JustIdea Agency

BACKGROUND

Please describe your company and position.

I am the CEO of Leopard Dawid Śmiglarski

Describe what your company does in a single sentence.

The Leopard Company manufactures and distributes cosmetics and equipment for podiatrists.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire JustIdea Agency to accomplish?

• Creation of a Prestashop store
• Automation of the sales process
• Increasing profits

SOLUTION

How did you find JustIdea Agency?

Referral

Why did you select JustIdea Agency over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from JustIdea Agency were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

JustIdea Agency designed a PrestaShop-based online store, conducted a thorough analysis of our needs, and provided proposals. They programmed the communication with the Baselinker system. Finally, they delivered a fully functional store. JustIdea is a professional agency that offers services related to designing online stores. In our case, we entrusted them with designing a store using the PrestaShop platform, and their work was commendable at various stages. 

The first step involved a comprehensive analysis of our needs. The JustIdea team consulted with us to understand our industry, business goals, and expectations for the store. Their approach was highly professional, and incorporating our suggestions was a priority. Subsequently, JustIdea presented us with design proposals. They offered different concepts for the layout, design, color scheme, and functionalities. Their creativity and ability to tailor the project to our needs were impressive. 

They also provided us with the opportunity to make revisions and customize the project according to our preferences. After the project approval, JustIdea began the implementation phase. They programmed the communication between the store and the Baselinker system, which was crucial for efficient order and inventory management. Their ability to integrate different systems and adapt them to our technical requirements was highly appreciated. 

Finally, JustIdea delivered a ready-to-use and fully functional store. Their attention to detail was evident in all aspects of the store, from navigation to the shopping cart. We are extremely satisfied with the final result. The entire process of working with JustIdea was highly professional. Their dedication, design and technical skills, and flexibility in accommodating our needs were invaluable. We wholeheartedly recommend JustIdea to anyone in search of a partner for online store design.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project executed by JustIdea Agency yielded several measurable outcomes that demonstrated progress and success. These outcomes include: Increased Sales: One of the primary indicators of success in an e-commerce project is an increase in sales. With the implementation of the new online store designed by JustIdea, there was a noticeable boost in sales figures. This positive change in revenue demonstrated the effectiveness of the project and the improved competitiveness of the business in the market. Enhanced Website Traffic: Another significant measure of success in an online store project is increased website traffic. 

With the newly designed store, there was a notable rise in the number of visitors to the website. This increase in traffic indicated improved visibility, effective marketing strategies, and enhanced customer engagement. Improved Conversion Rates: An essential metric for evaluating the success of an e-commerce project is the conversion rate, which measures the percentage of website visitors who make a purchase. The project undertaken by JustIdea resulted in improved conversion rates, indicating that the redesigned store was successful in attracting and convincing customers to complete transactions. 

Positive Customer Feedback: Customer satisfaction and feedback play a crucial role in assessing the success of a project. Following the launch of the new store, the business received positive feedback from customers, highlighting their satisfaction with the improved user experience, navigation, and overall functionality of the store. This feedback serves as a testament to the success of the project and the fulfillment of customer expectations. Efficient Order and Inventory Management: The integration of the Baselinker system into the store, as programmed by JustIdea, facilitated efficient order processing and inventory management. 

This resulted in streamlined operations, reduced errors, and improved customer service, ultimately contributing to the overall success of the project. These measurable outcomes collectively demonstrate the progress and success of the project executed by JustIdea Agency. The increase in sales, website traffic, conversion rates, positive customer feedback, and improved operational efficiency all indicate the effectiveness of the project in achieving its goals and making the business more competitive in the market.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

JustIdea Agency showcased excellent project management throughout our collaboration. They consistently delivered items on time, ensuring that the project stayed on schedule. Their responsiveness to our needs was commendable, as they promptly addressed any concerns or requests we had. Their efficient project management allowed for smooth communication, timely deliverables, and a seamless overall experience.

What was your primary form of communication with JustIdea Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive and unique about JustIdea Agency was their ability to combine creativity with a deep understanding of our business needs. They went beyond simply designing a visually appealing store and instead took the time to thoroughly analyze our industry, goals, and target audience. This allowed them to create a customized solution that perfectly aligned with our brand and resonated with our customers. Additionally, their expertise in integrating the Baselinker system was a standout feature. 

