LOOKSGREAT.STUDIO

BACKGROUND

Please describe your company and position.

I am the Senior Marketing Manager of Sprava Agency

Describe what your company does in a single sentence.

Sprava Agency is a Digital Marketing Agency providing SEO, PPC services to drive traffic and maximize conversions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LOOKSGREAT.STUDIO to accomplish?

• Develop a modern, professional visual identity that strengthens the agency's brand image. This includes updating the logo, color palette, typography, and overall design elements to ensure they are visually appealing and up-to-date.
• Ensure that the updated design aligns with the marketing agency’s strategic goals, including their target audience, business objectives, and marketing strategy.
• Create a cohesive brand experience by ensuring consistency across all brand materials, both digital and print. This includes websites, social media profiles, advertising, and internal documents.
• Enhance the usability and accessibility of the marketing agency’s brand materials. This involves creating intuitive and user-friendly designs that facilitate better engagement and interaction.
• Develop a visual narrative that effectively tells the agency’s story and communicates its values and mission. This helps in creating a strong emotional connection with the audience.

SOLUTION

How did you find LOOKSGREAT.STUDIO?

Referral

Why did you select LOOKSGREAT.STUDIO over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from LOOKSGREAT.STUDIO were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The LooksGreat agency successfully updated our agency's brand book through a comprehensive process:

• They began with in-depth research and analysis to grasp the current brand landscape and audience needs.
• They refined the brand strategy and visual identity, delivering a modernized logo, updated color palette, and new typography. 
• The team designed an engaging, user-friendly website with interactive prototypes and high-fidelity mockups. 
• They created refreshed brand materials, including presentation templates, social media graphics.
• Detailed brand guidelines were provided to ensure consistency across all platforms. 
• LooksGreat supported the rollout of the new design and evaluated its impact, offering actionable recommendations for future enhancements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased Brand Consistency: Achieved uniformity across all brand materials, with adherence to updated guidelines reflected in 100% of new marketing and communication assets.
• Enhanced Website Metrics: Notable improvements in website performance, including a 35% increase in user engagement, and a 40% reduction in bounce rate.
• Improved User Experience: Positive feedback from users.
• Efficient Implementation: Successful rollout of new brand materials within the planned timeline, with minimal issues reported and timely resolutions for any post-launch feedback.
• Positive Feedback: High satisfaction levels among stakeholders, with 90% expressing approval of the new brand identity and materials.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• The project management was highly effective, with all deliverables completed on time and according to the agreed schedule. 
• The team maintained clear and consistent communication throughout, providing regular updates and addressing any revisions promptly. 
• They responded swiftly to our feedback and incorporated our input into the design process. 
• Challenges were managed efficiently with creative solutions, demonstrating a proactive approach. 
• The team’s client-centric focus ensured that our specific needs were met and expectations exceeded. 
• Their problem-solving skills and commitment contributed to a smooth and successful brand update.

What was your primary form of communication with LOOKSGREAT.STUDIO?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• What stood out most about LOOKSGREAT.STUDIO was their exceptional ability to blend creativity with strategic insight. 
• Their thorough research and deep understanding of our brand and audience allowed them to deliver designs that were not only visually stunning but also highly effective. 
• Their proactive communication and responsiveness to feedback ensured that every aspect of the project aligned perfectly with our vision. 
• Their commitment to delivering on time while managing challenges smoothly showcased their professionalism and reliability. 
• Their ability to merge innovative design with a client-focused approach made their service truly impressive and unique.

Are there any areas for improvement or something LOOKSGREAT.STUDIO could have done differently?

Not at the moment. I think you're absolutely great! 

BACKGROUND

Please describe your company and position.

 I am the Project Manager of a beauty & cosmetics company 

Describe what your company does in a single sentence.

digital products

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LOOKSGREAT.STUDIO to accomplish?

• We've contracted with LooksGreat for developing a UI UX for web store

SOLUTION

How did you find LOOKSGREAT.STUDIO?

• Online Search
• Clutch Site
• were recommended by colegues

Why did you select LOOKSGREAT.STUDIO over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from LOOKSGREAT.STUDIO were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Creating a web-based cosmetic store for USA users. Creating a web-based cosmetic store for USA users involves several key aspects that contribute to the overall scope of work. Here's a detailed breakdown: 
1. Market Research:

• Conduct thorough market research to understand the preferences, trends, and demands of the USA cosmetic market. 
• Identify target audience demographics, including age groups, preferences, and purchasing behavior. 

