends the channel discussion to focus on what matters - customers. Join the journey. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Master of Code Global to accomplish?Integrations to the Platform **SOLUTION** How did you find Master of Code Global?ReferralWhy did you select Master of Code Global over others?Close to my geographic locationGreat culture fitGood value for costCompany values alignedHow many teammates from Master of Code Global were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Different integrations to the Glia platform **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The team consistently delivered on functional demos and live integrations. During the design team the architects always provided artifacts that were proven and stress tested.Describe their project management. Did they deliver items on time? How did they respond to your needs?They are always communicative of progress, particularly when there are unexpected delays. The project managemnt is clear and transparent. What was your primary form of communication with Master of Code Global?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?I am very pleased with the outstanding quality of collaboration, services, and leadership provided by Master of Code Global. Their technical expertise is solid, and their dedication to our success is evident in every project they undertake.Their project teams as well as individual masters that we engage with consistently deliver great solutions to our end customers or good work for our internal product development. They are very proactive with industry trends For any organization seeking a reliable and highly skilled IT partner, I definitely recommend MOCG.Are there any areas for improvement or something Master of Code Global could have done differently?N/A --- #### Custom Web Dev & Design for Coaching Directory **The Project** - Services: Cloud Consulting & SI, Custom Software Development, IoT Development, Mobile App Development, UX/UI Design, Web Design - Project size: $200,000 to $999,999 - Project length: Nov. 2017 - Ongoing **Project Summary**: Master of Code Global has helped rebuild the site of a coaching directory. They've restructured the entire site and its database, migrated all the data, and implemented a cloud structure and security features. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Director of Operations, Clell Wade Coaches Directory - Industry: Advertising & marketing - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Apr 27, 2023 **Feedback Summary**: Master of Code has successfully completed the project within a reasonable timeframe. The vendor provides updates and feedback on a daily basis to ensure both sides are always on the same page. Their extensive knowledge and technical expertise continue to impress the internal team. ""We're impressed with their expertise in web and database development."" **BACKGROUND** Please describe your company and position.I am the Director of Operations of Clell Wade Coaches DirectoryDescribe what your company does in a single sentence.Publishing, marketing, content creation, events, advertising. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Master of Code Global to accomplish?Develop an integrated website and databaseStep up our game with a modern and clean designHave an easy user and admin experience with ease for updating data **SOLUTION** How did you find Master of Code Global?ReferralWhy did you select Master of Code Global over others?Pricing fit our budgetReferred to meHow many teammates from Master of Code Global were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Completely re-structured our entire database and platform. Migrated all existing data. Implemented a cloud structure, staging site, and security measures. Assisted with redesigning our website and creating a new, fully customized CRM system. We had an existing mobile app that did not work well, MOC completely redid our Apple app to work seamlessly with the new system in place and created a brand new Android app for us to market.We had attempted to do all of this twice before with other companies over a period of 5 years. Master of Code finally did it and did it well in under a year. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We had attempted to do all of this twice before with other companies over a period of 5 years. Master of Code finally did it and did it well in under a year.Describe their project management. Did they deliver items on time? How did they respond to your needs?I have been through 3 PM's in our time with MOC and I have been in contact with them almost DAILY! They all have been so great to communicate with, I never have to worry about not getting ahold of someone. The time difference (depending on where your devs are located) can be a bit of a struggle, but they have worked very late in to their night and on weekends for us.What was your primary form of communication with Master of Code Global?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?We're impressed with their expertise in web and database development. With one company, we were able to get web apps, mobile apps, ux/ui, database engineers, and system administrators who all WORK TOGETHER.Are there any areas for improvement or something Master of Code Global could have done differently?We have been looking for help with SEO and social marketing, this is not a service they offer at this time. --- #### Custom Software & Mobile App Dev for Nonprofit Organization **The Project** - Services: Custom Software Development, Mobile App Development - Project size: $200,000 to $999,999 - Project length: Jan. 2014 - Ongoing **Project Summary**: Master of Code Global develops and maintains a CRM and LMS for a nonprofit organization. The team also creates an iOS application with a modular structure for communication and future tools integration. **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 4.5 - Cost: 3.5 - Willing to Refer: 5.0 **The Reviewer** Technology Services Manager, Nonprofit Organization - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jun 10, 2022 **Feedback Summary**: Although Master of Code Global has spent years polishing the solutions, their unwavering efforts to improve the systems are notable. They follow agile methodology and maintain constant communication with the client, making the collaboration seamless and ensuring quality deliverables. ""Dima ensures we're quickly informed with accurate information to develop quality products." " **BACKGROUND** Please describe your company and your position there. I am the Technology Services Manager for a nonprofit organization. The mission is to, “Build an engaged army of self-governing grassroots activists”. To have a purpose of proposing amendments to the US constitution. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Master of Code Global, and what were your goals? To develop a priority Customer Relationship Management (CRM) that can support upward to 35 millions records. Also assist in development of APIs and connections to other systems to both push and pull data. **SOLUTION** How did you select this vendor and what were the deciding factors? I was not with the company when this decision was made. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Maintain and enhance the CitizenBuilder CRM and volunteer management system Maintain and enhance the LMS ecosystem (LMS, PG, DCEnablers, COSsurveyed websites) Develop an iOS app what will serve as a communication tool and have a modular structure for adding more tools in the future. How many people from the vendor's team worked with you, and what were their positions? One (1) project manager(0.5FTE) Four (3) Ruby developers One (1) PHP developer One (1) front-end developer One (1) iOS developer Three (2) quality assurance (QA) **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Master of Code has done a pretty good job of development of our system although it has taken lots of years to get the system up to what we would consider usable. They are always working with us to improve the systems and we are in constant contact with them and the project manager Dima. Describe their project management style, including communication tools and timeliness. At first they were almost doing the project on their own and we were constantly wanting improvements to the system ASAP. Now that we use a more agile approach with MOC, the project seams to running much soother and MOC is able to deliver quality of quantity. What did you find most impressive or unique about this company? The cooperation and timeliness of the response to question, issues that we have. Dima ensures we're quickly informed with accurate information to develop quality products. Are there any areas for improvement or something they could have done differently? I would have started the project with MOC using the agile development process and had more control over the project like we do now. --- #### Web & Mobile App Dev for Licensing Marketplace Platform **The Project** - Services: Mobile App Development, Web Development - Project size: $10,000 to $49,999 - Project length: Oct. 2020 - Ongoing **Project Summary**: Master of Code Global provides web and mobile app development services for a licensing marketplace platform. The goal is to build a functioning website and mobile app within a certain budget and timeline. **Review Rating**: 0.5 - Quality: 1.0 - Schedule: 1.0 - Cost: 1.0 - Willing to Refer: 0.5 **The Reviewer** President & CEO, Licensing Marketplace - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jun 7, 2021 **Feedback Summary**: Master of Code Global has failed to fulfill the client's needs. Not only has the budget been exceeded, but the team also shows no sense of accountability for their mistakes. In the end, the lack of communication and commitment ruined the relationship. This review includes the vendor's response.    ""They're the worst company to hire." " **BACKGROUND** Please describe your company and your position there. A disruptive marketplace in the licensing industry **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Master of Code Global, and what were your goals? for web/mobile and app **SOLUTION** How did you select this vendor and what were the deciding factors? Google - Website - Salesman pitch Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. They were engaged to help us develop with their Ukrainian labours but they are based in Canada. After 1st payment upon signing agreement, they started the work and then next payment was due and we found out that they made an error and mobile friendly experience wasn't included part of web. How can you do website and not recommend mobile friendly? guess what, now they want more money. We agreed that we will pay 50% of the costs (I bet they marked it up the costs to still earn a margin and make us still pay for it). Our CTO says for what they are developing, they are money hungry, greedy and we tried to understand a timeline, which they failed at, and what will happen to our project. SOW1 terminated but still no sign or plan when we can go live and how much more discussing SOW 2 under a pay as you go contractual basis. However, we held payment to simply have clarification where are we heading. they decided not to give any answers, updates, or even a timeline and what is still required to go live to even pay full balance but Ryan, who agreed to empathize and mitigate the situation with his team on first call also failed as on the 2nd call he was rude, greedy, and did not listen and simply was stubborn on one word - money money money then i give you any answer. They are the worst company to hire when you have a baby your worked on for soo long. I reached to CEO Dmitry, lets see if he has a heart and knows customer mitigation, relationship and power of listening. They don't care about you, they are a Wal Mart with mass hours of labours and that's all. We will pursue full legal action for refund or source code so far for what we paid for so far. No entrepreneur must go through what we went through. I will discuss this in my interview on Bloomberg. Master of Code is Slave to money. We are happy to share email threads, recorded calls etc. Please dont be fooled by T Mobile client. How many people from the vendor's team worked with you, and what were their positions? They claim more than 5 to 6. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? FAILED. Describe their project management style, including communication tools and timeliness. Rude, Greedy, Do not listen. Unempathetic. Liars. What did you find most impressive or unique about this company? Bryce was good until he made a big mistake with contract web vs mobile Are there any areas for improvement or something they could have done differently? Yes, fire Ryan, Bryce needs supervision on his overpromises in his sales pitch **Company Response** The vendor responded on July 23, 2021.  In our collaboration, we ran into many obstacles with the client. There was an area overlooked in the early stages which Master of Code accepted responsibility for. We negotiated with the client and came to what was, at the time, a mutually agreed upon and satisfactory outcome. Through our collaboration, we completed the statement of work and were told, in writing, that we completed the project with kind words shared by the COO/CTO. We were assured that funds were "to be released" and that we would then continue to a second SOW. We were told of bank issues and that we were "first on their list to be paid". After weeks of no updates, a conversation was had with the CEO where he claimed we did not complete the work to his standards and payment was withheld as a result. An internal review and proof in writing work was completed led to a very confrontational response from the CEO stating we were only focused on payment for work completed and not the future of our relationship and we should continue to commit resources to scoping, estimating, architecture, etc. After one last attempt to secure a payment plan it was clear that this relationship had devolved. We respect the review posted however dispute many of the claims and feel that payment for work that is mutually agreed upon as completed as per the SOW deserves to be paid as per the signed contract signed prior to beginning subsequent projects. --- #### .NET Web Development for Nonprofit Org **The Project** - Services: Web Development - Project size: $50,000 to $199,999 - Project length: Feb. - Oct. 2020 **Project Summary**: Master of Code Global handled web development services for a nonprofit organization. They built a .NET solution and worked from scratch to meet all development requirements while integrating a complex system. **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 4.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Head of IT, Nonprofit Organization - Industry: Business services - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 4, 2021 **Feedback Summary**: The partner is happy with the deliverables and overall engagement. Master of Code Global met deadlines and provided a transparent view of the project status. What's more, they accommodated the partner's preferred communication style. Politeness and expertise are hallmarks of their high-quality work. "“They're a highly skilled team of professionals with a lot of experience in web design and development.” " **BACKGROUND** Introduce your business and what you do there. I’m the head of IT for a nonprofit organization. We regulate the CPA profession. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Master of Code Global? They were building a custom web development code. Our objective was to provide our members with better online digital services. **SOLUTION** What was the scope of their involvement? We had a system in place, but it was very complex. Essentially, this solution was a completely new website. Master of Code Global built our website using .NET. Primarily, they focused on development work. What is the team composition? We worked with five individuals including the head of customer relations, two developers, a QA specialist, and a project management professional. How did you come to work with Master of Code Global? I had heard of them in the past. I looked through various channels and at Master of Code Global’s major projects. We decided to give them a go because they had a great price point that was suitable for us. How much have you invested with them? We invested between $50,000–$100,000. What is the status of this engagement? The project was from February–October 2020. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? They’re a highly skilled team of professionals with a lot of experience in web design and development. Our system is very complex, and it didn’t take them too long to understand its functionality and how it could plug into the new website. Their team was always on top of our business requirements so the project was very successful. How did Master of Code Global perform from a project management standpoint? They met deadlines, and we always knew what was happening. Initially, we utilized software for collaboration but then it shifted into chat and email communication. That’s what we asked. Our team wanted to have an initial draft but it was more convenient for us to handle this collaboration through chat. It allowed for better and faster responses. What did you find most impressive about them? I was very impressed with their knowledge and experience. Additionally, their team members were very polite. Are there any areas they could improve? Their responsiveness was okay. On a few occasions, we had to go back and follow up with them. In critical situations, I would’ve appreciated it if they provided estimates of how long things would take. This wasn’t a deal-breaker for us though. --- #### Web Development Project for Entertainment Brand **The Project** - Services: Web Development - Project size: $50,000 to $199,999 - Project length: Jan. - Apr. 2020 **Project Summary**: A media and entertainment brand hired Master of Code Global to redesign one of their websites, add additional functionality, and match the brand guidelines. