KanhaSoft

BACKGROUND

Please describe your company and position.

I am the CTO of RoomPriceGenie AG

Describe what your company does in a single sentence.

RoomPriceGenie is a saas company providing a price optimization solution to small and medium-sized hotels, increasing their revenue by 20% on average.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KanhaSoft to accomplish?

• Outsourcing development long term, not on a project basis
• Very reliable partner to get us the best talent from India
• Build & scale our product together with us

SOLUTION

How did you find KanhaSoft?

Online Search

Why did you select KanhaSoft over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from KanhaSoft were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Kanhasoft was a long-term partner for almost 6 years. They provided more than half of our development team, with very low fluctuation. Together with them, we built our product from scratch and scaled it, where the whole frontend was built by them, and most of the backend. The developers were like full team members and worked basically on all parts of our product.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our product is very successful today and we have a client NPS score of 75% with around 1250 hotels/customers, with the best ratings in our industry. We have a 100% growth rate at the moment. Kanhasoft provided more than half of our development team, without them we wouldn't have been able to build and scale such a great product. They built the whole FE and most of the backend features.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their performance and commitment were outstanding, always delivering with great consistency. All of the developers they provided were excellent developers and helped us to solve countless problems. They always deliver clean code & architecture, everything was properly tested and our app proved to be very reliable with almost no downtime.

Communication was always very good, all of them spoke perfect English. We had countless great discussions, they brought many great ideas and suggestions to the table, and they were always there in case of emergencies, even at night time or on the weekends. We had regular daily meetings (following SCRUM methodology) and 2 weeks sprints to manage our development and to track the progress.

What was your primary form of communication with KanhaSoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Definitely their outstanding commitment to our product, even after their work hours or at night time and on weekends. Without them, we wouldn't have been able to build this product, as well as continuously deliver such a great service to our customers, always solving issues in no time (we're known for that in our industry). Their developers really took over ownership and felt highly responsible for our company.

Are there any areas for improvement or something KanhaSoft could have done differently?

Whenever we had an issue, they were happy to discuss it with us and we could always sort out things very quickly. We also had monthly feedback sessions, which helped us to improve the collaboration continuously. They even changed their working hours to fit our Swiss working hours.

BACKGROUND

Please describe your company and your position there.

I am the founder of Neoastis, providing AI-driven analysis of large text datasets.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KanhaSoft, and what were your goals?

We are founding a new company that will provide a unique platform for health services to drive earlier interventions and thus enable more healthy years.

SOLUTION

How did you select this vendor and what were the deciding factors?

Posted a query on LinkedIn and chose the vendor with best balance of price, quality of past projects and impression.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

First we clarified the user problem for each customer group we plan to work with. We developed a clear value proposition to focus our efforts. Next, we defined our scope and a MVP (on paper, mapping process flows, then a spec). We prototyped the MVP on Django (Python).

How many people from the vendor's team worked with you, and what were their positions?

just one developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The first full version was delivered in less than four weeks - and this with a less than ideal spec as we were still working on the product details. A larger change was implemented in mere days (due to a required process change).

Describe their project management style, including communication tools and timeliness.

Project management was mostly handled by myself. Communication through e-mail and Zoom was prompt and easy. Extremely short response times!

What did you find most impressive or unique about this company?

I mostly liked reachability and response time. This makes remote managing a complex product in startup with quick changes much easier. Also, the experienced dev knew how to fill in the blanks in an imperfect spec on its own with minimal direction. I got new ideas and suggestions from the dev and hew knew all the technologies inside out and applied them productively (account handling, location services,...).

Are there any areas for improvement or something they could have done differently?

nothing really I can think of

BACKGROUND

Please describe your company and your position there.

We are an insurance premium audit company. Providing insurance carrier all across the USA with premium audit services. I am the CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KanhaSoft, and what were your goals?

We hired them to provide us with a full stack solution covering a custom CRM to a scheduling system for our field employees as well as for our virtual employees. Additionally we needed a billing system to track time service track clock in a clock out track billing to clients billing from subcontractors etc

SOLUTION

How did you select this vendor and what were the deciding factors?

We did a tremendous amount of research into different companies ultimately after many months of research we found them to be reputable and knowledgeable and very forthcoming.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kickoff meeting to describe our objectives we had a follow-up brainstorming meeting to under better understand the project and the UI and ux they brought on their engineers and think tanks to help us create the perfect system and to pivot as we came up with different ideas once that started they created the wire frames sent to us created the milestones and started the project. Technology stack Php/laravel, boostrap, jquery, JavaScript,MySQL

How many people from the vendor's team worked with you, and what were their positions?

