Jellyfish Technologies

StorySpot is a digital time capsule, a platform to help people build and share rich, multimedia stories to mark and celebrate important occasions and milestones.

Requirements & Challenges:

This project came to Jellyfish Technologies half-baked. It was previously being worked upon by a different company. Their major requirement was to add new features for slideshows, audios, notifications, admin panels, and more.

The company was looking for a development partner who could offer them complete tech support, assist them in identifying requirements, and suggest them solutions based on their existing framework.

Key Challenges:

• Suggestions on the best possible approach to achieve their business goals
• Detailed planning and analysis was needed to be done to assist the client in terms of adding new features to the platform
• Streamline of the User Interface (UI)
• Maintenance and support for existing code that was implemented by the previous vendor
• Enhancements within their current framework

Our Solution:

After understanding the client’s requirements and objectives, we set out to enhance the StorySpot platform:

• A detailed requirements analysis was performed
• Proper planning and research were carried out to understand the best features needed to be added
• New features were implemented
• User Interface (UI) was streamlined
• Issues related to UAT, costs, communication, and technicalities with the previous vendor were resolved
• Extended support was provided for the existing code that was implemented by the previous vendor

Trackimo is a U.S. based IoT (Internet of Things) solution provider with proprietary technology, enabling worldwide connectivity for M2M (Machine to Machine) devices. Trackimo aspires to transform business models through the development of customizable radio frequency mobile technology solutions that are easy to implement and are user friendly, used globally with enhanced security and reliability.

Key Challenges

• Real-time vehicle tracking through websockets
• Providing configurable maps to the customers add to the complexity of the project
• Concurrent processing of simultaneous data Geofencing & alert system
• Making the application scalable and robust

Our Solution

We developed the following solution for the client:

• Enabling owners to track their vehicles using a web browser, Android and iOS devices.
• Taking advantage of our strength in interaction design we came up with a user-friendly design with core functionality through a test-driven development approach which also included user acceptance testing.
• Using Google Maps API enabled us to add GPS tracking capabilities and related functionalities.
• We added support for messaging protocols for mobile and desktop versions.
• We take feedback seriously, aggregating valuable customer feedback was essential for the enhancement of the product, along with upgrading the main codebase.
• We were able to understand our customer’s requirements and their day-to-day problems. With our IT and UX specialist team, we were able to implement the minimum viable product within 3 months.
•  

Found in 2005, Patra Corp is a US-based company to enable insurance agents and brokers to issue certificates faster and more efficiently. Patra powers insurance processing by leveraging people and technology, supporting insurance organizations as they sell, deliver and manage policies and customers. In addition to process automation and account management services, Patra is a leader in applying technology to insurance applications.

Key Requirements

Patra (BBS- Benefit Brochure Service) wanted to start an online web platform where a number of brokers can register themselves and also form a team in order to provide personalized insurance brochures to their respective clients.

Our Solution

After understanding the client’s requirement, we developed the following solution:

• A fully customizable web application was designed for use by Patra admin, brokers, and their clients.
• Better UI was designed to enhance the user experience.
• Stored procedures were used for fast query processing.
• HTML DOM structure was used to represent UI in the database as opposed to objects hierarchy which made the UI rendering faster.
• A personalized brochure feature was integrated to build an insurance brochure according to the requirements of the client.
• Easy navigation and management for the updates in the profile & password.
• Quick Link buttons were integrated for creating a new brochure, request printing, and mailing services, or submit a support ticket.

Immosnapp is a closed platform that facilitates communication and networking between different stakeholders of the building industry. Here companies of the building industry can showcase their projects, communicate with their employees working on different projects, advertise their spare capacities and book the spare capacities of other companies.

Key Challenges:

Since the app is targeted towards a specific sector and focuses on the social networking aspect, challenges faced by us were equally unique in nature.

• Implementing the designs of the client exactly on both the Android and ios platforms.
• Architecting the application in such a way that changing requirements of the client can be incorporated easily.
• Implementing fast and secure messaging which support sharing of different types of media such as images, audios and videos.
• Understanding the relationship between different stakeholders of the system and mapping the services of the platform to their roles.

Our Solution

After an in-depth assessment and consultation, we developed Immosnapp with following innovative solutions:

• We chose ionic hybrid mobile application development framework so that the same code can be used on android and ios platforms.
• Using the agile development model we delivered weekly builds to the client which helped us in identifying and removing the discrepancies between their vision and our implementation.
• A custom web socket-based chatting framework was developed to enable fast and secure messaging facility in the application.