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Digital Product Owner, Media & Entertainment brand - Industry: Other industries - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Oct 26, 2020 **Feedback Summary**: Upon launching the project, the company's internal team received positive feedback from stakeholders regarding the additional features that are now included. The company appreciated the Master of Code team's consistency in delivering good results every time they work together. ""The Master of Code team were always open to the conversation and helpful every step of the way." " **BACKGROUND** Please describe your company and your position there. I am the Director of Consumer Products & Technology for a media and entertainment brand. In my role, I oversee all digital products and consumer-facing technologies. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Master of Code Global, and what were your goals? One of our websites needed a redesign to add additional functionality and match the brand guidelines for other digital products. Because we didn't have the in-house resources to do design and development internally, we brought on Master of Code to help with this project. **SOLUTION** How did you select Master of Code Global and what were the deciding factors? We've had a long history of using Master of Code for chatbot related projects and they were one of our first calls when we started discussing the redesign project internally. Because we've worked with Master of Code in the past and had a great relationship with them, we felt very comfortable giving them this project. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Following an in-person kick-off meeting to review goals and objectives, we started the design process, which included a deep dive into website analytics and heatmaps. After reviewing the data and seeing a few different design options, we selected an overall theme and started development on the homepage. This project required the knowledge and integration of two content management systems, JS frameworks, and AWS technologies. How many people from the vendor's team worked with you, and what were their positions? A project manager was our primary point of contact for this project. There were also a handful of designers and developers working on the project. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? After launching the overall redesign, our internal stakeholders were very pleased with the outcome and the additional capabilities we had delivered through this project. Describe their project management style, including communication tools and timelines. We had weekly status calls with the project manager, lead designer, and lead developer. All other communication was through a shared Slack channel and emails. This communication and project management style worked well for our team. What did you find most impressive or unique about this company? We've always had a great working relationship with Master of Code and this was yet another example of a successful project from start to completion. Are there any areas for improvement or something they could have done differently? During this project, there weren't any major issues or challenges that we couldn't tackle during the process. The Master of Code team were always open to the conversation and helpful every step of the way. --- #### Chatbot Development for Global Travel Company **The Project** - Services: Custom Software Development - Project size: $10,000 to $49,999 - Project length: Nov. 2018 - Feb. 2019 **Project Summary**: Master of Code Global developed a Facebook chatbot for a travel company and integrated it with the company’s API, LiveChat, Google Maps, and Salesforce. The chatbot is accessible across multiple global markets. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** VP of Digital Marketing, Luxury Escapes - Industry: Hospitality & leisure - Client size: 201-500 Employees - Review Type: Phone Interview - Verified **The Review** — Jul 24, 2020 **Feedback Summary**: The chatbot not only drove $500,000 in revenue within the first few months but also achieved 3X better conversion than the website and an 89% user response rate. Master of Code Global proved to be creative and technical experts in the chatbot space. They met deadlines and communicated seamlessly. "“The combination of their technical experience combined with their creative, out-of-the-box thinking set them apart.” " **BACKGROUND** Introduce your business and what you do there. I’m the VP of digital marketing at Luxury Escapes, a global travel company selling accommodations, flights, and experiences to markets globally. I primarily look after acquisition efforts. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Master of Code Global? We were essentially trying to increase conversion and find new users. We really wanted to test out the social space more, specifically through the introduction of a chatbot to see how that would improve that funnel. Master of Code Global seemed to be experts in that space. **SOLUTION** What was the scope of their involvement? Master of Code Global developed a chatbot. It was Facebook-focused in the first phase. There was a lot to consider, like analytics, understanding our user journey, and making the bot accessible across multiple markets, from Australia and the US to Singapore and Hong Kong. It was quite detailed in the use case. The team integrated our Luxury Escapes Deals API with our LiveChat service. They used Google’s location API, and there’s a Salesforce integration as well.  What is the team composition? There were probably about five people on their team that I dealt with. My main contacts were a project manager and a developer. They were driving the project, but they had a larger team that they worked with and sometimes came in to consult and get feedback. How did you come to work with Master of Code Global? I believe I reached out to them. At the time, they were a small group that appeared to be executing on sophisticated chatbots. I vetted their capabilities and started talking with one of their founders and a few of their salespeople. They sounded really smart and were able to get moving pretty quickly. How much have you invested with them? We spent in the range of $25,000–$50,000. What is the status of this engagement? Our work together began in quarter four of 2018, and it was launched by the first quarter of 2019. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? As far as revenue generated from the bot, we did $500,000 in the first few months after launch; that was solid. The conversion rate was about 3X better than our website, and ur user response rate was 89%. Part of why we wanted to do the bot was to increase engagement, and that proved to be true.  How did Master of Code Global perform from a project management standpoint? They were definitely one of the companies that I’ve worked with in terms of meeting deadlines and communicating. I don’t have any complaints; if anything, they were waiting on us. They were pretty punctual and ahead of the game.  What did you find most impressive about them? The combination of their technical experience combined with their creative, out-of-the-box thinking set them apart. While those two qualities are common, most companies have one or the other; having both is pretty unique. Are there any areas they could improve? Nothing jumps out at me. Any advice for potential customers? For anyone with a similar scope, I think the best thing they can do is play around with some bots from whatever companies they’re interested in. I’d get a list of 2–3 companies and see what their product experiences are like. --- #### Facebook Messenger Chatbot for Digital Media Agency **The Project** - Services: Custom Software Development - Project size: $10,000 to $49,999 - Project length: Apr. 2019 - June 2020 **Project Summary**: Master of Code Global developed a Facebook messenger chatbot for a digital marketing agency. Services included outlining a strategy and executing a path toward developing and launching the bot. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 4.0 **The Reviewer** Brand Director, Digital Media Agency - Industry: Advertising & marketing - Client size: 501-1,000 Employees - Review Type: Phone Interview - Verified **The Review** — Jul 1, 2020 **Feedback Summary**: Master of Code Global proved to be highly proficient and easygoing partners. They were accommodating of the client’s fast-paced schedule. Their professionalism and comradery added value to the engagement. "“I think they’re masters in the space of Messenger and development.” " **BACKGROUND** Introduce your business and what you do there. I’m the brand director at a digital media creative agency. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Master of Code Global? We hired them to build a Facebook messenger bot. **SOLUTION** What was the scope of their involvement? Master of Code Global outlined a strategy and executed a path to launching and creating a Facebook Messenger chatbot.  What is the team composition? We work with two people from their team. I believe there were an account manager and a developer. How did you come to work with Master of Code Global? They reached out to us because they wanted to identify the white space for us and build the product, so we came to an agreement on how we could get there. How much have you invested with them? We had different terms based on the relationship that we have with them, so it was zero dollars. I believe the net is close to a $15,000 scope of work. What is the status of this engagement? I believe we started working together in April 2019, and it ended a week ago in June 2020. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? I think they’re masters in the space of Messenger and development. They’re very proficient. How did Master of Code Global perform from a project management standpoint? We had recurring meetings and project deadlines. They were very professional in terms of communication. They followed tight agendas. What did you find most impressive about them? The comradery and professionalism set them apart. It was very easygoing. Based on how fast my team and business run, they were very accommodating and willing to work around our schedules. Are there any areas they could improve? No.  Any advice for potential customers? Have a clear understanding of how ever-changing and evolving the social media landscape is, and be mindful of that as you start to invest in tech around those platforms. --- #### Conversational Design Consulting for Large Beauty Retail Co **The Project** - Services: Digital Strategy - Project size: $50,000 to $199,999 - Project length: Oct. 2019 - May 2020 **Project Summary**: Master of Code Global analyzed data and collaborated with their partner to optimize a Facebook Messenger chatbot. Deliverables included chat flows, a guidebook, a blueprint, and copy for conversational design. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Sr. Manager Digital Experience, Beauty Company - Industry: Retail - Client size: 10,001+ Employees - Review Type: Phone Interview - Verified **The Review** — Jun 8, 2020 **Feedback Summary**: Master of Code Global has a lot of experience and skill in chatbot design. They provded their partners with the necessary tools to create a high-quality chatbot. They were transparent and communicative as the project needed to be extended. "“Their experience really helped with our engagement. We now know how to support a channel like this.” " **BACKGROUND** Introduce your business and what you do there. My role is the senior manager of our digital experience team at a large beauty retailer. I focus on marketing and digital experiences, so this includes in-store digital experiences as well as our online and mobile app platforms, promoting our loyalty program and offerings, customer relationship management, and marketing analytics. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Master of Code Global? We were exploring a new channel to have a conversation with our guests and provide a greater personalized experience.  We developed some test chatbot experiences in Facebook Messenger, but we don't have the experience and skills in-house to really bring those conversation experiences to life.  We hired Master of Code Global to optimize our chatbot, provide us with the tools and processes that will help us create and evolve our conversational experiences, and help us design a roadmap for future use cases. **SOLUTION** What was the scope of their involvement? We had a foundational chat platform already in place in which they provided their analysis and recommendations on how to enhance.  And they analyzed our current Facebook Messenger chatbot experience. We provided raw data from our chatbot interactions with guests, and they dove right in to determine what issues our guests asked about and how we handled them. They provided us a blueprint of what conversational design looks like. We needed to understand the organizational support structure to create and maintain a channel like this. Our first phase was data-intensive and they categorized the information to see where the opportunities were. The next phase was a multiple-day workshop across many of our teams to discuss what was important to us and what we wanted to accomplish. We then prioritized our objectives to expand our additional use cases. We built a road map of where we wanted to go from there. Then Master of Code Global provided us with several deliverables including conversation flows, dialogue, tone and persona recommendations, discoverability, NLP matrix, and channel recommendations. They also analyzed our underlying toolsets and analytical reporting. What is the team composition? The team was composed of a business analyst and a conversational design lead.  The business analyst was our main point of contact. She managed the plan and ensured the deliverables were met. How did you come to work with Master of Code Global? Prior to working with Master of Code Global, we worked with another company, but they moved away from chatbot consulting to focus on software. They provided a few references, one of the references pointed us towards Master of Code Global. How much have you invested with them? It was around $75,000. What is the status of this engagement? The project lasted from November 2019–May 2020. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  We were incredibly impressed by what they provided. They gave us the tools and documentation so our team can make a high-quality, very personalized chatbot. We’re working on implementing that now, so we will see more concrete results in the next few months. Our entire team thought it was very successful. Master of Code Global opened our eyes to what experience, skills, and knowledge are needed to make our chatbot successful and operational in the long-term How did Master of Code Global perform from a project management standpoint? They were incredibly responsive and transparent about the plan. As things shifted because of availability, the project was extended, but they were communicative throughout the engagement. Even through the holiday season and during COVID-19, they were very transparent and followed the plan. What did you find most impressive about them? Master of Code Global showed their expertise in the field. Their broad experience with chatbots really impressed us. Their experience really helped with our engagement. We now know how to support a channel like this. Are there any areas they could improve? I can’t think of anything. --- #### Multiple Development Projects for Management Consulting Firm **The Project** - Services: Custom Software Development - Project size: $10,000 to $49,999 - Project length: Sep. 2017 - July 2018 **Project Summary**: Master of Code was hired by a management consulting firm to complete to development projects. The first was an automated prioritization system, and the second was an accountability scorecard. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Conversint LLC - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Mar 4, 2020 **Feedback Summary**: Both projects were executed flawlessly by Master of Code’s team. The developers wrote clean code and created solutions that greatly increase efficiency and business capabilities. Along the way, the team was highly communicative and displayed an excellent project management style. ""I haven’t come across developers better than Master of Code."   " **BACKGROUND** Introduce your business and what you do there. I am the CEO of Conversint LLC. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Master of Code Global? We had two projects we wanted to complete; the building of both a prioritization system as well as an accountability scorecard. **SOLUTION** What was the scope of their involvement? Master of Code has executed two projects for our company, with the second project having recently been completed.  In the first project, they built a web application for creating prioritized lists called Todolee.com, inspired by organization techniques used by a major weapons supplier during the Cold War. The original process was manual, and Master of Code was responsible for automating it. Essentially, a user can input a list of tasks, and the application determines the best order in which to complete them. The program is quite sophisticated.  