Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
I came in having an idea and some mockups for an app. Now, less than a year later, I have a complete MVP of my network that I can demo, that I can data pilot, that's been approved by the App Store for me to launch on TestFlight, and for an unbelievable price that’s nothing like what I was quoted for in-house development or any other development firm. Also, it’s code that my CGO can work off of. It's not like we have to start from scratch—it's great quality code.
How did JetRuby Agency perform from a project management standpoint?
It was great. I experienced two project managers throughout my course with JetRuby. It was great because these people were the middlemen between me and the tech, and I had great communication with them. We worked with several trackers and had video calls to discuss development. I could email them. There was a time difference, which is one thing, but if the time zones lined up, I would get very quick responses, and bugs would be fixed post immediately. If it was taking more time to do something, I'd have visibility into everything that was happening with the app. Whenever I had a question, it would get answered, and whenever I wanted them to do something, they would do it.
I know I had at least three developers that I had a direct correspondence with who are the main leads who would troubleshoot the bugs for me, but the number of developers switched over from different development sprints. It would be great because then they would send me an email saying they fixed the bugs personally. It wouldn't be the project manager, but the exact developer.
They definitely met deadlines within those sprints. We went a little over budget in the second development sprint, but I felt that it was justified as everything came under the terms of our contract. Besides that, deadlines were very well set, and I knew what was taking longer or shorter than expected.
What did you find most impressive about JetRuby Agency?
The ability for me, a very early-stage venture, to come into a professional development agency to create a prototype under a very tight budget was a really important distinguisher. It's not just about delivering certain features; it’s about working together with JetRuby to know which user stories should and need to be included in an MVP. I only received very personal communication into what I should do first. It was almost like a guidance into how to create the best prototype for the best price. We really went into what it would take to develop prototypes that I wanted. A lot of development agencies don't really get into that; they just want a scope of work delivered to them right up front and don't really take the time to get into what should be done. They delivered that, which was vital to me, being a very early-stage venture. From there, it was really professional quality code that people look at now and say, "How did you get this done for the budget that you are allotted?" I think that's such a great situation for me to be in.
Are there any areas JetRuby Agency could improve?
I think they're already on this track, but standardizing the visibility into the actual specific tasks that are getting done every day. I'm not that much of a project manager and I didn't request that much visibility into the Pivotal Tracker. They did give me that, but in the first round, we didn't use it as much. In the second round, we used it more. For me, it was totally fine. I'm not sure exactly how they interact with their other clients, but having more visibility and a more standardized use of tools like Pivotal Tracker. If they want to scale to a more professional and later stage company for development, they're going to need that to be really well-developed. Then again, I don't know how they interacted with their later-stage clients, and it could have just been a situation for me that I was completely fine with