CertVault

US based fintech company with whom we had been working since a long time on different projects, wanted to implement a secure certificate vault to store financial documents of its clients such as insurance policies, share certificates, security certificates, etc.

Key Challenges:

• Certificates as files could be uploaded from multiple sources such as direct uploads from the web or mobile app, auto uploads of mail attachments to the vault etc.
• Alterations to the uploaded certificates should be easily detected and discarded.
• Users should be able to access their certificates from anywhere using the web or mobile.
• Uploaded certificates should be available to the users even if the servers are damaged by any natural or man-made calamity.

Our Solution

We developed the following solution for the client:

• Web & mobile applications were developed for the users to upload and access their certificates.
• A mail server hook was developed to upload attachments to the vault automatically.
• The vault was implemented on the AWS as private cross-region replicated s3 buckets.
• To verify the integrity of the uploaded certificates in the vault, a blockchain-based solution was implemented. A smart contract containing the file names and their hashes was created and deployed on the Ethereum blockchain.
• An API was exposed for the web & mobile applications to interact with the smart contract on the blockchain.

SpaceHubb is an online platform owned and managed by Micro IT Solutions. Here people interested in space and satellite technology can: Discover daily news & publications, Find talent, jobs, and recruitment tips, Share insights, scout events and host conferences and Build careers, grow skills and help others.

Requirements

Developing a web application where candidates and recruiters could communicate with each other their industry-specific needs such as searching for jobs, posting jobs, integrating third-party APIs for added functionalities, etc. in the space and satellite industry.

Key Challenges

• Owing to our background in IT and Design we had minimum knowledge about space and satellite industry.
• Had to deal with the complexities of working under lockdown circumstances due to COVID-19.
• Dealing with the complexities of working distantly and collaborating with the stakeholders both within and outside the country.
• Staying true to the branding all the while keeping in mind that we do provide all the functionalities desired by the client.
• This is a rapidly evolving domain, challenging our development and design capabilities at every step.

Our Solution

We developed the following solution for the client:

• Designing the UI of the web portal keeping in mind the latest trends in web design and user experience.
• Development of a responsive web portal.
• Keeping true to the branding of SpaceHubb and taking clues from the space and satellite industry to make the website as relevant as possible.
• Adding third party API functionality so that they can be integrated with other human resource platforms.
• Adding news feeds section to assist the sharing of industry-specific content throughout the platform.
• Candidates may post or share from or to this platform.

Swisscom, Switzerland’s leading telecom company and one of its leading IT companies, is headquartered in Ittigen, close to the capital city Berne. Swisscom offers mobile telecommunications, fixed network, Internet and digital TV solutions for business and residential customers.

It is also one of the largest providers of IT services in Switzerland. It develops and maintains the wireless and wireline network infrastructure, distributes broadcasting signals, and is also active in the banking, energy, entertainment, advertising and healthcare sectors.

Swisscom was developing a Blockchain-based ledger for the financial transactions conducted over its network. For this, it had a smart contract deployed on Ropsten network and also had transaction authorization APIs. Swisscom wanted us to integrate its current authorization system into the Blockchain ledger.

Key Challenges:

• Exposing an API endpoint to receive transaction requests and store them in MongoDB
• Authorizing the transactions using the Swisscom APIs
• Updating the status of the transactions in MongoDB
• Storing the transactions on the smart contract in the Blockchain

Our Solution:

We developed the following solution for the client:

• A REST API was implemented to receive transaction requests.
• Received transactions were authorized by pooling the Swisscom APIs.
• Transactions were stored in MongoDB and the Blockchain.

Whisker and Paw (W+P) was founded on the belief that pet healthcare should be just as simple and sophisticated as human healthcare, but with even more convenience – by being offered on-demand, like a card ride service or take-out.

The W+P ecosystem brings information and service into one spectrum - it is fully automated, seamless, and leans on cutting-edge Artificial Intelligence (AI). By maximizing the technological advances of AI and providing this innovative tool to vets and pet owners, W+P offers a unique combination of services leveraging industry-leading expertise to support the community of vets and pet owners in an efficient and effective manner. W+P strives to be a trusted resource for information and care by delivering on-demand, and affordable access to quality pet care through a suite of services utilizing AI. W+ P offers an on-demand chatbot, called PetBot, powered by Dialogflow.

