Jax Media Team

Introduce your business and what you do there.

I’m the owner of a company that sells herbal supplements. 

What challenge were you trying to address with Jax Media Team?

We wanted to better market our products through the help of a marketing team.  

What was the scope of their involvement?

They were in charge of digital marketing through SEO and PPC. That involved them working through our Google Ads and Google Analytics accounts to execute and track their campaigns. 

What is the team composition?

There were two people assigned to the project. 

How did you come to work with Jax Media Team?

I found them through a Google search. We started working with them on a trial basis but stuck with them as I noticed their impact on our sales.  

What is the status of this engagement?

We’ve been working with them since the start of 2020.  

What evidence can you share that demonstrates the impact of the engagement?

Their work led to a drastic increase in sales that made selling our products much easier. Our average ROI rose to about 250% with them. We’ve been extremely happy with the results. 

How did Jax Media Team perform from a project management standpoint?

They were efficient and always quick to respond to our needs. Always going the extra mile, they were extremely responsive to us. We communicate through phone and email. 

What did you find most impressive about them?

Their customer services and professionalism are second to none. Whenever I need to speak to them, they’re very responsive to my needs. 

Are there any areas they could improve?

I have no complaints. 

Do you have any advice for potential customers?

I’d recommend them to any company looking to significantly increase their income.

Please describe your company and your position there.

I am the CEO of a boutique wealth management firm that focuses on helping successful individuals and couples plan for and accomplish a financially successful retirement.

For what projects/services did your company hire Jax Media Team?

We use the Jax Media Team as our outsourced marketing department. They designed, created, and SEO optimized our website - and keep it running so that we are consistently at the top of page 1 of Google for all the relevant search terms.

What were your goals for this project?

A professionally appearing website as well as increased SEO and website traffic.

How did you select Jax Media Team?

Initially a web search. I was able to review their gallery of other websites and cross-reference search engine results with keywords that I would use to find companies of their nature. Once I saw the results were acceptable, I decided to work with them.

Describe the project in detail.

As I mentioned, we use the Jax Media Team as our outsourced marketing department. They designed, created, and SEO optimized our website - and keep it running so that we are consistently at the top of page 1 of Google for all the relevant search terms.

Additionally, they have provided sound advice on numerous other marketing efforts and coordinated with other web developers, branding experts, email marketers as necessary so we were able to remain focused on running a successful business as opposed to being marketers.

What was the team composition?

Our point of contact was initially Patrick Cruz who is the founder of JMT, but over time we also worked with Alan Smodic and John Darabos as well. John Darabos is the website design expert, while Alan Smodic has great expertise in SEO.

Can you share any outcomes from the project that demonstrate progress or success?

Our clients like and use our website. We are consistently on page 1 of Google for relevant search terms. Our web traffic has increased year over year consistently.

How effective was the workflow between your team and theirs?

The workflow has been effective. We have communicated via email, phone, and face to face interviews. The primary challenge - as has been with any website designer or marketer - is the nuances of our business and the regulations that we must operate within because of our specific industry and the government entities to whom we report. Once we had set those parameters effectively, we did not encounter many miscommunications.

What did you find most impressive about this company?

Whenever there is an issue or a problem that needs to be worked through, the team is extremely responsive and usually resolve any issues within minutes or hours, not days. Having worked with many other IT professionals, website designers, SEO and digital marketing companies, in the past, I can tell you that JMT has surpassed all of our expectations.

Are there any areas for improvement?

While expert at their job (SEO, branding, brand awareness, etc), I would not call JMT particularly creative - or at least not in our industry. Our clientele skews heavily toward financially successful Baby Boomers, while the JMT team are primarily millenials.

As a result, sometimes we have had to "massage" the message occasionally in order to make sure we are resonating with our seleted demographic niche. However, I suspect this is an issue with any niche business working with a marketing firm. One's message is always one's OWN, not an oursourced firm.

Please describe your company and your position there.

I'm Senior VP at VISION Manufacturing MT, an aerospace manufacturing company located in JAX, Florida.

For what projects/services did your company hire Jax Media Team, and what were your goals?

Redesign our website after significant growth in the company.

How did you select this vendor and what were the deciding factors?

Local, reasonably priced, responsive and accessible

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kickoff meeting to discuss goals and objectives and then continued to exchange edits and drafts via email and phone until the final product.

How many people from the vendor's team worked with you, and what were their positions?

2 people. Patrick/owner and John / designer.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Patrick and our designer John were incredibly responsive to all our needs! They offered creative ideas to present our company professionally and were quick to act on feedback and edits. I LOVE the suspense feature which allowed me to SEE the DRAFT in process and for us to exchange ideas and edits real-time. Every email was answered same day and they were very patient with me when other projects delayed my timeline. I will be using their services again for sure! Our whole team LOVES the final product and we have had a lot of increased traffic on our site.