Four people. 2 full stack developers, 1 front end and 1 back end.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching our backend site the productivity of our company grew by 100%, it helped us tremendously across all facets of the business.

Describe their project management style, including communication tools and timeliness.

We had daily and weekly meetings as well as monthly meetings to go over metrics and wire framing as well as milestones. We used slack and Trello as well as Google drive to communicate and share files.

What did you find most impressive or unique about this company?

They built something from scratch they took an idea and they helped us formulate the plan the dream and they were extremely responsive. They were very creative and they were able to plug into multiple different apis and programs. They were also very quick and able to pivot as we changed and moved around some ideas and some modules.

Additionally, they were extremely communicative. They were available 24/7 in case we had an emergency or if we had a server issue they were always available to fix and troubleshoot any issues we have.

Are there any areas for improvement or something they could have done differently?

We really have no comment on this as they were wonderful and we would use them and continue to use them moving forward we are starting multiple different projects and we are using this team and only this team.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of BeConnected, which is a translation services company. I’ve also worked with KanhaSoft at some of my other businesses.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with KanhaSoft?

For one project, we needed help creating a translation management system. We also hired them through our matchmaking company to create a matchmaking system and an app to go with it.

SOLUTION

What was the scope of their involvement?

For our translation management system, we started out by walking through the system we’d already been using because we wanted to create something customized that had similar functions. They designed and developed the platform using Bootstrap. The main features included the ability to create profiles for freelancers, translators, and clients; they also set up a way to create and track projects, an invoicing system, and user messaging capabilities.

With the matchmaking service, we started from scratch. I did some very basic design using the web platform Wix and then they coded everything according to my designs. The features on that platform included the ability to create user profiles and upload images, as well as user messaging. They also coded algorithms that automatically match people. In addition, they developed a mobile app for Android and iOS that’s in the process of launching.

Beyond those projects, they also fill in for us any time we don’t have the internal resources to do development work ourselves.

What is the team composition?

We have a project manager, a team of four or five developers, and one designer.

How did you come to work with KanhaSoft?

I found them years ago via an online platform for hiring freelancers. We went through an extensive search because some of the developers we’d hired in the past weren’t very good. They gave us a good spec document, communicated well, and made one of the most competitive quotes for our project.

How much have you invested with them?

We’ve spent around $200,000 so far.

What is the status of this engagement?

We started working with them sometime in 2015 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Building our own translation management platform has brought our costs down, which was one of our main goals. We’ve also been able to tailor the system to meet our specific business needs.

With the matchmaking platform, KanhaSoft has modernized it and made it more user-friendly by developing the mobile app. Since that project’s still in development, we measure their work based on how well it tests during the development process. Our team evaluates each project along the way to ensure that everything works as expected before moving on.

How did KanhaSoft perform from a project management standpoint?

We kept in touch via Skype daily and used email to follow up. If there’s a major project component underway, we’ll also have a one-hour conference call at least once a month. In addition, we use a project management tool to report any bugs we find. It’s been very easy to keep track of everything and their team communicates well.

What did you find most impressive about them?

They’re very hands-on. I’ve never worked with anyone who’s this available and solves problems so quickly. Their communication skills really stand out. You always feel like you’re in the loop.

Are there any areas they could improve?

We initially had an issue with keeping track of communication because we were using so many different platforms, but at the moment there aren’t any problems.

BACKGROUND

Introduce your business and what you do there.

I am the technology manager at Passion Sports. We provide custom sports apparel for teams, companies, organizations, and other various events.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with KanhaSoft?

We needed to design a piece of CRM-like software that allowed us to manage orders and production processes with more effective customer service and support. We wanted to first integrate this technology into our internal operations, but at some point, we want to release it out to the apparel industry as its own entity.

SOLUTION

What was the scope of their involvement?

KanhaSoft helped us narrow down our scope, then they built the wireframes for the website and designed its order flow. The team determined a series of milestones to complete each module for the website and a scheduled plan for each.

After our approval, they started working on the development using JavaScript, Node.js, and Laravel and used a Google Cloud platform for the server hosting channel. They submitted an element about every two weeks for us to review, test, and provide feedback. Based on our comments, the team made adjustments before moving onto the next task.

What is the team composition?

KanhaSoft provided a project manager, business manager, QA specialist, and a team of about four developers.

How did you come to work with KanhaSoft?

We put a bid out on Upwork, that included our application specs, and a few companies applied. KanhaSoft presented the strongest proposal and showed interest in our project.

How much have you invested with them?

