Magneto IT Solutions

BACKGROUND

Introduce your business and what you do there.

Buddha Bhaang LLC is a start-up business focused on developing and selling hemp cones and branded apparel products.  I am the owner and manager.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Magneto IT Solutions?

Building an e-commerce website to be able to launch products and brand.

SOLUTION

What was the scope of their involvement?

Full website development

How has the team composition changed?

Magneto has become unresponsive and person that sold me on Magneto and the project is no longer there (or on leave). 

How did you come to work with Magneto IT Solutions?

Found them online based on reviews and “best” lists.

How much have you invested with them?

$4125

What is the status of this engagement?

Dead end.  Magneto failed to complete the website and to resolve a template design mistake it made.  Magento tried to charge me extra to have them fix the template limitation, which was contrary to their original proposal and project scope, and then all communications broke down.

RESULTS & FEEDBACK

How has your relationship with the vendor evolved?

Initially, I agreed to pay half of the overage charged by Magneto but wanted assurances that the site would get fixed, completed, and developed as previously agreed and per my specs.  When Magneto failed to responds, I gave them a week to get back to me with a path forward.  Magneto did not so I posted accurate and truthful reviews about my experience online. 

Thereafter, Nitesh (owner of Magneto) contacted me and said he would be willing to give me a partial refund (less than half) if I agreed to take down the posts.  At the time I wanted more of a refund so we did not come to an agreement.  After I found another developer to complete the project, I informed Nitesh that I would accept a $2500 refund and would be willing to take down the posts.  Nitesh agreed and I took down all the posts I could.  Clutch, however, said I could not unilaterally remove my review but could update it. 

I informed Nitesh of this and told him I would provide an update to say that we resolved the dispute and there is no longer an issue.  Nitesh did not respond and did not provide ANY refund.  Thereafter, I have Nitesh several days to provide the refund otherwise I was going to renew my reviews and update my Clutch review accordingly.  Nitesh did not respond and has not provided a refund despite promising to do so.

Describe the impact this engagement has had on your business.

It has severely impaired by business and delayed product launch.  I do not have a website despite paying Magneto $4000.  I plan to take legal action to get my money back.

How was project management handled?

Terribly.  Magneto did the least amount of work and was not proactive in listening to my needs and performing as promised.  Awful experience.

Are there any areas of improvement?

This was a complete bait & switch scam.  I was sold on the promise of a sophisticated, e-commerce website with all the bells and whistles and received a stagnant, incomplete, incompatible, and unusable website.

UPDATED REVIEW

This review was published on November 11, 2022. 

Gene Markin

Owner, Buddha Bhaang LLC

Consumer Products

1-10 Employees

Mount Laurel, New Jersey, United States

Less than $10,000

Nov 2021 - Nov 2022

Project summary

A clothing retail company hired Magneto IT Solutions to create their e-commerce website. The vendor initially promised a flexible, reliable, and customer-focused service.

Feedback summary

The project had been going well until they hit a roadblock. Magneto IT Solutions wouldn't follow suggestions and refused to meet halfway, then required the client to pay extra to rework the initial design. They refused to provide a refund and didn't respond to emails and follow-ups. 

BACKGROUND

Please describe your company and your position there.

I am the owner of a newly formed company that would sell branded hemp cones and clothing items online via an e-commerce website.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Magneto IT Solutions, and what were your goals?

I hired Magneto to build a custom tailored e-commerce website to showcase and sell my branded products.

SOLUTION

How did you select this vendor and what were the deciding factors?

I found Magneto online and it was ranked among the top e-commerce website developers. I had several conversations with Magneto representatives, read online reviews, and reviewed Magneto's literature and website. I selected Magneto because of the promises and representations they made about their experience, customer focus, reliability, and flexibility.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I hired Magneto IT solutions to build an e-commerce website for an emerging brand and a handful of products. At the onset, I was assured that Magneto had extensive experience crafting e-commerce websites of all sizes, would facilitate the design and completion of the website to meet my needs and specifications, and would build a website with all the performance characteristics and attributes agreed upon (and memorialized in a comprehensive proposal attached to our contract).

