Keenethics OU

BACKGROUND

Please describe your company and your position there.

The company is an online nature community and we were looking to build a basic MVP version of the site. I am the Co-Founder.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KeenEthics, and what were your goals?

We hired KE to help us build an MVP. Our goals were to build a simple and streamlined product which we could test our early hypothesis with and also build some basic functionality.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found KE on upwork. The reason we went with them was because of how brilliant their Kick-Off process was. From the beginning the initial team listened and asked the right questions and were patient with us and time effective.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The deliverables of the project were a website with functionality to log in, engage with different users, upload different things and add other users in the network. The technologies used were React and Firebase. KE were receptive to us using Firebase over more traditional technology stacks

How many people from the vendor's team worked with you, and what were their positions?

There were three people in the actual project team itself - a fullstack engineer, a project manager and then a quality assurance reviewer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The deliverables were well thought through and precisely what we had asked for. The team followed through on their promises and worked to complete it in the deadline that we had agreed.

Once the deliverables had been handed over, the team went above and beyond to try and help us fix a few issues that came up spontaneously. It is early days, but it has set the foundation for a strong product and one that we hope to use to drive up a lot of user engagement.

Describe their project management style, including communication tools and timeliness.

We had a group slack channel which worked well for us as it was efficient and timely. There was also a Trello board.

What did you find most impressive or unique about this company?

I found the team to be really invested in the outcome of the product. They asked questions about the vision more generally and where were going with it. I liked the fact that they wanted to develop a more personal relationship which meant that it was far less transactional and the outcomes were better.

Are there any areas for improvement or something they could have done differently?

When we first kicked off with the project team there was some friction. I think this was a combination of different communication styles as well as expectation management. Although a small bump, i think in the future setting the expectation from day 1 (especially for teams who are new to all of this) will help alleviate any early friction.

BACKGROUND

Please describe your company and your position there.

PMO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KeenEthics?

We hired KeenEthics to help us with the development of a mobile audit software solution, which would facilitate our business processes.

What were your goals for this project?

The software had to be secure and performant in order to withstand the heavy data load and to prevent data leakage.

SOLUTION

How did you select this vendor?

We have heard about KeenEthics before as we discussed our potential cooperation with them on a different project. We enjoyed their way of business thinking, so we decided to trust them with this audit software development.

Describe the project in detail.

It is a mobile tool, which facilitates the process of organizing and carrying out audits. An admin creates a file for audit — a checklist with company specifications and questions. Each question can be supported with images, audio, or video files and with comments. After the audit is completed, the app generates a report.

What was the team composition?

The project was developed by one Project Manager, one mobile developer, one QA, and one UI/UX designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

For now, the project is on hold because we hit a bureaucratic wall. Hopefully, we will be able to resume it in the future together with KeenEthics.

How effective was the workflow between your team and theirs?

We communicated through Facebook, Viber, and Telegram, so we stayed in touch almost 24/7.

What did you find most impressive about this company?

The KeenEthics team was very proactive and honest. They said openly what they could or could not do. I greatly appreciate their attitude and help!

Are there any areas for improvement?

The development process at KeenEthics was incredibly fast, but this speed sometimes came at a cost of communication. I would advise KeenEthics to spend more time collecting and analyzing requirements before implementing them.

BACKGROUND

Please describe your company and your position there.

I'm a co-founder of a marketing startup. The company revolves around a software solution that forecasts trends for retails and provides data-driven advice. The solution is a web and mobile app.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KeenEthics?

We’ve addressed KeenEthics to support us to create an application from scratch. The project started with a UX/UI phase, and after a year-long pause, ended up with the development of the responsive web and mobile app for iOS and Android.

What were your goals for this project?

We aimed at a software solution that fits the needs of fashionistas and marketers. The solution consists of a well-rounded user interface and a sophisticated algorithm providing retailers with inspiration and fashion insights.

SOLUTION

How did you select this vendor?

I’ve selected KeenEthics based on their outstanding and relevant experience with different algorithms for software solutions. They focused on delivering results and were eager to start this long-term project. Also they consulted us with important informations and experiences even if the needed resources have been outside their portfolio.

Describe the project and the services they provided in detail.

Confidential!

What was the team composition?

