LanternSol

BACKGROUND

Please describe your company and position.

I am the Co-Founder, CMO of 786 Cosmetics

Describe what your company does in a single sentence.

We are a cosmetics company specializing in halal breathable nail polish.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LanternSol to accomplish?

• Create multiple add on sections, create an ad landing page

SOLUTION

How did you find LanternSol?

storetasker

Why did you select LanternSol over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

The project aimed to enhance the functionality, performance, and user experience of the 786 Cosmetics website while implementing new features to support marketing and sales initiatives. The key areas of focus included improving site navigation, optimizing checkout, and developing custom additions to streamline customer interactions.

Key Deliverables:
Ad Landing Page Development – Designed and built a dedicated landing page for ad campaigns to improve conversion rates and track marketing performance.
"Add-On" Section Implementation – Created a feature allowing customers to easily add complementary products during checkout, increasing average order value.
Website Optimization – Improved site speed, performance, and stability for a smoother user experience.
User Experience Enhancements – Refined site navigation and checkout processes to improve usability and reduce friction.
Mobile Responsiveness – Ensured seamless functionality and design consistency across all devices.
Custom Features Development – Implemented tailored functionalities to align with business goals and enhance the shopping experience.
Backend Improvements – Strengthened site efficiency, security, and overall performance to support long-term scalability.
This project was executed with a flexible approach to accommodate updates and adjustments while ensuring high-quality results within efficient timelines.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Higher Average Order Value (AOV) – The implementation of the "Add-On" section encouraged customers to include additional products at checkout, increasing AOV.

Improved Site Performance – Optimizations reduced page load times, enhancing speed and overall site responsiveness.

Better Mobile Experience – Mobile responsiveness improvements resulted in a smoother shopping experience, leading to increased mobile session durations and lower bounce rates.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Lantern Sol team demonstrated excellent project management throughout the engagement. They maintained clear and consistent communication, ensuring that all deliverables aligned with our goals and expectations. Their ability to manage timelines effectively resulted in on-time delivery of key milestones, including the ad landing page, the "Add-On" section, and site optimizations.

They were highly responsive to our needs, quickly implementing updates and adjustments as required. Their flexibility and willingness to accommodate changes made the collaboration smooth and efficient. Additionally, their proactive approach to problem-solving helped address potential challenges before they became issues, ensuring a seamless development process.

Overall, their professionalism, reliability, and adaptability made working with them a positive experience, and we look forward to future projects together.

What was your primary form of communication with LanternSol?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Lantern Sol was their exceptional communication and flexibility. They maintained clear, open, and timely communication throughout the project, ensuring we were always informed about progress and next steps. Their responsiveness made collaboration seamless, allowing us to quickly address any questions or adjustments needed.

Additionally, their willingness to accommodate changes and work with us on updates was truly impressive. Whether refining features, adjusting timelines, or implementing new ideas, they adapted effortlessly without compromising quality or efficiency. Their commitment to delivering exactly what we needed made them an invaluable partner in this project.

Are there any areas for improvement or something LanternSol could have done differently?

There are no areas for improvement that stand out from our experience. The Lantern Sol team, particularly Samantha, has been exceptional in managing communication between us and the development team. She has been incredibly responsive, ensuring quick turnaround times on requests and updates. Her accessibility—whether through email or calls—made the entire process smooth and efficient. The team's commitment to clear communication and timely execution has made this collaboration a great experience.

BACKGROUND

Please describe your company and position.

I am the President of OnPoint Customs

Describe what your company does in a single sentence.

OnPoint Customs is a premier custom apparel company dedicated to helping individuals and businesses make a lasting impression through personalized clothing and accessories.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LanternSol to accomplish?

• Email marketing
• Website Conversion Rate Optimization
• Social media marketing

SOLUTION

How did you find LanternSol?

Shopify Expert

Why did you select LanternSol over others?

