Jellyfish Technologies

BACKGROUND

Please describe your company and position.

I am an executive at Sagita Learning

Describe what your company does in a single sentence.

We are a custom content development and performance management solution company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Jellyfish Technologies to accomplish?

• To develop a Technical Assessment Platform
• To develop a Training Effectiveness Tool

SOLUTION

How did you find Jellyfish Technologies?

• Clutch Site

Why did you select Jellyfish Technologies over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Jellyfish Technologies were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work for Technical Assessment Platform:

• Overview: We require the development of a comprehensive technical assessment platform to evaluate the skills and competencies of candidates and employees in various technical domains. The platform should be user-friendly, efficient, and capable of handling multiple assessments concurrently. It will serve as a crucial tool for identifying and selecting qualified candidates during the hiring process and assessing the skill growth of existing employees.

Functional Requirements:

• User Registration and Authentication: Allow candidates and employees to create accounts and log in securely. Implement multi-factor authentication for enhanced security.
• Assessment Creation and Management: Provide an intuitive interface to create and manage various types of technical assessments (multiple-choice, coding exercises, practical scenarios, etc.). Allow customization of assessments based on specific job roles and skill levels. Include a question bank for easy assessment content reuse.
• Test Delivery and Scheduling: Enable scheduling of assessments for candidates or employees. Ensure smooth and reliable delivery of assessments, supporting multiple simultaneous users.
• Performance Evaluation and Scoring: Automate scoring for multiple-choice questions and coding exercises. Allow manual evaluation for subjective questions or open-ended scenarios. Provide detailed feedback and scoring reports for candidates and administrators.
• Candidate/Employee Monitoring: Implement real-time monitoring during assessments to prevent cheating or misconduct. Capture candidate activity logs and timestamps.
• Data Analytics and Reporting: Generate comprehensive reports on individual and group performance. Offer insights into trends and areas of improvement for assessment content. 
• Integrations: Integrate with existing HR systems for seamless candidate/employee data transfer. Provide API support for future integrations.

Non-functional Requirements:

• Performance: The platform must handle high volumes of simultaneous users efficiently. Response times should be minimized to ensure a smooth user experience.
• Security: Implement robust security measures to protect sensitive candidate and employee data. Comply with relevant data protection and privacy regulations.
• Scalability: The platform should be scalable to accommodate future growth in user base and assessment content.
• Usability: The user interface should be intuitive and easy to navigate for both administrators and candidates/employees. Provide clear instructions and guidelines for assessment takers.

Key Deliverables:

• Fully functional technical assessment platform meeting all specified requirements.
• Administrator documentation detailing platform management and configuration.
• User documentation for candidates/employees on how to use the platform effectively.
• Testing and Quality Assurance reports.
• Source code and database schema documentation.
• Ongoing support and maintenance plan. We expected regular progress updates and open communication throughout the development process.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable Outcomes for the Technical Assessment Platform Project:

• Increased Efficiency in Hiring Process: Reduction in the time taken to identify and select qualified candidates. Decreased administrative burden through streamlined assessment creation and delivery.
• Enhanced Candidate Evaluation: Improved accuracy in assessing candidates' technical skills and competencies. Higher correlation between assessment results and job performance.
• Employee Skill Growth and Development: Track and measure the progress of employees' technical skills over time. Identify areas where additional training or support is required.
• User Satisfaction: Gather feedback from candidates, employees, and administrators on the usability and effectiveness of the platform. Aim for a high satisfaction rating in post-assessment surveys. 
• Assessment Content Reusability: Measure the percentage of assessment questions that can be reused for multiple assessments. Reduce the need to create redundant questions, saving time and effort.
• Security and Integrity: Ensure zero instances of data breaches or unauthorized access to candidate/employee information. Monitor and log any suspicious activity during assessments. 
• System Performance: Measure the platform's response time under various loads and concurrent users. Aim for a fast and reliable system performance to prevent delays or interruptions.
• Integration Success: Evaluate the successful integration of the platform with existing HR systems. Ensure seamless data transfer and synchronization between platforms.
• Compliance with Data Regulations: Confirm that the platform complies with relevant data protection and privacy regulations, such as GDPR, CCPA, etc.
• Cost-effectiveness: Compare the project's budget with the actual expenses incurred. Aim for cost-effectiveness without compromising on the quality and functionality of the platform.
• User Adoption: Measure the adoption rate of the platform among hiring managers, recruiters, and HR personnel. Encourage widespread usage of the platform within the organization.
• Error Reduction: Track the number of technical issues, bugs, or errors reported by users and measure their resolution rate. Strive for a minimal number of critical errors affecting user experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Effective Communication: Jellyfish Technologies maintain open and transparent communication with the client throughout the project. They are responsive to queries, provide regular progress updates, and address any concerns promptly.
• Timely Delivery: Jellyfish Technologies set realistic deadlines and work diligently to deliver items on time. If there are any delays, they always communicated in advance, along with a revised schedule. 
• Flexibility and Adaptability: They are flexible and adaptable to accommodate reasonable changes while ensuring that the project remains on track. Quality Assurance: They have a robust quality assurance process in place to ensure that deliverables meet the agreed-upon standards and specifications.
• Problem-Solving: When challenges arise during the project, Jellyfish Technologies always take a proactive approach to address issues promptly. They work collaboratively with us to find effective solutions.
• Documentation and Reporting: Jellyfish Technologies always maintain clear documentation of project details, progress, and any changes. They used to provide regular reporting and status updates.
• Client Feedback: Jellyfish Technologies actively seeks and values client feedback. They are always open to suggestions for improvement and strive to enhance client satisfaction.