Based on their representations, online reviews, and assurances, I decided to hire Magneto. Things started off great, they performed to expectations and we were making progress on the website. Then we hit a roadblock. The product pages for my clothing items displayed only one picture, which I questioned because normally one would expect to see multiple pictures of a product on the product purchase page, especially a clothing item that has two sides (front and back) -- and Magneto's proposal specifically said that the Product Details page will show "multiple images per product."

Instead of addressing the issue and fixing it, Magneto tried to blame me by saying I approved the design -- yes, I approved the design outline based on aesthetics, look and feel, and placeholders, but had no idea there would be functional limitations such as the display of only one image on each product page, which I would never have agreed to. After blaming me, Magneto told me it would cost an additional $2,000 to rework the design and change the Shopify template. I pushed back but agreed to split the difference and pay $1,000 just to get the site completed and online. Magneto at first refused but then agreed to the split.

After agreeing to the split, Magneto stopped responding to my emails and went completely dark. Magneto has not done any more work on my website and left me completely hanging and stranded. They have not responded to my many emails, follow-ups, and requests for a resolution. They have ignored me and have refused to give me a refund so I can finish the website with a new developer. This has been the most disappointing experience with a web developer that claims to go above and beyond for customers, deliver quality products, and be accountable and reliable. If this happened to me I'm sure it has happened to others and will happen again. I plan to file a lawsuit against Magento for fraudulent inducement, consumer fraud, and breach of contract.

How many people from the vendor's team worked with you, and what were their positions?

I worked with the VP of Development, Ryan Nord, as well as the Project Leads, Sunny and Nitesh, and several web developers/engineers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Magneto failed to deliver what was promised and agreed upon. Magneto charged me for building a custom e-commerce website that met my specific needs, but gave me something I could not use and tried to charge me extra to address their mistakes and mishaps.

Describe their project management style, including communication tools and timeliness.

Communications were okay until Magneto stopped responding to my emails and requests for resolution. Magneto has refused to give me a refund so I can finish the website with a different developer. Magneto has ignored me and my concerns.

What did you find most impressive or unique about this company?

At first I was very impressed, but as the project went on I felt very let down and disappointed. The level of skill, quality, and attention to detail that was promised just was not there. And when we hit a roadblock due to Magneto recommending a design template that did not conform to the proposal I agreed to, Magneto failed to take responsibility and tried to blame me and charge me more money to fix the problem. And even after I agreed to pay more money (because I wanted to the site finished), Magneto did not complete the site and completely ignored me.

Are there any areas for improvement or something they could have done differently?

Yes, they could have been decent people and scrupulous business people and done the right thing by fixing their mistake and completing my website as promised and agreed.

Star Ratings

Overall rating: 0.5 Magneto made false promises and failed to deliver what was promised and paid for. They have been very unprofessional.

Quality: 0.5 Did not complete the website. Made a mistake and refused to own up to it or fix it.

Cost 0.5 They charged me for work they did not do and have no intention to do. Total scam.

Schedule: 0.5 At first everything was going great, but after our dispute arose Magneto stopped responding to my emails and requests for resolution.

Willing to refer: 0.5 This was a terrible experience. They left me hanging with an incomplete website and have refused to finish it or to give me a refund.

BACKGROUND

Please describe your company and your position there.

We are a manufacturer of industrial low level gas detections systems with approximately 50 employees. We have been working with Magneto for over a year to implement and service our new e-commerce website.

As the Marketing Manager, I've counted on them as my go-to IT partner. They are fair, reliable and have successfully taken our web platform to the next level with room still to grow.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Magneto IT Solutions?

We originally contracted with Magneto to consult and help implement our new e-commerce site. We consider other partner but ultimately decided to stick with Magneto for our on-going IT services.

Their team of IT professionals have been easy to work with and dedicated to our continuous improvement.

SOLUTION

How did you select this vendor and what were the deciding factors?