Describe their project management style, including communication tools and timeliness.

They were incredibly responsive - always getting back the same day with emails and phone calls. They were understanding of my schedule and moved at a pace that allowed me to juggle my workload and participate in creating a final product I am really proud of.

What did you find most impressive or unique about this company?

Loved the real-time edits and ability to mock up the page so I could see what it would look like. Just being able to "see" what we were thinking prompted a lot of ideas and decisions.

Are there any areas for improvement or something they could have done differently?

NO.

Please describe your company and your position there.

Retail jewelry store since 1985. I am CEO

For what projects/services did your company hire Jax Media Team?

Entire web presence. I was basically non existent when I acquired Patrick’s services. He immediately used his skill to elevate my store to page one when searching for a jewelry store in my town. Next he designed an amazing website and promoted it with social media advertising and pay per click advertising. He advised me on how to enhance this with my own staff cutting costs for my small business.

What were your goals for this project?

To have a solid web appearance and increase business

How did you select Jax Media Team?

Reviews initially. But speaking to Patrick convinced me that he was very knowledgeable, energetic and honest. That has been proven to me over and over as his client. He initially was quick to respond and that has NEVER changed. And the follow up is complete resolution to any problem. That and honesty is his greatest asset.

Describe the scope of their work in detail.

Designing and maintaining my website. Creating the ads and choosing the demographics. Monitoring my name for SEO to maximize my presence.

What was the team composition?

I deal mostly with Patrick and he directs his staff. I like that he understands my business and needs so that I do not have to explain that over and over. He handles problems quickly and thoroughly so that there is little to discuss after the initial order. He listens and implements the project.

Can you share any outcomes from the project that demonstrate progress or success?

I was initially on page 13 when my name was searched. He immediately brought me up to page one. He designed my website with falling diamonds making it so much more Interesting to view. The events I have promoted with his plan for social media advertising have been extremely successful.

How effective was the workflow between your team and theirs?

100% effective. When people are quick to respond-listen carefully to your requests-then quickly implement those requests you finish quickly and can put that all behind you. That is TOTALLY Jax Media.

What did you find most impressive about this company?

Honesty-Energy-Knowledge-Quick response time. Everything I need as a CEO. I do not have time to worry with all of this. Jax Media Team effectively handles everything; I can move on and focus on other things in my store thanks to them.

Are there any areas for improvement?

If there were areas for improvement I would have already discussed them and Patrick would have already made those changes.

Please describe your company and your position there.

COO of a sports equipment manufacturer.

For what projects/services did your company hire Jax Media Team, and what were your goals?

Shifting gears from primarily a B2B business and adapting to the B2C world was difficult. We needed to completely overhaul our SEO while redesigning our website to be more conversion and consumer friendly.

How did you select Jax Media Team and what were the deciding factors?

JMT was strongly recommended by a fellow business owner who worked with them in the past. After a couple intro meetings, it was clear they were the best fit.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

JMT led a website redesign and a complete overhaul of our SEO. Once the framework was complete, we began a targeted PPC campaign driving both paid and organic traffic to our site. Attempting to describe all of the details of this project would do a disservice to everything they did for us.

How many people from the vendor's team worked with you, and what were their positions?

We worked with around six members of the JMT team. From the site design and dev team, SEO specialist and the PPC team.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Undersold and over delivered. Any of the performance metric expectations that we discussed were met throughout the course of the project. Most metrics exceeded the plan.

Describe their project management style, including communication tools and timelines.

Project management is critical to communication. The entire team stayed in constant communication throughout helping keep everything on track. All proposed timelines were met or beat.

What did you find most impressive or unique about this company?

Their complete understanding of search engine marketing and all facets that come along with it.

Are there any areas for improvement or something they could have done differently?

No.

Please describe your company and your position there.

I am the Marketing Director at a manufacturer and distributor of camera surveillance, access control, weatherproof enclosures, and solar platforms.

For what projects/services did your company hire Jax Media Team, and what were your goals?

Our company had previously had our website rebuilt after 20 years on Network Solutions, and the company that did so was irresponsible in the way that they did so which resulted in our rankings plummeting in Google / SEO. We brought on Jax Media to not only fix our existing (new) website, but to work on our SEO.

How did you select Jax Media Team and what were the deciding factors?

We brought in Jax Media to audit our existing (new) website, and Patrick and his team were able to provide metrics that showed exactly what had happened, what was continuing to happen, and provide multiple avenues to fix the issues.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After doing a deep dive into our existing website and starting to work on strengthening the site, it was discovered that the website was held together by spit and strings. Jax Media ended up rebuilding our website entirely from scratch, and built it with SEO and UX in mind.

How many people from the vendor's team worked with you, and what were their positions?

We had multiple people from Jax Media working directly with us; Patrick C., the owner, John D. with web development, Alan S. with SEO.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our organic site traffic immediately saw an improvement, and we have increased our search terms, keyword rankings, and more.