This demonstrated their technical proficiency and their commitment to streamlining our order and inventory management processes. It was impressive to see how seamlessly they integrated different systems and ensured smooth communication between them. Furthermore, the level of professionalism and responsiveness displayed by the team was outstanding. They were attentive to our feedback and quick to address any concerns or modifications we requested. Their commitment to delivering high-quality work and dedication to meeting our needs made the collaboration a truly positive experience. 

Overall, JustIdea Agency's unique combination of creativity, technical expertise, and customer-centric approach set them apart. Their ability to understand and cater to our specific requirements and professionalism and responsiveness made them a remarkable partner for our project.

Are there any areas for improvement or something JustIdea Agency could have done differently?

While my experience with JustIdea Agency was generally positive, there are a few areas where they could potentially improve or approach things differently. Firstly, there were a few instances where communication could have been more proactive. Although they were responsive to our needs and addressed our concerns, there were times when we had to initiate the conversation to get updates on the project's progress. A more proactive approach to communication, such as regular project updates or status reports, would have further enhanced our experience.

Additionally, while the project's final outcome was satisfactory, a few minor details required revision or adjustment. It would have been beneficial if JustIdea had conducted a thorough quality assurance process to identify and address these minor issues before delivering the final product. This would have ensured a completely seamless and error-free experience for us and our customers. Lastly, providing more detailed documentation or user guides related to the implemented functionalities and the Baselinker system integration could have been helpful. 

Clear instructions or tutorials would have enabled us to navigate and utilize the features more effectively, minimizing the need for additional support or clarification. These areas for improvement are relatively minor and do not overshadow the overall positive experience with JustIdea Agency. However, addressing these points could further enhance their service and ensure a smoother and more seamless client experience.

BACKGROUND

Please describe your company and position.

I am the Company owner of Deskwise

Describe what your company does in a single sentence.

Manufacturing work space furnitures with excellent quality and design.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire JustIdea Agency to accomplish?

• Expand to foreign markets
• Increase sale
• Adopt new strategies

SOLUTION

How did you find JustIdea Agency?

Referral

Why did you select JustIdea Agency over others?

High ratings, Great culture fit, Good value for cost, Referred to me, Company values aligned

What was your primary form of communication with JustIdea Agency?

Virtual Meeting, Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

We cooperate with JustIdea in the field of online store marketing. So far, We have cooperated with other agencies, but nowhere have I felt the right choice as in the case of JustIdea. Reliability, keeping one's word, meeting deadlines and surprisingly well-organized cooperation. Absolutely fantastic team that delivers - very accurate ideas and rightly notices places where changes should be made. We are working currently on analytics optimization, which no other e-commerce marketing company looked into it.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increase in sale during global economy breakdown
• creating an path for future actions

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They work in active collab platform, where everything what they are working on is visible, and you can see the progress of any action. It also helps to speed up workflow and make it tight and slick. Delivery is very often before ETA. Every need is responded to with open arms.

What did you find most impressive or unique about this company?

Workflow, knowledge, speed of delivery, honesty.

Are there any areas for improvement or something JustIdea Agency could have done differently?

Better planning for their customers

BACKGROUND

Introduce your business and what you do there.

I’m an executive at a sales training company. We coach individuals and brands on their marketing strategies and needs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JustIdea Agency?

We needed help with an online strategy for our clients, including web development and design to target the audience we wanted to reach.

SOLUTION

What was the scope of their involvement?

JustIdea Agency is responsible for creating online graphics, ads, and copywriting for our targeted marketing campaigns. Also, we implement their deliverables into downloadable free materials on our site, which are supposed to help our newsletter to reach a broader audience. In addition, they help us create videos we use on our Facebook, Instagram, YouTube, and other online communication channels.

What is the team composition?

We’ve worked with around seven members of their team, including two graphic designers, two web developers, and someone from their finance department.

How did you come to work with JustIdea Agency?

We found them online while searching for local agencies. After a few meetings, we chose to give them our project.

How much money have you invested in this partnership?

We’ve spent around $25,000 with them so far.

What is the status of this engagement?

We started working together in February 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They started everything from scratch because our client wasn't known in the market, and now, they've helped us through their work to sell around 100 units of our client's product every month. In addition, we've noticed a good amount of traffic on the website; we receive about 10,000 visitors every month.

How did JustIdea Agency perform from a project management standpoint?

