Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
We have appreciated Lepshey’s ability to work under pressure, with tight deadlines. They provide quick turnarounds, which helps us achieve our goals. For example, the first version of the landing page for our company was published within two weeks of starting the project.
How did Lepshey perform from a project management standpoint?
They are a small but well-organized company. We’ve always had an assigned project manager from Lepshey’s team, to whom we could present all our needs, and who acted as a single point of contact. If necessary, we can work directly with the designers to provide some feedback and explain our requirements. Lepshey uses tools like InVision for presenting results, which provides sufficient online collaboration. If needed, they will also come to us. We’re quite happy with how project management procedures are organized.
What did you find most impressive about Lepshey?
We’ve tried different designers over time. Not all our projects were successful, but we found that we share a similar understanding of design concepts with Lepshey. We like what they do and never required multiple iterations in order to make designs final. Also, they never failed to meet a deadline, and always did what was promised.
Are there any areas Lepshey could improve?
They need to grow as a company and attract more customers like us. The question is whether Lepshey will be able to maintain its well-organized structure when the team will be three or four times bigger than what it currently is. I can’t think of particular areas for improvement. We’re quite happy with the results we have.
What tips or recommendations could you share that might increase the likelihood of success with Lepshey?
My advice is for customers to give Lepshey a chance. They are a very reliable provider for us, compared to the other five companies we’ve tried. I believe that potential customers won’t be disappointed.
Since the site's launch, customers and internal stakeholders have praised the new design. Lepshey assigned a dedicated project manager who kept the development process in check. They were accommodating while maintaining realistic expectations.