• Great culture fit
• Company values aligned

How many teammates from LanternSol were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Goals & Objectives:

• Increase brand awareness
• Enhance audience engagement
• Drive website traffic and lead generation
• Improve customer loyalty and retention
• Strengthen brand voice and messaging across social platforms

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our engagement rates have soared, our brand visibility has increased across multiple platforms, and we've seen a significant boost in leads and conversions.
Increase in Social Media Engagement:

• Target: Achieve over 2X ROAs in sales within the first month.
• Measure: Track sales and social media spend metrics using platform analytics and third-party tools.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Lantern Sol's project management style is centered around a collaborative, client-focused approach that emphasizes communication, transparency, and efficiency. They prioritize building strong relationships with clients and stakeholders, ensuring that each phase of the project is aligned with the overall goals and objectives. They have processes in place to ensure that all milestones are met without compromising on quality. Their approach is flexible, allowing for adjustments and iterations as necessary, while maintaining a clear focus on delivering on-time results.

Their use of project management tools, regular check-ins, and a well-organized workflow allows them to identify potential bottlenecks early, proactively address any delays, and ensure that the project stays on track. 

What was your primary form of communication with LanternSol?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What really stood out about working with LanternSol was the tremendous results we saw. Engagement rates skyrocketed, and our brand presence across multiple platforms grew significantly. The creativity and precision behind their campaigns were clear, and we saw a noticeable increase in both leads and conversions. They’ve exceeded our expectations in every way!

Are there any areas for improvement or something LanternSol could have done differently?

Lantern Sol does regular check-ins and provides progress updates along the way.  The team at Lantern Sol ensures that the project stays perfectly aligned with the client's needs, giving them a chance to adjust priorities or provide feedback.  Opportunities always exist in the feedback loop.  Those opportunities have provided additional growth areas for our improvement in the multiple projects that we have engaged. 

BACKGROUND

Please describe your company and position.

I am the CEO of anax USA

Describe what your company does in a single sentence.

North American source of innovative dental laboratory products from European manufacturers. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LanternSol to accomplish?

• Migrate our BigCommerce store to Shopify
• Customize Shopify theme to improve our customers' shopping experience
• Improve conversion rates in our new Shopify store

SOLUTION

How did you find LanternSol?

Online Search

Why did you select LanternSol over others?

• High ratings
• Pricing fit our budget

How many teammates from LanternSol were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

• Customize Shopify Shapes theme to meet our unique needs
• Customize the checkout experience to maximize upsell conversions

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Requested customization was quickly completed 
• Additional suggestions for customization were relevant and valuable
• Our new Shopify site was made more user-friendly and set us up for improved conversion rates and upsell

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Best communication I have experienced with any outside partner. All delivery times were clearly communicated, and met. 

What was your primary form of communication with LanternSol?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

My project lead, Samantha, handled regular weekly check-ins via virtual meeting with remarkable efficiency. Her ability to understand my needs and confirm that understanding before moving forward was refreshing and incredibly valuable. She nearly eliminated the stress of a high-stress project. 

Are there any areas for improvement or something LanternSol could have done differently?

No. I'm incredibly happy with LanternSol, and I am already evaluating contracting them for additional services based on the quality experience I've had with this theme customization project. 

BACKGROUND

Please describe your company and position.

 I am the President & General Manager of an ecommerce company 

Describe what your company does in a single sentence.

We are a leading ecommerce retailer of fly tying material, tools, and supplies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LanternSol to accomplish?

Ensure proper operation of a dynamic product page feature on our website

SOLUTION

How did you find LanternSol?

Referral

Why did you select LanternSol over others?

Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired LanternSol to fix a product page customization that another design/dev agency broke while apply aesthetic improvements to our ecommerce site. LanternSol identified the issue and fixed it quickly. They also provided a summary of what they did so that we could prevent the issue from reoccuring.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our website functionality is back to normal

Describe their project management. Did they deliver items on time? How did they respond to your needs?

There was rapid communication any time it was needed or asked for.

What was your primary form of communication with LanternSol?

Email or Messaging App

What did you find most impressive or unique about this company?

They were able to complete the job with relatively little information. They got access to our website back end, found the root cause, and fixed it with minimal support / supplemental info.

Are there any areas for improvement or something LanternSol could have done differently?