We're using ActiveCollab as the main project management tool, which is very helpful because we have access to every specialist in their different departments, so we can easily communicate with them directly.

What did you find most impressive about them?

They really know what they're doing; they have a knowledgeable team skilled in their own departments. Overall, they're trustworthy partners who can help us achieve our goals.

Are there any areas they could improve?

I don't think there's anything they can improve on.

BACKGROUND

Please describe your company and your position there.

I am marketing director of law company ProPrawni. We help companies get out of debt.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JustIdea Agency, and what were your goals?

JustIdea introduced our company to the market, preparing the entire digital marketing strategy. They are responsible for acquiring customers using Google Ads and Facebook Ads. Within half a month, the company was to serve 200 clients a month.

SOLUTION

How did you select this vendor and what were the deciding factors?

I worked with this agency in a previous company and I was very pleased with the results. I knew how they work and what results they can achieve.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Preparation and implementation of online marketing campaigns. The first step was to determine the phrases on which the ads will be set. Then JustIdea connected all analytics and other necessary modules to our site. They optimized and reacted to any problems on an ongoing basis. The company prepared in close cooperation with me both - the texts and the graphic part of the creation. After the second month, we exceeded our assumptions.

How many people from the vendor's team worked with you, and what were their positions?

One person - Patryk, who is Performance Marketing Specialist. He put me in touch with other employees if the task required it.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We started our company in December 2021. Since then, we have approximately 1,400 customers in the system. The leads are good quality and well-targeted, so the company's results increase every month.

Describe their project management style, including communication tools and timeliness.

Communication takes place via ActiveCollab and by phone. Once a month we are connecting by Google Meets and discussed about results and we are planning further activities.

What did you find most impressive or unique about this company?

Contact, and their professionalism. They're know everything about digital marketing.

Are there any areas for improvement or something they could have done differently?

No, for me everything is right.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of FLURYSAR GmbH. We sell baby security products over platforms like Amazon, Allegro, and Cdiscount.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JustIdea Agency?

We needed a company that could provide us with Allegro consultancy services.

SOLUTION

What was the scope of their involvement?

JustIdea Agency is helping us with all the logistics and PPC campaigns in Polish for Allegro. They provided us with a Polish-speaking marketing consultant. We started the engagement by explaining our products to them, after which they worked on organizing and optimizing our keywords in Polish. 

They also did keyword research and developed a new PPC strategy that could get our products listed on the first page of results on the e-commerce platforms that we’re on. The strategy also involves Google AdWords because people in Poland use Google a lot to search for products.

Aside from that, JustIdea Agency is currently supporting our social media marketing efforts. They’ve also recently helped us get into a product show in Poland, where we got to feature our baby protection products.

What is the team composition?

We’ve worked with two people from JustIdea Agency. One of them is in charge of logistics, and the other one is in charge of marketing.

How did you come to work with JustIdea Agency?

We found JustIdea Agency through a referral.

How much have you invested with them?

We spend €50,000 (Approximately $52,000 USD) per year for their services, so I’d say we’ve spent a total of €100,000 (Approximately $104,000 USD) so far.

What is the status of this engagement?

We started working together in October 2020, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen massive improvements in our KPIs and conversion rates — our average cost per lead has decreased, and our sales volume has increased. More people are now searching for our brand, which means that we don’t spend as much on clicks anymore. We’re also now the second biggest seller by volume in our category.

How did JustIdea Agency perform from a project management standpoint?

JustIdea Agency has performed well in terms of project management. We still have to test how an ad does and then do variations of it to see which one works best, so we don’t really give them deadlines.

We primarily communicate through email and Microsoft Teams. If we need to discuss something quickly, we talk to them by phone.

What did you find most impressive about them?

JustIdea Agency goes above and beyond to understand our products, which I really appreciate. They’re also very creative, and they act as a local player in the Polish market.

Are there any areas they could improve?

No, I have no complaints. JustIdea Agency has done a great job so far. It does take them a little longer to create the listings for our products, but that’s only because they really take their time to write everything in Polish instead of translating and copy-pasting content.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Magical Shoes, a footwear brand. We sell barefoot shoes.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with JustIdea Agency?

We needed a company that could handle our social media marketing and web development efforts.

SOLUTION

What was the scope of their involvement?

JustIdea Agency is responsible for creating ads for our Facebook and Google Ads channels. They’re tasked with creating static images and graphic designs that feature our footwear and using those to create our ads and other marketing materials.

