Light-it

BACKGROUND

Please describe your company and your position there.

I am a Realtor at Fortune International Realty, widely recognized as a leading luxury real estate organization in South Florida.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Light-it?

We hired Light-it to help us define the requirements and develop our property management platform. They help us with the platform's validation, development and design. They also suggested some changes based on data they got from the MVP that made the platform even better.

What were your goals for this project?

We have many clients that own several properties and we were having a hard time organizing the duties. We wanted a platform that could help us manage payments, maturities, contracts, insurances, etc, more efficiently. We also wanted our clients to get some important information on the platform.

SOLUTION

How did you select this vendor?

I already knew there were very talented people in Uruguay related to technology, so I made some research on software companies and had some calls with different vendors. I finally chose Light-it because they didn't only offer good quality software, they also provided services such as validation, nice design and user experience, and proposal of different solutions.

Describe the project and the services they provided in detail.

At first, we had a discovery phase, where we made several activities that led us to find the real problem in order to discover different solutions. We chose the more accurate one and they built the prototype for product validation. Based on this feedback they designed and developed the MVP. Even though we already use the platform, we're still adding functionalities based on the data they get from users.

What was the team composition?

I'm not exactly sure. The PM was Javier and he was the one I talked with every time needed. The rest of the team was made up of around 3 developers and one designer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We optimized management times by 60% and recovered a 5% monthly budget that we spent on fines and surcharges due to management disorder. This made us much more efficient, and our customers perceived this change in a good way.

How was project management arranged and how effective was it?

We had one call every two weeks in which we planned and prioritized the new features. It was very organized and Javier was very welcoming and available every time I had doubts. I ended up learning a lot about software development, organization and real value.

What did you find most impressive about this company?

The best thing about Light-it is that they didn't only develop what I requested them to do, they also suggested changes, features and other great ideas that really added value to my business. Another great thing is that they always prototyped the functionalities before fully implementing them, this helped us prioritize and make some adjustments.

Are there any areas for improvement?

Nothing to mention. I'm very happy with the results and the kindness of Light-it team. I'm looking forward to keeping on working with them.

BACKGROUND

Please describe your company and your position there.

I work in the company that imports cars in Uruguay, we are the exclusive representatives of the brand. I'm one of the managers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Light-it?

We needed a complex system to manage our company. The system can manage imports/exports, both for vehicles and replacement parts, stock, employees, user service, and more. They were involved in consultancy, requirements definition, development, support and more.

What were your goals for this project?

The goal of the project was to improve the organization of the whole company. Before, we had separated legacy systems for every different area and it was a mess to manage everything.

After developing an all-in-one software solution, it’s way easier to keep the company working smoothly and well organized. This also let us get amazing statistics using all the data collected from activity.

SOLUTION

How did you select this vendor?

We were evaluating different vendors from Uruguay. We chose Light-it since they showed commitment and were willing from the first moment to get involved in the ideation of the system, and not only in the development.

Describe the project and the services they provided in detail.

First stage was about evaluating our needs, they call it “Roadmapping”. It consists in several meetings between us so that they can fully understand our business, our problems and how to solve them.

After the first stage was concluded, development started. They constantly upload new versions to the staging server so that we can try new features and give them feedback.

This way of working is really effective to us so we can constantly straighten the course of the project. Their service includes consultancy, design, development and support.

What was the team composition?

1 PM, 3 developers and 1 designer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We were experiencing many inefficiencies due to lack of organization and optimization of resources. Unifying our system let us solve communication issues, automate several processes and focus ourselves on the important matters of the company instead of daily issues.

How was project management arranged and how effective was it?

Alan was the project manager, he was outstanding. We had one meeting every two weeks where he showed us the progress of the project, ask any questions related to the company and discussed the way we should continue. He was always willing to help and explain.

What did you find most impressive about this company?

I believe their involvement in the project and technical excellence were essential for success.

Are there any areas for improvement?

Not really.

BACKGROUND

Please describe your company and your position there.

We provide expert Business Consultancy Services. Within our experience, tools and methodologies, we help companies to develop the organizational capacity of leadership and management so that they achieve their desired results and become excellent places to work. My position is Marketing Analyst.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Light-it?

We hired Light-it to design the landing page for the launch of our latest book.

What were your goals for this project?

Launch a new book, increase engagement of our customers and attract new clients.

SOLUTION

How did you select this vendor?

