LoveMobile Agency

BACKGROUND

Please describe your company and position.

I am the Marketer of LoyaltyPlant

Describe what your company does in a single sentence.

We offer a comprehensive ecosystem of features to execute a customer marketing and loyalty strategy, providing ordering and loyalty apps for restaurants.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LoveMobile Agency to accomplish?
We hired LoveMobile Agency to:

• Increase our app installs and revenue with ASO tools
• Keyword boosting 
• Reputation management.

SOLUTION

How did you find LoveMobile Agency?

Online Search

Why did you select LoveMobile Agency over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from LoveMobile Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included:

• Launching campaigns based on keyword analysis and promotion plans, resulting in reports demonstrating top rankings for keywords and increased revenue.
• Recommendations for promotion were also provided throughout the process. 
• Additionally, Lovemobile managers improved the positions of all four apps and increased the number of organic installs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The number of organic installs has also increased, and the position of all four applications has improved. As a result, each of the 2 apps reached the top 3 searches on both Google Play and App Store for keywords targeted for this work in Poland. The average growth for organic installs was about 35 percent.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The management of the Lovemobile project including daily communication via Skype. The team always responded to our needs, often suggesting ways to make our collaboration and the final product better. I would assess LoveMobile Agency's management as excellent.

What was your primary form of communication with LoveMobile Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were most impressed by LoveMobile Agency's prompt communication, technical support, and consultation regarding promotion strategies. They quickly responded to all inquiries and provided valuable guidance, helping us optimize our apps effectively.

Are there any areas for improvement or something LoveMobile Agency could have done differently?

We don't have any specific dislikes about Lovemobile.

BACKGROUND

Please describe your company and position.

I am the Growth Director of a digital marketing agency

Describe what your company does in a single sentence.

We enable businesses to reach their target audience with our specially created and optimized digital marketing solutions – including SEO, paid advertising, and analytics.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LoveMobile Agency to accomplish?

• Fix low-visibility on the App Store and Play Market for our client's dating app
• Optimize keywords, graphics, and metadata to help improve the app's search results.
• Boost downloads

SOLUTION

How did you find LoveMobile Agency?

Online Search

Why did you select LoveMobile Agency over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from LoveMobile Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The agency provided us with a full suite of ASO services for our client’s app:

• They researched stores to rank better on the search
• They did a complete competitor analysis to determine where there is scope to be different. 
• Lovemobile developed icons, screenshots, and promo graphics for us. 
• The agency improved the metadata by creating optimized metadata that enhances discoverability. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• 10 times more visibility on the App Store and Play Market.
• 35% increase in downloads in the first month of implementation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All deliveries were timely and communication was steady throughout the course of the project. They were accommodating, responsive to our needs, and quick to resolve any concerns that came up, which made the partnership run very smoothly.

What was your primary form of communication with LoveMobile Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

LoveMobile Agency's attention to detail is unique and they also understand the app stores better than most agencies.

Are there any areas for improvement or something LoveMobile Agency could have done differently?

There is absolutely nothing I dislike here. They have delivered and communicated effectively throughout the project, bringing improvements to the performance of our client’s app.

BACKGROUND

Please describe your company and position.

I am the ASO manager of Bitlica

Describe what your company does in a single sentence.

The company is 5 years old. Employees from all over the world, mainly from the former CIS countries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LoveMobile Agency to accomplish?

• Eliminate negative reviews
• Rotate positive reviews

SOLUTION

How did you find LoveMobile Agency?

Online Search

Why did you select LoveMobile Agency over others?

• Great culture fit
• Company values aligned

How many teammates from LoveMobile Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Over the course of three months, we purchased reviews from all over the world in order to neutralize the impact of negative reviews on the project. We managed to shift negative old reviews and update reviews on pages in about 10 countries around the world. All set goals were achieved.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Featured reviews in target locales remain in their positions for several months, which has a positive effect on user trust and has a positive effect on the store’s algorithm.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• The quality of communication is excellent. 
• There were never any misunderstandings or unresolved issues. 
• The manager is always in touch. 
• The quality of support was one of the most important factors why I chose them

What was your primary form of communication with LoveMobile Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

Quality of reviews. The price for the service is higher than that of competitors, but we are ready to pay more for high-quality placements and not to fall under sanctions from the store.

Are there any areas for improvement or something LoveMobile Agency could have done differently?

The latest price increase is quite painful for our budget. I hope that the service we use will return to its previous price limits.

BACKGROUND

Please describe your company and position.

I am the Co-founder of an edtech company

Describe what your company does in a single sentence.

We are a flashcard app with interval repetition and ready-made decks for various subjects including languages, designed to help users succeed in exams, memorise information, teach others, and learn languages effectively.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LoveMobile Agency to accomplish?