Requirements & Challenges

The W+P goal was to connect its pet owner network with its renowned veterinarian community effectively and interactively. The solution was to build a mobile application along with a personal intelligent chatbot that can reduce the time spent to book an appointment, find a doctor or update pet medical details by 50%.

Key Challenges

Making the chatbot more personal and human-like by integrating natural language understanding provided by Dialogflow

Making sure the AI part of the chatbot gets the greater load by providing interactive buttons, cards and other tools on the user side

Integrating the same chatbot on multiple social platforms with identical service

Temporarily archiving the history of the chatbot conversation

Our Solution

The W+P goal was to make their pet owner network happier by providing a chatbot with rich functionality. Constant brainstorming between our AI developers and business teams of W+P led us to tweak, enhance and remove some features. Below are the solutions we provided:

Easy availability of Dialogflow entities to the teams of W+P to enable them to modify the intrinsic behaviour of the chatbot in the future, if required

Decentralized access to the chatbot via integration with well known social platforms by using webhooks, REST APIs and other Machine Learning libraries.

Chisel Analytics is a Texas (US) based startup that has envisaged a dedicated platform for analytics professionals where business organizations can find, integrate, collaborate with, and manage their on-demand and internal analytics teams, keep track of their data-driven efforts, and highlight the core insights they gain across their organization.

Requirements

Founders of Chisel Analytics approached us to implement their vision into a web-based platform to help business organizations and analytics professionals to unlock their potential through collaboration. Following were the main requirements of the platform:

• Responsiveness and scalability
• Different types of subscriptions
• Recruitment as well as project management support
• Integrated chat and video calls
• Documents sharing

Our Solution

After an in-depth assessment and consultation, we developed Chisel Analytics as a web-based collaboration platform having admin, organization, and consultant portals.

• Consultant portal is designed for analytics consultants to create and manage their profiles, view and manage subscription plans, view job offers, submit their proposals, manage and collaborate on the assigned projects, add and manage staff, manage and receive notifications of different activities of the platform, etc.
• Organization portal is designed for business organizations to create and manage their profiles, view and manage subscription plans, search analytics consultants, submit job offers, view proposals, conduct interviews, assign projects to consultants, manage and collaborate ongoing projects, add and manage staff, receive notifications of different activities of the platform, etc.
• Admin portal is designed for the platform admin to view registered consultants, organizations, ongoing projects and job offers, approve or disapprove consultants on the platform, and receive notifications of different activities of the platform, etc.

Payleadr is an Australian FinTech company that had a vision of allowing businesses to manage recurring payments on the go, 24/7.  Payleadr wanted to start an online merchant platform with the aim of providing sellers a convenient way to sell their products and services.

        Key Challenges:

• Integrating a PCI compliant payment solution to the platform.
• Providing a fully customizable solution to each seller.
• Implementing multiple rules for overdue collections based on the payment frequency and payment method(ACH/Credit Card).
• Integrating an effective OCR(Optical Character Recognition) module to convert payment card images into text.
• Handling webhooks and transaction everts differently for ACH/Credit card.
• Implementing detailed reports of aggregated data of sellers and buyers transactions.
• Delivering the production-ready project within a tight schedule of 3 months.

After understanding these requirements, we proposed our solution and implemented it after getting the clients approval. The solution was delivered on time and within budget.

Karl Margain, Founder & CEO of Payleadr, was so impressed with our services that he visited our development facility in Noida and entrusted us with the task of developing versin 2.x of the platform.

The idea for SNUBA was conceived in 1985 by Michael Stafford, then a ski shop owner located in the small mountain community of Soda Springs, California. Having spent many years traveling, snorkeling and scuba diving, Michael recognized a vast gap between the number of people snorkeling and the number of people scuba diving. He believed there was an opportunity to develop this market. The word SNUBA popped into his mind immediately.

Snuba International Inc, wanted to get a mobile application developed with the aim of providing operators a convenient way of booking.

Key Challenges:

• Enabling the operators to book snuba diving from remote islands where internet was either not available or was intermittent.
• Providing detailed region wise, operator wise booking reports to the admin.

OUR SOLUTION

1. An android app was developed for the Snuba International Inc, to enable their operators to book the snuba diving for the customers in a hassle free manner.

2. The problem of intermittent internet is resolved by storing booking data on the mobile database when internet was not available and then syncing it with the server whenever internet becomes available.