We have been working with a Digital Agency for some years and they highly recommended Light-it.

Describe the project and the services they provided in detail.

The project was to create a new site for the book. We contacted them and explained what our goals and aspirations were regarding to the site. They made really good suggestions concerning design, development and tools to include.

On the landing page, visitors are able to buy it, book their seat at the launch event, and hire our experts for in-house conferences. Also, they developed a web portal where registered users could buy and download content related to the topic of the book.

What was the team composition?

One PM, one developer and one designer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

• - 700 people were registered for the launch event.
• - 480 books were sold so far through the website.
• - 312 online tools were sold so far.

How was project management arranged and how effective was it?

Project Management was the most outstanding aspect of the experience. Javier was our PM, he immediately got engaged with the project, was always willing to help and suggest new features/ideas.

What did you find most impressive about this company?

The biggest challenge was the tight time frame. We needed at least a first version ready only a couple of weeks from starting development date since the launch date was already scheduled. They succeeded on launching it on time!

Are there any areas for improvement?

We are really satisfied with their product and services. We look forward to continuing working together.

BACKGROUND

Please describe your company and your position there.

I am the co-founder of a talent management agency. We strive to transform the job recruitment and selection processes.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Light-it?

We engaged Light-it to develop an innovative HR platform.

What were your goals for this project?

My company hoped to give candidates a new and transparent way of finding jobs. We also wanted to provide companies with the tools for finding the right candidates in a timely and cost-effective manner. We hoped to achieve this by developing a platform on which both candidates and companies could easily register and create profiles.

SOLUTION

How did you select this vendor?

We evaluated many vendors. Although Light-it’s quote exceeded our budget, we chose to work with them after failed engagements with freelancers.

Describe the project and the services they provided in detail.

Our collaboration began with two roadmapping sessions. Once we defined the platform’s main requirements, we worked in two-week sprints. Light-it has overseen the entire design and development process. They have supplied growth hacking techniques, server management, and maintenance. They provide ongoing support.

What was the team composition?

We work with a project manager and two developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Light-it has provided us with several growth hacking techniques, one of which enables job candidates to share their CV on LinkedIn. This technique helped us register 1,200 candidates on the day of the platform launch and more than 3,000  in the platform's first week. 50 companies registered over the first month, and many of them bought search plans.

How was project management arranged and how effective was it?

Before the platform launch, our project manager delivered several new versions for us to review. Light-it is a receptive and organized partner. We communicate via Slack, Trello, and WhatsApp.

What did you find most impressive about this company?

Light-it’s capabilities in roadmapping and growth hacking have been critical to the project’s success. Their team has truly helped us build the HR platform we wanted and obtain the visibility we expected. We are extremely happy with the results and plan to continue improving the platform with them as our partner.

Are there any areas for improvement?

There is nothing to mention here.

BACKGROUND

Introduce your business and what you do there.

I’m the owner and principal of a consulting group. We provide strategic consulting services for product development and marketing. We focus on B2C and B2B software digital products.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Light-it?

I needed help stabilizing a legacy system for a client. I wanted a firm to help with the roadmap and new feature sets.

SOLUTION

What was the scope of their involvement?

I worked with them to build out backlogs, stories, and schedules. Then, we worked together to design and develop those feature sets. The work ranged from UI/UX to full stack development in PHP, HTML, CSS, and SQL. We then delivered the work in stages to the client.

The platform supports management of influencer marketing activities in major U.S. specialty retailers. The users can recruit, vet, and manage influencers, and then deliver programs and work compensation to those influencers through the platform.

What is the team composition?

The team was around three people in total.

How did you come to work with Light-it?

We used another development shop from Uruguay for a previous engagement and were impressed by the talent pool in the area. I’m not sure how I got their contact information, but it may have been through another company’s recommendation.

How much have you invested with them?

We’ve spent somewhere between $20,000–$30,000.

What is the status of this engagement?

We started working together in November 2018. Phase one is complete, but I continue to work with them on development projects. I’ve also recommended them to other consultancy companies.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re now in a much stronger position with the client. They were thrilled with the work, as were we. The work to develop and stabilize the platform is ongoing, and we may ultimately build out a new platform to replace it.

Light-it helped us strengthen this relationship, and the real value they brought to the project was in their strategic design and development practice. They were insightful, concise, and efficient, and their process was even more valuable than the technology they brought to bear.

How did Light-it perform from a project management standpoint?