What was your primary form of communication with Jellyfish Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Effective Communication and Transparency: Jellyfish Technologies stands out with their commitment to open and transparent communication. They prioritize keeping clients informed throughout the project, promptly responding to queries and providing regular progress updates. This level of transparency fosters trust and a strong working relationship with clients.
• Timely Delivery and Proactive Communication: The company's dedication to delivering projects on time is commendable. Even in cases of unexpected delays, Jellyfish Technologies takes a proactive approach by communicating in advance and offering a revised schedule, ensuring that clients are well-informed and can plan accordingly.
• Flexibility and Adaptability: Jellyfish Technologies' willingness to be flexible and adaptable to changes in project requirements showcases their customer-centric approach. They understand that projects can evolve, and they work collaboratively with clients to accommodate reasonable changes while maintaining project efficiency.
• Quality Assurance and Standards Compliance: The company's robust quality assurance process ensures that deliverables meet or exceed the agreed-upon standards and specifications. This commitment to quality helps deliver projects that align with client expectations and industry best practices.
• Problem-Solving and Collaborative Approach: Jellyfish Technologies' proactive problem-solving approach is noteworthy. When challenges arise during the project, they address them promptly, collaborating with clients to find effective solutions. This demonstrates a strong sense of responsibility and dedication to project success.
• Comprehensive Documentation and Reporting: Jellyfish Technologies' clear documentation of project details, progress, and changes enhances project transparency. Providing regular reporting and status updates keeps clients well-informed and reassured about the project's progress.
• Client-Centric Culture: The company's active seeking and valuing of client feedback highlight their client-centric approach. Their openness to suggestions for improvement shows a genuine commitment to enhancing client satisfaction and building long-lasting partnerships.

In summary, Jellyfish Technologies impresses with their effective communication, timely delivery, flexibility, quality assurance, problem-solving skills, comprehensive documentation, and a client-centric culture. Their commitment to excellence and collaborative approach set them apart, making them a reliable and customer-focused vendor.

Are there any areas for improvement or something Jellyfish Technologies could have done differently?

• Expansion of Service Offerings: While they seem to excel in their current services, Jellyfish Technologies could explore expanding their offerings to meet a broader range of client needs and industries.
• Measuring Client Satisfaction Metrics: Implementing client satisfaction metrics, such as Net Promoter Score (NPS) or post-project surveys, can help Jellyfish Technologies gather actionable feedback and understand areas where they can further enhance client satisfaction.
• Investing in Skill Development: To stay ahead in the rapidly evolving technology landscape, Jellyfish Technologies could invest in the continuous skill development of their team members and explore emerging technologies and trends.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO and founder of BlackGull, a developing startup. We’re a digital solution for international trade.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Jellyfish Technologies?

When I hired Jellyfish, we needed to complete our first MVP in just a matter of weeks. They helped us and supported our team to implement and develop our first MVP web application.

SOLUTION

What was the scope of their involvement?

I asked Jellyfish to develop a web application where users could create profiles, conduct searches, and connect with other users. I gave them some Adobe screens, and they developed the backend and frontend based on the guidelines we sent them. They worked very quickly and completed the implementation a few days less than what we’d discussed.

We asked them to use Python for development, and they recommended a framework, but I don’t know what other technology was used. That's kind of very technical, and I'm not an expert in that area.

For the development of this first stage, we designed it as a deliverable, so there was just a single phase. Jellyfish helped with the most basic part of the MVP. We plan to extend the MVP, but we’re currently focusing on other areas.

What is the team composition?

There were two developers for implementation and coding, and then we had an administrative connection.

How did you come to work with Jellyfish Technologies?

I published the project on one of those freelancer platforms. Then, someone approached me from the administrative staff. He contacted me a couple of times and then told me about Jellyfish. I was considering several options, but I chose to work with them in the end.

How much have you invested with them?

