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Multi-Award Winning Performance Marketing Agency

5.0
24 reviews
Gold
VERIFIED

Loud Mouth Media is a multi-award winning, specialist digital advertising agency providing a fully managed service across Search, Display and Paid Social advertising. Named 'Best Small PPC Agency in the UK' two years in a row at the 2017 and 2018 UK Search Awards and 'Small Biddable Agency of the Year' at the UK Biddable Media Awards 2019, the Premier Google Partner agency has offices located in Belfast, Dublin and Glasgow.

 
$1,000+
 
Undisclosed
 
10 - 49
 Founded
2011
Show all +
Belfast, United Kingdom
headquarters
  • 1st Floor Carroll House 463 Ormeau Road
    Belfast BT7 3GR
    United Kingdom
    028 9099 7001
other locations
  • Spaces, Tay House, 300 Bath Street
    Glasgow G2 4JR
    United Kingdom
    01412805060
  • Suite 5006, Unit 1 Fitzwilliam Business Centre 77 Sir John Rogerson's Quay
    Dublin 2
    Ireland
    +353.1.554.7821

Reviews

5.0
24 reviews
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Digital Advertising for Convention Center

“Informed by research, they treat every campaign on an individual basis and always consider the best course of action.”

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5.0

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Dec. 2017 - Ongoing
Project summary: 

Based on the findings of an audit, Loud Mouth Media spearheaded a comprehensive digital marketing initiative to engage an identified user base. Efforts ranged from a keyword strategy to social media advertising.

The Reviewer
 
51-200 Employees
 
Belfast, Northern Ireland
Charlie McCloskey
Head of Digital, Belfast Waterfront & Ulster Hall Ltd.
 
Verified
The Review
Feedback summary: 

Loud Mouth Media’s multidimensional digital marketing strategy increased web traffic by 98%, increased occupancy rates by 14%, and boosted e-commerce ticket sales by 34%. Their data-driven campaigns maximize ROI by targeting users based on search history and keywords.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the head of digital at Belfast Waterfront & Ulster Hall Ltd., a convention center.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Loud Mouth Media?

The biggest challenge was reaching our customer base. We had previously relied on traditional methods such as print advertising and brochures. In spite of our efforts, our numbers were falling and our occupancy levels were dropping. We needed a company to help us with digital advertising.

SOLUTION

What was the scope of their involvement?

Loud Mouth Media first conducted an audit of our current infrastructure to assess how our website was set up and how we were integrating with things like Google Analytics and Google AdWords. They defined all the measures we needed to track significant activity. Based on the shows we indicated, they explored promotional tactics and identified our target market. 

We initially assumed that PPC was the natural effort to pursue, but Loud Mouth Media recommend against this costly measure. Instead, they recommended a cost-effective alternative that enables us to target people based on search history and intent.

Loud Mouth Media also set up a series of social media ads for Facebook and Instagram. Going forward, we’ve made plans for Twitter and LinkedIn advertising depending on the audience. They help us adjust our campaign tactics and content on an ongoing basis.

What is the team composition? 

The core team from Loud Mouth Media includes four people.  

How did you come to work with Loud Mouth Media?

Loud Mouth Media is regarded as a top online advertising specialist in Northern Ireland. The mobile awards they’ve won justify their reputation.  

After reaching out initially, we ran a couple of campaigns together to see how impactful their work could be. The trial period was very successful, so we ran a more robust tender process and finalized their selection. 

What is the status of this engagement?

We’ve been working together since December 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Working with Loud Mouth Media has given us a much more cost-effective way to reach a better-suited audience. We can now target specific people based on their interests. Our web traffic has increased by 98% since we started, and our occupancy rate has risen from 69% to 83%.

We’ve also been selling noticeably more tickets since we started working together. In January 2018, 48% of our sales were through e-commerce. By December 2018, we were conducting 82% of our sales through e-commerce. 

Loud Mouth Media has been integral to establishing an overarching marketing strategy. I’m confident the campaigns will continue to grow over time as the agency becomes even more familiar with our business and operations

How did Loud Mouth Media perform from a project management standpoint?