Aside from that, JustIdea Agency also developed our website.

How did you come to work with JustIdea Agency?

We found JustIdea Agency through online research.

How much have you invested with them?

We spend $4,000 per month.

What is the status of this engagement?

We started working together in June 2018, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

So far, we’re very pleased with JustIdea Agency’s performance. We have regular meetings wherein we discuss our progress and the performance of our campaigns.

How did JustIdea Agency perform from a project management standpoint?

JustIdea Agency has performed well in terms of project management. They’re consistent in delivering on time and within budget. We primarily communicate with them through phone calls and emails.

What did you find most impressive about them?

We’re most impressed with JustIdea Agency’s efficiency and excellent communication. It’s also very refreshing to know that we can always count on them to get work done on time.

Are there any areas they could improve?

No, I have no complaints. We’re very happy with their work.

BACKGROUND

Please describe your company and your position there.

I'm the founder and CEO of SPA4GARDEN company. Through our online store we deliver gardening products, especially roll grass, to customers in Poland. We are also andscaping company. We build gardens and green areas in private properties, cities and companies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JustIdea Agency, and what were your goals?

After our online store and website was created by another company, I was not entirely satisfied with the results of their work and customer service. I was looking for a company that would fix errors, make changes we wanted and take care of technical support.

SOLUTION

How did you select JustIdea Agency and what were the deciding factors?

I met Mateusz Haber who is the owner of JustIdea Agency by chance and I felt good vibes - so after checking their portfolio and reviews I decided to give this cooperation a bet!

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

At the first meeting, we talked about our goals, what we want to change and add. We have developed a concept of a marketing strategy and principles of cooperation.

In the last few years, the JustIdea team has worked, among other things, on adjusting the website for SEO, changing the graphic design, improving the speed of the website, adjusting the interface to be more user-friendly, and dealing with the current tasks that we outsource to them.

How many people from the JustIdea Agency team worked with you, and what were their positions?

7-10 people (project managers, graphic designers, IT specialists) through 4 years

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Increase in page speed, visits, time spent on page, conversion, number of purchases.

Describe their project management style, including communication tools and timeliness.

We use mainly ActivCollab which makes communication very efficient - I appreciate it very much in our cooperation.

What did you find most impressive or unique about this company?

They are up to date with changes in the e-commerce world, they keep their finger on the pulse and are constantly developing. It is very important for company which developes services for online stores.

Are there any areas for improvement or something they could have done differently?

It happened once or twice that the team introduced changes that we ordered and did not check that everything was working properly.

BACKGROUND

Please describe your company and your position there.

I am a personal brand and owner of a business training company based in Cracow, Poland.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JustIdea Agency?

My website was created 4 years ago and was outdated in relation to what I do. Moreover, the brand needed a fresh look after some years. The project included both web design and refreshment of my brandbook (fonts, colors, icons).

SOLUTION

How did you select this vendor and what were the deciding factors?

JustIdea Agency was recommended to me by a friend of mine. I reviewed their services online and I called the company. Their offer was the best in terms of quality/cost ratio. Also, they were very professional during pre-buying process.First stage was

Describe the project in detail and walk through the stages of the project.

First stage was the brand analysis workshop, during which we have defined the scope of works. Second stage was a graphic design based on contents (texts, graphics, photos) that I wanted to be inlcuded in my website. A graphic designer form JustIdea created a series mockups of the website and I have chosen the one that was the best for me.

During thrid stage , the graphic designer created the actual view of the website with sub-pages, icons and shapes that are used in the project. After my green light, the fourth stage was coding of the website. At last, I've got the first version of the wewbsite and with some improvements implemented both by the graphic designer and developer who coded the project, the website was completed.

How many resources from the vendor's team worked with you, and what were their positions?

In total, it was 4 people from JustIdea working on the project, that includes project manager, graphic designer, developer and the CEO of the company.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

As a result, the website runs well with and it's being taken care of by the company. I am very satisfied with the outcome and the website is the most valuable asset in my current work.

How effective was the workflow between your team and theirs?

Due to the usage of a project management platform (Activecollab) the communication was very quick and easy, and the workflow was very effective. I never had to wait a long time for the response of the team.

What did you find most impressive or unique about this company?

I was truly surprised with the level of customer service they have at every single step of our cooperation. Doesn't matter if it was a graphic designer or CEO himself - all of the people I've worked with shown amazing wokring ethics and great attitude with regards to the challnges we have had. That combined with great skills of the team is a success recipe.