The team consisted of a dedicated developer and a reliable project manager. Just to be on the safe side, we also requested quality control services. However, the code was good enough, even without the QC.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The startup is currently on hold due to the coronavirus pandemic. It will be up and running as soon as the market horizon clears out. I’m counting on a good start with the software solution developed by KeenEthics.

How was project management arranged and how effective was it?

The KeenEthics team was ready to go the extra mile to make everything work. The workflow was slightly difficult at the start, but it is polished to perfection now.

What did you find most impressive about this company?

I loved working with my last dedicated developer Yaryna. She was a real lifesaver when the things came to development. She cracked issues like nuts and offered new and interesting features.

Are there any areas for improvement?

I’ve been working with KeenEthics since 2017, and they grew impressively since then. KeenEthics is great in comparison with other Ukrainian software development companies. They have decent project managers and very proactive developers. It’s always nice to work with developers who can solve your issues before you even anticipate them.

BACKGROUND

Please describe your company and your position there.

I am a Director of Production at StoryTerrace — a ghostwriting platform. We connect professional writers, editors, and people who need help with writing their book. Here, a person can find a suitable writer, organize and conduct interviews with them to share ideas and discuss the contents of the future book, review the book while it’s still in progress, choose illustrations and design, and finally, have it printed and delivered to their door.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KeenEthics?

KeenEthics helped us develop the web platform for StoryTerrace since the very beginning. They developed both frontend and backend of our system using the means of JavaScript.

What were your goals for this project?

Our goal was to make a convenient and responsive platform, which would make book writing easier for every user. At the same time, we pursued security since users entrusted us with their data, and we could not afford to have these data compromised.

SOLUTION

How did you select this vendor?

A partner of StoryTerrace recommended us to hire KeenEthics. He was very satisfied with their performance, so we decided to give it a try. I am happy to say that we did not regret this decision.

Describe the project and the services they provided in detail.

StoryTerrace is a ghostwriting platform. A user who wants to write a book but needs help doing it selects a writer. Then, they conduct interviews to share ideas and work together on the book contents. After that, the writer works on a book and the user reviews it on a regular basis.

Meanwhile, the user can upload pictures to include them as illustration or cover. After the book contents are ready, the book is worked upon by editors and designers. Once the user is satisfied with the final result, the book is printed and delivered to their doorstep.

What was the team composition?

The team composition included 1 PM, 1 QA, and 3 full-stack JS developers from the side of KeenEthics.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The project is already up and running. We have successfully implemented the idea and now are busy promoting it.

How was project management arranged and how effective was it?

In a software partner, I value liability, trustworthiness, and transparency the most. I can say that all three are present in KeenEthics. Our work was effective, and we definitely demonstrated a great deal of progress as the project grew larger.

What did you find most impressive about this company?

The most valuable thing about KeenEthics is their attitude, both to partners and to employees. Our cooperation has never been stained by conflicts or mistrust. By contrast, it was very transparent, friendly, and thus, effective.

Are there any areas for improvement?

At the very beginning, we failed to grasp the bigger picture of the project. The briefing should have been more profound and careful.

BACKGROUND

Please describe your company and your position there.

I am the Co-founder and investor at an on-prem, open-source chatbot building platform for businesses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KeenEthics?

We hired Keenethics to help us develop bots and platform functionality in general but particularly for help in delivering professional services to our customers.

What were your goals for this project?

To provide our customers with high quality chatbots at a reasonable price.

SOLUTION

How did you select this vendor?

A friend of ours recommended KeenEthics to me.

Describe the project in detail.

Besides contributing to the open source core, the main projects that Keenethics worked on where multi-language customer service chatbots for a number of government departments that had heavy integration with internal systems.

What was the team composition?

We mainly employed developers and testers (probably 4 devs and 2 testers over the period) and also a designer. From our side we had various staff involved, the main one being the business analyst.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have achieved everything we planned, and the various chatbots are live. The open source contributions the did are part of the open source core.

How effective was the workflow between your team and theirs?

Our cooperation was effective and productive, we engaged in a lot of discussions on how to improve the software we were developing during the process.

What did you find most impressive about this company?

The commitment and willingness to go the extra mile to get the job done impressed us.

Are there any areas for improvement?

It's hard to think of something obvious, occasionally there was code that was released and not tested but not a major issue.

BACKGROUND

Please describe your company and your position there.