Loud Mouth Media is very good at project management. We try to meet on a quarterly basis for performance reviews and communicate via email and phone calls. Out of all the agencies I’ve worked with, they’re one of the most efficient. A week has never gone by without hearing from one of their representatives. They send performance reports proactively without us having to ask.
 
During meetings, they recommend new ways to enhance our ad campaigns. The unique consultation they provide based on our proposals has made them stand out since the very beginning. Informed by research, they always consider the best course of action and treat every campaign on an individual basis. 

What did you find most impressive about them?

Loud Mouth Media has specialists on staff for the entire Google Suite of projects and every type of social media. Many agencies lack their strategic abilities. The performance marketing director who attends to our account overall personally oversees how we can improve. 

Looking at the overall web product, they’re quite keen to enhance our website’s functionality and design to optimize conversion rates. Even though they’re not a design agency, they willingly make recommendations.

Are there any areas they could improve?

No, there’s nothing I can think of that they need to improve. 

Do you have any advice for potential customers?

Invest the time and financial resources to ensure your website is fully integrated with the Google Suite of products as well as Twitter, LinkedIn, Instagram, and Facebook. 

In the beginning, we often just wanted to launch the campaign and start seeing results right away. Making the necessary investments from the start set us up for beneficial results in the long term.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Ongoing PPC Services for Door Manufacturer

“It’s great to know that they’re there to support us in case anything goes wrong.”

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2011 - Ongoing
Project summary: 

In addition to providing web design consultations, Loud Mouth Media develops and executes PPC campaigns to generate leads. They’re now preparing to expand their role into social media marketing.

The Reviewer
 
201-500 Employees
 
Ballymena, Northern Ireland
Linda Tomb
Marketing Manager, Apeer Doors
 
Verified
The Review
Feedback summary: 

Lead volumes have increased substantially over the past three years thanks to Loud Mouth Media’s PPC efforts. The team is easy to work, knowledgeable, and responsive to client needs. Their ability to translate complex concepts into straightforward terms makes them excellent communicators.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing manager at Apeer Doors, which oversees Lumi Windows. We manufacture custom composite doors and windows across both businesses for trade companies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Loud Mouth Media?

Because we only sell to trade companies, it was difficult for us to secure new business from direct consumers through our websites. There was no sophisticated digital marketing strategy in place, and consumers often couldn’t tell the advantages of our products over our competitors’ at a glance. As a result, we approached Loud Mouth Media to help us increase our brand awareness in the general public and attract more leads through PPC campaigns.

SOLUTION

What was the scope of their involvement? 

Loud Mouth Media has helped us develop digital marketing strategies to generate leads. Our goal is to get consumers to click through our websites and browse our products. Once a consumer has an order in mind, they’ll contact a trade company for installation, which drives demand for our business.

To do this, Loud Mouth Media manages our PPC campaigns, creating ads to highlight our products’ features such as energy efficiency, security, and color options. They’ve also advised us on how to restructure our web design to make their ads more effective. This has ranged from identifying specific visual elements to recommending web designers whom they’ve worked with in the past.

We’re currently working with their team to revamp our websites and increase our social efforts. In addition to having them post ads through our Facebook page, we plan to expand their role to include content for Instagram and Twitter. 

What is the team composition?  

When we first started working with them, Mark (Managing Director, Loud Mouth Media) was our main point of contact. Since then, his company has grown considerably, but he still takes the time to check in on us. We now work with Jemma (PPC Account Manager, Loud Mouth Media) who monitors our campaigns and makes adjustments as needed.

How did you come to work with Loud Mouth Media? 

We considered two agencies along with Loud Mouth Media. It was initially difficult for us to get a sense of what we needed because we were so new to digital marketing. When it came to the interviews, we didn’t know what questions to ask nor really understood some of the explanations.

Then, Mark came in and broke everything down in a way that made sense to us. He advised us to start off small, making sure that we felt well-informed and comfortable with the process before ramping up. Since then, our partnership has only continued to evolve.

What is the status of this engagement? 

Their work started in 2006 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

All of their efforts, particularly within these past 6–12 months, have generated a considerable number of leads. By increasing public awareness of our products, we’ve encouraged more consumers to place orders through us, which we can then pass along to our trade partners. This has helped strengthen our relationship with those companies because we give them so many leads each week at no charge.

How did Loud Mouth Media perform from a project management standpoint?

