Jax Media Team

Please describe your company and your position there.

COO of a sports equipment manufacturer.

For what projects/services did your company hire Jax Media Team, and what were your goals?

Shifting gears from primarily a B2B business and adapting to the B2C world was difficult. We needed to completely overhaul our SEO while redesigning our website to be more conversion and consumer friendly.

How did you select Jax Media Team and what were the deciding factors?

JMT was strongly recommended by a fellow business owner who worked with them in the past. After a couple intro meetings, it was clear they were the best fit.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

JMT led a website redesign and a complete overhaul of our SEO. Once the framework was complete, we began a targeted PPC campaign driving both paid and organic traffic to our site. Attempting to describe all of the details of this project would do a disservice to everything they did for us.

How many people from the vendor's team worked with you, and what were their positions?

We worked with around six members of the JMT team. From the site design and dev team, SEO specialist and the PPC team.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Undersold and over delivered. Any of the performance metric expectations that we discussed were met throughout the course of the project. Most metrics exceeded the plan.

Describe their project management style, including communication tools and timelines.

Project management is critical to communication. The entire team stayed in constant communication throughout helping keep everything on track. All proposed timelines were met or beat.

What did you find most impressive or unique about this company?

Their complete understanding of search engine marketing and all facets that come along with it.

Are there any areas for improvement or something they could have done differently?

No.

Please describe your company and your position there.

I am the Marketing Director at a manufacturer and distributor of camera surveillance, access control, weatherproof enclosures, and solar platforms.

For what projects/services did your company hire Jax Media Team, and what were your goals?

Our company had previously had our website rebuilt after 20 years on Network Solutions, and the company that did so was irresponsible in the way that they did so which resulted in our rankings plummeting in Google / SEO. We brought on Jax Media to not only fix our existing (new) website, but to work on our SEO.

How did you select Jax Media Team and what were the deciding factors?

We brought in Jax Media to audit our existing (new) website, and Patrick and his team were able to provide metrics that showed exactly what had happened, what was continuing to happen, and provide multiple avenues to fix the issues.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After doing a deep dive into our existing website and starting to work on strengthening the site, it was discovered that the website was held together by spit and strings. Jax Media ended up rebuilding our website entirely from scratch, and built it with SEO and UX in mind.

How many people from the vendor's team worked with you, and what were their positions?

We had multiple people from Jax Media working directly with us; Patrick C., the owner, John D. with web development, Alan S. with SEO.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our organic site traffic immediately saw an improvement, and we have increased our search terms, keyword rankings, and more.

Describe their project management style, including communication tools and timelines.

Bi-weekly phone conferences for overall updates, but also constant email traffic going back and forth.

What did you find most impressive or unique about this company?

Patrick and his team genuinely care about the companies they are providing these services for, going above and beyond, and working way past the typical 9-5 schedule.

Are there any areas for improvement or something they could have done differently?

They are great and I highly recommend them.

Please describe your company and your position there.

Marketing Assistant and SunCoast Property Management and Southern Impression Homes

For what projects/services did your company hire Jax Media Team?

Develop and design company websites

What were your goals for this project?

Improve efficiency of websites and increase traffic

How did you select Jax Media Team?

Great reviews and recommended

Describe the project in detail.

Jax Media Team is helping us develop and revamp our websites.

What was the team composition?

4 team members were involved in the project.

Can you share any outcomes from the project that demonstrate progress or success?

Our websites look FAULOUS, they look and operate exactly how we envisioned them to be!

How effective was the workflow between your team and theirs?

Very effective!

What did you find most impressive about this company?

Patrick and his team are the best to work with. They're super responsive and know exactly how to make your website the best it can be! I highly recommend Jax Media Team!

Are there any areas for improvement?

Everything was great!

This review was published on May 1, 2019.

Chandler Janger

Director of Operations, Suncoast Property Management

Real Estate

51-200 Employees

Jacksonville, Florida

$10,000 to $49,999

Aug. 2015 - Apr. 2019

Project summary: 

Jax Media Team built and managed three websites for a set of related real estate businesses. Afterward, they provided various digital marketing services, including SEO and social media management.

Feedback summary: 

The new sites and competitive SEO campaigns were key in developing a strong digital presence from scratch. During the partnership, Jax Media Team also managed to secure one of the top organic search positions. They were amicable, communicative, and responsive to all technical needs.

BACKGROUND

Please describe your company and your position there.

I’m the director of operations for a Jacksonville-based property management company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Jax Media Team?

