Jellyfish Technologies

BACKGROUND

Please describe your company and position.

I am the Relationship Development Manager of a retail company 

Describe what your company does in a single sentence.

Online clothing store that offers a variety of stylish women's wear, including suits, kurtas, dresses, and co-ord sets.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Jellyfish Technologies to accomplish?

• Enhance Online Retail Presence
• Optimize Inventory Management
• Streamline Order Fulfillment
• Enhance Operational Efficiency

SOLUTION

How did you find Jellyfish Technologies?

Online Search

Why did you select Jellyfish Technologies over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from Jellyfish Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for Qurbat includes enhancing the e-commerce platform with optimized UI/UX for better customer experience, integrating a real-time inventory management system to ensure accurate stock levels, and implementing an order management system for seamless order processing and fulfillment. Additionally, customer engagement will be improved through AI-powered recommendation engines, personalized marketing campaigns, and a chatbot for 24/7 support. Key deliverables include an updated website, integrated payment gateways, real-time inventory tracking, order management system, and personalized customer experience tools. These solutions will drive operational efficiency, reduce costs, and enhance customer satisfaction, fostering business growth.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable outcomes include:

1. Increased website traffic from improved UX and mobile optimization.
2. Higher conversion rates due to streamlined checkout and platform design.
3. Reduced stockouts/overstocking through real-time inventory tracking.
4. Faster order fulfillment via the new order management system.
5. Enhanced customer engagement with AI recommendations and chatbot support.
6. Higher customer satisfaction from personalized experiences and efficient service.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Qurbat’s project management was efficient and client-focused. The team adhered to an agile methodology, ensuring timely delivery of key milestones and updates. They consistently met deadlines, keeping the project on track and within scope.

What was your primary form of communication with Jellyfish Technologies?

In-Person Meeting

What did you find most impressive or unique about this company?

Jellyfish Technologies stands out for integrating cutting-edge technologies like AI and IoT, offering tailored solutions with a client-centric approach. Their agile methodology ensures timely, high-quality delivery, while their 24/7 support and long-term partnership mindset make them a reliable and unique choice in retail software development.

Are there any areas for improvement or something Jellyfish Technologies could have done differently?

While Jellyfish Technologies excels in delivering tailored, high-quality solutions, one area for improvement could be providing more proactive communication during the early stages of the project to ensure clearer alignment on requirements. Additionally, offering more detailed post-launch support documentation could help clients navigate and optimize their new systems more independently. These adjustments would further enhance their already strong client experience.

BACKGROUND

Please describe your company and position.

I am the Co-Founder & CEO

Describe what your company does in a single sentence.

A software development company specializing in both front-end and back-end software development solutions.  Our goal is to provide innovative solutions that empower developers and businesses to create efficient, cutting-edge software while enhancing productivity and simplifying workflows. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Jellyfish Technologies to accomplish?

• Custom Software development
• Mobile App Development
• API Integration Services for Website

SOLUTION

How did you find Jellyfish Technologies?

• Online Search
• Referral

Why did you select Jellyfish Technologies over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Jellyfish Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Jellyfish Technologies is tasked with developing a highly scalable, cloud-based Software as a Service (SaaS) application designed to support millions of users. The platform will serve thousands of customers and manage billions of files. The goal is to build a secure, high-performance solution with seamless integration into customer environments using third-party REST APIs.

Key Deliverables:

• Cloud-Based SaaS Application Development
• Seamless Third-Party Integration
• Security and Data Privacy
• Performance Optimization
• Documentation and Training

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project that demonstrate progress or success can be categorized into several key performance indicators (KPIs) and metrics, which may include:

• System Performance & Reliability
• Security & Compliance
• API Integration Success
• Customer Satisfaction
• Operational Efficiency
• Financial Metrics

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Jellyfish Technologies demonstrated strong project management, consistently delivering milestones on time and meeting deadlines. They maintained clear communication, providing regular updates on progress. When our needs evolved, they responded quickly, adapting to changes and incorporating feedback seamlessly. Their flexibility and commitment to quality ensured the project’s success. Jellyfish Technologies' responsiveness and dedication made them a reliable partner, consistently meeting our requirements throughout the process.

