What evidence can you share that demonstrates the impact of the engagement?
Christine created a vibrant, information-packed e-commerce website that’s easy for the consumer to navigate. The site’s also easy for us to update on our own. In a nutshell, they did a great job.
How did Kona Made perform from a project management standpoint?
All of the milestones were met. Like normal projects, we started, stopped, and changed direction. For example, about half-way through the project, our founder decided that he wanted to manipulate a template that Christine created for one section and use it for another section. She handled all of those changes professionally.
What did you find most impressive about them?
Kona Made rolled with our changes easily. She never complained or said our requests weren’t in the scope. We didn’t change everything such that it would be a disaster. However, our requests were a little outside the scope. Christine just rolled with it and did it.
Are there any areas they could improve?
No, Christine handled the challenges well. I’ve worked with agencies in the past that said changes weren’t in the original scope of work, but the changes weren’t that far outside the scope. In the true sense of partnership, we all have to grow in the same direction.
Do you have any advice for potential customers?
I would feel good about working with Kona Made. If you’re choosing them, you’re choosing someone who knows how to work in that space. You can feel confident that they’ll get the job done for you.