E-Commerce Dev for Podiatry Equipment Manufacturer
- Conversion Optimization Digital Strategy E-Commerce Development Email Marketing Search Engine Optimization UX/UI Design
- $10,000 to $49,999
- Oct. 2022 - May 2023
- Quality
- 5.0
- Schedule
- 4.0
- Cost
- 4.5
- Willing to Refer
- 5.0
"JustIdea Agency's unique combination of creativity, technical expertise, and customer-centric approach set them apart."
- Beauty & Cosmetics
- Wolomin, Poland
- 1-10 Employees
- Online Review
- Verified
JustIdea Agency designed a PrestaShop-based online store for a podiatry equipment manufacturer. The team was also tasked with implementing a BaseLinker system for seamless communication.
JustIdea Agency’s work resulted in increased sales, site traffic, and conversion rates, much to the client's delight. The team was attentive to feedback and dedicated to delivering high-quality work, and internal stakeholders were particularly impressed with the vendor's creative prowess.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Leopard Dawid Śmiglarski
Describe what your company does in a single sentence.
The Leopard Company manufactures and distributes cosmetics and equipment for podiatrists.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire JustIdea Agency to accomplish?
- Creation of a Prestashop store
- Automation of the sales process
- Increasing profits
SOLUTION
How did you find JustIdea Agency?
Referral
Why did you select JustIdea Agency over others?
- High ratings
- Pricing fit our budget
- Good value for cost
How many teammates from JustIdea Agency were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
JustIdea Agency designed a PrestaShop-based online store, conducted a thorough analysis of our needs, and provided proposals. They programmed the communication with the Baselinker system. Finally, they delivered a fully functional store. JustIdea is a professional agency that offers services related to designing online stores. In our case, we entrusted them with designing a store using the PrestaShop platform, and their work was commendable at various stages.
The first step involved a comprehensive analysis of our needs. The JustIdea team consulted with us to understand our industry, business goals, and expectations for the store. Their approach was highly professional, and incorporating our suggestions was a priority. Subsequently, JustIdea presented us with design proposals. They offered different concepts for the layout, design, color scheme, and functionalities. Their creativity and ability to tailor the project to our needs were impressive.
They also provided us with the opportunity to make revisions and customize the project according to our preferences. After the project approval, JustIdea began the implementation phase. They programmed the communication between the store and the Baselinker system, which was crucial for efficient order and inventory management. Their ability to integrate different systems and adapt them to our technical requirements was highly appreciated.
Finally, JustIdea delivered a ready-to-use and fully functional store. Their attention to detail was evident in all aspects of the store, from navigation to the shopping cart. We are extremely satisfied with the final result. The entire process of working with JustIdea was highly professional. Their dedication, design and technical skills, and flexibility in accommodating our needs were invaluable. We wholeheartedly recommend JustIdea to anyone in search of a partner for online store design.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The project executed by JustIdea Agency yielded several measurable outcomes that demonstrated progress and success. These outcomes include: Increased Sales: One of the primary indicators of success in an e-commerce project is an increase in sales. With the implementation of the new online store designed by JustIdea, there was a noticeable boost in sales figures. This positive change in revenue demonstrated the effectiveness of the project and the improved competitiveness of the business in the market. Enhanced Website Traffic: Another significant measure of success in an online store project is increased website traffic.
With the newly designed store, there was a notable rise in the number of visitors to the website. This increase in traffic indicated improved visibility, effective marketing strategies, and enhanced customer engagement. Improved Conversion Rates: An essential metric for evaluating the success of an e-commerce project is the conversion rate, which measures the percentage of website visitors who make a purchase. The project undertaken by JustIdea resulted in improved conversion rates, indicating that the redesigned store was successful in attracting and convincing customers to complete transactions.
Positive Customer Feedback: Customer satisfaction and feedback play a crucial role in assessing the success of a project. Following the launch of the new store, the business received positive feedback from customers, highlighting their satisfaction with the improved user experience, navigation, and overall functionality of the store. This feedback serves as a testament to the success of the project and the fulfillment of customer expectations. Efficient Order and Inventory Management: The integration of the Baselinker system into the store, as programmed by JustIdea, facilitated efficient order processing and inventory management.
This resulted in streamlined operations, reduced errors, and improved customer service, ultimately contributing to the overall success of the project. These measurable outcomes collectively demonstrate the progress and success of the project executed by JustIdea Agency. The increase in sales, website traffic, conversion rates, positive customer feedback, and improved operational efficiency all indicate the effectiveness of the project in achieving its goals and making the business more competitive in the market.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
JustIdea Agency showcased excellent project management throughout our collaboration. They consistently delivered items on time, ensuring that the project stayed on schedule. Their responsiveness to our needs was commendable, as they promptly addressed any concerns or requests we had. Their efficient project management allowed for smooth communication, timely deliverables, and a seamless overall experience.
What was your primary form of communication with JustIdea Agency?
- Virtual Meeting
- Email or Messaging App
What did you find most impressive or unique about this company?
What I found most impressive and unique about JustIdea Agency was their ability to combine creativity with a deep understanding of our business needs. They went beyond simply designing a visually appealing store and instead took the time to thoroughly analyze our industry, goals, and target audience. This allowed them to create a customized solution that perfectly aligned with our brand and resonated with our customers. Additionally, their expertise in integrating the Baselinker system was a standout feature.
This demonstrated their technical proficiency and their commitment to streamlining our order and inventory management processes. It was impressive to see how seamlessly they integrated different systems and ensured smooth communication between them. Furthermore, the level of professionalism and responsiveness displayed by the team was outstanding. They were attentive to our feedback and quick to address any concerns or modifications we requested. Their commitment to delivering high-quality work and dedication to meeting our needs made the collaboration a truly positive experience.
Overall, JustIdea Agency's unique combination of creativity, technical expertise, and customer-centric approach set them apart. Their ability to understand and cater to our specific requirements and professionalism and responsiveness made them a remarkable partner for our project.
Are there any areas for improvement or something JustIdea Agency could have done differently?
While my experience with JustIdea Agency was generally positive, there are a few areas where they could potentially improve or approach things differently. Firstly, there were a few instances where communication could have been more proactive. Although they were responsive to our needs and addressed our concerns, there were times when we had to initiate the conversation to get updates on the project's progress. A more proactive approach to communication, such as regular project updates or status reports, would have further enhanced our experience.
Additionally, while the project's final outcome was satisfactory, a few minor details required revision or adjustment. It would have been beneficial if JustIdea had conducted a thorough quality assurance process to identify and address these minor issues before delivering the final product. This would have ensured a completely seamless and error-free experience for us and our customers. Lastly, providing more detailed documentation or user guides related to the implemented functionalities and the Baselinker system integration could have been helpful.
Clear instructions or tutorials would have enabled us to navigate and utilize the features more effectively, minimizing the need for additional support or clarification. These areas for improvement are relatively minor and do not overshadow the overall positive experience with JustIdea Agency. However, addressing these points could further enhance their service and ensure a smoother and more seamless client experience.
RATINGS
-
Quality
5.0Service & Deliverables
-
Schedule
4.0On time / deadlines
-
Cost
4.5Value / within estimates
-
Willing to Refer
5.0NPS