• Improve our app's visibility in stores
• Develop a strategy for online promotion

SOLUTION

How did you find LoveMobile Agency?

Clutch Site

Why did you select LoveMobile Agency over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from LoveMobile Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Analyze market and competition 
• Implement ASO strategy to grwo in spesific markets and regions 
• Conducting experiments with meta descriptions and screenshots 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• 2x increase in the visibility of an app in stores; 
• New screenshots doubled the conversion rate to install;
• As a result we got a significant increase of organic downloads between weeks 0 and 16.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

LoveMobile’s project management was excellent. They constantly delivered on time and were very responsive to our needs. Their communication was regular and timely, keeping us informed of their progress and making us feel that we can ask them any questions about the projects at any time.

What was your primary form of communication with LoveMobile Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to deliver results quickly and in a measurable way was unique and highly valuable to us.

Are there any areas for improvement or something LoveMobile Agency could have done differently?

However, even though I am generally pleased with their work, I wish they could have submitted more interim progress reports.

BACKGROUND

Please describe your company and position.

I am the Product Manager of Welly

Describe what your company does in a single sentence.

Welly is a mobile app that helps people build healthy eating habits and transform their diet step by step. It’s based on the Portion Control methodology recommended by nutrition professionals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LoveMobile Agency to accomplish?
We hired LoveMobile Agency to boost our app's visibility in the App Store.

SOLUTION

How did you find LoveMobile Agency?

Paid search

Why did you select LoveMobile Agency over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from LoveMobile Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The agency offered to look at the competitors’ solutions and find a promotion strategy suitable for the App Store. It included a competitor analysis that assessed which keywords produced better results. An audience study was also part of the deal, just like a promotion plan for the App Store. The key deliverables were an audit and the best visibility practices, metadata optimization, monthly performance reports, and further optimization suggestions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

App visibility increased by 4 times. The number of our app installations grew by 2.5 times compared to the same period last year. CPU for 3 months were just $0.75.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

There were no problems with the communication with the LoveMobile Agency - they shared their plans with the team at each stage and did not take any action without notifying the partner.

What was your primary form of communication with LoveMobile Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They duly answered all questions. However, the most important thing is that they are truly industry professionals.

Are there any areas for improvement or something LoveMobile Agency could have done differently?

There isn't anything I dislike about LoveMobile. They've proven to be effective and reliable in improving my app's visibility and performance.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Lira

Describe what your company does in a single sentence.

PPC Advertising

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LoveMobile Agency to accomplish?

• We hired LoveMobile Agency to increase our app installs and revenue with ASO tools, keyword boosting and reputation management.

SOLUTION

How did you find LoveMobile Agency?

Referral

Why did you select LoveMobile Agency over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from LoveMobile Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The agency analyzed the current metadata, and new keywords were selected. LoveMobile specialists also analyzed the App Store Reputation Management of the app and proposed ideas on how the current reputation could be adjusted. Key deliverables included keyword analysis, metadata optimization, review management, providing monthly performance reports, and suggesting ideas for ongoing optimization.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Downloads and trials of the mobile app increased by more than 25%. In addition, ratings and reviews of our app have improved, and these improvements have had impact on increasing user satisfaction and retention.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Working with LoveMobile was a real pleasure! Everything is clear and according to plan – all our requests were taken into account and we got great results.

What was your primary form of communication with LoveMobile Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The experts from LoveMobile were true professionals! They dived deep into our project and came up with ideas that matched the goals of our app marketing.

Are there any areas for improvement or something LoveMobile Agency could have done differently?

It's hard to single anything out. We really enjoyed working with the agency.

BACKGROUND

Please describe your company and position.

I'm an administrator of Apteka.md

Describe what your company does in a single sentence.

Apteka.md is the first mobile app in Moldova that offers an option to order all kinds of medicines and cosmetics from the nearest pharmacy or have orders delivered anywhere in the city.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LoveMobile Agency to accomplish?

• Create compelling app store graphics
• Improve store page view-to-install in the App Store and Google Play

SOLUTION

How did you find LoveMobile Agency?

Online Search

Why did you select LoveMobile Agency over others?

• High ratings
• Good value for cost

How many teammates from LoveMobile Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

LoveMobile handled a graphic ASO package for both stores (App Store and Google Play), creating a few graphic sets consisting of screenshots that emphasize the main features of the app nicely. Based on their competitive research, they also created seasonal variations, along with a Google Play banner.