Their team keeps in touch on a weekly basis through phone and email, but we also have in-person review meetings every three months. Jemma and Mark will typically meet with us to go over our performance, answer questions, and plan ahead. Afterward, we all relax and share a laugh. If we’re launching a new campaign, we might increase the frequency to once a month to make sure that we’re on track.

If we need advice for our websites or have a concern about our marketing, we just send them an email, and they’re quick to give us their input. It’s great to know that they’re there to support us in case anything goes wrong.

What did you find most impressive about them? 

Not only do they have a clear understanding of digital marketing, but they’re also willing to explain concepts to us in an accessible way. During our meetings, they never try to hide behind big terms to confuse us. Rather, they’re willing to pull up the facts and walk us through each number. By the end of the meeting, everyone understands exactly what’s going on.

Are there any areas they could improve? 

No, I can’t think of anything. They’ve never let us down.

Do you have any advice for potential customers?

Clients are often scared to ask questions when it comes to digital marketing because they’re afraid of sounding uninformed. However, it’s important to be completely open with any agency to avoid surprises. There have been times when we’ve raised seemingly inconsequential issues that could have actually had a serious impact. Loud Mouth Media wouldn’t have realized how important the issue was to us if we hadn’t raised the issue in the first place.

5.0
Overall Score It’s been great so far. We look forward to our meetings because they’re almost like social outings once the work is done.
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    In general, I like to leave room for improvement, but I’m happy to give them full marks.
  • 5.0 NPS
    Willing to refer
    I’ve already recommended them to my family’s business.

Digital Marketing for a Resort

“They’re eager to ensure that we get the most out of our campaigns, offer ongoing training as needed.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2017 - Ongoing
Project summary: 

Loud Mouth Media provides a range of digital marketing services to raise brand awareness and drive online bookings. They support paid search, social media, and ad campaigns.

The Reviewer
 
51-200 Employees
 
Limavady, United Kingdom
Sinead McNicholl
Sales and Marketing Manager, Roe Park Resort
 
Verified
The Review
Feedback summary: 

Conversion rates, impressions, and ROI have increased markedly across the board thanks to Loud Mouth Media’s strategies. Experienced and budget-savvy, the team consistently strives to maximize their campaigns’ effectiveness. Customers can expect a well-organized approach.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the sales and marketing manager at Roe Park Resort, a four-star golf and spa destination.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Loud Mouth Media?

We wanted to improve our brand awareness and encourage more direct bookings through our website. So, we approached Loud Mouth Media to support us on our digital marketing campaigns.

SOLUTION

What was the scope of their involvement?

Loud Mouth Media works closely with us to devise specific digital marketing strategies to bolster our presence. This includes paid search, digital advertising, and social campaigns on Facebook and Instagram. Usually, we provide creative assets, and they oversee the execution. They’ve also advised us on how to best allocate our funds to yield the best ROI.

What is the team composition? 

They’ve assigned a designated point of contact, but I’ve interfaced with about three team members in total. 

How did you come to work with Loud Mouth Media?

We found them through referrals while networking at different events.

How much have you invested with them?

We spend about £25,000 (approximately $33,000 USD) per year.

What is the status of this engagement?

Their work started in 2017 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen a notable increase in clickthrough rates, impressions, conversions, and revenue.

How did Loud Mouth Media perform from a project management standpoint?

They’re a tactical team, outlining everything in methodical, easy-to-follow plans. As we work through a campaign, they go over our objectives, measurements, and results before offering final suggestions to improve our outputs even further.

What did you find most impressive about them?

Loud Mouth Media's customer service is great compared to previous companies we’ve worked with. They’re eager to ensure that we get the most out of our campaigns, offer ongoing training as needed. On top of that, they’re knowledgeable about changes in the digital marketing scene. 

Are there any areas they could improve?

No, I can’t think of anything.

Do you have any advice for potential customers?
 
Be specific with your objectives.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Digital Marketing for E-Sports Tournament

"They used their budget wisely to produce amazing results."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2018 - Ongoing
Project summary: 

Loud Mouth Media works to increase brand awareness and improve web traffic conversion. Services include strategic targeting of geographic areas, media scheduling, and digital analytics.