Are there any areas for improvement or something they could have done differently?

During this project I don't see any ares for improvement for the company.

BACKGROUND

Please describe your company and your position there.

I'm the manager of online shop - lavel.pl - which is owned by the producer. We produce and sell swimwear.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JustIdea Agency, and what were your goals?

We were trying to switch from only wholesalers to some retail online sales. In season 2017/2018 we established our online shop. First marketing company was tragic (only wasted our money and time) but then I have found Mateusz Haber and his company JustIdea. They have managed to change our situation completly. Our problems: we wanted to sell leftovers after season but we had no online reach, no knowledge about logistics, no idea how to sell our product and to whom.

SOLUTION

How did you select this vendor and what were the deciding factors?

On the first meeting with Mateusz (owner) I knew that he's the one I'm looking for. He had the experience, his own real use-cases to show me whenever I wanted to know something (eg. how particular campaign works or which campaigns or which actions will lead to success). He knew my industry well and we could start actually right over. From day to day they created Google Ads campaigns and Facebook Ads campaigns and we started testing and earning new users.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

After we created Google Ads and Facebook Ads campaigns they pointed our weak spots and provided with solutions. From that point our online sales moved forward. Actually from that point we only make progress. The road was bumpy but with so involved (engaged) people it was rather simply.

We were working throught ActiveCollab.com which made communication smooth - this allowed us to discuss many topics, graphic's ideas, find our language with clients and made it possible to suit campaigns to our needs (or actually to our prospects' needs).

How many resources from the vendor's team worked with you, and what were their positions?

We worked with account manager, graphic designers, copywriter, CSS campaign's specialist and some more people from the team when needed or requested (eg. frontend dev, backend dev). We have had the help we needed.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We reached even-ROAS just after couple months when in fact before we were only losing money. We even reached average ROAS of 600 (across FB and GAds campaigns) when COVID19 started, but the pandemic changed everything for our swimwear business (travel&accommodation markets where stopped all over the world) and we had to start doing something else.

How effective was the workflow between your team and theirs?

We had constant communication throught ActiveCollab. Thanks to this platform, we were able to get answers, get images for ads, and exchange ideas in just hours.

What did you find most impressive or unique about this company?

I think that the most important thing is that the owner is self-taught digital marketer with his own brands which he runs BUT he (as the owner) delegates. I think when you are specialist and you are establishing your own company the biggest problem you will have is that your employees will be worse than you at first and this will lead owner to take responsibility for the employees' work.

This will lead to work inside your company but now to work ON your company, on it's growth, on it's future and possibilities - as good boss does. Here, in JustIdea, I have figured out that Mateusz is the kind of person which delegates, teaches, helps to accomplish goals, inspires employees, pay well and thanks to this - his company is growing rapidly.

Just call them and ask how many employees they have and when they started - I'm sure you will be amazed by the answer.

Are there any areas for improvement or something they could have done differently?

Nothing that I recall.

BACKGROUND

Please describe your company and your position there.

I am engineer in Mikaku company. We are a company from the food industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire JustIdea Agency?

We started working with JustIdea because this company have interesting ideas for the implementation of the work. They realized for us: business cards, website, and portfolio. Our cooperation will not end here.

SOLUTION

How did you select this vendor and what were the deciding factors?

We chose the JustIdea company because they showed full professionalism and commitment during the conversation, which we appreciate very much.

Describe the project in detail and walk through the stages of the project.

Everything is thoroughly discussed and consulted during the work in order to achieve the best final result.

How many resources from the vendor's team worked with you, and what were their positions?

Cooperated with us: the main coordinator, graphic designers, and persons responsible for the texts.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Their work at every level is transparent and easy to verify. They describe everything and provide possible help at every step. All finished works are readable to the recipient and arouse curiosity.

How effective was the workflow between your team and theirs?

contact with people from JustIdea is simple and they always answer questions quickly. Their work at every level is transparent and easy to verify. We are contacted most often via the activecollab platform and e-mail.

What did you find most impressive or unique about this company?

I like the easy contact and commitment to work and the knowledge used for projects.

Are there any areas for improvement or something they could have done differently?

Maybe sending several versions of a given project to improve the speed of selection and choosing the best version but the most important thing is that the end result is always great.