When we realized the need for our second system, an accountability scorecard, we reached out to Master of Code once again. The solution had actually already been built, but it wasn’t sustainable or stable. The team was able to redevelop the system to full functionality. It manages promises people make and holds them accountable for those promises. The platform gives information on actions that need to be taken in order to complete a project. What is the team composition? Master of Code has supplied three project managers so far. One for the first project, and two for the second. Each has been supported by a larger team. How did you come to work with Master of Code Global? I found them online. They were a local company, and I felt they had a good idea of what I was looking for when I explained the project to them. How much have you invested in them? The first project was about $12,000, and the second project was $34,000, bringing the total spend to about $46,000. What is the status of this engagement? Our first engagement took place in 2015, with the second lasting from September 2017 - July 2018. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? That first project seemed like an impossible task, yet Master of Code figured out how to achieve it. The team’s solution saves users a great deal of time and easily facilitates the completion of any project. Their success speaks to the quality of the developers they have on staff, who are all well-trained professionals. I was so impressed with their work on the first project, I didn’t hesitate to hire them for a second. As for the second project, clients who use the platform often see anywhere from a 20% – 200% improvement in their business. The solution is extremely effective, and there are no bugs in the system. The code that their team created was very clean, with the exception of a few words that needed to be changed. Both systems they've developed for me have been very stable and I will have them do more work for me in the future. They haven’t disappointed yet. How did Master of Code Global perform from a project management standpoint? At first, we only communicated over email, but going into the second engagement, we began to utilize Skype regularly, holding meetings each Monday. Often, our second project manager would bring her team into our Skype calls to ensure alignment between us. Master of Code is extremely organized; they’re very easy to work with, and they know how to manage a project. The team is focused and intentional about completing projects are very organized, very focused, and very intentional about getting a project completed and delivered. I was very pleased with that project. As far as communication goes, the team’s English is perfect and we’ve never had challenges with a language barrier. What did you find most impressive about them? I was really impressed with the quality of the project managers. They really understood what I was trying to accomplish, and I was quite pleased with the quality of their staff. I don’t know how they do it, but whatever they do is working perfectly. I haven’t come across developers better than Master of Code. I used to be in the software business, so I have experience hiring and working with developers, and their team is far above anyone else I’ve ever collaborated with. I sincerely believe that Master of Code is an extraordinary solution to anyone who wants to create software and do so at a sensible price point.  Are there any areas they could improve? No, they’ve performed very well.  Do you have any advice for potential customers? The best way to work with them is to be able to accurately describe the desired objective of your software and how you’d like it to look. That clear communication will help them achieve exactly what you need. --- #### Facebook Chatbot for Cosmetics Company **The Project** - Services: Custom Software Development - Project size: Confidential - Project length: June 2017 - Jan. 2020 **Project Summary**: Master of Code Global constructed a chatbot for a cosmetics company’s Facebook page. Testing the bot regularly, they continue to ideate on the product, coming up with ideas to make it more robust. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Associate, Cosmetics Company - Industry: Other industries - Client size: 10,001+ Employees - Review Type: Phone Interview - Verified **The Review** — Feb 25, 2020 **Feedback Summary**: The final product succeeded in encouraging consumer engagement, achieving a 100% customer response rate after its launch. The team was proactive in communicating with the partner about concerns and problems as they arose. They were clear and straightforward with their updates. "“They managed the vast majority of the project while being clear, straightforward, and transparent with our team.” " **BACKGROUND** Introduce your business and what you do there. I work on the global, digital, and CRM team for a cosmetics company.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Master of Code Global? We wanted to drive engagement on our Facebook page and increase our response rates to consumers. **SOLUTION** What was the scope of their involvement? They created and iterated on a chatbot for our Facebook page. We started with a fairly simple chatbot that we expanded for additional functionalities. They also serviced the bot through training and testing on a fairly regular basis, coming to us with new ideas to strengthen the bot even more. What is the team composition? During the initial build, we worked with a larger team. The headcount decreased as we got better at maintaining the product, but we always have two account representatives. One is more traditionally an account manager, and the other supports us from a more technical standpoint.   How did you come to work with Master of Code Global? We’d seen some of their work before and were impressed with it. That’s what led us to choose them. What is the status of this engagement? We started working with them in the summer of 2017, and the project wrapped up in January 2020. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We drove consumer engagement with this new product. At this point, we achieved a 100% response rate with our customers.   How did Master of Code Global perform from a project management standpoint? They were super helpful and responsive, especially when taking in our feedback. Timelines were also clear, so it was an easy engagement. They were organized and eager to help, hopping on calls whenever needed.   What did you find most impressive about them? They managed the vast majority of the project while being clear, straightforward, and transparent with our team. Are there any areas they could improve? No, we were really impressed with them.  Do you have any advice for potential customers? They came to the table with tons of different ideas that helped strengthen the project we were working on. Take that into consideration while deciding what’s best for your product. --- #### Chatbot Development for Tom Ford Beauty **The Project** - Services: Social Media Marketing - Project size: $10,000 to $49,999 - Project length: Nov. 2019 - Jan. 2020 **Project Summary**: Master of Code Global developed a Chatbot to assist holiday shoppers on the client's e-commerce site. Their team generated both the NLP and NLG and set up the hosting account for the bot.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Media & Consumer Engagement Manager, Tom Ford Beauty - Industry: Other industries - Client size: 5,001-10,000 Employees - Review Type: Online Review - Verified **The Review** — Feb 10, 2020 **Feedback Summary**: As a result of Master of Code Global's work, the client was able to generate online sales and boost engagement. Their attention to detail, proactivity, and reactivity is impressive. They were consistently available and supportive.  ""It was such a pleasure working with them." " **BACKGROUND** Please describe your company and your position there. I am the Media and Consumer Engagement Manager of a top luxury beauty brand responsible for the NOAM media strategy. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Master of Code Global? We were looking for developers to help the brand create a custom Chatbot for our users to guide them through the brand's Holiday shopping product portfolio in a fun, luxe and on-brand way. Master Of Code worked on a tight turn-around, was extremely helpful and professional in developing all components of the project up to the brand's high standards. What were your goals for this project? We wanted to increase both awareness of the Holiday sets, the brand and boost engagement from our online audience ultimately increasing sales. **SOLUTION** How did you select this vendor? Master Of Code was a previously approved vendor by our corporate group and highly recommended. They more than lived up to the commendations they were referred with. The brand was able to trust their capabilities, attention to detail and flexibility while working along this project. Describe the scope of their work in detail. Master Of Code developed the entire Chatbot by creating from scratch. The brand provided the decision tree, assets and copy and Master of Code was able to generate both the NLP and NLG as well as set up the hosting account. They worked tirelessly, efficiently and quickly ensuring the project was a success. They were able to deliver the project on time, adapt to all requests and were very supportive throughout the process. What was the team composition? An Account manager and an Operations Manager. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? The project delivered in full against our KPIs, allowed for users to fully interact with the brand and the bot. We collected CRM data from the activation, were able to generate online sales and boost engagement. How effective was the workflow between your team and theirs? Workflow was very efficient, extremely pleasant and easy. Both teams worked seamlessly together. What did you find most impressive about this company? Their attention to detail, their pro-activity and reactivity as well as their high productivity. They were constantly available, consistent and supportive. It was such a pleasure working with them. They made what could have been a very stressful situation more than successful. Are there any areas for improvement? None. --- #### Dev Team Augmentation for Software Company **The Project** - Services: Custom Software Development - Project size: $1,000,000 to $9,999,999 - Project length: Jan. 2013 - Ongoing **Project Summary**: Master of Code Global provides both staff augmentation and outsourced development work to a custom software developer. Their work involves customer interaction as well as coding in Ruby, Node JS, Swift, and C. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Software Development Company - Industry: Information technology - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Sep 30, 2019 **Feedback Summary**: The projects completed by Master of Code Global have continually been very successful, satisfying project stakeholders and motivating continued partnership between the firms. Their team is extremely collaborative and consistent, making it easy to partner across different team integrations. "“We have a great level of trust in their abilities because of the team’s consistency.” " **BACKGROUND** Introduce your business and what you do there. I’m the CEO and founder off a software business, and we build custom software solutions for clients all over the world. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Master of Code Global? We use Master of Code Global to help augment some of our resources. Depending on what type of project we’re working on, we will either incorporate them into the internal team or use them for outsourced engineering and development work on specific components. **SOLUTION** What was the scope of their involvement? On the projects where they’re fully integrated at the team level, we work directly with the resources there and they also often have direct interaction with our customers. When we give them more of a packaged project to work on, we generally handle the frontend and UX design and then send it over to them to build out on the backend. We work with pretty much every technology you can imagine, from Angular and WordPress on the frontend to Ruby, Node JS, Swift, C, and plenty of others on the backend. What is the team composition? We have contact with the resources directly and have built a lot of good relationships with different members of their team, but all of their work is funneled through project managers as well. I believe at any given time, we are working with about 20–40 people from their team. How did you come to work with Master of Code Global? We met their team through a mutual acquaintance who was in Denver, where they had a US-based representative. We met him and talked about a project we were working on at the time. They gave us an estimate that was significantly less than what we had been looking at elsewhere, so we gave them a shot with it and here we are six years and countless projects later. How much have you invested with them? We’ve spent well over $1,000,000 so far. What is the status of this engagement? We started working together in the summer of 2013, and our projects are pretty much constantly ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Because of how long I’ve been in this business, I can see pretty quickly when an outsourced team really ‘has it’ or not. Master of Code Global ‘has it.’ I’m not sure exactly how to quantify that against a metric, but over our years of work together we’ve thrown some really challenging R&D work their way, and some pretty heavy-duty development tasks and they’ve always done a great job at taking that and being able to execute on it. The ultimate metric, for me, is that they continue to execute and continue to show up when we need them to show up, and that’s what keeps us engaged in a productive relationship with them. How did Master of Code Global perform from a project management standpoint? They’re good at project management. I think part of what makes this part a little more difficult for us is that from a client-side, we don’t make it very easy for them to manage the projects, but they do a great job with what they have. I don’t know if I’ve ever worked with a group that was truly excellent in that regard. We communicate either through slack when they are integrated into our team or with weekly or biweekly standups on video chat. We also use Jira as our project management tool for everything. What did you find most impressive about them? One thing that’s really impressive about their team is the lack of turnover. A lot of times in an outsource development firm there are really high turnover rates, whereas we’ve been working with some of the same guys for the entire six years we’ve been with them. Their core team is really knowledgeable and capable. We have a great level of trust in their abilities because of the team’s consistency. Are there any areas they could improve? I really don’t have anything negative to say about them, because they’re amazing partners and we still use them today. The only thing I think we could improve as partners is supporting the documentation side of things. Having a stronger emphasis on that would help future developers to pick up on the codebases, or just keep a cleaner house from an engineering standpoint. But that would be my only recommendation. Do you have any advice for potential customers? I think the arrangement that has worked the best for us has been when we do frontend work and send it to them to handle backend. They’ve been great working on the frontend for us as well, but I think in terms of efficiency we accomplish the most in the shortest time frame under that sort of workflow. --- #### iOS App and Web Platform Dev for Hospital SaaS **The Project** - Services: Custom Software Development - Project size: $200,000 to $999,999 - Project length: Jan. 2016 - Ongoing **Project Summary**: Master of Code Global designed, developed and launched two iOS applications and a software platform that is cloud native to AWS. They also developed a robust open API and consulted on UI. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Facility Health Inc. - Industry: Information technology - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — May 15, 2019 **Feedback Summary**: Their deliverables have received praise from end customers with a focus on their support for strategic decision-making. Master of Code Global is focused on continuous improvement. They can draw on their technical expertise and commitment to understanding project specifics to provide helpful advice. ""They should keep up the good work." " **BACKGROUND** Please describe your company and your position there. I’m the CEO of a firm that sells a SaaS product to hospitals. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Master of Code Global? We needed a cloud native platform for AWS and we wanted to extend that platform with two iOS apps. What were your goals for this project? The UX had to be seamless for all our users. Most of them were not IT-savvy, but at the same time, the analytics dashboards had to be easy to generate and understand. Communication between iOS apps and the web platform had to be fast and fault-tolerant. **SOLUTION** How did you select this vendor? I came across them through a consulting assignment that I was doing. I was impressed by their capabilities there. Describe the project and the services they provided in detail. They designed, developed and launched two iOS applications and a software platform that is cloud native to AWS. They helped us think through and refine our computation intensive formulas, UI workflows, and interactions, and the overall look and feel of the applications. They also developed a robust open API and accompanying documentation. What was the team composition? The team consisted of both frontend and backend web developers, iOS developers, QA, project management, and architects. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? Our customers love the product and depend on it for strategic decision-making. How was project management arranged and how effective was it? Their understanding of our domain and what I call technical production management were critical factors in making our product development efforts successful. What did you find most impressive about this company? I have worked with a lot of development teams in my career. This team has been the most impressive in quality, predictability, and collaboration with us to make continuous improvements. Are there any areas for improvement? No. They should keep up the good work and continue to strive for excellence with a learning attitude that they have always shown. --- #### Facebook Chatbot Development for Beauty Line **The Project** - Services: Custom Software Development - Project size: $50,000 to $199,999 - Project length: Jan. 2017 - Ongoing **Project Summary**: Master of Code develops Facebook chatbots to support the company's promotions for in-store services as needed.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Assistant Manager of Consumer Engagement, Beauty Supply Company - Industry: Other industries - Client size: 1,001-5,000 Employees - Review Type: Phone Interview - Verified **The Review** — Apr 9, 2019 **Feedback Summary**: Master of Code not only provides extremely helpful chatbot features but also goes above and beyond to improve the user experience. Their services have had a significantly positive impact on the business, and their team continues to be great to work with overall.  "“...the chatbot increased online bookings by 50%.” " **BACKGROUND** Introduce your business and what you do there. I'm the assistant manager of consumer engagement for a beauty supply company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Master of Code Global? We reached out to Master of Code to develop a chatbot for our brand to support automatic bookings for free in-store services.  **SOLUTION** What was the scope of their involvement? Master of Code initiated our first bot for the brand, which was implemented on Facebook to help visitors book services for certain promotional activities. The bot assists users with topics relating to sales, shipping, promotional information, and other consumer questions. We've provided a variety of generic answers for the bot to use and instructions for directing the customers to certain channels as needed.  What is the team composition?  I work directly with Amanda (Key Account Manager, Master of Code Global), who is very knowledgeable and collaborative. She brings a lot of ideas to the table for ways to amplify the bot experience for the consumer.  How did you come to work with Master of Code Global? The relationship was already established when I came into the role. How much have you invested with them? We've invested between $100,000–$150,000. What is the status of this engagement? Every time we run a promotion, we engage them. The most recent project started in December 2018 and was live by January 2019, but our company has been working with them since late 2017.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? The Facebook bots they've developed have been very interactive and engaging, ensuring that guests can navigate their questions from start to finish without any frustrations. Their support has definitely had a positive impact, increasing the number of visitors during our in-store service campaigns. During certain campaigns, the chatbot increased online bookings by 50%. That feature has brought new customers to the brand and served as a reminder to existing customers.  How did Master of Code Global perform from a project management standpoint? Amanda is very on top of everything we're working on. She also provides a lot of great feedback for ways to enhance the bot experience.  What did you find most impressive about them? Their team is always thinking about different ways to improve the end product, ensuring we're using the chatbots to their fullest potential in order to gain more in-store guests.  Are there any areas they could improve? No. Everything they've done has been very beneficial to the brand and they go above and beyond to ensure we have a great partnership.  Do you have any advice for potential customers? Be open to their ideas, because they've been able to implement features we hadn't thought of that significantly improved the overall chatbot experience for our guests.  --- #### Mobile App Dev for Customer to Contractor Service Platform **The Project** - Services: Mobile App Development - Project size: $50,000 to $199,999 - Project length: June 2017 - Aug. 2018 **Project Summary**: Master of Code developed multiple iOS and Android apps and a linked backend system. They contributed to feature development with an eye toward scalability and created wireframes based on initial discussions. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Co-Founder, MyHome App - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 11, 2018 **Feedback Summary**: Customers reviewed the app well, which speaks to Master of Code’s coding quality. Aside from providing UI/UX suggestions, Master of Code offered responsive communication and a concrete commitment to on-time delivery. They work long hours to keep their word and grow their professional reputation. ""They stand out in terms of quality and standard of work, and I’d definitely recommend them."  " **BACKGROUND** Introduce your business and what you do there. I’m the co-founder of MyHome, a home maintenance app. We link service providers with customers, handling everything from ordering and invoicing to completing the job. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Master of Code? We needed to develop iOS and Android mobile applications and a backend system. **SOLUTION** What was the scope of their involvement? Master of Code developed iOS and Android applications for us. We’ve built four apps so far—two on iOS and two on Android—plus a backend admin system. The app has 11 categories (AC, plumbing, electrical, etc.), and puts customers through the process of selecting what their problem is, adding their information, and submitting the job. Then, they’ll go through a payment gateway and be connected with a service provider who accepts the job. The provider can update the status as their performing the job and issue an invoice after they finish. Both customers and providers can submit reviews after the fact. Master of Code has implemented numerous features and functionalities, which we developed during a planning stage. They built these ideas into wireframes in a way that ensured scalability. Being able to grow with and adapt to new features is essential to have a good application. What is the team composition? We talked to their CEO and CTO before kicking off the project, and their CTO recommended what language we should move forward with. We also had a project manager assigned to us in addition to a team composing of iOS, Android, backend, frontend developers and a dedicated QA. How did you come to work with Master of Code? We asked around for companies and got some recommendations. A good friend of ours with a tech background recommended Master of Code, so we contacted them. From the first meeting, we seemed to share a vision for how to apply our idea and develop the app and backend system. How much have you invested with them? We spent over $100,000. What is the status of this engagement? We worked together from June 2017 until August 2018, when the app launched. We’re going to work with Master of Code again to enhance our features and do further development. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Our experience with Master of Code has been fantastic so far. Feedback from customers has been great, and our functionality is good. Regarding their quality of work and code, it’s better than anything we’ve seen before. They even gave us UI/UX best practices. How did Master of Code perform from a project management standpoint? The overall project management was good, and they delivered by the dates they promised; we saw them working under pressure to be ready for the launch. Their time management skills were good under pressure, and their communication skills are excellent, which enhanced our relationship with them. We used Google Talk and email for day-to-day things. They’re quite responsive and skilled at collaboration. We also used other tracking tools that were effective. What did you find most impressive about them? We’ve worked with a number of vendors from various countries, and Master of Code had the most professional approach of all of them. They stand out in terms of quality and standard of work, and I’d definitely recommend them. Are there any areas they could improve? Nothing comes to mind for me. Do you have any advice for future clients of theirs? I’d recommend at least talking to Master of Code and seeing if it’s feasible for them to work on your project. Start with a conversation, and see where it goes from there. --- #### Dev Partnership With SaaS Company **The Project** - Services: E-Commerce Development - Project size: $1,000,000 to $9,999,999 - Project length: Jan. 2012 - Ongoing **Project Summary**: Master of Code Global provides a variety of website development services. In particular, they create custom themes in Shopify Liquid for e-commerce stores. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Smart Marketer - Industry: Advertising & marketing - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 10, 2018 **Feedback Summary**: Revenue has improved dramatically since the engagement began. Expertise and meticulousness are hallmarks of their work. Their consistent communication, efficiency, and high-quality deliverables justify the investment and make them a valuable partner. ""I attribute the success directly to their effort. Without their product development, we have nothing to sell." " **BACKGROUND** Introduce your business and what you do there. I’m the founder and CEO of Smart Marketer. We sell website development services for Shopify, Magento, WordPress, and other platforms. We've now pivoted to be a software as a service (SaaS) company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Master of Code Global? We were selling website development services to Shopify and other e-commerce business owners. I started using them to buy all of my development services for different platforms. **SOLUTION** What was the scope of their involvement? The first project that we did together was WordPress development and integration with Magento. One of their biggest projects for us is building out themes for e-commerce stores on Shopify. They’ve created over 100 custom themes using Shopify Liquid. Each one has a user interface with drag and drop functionality. Users can also edit and manipulate various settings. The theme settings dictate the look and function of an e-commerce store on Shopify in both mobile and desktop. What is the team composition? The number of people we work with fluctuates. We worked with about 15 people on our last project, plus 1–2 project managers. They also dedicate QA specialists as well as front- and backend developers to our projects. How did you come to work with Master of Code Global? I met the founder at a business event and learned that he sold website developer services. How much have you invested with them? We’ve spent between $1 million–$5 million. What is the status of this engagement? We started working together in 2012 and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? One of our businesses went from zero to $2 million dollars a year in annual recurring revenue. That’s only possible because of their development expertise and ability, which allows us to focus on marketing and sales. We can focus on selling the product because they provide reliable development. I attribute the success directly to their effort. Without their product development, we have nothing to sell. So they get most of the credit. How did Master of Code Global perform from a project management standpoint? They have a couple hundred people working for them, so their ability to manage and track projects is far superior to ours. As a smaller company, we’re pleased to let them do that. We use Jira and Slack to communicate. What did you find most impressive about them? They’re efficient and willing to go the extra mile to make sure a project gets done. They do a lot for an affordable price. They handle feedback and revisions quickly. Are there any areas they could improve? No, I'm pretty happy with them. Any advice for potential customers? We'd been using Trello and they switched us to Jira. That’s worked quite well. --- #### Mobile and Web App Dev for B2B Photo Sharing **The Project** - Services: Custom Software Development - Project size: $200,000 to $999,999 - Project length: Jan. 2017 - Ongoing **Project Summary**: Master of Code Global is designing and developing a B2B photo management application to manage and share photos. The team is creating iOS, Android, and web platforms using Ruby on Rails and JavaScript. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Phox Photo Management Application - Industry: Information technology - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jul 4, 2017 **Feedback Summary**: The team assigned a project manager who was easy to communicate with and get ahold of, regardless of time difference. The app is in beta and has gotten positive feedback thus far. Master of Code Global was solution-oriented and willing to scale resources to meet timelines.  ""Rather than just showing you the problem, they also showed you how you can solve it." " **BACKGROUND** Please describe your organization and what you do there. We are a new startup that has a management team experienced in the development of other Saas Products. I am one of the founding members of the Phox App which is a photo management application designed to streamline the process handling, sorting, and sharing photos within your business.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Master of Code Global? We had an idea for an online application that had both a web component and an Android and iOS app. Our staff here was not equipped. We needed to hire outside resources for the technical end of the project. **SOLUTION** What was the scope of their involvement? They were responsible for delivering the first versions of the iOS, Android, and web versions of the application. They had a project manager, as well as their development team on the project. At times they brought in a designer to help with some of the mockups and some of the user interface and user experience components. The app is a photo management application geared towards business and enterprise level users. It’s an app that’s built to bridge the gap between field employees and office admins. Then the field staff uses the application to take the photographs, they’re automatically tagged into categories in the cloud where the office staff can access them. For the web app, Ruby on Rails is the language used and then it’s also a single page JavaScript application. They didn’t do the marketing or launch strategy side of the project, but they did help to get it submitted to the iOS store and Google Play store and setting up the developer accounts. As far actual business end of things, they aren’t involved in that. We’re in a beta phase with the project right now. They’re still involved with working out some of the feedback from the beta users. They are making some adjustments before we go fully live with the product. How did you come to work with Master of Code Global? I had a colleague in another business that had used them for a project and recommended that we talk to them.  