Custom Software Dev for Dev & Performance Mgmt Solutions Co
- AI Development Custom Software Development IT Staff Augmentation UX/UI Design
- $50,000 to $199,999
- Jan. 2021 - Feb. 2022
- Willing to Refer
''Their commitment to excellence and collaborative approach set them apart.''
- Information technology
- Noida, India
- 11-50 Employees
- Online Review
A development and performance management solutions company hired Jellyfish Technologies for custom software development. The team created technical assessment and training effectiveness tools for HR purposes.
Jellyfish Technologie's platform increased efficiency and reduced the administrative burden of the client's processes. The team was reliable and accurate, with responsive and transparent communication. The team was also proactive in addressing challenges and providing regular status updates.
The client submitted this review online.
Please describe your company and position.
I am an executive at Sagita Learning
Describe what your company does in a single sentence.
We are a custom content development and performance management solution company.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Jellyfish Technologies to accomplish?
- To develop a Technical Assessment Platform
- To develop a Training Effectiveness Tool
How did you find Jellyfish Technologies?
- Clutch Site
Why did you select Jellyfish Technologies over others?
- Close to my geographic location
- Pricing fit our budget
- Good value for cost
- Company values aligned
How many teammates from Jellyfish Technologies were assigned to this project?
Describe the scope of work in detail. Please include a summary of key deliverables.
Scope of Work for Technical Assessment Platform:
- Overview: We require the development of a comprehensive technical assessment platform to evaluate the skills and competencies of candidates and employees in various technical domains. The platform should be user-friendly, efficient, and capable of handling multiple assessments concurrently. It will serve as a crucial tool for identifying and selecting qualified candidates during the hiring process and assessing the skill growth of existing employees.
- User Registration and Authentication: Allow candidates and employees to create accounts and log in securely. Implement multi-factor authentication for enhanced security.
- Assessment Creation and Management: Provide an intuitive interface to create and manage various types of technical assessments (multiple-choice, coding exercises, practical scenarios, etc.). Allow customization of assessments based on specific job roles and skill levels. Include a question bank for easy assessment content reuse.
- Test Delivery and Scheduling: Enable scheduling of assessments for candidates or employees. Ensure smooth and reliable delivery of assessments, supporting multiple simultaneous users.
- Performance Evaluation and Scoring: Automate scoring for multiple-choice questions and coding exercises. Allow manual evaluation for subjective questions or open-ended scenarios. Provide detailed feedback and scoring reports for candidates and administrators.
- Candidate/Employee Monitoring: Implement real-time monitoring during assessments to prevent cheating or misconduct. Capture candidate activity logs and timestamps.
- Data Analytics and Reporting: Generate comprehensive reports on individual and group performance. Offer insights into trends and areas of improvement for assessment content.
- Integrations: Integrate with existing HR systems for seamless candidate/employee data transfer. Provide API support for future integrations.
- Performance: The platform must handle high volumes of simultaneous users efficiently. Response times should be minimized to ensure a smooth user experience.
- Security: Implement robust security measures to protect sensitive candidate and employee data. Comply with relevant data protection and privacy regulations.
- Scalability: The platform should be scalable to accommodate future growth in user base and assessment content.
- Usability: The user interface should be intuitive and easy to navigate for both administrators and candidates/employees. Provide clear instructions and guidelines for assessment takers.
- Fully functional technical assessment platform meeting all specified requirements.
- Administrator documentation detailing platform management and configuration.
- User documentation for candidates/employees on how to use the platform effectively.
- Testing and Quality Assurance reports.
- Source code and database schema documentation.
- Ongoing support and maintenance plan. We expected regular progress updates and open communication throughout the development process.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Measurable Outcomes for the Technical Assessment Platform Project:
- Increased Efficiency in Hiring Process: Reduction in the time taken to identify and select qualified candidates. Decreased administrative burden through streamlined assessment creation and delivery.
- Enhanced Candidate Evaluation: Improved accuracy in assessing candidates' technical skills and competencies. Higher correlation between assessment results and job performance.
- Employee Skill Growth and Development: Track and measure the progress of employees' technical skills over time. Identify areas where additional training or support is required.
- User Satisfaction: Gather feedback from candidates, employees, and administrators on the usability and effectiveness of the platform. Aim for a high satisfaction rating in post-assessment surveys.
- Assessment Content Reusability: Measure the percentage of assessment questions that can be reused for multiple assessments. Reduce the need to create redundant questions, saving time and effort.
- Security and Integrity: Ensure zero instances of data breaches or unauthorized access to candidate/employee information. Monitor and log any suspicious activity during assessments.