The ONE thing I wish had been different is that I would have liked to have gotten a timeline from them. This was a very short project (1 week), but after granting admin access, I would have liked them to tell me what their approach would be and how long they thought it would take, or when I could expect to hear from them. Instead, I granted admin access and, five business days later, I got an email telling me the project was done.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Playsets, Trampolines, Basketball Hoops

Describe what your company does in a single sentence.

We sell playsets, basketball hoops, trampolines and more!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LanternSol to accomplish?

• Website Revamp

SOLUTION

How did you find LanternSol?

Through Shopify

Why did you select LanternSol over others?

• Close to my geographic location
• Pricing fit our budget

How many teammates from LanternSol were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

They began working with our product pages. Getting those to look clean and crisp for mobile and desktop users. They have moved on to revamping our landing pages to help drive customers to get to the check out process as quickly and efficiently as possible.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We are not able to measure the success just yet in terms of numbers but we hope over time this will greatly increase sales through our website. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Over all, I feel items are delivered in a timely manner.

What was your primary form of communication with LanternSol?

Email or Messaging App

What did you find most impressive or unique about this company?

We value their knowledge of Shopify. We have worked with other website teams in the past, and this truly sets them apart.

Are there any areas for improvement or something LanternSol could have done differently?

I think we all want things done yesterday, right? IF I had to choose something I think they could have been better at: The beginning process took a little longer than we had hoped. There was little communication at first. I imagine things were going on behind the scenes that we werent aware of. So a little extra communication would have been helpful to us.

BACKGROUND

Please describe your company and position.

I am the Financial Operations Analyst of Boot Country

Describe what your company does in a single sentence.

Work and Western retailer for footwear, clothing, and accessories

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LanternSol to accomplish?

• Edit the code of a Shopify email template
• Customize a standard Shopify email template

SOLUTION

How did you find LanternSol?

Referral

Why did you select LanternSol over others?

• Pricing fit our budget
• Responsive to my inquiry

How many teammates from LanternSol were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We wanted to add a portion of our Shopify order note automatically to Shopify's order invoice standard email template.  Boot Country didn't have anyone at the company that knew how to do this.  LanternSol was able to add this dynamic information to the email template in 1 business day.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

LanternSol completed the customization to the Shopify email template as requested in 1 business day. LanternSol was very responsive and helpful.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

LanternSol delivered a quote for the work in under 24hrs.  Then they completed the work in 1 business day.  They helped my company navigate the steps up front needed to give them access to complete the work.

What was your primary form of communication with LanternSol?

Email or Messaging App

What did you find most impressive or unique about this company?

They gave the lowest quote out of 6 bids for the work.  They were very responsive and the only company that followed up to hear back about their quote.

Are there any areas for improvement or something LanternSol could have done differently?

No ideas for improvements from me!

BACKGROUND

Please describe your company and position.

I am the Sales specialist of SIA for lovers and trees

Describe what your company does in a single sentence.

Online store for 100% natural female knitwear based in Riga, Latvia.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LanternSol to accomplish?

• Change floating menu to burger menu

SOLUTION

How did you find LanternSol?

Shopify

Why did you select LanternSol over others?

Pricing fit our budget

How many teammates from LanternSol were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Our request was to change the floating menu to a classic burger menu for the mobile version for a 3rd party Shopify theme. We did not have a specific timeline but were looking for someone who could finish the project by the end of December.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The change from a floating menu to a burger menu based on our needs and one example. The menu works just fine, looks better than the previous menu and is more convenient for our customers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Jay from LanternSol was quick to respond, and it took him much less time to finish the project than we expected. Not only did he create a burger menu based on our needs but also made sure to add customization options (which was very kind of him).

What was your primary form of communication with LanternSol?

Email or Messaging App

What did you find most impressive or unique about this company?

They were super quick to respond and as quick to deliver the needed changes.

Are there any areas for improvement or something LanternSol could have done differently?

No, not that we can think of.

BACKGROUND

Introduce your business and what you do there.

I am the e-commerce marketing coordinator for Soko & Co, a home organizational company. We help clients declutter their world and strive for a simplistic look for home storage with our products. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with LanternSol?

We hired LanternSol for website development. 

SOLUTION

What was the scope of their involvement?