2. Branding and Design:

• Develop a unique and appealing brand identity for the cosmetic store, including a memorable logo and consistent branding elements.
• Design an intuitive and visually appealing website layout with a focus on user experience (UX) and user interface (UI) design. 

3. Product Catalog: 

• Create a comprehensive product catalog that includes a diverse range of cosmetic products such as skincare, makeup, haircare, and fragrance.
• Implement a user-friendly navigation system to allow users to easily browse and search for products. 

4. E-commerce Functionality:

• Integrate a secure and reliable e-commerce platform to facilitate online transactions.
• Implement a robust shopping cart system, secure checkout process, and multiple payment options, including credit cards and digital wallets.
• Set up an inventory management system to track product availability in real-time. 

5. Mobile Responsiveness: 

• Ensure the website is fully responsive to different devices, especially catering to mobile users who may browse and shop via smartphones and tablets. 
• Payment and Security block 

6. Shipping and Logistics: 

• Integrate a shipping module that provides real-time shipping rates and allows users to track their orders.
• Implement shipping policies, including shipping destinations, delivery times, and return/exchange procedures. 

7. Product Information and Reviews:

• Provide detailed product information, including ingredients, usage instructions, and benefits.
• Implement a review and rating system to allow customers to share their experiences with products. 

8. Promotions and Discounts: 

• Set up promotional features such as discount codes, loyalty programs, and special offers to incentivize purchases. 
• Integrate a newsletter subscription system to keep customers informed about promotions and new product launches. 

9. Social Media Integration:

• Integrate social media sharing buttons to encourage customers to share their favorite products on social platforms. 
• Connect social media accounts to the website to foster a cohesive online presence. 

10. Customer Support: 

• Implement a customer support system, including live chat, email, and a comprehensive FAQ section. 
• Provide clear contact information for customer inquiries and support. 

11. Analytics and Reporting: 

• Integrate analytics tools to track website performance, user behavior, and sales data.
• Generate regular reports to assess the effectiveness of marketing strategies and overall website performance. 

12. Compliance and Legalities: 

• Ensure compliance with e-commerce regulations and legal requirements for online businesses. 
• Clearly outline terms of service, privacy policies, and return/exchange policies. 

13. Testing and Quality Assurance: 

• Conduct extensive testing of the website, including functionality, security, and usability testing. 
• Address any bugs or issues identified during the testing phase. 

14. Launch and Marketing: 

• Plan a strategic launch campaign to promote the store and attract the initial customer base. 
• Utilize digital marketing channels such as social media, email marketing, and influencer collaborations. 

15. Launch and marketing: 
Create all the necessary banners for a strategic launch campaign to promote the store and attract the initial customer base.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We got great in customer satisfaction based on feedback. Regular reports showing High key performance indicators (KPIs) such as website traffic, conversion rates, and sales data

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team demonstrated an exemplary level of project management throughout the entire process. Their approach was highly organized and efficient from the initial planning stages to the final implementation. They established clear milestones, communicated timelines effectively, and consistently met deadlines. This not only ensured the project's timely delivery but also instilled confidence in their ability to execute complex tasks seamlessly.

What was your primary form of communication with LOOKSGREAT.STUDIO?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to clearly and timely communicate all updates and make new changes from our side.

Are there any areas for improvement or something LOOKSGREAT.STUDIO could have done differently?

My experience with LOOKSGREAT.STUDIO has been overwhelmingly positive. Considering alternative communication channels(e.g. offline meetings) might further elevate the already exceptional collaboration. These are minor suggestions aimed at maintaining the high level of service that has characterized our partnership.

BACKGROUND

Please describe your company and position.

I am the Product Manager

Describe what your company does in a single sentence.

We are a marketing agency.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LOOKSGREAT.STUDIO to accomplish?

• Launch a new website to support rebranding.
• Improve mobile user experience.

SOLUTION

How did you find LOOKSGREAT.STUDIO?

Referral

Why did you select LOOKSGREAT.STUDIO over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from LOOKSGREAT.STUDIO were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

LOOKSGREAT.STUDIO has provided a complete website redesign, including information architecture, visual design, and development of custom WordPress theme. The goal was to launch a new website that reflects our rebranding efforts and improves mobile user experience. 