When we were interviewing, we had a pretty well-established set of mockups and proof of concept as to what we were trying to accomplish. Master of Code Global was provided with that. What is the status of this engagement? We started working with them about 6 to 8 months ago and we continue to work with them. **RESULTS & FEEDBACK** Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement? We’ve closed the app down to a 1,000 user beta group based on our team’s decision. The app performs and does everything it’s supposed to do. The marketing team is taking over the launch process. The app is performing well. As with any software application, there are bugs or use cases that are overlooked by the development team and the product team. That’s the norm with every software project that I’ve done. The feedback has been good. Any feedback hasn’t been related to technical issues. It’s maybe an oversight in how we thought users would be using the products, and we can read how some of the flows go. From Master of Code Global’s end of things, they’ve implemented what we’ve asked. How did Master of Code Global perform from a project management standpoint? They always had a dedicated Project Manager. It changed one time throughout the project to another individual. That person got up to speed really quick and didn’t really experience much lag in the personnel change. That person has always been easy to communicate with and easy to get a hold of. They’re based in a different time zone than we are, but they were always accommodating to our time zone. At times they were well outside their regular work hours. They would make themselves regularly available. That made it a lot easier for us. What did you find most impressive about Master of Code Global? If there was a scenario that came up that needed discussion, they usually bring a few solutions to the table rather than just the issue. They already put some thought into how to solve the problem and then it was them presenting the very solutions, the time associated with each solution, and which one they recommended, which was nice to have in the project. It showed they wanted to speed things along. Rather than just showing you the problem, they also showed you how you can solve it. Are there any areas Master of Code Global could improve? Things were good. They’re based in the Ukraine. We’re based in North America. English isn’t their first language, but their verbal and written communication was easy to understand. There weren’t really any issues there. I don’t have anything negative to say. At times, the if owner of the business, Demetri [Owner, Master of Code Global], needed to get involved to make some decisions because he’s been around the product space a bit longer, he would get involved. If things needed to escalate above the team that they have there, they were willing to put more resources on it to get it done. --- #### App and Web Development for Consumer Electronics Manufacturer **The Project** - Services: Mobile App Development - Project size: $50,000 to $199,999 - Project length: Apr. 2016 - Ongoing **Project Summary**: Master of Code provided app and web development. They also catered testing services for previously developed products. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, TrapTap - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 15, 2016 **Feedback Summary**: Master of Code's work was highly praised and directly related to the sale of over 6,000 units of the product they had worked on. Their clear communication and attention to detail stood out. ""The design work made by Master of Code Global for our website has been phenomenal." " **BACKGROUND** Introduce your business and what you do there. TrapTap is a consumer electronics IoT [Internet of Things] manufacturer providing hardware devices that sit on a vehicle's dash, making for smarter and safer drivers. We have been around for just over a year. I am the CEO of the company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Master of Code Global? We needed assistance with Android and backend development. We had scaled quickly within our first year and needed to strengthen our backend, especially when it came to the Android issues we had experienced. **SOLUTION** What was the scope of their involvement? Master of Code Global has provided a lot of onboarding and controlled-environment testing for our internally-developed software. Master of Code Global has provided testing for multiple Android devices and in many different environments. Aside from the testing work, Master of Code Global has provided Android development. We lacked expertise in that area, but their team is phenomenal. Master of Code Global has also helped with customer issues and tickets around non-functioning software and bugs. Our app has third-party integrations, and it's data-heavy on the backend. Master of Code Global has been great at helping us scale that, especially when collecting user-generated driving reports and processing them. Our engineering and marketing teams have dealt with Master of Code Global. They've provided 8 developers and 2 customer service representatives relaying communication to our team. Master of Code Global also has a design team on its end for the frontend of our website. How did you come to work with Master of Code Global? I had heard of Master of Code Global's reputation around backend support and development. I met their principal through our community in Winnipeg. My business partner also knew about them and recommended Master of Code Global's team. We went through our due diligence and reviewed their past work. We had a meeting with Master of Code Global, gave them an initial project, and evolved the collaboration to an ongoing process. How much have you invested with Master of Code Global? The cost of Master of Code Global's work has been between $50,000 and $100,000. What is the status of this engagement? We started working with Master of Code Global 8 months ago. The work is completely ongoing. **RESULTS & FEEDBACK** Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement? Master of Code Global's work has allowed us to sell 6,000 units of our product. Only around 100 of these had any issues, which were unrelated to Master of Code Global's work. They were helpful in the debugging and diagnostics process. How did Master of Code Global perform from a project management standpoint? Communication was clear and detail oriented. Master of Code Global has had quick responses and made improvement suggestions for our project. What did you find most impressive about Master of Code Global? Master of Code Global's work is competitively priced, but they're also experts in their field. They understood our requirements without me having to explain every little process to get to a result. I can tell Master of Code Global's team what needs to get done and see it happen. Are there any areas Master of Code Global could improve? Master of Code Global is based in Ukraine, and it has made things difficult at times, but I don't have much to say in terms of improvements. I don't work closely with Master of Code Global, but my team hasn't had any complaints so far. --- #### Platform Development for Clothing Donations Company **The Project** - Services: Custom Software Development - Project size: $10,000 to $49,999 - Project length: Jan. 2014 - Ongoing **Project Summary**: Master of Code began their engagement with a clothing donation organization by working on their minimum viable product. They have also helped with updates and iterations since launch. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, WOVIN.org - Industry: Arts, entertainment & music - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — May 31, 2016 **Feedback Summary**: Throughout the partnership, Master of Code has delivered quality work and provided reliable service. They are always available to fix bugs and find innovative technical solutions. Their affordable pricing, swift turnarounds, and meticulous project management make them a valuable partner.  ""When Master of Code say that they're going to do something, they honor that."" **BACKGROUND** Please describe your organization. WOVIN.org makes clothing donations simple and easy. People can use our platform to set up a clothing donation time, and we pick it up. What is your position? I'm the founder. **OPPORTUNITY / CHALLENGE** What business challenge were you trying to address with Master of Code Global? Master of Code was involved from the very beginning of WOVIN.org. We've been around for almost two years. I worked with them to do a prototype and MVP [minimum viable product] of our platform. We went to market, it was successful and, since then, they've done two or three updates and iterations on the website. **SOLUTION** Please describe the scope of their involvement in detail. Starting with the MVP, Master of Code did the initial design. I worked with them and had some ideas, but they did the design, user interface, and then programmed it. That was integrated with some email systems. From there, we added more integrations to make it more like an enterprise system. We did a back-end administration dashboard. They tied that into one of our other service providers and then they automated the customer request process. Before, the MVP had a lot of manual processing. We've switched from being hosted and working with Parse, which Facebook discontinued, and now we're running fully on a Ruby system that they created hosted by ourselves. How did you come to work with Master of Code Global? I live in the Bay area. I have a friend here that does app developments for startup companies, and I asked him who he recommended, and his number one pick was Master of Code. I reached out to them. Everything seemed good. I started working with them, and I've had a good experience with them since. Could you provide a sense of the size of this initiative in financial terms? It cost between $10,000 and $50,000. What is the status of this engagement? At the moment, I'm still working with them. **RESULTS & FEEDBACK** Could you share any statistics or metrics from this engagement? In terms of tracking success, Master of Code has been with us from the start, so I can attribute everything to them or nothing to them. They implemented my vision. They helped us figure out the best technical solution and proposed ideas on best practices. In terms of the site, its up time, and functionality, Master of Code is accessible easily and readily available to fix those bugs. They do it quickly to minimize impact on the business, and I've been very happy with them. The site has never gone down. I've never had any major issues outside of the bug tracking phases of the projects. How did Master of Code Global perform from a project management standpoint? My first couple of interactions with them, the project management was not great. They have since let that project manager go, and the new project manager I've been working with, Roman [Bilusiak, IT manager at Master of Code], is very good. He follows up, follows through, and he's organize. I'm now happy with the service. They assign a project manager to you, so you are always communicating with the same person. What distinguishes Master of Code Global from other providers? Their price is great for what they do, and they follow up. When Master of Code say that they're going to do something, they honor that. I've had a couple of cases with them where they've gone above in terms of hours on a project, but we had agreed that there was going to be a cap, and they honor that cap. When they say they're going to do something, they do it. For me personally, I feel like I have a development team ready and available whenever I need them, even though they're an outsourced contractor. For me, having a website and running a tech-enabled business is very helpful in keeping costs down and stuff. To me, that's a big plus. Is there anything Master of Code Global could have improved or done differently? The products and the projects are successful. I don't think they could be more successful than they are. --- #### Multiple App Development Projects for Software Company **The Project** - Services: Mobile App Development - Project size: $50,000 to $199,999 - Project length: **Project Summary**: Master of Code initially provided front-end mobile development services for a software company, but have also built iPhone and iPad apps and provided end-to-end work on Apple Watch apps. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Software Company - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — May 26, 2016 **Feedback Summary**: Master of Code has repeatedly proven to be a reliable, outstanding development partner. Their years of industry experience and highly talented developers have built a long-term relationship, and their affordable pricing and excellent project management make them a valuable resource. ""Master of Code is a great outsource development firm. We've had no issues with them."" **BACKGROUND** Please describe your organization. We're a software company. What is your position? I'm the CEO. **OPPORTUNITY / CHALLENGE** What business challenge were you trying to address with Master of Code? We've partnered with Master of Code on many different projects, generally mobile app development projects. They supplement our internal team. **SOLUTION** Please describe the scope of their involvement in detail. For our first project, Master of Code helped us with front-end mobile development. We had built internally APIs [application programming interfaces] and the back-end infrastructure, and they did the entire mobile front-end piece. They have build iPhone and iPad applications for us. More recently, they've worked on end-to-end mobile development and even Apple Watch applications. How did you come to work with Master of Code? I know their American president. He's in Denver where I'm based, and that's how I came to find out about those guys. Could you provide a sense of the size of this initiative in financial terms? All of the projects combined have cost between $50,000 and $200,000. If I had to guess, we've done about $150,000 worth of work with them in the last couple years. What is the status of this engagement? It's ongoing. **RESULTS & FEEDBACK** How did Master of Code perform from a project management standpoint? Master of Code is a great outsource development firm. We've had no issues with them. They're affordable, extremely talented, knowledgeable, and they run a tight ship. They've got a great hierarchy of project managers and developers. I feel like they don't sleep because you can call them day or night. I guess the best metric to use is the fact that I'm still using them on other projects. I've been in the software world a long time with many different developers and development firms. I think they're good at solving problems. I like working with them a lot. What distinguishes Master of Code from other providers? We've tried to outsource development in other countries before, and it can be challenging. The benefit is the cost but many times, you don't get to realize any benefit of the cost because it takes you way longer just to be able to get projects done. I appreciate Master of Code because they take that piece out of it. It doesn't feel like you're working with an overseas firm from my standpoint. It feels like you're working with a local group. I like the fact that I know that they're going to get it done. We've never had issues. We've never had problems. Is there anything Master of Code could have improved or done differently? No. I don't think there's anything they can improve upon. The difference between us is we're in the space, and we just use them as a resource. We understand the projects and everything. I think they do exactly what they say they're going to do, and I can't think of any issues or problems I've had. --- #### Mobile & Web Development for Silent Auction Company **The Project** - Services: Mobile App Development - Project size: Confidential - Project length: **Project Summary**: Master of Code provided several services for an auction company, including front-end WordPress development, development of iOS and Android apps, and post-launch support. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 3.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Handbid - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — May 11, 2016 **Feedback Summary**: All of the delivered apps performed well and met the initial requirements, mainly due to Masters of Code's diligent, meticulous development work. The agency also earned recognition for their responsiveness, dedicated work ethic,, and ability to meet hard deadlines. ""I've worked with many different offshore companies...and Master of Code is one of the best."" **BACKGROUND** Please describe your organization. Handbid is a mobile silent auction company. We built a solution that allows people to access an auction, such as charity or commercial auctions, and bid from their phones. What is your position? I'm the founder and CEO. **OPPORTUNITY / CHALLENGE** What business challenge were you trying to address with Master of Code? I needed to find software developers to help us. We were looking for somebody to come onboard and help us build out our mobile apps. **SOLUTION** Please describe the scope of their involvement in detail. Master of Code developed our iOS and Android apps for us. We gave them the design of the app, and they were involved in the development process. Then, they supported us on the launch of these apps. They also ended up taking over some front-end WordPress development on our main website. How did you come to work with Master of Code? Their head of sales lives in my neighborhood. I was connected to Master of Code through him, and then we just set up an arrangement to work directly with them. I've had an engagement manager that has been in the Ukraine who we worked with directly, and then they assembled the team. We've now created an arrangement where we can communicate and work directly with the team working on our project, which has been great. What is the status of this engagement? We are still working with them. **RESULTS & FEEDBACK** Could you share any statistics or metrics from this engagement? The apps work great. I've worked with many different offshore companies and offshore teams, and Master of Code is one of the best I've worked with. How did Master of Code perform from a project management standpoint? We did the majority of the project management. Master of Code was good about being responsive and meeting deadlines. What distinguishes Master of Code from other providers? The quality of their work is very good. Their work ethic is outstanding. They're a very ethical company. I don't have any issues with their billing. I think the competency of the team has been fantastic. Is there anything Master of Code could have improved or done differently? Not really. --- #### Web & App Development for Cattle-Tracking Software Company **The Project** - Services: Custom Software Development - Project size: $50,000 to $199,999 - Project length: **Project Summary**: A farm managment software company hired Master of Code to develop their native iOS and Android apps. The agency’s main services included UI/UX design. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** VP of Product Development, FarmTrack Technologies - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 26, 2016 **Feedback Summary**: The web and mobile apps, which were delivered on an aggressive deadline, received positive feedback from beta users and attention from major investors. Master of Code was integral to this rapid growth. Their exceptional project management and excellent quality of work set them apart.  ""[T]hey've dealt with some very big projects that have scaled...the product itself has been great."" **BACKGROUND** Please describe your organization. FarmTrack is a web and mobile digital logbook for cattle farmers. We've designed a platform that allows cattle producers to track important data on their animals' health and performance as well as model that data that helped them make decisions about feed purchases and sale of animals. What is your position? I am the vice president of product development for FarmTrack Technologies. **OPPORTUNITY / CHALLENGE** What business challenge were you trying to address with Master of Code Global? Our project started with Master of Code to develop the native iOS and Android applications – a digital logbook. We had a couple of challenges early on, and one of them was that cattle producers don't always operate in areas with good cell phone reception and Wi-Fi. We had to address the device being able to work offline and online and be able to save data, and do that in a very simple way. The other challenge that we had that Master of Code work out was the user experience, the user interface design specifically, had to be extremely simple and yet the app has complex functionality. Producers are not tolerant of difficult UI, and they won't use products that are not extremely simple. We had to run a number of iterations on that and have certain code. Their team worked with us and some of our customers to help us through that process, so that ended up being a very important piece. **SOLUTION** Please describe the scope of their involvement in detail. We built a native iOS and Android, along with the web platform released in less than six months. In the early stages of the project, I was working with Master of Code's project managers, one of their architects and a couple of the engineers and designers. I was very integrated into the project. For the most part, my purpose was to communicate our needs to the project managers, and help design the prototypes and get the requirement down. From there, their team managed almost all of our development, including being on a number of calls with customers to understand the product better. It was relatively hands-off for us, which was important because when we engaged Master of Code at the start of the project, we were a three-man startup. We needed a development partner, so we could essentially just push things off to them and let them run with it, obviously within reason. We did that with Master of Code by dealing with one of their project managers, so that worked out well. How did you come to work with Master of Code Global? I found them through word of mouth. I'm located in Canada, and although Master of Code's presence is global, I had heard about the company and that I should consider talking to Dmitry [Gritsenko], who is the founder, about helping us out. What I really liked about Master of Code was that as a company and the individuals within the company, they seemed to have a lot of experience with launching products. More so than just a development for service, or fee for service company, they've actually been involved in some very interesting projects. They had done some of their own, so they understand the development process from a startup, raising capital and all those other key important pieces that most companies probably don't consider or haven't experienced. That probably was what sealed it for me. Having guys on the other side of the table that had also been through what we're going through as a startup was a great asset for us. Could you provide a sense of the size of this initiative in financial terms? It cost between $50,000 and $200,000. What is the status of this engagement? It's still ongoing. We'll be using Master of Code to manage the product and continue to enhance the product as we see fit. **RESULTS & FEEDBACK** Could you share any statistics or metrics from this engagement? We have about 500 producers, so that's 500 users, but that's our closed beta program, a sort of restricted beta program. What we've heard from the producers has been good. We had to do a number of iterations early on, but it was largely fundamental like business model and stuff. Things we were changing as we started to get used to actually using the product. We have our most recent version out there, and it seems to be very well received among the beta users. We're going to be going into the open market and just pushing for growth now in 2016, especially in the next few months so that's exciting. However, we're still pre-revenue. The mobile and web platform that Master of Code built for us is a piece of a bigger puzzle that involves some hardware that we have to build for monitoring animal sickness. That is being done as we speak, so I'll know more about that during the coming months. We are in discussions with a potential large-scale industry investor or potentially an acquirer already. We're still very early so that's very interesting. Much of that acquisition discussion was driven from how fast we were able to develop and move as a small startup. That company, that investor, is well aware of Master of Code's involvement with us, and they're very happy with that. Other than that, I can't really talk too much about that deal structure or that deal specifically. With the speed at which Master of Code helped, helped us lock down this potential investor so that's good. How did Master of Code Global perform from a project management and quality of work standpoint? The process in dealing with Abell and a few of the others at Master of Code has been exceptional. There is a bit of a time issue because we're in Canada, and they seem to be always available. We have issues that come up with usage and things like that. When I'm getting responses, I'm getting it directly from a project manager. I'm not having to go through levels of customer service or technical support or things like that. That's been good. I think, overall, the process and dealing with project managers at Master of Code has definitely been exceptional and what I would believe to be the standard. What distinguishes Master of Code Global from other providers? From a quality of work perspective, I think we received an amazing product from Master of Code. We haven't had any issues with the product, other than iterating on modeling things. That's been great. We haven't seen this project through to scale yet, but one of the best things about Master of Code is they've dealt with some very big projects that have scaled. We had a lot of confidence in them in having architect responsibility for this one. I would say the product itself has been great. Is there anything Master of Code Global could have improved or done differently? I'm not sure. I think in our particular case, this is my first project like this, and we came to them with very little by way of thought-out requirements and things like that. As a project, we were probably much more difficult than they're typical project, we'll say. We're moving extremely quickly, and we were handing them very little to work with in terms of validated requirements and design ideas and wireframes and things like that. Overall, we had so early hiccups ironing out the wireframes, but that's largely due to end, being unprepared to move at that pace. Other than that, I can't say that we ran into any issues, so I'm not sure I would really want to change much. --- #### Multiple Development Projects for IT Firm **The Project** - Services: Custom Software Development - Project size: Less than $10,000 - Project length: Jan. 2012 - Ongoing **Project Summary**: Master of Code assists a development company with a variety of projects, providing services, including server configuration, web design and development, and front-end coding for mobile apps. **Review Rating**: 4.0 - Quality: 4.5 - Schedule: 4.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Project Manager, GeoCatalyst - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 5, 2015 **Feedback Summary**: Master of Code consistently delivers thoroughly edited, high-quality work. While their availability was sometimes inconsistent due to time differences, the agency still impressed with their professionalism, proven experience, and wide-ranging development skills. ""Master of Code's project management has been exceptional...[they are] a fantastic company to work with."" **BACKGROUND** Please describe your organization. Our company is GeoCatalyst. We focus on website design and development consulting. What is your position? I am a project manager. I mainly work with the subcontractors we hire. **OPPORTUNITY / CHALLENGE** What business challenge were you trying to address with Master of Code? We were looking for a technology partner that would help us with various projects for our clients and for our own company. We needed a company that would be able to take on various very different tasks. Master of Code fit the description. Their quality is exceptional. **SOLUTION** Please describe the scope of their involvement in greater detail. Master of Code did a variety of projects for us. They worked on server configuration, web design and development, and front-end coding for mobile applications. They also managed upgrades on email servers and implemented different cloud computing technologies like Amazon Web Services and DigitalOcean. How did you come to work with Master of Code? A friend of mine is their regional vice president for North America. He introduced me to them directly. Could you provide a sense of the size of this initiative in financial terms? It cost under $10,000 for everything we did contractually. What is the status of this engagement? I’ve been working with them for the past three years. **RESULTS & FEEDBACK** Could you share any statistics or metrics from this engagement? I can’t go into project details due to confidentiality for my client. How did Master of Code perform from a project management standpoint? Master of Code's project management has been exceptional. In terms of professionalism, quality, and experience, Master of Code is a fantastic company to work with. What distinguishes Master of Code from other providers? The one thing that stood out to me with Master of Code was the thoroughness of what they did. They sometimes took longer than I hoped in terms of responding to me, but their work was thorough, and they double checked themselves. Is there anything Master of Code could have improved or done differently? They could be more available. We talked every two or three days. I wish we could have talked to them every day. That was the only negative thing. I understand that time zones and the workloads vary. --- #### Customer Portal Dev & Design for Building Materials Company **The Project** - Services: UX/UI Design, Web Development - Project size: Confidential - Project length: Feb. - May 2025 **Project Summary**: Master of Code Global provided web development and design services for a building materials company. The team built a portal to enable customers to access order statuses, order documents, and invoices. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director of I.T., W.R. Meadows, Inc. - Industry: Manufacturing - Client size: 501-1,000 Employees - Review Type: Online Review - Verified **The Review** — Nov 12, 2025 **Feedback Summary**: Master of Code Global's efforts resulted in positive adoption and engagement metrics for the client, as well as a satisfactory customer experience. The team provided timely deliverables and communicated effectively via virtual meetings. Master of Code Global's project management stood out. ""We’re impressed with their knowledge and project management."" **BACKGROUND** Introduce your business and what you do there.I’m the director of IT for W.R. Meadows, Inc., a manufacturing company. We design, manufacture, and distribute high-quality, environmentally friendly building materials and systems for construction professionals, serving both public and private sectors since 1926. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Master of Code Global?We needed help developing a customer portal. **SOLUTION** What was the scope of their involvement?Master of Code Global developed and designed a customer portal that allowed our customers to access their order status, order documents, and invoices.What is the team composition?We worked with 6-10 teammates from Master of Code Global.How did you come to work with Master of Code Global?Someone referred Master of Code Global to us. We chose them because their pricing fit our budget, and they offered good value for the cost.What is the status of this engagement?We collaborated from February to May 2025 **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?We’ve seen positive adoption and engagement metrics, customer self-service usage, and customer satisfaction and experience.How did Master of Code Global perform from a project management standpoint?Master of Code Global’s project management was terrific. They delivered on time. We communicated via virtual meetings.What did you find most impressive about them?We’re impressed with their knowledge and project management.Are there any areas they could improve?There’s nothing we can come up with. --- #### Custom Software Dev, Web Design & Dev for Haircare Company **The Project** - Services: Custom Software Development - Project size: Confidential - Project length: Sep. 2022 - Ongoing **Project Summary**: Master of Code Global has built a custom platform for a haircare company. The team has built a tailored framework, a backend workflow, and user management systems, and designed and built a website. **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 4.5 **The Reviewer** Senior Manager - Professional Salon Marketing, Haircare Co - Industry: Beauty - Client size: 201-500 Employees - Review Type: Online Review **The Review** — Nov 10, 2025 **Feedback Summary**: Thanks to Master of Code Global, the client has seen growth in their pro loyalty program, with improved retention due to a smoother UX and automated reward tracking. The team generally delivers on time and communicates through virtual meetings, emails, and messages. Their adaptability stands out. ""Master of Code Global’s willingness to pivot is impressive."" **BACKGROUND** Introduce your business and what you do there.I’m the senior manager of professional salon marketing at a haircare company. We create a joyful haircare experience for all. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Master of Code Global?We needed help with custom solutions for building our pro loyalty program and pro website functionalities. **SOLUTION** What was the scope of their involvement?Master of Code Global has helped us with custom platform development, including building a tailored framework and backend workflow to support program functionality and user management. The team has also been responsible for website design and development, including designing and implementing new pro site pages that align with our brand and user experience standards.Moreover, Master of Code Global has helped us with CRM integration, including implementing and optimizing a CRM system to streamline communication, loyalty tracking, and data management. The team has also provided ongoing optimization, including technical support, UX enhancements, and integration updates to ensure the platform scales with our evolving needs.What is the team composition?We’ve worked with 2–5 teammates from Master of Code Global.How did you come to work with Master of Code Global?My team was already working with Master of Code Global when I started working at our company.What is the status of this engagement?We started working with Master of Code Global in September 2022, and our engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?Our collaboration with Master of Code Global has resulted in several tangible improvements across our professional digital ecosystem. For example, we’ve seen growth in our pro loyalty program, including increased stylist enrollment and engagement rates within the first few months of launch, with improved retention due to a smoother user experience and automated rewards tracking.Moreover, we’ve seen efficiency gains, including a reduced manual workload for internal teams through automated workflows, CRM integration, and centralized data management. We’ve also seen performance improvements, including enhanced site speed, usability, and overall conversion rates on the pro site, improving the digital experience for salon partners. Additionally, we’ve seen greater CRM utilization, including greater visibility into professional customer behaviors and segmentation, enabling more targeted communication and promotional efforts.In terms of metrics, we’ve seen an increase in the number of redemptions and the total volume of rewards redeemed.How did Master of Code Global perform from a project management standpoint?Master of Code Global has delivered on time for the most part, but sometimes, certain exploratory tasks have dragged on or been put on the back burner. We communicate with Master of Code Global through virtual meetings, emails, and messaging apps.What did you find most impressive about them?Master of Code Global’s willingness to pivot is impressive.Are there any areas they could improve?Master of Code Global could have better QA processes. --- #### Platform Development for Auto Leasing Company **The Project** - Services: API Development, Custom Software Development, Microservices Architecture Services - Project size: Confidential - Project length: Jan. 2023 - Ongoing **Project Summary**: Master of Code Global has developed a microservices-based platform for an auto leasing company. The team's work involves the full stack development of a complex, process-oriented platform. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive, LeaseTeq AG - Industry: Financial services - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Nov 5, 2025 **Feedback Summary**: Master of Code Global has delivered a highly scalable platform. The client is pleased with the project's outcome and has found the team's project management skills to be very good. Master of Code Global has shown high motivation and the right skill level in executing the project's requirements. ""They have extremely high motivation."" **BACKGROUND** Please describe your company and position.I am an executive at LeaseTeq AGDescribe what your company does in a single sentence.LeaseTeq is a digital origination and origination platform for auto leasing.  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Master of Code Global to accomplish?Build micro-service based platform **SOLUTION** How did you find Master of Code Global?ReferralWhy did you select Master of Code Global over others?Great culture fitReferred to meCompany values alignedHow many teammates from Master of Code Global were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Full stack software development of highly complex process oriented platfrom with multiple stakeholders **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Highly scalable platformDescribe their project management. Did they deliver items on time? How did they respond to your needs?Very good project management developed over time. What was your primary form of communication with Master of Code Global?Virtual MeetingWhat did you find most impressive or unique about this company?They have extremely high motivation.Right skill level of team membersAre there any areas for improvement or something Master of Code Global could have done differently?More open sparring in the beginning --- #### Web Dev, UX/UI Design & SEO for Beauty Investment Firm **The Project** - Services: Search Engine Optimization, UX/UI Design, Web Development - Project size: $10,000 to $49,999 - Project length: Jan. - Mar. 2025 **Project Summary**: Master of Code Global developed a WordPress website for a beauty investment firm. The team designed the site's UX/UI, implemented basic SEO and set up a CMS. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Senior Executive Assistant, Bansk Beauty - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Mar 26, 2025 **Feedback Summary**: Master of Code Global delivered a beautiful website on time, meeting the client's expectations. The team communicated seamlessly via email, messaging apps, and virtual meetings and quickly responded to the client's needs. The team was a pleasure to work with, which led to a positive engagement. ""They were a pleasure to work with and came out with a great result."" **BACKGROUND** Please describe your company and position.I am the Senior Executive Assistant of Bansk BeautyDescribe what your company does in a single sentence.Beauty-focused division of private investment firm, Bansk Group. We grow distinct, thriving brands and currently have three beauty brands in our portfolio. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Master of Code Global to accomplish?Build our website **SOLUTION** How did you find Master of Code Global?we used them for other projectsWhy did you select Master of Code Global over others?not sure why they were selected initiallyHow many teammates from Master of Code Global were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Build a fully functional, responsive website aligned with the designs provided to date by the Client (any further design changes will require mutual agreement and may impact the timeline and budget).Basic SEO optimization for improved search engine visibility (adding title tag, meta descriptions, semantic HTML structure, and essential meta tags for social media - Meta/Facebook and X/Twitter).WordPress CMS setup, allowing the Client to manage and update website content independently. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?we now have a beautiful websiteDescribe their project management. Did they deliver items on time? How did they respond to your needs?all items were delivered on time. communication was easy and they were quick to respond.What was your primary form of communication with Master of Code Global?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?They were a pleasure to work with and came out with a great result.Are there any areas for improvement or something Master of Code Global could have done differently?no --- #### Custom Software Development & Design for Poker Platform **The Project** - Services: Custom Software Development, UX/UI Design - Project size: Confidential - Project length: Sep. 2023 - Ongoing **Project Summary**: A poker learning platform has hired Master of Code Global to build an MVP. The team has built the first part of the MVP and is now responsible for maintenance and fixing bugs. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** CEO, Poker Learning Platform - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jul 6, 2024 **Feedback Summary**: Master of Code Global has delivered the project on schedule and according to specifications. The team is skilled and communicates well, even with non-technical clients. Master of Code Global provides good work. The team communicates via virtual meetings, emails, and messages. ""Master of Code Global delivers everything on time, and communication with the project manager is good."" **BACKGROUND** Please describe your company and position.I am the CEO of a poker learning platformDescribe what your company does in a single sentence.Poker Education Platform **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Master of Code Global to accomplish?Build prototypeBuild first part of MVP **SOLUTION** How did you find Master of Code Global?ReferralWhy did you select Master of Code Global over others?Referred to meHow many teammates from Master of Code Global were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Protoype was build nicely and we managed to get investors via this.First part of MVP is done well also, and they help fix bugs afterwards. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The delivered all what was agreed upon in a timely manner.Describe their project management. Did they deliver items on time? How did they respond to your needs?Master of Code Global delivers everything on time, and communication with the project manager is good.What was your primary form of communication with Master of Code Global?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Good communication with non-technical clients. Very skilled architect and CTO.Are there any areas for improvement or something Master of Code Global could have done differently?They are expensive, but deliver good work. --- #### Web App Dev for Multi-Chain Web3 Platform **The Project** - Services: Web Design, Web Development - Project size: $200,000 to $999,999 - Project length: Mar. 2022 - Ongoing **Project Summary**: Master of Code Global is helping a multi-chain web3 platform develop a web app with an analytics tool, NFT launchpad, NFT marketplace, and event calendar. The vendor has drafted several designs to choose from. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CTO, Alpha Guilty - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review **The Review** — Jul 18, 2022 **Feedback Summary**: Master of Code Global has delivered the MVP to the client. The client has achieved good results that help them identify their next direction for this project. Moreover, they are impressed by the vendor's willingness to work together to try something new and find the best solution for their needs. ""We have a good working relationship and transparent communication with Master of Code Global."" **BACKGROUND** Please describe your company and your position there. I am CTO of multi-chain WEB 3 platform, with SOTA analytics tool **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Master of Code Global, and what were your goals? We wanted to build a Web3 Platform with top-notch analytics, NFT/Token launchpad, NFT marketplace, and event calendar. For that we needed a team of professionals to do designs and web development, so we’ve partnered with Master of Code to help us with this project. **SOLUTION** How did you select this vendor and what were the deciding factors? Our key factors in choosing the team were the speed of development, the quality of work being delivered, the communication skills, clarity in the delivery process and the passion for work. Master of Code team had all of these. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We’ve started with the Kick-off call where we’ve met the whole delivery team, agreed on the project processes and discussed our next steps. First we’ve worked together on the technical requirements description (Discovery phase) and designs. We had several design options to choose from and agreed on the best variant that led to the development of the project's MVP version. Got the project launched successfully and had full team support during the 1st collection launch on our platform. We continue to work with Master of Code on further development. The project required the knowledge of Blockchain domain, Solidity, ReactJS, NodeJs. How many people from the vendor's team worked with you, and what were their positions? We had a Project Manager who was the main point of contact, Business Analyst who worked on the requirements, Designer, a Tech Lead, Backend Developer, 2 Frontend Developers and 1 Quality Assurance. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We were pleased with the outcome of the discovery and design phases, as well as with the launch of the project. We had good results that helped to identify our next development phases and the direction to move forward with the project. Describe their project management style, including communication tools and timeliness. We have constant communication with the team which helps to have a clear understanding of the deliverables and timelines on the project. We have daily calls and a group chat in the Telegram messenger. What did you find most impressive or unique about this company? We have a good working relationship and transparent communication with Master of Code Global. Also we’re pleased with their willingness to try something new and to work together in finding the best solution. Are there any areas for improvement or something they could have done differently? We didn’t have any major issues on the project that couldn’t be handled. Master of Code always tries to help in the best way possible. --- #### Chatbot Dev & Contest Support for Marketing Firm **The Project** - Services: Custom Software Development, Mobile App Development - Project size: $50,000 to $199,999 - Project length: Jan. 2020 - Apr. 2022 **Project Summary**: Master of Code Global helped a marketing firm implement an in-platform contest. They developed a chatbot that allowed users to participate in the event and engage with the client.  **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 4.0 **The Reviewer** Account Manager, Marketing Firm - Industry: Advertising & marketing - Client size: 501-1,000 Employees - Review Type: Online Review - Verified **The Review** — Jun 9, 2022 **Feedback Summary**: Master of Code Global’s support was integral in the successful implementation of the contest, receiving positive feedback from the client. They were attentive and responsive throughout the process. Their detailed data reports were impressive. ""They were able to address our questions and concerns quickly."" **BACKGROUND** Please describe your company and your position there. I'm an account manager at a marketing firm that creates unique user experiences for consumers to engage with brands **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Master of Code Global? We hired MOC to develop and execute an in-platform contest, which utilized a chatbot flow process for consumer engagement and prizing structures **SOLUTION** Describe the project in detail and walk through the stages of the project. They created a chat bot flow where, once engaging, users were prompted to select text or enter an answer. Based on responses, the flow navigated them through the contest for further engagement. The chatbot gave prompts to consumers for engagement and re-engagement. Prize wins were communicated to the user from within the game after participation. How many resources from the vendor's team worked with you, and what were their positions? We worked directly with 1 project manager who had a team under her to support us. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Presented results allowed us to identify repeat vs new participants, which provided good insights to our marketing team. How effective was the workflow between your team and theirs? Their attention to our needs was strong, and they were able to address our questions and concerns quickly. What did you find most impressive or unique about this company? They offered a significant and detailed data report. Are there any areas for improvement or something they could have done differently? Initial ideation could have been more thoroughly built out, or solution-finding could have been improved (more proactive). --- #### Website Development for Culinary Company **The Project** - Services: Web Development - Project size: $50,000 to $199,999 - Project length: June 2021 - Ongoing **Project Summary**: A culinary company has partnered with Master of Code Global for website development from scratch and ongoing maintenance. The team is focused on both front- and backend and UX.  **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 4.5 **The Reviewer** CPO, Culinary Company - Industry: Media - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jun 8, 2022 **Feedback Summary**: All of the team at Master of Code Global has boasted their hard work, talent, and amiability. They maintain constant communication and professionally manage the workflows. Furthermore, the client is impressed with their excellent project management despite the situation in Ukraine.  ""The constant communication, professionalism, resilience, and dedication were remarkably evident."" **BACKGROUND** Please describe your company and your position there. I'm Chief Product Officer for a culinary livestreaming platform. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Master of Code Global, and what were your goals? Master of Code was hired to develop the front end and back end platform from scratch for our company's main direct to consumer product. They continue on as our main developers. **SOLUTION** How did you select this vendor and what were the deciding factors? Past experience, cost, skills.  Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Master of Code has been our development partner since the beginning, standing up our entire platform and user experience from scratch. How many people from the vendor's team worked with you, and what were their positions? 2 **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? From the development team to the account team, everyone is hard working, talented, and in general a pleasure to work with. Describe their project management style, including communication tools and timeliness. From a product development standpoint, there was very little impact to our velocity. More importantly, all the developers and their families are safe, having relocated using services Master of Code had provided. The constant communication, professionalism, resilience, and dedication were remarkably evident.  What did you find most impressive or unique about this company? Most impressive, was how Master of Code handled the invasion in Ukraine, where all our developers are from. Are there any areas for improvement or something they could have done differently? I would highly recommend Master of Code as a development firm to anyone looking for dedicated, trusted, and talented development partners. --- ## Portfolio & Awards ### Zipify Agent Assist Challenge: Zipify’s support team was consistently handling large volumes of repetitive customer inquiries, many of which required detailed, context-specific answers. In addition, the team lacked a centralized way to analyze conversation trends, agent performance, or evolving customer needs. Solution: Master of Code Global developed an internal AI Agent and analytical dashboard for more efficient support workflows. Results: x2.8 response speed 24% higher customer satisfaction 30% lower operating costs ### GO Malta Audit Challenge: GO Malta wanted to expand the functionality of their web chatbot, transforming it into a more effective customer engagement tool.  