LumexArt Studio

BACKGROUND

Please describe your company and position.

I am the Owner of uMob LTD

Describe what your company does in a single sentence.

Develops mobile apps for the autpo repair industry!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LumexArt to accomplish?

• The primary goals of this project for ARI were to design and develop a user-friendly, functional platform for auto repair businesses. The objective was to enhance the experience for shop owners, technicians, and mobile mechanics, offering them an affordable solution to streamline their operations.

SOLUTION

How did you find LumexArt?

Online Search

Why did you select LumexArt over others?

• High ratings
• Good value for cost

How many teammates from LumexArt were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Redeigning the existing SAAS application into a more concise and user-friendly software! The key milestones were defining a general framework/layout for the new application, choosing colors schemes and patterns then going page by page and creating a modern design based on the existing forms! 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

User Adoption Rate: How quickly users (auto repair shop owners, mechanics, and technicians) began using the platform regularly after launch.

User Engagement: Metrics such as active users per day, the average time spent on the platform, and interaction with key features (e.g., scheduling, invoicing).

Customer Satisfaction: User feedback regarding the platform's design, functionality, and ease of use.

Performance Metrics: Load time and responsiveness of the platform across different devices (desktop, mobile, etc.).

Support Requests: The number of technical issues or design-related queries post-launch, indicating the effectiveness and clarity of the design.

Retention Rate: How many users continue using the platform after initial setup, reflecting how well the design and development address their needs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All milestones have been delivered on time and with the same quality and atention to detail as expected. Michail Gnyadek has been a crucial partner throughout this entire project. He always communicates the progress and delivers on the expected results!

What was your primary form of communication with LumexArt?

Email or Messaging App

What did you find most impressive or unique about this company?

Ease of communication and professionalism. Our work with Michail has been very smooth and efficient! Once we explained the scope of the project and our needs, the designer immediately understood the challenge and delivered impressive results in a small timeframe!

Are there any areas for improvement or something LumexArt could have done differently?

None that we can think of!