- System Performance: Measure the platform's response time under various loads and concurrent users. Aim for a fast and reliable system performance to prevent delays or interruptions.
- Integration Success: Evaluate the successful integration of the platform with existing HR systems. Ensure seamless data transfer and synchronization between platforms.
- Compliance with Data Regulations: Confirm that the platform complies with relevant data protection and privacy regulations, such as GDPR, CCPA, etc.
- Cost-effectiveness: Compare the project's budget with the actual expenses incurred. Aim for cost-effectiveness without compromising on the quality and functionality of the platform.
- User Adoption: Measure the adoption rate of the platform among hiring managers, recruiters, and HR personnel. Encourage widespread usage of the platform within the organization.
- Error Reduction: Track the number of technical issues, bugs, or errors reported by users and measure their resolution rate. Strive for a minimal number of critical errors affecting user experience.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
- Effective Communication: Jellyfish Technologies maintain open and transparent communication with the client throughout the project. They are responsive to queries, provide regular progress updates, and address any concerns promptly.
- Timely Delivery: Jellyfish Technologies set realistic deadlines and work diligently to deliver items on time. If there are any delays, they always communicated in advance, along with a revised schedule.
- Flexibility and Adaptability: They are flexible and adaptable to accommodate reasonable changes while ensuring that the project remains on track. Quality Assurance: They have a robust quality assurance process in place to ensure that deliverables meet the agreed-upon standards and specifications.
- Problem-Solving: When challenges arise during the project, Jellyfish Technologies always take a proactive approach to address issues promptly. They work collaboratively with us to find effective solutions.
- Documentation and Reporting: Jellyfish Technologies always maintain clear documentation of project details, progress, and any changes. They used to provide regular reporting and status updates.
- Client Feedback: Jellyfish Technologies actively seeks and values client feedback. They are always open to suggestions for improvement and strive to enhance client satisfaction.
What was your primary form of communication with Jellyfish Technologies?
- Virtual Meeting
- Email or Messaging App
What did you find most impressive or unique about this company?
- Effective Communication and Transparency: Jellyfish Technologies stands out with their commitment to open and transparent communication. They prioritize keeping clients informed throughout the project, promptly responding to queries and providing regular progress updates. This level of transparency fosters trust and a strong working relationship with clients.
- Timely Delivery and Proactive Communication: The company's dedication to delivering projects on time is commendable. Even in cases of unexpected delays, Jellyfish Technologies takes a proactive approach by communicating in advance and offering a revised schedule, ensuring that clients are well-informed and can plan accordingly.
- Flexibility and Adaptability: Jellyfish Technologies' willingness to be flexible and adaptable to changes in project requirements showcases their customer-centric approach. They understand that projects can evolve, and they work collaboratively with clients to accommodate reasonable changes while maintaining project efficiency.
- Quality Assurance and Standards Compliance: The company's robust quality assurance process ensures that deliverables meet or exceed the agreed-upon standards and specifications. This commitment to quality helps deliver projects that align with client expectations and industry best practices.
- Problem-Solving and Collaborative Approach: Jellyfish Technologies' proactive problem-solving approach is noteworthy. When challenges arise during the project, they address them promptly, collaborating with clients to find effective solutions. This demonstrates a strong sense of responsibility and dedication to project success.
- Comprehensive Documentation and Reporting: Jellyfish Technologies' clear documentation of project details, progress, and changes enhances project transparency. Providing regular reporting and status updates keeps clients well-informed and reassured about the project's progress.
- Client-Centric Culture: The company's active seeking and valuing of client feedback highlight their client-centric approach. Their openness to suggestions for improvement shows a genuine commitment to enhancing client satisfaction and building long-lasting partnerships.
In summary, Jellyfish Technologies impresses with their effective communication, timely delivery, flexibility, quality assurance, problem-solving skills, comprehensive documentation, and a client-centric culture. Their commitment to excellence and collaborative approach set them apart, making them a reliable and customer-focused vendor.
Are there any areas for improvement or something Jellyfish Technologies could have done differently?
- Expansion of Service Offerings: While they seem to excel in their current services, Jellyfish Technologies could explore expanding their offerings to meet a broader range of client needs and industries.
- Measuring Client Satisfaction Metrics: Implementing client satisfaction metrics, such as Net Promoter Score (NPS) or post-project surveys, can help Jellyfish Technologies gather actionable feedback and understand areas where they can further enhance client satisfaction.
- Investing in Skill Development: To stay ahead in the rapidly evolving technology landscape, Jellyfish Technologies could invest in the continuous skill development of their team members and explore emerging technologies and trends.
Service & Deliverables
On time / deadlines
Value / within estimates
Willing to Refer5.0