Key Deliverables included: 

• Final responsive website implemented in WordPress Style guide documentation 
• Custom WordPress theme files and front-end code 
• SEO recommendations report 
• Testing and launch support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Positive user feedback 
• 80% of surveyed users say the new site is easier to navigate and find information.
• Reduced support requests
• Website support requests were reduced by 10% after launch due to improved usability. 
• Increased brand alignment
• 85% of customers say the new website design better reflects the brand image and positioning.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

LOOKSGREAT.STUDIO impressed us with their meticulous project management from start to finish. They laid out clear timelines which they met, delivering a high-quality website redesign on schedule and budget. Despite scope changes, their team quickly adjusted timelines accordingly. They were highly responsive to our needs, providing timely communication and prompt resolution of any issues.

 LOOKSGREAT.STUDIO utilized project management tools to stay organized and kept us constantly informed of progress. Their account manager ensured the project moved smoothly through each phase. We were very pleased with their professionalism, transparency, and focus on achieving our business goals efficiently. I highly recommend LOOKSGREAT.STUDIO for their stellar project management capabilities.

What was your primary form of communication with LOOKSGREAT.STUDIO?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were most impressed with their meticulous attention to detail and deep technical and creative expertise. Their constant communication and transparency regarding each project phase was unique and appreciated. LOOKSGREAT.STUDIO took the time to understand our specific business and goals, delivering a personalized solution tailored to our needs. Their streamlined yet flexible project management process resulted in a website that exceeded our expectations.

Are there any areas for improvement or something LOOKSGREAT.STUDIO could have done differently?

Given their meticulous process, constant communication, and stellar results, I genuinely cannot think of anything LOOKSGREAT.STUDIO could have done differently or better.

BACKGROUND

Please describe your company and position.

I am the Co-Founder, CTO of proizd.ua

Describe what your company does in a single sentence.

Ukrainian-based IT product company specializes in the sale of Ukrainian railway tickets. With a centralized product offering, they provide a platform to purchase train tickets.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LOOKSGREAT.STUDIO to accomplish?

• Rebranding
• Boosting Sales and Market Share
• Conveying Brand Values
• Consistency Across Platforms

SOLUTION

How did you find LOOKSGREAT.STUDIO?

Referral

Why did you select LOOKSGREAT.STUDIO over others?

• Good value for cost
• Referred to me
• Company values aligned

How many teammates from LOOKSGREAT.STUDIO were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Scope of Work: 
  • Branding and Identity Design 
    1. Branding Strategy and Messaging Research, Branding Workshop, Branding Strategy 
    2. Logo Design Conceptualization, Prototyping, Refinementdesign 
    3. Branding Elements Design Drafts and Prototypes, Design in Figma, Brand Guidelines 
    4. Application of Brand Identity Marketing Message Examples, Mockups(business cards, website, marketing campaign graphics) 
    5. Incremental Brand Change Strategy Phased Rollout Plan, Communication Strategy, Feedback Loop 
  • Key Deliverables: 
    • Branding Strategy Document 
    • Final Logo Design (in various formats) 
    • Brand Guidelines Manual 
    • Figma Design Files 
    • Marketing Message Examples and Mockups 
    • Incremental Brand Change Strategy Document

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Customers give us more positive feedbacks 
• Customers have started to better recognise our brand 
• Target audience increased due to more modern brand identity 
• Allowed us to consolidated products under one brand umbrela

Describe their project management. Did they deliver items on time? How did they respond to your needs?

LooksGreat studio did a great job on our branding project. They listened to our needs, delivered work on time, and the final designs met our expectations. We're truly satisfied with their professionalism and creativity. Highly recommended!

What was your primary form of communication with LOOKSGREAT.STUDIO?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Firstly - personal approach to this brand project. Secondly - they took sufficient interest in our business and product, ensuring that the designs were not just looking good as artwork, but also had business value and future results for our product.

Are there any areas for improvement or something LOOKSGREAT.STUDIO could have done differently?

Everything was good with the design studio, and we had no issues at all.

BACKGROUND

Please describe your company and position.

I am the Content Marketing Manager of MindK

Describe what your company does in a single sentence.

IT Consulting & Software development company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LOOKSGREAT.STUDIO to accomplish?

• Company Website Redesign

SOLUTION

How did you find LOOKSGREAT.STUDIO?

Clutch Site

Why did you select LOOKSGREAT.STUDIO over others?