Physically, we were never in the same room together, but the strength of their communication was outstanding. They understood the project and asked relevant questions. They distilled all the important information into digestible stories, deployed all their work on time, and adhered to a high standard. I’ve never worked with an offshore team that provided such good results. Most of our communication was through Google Hangouts, phone, email, Slack, and Trello.

What did you find most impressive about them?

The two things that stand out about their service are their responsiveness and their creative solutions. They were very collaborative, and they delivered solutions that went beyond our specifications and were extremely impactful.

Are there any areas they could improve?

Nothing springs to mind; I don’t have any recommendations for them.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of Escala Desarrollos S.A, a real estate development company located in Paraguay. Founded in 2014, we’ve already developed two successful residential towers in Asunción.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Light-it?

Our goal was to attract new apartment buyers and investors. We needed a sales-oriented website that could showcase all the details of the towers being constructed in an appealing way.

SOLUTION

How did you select this vendor?

They were recommended by a colleague that had worked with them before.

Can you go into detail about the services they provided and the scope of the project?

The project consisted of three different stages. First, we had several calls to exchange ideas and discuss what we expected from the website. Once the concept was clear, they developed wireframes to evaluate the distribution of information. After some iterations, we approved the wireframes, which led them to start with web design. Once designs were approved, they moved on to the final implementation stage.

What was the team composition?

We had direct communication with Martin, one of the owners of the company, and the designer responsible for the project.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The new website is incredibly helpful for showcasing the building. Anyone who wants to know more about the apartments, such as pictures, location, amenities, etc., can find everything there. Additionally, it makes it easy for people to contact us and ask for more details. We even sold an apartment to a costumer that reached us through the contact form.

How was project management arranged and how effective was it?

Martin was always willing to hear our opinions, concerns, and the modifications we wanted to make. We used Slack and Skype for communicating. During the development stage, they constantly uploaded updates to a server so that we could see their advances every day.

What did you find most impressive about this company?

I really wanted to be involved in every step of the project, so I was looking for real fluent communication, which is a key strength of theirs. Also, their expertise in development and design is remarkable.

Are there any areas where they can improve?

Not that I can think of. We’re really happy with the results and would love to work with them again in the future.

BACKGROUND

Please describe your company and your position there.

We are an architecture office that provides real estate design and development services as well as project management services. I'm the founder and director.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Light-it?

We wanted to show who we were as a brand and a firm. We needed to design a website and improve our message and branding.

What were your goals for this project?

Our website needed to adequately represent who we are. We wanted a design that suited us and highlighted our strengths. We hoped that would increase our incoming commissions. 

SOLUTION

How did you select this vendor?

I posted on LinkedIn and considered options from South America. Light-it could start working with us right away. They were cooperative and showed they could meet tight deadlines. They also offered a very reasonable price, well below other companies we considered.

Can you go into detail about the services they provided and the scope of the project?

They designed, developed and launched our mailing systems and our online presence, including our website and internal communications.

What was the team composition?

We communicated directly with a project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They provided a reasonably-priced, firm, fast and effective service for us to achieve our goal. 

How was project management arranged and how effective was it?

They only use one communication channel, which works great. Information was exchanged swiftly and they respond immediately to every one of our e-mails or calls.

What did you find most impressive about this company?

They're young, quick, intelligent people who fullfill their roles. Our agenda became their agenda and we always had them on our side.

Are there any areas where they can improve?

No.

BACKGROUND

Please describe your company and position.

I am the Director of Operations of Zebra Telehealth

Describe what your company does in a single sentence.

Zebra Telehealth provides access to quality care when and where it works for you or your organization, via Telehealth services including General/Mental Health, RX Card/Async programs, and customized health programs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Light-it to accomplish?

• Build a dashboard for school telehealth administrators to easily manage student/staff schedules

SOLUTION

How did you find Light-it?

Referral

Why did you select Light-it over others?

• High ratings
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Light-it were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Custom school dashboard that connects/interacts with an existing API

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A version 1 (MVP) iteration of a school dashboard that's fully functional to launch our school telehealth program/services.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Light-it was highly communicative and delivered everything we asked for in over four sprints.

What was your primary form of communication with Light-it?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• The quality of the delivery
• the thoughtful scoping process in the beginning of the concept phase,
• the great/relevant questions during the sprints to ensure that the deliverables are aligned with our expectations

Are there any areas for improvement or something Light-it could have done differently?

None that I can think of