The Reviewer
 
1-10 Employees
 
Newry, UK
Managing Director, MiTSO
 
Verified
The Review
Feedback summary: 

The team consistently optimizes online conversions through effective digital marketing campaigns and savvy budget management. Consistent communication and creative approaches make them strong partners.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I run a marketing consultancy that services Ireland and the UK. We’ve recently started consulting for a gaming organization that runs grassroots video game tournaments.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Loud Mouth Media?

We needed an outside vendor for digital marketing, and they provided PPC, display, and social advertising as well as creative graphic design services.

What were your goals for this project?

We wanted to increase brand awareness for our client and expand their geographic reach. We also wanted to convert web traffic to ticket sales.

SOLUTION

How did you select this vendor?

I heard Mark (Managing Director, Loud Mouth Media) speak at an industry event and his skills impressed me, so I contacted him through LinkedIn. We considered three other companies before selecting Loud Mouth Media.

Describe the scope of their work in detail.

They recommended strategic targeting of relevant geographic areas. We provided briefing notes and materials and they provided a media schedule and plan in responsive. They also gave us digital statistics and we provided them with feedback.

What was the team composition?

I initially worked with Aedin (Performance Marketing Director, Loud Mouth Media) before Rachel (Social Advertising Account Manager, Loud Mouth Media) took over the project. I then communicated solely with Rachel.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They handled the campaign and consistently optimized it when we were unable to properly track conversions. Their work allowed us to deal with other areas of the event.

How effective was the workflow between your team and theirs?

As with any digital campaign, the project became a bit labor intensive, and we had a lot of work to deal with on our side. We found it difficult to reply to their emails at times, and it would have been ideal if we'd used a project management tool. Regardless, their communication was professional and timely. Rachel brought impressive attention to detail, and the team as a whole was friendly and approachable.

What did you find most impressive about this company?

Their media capabilities and optimization skills made a difference. They used their budget wisely to produce amazing results. I trusted Rachel, in particular, to do everything she could to optimize the campaign and come up with creative ways of maximizing the budget. We were also very impressed with their weekly statistics.

Are there any areas for improvement?

No, we’re completely satisfied.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They are timely and very organized.
  • 5.0 Cost
    Value / within estimates
    They used their budget cleverly.
  • 5.0 Quality
    Service & deliverables
    Their media management and optimization skills are highly impressive.
  • 5.0 NPS
    Willing to refer
    I would not hesitate to recommend them.

Digital Online Marketing for Online Clothing Store

“They're very experienced and understand our needs.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Dec. 2018 - Ongoing
Project summary: 

Helping increase the number of leads, Loud Mouth Media has been managing digital marketing and PPC campaigns for a store.

The Reviewer
 
1-10 Employees
 
United Kingdom
Gareth Mills
Director, Berlin Clothing Limited
 
Verified
The Review
Feedback summary: 

The business has been growing and the website traffic is on the rise. Working with a limited budget, Loud Mouth Media went above and beyond to accomplish all goals, while their expertise and ability to explain the process made them a reliable partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the director of Berlin Clothing Limited. We have an online store and two physical stores that sell clothing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Loud Mouth Media?

We needed a company to help us drive more visitors to our website and increase the number of leads.

SOLUTION

What was the scope of their involvement?

They manage out digital marketing and PPC campaigns. They've also developed a list of keywords that help us drive traffic to our website. We operate on a limited budget, but they've been willing to work with us and help us accomplish our goals.

What is the team composition?

We mostly work with Kevin, who is a PPC team lead.

How did you come to work with Loud Mouth Media?

Our mutual colleague recommended them. They have a great reputation locally and they worked with similar businesses in the past, so we decided they'd be a good fit.

How much have you invested with them?

We've spent between $5,000–$10,000.

What is the status of this engagement?

We started working with them in December 2018 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We've seen a noticeable growth in revenue, and the traffic to our website has increased.

How did Loud Mouth Media perform from a project management standpoint?

They're very responsive. We have a regular contact with them and they send us reports with all the updates. They're very professional and explain the process to us in a way we can understand (I don't have in-depth knowledge of digital marketing).  

What did you find most impressive about them?

They're very experienced and understand our needs. 

Are there any areas they could improve?

No. We've had a great relationship.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I'd absolutely recommend them.