We contacted LaternSol, and they connected us with a freelancer to start. LanternSol added a search bar to our website for customers to search for products more easily. We provided their team with documentation for how we wanted the search bar to look on mobile and desktop. Key technologies included HTML and CSS. 

What is the team composition?

We worked with Jay (Founder). 

How did you come to work with LanternSol?

We emailed the company we used to create our website, and they gave us a list of companies who could complete the task. LanternSol was on this list, so we reached out. LanternSol responded quickly, so we decided to move forward together. 

How much have you invested with them?

We spent less than $100 AUD (approximately $70 USD). 

What is the status of this engagement?

We worked together in September 2023; the engagement lasted less than a week. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We measured the project's success based on LanternSol’s ability to complete the project within an appropriate timeline. Overall, we were very satisfied, and they met our expectations. We plan on working together again in the future. 

How did LanternSol perform from a project management standpoint?

LanternSol delivered the website on time and within budget. We communicated via email. 

What did you find most impressive about them?

We were impressed with the deliverable, and LanternSol worked quickly. They are talented at what they do and have a strong team of individuals working for them. 

Are there any areas they could improve?

We didn’t have any problems. 

Do you have any advice for potential customers?

Know what you want before you approach LanternSol. If you’re prepared, you won’t have to go back and forth with their team. 

BACKGROUND

Please describe your company and position.

I am the Marketing and eCommerce of Soko & Co

Describe what your company does in a single sentence.

Soko is the Swahili word for market; a vibrant and exciting place with a range of goods for every use. Soko & Co is very much the same, with a home storage and organisation solution for every room in the house. Whether you are looking for a product with a stylish flair or maximum functionality, we have something for everyone.

And with almost 20 years of experience in the world of storage, we know which products work and how to help you get the most out of your space. We have three retail stores in the Perth metro area, and offer nationwide shipping on all products via our easy-to-use online store. No matter where you live in Australia, Soko & Co has thousands of high-quality, long-lasting organisation products available.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LanternSol to accomplish?

• Add a search Bar

SOLUTION

How did you find LanternSol?

Online Search

Why did you select LanternSol over others?

Referred to me

How many teammates from LanternSol were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Add a search bar at the header of the website

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The succession of the project was simple so there was no measureable outcome besides adding in the search bar

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they did, they finished the project and everything else.

What was your primary form of communication with LanternSol?

Email or Messaging App

What did you find most impressive or unique about this company?

You have talented individuals freelancing

Are there any areas for improvement or something LanternSol could have done differently?

Nope he was perfect

BACKGROUND

Please describe your company and your position there.

The Tib Bar Guy - Elevate your training with The Tib Bar Guy Equipment Today! Perfect for ATG Knees Over Toes Training, Home & Commercial Gyms! We design and manufacture equipment to improve your mobility and health. David - CoFounder

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire LanternSol, and what were your goals?

We started our company using the Wix platform which was enough to get the gears turning but quickly after launching our business demanded more.

SOLUTION

How did you select this vendor and what were the deciding factors?

We needed a website that would grow with us and we made the decision to move to Shopify. After trying to build the website myself I found out I wasn't capable off building what I envisioned. We found Jay and his team at LanternSol and quickly found out they were the ones. He is expert level in his field and can do anything you need to make your website perfect.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope was building a fitness equipment company website from the ground up. From the fonts to the color scheme no detail was to small, it was all hands on deck to build an amazing website for our customers.

How many people from the vendor's team worked with you, and what were their positions?

I mainly worked with Jay at LanternSol, he was the main point of contact for the website build.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Yes, our website loads so much faster, our customers are giving us awesome feedback and I expect out average order value to increase with better apps and processes built into the website.

Describe their project management style, including communication tools and timeliness.

We used a software called markup.io to go back and forth on website updates and changes. The software was cool and worked great.

What did you find most impressive or unique about this company?

They have a ton of experience in the fitness industry which was super helpful while building the site.

Are there any areas for improvement or something they could have done differently?

Every request we made was completed and if they thought it could be done better they would tell us and explain the reason why they think it should be done this way. The customer is not always right when it comes to website development, take the experts advice.