Need UX/UI support for your Medical Software or Healthcare App?
We help growth-oriented HealthTech companies to meet ambitious product roadmaps.
With over a decade of experience in solving complex UX challenges for HealthTech companies - from startups to enterprises - we provide beautiul and intuitive designs that are streamlined to deploy.
Everyone claims to collaborate transparently and iterate at your pace, but you know that is not always the case. We have completed 1500+ healthcare UX projects and deeply appreciate the importance of nuance and collaboration.
Our portfolio covers a range of HealthTech solutions, including:
EHRs
AI/LLM features
Pharmacy Management
Patient Portals
Dashboards and Analytics
Lab Information Systems
Telemedicine Apps
Revenue Cycle Management
Patient Engagement
Home Health Solutions
and more.
We’ve been recognized globally for our HealthTech UX expertise, with top design awards for innovation and excellence of craft, including 6 iF Design Awards, an A’Design Award, and a UXDA nomination.
We're a "Great Place To Work" certified company, fostering a culture of collaboration, growth, and recognition.
Let’s talk about how we can help you build a world-class UX team for smarter, more efficient product cycles.
Koru UX Design offers competitive pricing with good value for cost, as noted in multiple reviews. Clients appreciated their responsiveness, quality of work, and timely delivery. Specific project costs were not disclosed, but they were chosen for affordability and alignment with client values.
Koru UX Design is noted for its adaptability, swiftly learning client products and adjusting to project needs, which helps in delivering timely and innovative solutions.
Responsive and Communicative Team
Clients appreciate Koru UX Design's responsiveness and proactive communication, which facilitates effective collaboration and ensures client needs are met swiftly.
Strong Industry Expertise
Koru UX Design has demonstrated expertise across multiple industries, particularly in healthcare and financial services, which clients find valuable for delivering tailored solutions.
Proficient in UX Audits
The company excels in conducting comprehensive UX audits, providing actionable insights and recommendations that significantly improve client projects.
Effective Project Management
Clients consistently praise Koru UX Design's project management skills, highlighting their ability to deliver on time, communicate effectively, and manage projects smoothly.
Room for Quality Improvement
While overall quality is praised, one review suggests there is room for improvement in the quality of work, indicating potential areas for refinement.
"Their team is young and innovative, and they love taking on challenges."
Jan 30, 2023
Head of Sales, IT Solutions Company
Anonymous
Other industries
Bonn, Germany
10,001+ Employees
Online Review
Koru UX Design was hired by an IT solutions company to design a range of B2B products for them. They were tasked with integrating CPQ functionality, designing the UI/UX, pricing, and quote generation.
Thanks to Koru UX's work, the client increased their lead generation rate by 21%. They communicated frequently and promptly, keeping an excellent report. Their energetic attitude and open-mindedness were hallmarks of their work.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I lead the sales team at a company specializing in integrated end-to-end IT solutions. Our services include developing software solutions for varied sectors.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Koru UX Design?
We were looking to create a CPQ platform to configure the right products to match our customers’ requirements. We wanted to complement our existing CRM tool to combine the requirements and be a one-stop solution to maintain and manage sales pipelines, customer sentiment, notes, and inter-team conversations.
SOLUTION
How did you select this vendor?
We were looking for a vendor online and came across Koru UX through their social profiles. What made us pick them was their expertise in designing a range of B2B products
Describe the project in detail and walk through the stages of the project.
Our existing CRM tool is primarily used to maintain and manage sales pipelines, requirements, and stages of the conversation, and maintain customer communication. We were looking to integrate CPQ functionality to enable product configuration, pricing, and quote generation into a seamless part of the sales process.
How many resources from the vendor's team worked with you, and what were their positions?
We were assigned a Project Manager who led us through the whole process and directly dealt with our requirements. The team comprised 2 UI specialists and 1 UX architect.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
We now had an integrated CRM that met the needs of our team, end-to-end. Since the client service executives could monitor the leads in realtime, they were able to accurately classify them and provide custom quotations. The number of leads serviced rose by 21%, and the integrated app had a minimal learning curve.
How effective was the workflow between your team and theirs?