What was your primary form of communication with Jellyfish Technologies?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed me most about Jellyfish Technologies was their seamless combination of technical expertise and customer-focused adaptability. Their proactive problem-solving, clear communication, and ability to scale solutions while maintaining high quality made them a unique and reliable partner.

Are there any areas for improvement or something Jellyfish Technologies could have done differently?

Jellyfish Technologies delivered outstanding results, and one area for potential growth could be further enhancing support responsiveness for smaller queries, ensuring an even smoother experience. Additionally, providing more detailed documentation during the development phase would empower clients for self-sufficiency post-launch.

BACKGROUND

Please describe your company and position.

I am the Founder and CEO of a software and marketing company 

Describe what your company does in a single sentence.

We provide solutions on content marketing, digital marketing, software development, and mobile app development.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Jellyfish Technologies to accomplish?

• We partnered with Jellyfish Technologies to revamp our website infrastructure, transforming it from a static platform into a dynamic, scalable site with a fresh, responsive UI design.

SOLUTION

How did you find Jellyfish Technologies?

Referral

Why did you select Jellyfish Technologies over others?

• High ratings
• Close to my geographic location

How many teammates from Jellyfish Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project required full-stack development, ensuring seamless access to over 500+ tutorials on various programming languages and technologies and advanced features.

Custom Website Design: Creation of a responsive and intuitive user interface to facilitate easy navigation for users across different devices.  

Content Management System (CMS): Integration of a custom CMS for managing a vast library of educational tutorials, articles, and study resources.

Online Compiler Integration: Development of an in-browser coding environment to support learners in real-time practice.

Optimized Performance: Ensuring fast page load times and scalability to handle high traffic volumes.

Responsive Design: Ensuring that the website functions flawlessly on mobile devices and tablets.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved User Engagement: Significant increase in visitors accessing tutorials and using the online compiler feature.  
Scalability: The website seamlessly handled high traffic without any downtime, especially during peak periods.  
Enhanced SEO: Organic traffic grew as the website ranked higher with high webpage speed.
User Feedback: Positive responses from users about the site’s ease of use and seamless navigation across educational resources.  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Jellyfish Technologies demonstrated strong project management throughout the development process. They consistently delivered milestones on time and were responsive to any changes or requests we had. Their proactive communication ensured smooth coordination and allowed us to stay on track without delays. They adapted well to our evolving needs and were prompt in addressing any concerns.

What was your primary form of communication with Jellyfish Technologies?

In-Person Meeting

What did you find most impressive or unique about this company?

What stood out the most was their technical proficiency and customer-centric approach. Jellyfish Technologies provided assistance that aligned perfectly with our needs, while their team’s attention to detail and commitment to quality was remarkable.

Are there any areas for improvement or something Jellyfish Technologies could have done differently?

Everything went smooth and seamless with Jellyfish Technologies; their team was responsive and attentive to our needs, which made all the difference in the project's success. We were completely satisfied with their services and commitment to quality.

BACKGROUND

Please describe your company and position.

I am the Project Management Officer of a fintech company 

Describe what your company does in a single sentence.

We enable financial inclusion by building partnerships with financial service providers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Jellyfish Technologies to accomplish?

• To enhance and expedite the development of our backend system by leveraging their expertise in creating high-performance, secure, and scalable solutions.
• Collaborate closely with our in-house team, contributing to the design, development, and implementation of critical backend components.

SOLUTION

How did you find Jellyfish Technologies?

Online Search

Why did you select Jellyfish Technologies over others?

Referred to me

How many teammates from Jellyfish Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Backend Development: Development and Maintenance: Design, develop, and maintain backend systems for Gojo’s financial technology platforms, ensuring they are scalable, secure, and aligned with business objectives.
• API Development: Create and manage APIs that enable communication between Gojo’s platforms and third-party services, ensuring data integrity and security.
• Cloud Infrastructure Management: AWS Expertise: Design, deploy, and manage Gojo’s cloud infrastructure on AWS, ensuring scalability, reliability, and security.
• Support and Maintenance: Ongoing Support: Provide ongoing support for the applications, including bug fixes, performance tuning, and feature enhancements.
• Knowledge Transfer:Documentation: Create detailed documentation of all systems, processes, and codebases to ensure knowledge transfer and continuity.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Operational Efficiency:
  • Reduction in Manual Processes: The decrease in time spent on manual processes by staff due to the automation provided by the app.
  • Time to Process Transactions: The reduction in the time required to process loans, payments, or other financial transactions through the app.
  • Transparency: Transparency in customer's financial records

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• They typically adheres to agreed timelines for delivering project milestones.
• Developers are typically self-motivated and capable of working with minimal supervision.
• They take responsibility for their tasks and adapt to changing demands or challenges.