As a small company looking to expand its web presence, we needed a competent (and fairly priced team) to help us manage and maintain our site.

We also needed a partner experienced with Magento and its inter-workings. This partnership has satisfied those needs and our on-going requirements.

Describe the project in detail and walk through their service package.

We are a hybrid manufacturer/distributor that needed a more robust site for promoting all of our products and services. Magneto helped transition us from a basic platform, to a very professional looking and operating e-commerce site.

Since many of our products require a more consultative approach, they were also able to customize pages/include assets to educate and inform our customers.

Magento is our primary web IT partner and trusted source for ongoing maintenance and services.

How many resources from the vendor's team worked with you, and what were their positions?

We've worked with several individuals within the organization. Our primary project management contact overseas in Dharmesh.

He and his team are very organized, skilled and do a great job of keeping the lines of communication open. Ryan Mord is our domestic account contact that assists as needed.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

It's difficult to point to one specific project since Magneto, in general, has help us transform our entire web presence over the course of the past 1.5 years.

I believe it has gained our business more credibility and attracted more customers to our site - for both informational and order placing purposes.

How effective was the workflow between your team and theirs?

We have established video conference call every two weeks. This has helped us stay on track and in the know of both successes and challenges along the way.

A communication board was also established to setup work tickets and show the progress of each project. This has worked great and have simplified the process considerably.

What did you find most impressive or unique about this company?

I have worked with other overseas teams before and the process, language barrier, etc. can often be challenging. Contrarily, there have been very few barriers or obstacles working with the Magneto team. They're hardworking, knowledgeable, and available when needed.

Are there any areas for improvement or something they could have done differently?

As with any company, there is turnover or shuffling of staff between different projects. While several team members have changed over time, I feel the systems in place have minimized the transitional issues as much as possible.

BACKGROUND

Please describe your company and your position there.

Diamond Boutique was founded in 2005. The business was founded on the principle of providing a personal, pleasant service in which the consumer was at the core of the creative process. We started networking and put together a solid and committed design team.

We built a network of reliable diamond and gemstone suppliers and began working with goldsmiths and master artisans in Hatton Garden, London's jewellery district. I am the Marketing Manager of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Magneto IT Solutions, and what were your goals?

We were looking for an e-commerce organisation with over a decade of experience in e-Commerce website development to help us construct our online store. We required a company to comprehend our project's requirements and goals.

SOLUTION

How did you select this vendor and what were the deciding factors?

We began our research by looking at review sites, then contacting various organisations and receiving offers. The proposal and timelines offered by Magneto IT Solutions were the deciding factors. They were picked for this project since their proposal was detailed and met all of our needs.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The brief was straightforward. I needed an e-commerce shop to embody my jewellery store concept and turn my ideas into reality. I had informed the Magneto team of my expectations for the store. They then presented me with a few design alternatives to choose from.

Once the web store design was finalised, I was then introduced to the development team that would work on the project. Weekly meetings were held to discuss the project's progress and handle any concerns.

How many people from the vendor's team worked with you, and what were their positions?

There were four resources allocated on the project:

• Two developers
• project manager
• one UI/UX designer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Magneto IT Solutions planned and created the e-Commerce store within the specified time frame, allowing us to launch it on time. We are pleased with the website's performance and the volume of traffic that it receives.

Describe their project management style, including communication tools and timeliness.

They recommended some crucial inputs for our website, which we found quite helpful, and we opted to incorporate them into the website.

What did you find most impressive or unique about this company?

They were competent and they thoroughly understood our needs.

Are there any areas for improvement or something they could have done differently?

Nothing. Everything appears to be in order. Working with the Magneto Team was a fantastic experience.

BACKGROUND

Please describe your company and your position there.

I am the founder of Open Load Pair. It is a Professional Blogging Platform. We provide you with only interesting content on various topics. We’re dedicated to providing you with the best of Blogging, with a focus on dependability and the quality of blog posts.We’re working to turn our passion for Blogging into a booming online website.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Magneto IT Solutions, and what were your goals?