Multiple PPC Management for Construction Company

“They actually care about our business.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
Jan. 2013 - Ongoing
Project summary: 

Loud Mouth Media deploys and manages targeted campaigns for five e-commerce websites in multiple languages.

The Reviewer
 
1,001-5,000 Employees
 
UK
Web Developer, Construction Company
 
Verified
The Review
Feedback summary: 

Loud Mouth Media’s efforts paid off sooner than expected, leading to dramatic gains in brand growth and revenue. They are always available, dedicated to meeting deadlines, and demonstrate a genuine interest in long-term outcomes.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the senior web developer and e-commerce focal point for a large multinational construction company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Loud Mouth Media?

We hired Loud Mouth Media to grow our main brand. Eventually, the scope expanded to include our other brands.

What were your goals for this project?

Our goal was to increase our brand awareness, conversions, and overall traffic. We wanted to assist and grow our strong SEO ranking.

SOLUTION

How did you select this vendor?

I was highly impressed with Mark (Managing Director, Loud Mouth Media) and wanted to see what Loud Mouth Media could do for us.

Describe the project in detail.

Loud Mouth Media manages five e-commerce sites simultaneously, including multilanguage accounts. They provide targeted campaigns, analysis, and long-term strategies.

What was the team composition?

Loud Mouth's team had the skills and knowledge we required to support and grow our brand.

RESULTS & FEEDBACK

Can you share any statistics or metrics that speak to the quality of their work and impact of the engagement?

We saw results much sooner than we’d initially expected. Selected accounts have seen year on year improvement in cost per acquisition. Our priority accounts have seen huge brand growth, thanks to strategic brand awareness campaigns targeting both display and YouTube. After they took over a previous account, we saw a 38% uplift in revenue within two years. We’ve also seen a nearly 200% increase in brand impressions within four years.

How did the Loud Mouth Media perform from a project management standpoint?

Kevin (PPC Team Leader, Loud Mouth Media) has been brilliant with project management. They’re highly accessible and always willing to meet in person. They stick to schedules and consistently deliver high-quality work.

What impresses you about the Loud Mouth Media?

They actually care about our business. This refreshing attitude resonates through all the service endpoints we've been exposed to.

Are there any areas for improvement?

We see little need for improvement on the PPC front, but they could expand their offering. Based on their knowledge of how people buy online, they could build dedicated e-commerce systems that are linked with Google Analytics and Google Ads for effortless tracking and reporting.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Paid Search Campaign and Re-targeting for Marquees Supplier

“Loud Mouth has significantly improved our conversion rates, providing 2–3 times their ROI.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
May 2018 - Ongoing
Project summary: 

Loud Mouth devised and implemented a paid advertising campaign strategy, researching audience data and other analytics as needed.

The Reviewer
 
1-10 Employees
 
United Kingdom
Michael Carrington
Owner, Carringtons Marquees
 
Verified
The Review
Feedback summary: 

Loud Mouth's ad strategies have significantly improved conversion rates within a short timeframe. Their smaller size allows them to provide more personalized attention to clients, making them an ideal agency to collaborate with.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the owner of Carringtons Marquees, a small company that provides marquee event hosting services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Loud Mouth Media?

We had been running paid ad campaigns through a larger agency, but weren't getting any results, so I started looking for other vendors that could help us effectively increase our conversion rates.

SOLUTION

What was the scope of their involvement?

Loud Mouth devised an advertising strategy and helped us figure out the best ways to target our audiences. They continue to provide data to help us make more informed decisions on ad spend.

What is the team composition?

I work closely with an account manager.

How did you come to work with Loud Mouth Media?

I researched a handful of companies that had won awards in their field. In addition to their impressive background of work, I wanted to give Loud Mouth a try because they seemed like a smaller company that would be able to give us more personalized customer experience. Unlike other vendors, they also didn't require us to sign a long-term contract upfront.

What is the status of this engagement?

We've been working with them since April 2018 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Within the first couple weeks of working with them, we saw immediate results. Loud Mouth has significantly improved our conversion rates, providing 2–3 times their ROI. They're the most successful digital ad campaign agency we've worked with and have exceeded our expectations across the board. They've also helped us target better audiences, focusing on bringing in traffic for larger venues.