What was your primary form of communication with Jellyfish Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The Jellyfish Technologies developers who worked with us were both nice and technically talented. 

Are there any areas for improvement or something Jellyfish Technologies could have done differently?

One area for improvement could be enhancing documentation practices. By providing more comprehensive and detailed project documentation, Jellyfish Technologies can facilitate smoother handovers, improve knowledge transfer, and ensure that all stakeholders have clear and actionable information.

BACKGROUND

Please describe your company and position.

I am the CEO of a software company 

Describe what your company does in a single sentence.

We provide a Google Workspace Management platform.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Jellyfish Technologies to accomplish?

• Help design, develop and implement cloud-base service.
• Provide DevOps services

SOLUTION

How did you find Jellyfish Technologies?

LinkedIn

Why did you select Jellyfish Technologies over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Jellyfish Technologies were assigned to this project?

10+

Describe the scope of work in detail. Please include a summary of key deliverables.

To create a highly scalable cloud-based software as a service application targeting millions of users. The Key Deliverables are:

• Seamless integration to customer environment via 3rd party rest API's
• Develop a secure and scalable platform capable of serving thousands of customers with millions of users and billions of files. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The only measurement that matters is providing a valuable service to paying customers. and keeping those customers happy, and engaged for the long term.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our approach is very agile, and fluid. Weekly meetings with the technical delivery team ensure that features are prioritised based on customer needs and feedback. Development is tracked daily to ensure quality output is delivered on time. 

What was your primary form of communication with Jellyfish Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The company's breadth and knowledge and ability to adapt to the rapidly changing landscape of cloud-based applications are extremely impressive. They are never afraid to investigate and adopt new approaches and technology when appropriate.

Are there any areas for improvement or something Jellyfish Technologies could have done differently?

There is nothing currently that we feel would improve or Jellyfish Technologies could have done differently. We are very happy with the work they have done for us.

BACKGROUND

Please describe your company and position.

I am the VP of Operations & IT of a facility management company

Describe what your company does in a single sentence.

Our company offers comprehensive facility management services, including general maintenance, electrical work, plumbing, HVAC, flooring, asset protection, remodels, and more.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Jellyfish Technologies to accomplish?

• We hired Jellyfish Technologies to revamp our existing portal. Our specific goals were to enhance user experience, improve system functionality, and ensure seamless integration with our current processes.

SOLUTION

How did you find Jellyfish Technologies?

Online Search

Why did you select Jellyfish Technologies over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Jellyfish Technologies were assigned to this project?

12-14

Describe the scope of work in detail. Please include a summary of key deliverables.

We couldn't be happier with the facility maintenance portal developed by Jellyfish Technologies. They took on the challenge of developing a a customized CMMS for our company while maintaining our existing legacy portal. Their scope of work included designing a user-friendly interface, integrating key functionalities, and ensuring seamless operation across both platforms.

Key deliverables included:

• A fully functional and intuitive facility maintenance portal.
• Continuous support and maintenance of the existing legacy portal.
• Exceptional customer support provided to our clients.

Throughout the process, their team demonstrated exceptional professionalism, technically sound. and available for assistance around the clock when needed for support. We highly recommend Jellyfish Technologies to any organization seeking reliable and innovative software solutions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Some measurable outcomes from the project were:

• Increased user engagement with the new portal
• Improved processing time for facility maintenance requests
• Enhanced customer satisfaction, as reflected in client feedback
• Seamless transition with minimal service interuptions

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project requirements were divided into multiple sprints, each with clearly defined timelines that were communicated in advance. Furthermore, Jellyfish Technologies consistently delivered on time and was responsive to our needs. They also conducted regular brainstorming sessions with our team and incorporated our suggestions throughout the project.