Working with the team at Koru UX Design was a great experience. They have an eye for detail and come up with ingenious solutions. They are open-minded when it comes to accepting feedback and that created a good rapport.
What did you find most impressive or unique about this company?
Their team is young and innovative, and they love taking on challenges. They are proactive and focused on the deliverables.
Are there any areas for improvement or something they could have done differently?
None so far.
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Web Design for Financial Solutions Corporation
UX/UI DesignWeb Design
$50,000 to $199,999
July - Dec. 2021
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The team at Koru had a great grip on communication systems."
Jun 27, 2022
Vice President, Financial Solutions Corporation
Anonymous
Financial services
India
201-500 Employees
Online Review
Koru UX Design helped a financial solutions corporation with the design of their wealth management portal. They revamped the site and improved its competitive position to enable smooth digital communication.
Koru UX Design showed dedication in validating the design concepts with end users. They worked on further improving designs, which the client appreciated. They also demonstrated excellent communication systems, ensuring minimal delays. Their sharpness and efficiency stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the Project Management Head at a leading global financial solutions corporation.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Koru UX Design?
We approached Koru UX Design to help us design a new B2B wealth management portal for our clients across the full spectrum of banking needs.
SOLUTION
How did you select this vendor?
We had previously worked on a UX audit for this product with Koru and we were thoroughly impressed with the insights provided by them. This project became a natural extension of the UX audit and made sense to carry it forward.
Describe the project in detail and walk through the stages of the project.
Our existing portal was limited in terms of functionality, and its complex design was very challenging to learn and use, causing low client satisfaction and high support costs. We were looking forward to revamping it with an aim to offer user-friendly customizations, realtime updates, improve its competitive position and to address client expectations. With our wealth management portal we were looking to design a safe and secure online experience to administer the clients’ investments, deposits, and property. The goal was to enable smooth digital communication while maintaining confidentiality, a personal approach, and above-standard attention to details.
How many resources from the vendor's team worked with you, and what were their positions?
Koru assigned a Project Manager to our project who was the primary POC along with a team of 3 UX designers. They worked alongside our in-house team.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
We commenced the project with a design strategy workshop, where Ithe focus was on high-level IA, design library elements, primary page layouts, and key design patterns. A special mention to their dedicated efforts while validating the design concepts with end users, and then investing the same energy into revisions and improvements in interaction designs, UI, and even the copy.
How effective was the workflow between your team and theirs?
The team at Koru had a great grip on communication systems which ensures that there are minimal delays and effortless conversations going on at all times. We never had to tell them one thing twice and we appreciate how their team managed to blend in with ours with no friction.
What did you find most impressive or unique about this company?
The team at Koru that was assigned to our project was sharp and efficient. I suppose that their previous experiences on working with complex B2B finance applications have given them an edge in terms of ideation and finding solutions to sticky problems.
Are there any areas for improvement or something they could have done differently?
Not that I can think of.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
UI Designs for Primary Care Module
UX/UI Design
Confidential
Apr. - June 2020
4.0
Quality
4.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
"They're a great asset to have on the team."
Jul 24, 2020
Product Manager, eClinicalWorks
Madhuri Velugotla
Verified
Other industries
San Francisco, California
5,001-10,000 Employees
Online Review
Verified
Koru UX Design created UI designs for a healthcare solution, translating product ideas into a usable format for developers. They also supported Angular coding.
Koru UX Design became an important asset to the team, keeping up with tight deadlines and delivering designs as requested. The quality of the work could be a bit better, though their accommodating nature helps make up for it.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the lead product manager for the Primary Care First Module at eClinicalWorks
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Koru UX Design?
To get the UI designs which can successfully translate the product ideas to the developers.
SOLUTION
Describe the project in detail.
For UI Designs & Angular Code
What was the team composition?
I have been working with Sachin (from Koru) since April 2020.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
They're a great asset to have on the team.
How effective was the workflow between your team and theirs?
Sachin has been very accommodative of the tight timelines and delivered the requested designs in a timely manner.
What did you find most impressive about this company?
Sachin is very open to dialogue and has accommodated meeting requests on the fly.
Are there any areas for improvement?
Quality of work can use some improvement.