How did Loud Mouth Media perform from a project management standpoint?

Our account manager is very communicative and responsive to our needs. She generally responds to emails and calls almost immediately and provides regular updates.

What did you find most impressive about them?

I like the simplicity of their approach, the smaller size of their company, and ability to deliver results. Whenever we have any questions or concerns, it's much easier to reach someone on their team than it is through a larger agency; their size allows them to be more customer-centric.

Are there any areas they could improve?

Nothing at the moment. They've been great at incorporating our feedback whenever we request it.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They're very cost effective.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

PPC & Digital Marketing for Arthritis Charity

"They're very good: efficient and professional."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2015 - June 2018
Project summary: 

Loud Mouth Media provided digital marketing and online advertising services. They worked on PPC, Google ads, and Facebook ads, as well as content creation.

The Reviewer
 
51-200 Employees
 
London, United Kingdom
Mary McConville
Service Manager, Arthritis Research
 
Verified
The Review
Feedback summary: 

Their services produced excellent results, leading to the recruitment of volunteers from the ad campaigns. They communicate effectively and ensure they develop a clear strategy before commencing the work.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the service manager for Arthritis Research. We're a charity which provides support and services for people with arthritis and are involved in arthritis research.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Loud Mouth Media?

We wanted to recruit volunteers for a project and to recruit service users as well.

SOLUTION

What was the scope of their involvement?

They started from scratch with a goal in mind, helping us develop the strategy. They took care of PPC, Google ads, and Facebook ads. They also worked on the content for us.

What is the team composition?

We worked with three or four people on their team.

How did you come to work with Loud Mouth Media?

When we decided that we had a budget for recruitment and marketing, I approached three companies. Loud Mouth Media were the best one for us because of what they offered, as well as their value for money.

How much have you invested in them?

We spent between $10,000–$50,000.

What is the status of this engagement?

We worked with them from 2015–June 2018. I will be looking at working with them again for further marketing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We've been very successful regarding the recruitment of volunteers. The majority of them have been recruited through the Facebook and Google ads.

How did Loud Mouth Media perform from a project management standpoint?

They're very good: efficient and professional. They notify me every few days of any interest so that we can take action as quickly as possible.

What did you find most impressive about them?

The detail in the service that they provide is impressive. They answer any of our questions in a very professional manner.

Are there any areas they could improve?

My experience has been very good and I only have good things to say about them.

Do you have any advice for potential customers?

Figure out what you need and what you want to achieve before approaching them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They meet deadlines.
  • 5.0 Cost
    Value / within estimates
    Their quote was the best out of the three we received.
  • 5.0 Quality
    Service & deliverables
    They're very obliging with any queries and are quick to answer them.
  • 5.0 NPS
    Willing to refer
    I would recommend them based on the service we received.

PPC Campaign for Drug and Alcohol Testing

"They have a good reputation for this but you can’t experience it until you work with them first-hand." 

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
July - Aug. 2018
Project summary: 

Loud Mouth Media managed a PPC campaign, creating and placing search and display ads, improving pre-existing messaging, and launching their efforts to align with seasonal market variations.

The Reviewer
 
11-50 Employees
 
Northern Ireland
Marketing Team Lead, Drug and Alcohol Testing
 
Verified
The Review
Feedback summary: 

Website-based inquiries doubled from the previous month and internet traffic and brand awareness both increased. Loud Mouth Media provided regular status reports, which helped foster a trustworthy partnership, and displayed a mastery of Google Adwords that sets them apart in the industry.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the marketing team leader for a drug and alcohol testing company situated in Northern Ireland. We operate in the workplace and medico-legal sectors.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Loud Mouth Media?

We wanted to launch a campaign focused on a specific target market.

What were your goals for this project?

As we hadn’t been active in this market, we wanted to create more awareness around our product and service offerings. Ultimately, this would increase the number of inquiries on our website.

SOLUTION

How did you select this vendor?

Our parent company utilized Loud Mouth for various PPC campaigns and we’ve also worked with them, focusing on other markets. We hired them again because we hadn’t promoted in this specific market before and we were interested in how Loud Mouth’s campaigns would perform.

Describe the project in detail.