Solution: An in-depth chatbot audit and technical consultation to drive improvements for GO Malta’s existing bot and prepared a future-ready framework for Gen AI integration. Results:  Interactive Conversation Design workshops Outlined main flows based on the analytical data Documented bot persona & tone of voice ### Tom Ford Beauty Assistant Challenge: Tom Ford aimed to maintain a strong multi-channel presence, generate new sales and website traffic through Facebook Messenger, as well as cultivate a positive customer experience that would encourage repeat purchases and brand loyalty. Solution: Master of Code Global developed an AI-powered Facebook Messenger bot as an integral part of the Tom Ford Beauty Gift Finder Campaign. Results: 8,000+ users engaged during the campaign 2,000+ product clicks and redirects to their eCommerce website 1-month-long promo campaign was successfully implemented ### GiveaWhy Donation Platform Challenge: The launch of GiveaWhy introduced a challenge: building a donation platform where financial transactions are handled with transparency and airtight security. Fortifying client trust—whether from donors or nonprofit organizations—meant implementing robust backend safeguards and seamless, user-friendly interfaces. Solution: Master of Code Global developed two interconnected digital platforms to drive mentorship and donation—with AI, automation, and trust at their core. Results: A secure and scalable digital ecosystem supporting mentorship and donations Smooth handoff of the mobile app to investors for continued growth Ongoing development and expansion of GiveaWhy with AI-driven innovation ### Luxury Escapes Travel Chatbot Challenge: Luxury Escapes used to be dissatisfied with their previous engagement tactics. They wanted to provide personalized notifications, suited to their audience's travel experience, keeping them informed of the latest deals. Solution: We created a friendly, guided conversational experience that allows users to self-serve and get immediate answers to their pressing concerns. We also utilized a variety of APIs to further contextualize and personalize the user experience. Results: 3x higher conversion rate than their website $300K+ revenue generated in the first 90 days 89% reply rate for the retargeting messages ### Amika Rewards Platform Challenge: Amika approached us with an ambitious vision: build a loyalty program that rewards salons for their sales performance, without disrupting the existing consumer or distributor experience. Amika also needed an intuitive way for distributors to track performance across multiple salons, assign reward tiers, and monitor point usage in detail. Solution: Master of Code Global built a tier-based rewards platform with real-time tracking, role-oriented access, and seamless Shopify–HubSpot integration. Results:  Optimized reward redemption Increased salon engagement Simplified distributor operations ### CanadaRX Connection Discovery Challenge: CanadaRX Connection struggled with outdated systems, manual workflows, and fragmented data, which slowed growth and hindered the digital experience for their primarily senior clientele. Solution: We modernized CRxC’s operations by redesigning their website, integrating real-time order tracking, and upgrading their CRM. An AI-powered assistant was introduced to guide senior users through the ordering process. Results: 20,000 active customer records 100,000+ historical orders 10-15% annual growth without degradation in performance ### Car Dealership GenAI Virtual Assistant Challenge: Our client’s main goal was enhancing website interaction and automating the dealership application flow. They wanted to empower potential car owners to find a dream vehicle in a few clicks and book a test drive right away. Solution: An un-authenticated web messaging solution with an FAQ bot powered by Generative AI with a complex routing for 195 different dealerships. Results:  195 different dealerships routing 14 brand models to choose from 79 variations of vehicle editions ### Proactive Automated Messaging for Healthcare Challenge: For our client, manual processes were no longer sustainable, and they needed a technological solution to improve, scale and automate their patient communication and engagement. Solution: A comprehensive, automated messaging program, ensuring the security of sensitive health data. The solution is not simply a chatbot but a proactive, multi-faceted digital assistant. Results: Proactive messaging program that keeps members involved Educational content and support offer the best possible outcomes Robust security measures and strict adherence to data privacy regulations ### A Practical Model for Glia Platform Enablement Glia partnered with MOCG to deepen customer success and accelerate delivery. Since 2020, we’ve grown from end clients’ consultants into a key partner across professional services, co-development, and team augmentation - helping Glia serve more customers, scale smartly, and extend platform capabilities.  Custom Projects for Platform Clients Building tailored solutions, integrations, and add-ons while working directly with end clients. Train-the-Trainer program for a US financial company Routing bot design with NLP intents for an American wealthtech platform Batch SMS communication flow for Radiant Credit Union Dedicated Professional Services Tech Partner Building and testing custom solutions, while Glia team handles deployment & communication. Voice assistant for multi-step caller authentication Digital triage and routing bot for multi-portal support Synchronization of in-person visitor check-ins with engagement queues Co-Development of New Features Co-building new capabilities outside their core stack with technical execution and DevOps ownership. A 2FA feature using Twilio’s Verify API, for end users to self-host and manage the verification process independently Two demo chatbots, including flows for FAQs, booking, authentication, account info, live agent handover, and NLU ### AI-Powered Concierge Bot for a Leading Healthcare Challenge: A leading healthcare provider faced the challenge of the overwhelming volume of inquiries, particularly during off-hours. The company struggled to efficiently address routine questions and offer timely responses.  Solution: We developed an AI-powered concierge bot that reduced call volume and optimized healthcare support. Results Significant reduction in call volume Faster response times Scalable handling of increased conversations ### GenAI Bot for Insurance Provider Challenge: The insurer struggled with managing high volumes of customer inquiries and complex insurance queries while maintaining compliance with strict regulatory standards. Solution: A Generative AI-powered FAQ chatbot capable of handling diverse customer queries with precision. It can understand complex insurance terminology, provide relevant information, and navigate regulatory boundaries to ensure compliance. Results: Improved policyholder engagement Reduced risk of non-compliance Increased cross-selling and upselling opportunities ### GenAI Virtual Assistant for a Global Professional Challenge: The client’s on-premise solutions lacked the modern functionalities required for a seamless digital experience, hindering the ability to meet evolving customer expectations. Solution: A sophisticated virtual assistant, that understands user intent and provides accurate, timely responses. Also, we implemented advanced AI-driven routing. Results: ~25% increase in the number of webchats 500,000+ web messaging dialogs in 2023 1.5M+ interactions with the chatbot ### Educational Platform for GTO LAB Challenge: The client wanted Master of Code Global to create an interactive, feature-rich experience where users could learn directly from the best, transforming their approach to the game and setting a new standard in Poker learning. Solution: Master of Code Global developed an innovative learning platform that empowers players to make razor-sharp decisions at every stage of their poker game. Results: 8 pro players and coaches 14 000+ final table ICM solutions $170.000.000+ total winnings of GTO LAB coaches ### Custom Management Tools for SPG Challenge: The goal was to modernize Speech Pathology Group’s out-of-date web interface while also building effective applications to raise reporting accuracy, track assignments, and handle bookings Solution: 1st phase: we redesigned their outdated WordPress site into a modern, responsive interface. 2nd phase: we developed a custom web-based platform to handle assessment report writing, caseload management, and appointment scheduling. Results: More detailed insights from interactive charts and notifications Significant time savings in caseload tracking and report creation Easier scheduling and coordination of specialist appointments ### Kinnekt Application Challenge: Merchants lacked a conversational commerce application that would go beyond simple marketing streams. They needed a way to engage buyers in real-time, respond to inquiries with intelligence, and proactively reach out based on customer behavior. Solution: Kinnekt equips Shopify store owners with a comprehensive suite of tools designed to streamline their conversational marketing efforts and elevate shoppers’ experiences. Here’s how our application assists businesses worldwide: Results: $9,178 total revenue one store made after two months 3,547 conversations were held by AI during two months 63.13% of incoming messages were processed by AI ### Bansk Beauty WP Website Challenge: Bansk Beauty needed a flexible platform that could bring their bold, artistic design vision to life while ensuring it was scalable, editable, and user-friendly. Solution: A fully customizable WordPress website, featuring modular architecture for easy content updates. The site seamlessly blended brand storytelling with responsive design, allowing Bansk’s team to easily manage and scale content. Results: Translation of artistic design into a website Fully customizable site architecture Enhanced brand storytelling   ### Post Mortem Post Chatbot Challenge: Facebook's Legacy Contact feature suffered from low awareness and was buried in settings, making it hard for users to find and set up proactively. Solution: An educational chatbot that increases completion of digital-legacy setup through a guided, safe experience. Results:   Increased awareness of Legacy Contact feature  Seamless and accessible digital footprint planning Meaningful social impact through charitable giving   ### Rio Olympic Games Chatbot Challenge: The International Olympic Committee needed an engaging, real-time digital solution to provide fans with up-to-date information and foster deeper connections with athletes during the Rio Olympics. Solution:  A chatbot integrated with Facebook Messenger, providing real-time medal updates, event schedules, and athlete interactions. Fans could subscribe to specific teams and athletes, receive instant notifications, and explore Olympic history. Results: Increased user interaction and satisfaction Easy access to up-to-date information on games Deeper connections between fans and the Olympic brand ### Boost.ai User-Friendly Salesforce Connector Challenge: Simplify the Salesforce integration process for Boost.ai’s clients, making it accessible even for non-technical users Solution: Our intuitive API Connector guides users through a simplified 3-step setup, eliminating the need for extensive tech knowledge or manual configuration. Results: 2-month development timeframe 1-week approval time, instead of the standard 4-6 week process 2-3 times faster connection of Boost.ai platform to client Salesforce accounts ### CSource Cancer Awareness Chatbot Challenge: Patients and caregivers faced difficulties accessing reliable cancer-related information due to the overwhelming volume of online content. Solution: We optimized bot for improved user flow, hassle-free access to indispensable materials, and comprehensive aid for patients, caregivers, and supporters. Results:   1,500 active users are engaging with the resource hub 75 essential references and 7 fundraising links in the database 89 cancer types comprehensively covered in the library of useful sources ### Industry Recognitions - Top 10 Chatbot Development Companies for 2025 - Top 7 AI Chatbot Development Companies in 2025 - Top 7 Deep Learning Consulting Companies - Best AI Software Development Companies 2025 - Dmitry Gritsenko, CEO at Business Easy Podcast - A Certified Delivery Partner for Conversational AI - Successful GenAI-Powered Mother's Day Campaign - Nylas Partner for AI Chat Solutions - Top 10 AI Agent Development Companies in 2026 - Top 7 AI Software Development Companies of 2025 - The Top Fintech Software Development Companies - LOFT among Top 13 LLM Orchestration Frameworks - Leadership in Crisis with Master of Code Global - Top 100+ Software Development Companies in Canada - Infobip's Technology Partner’s Award ## Key Clients - T-Mobile - Go plc - Burberry - Dr. Oetker - GTO Lab - Verizon - Tom Ford - The New York Times - Estee Lauder - Esso - Jo Malone - Speech Pathology Group - Aveda - Boost.ai - Amika - CanadaRX Connection - GiveaWhy - PromisEZ - Hilton Homes - Bansk Beauty ## Packages ## About the Team ### Our Story Master of Code Global is an AI implementation partner trusted by global brands. With 250+ experts and 1000+ delivered projects, we provide enterprise-grade, ISO 27001-certified solutions across healthcare, energy, real estate, retail, and more. We combine product mindset, end-to-end delivery, and long-term partnership to help companies integrate AI and create exceptional experiences. Our approach is shaped by core values that guide every cooperation: Passion, Trust, Impact, Growth, Respect, Fun. ### What Sets Us Apart - Experience building production-grade AI solutions: We excel in building robust, end-to-end solutions involving complex system integrations, data orchestration, and AI-powered automation. Our team combines hands-on experience with deploying production AI models and a strong background in secure, high-volume enterprise environments. - LLM-Orchestrator Open Source Framework (LOFT): Our open-source framework is designed to accelerate AI delivery. LOFT enables us to build and scale your solutions with unmatched efficiency, requiring 43% less effort for initial setup, saving up to 20% of the budget when scaling, and making project support 3x faster. - Deep expertise in conversation design: We design conversational experiences that balance technical precision with human-centric flows. With multilingual expertise (English, French, Spanish, Portuguese, etc.), we build efficient, natural, and scalable interactions that meet business goals across global markets. ### Quick Facts - 28 Verified Clutch Clients - 21 years in business ### Tools and Technology - Google Meet - Asana - Google Drive - Fireflies.ai - Canva - Google Docs - Google Slides - Calendly - AWS - GitHub - Google Cloud Platform ### Commonly Asked Questions **Do you work with existing AI platforms, or do you only build custom solutions?** We are platform-agnostic and work with more than 20 enterprise AI platforms and cloud providers. We can improve what you already have, extend platform capabilities, or build a fully custom solution from the ground up. This avoids vendor limitations and ensures the final system fits your workflows, infrastructure, security requirements, and business goals. We shape the approach around your needs, not around a preset stack. **How do you support organizations that aren’t fully ready for AI yet?** We run assessments to check data quality, systems, workflows, and internal alignment. If the foundations are not ready, we help prioritize use cases, improve processes, or prepare data before development. Sometimes the recommendation is to pause the project until the environment can support it. The goal is to make sure AI adoption brings real value, not short-lived pilots. **Do you provide long-term support after launch, or only one-time development?** We offer continuous support, monitoring, optimization, and analytics reviews. We also educate your team so they can work confidently with the solution. Many clients treat us as an ongoing partner rather than a one-time vendor. We support full AI lifecycle needs, from audits and improvements to scaling programs. **How do you reduce risks or costly rework during AI implementation?** We start by clarifying the problem, assessing readiness, and defining success criteria. A PoC is focused on testing real data, validating the technical approach, and uncovering blockers before any large investment. This helps prevent unnecessary development and reduces wasted effort by 50 to 70 percent. You get a clear go or no-go decision and a realistic plan for moving forward. **Can your AI solutions integrate with our systems and work across multiple channels and languages?** Yes. We integrate AI with CRMs, ERPs, legacy tools, proprietary systems, and external platforms through custom connectors and API layers. We also build solutions that work across channels such as web, mobile, WhatsApp, RCS, and Apple Messages for Business. Our Conversation Design team supports English, French, Spanish, Portuguese, and other languages and adapts tone and conversation flow for each market. ## Locations (5) ### Redwood City, CA (Headquarters) - 541 Jefferson Avenue - Redwood City, CA 94063 - United States - 2 - 5 employees - Phone: 1 408-663-1363 ### Boston, MA - 1 Washington Mall - Boston, MA 02108 - United States - 2 - 5 employees - Phone: 1 408-663-1363 ### Winnipeg, Canada - 1 Wesley Avenue - Winnipeg, MB R3C 1A7 - Canada - 2 - 5 employees ### Cherkasy, Ukraine - 18000 Cherkasy Oblast - Cherkasy 18000 - Ukraine - 101 - 150 employees ### Kyiv, Ukraine - 3 Dorohozhytska Street - Kyiv 02000 - Ukraine - 6 - 9 employees ## Connections - Amy Miller (W. R. MEADOWS, INC.) - Lauryn Snelson (Zipify) ## Contact Master of Code Global [Send a message](https://clutch.co/profile/master-code-global) - [Facebook](https://www.facebook.com/master.of.code.global/) - [X](https://twitter.com/master_of_code)