We were looking for a website development company who can understand our requirements and develop our website. Our main focus was design and speed of the website so we hired Magneto IT Solutions for this project.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our requirement was very basic. We needed a website with a simple design, which can be quick to browse for our visitors and where the content could be managed easily.

Magneto IT Solutions understood our requirement and shared few designs with us. Design was as per our expectation and they agreed to finish the project before the website rollout date.This is why we chose Magneto.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Magneto IT Solutions followed the agile methodology so it was very convenient to work with them. They assigned a dedicated resource for our project. All the additional requirements that we suggested were implemented very quickly. We are very happy with the results.

How many people from the vendor's team worked with you, and what were their positions?

There were 3 resources in total 1 project manager, 1 UI/UX designer and 1 developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Project was completed before the deadline which helped us to roll out the website in time. Even the traffic witnessed on the website was huge within few months of roll out.

Describe their project management style, including communication tools and timeliness.

Team coordination was great .We were regularly updated about the progress of project through weekly standup meetings via Google Meet due to which both teams were on the same page.

What did you find most impressive or unique about this company?

They were quick to understand the requirements and deliver the solutions. Team allocated on the project was very experienced and skilful.

Are there any areas for improvement or something they could have done differently?

Nothing

BACKGROUND

Please describe your company and your position there.

GOMlab is an online magazine laboratory that shares information about the latest technology, innovations, business, lifestyle, fashion, social media, and much more. I am the CEO of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Magneto IT Solutions, and what were your goals?

As a new company in this competitive digital media market, we needed an eye-catching, robust website that would allow us to share latest news, articles, videos to our clients in the best possible way. This way, we could help their businesses attain the right kind of resources and allow them grow.

SOLUTION

How did you select this vendor and what were the deciding factors?

We got the reference via Clutch itself. The company had good reviews written about them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We wanted Magneto IT Solutions to build a brand-new website from scratch. The brief given to them included all the relevant information, Privacy policy section, About Us section etc. In addition to this, we also shared our design expectations. The website is made in WordPress.

How many people from the vendor's team worked with you, and what were their positions?

We worked closely with Dharmesh, our point of contact, who passed our directions along to the rest of the team. We also touched base with a couple of other team members throughout the process.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are extremely happy with the final outcome. Magneto has built a website that is fast, functional, and is scalable.

Describe their project management style, including communication tools and timeliness.

MIS has a skillful team at their disposal. They put feedback into action at a fast pace and are very good at communication. Even though we work in different time zones, they made sure that we get daily updates on the progress done on the development work.

What did you find most impressive or unique about this company?

Whenever there was a doubt or we requested a feature or needed something changed, they were really fast to address the same. I believe it is because of the level of expertise their team members possess.

Are there any areas for improvement or something they could have done differently?

I have nothing to complain about.

BACKGROUND

Please describe your company and your position there.

I am one of the Partners of our company that's into manufacturing, supplying and exporting a wide array of pump impellers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Magneto IT Solutions, and what were your goals?

We had a strong offline presence in terms of our business contacts; B2B clients all over the world. So, the problem statement was simple. We wanted to build our digital footprint and reach out to newer markets by creating a website that would showcase our entire product line to our exisitng customers and also our potential customers. Along with this, we wanted to build our brand globally. Therefore, we hired Magneto IT Solutions for developing our company website.

SOLUTION

How did you select this vendor and what were the deciding factors?

We did a lot of research online and shortlisted 3 companies. Out of the 3, we found Magneto IT Solutions to be the best in terms of budget and professionlism.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We wanted a brand-new website from scratch. The brief given to them included all the relevant information, corporate pages, Portfolio, About Us section etc. Basically, they had to incorporate all the important things we wanted potential clients to know about our company, and also the contact us information to be displayed properly, so that they could reach out to us.

How many people from the vendor's team worked with you, and what were their positions?