Good value for cost

How many teammates from LOOKSGREAT.STUDIO were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had the pleasure of working with Looksgreat on a corporate website redesign project, and are satisfied with the results. Their team successfully transformed over 15 pages of our website, including the design of several template pages. Additionally, they provided valuable assistance in updating our logo and creating a comprehensive brand kit that encompassed new styles and fonts.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The redesigned website pages showcased a more intuitive and streamlined user experience, resulting in improved conversion rates. We received positive feedback from our readers and customers regarding the redesigned website. Users praised the visually appealing layout, improved navigation, and enhanced readability.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Looksgreat excelled in project management, delivering items on time and promptly addressing our needs. They consistently supported us even when faced with tight deadlines or additional requirements. Their willingness to accommodate our needs and provide assistance was greatly appreciated throughout the project.

What was your primary form of communication with LOOKSGREAT.STUDIO?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us the most about them was their ability to seamlessly blend creativity with practicality. They brought a unique combination of innovative design concepts and an understanding of our business goals, resulting in solutions that were not only visually stunning but also highly functional.

Are there any areas for improvement or something LOOKSGREAT.STUDIO could have done differently?

Our experience with Looksgreat was overall positive, they were always available and receptive, actively listening and incorporating feedback.

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of Magic Playbox XR Studio

Describe what your company does in a single sentence.

Magic Playbox is THE AR VR XR development studio. We help pioneering future-fancy brands by showing clients how immersive tech is done. But our clients tell us that what we really do is a mix of magic and sensation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LOOKSGREAT.STUDIO to accomplish?

• Improve User Experience for the website
• Create the new company website

SOLUTION

How did you find LOOKSGREAT.STUDIO?

Referral

Why did you select LOOKSGREAT.STUDIO over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

What was the size of LOOKSGREAT.STUDIO’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I recently worked with an incredible creative studio to create a custom design for my website, and I couldn't be happier with the results! They were able to make my website look juicy, and attractive and provide the best UX possible. Their creativity and attention to detail surpassed my expectations, and I would highly recommend them to anyone looking for top-notch design work. Thank you so much for your hard work and dedication to making my website stand out!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We got positive feedback from our Clients about the new website. Also, the conversion rate doubled 2 weeks after the site launch!

What was your primary form of communication with LOOKSGREAT.STUDIO?

• Virtual Meeting
• Email or Messaging App

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management has exceeded our expectations. Any concerns or anxieties have been quickly addressed by our PM and she's even gone above and beyond in many instances to help ensure we stay on task and on time.

I also appreciate the creative problem solving approaches that have been taken so far during development. The team really heard our pain points and went to great lengths to solve them. This sets up to really work smarter and not harder.

What did you find most impressive or unique about this company?

The entire design, dev, and technical solutioning aspects of the business are all very strong

Are there any areas for improvement or something LOOKSGREAT.STUDIO could have done differently?

Nothing to add! Everything was great!

BACKGROUND

Please describe your company and your position there.

I am Co-founder and CEO of an iGaming Company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire LOOKSGREAT.STUDIO?

We are small but pretty strong and rapidly developing team, so we wanted to create another iGaming brand with an extremely comfortable UI/UX design for our customers. Our goal was to have a modern, user-friendly website.

SOLUTION

How did you select this vendor?

We have great connections and communications inside IT and design community so we just ask our friends to share contacts of a great UI/UX design team and we got strong recommendations about LooksGreat.Studio.

Describe the project in detail and walk through the stages of the project.

First of all, you need to work hard from your side and prepare a great task for the team. After it is done just send it over and discuss all unclear questions via Skype call or any other method. Wait for it! Done! You got a great design with small things that does not suit you. Call once again, discuss new details and in a short period, you will get perfect and clear design.

How many resources from the vendor's team worked with you, and what were their positions?

My team worked with the strongest LooksGreat.Studio designer Pavel.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The design is not live yet for customers so we didn't get any feedback now.

How effective was the workflow between your team and theirs?

Communication was pretty easy. If you have any questions just ping them on any messenger and get a deal for a call. Done!

What did you find most impressive or unique about this company?

The most impressive thing that we found is that you just need to prepare a good and clear task for this team and won't find any stupid questions and situations. P.s.: Prepare your tasks as much detailed as you can!!!

Are there any areas for improvement or something they could have done differently?

There were some operation areas that we have changed while working with this team but LooksGreatStudio immediately made changes in their method of work to be comfortable for us.