What was your primary form of communication with Jellyfish Technologies?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were most impressed by Jellyfish Technologies' seamless teamwork and their ability to consistently meet and exceed delivery expectations.

Are there any areas for improvement or something Jellyfish Technologies could have done differently?

We couldn't be happier with Jellyfish Technologies. THey have been exceptional when it comes to communication and the initiatives they take during the entire development process. They have catered to our sense of emergency depending on our client requirements and have always delivered as expected.

Throughout the process, their team demonstrated exceptional professionalism and technical expertise. If they lack in any insignificant area they over compensate in the critical areas and take the ownership of any oversight and provide solutions immediately. 

Jellyfish Technologies truly exemplifies what it means to be a reliable and innovative software partner, and we highly recommend them to any organization seeking top-tier software solutions

BACKGROUND

Please describe your company and position.

I am the CEO of a business services company 

Describe what your company does in a single sentence.

New home buyer engagement platform fueled by weekly construction progress photos that we take on behalf of large new home builders.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Jellyfish Technologies to accomplish?

• Complete ownership of web application development
• Complete re-write and ongoing development of mobile application
• Development of internal Windows application

SOLUTION

How did you find Jellyfish Technologies?

Online Search

Why did you select Jellyfish Technologies over others?

• High ratings
• Pricing fit our budget

How many teammates from Jellyfish Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Custom software development in support of our primary web application that is both customer-facing and used internally by the entire company.  Software development for our proprietary mobile phone app.  AI model development in support of our internal processes and custom software development for our internal Windows application.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The primary measurement is the reduction of internal resources necessary to support the software development.  JFT is now handling nearly all of our software development.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

JFT is very responsive.  With a dedicated project manager, they are able to deliver development tasks faster than our ability to assign and specify them.

What was your primary form of communication with Jellyfish Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Most importantly, JFT has very good developers.  They understand our code and architecture and do not require a ton of details in development task definition.  Secondly, Jellyfish Technologies have a wide range of development skill sets and thrid, they are very efficient in completing tasks.

Are there any areas for improvement or something Jellyfish Technologies could have done differently?

There are none that come to mind.  I'm very happy with the results.

BACKGROUND

Please describe your company and position.

I am an executive at Sagita Learning

Describe what your company does in a single sentence.

We are a custom content development and performance management solution company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Jellyfish Technologies to accomplish?

• To develop a Technical Assessment Platform
• To develop a Training Effectiveness Tool

SOLUTION

How did you find Jellyfish Technologies?

• Clutch Site

Why did you select Jellyfish Technologies over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Jellyfish Technologies were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work for Technical Assessment Platform:

• Overview: We require the development of a comprehensive technical assessment platform to evaluate the skills and competencies of candidates and employees in various technical domains. The platform should be user-friendly, efficient, and capable of handling multiple assessments concurrently. It will serve as a crucial tool for identifying and selecting qualified candidates during the hiring process and assessing the skill growth of existing employees.

Functional Requirements:

• User Registration and Authentication: Allow candidates and employees to create accounts and log in securely. Implement multi-factor authentication for enhanced security.
• Assessment Creation and Management: Provide an intuitive interface to create and manage various types of technical assessments (multiple-choice, coding exercises, practical scenarios, etc.). Allow customization of assessments based on specific job roles and skill levels. Include a question bank for easy assessment content reuse.
• Test Delivery and Scheduling: Enable scheduling of assessments for candidates or employees. Ensure smooth and reliable delivery of assessments, supporting multiple simultaneous users.
• Performance Evaluation and Scoring: Automate scoring for multiple-choice questions and coding exercises. Allow manual evaluation for subjective questions or open-ended scenarios. Provide detailed feedback and scoring reports for candidates and administrators.
• Candidate/Employee Monitoring: Implement real-time monitoring during assessments to prevent cheating or misconduct. Capture candidate activity logs and timestamps.
• Data Analytics and Reporting: Generate comprehensive reports on individual and group performance. Offer insights into trends and areas of improvement for assessment content. 
• Integrations: Integrate with existing HR systems for seamless candidate/employee data transfer. Provide API support for future integrations.