Describe their project management style, including communication tools and timelines.

Bi-weekly phone conferences for overall updates, but also constant email traffic going back and forth.

What did you find most impressive or unique about this company?

Patrick and his team genuinely care about the companies they are providing these services for, going above and beyond, and working way past the typical 9-5 schedule.

Are there any areas for improvement or something they could have done differently?

They are great and I highly recommend them.

Please describe your company and your position there.

Broder invests in, develops, and manages commercial, residential, and hospitality properties. We are inspired by great design. Style that transcends trend. Enduring quality. Services and amenities that elevate everyday living. We believe these things create lasting value.

We strive to respect people and the planet by building sustainably. We strive to respect the communities we work in by engaging in conversations with the residents and elected officials who know them best.

Our mission is to contribute to the evolution of stronger, healthier, more dynamic neighborhoods. I am the Executive Director at Broder.

For what projects/services did your company hire Jax Media Team, and what were your goals?

Jax created a new website for Norweta in Lincoln Park, Chicago, IL.

How did you select Jax Media Team and what were the deciding factors?

They came highly recommended from Yuval Degani, owner of Dream Town.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Completely redesigned website with the integration of videos and Matterport 3D floor plans.

How many people from the vendor's team worked with you, and what were their positions?

Patrick Cruz - Owner Ryan Redshaw John Darabos

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Jax created a stunning website that works perfectly. We're very pleased. They also promoted our online presence.

Describe their project management style, including communication tools and timelines.

Very responsive, professional and friendly.

What did you find most impressive or unique about this company?

They care about your budget.

Are there any areas for improvement or something they could have done differently?

Use Zoom when presenting reports.

Please describe your company and your position there.

I’m the CEO of a residential firm with 400 brokers in Chicago

For what projects/services did your company hire Jax Media Team?

New constuction digital marketing. General SEO Web Developement Social media SEM

What were your goals for this project?

Lead generation’ Improve SEO ranking

How did you select Jax Media Team?

Patrick has been referred to us a decade ago, and we have been working together ever since.

Describe the scope of their work in detail.

From creative to coding, SEO, SEM, lead tracking, landing page development.

What was the team composition?

Patrick team leader and staff of SEI. SEM , Social managers, coders, designers.

Can you share any outcomes from the project that demonstrate progress or success?

Patrick and the team are exceptional. We’ve seen amazing results with their SEO, and we’ve worked with them on multiple social marketing and SEM campaigns that have resulted in high quality leads. They are very responsive , with a positive Can-do attitude. A pleasure to work with.

How effective was the workflow between your team and theirs?

Great synergy, reporting, and timely execution.

What did you find most impressive about this company?

Their creativity and positive attitude were really amazing.

Are there any areas for improvement?

No.

Please describe your company and your position there.

I'm the CEO of the company.

For what projects/services did your company hire Jax Media Team?

Jax Media was responsible for all of our digital marketing efforts, primarily PPC, but also SEO and social media platforms.

What were your goals for this project?

To significantly increase revenues and profits.

How did you select Jax Media Team?

Jax Media achieved our objective. In fact, their efforts helped us become recognized, again, as an INC 5000 fastest growing company in 2020.

Describe the scope of their work in detail.

PPC, SEO, social media, video ads, platform ads.

What was the team composition?

Their team consisted of a project manager, a PPC expert, and a social media expert.

Can you share any outcomes from the project that demonstrate progress or success?

Revenues grew 81% over three years and resulted in number one rank for market share in a very competitive market.

How effective was the workflow between your team and theirs?

The workflow was smooth and efficient. Daily contact and weekly reports were provided.

What did you find most impressive about this company?

Excellent work ethic and desire for the company to succeed.

Please describe your company and your position there.

ArdentX helps make business possible. As one of the country’s leading transportation and logistics companies, we’re on a mission to change the industry standards.

Rather than being a company based solely on transactional business, our goal is to deploy our values as our guiding principles, to help engage, connect, and build mutually beneficial relationships. With over 40 dedicated employees, it’s our goal to deliver exceptional service focused on speed, urgency, and technology. My Position is the COO.

For what projects/services did your company hire Jax Media Team, and what were your goals?

SEO and general brand awareness. to expand and become known online for our services.

How did you select Jax Media Team and what were the deciding factors?

they wrote out an in depth plan of action and met with me several times while executing the plan.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

i would rather not speak in depth about this.

How many people from the vendor's team worked with you, and what were their positions?

2 people

Can you share any measurable outcomes of the project or general feedback about the deliverables?

they are doing a great job and we are seeing results.

Describe their project management style, including communication tools and timelines.

e-mail, phone calls, word docs

What did you find most impressive or unique about this company?

The team is responsive

Are there any areas for improvement or something they could have done differently?

no