We spent about $40,000.

What is the status of this engagement?

The first part of the project lasted from June 2017–June 2018. We recently enlisted them to help us develop and integrate additional features, so we are working with them again.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

KanhaSoft expertly handled all of our requests and generally stayed on schedule throughout the entire project. We finished about three weeks behind their initial time frame, but that was mostly due to our testing speed and various holidays. Overall, we were happy with their work ethic and the quality fully met our expectations. Internally, our staff seems to be really impressed with KanhaSoft’s work and we are excited to keep working with them.

How did KanhaSoft perform from a project management standpoint?

We communicated via a series of Slack channels to share updates and feedback. They were responsive and prompt in their answers, despite the time difference.

What did you find most impressive about them?

Compared to other companies we spoke with in India, KanhaSoft’s team is able to effectively communicate in English. There were no misunderstandings or miscommunications that resulted from the language barrier.

Additionally, I appreciated their recommendations based on their past experiences. They helped make our product better than we could have expected.

Are there any areas they could improve?

They provide very long Microsoft Word documents containing feedback and information on various tasks, which can be a little frustrating to read. It would be more efficient to set up Google Docs or a Drive to share and periodically update the information, but that could possibly sacrifice the detail in each document. It would have to be a tradeoff of detail for length.

BACKGROUND

Introduce your business and what you do there.

I am the CEO and founder of Patient True Talk. We facilitate one-on-one connections between newly diagnosed cancer patients and more experienced patients who have been through the procedures and taken the medications they’re facing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with KanhaSoft?

I needed to build a website that would solve this major challenge in the cancer world.

SOLUTION

What was the scope of their involvement?

We worked together to build a site that resembles other matching sites but has a lot of technical aspects. Since we’re in the medical space, there is a lot of sensitive information that needs to be properly encrypted to ensure user privacy and HIPAA compliance.

They created a matching algorithm that worked according to appropriate formulas. Since there are two kinds of users, we break them into separate databases. There are a lot of data dictionaries, lists of approved medications, and options for treatments and cancer centers that are constantly changing. They built a robust admin panel that lets me modify the site on my own. I can create partnerships and links, add photos and content, or edit existing content through the panel.

What is the team composition?

I have two main contacts, a business person who oversees the account and another who acts as the account manager. All of my requests are processed through him. I know they have different developers for web, iOS, and Android, but I don’t interact with them directly. I’m not certain how big the rest of the team is.

How did you come to work with KanhaSoft?

A California firm did a lot of programming that helped me choose the technical specifications but they were too expensive to hire as coders. A friend of mine recommended KanhaSoft to do all the coding based upon the existing UI/UX programming.

How much have you invested with them?

I’ve spent a fraction of what I would have spent domestically for the same service.

What is the status of this engagement?

We started working together around January 2017. They delivered the website in November 2017 and are currently working on the mobile app and are providing site maintenance.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They delivered the high-quality website I asked for and I’m very impressed by the admin panel. They met my expectations and users like the site. I’ve done demos for cancer centers and advocacy groups around the country. Everyone is impressed by what we built.

How did KanhaSoft perform from a project management standpoint?

I’ve never done this before, so I didn’t have a dedicated tracking system. We had minor issues with timing our conversations, which often took place late at night or early in the morning. We also had a little trouble understanding each other over the phone. We came up with a style of QA testing that eliminated any guesswork. I send QA memos or take screenshots of things that aren’t working and make sure everything is clear. They make comments on each request with things they’ve completed or things they had to change.

What did you find most impressive about them?

The price I pay for what they deliver gives me a tremendous value. They’re fairly priced and offer very good service. The product is outstanding and we get great reviews. I have nothing but good things to say.

Are there any areas they could improve?

The only issues stemmed from not always understanding each other properly over the phone. Other than that, I wouldn’t change the work, the product, or the relationship.

BACKGROUND

Please describe your company and position.

I am the Internal Lead for Systems of Concept Care Solutions

Describe what your company does in a single sentence.

Concept Care Solutions is a nationwide agency supplying temporary and permanent healthcare professionals to NHS hospitals, health clinics, private hospitals, private individuals requiring care services, local authorities and health authorities.

CCS is one of the UK’s leading healthcare staffing providers with over 20 years of experience supplying professionals including domiciliary carers, occupational and physical therapists, qualified nurses and doctors of all grades and specialities. We currently provide a nationwide service, staffing and domiciliary care 24 hours, 7 days a week and a 24HR on-call emergency helpline.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KanhaSoft to accomplish?

• Create superb Booking Management System

SOLUTION

How did you find KanhaSoft?