If I'm not mistaken, it was €3,000 (approximately $4,000 USD).

What is the status of this engagement?

The partnership began in January 2021 and ended on the first week of February 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

In terms of metrics, the quality of the product was good, so we were very satisfied with the work — particularly with their speed. They worked very fast, and the performance level was very high considering the price. They weren't as expensive as other companies.

My technical team commented that some aspects could’ve been developed better, but Jellyfish did a good job given the short timeline.

How did Jellyfish Technologies perform from a project management standpoint?

They performed very well; there were no delays. The communication was very fluid between the two developers, the research team, and our team. It was also very easy to work with them. For day-to-day communication, we used Slack, and then we had Zoom calls once a week.

What did you find most impressive about them?

They’re reliable, and the price value is very high. They offer good value for a reasonable price.

Are there any areas they could improve?

No, I can’t think of anything right now.

Any advice for potential customers?

I would encourage anyone to work with Jellyfish and keep a constant channel of information with them. I believe that they were able to develop exactly what we wanted because we gave them a precise scope and kept the communication open between both sides. Also, take advantage of the fact that they’re easy to work with.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and managing director of ImmoSnapp GmbH. We’re a social network for individuals in the building industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Jellyfish Technologies?

We partnered with Jellyfish to build our mobile app.

SOLUTION

What was the scope of their involvement?

Jellyfish developed our Android and iOS app from scratch. Their team used Angular.js to build the frontend and Node.js for the backend. We closely guided them throughout the frontend development process. The first version of the app’s available in the App Store, and their team’s working on the second release.

We initially intended to build the app as a social network. However, we made a lot of changes throughout the development process. Jellyfish built features that focus on the platform as a messenger system but also built newsfeed and automatic message translation features. The system also supports different administrative roles.

What is the team composition?

Up to seven members of Jellyfish’s team worked on this project at one point.

How did you come to work with Jellyfish Technologies?

We knew someone who worked with Jellyfish and was happy with them.

What is the status of this engagement?

Our ongoing partnership with Jellyfish began in the spring of 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

As the first version of the platform was more or less an internal release, we don’t have any metrics yet. However, Jellyfish always manages to finish tasks as expected. No task is too difficult for them.

How did Jellyfish Technologies perform from a project management standpoint?

In the beginning, we didn’t use any particular project management platforms. We now use ZenHub.

What did you find most impressive about them?

This is the first software development project I managed. However, all of Jellyfish’s backend work is great. Their team has a lot of backend development knowledge.

Are there any areas they could improve?

Although we had issues with timelines, it always worked out in the end. Timing is always a problem in software development projects.

Do you have any advice for future clients of theirs?

I would definitely recommend working with Jellyfish. I recommend using a management tool like ZenHub from the beginning of the project. That would be helpful when working with any company overseas.

BACKGROUND

Please describe your company and your position there.

I am the co-founder of Shootzu. An exciting start up in the photography and videography space (created in Melbourne, Australia), to assist in building trusted crew (second shooters, solo shooters, editors, assistants and more). It is an app designed for photographers and videographers to network and assist each other on projects. Businesses can post a job including their rates. Local, vetted photographers and videographers can then apply for the job. Job listings will be easy to navigate and manage.

This is industry specific and only professional businesses with a valid company number will be accepted. Every member who asks to join will go through a quality verification process. Only those who meet the quality hurdles will be accepted onto the platform. The contracts will be managed by the app, and core tools will be integrated into the process so that the photographers can focus on their core business. The app will not allow users to devalue the profession (e.g. by not being able to provide a budget below award wage) and also will not allow users to advertise jobs for ‘free’ or ‘for exposure’.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Jellyfish Technologies?

We were looking for a partner to bring our existing app to the next level to refine it with new features and prepare it for launch to different regions of the world. Initially we were only open to Australian users - but thanks to the help of Jellyfish, we have since launched to New Zealand and the United States.

What were your goals for this project?

Not being too technically savvy myself, we needed to find a trustworthy development company to take us to new heights. Jellyfish provided us comfort in explaining the process and guided us on getting launched to NZ and the USA market.

SOLUTION

How did you select this vendor?

After a thorough search and interview process with a number of development companies - Jellyfish Technologies stood out, not only from their great down to earth and easy to understand communication - but their track record of working with other quality Australian startup's gave us confidence in their ability to take our idea for the Photography industry forward.

Describe the project in detail.

Our system includes a website portal and mobile app for Android and iOS. We required a full stack developer, along with a QA to work through our backlog of bugs left over from a previous developer, whilst creating new functions and features to enhance our users experience.

What was the team composition?