Non-functional Requirements:

• Performance: The platform must handle high volumes of simultaneous users efficiently. Response times should be minimized to ensure a smooth user experience.
• Security: Implement robust security measures to protect sensitive candidate and employee data. Comply with relevant data protection and privacy regulations.
• Scalability: The platform should be scalable to accommodate future growth in user base and assessment content.
• Usability: The user interface should be intuitive and easy to navigate for both administrators and candidates/employees. Provide clear instructions and guidelines for assessment takers.

Key Deliverables:

• Fully functional technical assessment platform meeting all specified requirements.
• Administrator documentation detailing platform management and configuration.
• User documentation for candidates/employees on how to use the platform effectively.
• Testing and Quality Assurance reports.
• Source code and database schema documentation.
• Ongoing support and maintenance plan. We expected regular progress updates and open communication throughout the development process.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable Outcomes for the Technical Assessment Platform Project:

• Increased Efficiency in Hiring Process: Reduction in the time taken to identify and select qualified candidates. Decreased administrative burden through streamlined assessment creation and delivery.
• Enhanced Candidate Evaluation: Improved accuracy in assessing candidates' technical skills and competencies. Higher correlation between assessment results and job performance.
• Employee Skill Growth and Development: Track and measure the progress of employees' technical skills over time. Identify areas where additional training or support is required.
• User Satisfaction: Gather feedback from candidates, employees, and administrators on the usability and effectiveness of the platform. Aim for a high satisfaction rating in post-assessment surveys. 
• Assessment Content Reusability: Measure the percentage of assessment questions that can be reused for multiple assessments. Reduce the need to create redundant questions, saving time and effort.
• Security and Integrity: Ensure zero instances of data breaches or unauthorized access to candidate/employee information. Monitor and log any suspicious activity during assessments. 
• System Performance: Measure the platform's response time under various loads and concurrent users. Aim for a fast and reliable system performance to prevent delays or interruptions.
• Integration Success: Evaluate the successful integration of the platform with existing HR systems. Ensure seamless data transfer and synchronization between platforms.
• Compliance with Data Regulations: Confirm that the platform complies with relevant data protection and privacy regulations, such as GDPR, CCPA, etc.
• Cost-effectiveness: Compare the project's budget with the actual expenses incurred. Aim for cost-effectiveness without compromising on the quality and functionality of the platform.
• User Adoption: Measure the adoption rate of the platform among hiring managers, recruiters, and HR personnel. Encourage widespread usage of the platform within the organization.
• Error Reduction: Track the number of technical issues, bugs, or errors reported by users and measure their resolution rate. Strive for a minimal number of critical errors affecting user experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Effective Communication: Jellyfish Technologies maintain open and transparent communication with the client throughout the project. They are responsive to queries, provide regular progress updates, and address any concerns promptly.
• Timely Delivery: Jellyfish Technologies set realistic deadlines and work diligently to deliver items on time. If there are any delays, they always communicated in advance, along with a revised schedule. 
• Flexibility and Adaptability: They are flexible and adaptable to accommodate reasonable changes while ensuring that the project remains on track. Quality Assurance: They have a robust quality assurance process in place to ensure that deliverables meet the agreed-upon standards and specifications.
• Problem-Solving: When challenges arise during the project, Jellyfish Technologies always take a proactive approach to address issues promptly. They work collaboratively with us to find effective solutions.
• Documentation and Reporting: Jellyfish Technologies always maintain clear documentation of project details, progress, and any changes. They used to provide regular reporting and status updates.
• Client Feedback: Jellyfish Technologies actively seeks and values client feedback. They are always open to suggestions for improvement and strive to enhance client satisfaction.