Online Search

Why did you select KanhaSoft over others?

• Pricing first our budget
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

This will be SaaS based Booking Management Web Application (to be referred as Pluto) with a few comprehensive modules which helps organization to manage and track signees bookings and payments. The application will be connected to the organisation Office 365 ecosystem via required detail of database. This Pluto will specifically managed signees records personal details, compliance details, booking history (approved, completed, pending, suggested etc.) and wallet (showing amount earned and pending earnings).

Therefore, multiple permission will be available at level such that compliance team will be able to view updates and verify compliance record that has been updated by signees and then the finance team will be able to also verify all booking completed and generate payment statements for all the signees for the applicable week or month or at a custom date interval.

Pluto will comprehensively provide an interface where the signees will be able to log in to access bookings that are available, and these bookings will be filtered based on the specialization of the signees and other criteria set up by the company. Approving of bookings nominated by signees will be solely managed by designated staff/users.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Turn around time on CRs
• Man hour saving on process flow

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Items and deliverables and delivered on time and most related to broad projects.

What was your primary form of communication with KanhaSoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with the turnaround time of project delivery. Continues improvement and support

Are there any areas for improvement or something KanhaSoft could have done differently?

Project delivery documentation and progress reporting

BACKGROUND

Please describe your company and your position there.

I am the owner of a Maths tutoring platform specifically designed for children in primary school.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KanhaSoft, and what were your goals?

We needed to build a backend platform to deliver our unique services. The platform needed to be developed from scratch.

SOLUTION

How did you select this vendor and what were the deciding factors?

I spoke with 4 Web Development companies in depth and made the decision to engage with Kahnasoft for the project. The decision was based on the work Kahnasoft had delivered previously and my desire to work with a company that was trustworthy and would be committed to producing and delivering the unique product we required.

Kahnasoft was not the lowest quote we received however they were, based on my investigations into their previous works, the company I could rely on to deliver a quality outcome.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a number of meeting to discuss what needed in detail and then the project was broken down into 5 major milestones. The deliverables of each milestone were mapped out and agreed upon upfront.

Although some of this changed as we progressed, as is often the case with development of something new, we simply adjusted as required and continued on a forward trajectory. The technologies used included React JS/Next JS, Node JS, Graph QL, Stripe, Paypal, VdoCipher React JS/Next JS, Node JS, Graph QL, Stripe, Paypal, VdoCipher

How many people from the vendor's team worked with you, and what were their positions?

The project manager was our main contact with 3 other parties on the project. these included 1 Front end developer, 1 Backend developer, and a quality assurance developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The site is brand new so we don't have any actual data at this point to share however the platform works perfectly as desired. As we were developing everything from scratch the team at Kahnasoft were incredibly supportive and flexible in adjusting and redeveloping when it was required, which was a huge benefit to us and our project.

Describe their project management style, including communication tools and timeliness.

Most communication was via email with video calls scheduled and made as required. At no point in time was the team ever uncontactable other than the obvious time differences in our locations. Their response to our issues was very efficient and appreciated.

What did you find most impressive or unique about this company?

They gave us a perfect working site that we can manage. they were incredible supportive and understanding when changes or adjustments needed to be made and they have been 100% committed to delivering us the solution we needed from day 1.

Are there any areas for improvement or something they could have done differently?

Some of our communication was 'lost in translation' and may have caused some minor issues during the process however other than that there really is nothing negative to share about the experience.

BACKGROUND

Please describe your company and your position there.

I am the founder of a company that provides data services and sales leads to clients in the construction industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KanhaSoft?

We wanted to create a complete web solution for our needs.

SOLUTION

How did you select this vendor?

We were looking for a vendor who could provide comprehensive development services. We selected three firms based on reviews and interviewed them. Eventually, we chose KanhaSoft based on the merits of their proposal.

Can you go into detail about the services they provided and the scope of the project?

They designed and developed both the frontend customer interface and the backend admin controls.

What was the team composition?

We worked with three people from KanhaSoft. The lead project manager stayed the same and was our main contact for all day-to-day questions and concerns.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They completed the project in a timely fashion. Everything was done according to our specifications. We are considering hiring KanhaSoft on a contractual basis because of their excellent performance.

How was project management arranged and how effective was it?

Their project manager was extremely responsive. We had biweekly calls to discuss the progress along with daily written communication.

What did you find most impressive about this company?

They went above and beyond to find the right solution. Not only did they follow instructions, but they also offered great value-added solutions.

Are there any areas where they can improve?

They were quick to resolve any issues.