Marmeto | Shopify Plus Accelerator

BACKGROUND

Please describe your company and position.

I am the Product Manager of BOROSIl Limited

Describe what your company does in a single sentence.

Manufacturer

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Marmeto | Shopify Plus Accelerator to accomplish?

• To smoothness of website journey
• Increase the conversion and revenue
• Omni channel

SOLUTION

How did you find Marmeto | Shopify Plus Accelerator?

Online Search

Why did you select Marmeto | Shopify Plus Accelerator over others?

Referred to me

How many teammates from Marmeto | Shopify Plus Accelerator were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Needed the bug free and smooth website journey from homepage to checkout page Customization of gift card, custom dinner set , next day delivery, omni channel, increase the conversion rate and decrease the bounce rate

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Till date we have not achievied any measure outcomes

Describe their project management. Did they deliver items on time? How did they respond to your needs?

There were no concerns with the team's communication skills and responsiveness. Got immediate response on mail, call and even on Holidays or weekend but Delivery needs to be improved

What was your primary form of communication with Marmeto | Shopify Plus Accelerator?

Virtual Meeting

What did you find most impressive or unique about this company?

Specialist in Shopify Find out unique way for new customization requirement

Are there any areas for improvement or something Marmeto | Shopify Plus Accelerator could have done differently?

Should get response from Marmeto itself that what can be done to improve the revenue and ux improvement

BACKGROUND

Please describe your company and your position there.

We are a Popcorn brand and I am the director here.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Marmeto | Shopify Plus Accelerator, and what were your goals?

To revamp our website to modern look and convenience which Shopify offers. Easy standardised checkout and modern look and feel.

SOLUTION

How did you select this vendor and what were the deciding factors?

Vendor is well-known in India and was able to connect through our network. Reference check from similar company was our deciding factors.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Complete new website and advance features.

How many people from the vendor's team worked with you, and what were their positions?

5-6, from account manager to developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our traffic and business increased by manifolds. Customer feedback about our site is also very good.

Describe their project management style, including communication tools and timeliness.

All good. Straightforward, honest and to the point.

What did you find most impressive or unique about this company?

I appreciate their focus on quality service and self-update on new features.

Are there any areas for improvement or something they could have done differently?

No. All good.

BACKGROUND

Please describe your company and your position there.

I am founder of digital marketing agency. We help brands with performance marketing and data tracking solutions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Marmeto | Shopify Plus Accelerator, and what were your goals?

An e-commerce website wants to implement CleverTap software for retention marketing. We engaged Witt Marmeto for the same. Goal was to track user behaviour on website and pass the data to CleverTap.

SOLUTION

How did you select this vendor and what were the deciding factors?

1. They have amazing reviews online
2. I did reference check with past customers
3. Their expertise in the field.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Scope of work

1. Full funnel data tracking of website visitors in CleverTap Technology
2. Google Tag Manager
3. Data Layers Deliverables

• Revenue data flow to CleverTap
• User events flow to CleverTap

How many people from the vendor's team worked with you, and what were their positions?

3 people worked on the project One Project manager , Two developers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the project , client started their retention marketing activities from the CleverTap. They could see an uptick in the retention revenue. Also, we were able to collect richer user data.

Describe their project management style, including communication tools and timeliness.

They used g suite for communication Project was delivered within time

What did you find most impressive or unique about this company?

They delivered the project within time lines. The team was always available for any suggestions and incorporated changes.

Are there any areas for improvement or something they could have done differently?

They can have special team focused on these kind of projects.

BACKGROUND

Please describe your company and your position there.

Juicy Chemistry is a certified organic skin and personal care brand with a result oriented approach to skin and hair concerns - Pritesh Co-founder & CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Marmeto | Shopify Plus Accelerator, and what were your goals?

The website was outdates, we needed a new UX | UI to be in line with our new narrative and product design. Motive was also to increase conversions and revenue from the website being a D2C brand

SOLUTION

How did you select this vendor and what were the deciding factors?

We were referred by a vendor, having seen their previous work and having worked with them on a short project earlier we deiced to go head with the project

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our external design team handled the project for us, as our marketing team they oversaw the complete execution of the project

How many people from the vendor's team worked with you, and what were their positions?

Project manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

satisfactory results

Describe their project management style, including communication tools and timeliness.

well articulated and process driven

What did you find most impressive or unique about this company?

They had the ability to take inputs and improvise.

Are there any areas for improvement or something they could have done differently?

improve timelines

BACKGROUND

Please describe your company and your position there.

I am marketing Growth manager in India's first caffeinated personal care Brand.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Marmeto | Shopify Plus Accelerator?

Marmeto support us in day to day tech operations

SOLUTION

How did you select this vendor and what were the deciding factors?

Criteria for selecting Marmeto was its reputation and kind of dedication to its clients.

Describe the project in detail and walk through their service package.

Marmeto handle day to day operation on our website including executing new projects.

How many resources from the vendor's team worked with you, and what were their positions?

2 full time resources (Developers) & one account manager

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

All the projects are going as per direction and we are happy with the work they are delivering.

How effective was the workflow between your team and theirs?

It is quite good

What did you find most impressive or unique about this company?

They are ready to go extra mile for their client

Are there any areas for improvement or something they could have done differently?

Not as such