We worked with a Project manager and 3 other developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the website has gone live, we have seen an increase in the number of queries that we receive. Online channel has helped us reach newer markets in Europe, North America and Australia.

Describe their project management style, including communication tools and timeliness.

The communication was mostly done through Zoom Calls and Skype. And all the developers, especially the Project Manager is really good at communicating. They shared daily reports on the project status, which was very helpful.

What did you find most impressive or unique about this company?

The impressive thing about the company is its expertise in the field of Web Development. They give solutions that are scalable and which are best for the growth of the company. They've taken a lot of interest in understanding our industry, processes, requirements, and expectations. They are a bunch of highly professional individuals.

Are there any areas for improvement or something they could have done differently?

Nothing comes to my mind.

BACKGROUND

Please describe your company and your position there.

Our company is the based out of Middle East and is into online sale of Jewellery & Fashion products. I work as a Marketing Manager for them.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Magneto IT Solutions, and what were your goals?

For the past few years, we have been wanting to take our business online So, we hired Magneto IT Solutions for developing an eCommerce website for selling our products online. The main goal was to increase brand awareness and exploit the maximum potential out of the growing online industry in the Middle East.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had done a thorough research on various web portals and shortlisted a few companies amongst which Magneto IT Solutions turned out to be the best choice. There were 2-3 key deciding factors. One, their ability to understand the problem statement quickly and lay down the scope of work in a robust manner. Two, their expertise in building eCom solutions in the same industry before. Lastly, the key factor was the cost of development that was shared with us in the proposal.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After the contract signing, a team consisting of the Project Manager, two Backend Developers and one QA were assigned on the project. We shared our expectations to the team. We then agreed to build the website using Magento 2 platform. The team initially shared a few mock-ups and designs with us, and eventually we finalised on the best amongst the lot. The project was decided to be delivered in 2 months.

How many people from the vendor's team worked with you, and what were their positions?

5-6 people worked on the project, including a Project manager, backend developers, QA and a designer. We were also in constant touch with the Director of the company.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project is almost completely. I can gladly admit that the company has met the deadline that was set for the work to be completed. The expectations set by us have been met thoroughly because of the level of dedication shown by the team at Magneto IT Solutions.

Describe their project management style, including communication tools and timeliness.

They follow an Agile method of working. Daily stand-up meetings take place amongst the team members along with 2 weekly meetings with us to discuss the progress made on the work front. They also use Quick scrum for us to see the daily tasks being assigned to the team members & also for us to give our feedback.

What did you find most impressive or unique about this company?

They took the time to listen to what I wanted and also brought to the table their own ideas, experience, and creativity. They understood that I needed to see things in a visual context and have some flexibility to 'play' around with a few ideas. Their level of professionalism is highly commendable.

Are there any areas for improvement or something they could have done differently?

Nothing that I can think of. Everything went really smooth.

BACKGROUND

Please describe your company and your position there.

Chief Financial Officer at Thompson Kent Group is eCommerce company, selling the finance books and tutorial online in USA.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Magneto IT Solutions, and what were your goals?

We were a new startup, want to develop the website to sale the books and tutorial online. Magneto IT Solutions helped us to design and develop the online store as per our requirements

SOLUTION

How did you select this vendor and what were the deciding factors?

They come up with wife-frame and plan before start the work. It helps us to clear the vision and flow.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The have suggested us agile development methodology wherein they prepare the structure, design, develop, test and deploy the website.

How many people from the vendor's team worked with you, and what were their positions?

3 persons worked on my project. 1 from design, 1 from development and 1 from testing.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Magneto IT Solutions delivered a user-friendly website with a seamless backend experience. Their ability to understand the client’s requirements and execute a smooth engagement supplements a long-term partnership. The accessible team meets deadlines and has experience in a range of industries.

Describe their project management style, including communication tools and timeliness.

We had used the trello, skype and email for communication.

What did you find most impressive or unique about this company?

I liked the development process which is very clear and easy.

Are there any areas for improvement or something they could have done differently?

I don't find any areas to improve. I things are fine for me.