We hired Jax Media Team to create new websites for businesses that would be a part of our family of companies. They also performed ongoing SEO and various digital marketing services.

What were your goals for this project?

We wanted them to create new websites for each of our companies and maintain them to increase our presence online. 

SOLUTION

How did you select this vendor?

I searched for local web development/SEO companies, found about three providers, and interviewed each of them. Jax Media was cost-effective and presented the best profile for our company goals. 

Furthermore, they had the warmest attitude when delivering their presentation. They immediately felt like both a friend and a partner in what we were setting out to accomplish, and they’d carried that feeling throughout the years.

Describe the project and the services they provided in detail.

Jax Media Team helped us make internal technical transitions by developing and maintaining three websites, including a property management site and a real estate development site. They then launched an aggressive SEO campaign and provided digital marketing and social media services for each of our companies.

What was the team composition?

Jax Media worked directly with me, and I took direction on our company vision and goals. They implemented anything I asked and provided guidance when the scope of work was outside of my understanding.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Previously, our websites didn’t rank in search results at all, so we created new websites together. Once implemented, our sites began to rank and ultimately landed one of the top positions. This generated new business for our companies.

How was project management arranged and how effective was it?

Jax Media Team set realistic expectations and handled everything. I never had to worry about timelines as their team always met my expected deadline or was ahead of schedule. I really relied on them to take the lead on managing the projects, and they did it without question. 

What did you find most impressive about this company?

Jax Media Team became my friends. I was impressed with their professionalism, responsiveness, advice, and guidance. Furthermore, they always went the extra mile on anything tech-related, even if it was beyond the scope of work. They were willing to help me and were highly responsive.

Are there any areas for improvement?

No, I cannot provide criticism. They are simply an excellent team.

Star Ratings

Overall rating: 5

Quality: 5

Schedule: 5

Cost: 5

Willing to refer: 5

Please describe your company and your position there.

I am the CEO of a boutique wealth management firm that focuses on helping successful individuals and couples plan for and accomplish a financially successful retirement.

For what projects/services did your company hire Jax Media Team?

We use the Jax Media Team as our outsourced marketing department. They designed, created, and SEO optimized our website - and keep it running so that we are consistently at the top of page 1 of Google for all the relevant search terms.

What were your goals for this project?

A professionally appearing website as well as increased SEO and website traffic.

How did you select Jax Media Team?

Initially a web search. I was able to review their gallery of other websites and cross-reference search engine results with keywords that I would use to find companies of their nature. Once I saw the results were acceptable, I decided to work with them.

Describe the project in detail.

As I mentioned, we use the Jax Media Team as our outsourced marketing department. They designed, created, and SEO optimized our website - and keep it running so that we are consistently at the top of page 1 of Google for all the relevant search terms.

Additionally, they have provided sound advice on numerous other marketing efforts and coordinated with other web developers, branding experts, email marketers as necessary so we were able to remain focused on running a successful business as opposed to being marketers.

What was the team composition?

Our point of contact was initially Patrick Cruz who is the founder of JMT, but over time we also worked with Alan Smodic and John Darabos as well. John Darabos is the website design expert, while Alan Smodic has great expertise in SEO.

Can you share any outcomes from the project that demonstrate progress or success?

Our clients like and use our website. We are consistently on page 1 of Google for relevant search terms. Our web traffic has increased year over year consistently.

How effective was the workflow between your team and theirs?

The workflow has been effective. We have communicated via email, phone, and face to face interviews. The primary challenge - as has been with any website designer or marketer - is the nuances of our business and the regulations that we must operate within because of our specific industry and the government entities to whom we report. Once we had set those parameters effectively, we did not encounter many miscommunications.

What did you find most impressive about this company?

Whenever there is an issue or a problem that needs to be worked through, the team is extremely responsive and usually resolve any issues within minutes or hours, not days. Having worked with many other IT professionals, website designers, SEO and digital marketing companies, in the past, I can tell you that JMT has surpassed all of our expectations.

Are there any areas for improvement?

While expert at their job (SEO, branding, brand awareness, etc), I would not call JMT particularly creative - or at least not in our industry. Our clientele skews heavily toward financially successful Baby Boomers, while the JMT team are primarily millenials.

As a result, sometimes we have had to "massage" the message occasionally in order to make sure we are resonating with our seleted demographic niche. However, I suspect this is an issue with any niche business working with a marketing firm. One's message is always one's OWN, not an oursourced firm.