I'm the founder of Condofy, a condominium management platform. Condofy is revolutionizing the way that apartment residents, building managers and service providers engage with their communities. We offer end to end Home Owner Association services through an intelligent platform. For building managers, we provide financial services, legal advisory, human resources and payroll services. For residents and home owners, we provide tools to help communication, B2C service providers and amenities.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KeenEthics?

The project itself is a sophisticated management system that helps running a condominium. It connects property owners, managers, and tenants in a friendly ecosystem where everyone can get more for less effort. The system has lots of integrations with third-party services for all sorts of usage: from issue tracking to financial interactions. I came to KeenEthics in order to implement in code the idea I had visualized. They used JavaScript for both front- and back-end development.

What were your goals for this project?

The goals were to build a system where lots of integrations add to each other seamlessly resulting in a great experience for the end-user. As a start-up, you are always looking for ways to get the most bang for your buck. The development had to be fast yet with good quality.

SOLUTION

How did you select this vendor?

I selected KeenEthics because their experience in web development is impressive. The communication is seamless, and their honest attitude is what makes them stand out among other software development agencies.

Describe the project and the services they provided in detail.

It is a web platform for property owners and tenants to communicate and cooperate. Built with JavaScript, it turned out to be highly responsive and performant. It offers a unique solution for condominium management and delivers it in a highly effective manner.

What was the team composition?

The team composition was dynamic as we started with 3 Developers and a Project manager. When a design system was in place, the team was reduced to 2 full-stack developers for optimal cost management.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The project is already on the web, I believe that the business idea was successfully implemented. At this point, we are considering ways to promote and scale our platform.

How was project management arranged and how effective was it?

I enjoyed working with KeenEthics because of their openness, straightforwardness, and responsiveness. I fully trusted them, and I guess it is the primary reason why our project succeeded.

What did you find most impressive about this company?

The ethical dimension of KeenEthics impressed me a lot. The way they treat partners and each other is unlike anything I have ever seen in any other company.

Are there any areas for improvement?

We had some misunderstandings as for how back-end should be implemented, but, I guess, they stemmed from some miscommunication at the initial stages of the project

BACKGROUND

Please describe your company and your position there.

I’m the founder of Ideal Role. Our chatbot starts conversations on company career sites to assist people in finding the right job. We help them understand the benefits the company can offer and answer any questions they may have. On the other hand, companies get more high-quality applications and a pipeline of talent for future roles.  

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Keenethics?

We hired Keenethics to create a well-designed web interface for the chatbot.

What were your goals for this project?

Our goal was to have an open, friendly, and easy-to-use web interface for the chatbot. Since the UI is a crucial part of my project, it had to be reliable, easy to customize, and visually appealing.

SOLUTION

How did you select this vendor?

I chose Keenethics based on their previous chatbot development experience. Plus, they were responsive, helpful, and friendly.

Describe the project and the services they provided in detail.

Keenethics did the frontend development of a web chatbot using the React framework. It communicates with the chatbot using the Microsoft bot framework Direct Line API 3.0.

What was the team composition?

I worked with a dedicated developer, a project manager, and a QA specialist from Keenethics.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Keenethics delivered exactly what I hoped for. The chatbot is up and running with excellent functionality. We’ve gotten positive feedback from test users about how easy it is to use.

How was project management arranged and how effective was it?

The team communicated with clarity, responded quickly, and clarified any questions I had.

What did you find most impressive about this company?

As the name suggests, the Keenethics team was quite transparent. They listened and made sure they understood what I was trying to achieve, not just the features I wanted.

Are there any areas for improvement?

Overall, the project was great. However, it would have been good for them to explain the development stages and timeline in more detail. This would have helped manage my expectations from the start.

BACKGROUND

Please describe your company and your position there.

I am the founder and CEO of an early-stage edtech company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Keenethics?

We hired Keenethics to help develop the UI/UX for our app and also a clickable prototype that we could share with customers

What were your goals for this project?

We wanted to have a prototype that accomplished two purposes:

• Provide a guide for a team of developers to build the actual application. 
• Provide a demo for potential customers.

SOLUTION

How did you select this vendor?

I interviewed a number of shops similar to Keenethics, and ultimately chose them for the combination of price, communication, past portfolio, and comfort with the team members

Describe the project in detail.