RATINGS
4.0
Quality
4.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
CRM Redesign for Investment Bank
UX/UI Design
Confidential
Mar. - Dec. 2015
4.5
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"The team was always upfront in their communication and never failed to meet a deadline."
Jul 24, 2019
Head of Product Design, Investment Bank
Anonymous
Financial services
New York City, New York
501-1,000 Employees
Online Review
Koru UX Design renewed a CRM's design with a focus on usability.
Productivity on the system improved significantly, and the UX has received positive attention. Koru UX Design excelled at adapting to internal associates' working styles. The vendor prioritized consistent communication to ensure stakeholders were well informed.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Our company is a boutique investment bank. I am the Head of Product Design at the company.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Koru UX Design?
Our UX was outdated and we were looking for a complete overhaul.
What were your goals for this project?
We wanted an enhanced UX that helped teams in managing their business leads, along with letting the agents monitor their daily follow-ups and tasks.
SOLUTION
How did you select this vendor?
We had shortlisted about seven agencies and raised RFPs. Based on the work that Koru showed on the demo calls and the price they quoted for the project, we were convinced. We found their work outstanding and were reasonably priced.
Describe the project in detail.
We were at a point in time when we were considering performance upgrades and with that a refreshed UI. We wanted to make sure that as we take up an initiative this large, we wanted to make sure that we also involve a design side expert to build a model that was usable and appreciated by our users. Moreover, we wanted to ensure that our CRM was scalable for future development and therefore needed a strategic UX design.
What was the team composition?
We initially interacted with their account manager and head of UX design. Later we interacted with solely with a Project Manager who managed a team of designers and developers assigned to our project.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
Through the improved and new CRM, we were able to improve user productivity by over 40 percent. Additionally, we also managed to get a System Usability Scale (SUS) score of 78.
How effective was the workflow between your team and theirs?
We had excellent workflow management between the Koru team and us. The team managed the whole project on Jira and gave everyday detailed updates on calls through GoTo Meetings. They were open to working on tools that we were already using and were comfortable with.
What did you find most impressive about this company?
The team was always upfront in their communication and never failed to meet a deadline.
Are there any areas for improvement?
No improvement, just keep up the good work.
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
UI/UX Redesign for DaaS Supply Chain Company
UX/UI Design
Confidential
Mar. - Sep. 2018
5.0
Quality
5.0
Schedule
4.0
Cost
4.0
Willing to Refer
4.5
“Koru UX Design’s professionalism and design aesthetics were impressive.”
May 16, 2019
Associate Manager, Supply Chain Company
Anonymous
Verified
Other industries
Milpitas, California
201-500 Employees
Online Review
Verified
Koru UX Design revamped the UI/UX design of a customer portal within a limited time frame.
Koru UX Design’s high professional standards and sense of style set them apart in the industry. A robust reporting system, a communicative account manager, and expert staff fostered positive results.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I’m the associate manager for product marketing at a supply chain company.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Koru UX Design?
We hired Koru UX Design to redesign a Data as a Service (DaaS) customer portal within a tight deadline.
What were your goals for this project?
We wanted to make the interface user-friendly and prescriptive since many of the users were first-timers. Our goal was to do the redesign quickly and efficiently.
SOLUTION
How did you select this vendor?
After considering three companies, we decided to go forward with Koru UX Design due to their professionalism and superior aesthetics.
Describe the project in detail.
Koru UX Design redesigned a customer portal, allowing it to show a wide variety of data on a single dashboard.
What was the team composition?
We were assigned a dedicated account manager who coordinated with a team of six experts working on the project.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
Our recent customer satisfaction (CSAT) surveys showed positive feedback and appreciation for the redesigned interface.
How effective was the workflow between your team and theirs?
We had regular meetings and an effective reporting mechanism. Plus, our account manager was communicative and always met our expectations.
What did you find most impressive about this company?
Koru UX Design’s professionalism and design aesthetics were impressive.
Are there any areas for improvement?
We are completely satisfied with their work.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
4.5
NPS
Showing 21-25 of
25 Reviews
Locations (1)
Koru UX Inc, 6/8, Kumar City, KalyaninagarPune, India411014
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