Please describe your company and your position there.

ArdentX helps make business possible. As one of the country’s leading transportation and logistics companies, we’re on a mission to change the industry standards.

Rather than being a company based solely on transactional business, our goal is to deploy our values as our guiding principles, to help engage, connect, and build mutually beneficial relationships. With over 40 dedicated employees, it’s our goal to deliver exceptional service focused on speed, urgency, and technology. My Position is the COO.

For what projects/services did your company hire Jax Media Team, and what were your goals?

SEO and general brand awareness. to expand and become known online for our services.

How did you select Jax Media Team and what were the deciding factors?

they wrote out an in depth plan of action and met with me several times while executing the plan.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

i would rather not speak in depth about this.

How many people from the vendor's team worked with you, and what were their positions?

2 people

Can you share any measurable outcomes of the project or general feedback about the deliverables?

they are doing a great job and we are seeing results.

Describe their project management style, including communication tools and timelines.

e-mail, phone calls, word docs

What did you find most impressive or unique about this company?

The team is responsive

Are there any areas for improvement or something they could have done differently?

no

Please describe your company and your position there.

i am the owner of the professional locksmith

For what projects/services did your company hire Jax Media Team, and what were your goals?

we hire JAX media to improve our website and SEO. our goal were to be on first page of organic search in relevant keywords.

How did you select Jax Media Team and what were the deciding factors?

we followed a referral and we saw where JAX media can help us and bring our company to better position on search platforms.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

making site changes, copyright, landing pages design and improving our SEO

How many people from the vendor's team worked with you, and what were their positions?

I want to say that everyone in JAX are professorial and they all helped us in different matters and concerns.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

since we start working we JAX we felt like we in great hands. they take care of you from A-Z. we cant be more happy

Describe their project management style, including communication tools and timelines.

Their response time is amazing, that brings results fast!

What did you find most impressive or unique about this company?

they learn our company and only after start to work on what was needed, they didn't waste time on matters that weren't importnat to us. they get the job done.

Are there any areas for improvement or something they could have done differently?

no

Please describe your company and your position there.

Aircraft Parts Store LLC is is an aircraft parts business and contractor. I am the Owner

For what projects/services did your company hire Jax Media Team, and what were your goals?

We hired them to build us a website and to integrate our inventory for online shopping. SEO work ect..

How did you select Jax Media Team and what were the deciding factors?

Patrick (owner) was very precise at presenting solutions for our needs. Jax media team was very competitive with cost.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Jax Media Team built us a website with hundreds of thousands of products and helped streamline our online business. They are experts with both website development and SEO.

How many people from the vendor's team worked with you, and what were their positions?

3 people. Web developer, SEO manager, and a project manager

Describe their project management style, including communication tools and timelines.

Patrick is the owner and does most all management and also does a lot of the SEO work. He has many web developers and SEO specialist as well.

What did you find most impressive or unique about this company?

How quickly they were able to make changes to the website when I called unexpectedly.

Are there any areas for improvement or something they could have done differently?

No

Please describe your company and your position there.

Owner

For what projects/services did your company hire Jax Media Team?

Marketing

What were your goals for this project?

Growth

Describe the scope of their work in detail.

Managed our digital marketing and websites

Can you share any outcomes from the project that demonstrate progress or success?

It was very successful

How effective was the workflow between your team and theirs?

Very good

What did you find most impressive about this company?

Patrick Cruz

Are there any areas for improvement?

They don't have to improve on anything, their service is all good.

Please describe your company and your position there.

I am president at Biothrive Sciences. We are a manufacturer of natural supplements. We private labels for our clients, mostly affiliate marketers.

For what projects/services did your company hire Jax Media Team, and what were your goals?

They created our website, created a Google ads account, track all of our incoming leads and give us metrics on ways to improve SEO/SEM and increase revenues.

How did you select Jax Media Team and what were the deciding factors?

They were simply the best fit of all of the different companies we spoke with.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They handle all content management and all of our ad campaigns.

How many people from the vendor's team worked with you, and what were their positions?

We work with many different people from the president to his design and marketing staff.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They have been one of the key reasons we have tripled our business in the last 3 years.

Describe their project management style, including communication tools and timelines.

They are very hands-on, with everyone on the team being involved in developing our marketing and sales strategy from inception and it has continued throughout our relationship.

What did you find most impressive or unique about this company?

The continuous involvement of their management team in constantly improving how my company markets our products and services.

Are there any areas for improvement?

None.