This campaign began as a follow-up to one from the end of 2017. We updated our messaging, to see if it would affect performance, and timed our launch with the market’s seasonality, hoping to see an uptick in inquiries. We used a range of advertisements, including search and display ads, with different imagery.

What was the team composition?

We worked directly with an account manager.

RESULTS & FEEDBACK

Can you share any statistics or metrics that speak to the quality of their work and impact of the engagement?

Overall, we performed strongly during the campaign. Loud Mouth drove traffic to our site, making people aware of our services and making us the highest-ranking page on search results. Compared to the month before the campaign started, our inquiry count through the site doubled.

How did the Loud Mouth Media perform from a project management standpoint?

They’re extremely professional on the project management side. We received an account managed once we signed on who provided us with regular feedback reports. They implemented and launched our campaign smoothly and responded promptly to any questions or queries we had regarding performance.

What impresses you about the Loud Mouth Media?

Their specific knowledge about Adwords stood out to us. They have a good reputation for this but you can’t experience it until you work with them first-hand. It’s had a positive impact on us and our future expectations.

Are there any areas for improvement?

I can’t think of anything since they matched all our expectations. We wanted a company that could initiate the campaign quickly, which they did, and provide updates on performance and key metrics once it was live, which they also did.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Google Adwords Campaign for Masonry Company

"We appreciate their willingness to understand our business so that they can deliver worthwhile solutions."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Feb. 2018 - Ongoing
Project summary: 

After assessing target audiences, Loud Mouth Media created a Google AdWords strategy to drive traffic to a new site. They provide ongoing marketing counsel and manage digital campaigns to raise brand awareness.

The Reviewer
 
201-500 Employees
 
Tobermore
Marketing Manager, Tobermore
 
Verified
The Review
Feedback summary: 

The early returns of Loud Mouth Media’s involvement point to promising trends in conversions and traffic. Their team offers smart solutions as a result of thorough research and diligent processes. They are equipped with an impressive skillset and make effective use of their time.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the Marketing Manager at Tobermore. We are a manufacturer specializing in the production and supply of paving and walling products for the commercial and domestic markets throughout the UK and Ireland.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Loud Mouth Media?

When we started working with Loud Mouth we had recently launched a new website and wanted to increase traffic to it.

What were your goals for this project?

IWe are relatively new players in the marketplace so we wanted to utilize various techniques to help increase brand awareness in various markets and rank higher for certain keywords. We also had a desire to rank higher for certain key product offerings.

SOLUTION

How did you select this vendor?

Loud Mouth came highly recommended, and we had various meetings with them before deciding to progress. Our general manager and an external marketing consultant assisted me in the selection process.

Describe the project in detail.

We started off with a series of meetings for them to familiarize themselves with our products and services but also for us to learn about their capabilities and what they could do for us. Loud Mouth identified our affinity audiences and established a Google AdWords account. They continue to provide recommendations and support on an ongoing basis.

What was the team composition?

In the initial stages of the engagement, we worked with the owner, Mark, and a manager, Kristy. We have since been assigned a project manager, Kevin, to work with on day-to-day tasks.

RESULTS & FEEDBACK

Can you share any statistics or metrics that speak to the quality of their work and impact of the engagement?

We are still in the early stages of our project, but we are starting to rank higher and receive increased traffic to our site. Since implementing Loud Mouth's recommendations, conversions have increased while bounce rates have decreased.

How did the Loud Mouth Media perform from a project management standpoint?

It has been a pleasure working with the entire Loud Mouth team. They are extremely knowledgeable and efficient. No task seems to be out of their realm of capability.

What impresses you about the Loud Mouth Media?

We appreciate their willingness to understand our business so that they can deliver worthwhile solutions.

Are there any areas for improvement?

No. They are always very open to feedback and are quick to act on it.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
Verification

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Verification Level
Gold
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
United Kingdom
ID
NI608666
Date of Formation
Aug 17, 2011
Source
Companies House
Last Updated
Jan 29, 2019
Payment & Legal Filings
International Credit Risk Assessment

Per our methodology, the International Credit Risk Assessment rating is determined by our analysis of a credit report and third-party data.

Very Low Risk
Source
Creditsafe
Last Updated
Jun 19, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
24
OVERALL REVIEW RATING
5.0
Source
Clutch
LAST UPDATED
March 26, 2019