BACKGROUND

Please describe your company and your position there.

I am Founder and CEO of a back office for freelancers. We're helping appointment led professionals to manage their clients, invoicing, taxes and work at one place.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire LOOKSGREAT.STUDIO, and what were your goals?

We've contracted with LooksGreat for developing a new version of our website together with site map.

SOLUTION

How did you select this vendor and what were the deciding factors?

We've been following LooksGreat from they launch. They have developed couple of projects for other startups in our place and we really enjoyed those projects. We've decided to give them a try with our project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We've send to LooksGreat request for proposal with the description of scope of works. After couple of calls we have agreed on final scope and sign the contract. On the kick-off meeting we had zoom video chat where we shake our hands. After one wee of the kick-off date we launch the project.

How many people from the vendor's team worked with you, and what were their positions?

We have worked with 2 people and and the CEO of LooksGreat. The most nice thing is that CEO itself was involved in every deliverable. He is very smart guy with years of experience in design and project delivery.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As of today we see the much higher conversion to trials and higher engagement on the website. Our cost of new trial is decreased by 40% if comparing with the previous version.

Describe their project management style, including communication tools and timeliness.

We've used separate board in Jira and work communication in Slack. As we were working on the contract base, it was easy to discuss and align our progress on weekly calls with the team.

What did you find most impressive or unique about this company?

People. The whole team is really nice, very supportive, and professional. They are always having couple of solutions under the table in case we are struggling with the decision.

Are there any areas for improvement or something they could have done differently?

Grow the team. That would be lovely to see them as our partners again in the future.

BACKGROUND

Please describe your company and your position there.

I am the COO of Onlizer Inc.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire LOOKSGREAT.STUDIO?

We had a task to redesign completely the product of interface, worked through the entire UX / UI of all product functionality.

SOLUTION

How did you select this vendor?

We worked with LOOKSGREAT.STUDIO in the same office and they were recommended to us by our partners.

Describe the project in detail and walk through the stages of the project.

The LOOKSGREAT team conducted a deep analysis of the functionality of our product and competitors. After that, we designed detailed wireframes that allowed us to build all the functionality of the product and transfer it to the UI.

How many resources from the vendor's team worked with you, and what were their positions?

We were working with the CEO, Head of Design, and project maneger.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We can highlight the high speed of communication, the team reacted to all changes promptly and always found the solutions. All proposed solutions were performed at a professional level and required a minimum of edits, which greatly accelerated our work.

How effective was the workflow between your team and theirs?

Their team offers unique solutions that help us look at problems from a different perspective and find a great solution. Thanks to the big experience of the team, we were able to get a better result than we expected.

What did you find most impressive or unique about this company?

Thanks to a well-designed UX/UI, we increased the conversion in the use of products, which led to an increase in MMR by 70%.

Are there any areas for improvement or something they could have done differently?

In general, we are satisfied. We don't know what they should improve in their work.

BACKGROUND

Please describe your company and your position there.

I am Head of Digital Communication in KP KYIVTEPLOENERGO - Government Energetic Resource

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire LOOKSGREAT.STUDIO?

We turned to the studio for UI / UX design and to develop an information web portal for different age categories.

SOLUTION

How did you select LOOKSGREAT.STUDIO?

When we were looking for a vendor to develop our project, we paid attention to the portfolio, customer reviews, awards. According to these criteria, we identified a few participants, one of them was this studio, which came up the most. The search was carried out on creative networks such as Dribble and Behance. The studio was found on Behance

Describe the project in detail and walk through the stages of the project.

Basically I communicated with Pavel, the Head of Design and project manager Alina. Alina provided us with information about timelines, sprints, general scope of work and cost. Pavel developed a general concept for the design of the web site and led part of the design of the entire site, work with content (textual and visual), and supervised the work of designers in the studio

How many resources from the LOOKSGREAT.STUDIO team worked with you, and what were their positions?

I communicated with designers and project manager

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

As a result of cooperation the traffic of users has increased in several times and we received a lot of positive feedback from the users of the product. It was our first priority.

How effective was the workflow between your team and theirs?

The team responded quickly and on time. Communication was via Slack. Tasks were conducted in Notion

What did you find most impressive or unique about this company?

I would like to note the individuality of the design, the style of the studio and the flexibility of the approach to the client

Are there any areas for improvement or something they could have done differently?

We wanted to use 3D objects, but the studio does not work in 3D