BACKGROUND

Please describe your company and your position there.

On-Line education provider. CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Magneto IT Solutions, and what were your goals?

Development of a educational portal, with informatic user interface, secure log-in, resource library, shop for e-book purchase, payment portal, course scheduling and and sign-up register.

SOLUTION

How did you select this vendor and what were the deciding factors?

We put the project out to tender and received 7 estimates of which 3 were shortlisted and Magneto demonstrated good understanding of the projects scope and requirements, communicated well, arranged an introductory meeting of the development team and provided a realistic initial costing that was compatible with our limited resource base.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The specification was quite complex for the admin interface and involved a series of meetings revisions and fixes. Magneto were accommodating and understood the objectives and were able to provide advice on how the deliverables could be achieved. The time scale was slower than originally anticipated, but this was often due to third party delays.

How many people from the vendor's team worked with you, and what were their positions?

The initial team of 4 was gradually reduced to 3 and finally to a single key web developer and project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The site is now working to specification and various problems including malicious ingress have been resolved.

Describe their project management style, including communication tools and timeliness.

The project management was highly structured to begin with with clear time management indicators. Latterly the approach has been more organic. To some extent this flexibility suits a low budget customer like ourselves, who recognises that ambitious projects can sometimes be done rapidly and expensively via multi-skilled development teams, or more slowly and incrementally on a project by project basis. The working relationship with Magneto has stood up well over time due to a degree of flexibility on both sides.

What did you find most impressive or unique about this company?

They understood our complex specifications, adapted, and provide fixes and workarounds.

Are there any areas for improvement or something they could have done differently?

I would have liked more creative input on the front end design and graphical content of our portal, but now that the complex data sets and back end is working well, I am happy to evolve the aesthetics of our front end user interface as a further project.

BACKGROUND

Introduce your business and what you do there.

I’m the IT manager for an online retail store of home appliances and projects related to luxury kitchens.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Magneto IT Solutions?

We didn’t have an online e-commerce platform for customers and wanted to build one.

SOLUTION

What was the scope of their involvement?

Magneto IT Solutions helped us develop an e-commerce platform for customers to start shopping online. They used Magento and MySQL to build the site. We provided our requirements and how we wanted the platform to be built and they took it from there.

The website we had was very basic, so they made us a completely new platform from scratch. They handled the design and development. Our graphic designers also provided them with a logo.

The platform is live at the staging phase. The first phase was finished in December. We’re working with things to see if there are any technical issues based on payment gateways and the website. We are making sure customers are receiving their notifications for the orders they’ve placed.

 What is the team composition?

They’re offshore so I’m not sure how many are on the team. I’ve interacted with around six members of their team, including designers, project managers, and developers.

How did you come to work with Magneto IT Solutions?

I came across a number of companies online including Magneto IT Solutions. I tried to introduce them to my bosses and told them about the services that they do. We selected them based on their services and their background.

How much have you invested with them?

We have invested $9,000–$10,000.

What is the status of this engagement?

We started working together in April 2020 and it's ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

My bosses handle the metrics. Our managing director was one of the people in touch with their directors. They collected the statistics of the first phase of the project and delivered them according to our expectations. It’s the entire package we wanted. We’re live with the website and we have people doing their online shopping.

How did Magneto IT Solutions perform from a project management standpoint?

Project management is a 9.5/10. They were open to suggestions, on time, and professional. We gave them a deadline and they completed the projects on time. If it has something to do with things that need to be done quickly, we call them. If we have a request that needs to be incorporated into the website, we would email them. They’re very prompt in responding.

What did you find most impressive about them?

The first thing we saw about them is they actually built projects for most of the local retail companies here. The SLAs of the way they work, the project timings, the goals, and objectives withstood the other competitors.

Are there any areas they could improve?

Everything was good. The project wanted was up to the mark, we even received more than expected. There’s nothing I’d have them improve. They should just continue doing work the way they’re doing it.

Do you have any advice for potential customers?

We’re happy with what they provided to us.