3. Extensive region wise, operator wise, customer demographics wise, reports were implemented to enable the admin analyze booking data and to formulate their future sales policies.

RedQuanta is a global business transformation firm that helps consumer-centric brands run mystery audits to evaluate customer experience of their products & services. These audits have different goals such as finding the inconsistency between the expected and actual customer experiences, identifying integrity gaps, identifying the expectations of a specific customer segment, etc.

REQUIREMENTS & CHALLENGES

RedQuanta had an online survey platform where customers manage their mystery audits, mystery shoppers provide feedback and reviewers validate these feedback and generate customer's reports. On this platform, administrators used to manually set mystery audits questionnaire for customers, assign feedback of shoppers to reviewers and assign mystery shopping assignments to shoppers.

The main goal of the RedQuanta was to automate all these tasks of administrators.

OUR SOLUTION

After understanding the client’s requirements, we developed the following solutions:

A module was added to the RedQuanta platform for the clients to add and manage custom questionnaire for their mystery audits.

An algorithm was designed and integrated into the platform to distribute shoppers feedback reports to reviewers based on customizable criteria.

An algorithm was designed and integrated into the platform to distribute shopping assignment to shoppers based on customizable criteria.

Patra provides a variety of processing services to insurance organizations that reduce staff workload, minimize risk and lower costs while raising productivity, increasing capacity and ultimately boosting profitability. Services include Business Process Outsourcing (BPO), Agency Management System (AMS) Consulting, and Data Entry Support, as well as various Policy, Certificates, Benefits, and Claims services.

REQUIREMENTS & CHALLENGES

The primary objective of Patra on this endeavor was to integrate their platform with the insurance providers of USA such as BTIS, USLI, HISCOX, and Liberty so that the end-users can get the best insurance premium quotes on their platform

Key Challenges:

1. Designing a generalized integration model for the third party APIs of the insurance companies.

2. Standardizing the underwriting questions of all insurance providers to identify the insurance needs of customers.

3. Incorporating different authorization mechanism of the insurance providers in the application.

4. Supporting different data formats of the insurance providers in the application.

OUR SOLUTION

After finalizing the project scope, we had extensive discussions with the integration team of different insurance companies to understand their APIs, data formats, authorization processes and underwriting questions to be asked from the customers. Using this information, we integrated Patra's platform to the insurance providers. 

BACKGROUND

Established in 2002, jBilling Software Ltd., is one of the first companies in the world to offer an open-source enterprise system. Based in Canada, jBilling takes advantage of the most up to date technologies and has become known for its innovative solutions and the ability to customize the product to suit differing needs.

REQUIREMENTS & CHALLENGES

The client wanted to enhance its existing open source billing platform by incorporating new features and enhancing its existing features. Following were the main requirements of the system:

Adding new features to the jBilling without modifying its core.

Implementing multiple pricing models for the merchants.

Implementing time-based promotion of the products on the platform.

Enhancing the billing process to incorporate suborders.

Capturing customers data for analytics.

Transformation of CDR data for analytics.

OUR SOLUTION

After understanding the client’s requirements, we developed the following solutions:

New features were added as plugins to the jBilling.

Strategy based multiple pricing models were implemented for the merchants.

Customizable promotion strategies were designed and implemented.

Billing process was enhanced to incorporate suborders.

A service was written to transform the CDR data and to store it in hbase for analytics.

AppDirect is the only end-to-end commerce platform for selling, distributing, and managing cloud-based products and services to succeed in the digital economy. The AppDirect ecosystem connects channels, developers, and customers through its platform to simplify the digital supply chain by enabling the onboarding and sale of products with third-party services, for any channel, on any device, with support.

REQUIREMENTS & CHALLENGES

Swisscom, one of Switzerland's largest IT and communication service providers, launched with AppDirect in 2012. Their biggest goal was to remain relevant to their large customer base by growing into new areas through consolidating their user experience onto one platform. To fulfill this goal, AppDirect cloud service commerce platform needs to be integrated into the core system of Swisscom.

OUR SOLUTION

After understanding the architecture of the AppDirect cloud platform, we had extensive discussions with the integration and business teams of Swisscom to understand their requirements. Using this information, we developed the following solutions:

1. AppDirect cloud service commerce platform was customized according to the needs of the Swisscomm

2. Swisscom core platform was integrated into the AppDirect cloud platform with the help of REST APIs.