What was your primary form of communication with Jellyfish Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Effective Communication and Transparency: Jellyfish Technologies stands out with their commitment to open and transparent communication. They prioritize keeping clients informed throughout the project, promptly responding to queries and providing regular progress updates. This level of transparency fosters trust and a strong working relationship with clients.
• Timely Delivery and Proactive Communication: The company's dedication to delivering projects on time is commendable. Even in cases of unexpected delays, Jellyfish Technologies takes a proactive approach by communicating in advance and offering a revised schedule, ensuring that clients are well-informed and can plan accordingly.
• Flexibility and Adaptability: Jellyfish Technologies' willingness to be flexible and adaptable to changes in project requirements showcases their customer-centric approach. They understand that projects can evolve, and they work collaboratively with clients to accommodate reasonable changes while maintaining project efficiency.
• Quality Assurance and Standards Compliance: The company's robust quality assurance process ensures that deliverables meet or exceed the agreed-upon standards and specifications. This commitment to quality helps deliver projects that align with client expectations and industry best practices.
• Problem-Solving and Collaborative Approach: Jellyfish Technologies' proactive problem-solving approach is noteworthy. When challenges arise during the project, they address them promptly, collaborating with clients to find effective solutions. This demonstrates a strong sense of responsibility and dedication to project success.
• Comprehensive Documentation and Reporting: Jellyfish Technologies' clear documentation of project details, progress, and changes enhances project transparency. Providing regular reporting and status updates keeps clients well-informed and reassured about the project's progress.
• Client-Centric Culture: The company's active seeking and valuing of client feedback highlight their client-centric approach. Their openness to suggestions for improvement shows a genuine commitment to enhancing client satisfaction and building long-lasting partnerships.

In summary, Jellyfish Technologies impresses with their effective communication, timely delivery, flexibility, quality assurance, problem-solving skills, comprehensive documentation, and a client-centric culture. Their commitment to excellence and collaborative approach set them apart, making them a reliable and customer-focused vendor.

Are there any areas for improvement or something Jellyfish Technologies could have done differently?

• Expansion of Service Offerings: While they seem to excel in their current services, Jellyfish Technologies could explore expanding their offerings to meet a broader range of client needs and industries.
• Measuring Client Satisfaction Metrics: Implementing client satisfaction metrics, such as Net Promoter Score (NPS) or post-project surveys, can help Jellyfish Technologies gather actionable feedback and understand areas where they can further enhance client satisfaction.
• Investing in Skill Development: To stay ahead in the rapidly evolving technology landscape, Jellyfish Technologies could invest in the continuous skill development of their team members and explore emerging technologies and trends.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO and founder of BlackGull, a developing startup. We’re a digital solution for international trade.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Jellyfish Technologies?

When I hired Jellyfish, we needed to complete our first MVP in just a matter of weeks. They helped us and supported our team to implement and develop our first MVP web application.

SOLUTION

What was the scope of their involvement?

I asked Jellyfish to develop a web application where users could create profiles, conduct searches, and connect with other users. I gave them some Adobe screens, and they developed the backend and frontend based on the guidelines we sent them. They worked very quickly and completed the implementation a few days less than what we’d discussed.

We asked them to use Python for development, and they recommended a framework, but I don’t know what other technology was used. That's kind of very technical, and I'm not an expert in that area.

For the development of this first stage, we designed it as a deliverable, so there was just a single phase. Jellyfish helped with the most basic part of the MVP. We plan to extend the MVP, but we’re currently focusing on other areas.

What is the team composition?

There were two developers for implementation and coding, and then we had an administrative connection.

How did you come to work with Jellyfish Technologies?

I published the project on one of those freelancer platforms. Then, someone approached me from the administrative staff. He contacted me a couple of times and then told me about Jellyfish. I was considering several options, but I chose to work with them in the end.

How much have you invested with them?

If I'm not mistaken, it was €3,000 (approximately $4,000 USD).

What is the status of this engagement?

The partnership began in January 2021 and ended on the first week of February 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

In terms of metrics, the quality of the product was good, so we were very satisfied with the work — particularly with their speed. They worked very fast, and the performance level was very high considering the price. They weren't as expensive as other companies.

My technical team commented that some aspects could’ve been developed better, but Jellyfish did a good job given the short timeline.

How did Jellyfish Technologies perform from a project management standpoint?

They performed very well; there were no delays. The communication was very fluid between the two developers, the research team, and our team. It was also very easy to work with them. For day-to-day communication, we used Slack, and then we had Zoom calls once a week.

What did you find most impressive about them?

They’re reliable, and the price value is very high. They offer good value for a reasonable price.

Are there any areas they could improve?

No, I can’t think of anything right now.

Any advice for potential customers?

I would encourage anyone to work with Jellyfish and keep a constant channel of information with them. I believe that they were able to develop exactly what we wanted because we gave them a precise scope and kept the communication open between both sides. Also, take advantage of the fact that they’re easy to work with.