I started by sharing what it was that we were aiming to do, providing some sketches, and a list of screens I wanted to be developed. They provided me with estimated time to completion, and we set out to working. Over the course of the project, I was getting input from various potential customers and providing iterations back to the Keenethics team, and they updated the screens accordingly until we reached a final project that we were all excited about.

What was the team composition?

I primarily worked with a project manager and a designer. Most of my update calls included both of them, though sometimes I spoke only with the designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Once we had the clickable prototype in hand, our customers' understanding of our product increased significantly. We were able to help them visualize and conceptualize what it was we were doing for them. Also, since the designer provided components in Figma, our developers were able to quickly implement the designs.

How effective was the workflow between your team and theirs?

The workflow was generally quite effective, we had regular check-in calls, they kept me well informed when there were company holidays, and they were able to respond to our needs in a timely manner.

What did you find most impressive about this company?

They adhered to the deadlines, scope, and cost projections while providing an end product that has been extremely valuable for us.

Are there any areas for improvement?

Tools for communication - found that Hangouts Meet was not a satisfactory tool for us.

BACKGROUND

Please describe your company and your position there.

I’m a lab director for a small tech company based in the US. We create hardware and software products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Keenethics?

We engaged Keenethics to update an existing Electron app’s UI and bug reporting system. They also fixed bugs and built new features.

What were your goals for this project?

We had a roadmap of features that we wanted the updated app to include. We needed a partner to guides us through what is possible within the Electron framework.

SOLUTION

How did you select this vendor?

We searched on Google for firms with expertise in Electron. After interviewing multiple vendors via email as well as phone and video calls, we settled on Keenethics.

Describe the project and the services they provided in detail.

Keenethics took over an existing code base. After taking the time to understand it, they improved and refactored the code. The team then built new features in response to user feedback. Key features include saving files to a user’s local machine and an automated bug and crash reporting system to improve our feedback mechanisms and how users share information with us.

What was the team composition?

We collaborated with a business development team at the kickoff; now, we work with a developer who serves as our main point of contact and a project manager who handle invoicing and long-term planning.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Keenethics has so far transformed our prototype into a production-ready application. They also helped us move to a more automated system of bug and crash reporting from our users.

How was project management arranged and how effective was it?

At the project’s start, the project management team established a toolchain for communication, task reporting, invoicing and payment, QA, and other functions. All we needed to do was log in and get started. The toolchain, as well as the developer’s consistent and direct communication, work effectively; we rarely need to bring in the project manager.

What did you find most impressive about this company?

Keenethics is highly flexible. They worked with us even when we lacked a complete budget and timeline for the project at first. When a change in developers occurred, they oversaw a seamless transition. The developers we have worked with complete tasks quickly without sacrificing quality. They get to work on features as soon as they process our requests, and they remind us when features are ready for QA that we may have forgotten about, showing both initiative and diligence in completing this project. Overall, the team is highly professional; they communicate clearly and produce high-quality code.

Are there any areas for improvement?

No, I can’t think of anything.

BACKGROUND

Please describe your company and your position there.

I’m the COO and co-founder of WorldLabs. It is a one-stop collaboration platform that simplifies how organizations engage with their members, while simultaneously tapping into a global community of innovators.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Keenethics?

We are creating a comprehensive web platform with limited resources, so we needed to rely on a highly efficient yet small team.

What were your goals for this project?

We wanted a platform with quality code that is reliable and scalable with the specs we defined.

SOLUTION

How did you select this vendor?

Keenethics completed our trial period. They were ideal as a software development partner, giving us the additional resources we needed.

Can you go into detail about the services they provided and the scope of the project?

Keenethics provides software development and QA services.

What was the team composition?

Their team includes a project manager, various developers, and a QA tester.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Keenethics is instrumental in the development and launch of our project providing all the resources we need.

How was project management arranged and how effective was it?

Their dedicated project manager makes sure that all tasks are efficiently coordinated. The communication runs smoothly between our companies.

What did you find most impressive about this company?

Keenethics delivers the required tasks within the time frame and at high quality. Their expertise in software development and their dedication to our company has helped WorldLabs launch a fully functional product. Keenethics’ cost-effective and hands-on approach was an integral part of our early growth.

Are there any areas where they can improve?

There’s nothing to mention at this point.