The whole process began with aligning on the concept, which then adapting into designs for a range of sizes and formats. Ultimately, they helped us publish new graphics in both stores.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new screenshots and Google Play banner were published successfully.
View-to-install conversion rate for App Store has more than doubled (2.5x growth) in this (post-update) week and increased by 64% in Google Play during the very first week. This led to a massive increase in installs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I liked that the workflow was structured step by step – from concept approval to final publishing

What was your primary form of communication with LoveMobile Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

LoveMobile Agency incorporated creativity and had a solid understanding of ASO. They put some serious thought into not just making things pretty, but how to showcase the strengths of the app and what would resonate with our specific audience of users, those who need medical drugs.

Are there any areas for improvement or something LoveMobile Agency could have done differently?

They incorporated creativity and had a solid understanding of ASO. They put some serious thought into not just making things pretty, but how to showcase the strengths of the app and what would resonate with our specific audience of users, those who need medical drugs.

BACKGROUND

Please describe your company and position.

I am the Founder of Hitch, Limited Partnership

Describe what your company does in a single sentence.

Hitch is a multi-racket player finder app in the US, CA, UK & AUS.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LoveMobile Agency to accomplish?

• Increase organic downloads
• Improve app ratings

SOLUTION

How did you find LoveMobile Agency?

Online Search

Why did you select LoveMobile Agency over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from LoveMobile Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• iOS Meta data descriptions analysis and recommendations 
• Ratings and reviews
• Keyword boosting

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased ratings from 8 to 83. Hitch ranking 1-3 in the app store for 3 keywords now. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have do quality work and have achieved most of our ASO goals. Account managers are responsive to messages on Slack. Their prices are reasonable as well. 

What was your primary form of communication with LoveMobile Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

They are good at what they do and easy to work with. 

Are there any areas for improvement or something LoveMobile Agency could have done differently?

More video check-ins would be appreciated.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Mamboo Entertainment FZCO LLC

Describe what your company does in a single sentence.

We are a publisher and developer of hypercasual, hybrid-casual, and casual games, currently boasting a portfolio of over 50 games.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LoveMobile Agency to accomplish?

• Increase the visibility of our game in the Play Market.
• Boost the number of installations in the US market.

SOLUTION

How did you find LoveMobile Agency?

Online Search

Why did you select LoveMobile Agency over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from LoveMobile Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

LoveMobile promoted one of our mobile games, Pin Master. to the Play Market for key queries on the USA market.

• They provided the following services:
• Developed a promotion strategy;
• Determine 24 key queries and work with them;
• Hold on to the promotion work.

As a result, all our KPIs were successfully met.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Thanks to the efforts of Lovemobile, our app began to receive 8 times more installations than before the promotion. Additionally, we are able to observe that the game was able to take leading places, being 1st or 2nd in the specified key queries with maximum coverage. The game’s app went from 20th place to 1st.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our company had daily communication through chat with the agency, always got reports on time, and, most importantly, always obtained positive dynamic results.

What was your primary form of communication with LoveMobile Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Definitely the optimal operational efficiency. The most impressive aspect was the quick and stable results.

Are there any areas for improvement or something LoveMobile Agency could have done differently?

We were thoroughly satisfied with the service provided.

BACKGROUND

Please describe your company and position.

I am the Viktoriia Sergeeva of ContraC

Describe what your company does in a single sentence.

“Contraction timer, counter” is a mobile app designed specifically for pregnant women to help them monitor contractions, track and record their time and duration, and estimate when it's time to go to the birthing center.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LoveMobile Agency to accomplish?

• Enhance US App Store search visibility for major keywords of the Contraction Timer, counter app
• Grow organic installs

SOLUTION

How did you find LoveMobile Agency?

Online Search

Why did you select LoveMobile Agency over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from LoveMobile Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

LoveMobile ran an extensive campaign to encourage organic traffic and installs for our HealthCare app on the App Store. The campaign included:
- Detailed analytics of the keywords and their positions in the App Store.
- Creation and realization of a promotion strategy aimed at the target audience.
- Improved publishing scheduling options.

It was only in targeting the USA market. We keep on partnering with LoveMobile and planning how we can get our other apps into publicity.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

LoveMobile built a solid strategy around that, which helped us rank higher in the App Store and get more visibility and organic installs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

LoveMobile maintained constant communication and diligently sought the best solutions to meet our needs, consistently delivering on time.

What was your primary form of communication with LoveMobile Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

It was based on their prompt response and flexibility. They were able to offer cutting-edge solutions for promoting our app, considering the ever-changing nature of the app.

Are there any areas for improvement or something LoveMobile Agency could have done differently?

There were very few areas to make recommendations for improvement as we were so pleased with the level of service that was delivered. And, even though it would bring additional value by extending their analytics and reporting to include deeper insights into user behavior post-install.