We had a project manager, one QA and one full stack developer working with us on a full-time basis. This was in addition to our hands on guidance from Australia through constant communication on Jira and Skype.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are proud to say that we were able to reach our initial goal of launching to the USA and New Zealand with the help of Jellyfish. As we deal with crew payments within our platform, the complexity of dealing with multiple currencies seemed easy and flawless upon deployment. We now have over 1200 registered users across three countries who are finding great benefits in the platform we have created with the help of Jellyfish Technologies.

How effective was the workflow between your team and theirs?

The team were always available via Skype. If there were any issues or concerns, we knew we could always count on the team to respond within minutes. Communication and workflow with the help of Jira and Skype have allowed our partnership to be very efficient and responsive.

What did you find most impressive about this company?

I had the pleasure of flying to New Delhi to meet the team and see how they operate. The entire business is built on a culture of collaboration - with an open plan office space housing some of the greatest development minds we have come across.

There's no job too big or small for the team to fix in rapid time. They took me in and made me part of the family for my short stay with them in New Delhi and i left even more confident about our future partnership.

Are there any areas for improvement?

Absolutely nothing. They have their processes down to a fine art, and know exactly what they are doing. Communication is wonderful and very important to any new startup and for that, i only have praise for the way they handle their staff and business partnerships.

BACKGROUND

Introduce your business and what you do there.

I'm a strategic product manager at Patra Corp, an insurance services provider.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Jellyfish Technologies?

We reached out to Jellyfish to help us with platform integrations, as well as some UX/UI design work on some products. 

SOLUTION

What was the scope of their involvement?

Jellyfish worked with us to develop a product involving API connectivity with some large insurance carriers, as well as XML and UI/UX designs. After that initial project, they also helped us redevelop another product from the ground up that we purchased from another provider, including templates.

What is the team composition? 

I mostly work with Priyesh (Software Engineer, Jellyfish Technologies) and Abhilash (Senior UI/UX Designer, Jellyfish Technologies). 

How did you come to work with Jellyfish Technologies?

Our IT director selected them, so we already had an existing relationship with them when I came onboard. 

What is the status of this engagement?

We've been working with them since around February 2018 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They're a top-notch developer all around. They hit the ground running on a complex project involving different XMLs, APIs, and products. Within two months of working with Jellyfish, they already had us connected to several APIs from some of the top insurance carriers in the marketplace. Other insurance carriers have commented on the quality of the products they're working on and want to work with them as well. 

How did Jellyfish Technologies perform from a project management standpoint?

Priyesh is very collaborative and responsive overall. He's even taken calls from me late into the evening outside of business hours, which I've really appreciated. They're quick to turn around deliverables as soon as we provide them with the documentation they need. 

What did you find most impressive about them?

Whenever we've started a project with them, their team is ready to go; they don't require much ramp-up time at all.

Are there any areas they could improve?

Honestly, I can't think of any areas where they could improve–they're a top-notch organization. 

Do you have any advice for potential customers?

Be flexible with time, taking Jellyfish's location into account.

BACKGROUND

OPPORTUNITY / CHALLENGE

• Increase Online Visibility
• Easy Data Capturing

SOLUTION

• Referral
• Other

RESULTS & FEEDBACK

• Product quality & user experience 
• Performance 
• Features 
• Executions

BACKGROUND

Please describe your company and position.

I am the Vice President Operations of a supply chain, logistics, and transport company

Describe what your company does in a single sentence.

I’m the senior VP of the project & operation department at the company. We offer taxi services across the UAE region with more convenient, intelligent, and efficient transportation services for the people.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Jellyfish Technologies to accomplish?

• Build a Taxi Booking Software
• Better UI/UX Experience
• High Performance & Security

SOLUTION

How did you find Jellyfish Technologies?

Referral

Why did you select Jellyfish Technologies over others?

• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Jellyfish Technologies were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To improve the quality and service of our business, we thought to build software with better UI and security features. As earlier I mentioned, we offer taxi services across the UAE region, So to improve the quality and services we started looking for a vendor to build this product. We hired Jellyfish Technologies after evaluating their expertise and lots of discussion. 

Initially, they shared the details planned doc with all requirements (Technology, design, time budget, platform, etc.). It takes a few weeks for us to decide and finalize all the things for product development. They assign a project manager and a few other members to work on. The product is still in development we're improving some parts of it and will be live soon.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Smooth onboarding of user 
• Secure payment 
• Easy to understand and navigate 
• High loading

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team is very friendly & responsive, they are always ready to connect via Meets and Zoom calls. They use Basecamp for all documentation and project management and this was easy for me to understand and check the process and progress of the project. As I mentioned earlier, we're still working on the project and will make it live soon.

What was your primary form of communication with Jellyfish Technologies?

Virtual Meeting

What did you find most impressive or unique about this company?

• Responsiveness 
• Quality 
• Dedication & Support

Are there any areas for improvement or something Jellyfish Technologies could have done differently?

No