Custom Software Development | Dedicated Teams

Gold
VERIFIED

iTechArt is a top-tier, one-stop custom software development company with a talent pool of 1800+ experienced engineers. Since 2002, we've helped VC-backed startups and fast-growing tech companies build successful, scalable products that users love. Our forte is agile dedicated teams of brilliant minds who rock in web, mobile, Big Data, QA, and DevOps.

Quick facts: 

  • 200+ active clients
  • 45 devs - the largest dedicated team
  • 71% of our staff are Seniors and Team Leads
  • Listed in the Inc. 5000 America's Fastest Growing Companies

Our services:

  • Custom software development
  • Web application development
  • Mobile application development
  • QA and Testing
  • DevOps
  • Cloud computing
  • UI/UX development
  • IoT solution development
  • AI-powered applications
  • Blockchain-based applications

 

 
$25,000+
 
$25 - $49 / hr
 
1,000 - 9,999
 Founded
2002
Show all +
New York, NY
headquarters
  • 575 Lexington Avenue
    New York, NY 10022
    United States
other locations
  • 3535 Roswell Road, Suite 40
    Marietta, GA 30062
    United States
  • 200 Middlesex Tpke, Suite 204
    Iselin, NJ 08830
    United States
  • 30 Churchill Place
    London E14 5RE
    United Kingdom
  • 10 Tolstoy street
    Minsk 220007
    Belarus

Portfolio

Key clients: 

ClassPass, ZEFR, Gain Capital (forex.com), Merkle, Barchart, CareDox, BuildingLink.

Web and native mobile solutions for a fitness membership startup Image

Web and native mobile solutions for a fitness membership startup

ClassPass is a monthly fitness membership that gives you access to the best boutique fitness studios.

Challenge:

ClassPass needed to enhance the existing technical solution with new features while improving overall performance and adding the possibility to scale in the future.

Solution:

- Developed admin panel for seamless user and venue management

-

Created Venue Portal so that studios can manage their profiles on ClassPass

- Enhanced the iOS app with features similar to the website and developed an Android app from scratch.

Web and mobile solutions for a meeting space startup Image

Web and mobile solutions for a meeting space startup

Convene provides premium places to work, meet, and host events.

Challenge:

Convene needed an expert engineering team to automate the venue booking process and develop the company’s proprietary Elevate SaaS tech platform as well as mobile apps.

Solution:

The iTechArt team successfully automated the booking process and created a new multi-functional solution from

scratch that connects landlords, users, and buildings.
Corporate travel solution Image

Corporate travel solution

Rocketrip helps businesses reduce travel spend by incentivizing employees to save when they travel for business.

Challenge:

Ramp up the onsite team with senior-level talent in order to accelerate the development of the SaaS web solution

Solution:

- Developed Rocketrip’s Chrome browser extension for seamless booking of trips while using the most popular travel

providers

- Created ETL Expense and Ticket functionality to get a holistic view of employees’ expenses during the trip

- Developed cross-browser Rocketrip and Concur extension to generate a Rocketrip Budget for all flight, hotel, rail, and rental car searches.

Property management solution Image

Property management solution

BuildingLink helps thousands of buildings worldwide run smoothly and efficiently with state-of-the-art software and hardware that's years ahead of the competition.

Challenge:

BuildingLink needed a top-talent team to build mobile and desktop applications from scratch and add business-critical features to their web solutions.

Solution:

- Developed a range of

desktop solutions with intuitive UI and an ability to integrate with 15+ devices (printers, scanners, etc.)

- Performed migrations of complex high-load web applications to modern technologies.

Meal subscription service Image

Meal subscription service

Freshly is a ready-made meal delivery service that provides high-quality, professionally-prepared and affordable food.

Challenge:

Freshly needed assistance with web and moble development.

Solution:

- Developed backend part of a client application

- Delivered full-fledged mobile friendly design for application with support for various devices and operating

systems.
Search and discovery platform for AR/VR content Image

Search and discovery platform for AR/VR content

Svrf creates a search and discovery platform for immersive AR/VR content including 360° photos, 360° videos and 3D experiences. The Client needed to evolve the functionality of existing web solution and develop a brand-new Svrf iOS SDK. Solution:

  • Launched the Svrf public API for developers and client libraries on multiple languages
  • Refactored VR/3D player with Next.js in order to speed up
its performance
  • Developed from scratch a Unity plugin with automatic occlusion handling, custom shaders support and built-in models viewer
  • Delivered Svrf iOS SDK offering search and trending options along with streamlined face tracking technology
  •  

    Reviews

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    Custom Web Dev for Call Tracking Software Startup

    “Without them, we’d probably be paying double for the resources.”

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    4.0
    Willing to refer: 
    5.0
    The Project
     
    $200,000 to $999,999
     
    May 2018 - Ongoing
    Project summary: 

    iTechArt Group developed a web application for a tracking software company . Building off an MVP and improving the platform, they shifted from Twilio to .NET and Clojure.

    The Reviewer
     
    1-10 Employees
     
    New York, New York
    Tommy Mei
    CTO, PhoneWagon
     
    Verified
    The Review
    Feedback summary: 

    The platform was presented to investors, and they were able to raise a considerable amount of funding. Revenue continues to grow, and customers are happy with new features. Despite being based overseas, iTechArt Group ensured strong communication through a locally-based project manager.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    My company is named PhoneWagon and we do call tracking for marketers and small businesses. We also provide a communication tool for our clients to contact their potential leads. I’m the CTO.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with iTechArt Group?

    We needed to build and MVP product to show investors. iTechArt Group provided resources at a good cost to build out this product.

    SOLUTION

    What was the scope of their involvement?

    It was a web application. After we developed an MVP, they helped us optimize what we already had in place. They helped us create a better version, fix some technical issues we had, move to a newer tech stack, and include new features.

    We initially built everything off of Twilio, so they worked closely with us on that. Our MVP was written in .NET on the backend, and they helped us transition to a Clojure backend.

    What is the team composition?

    We worked with a project manager that is local. Then the team fluctuated between 1–2 members during the duration of our project.

    How did you come to work with iTechArt Group?

    It was difficult to find Clojure developers. We went through a program called Techstars, so they were recommended.

    How much have you invested with them?

    We spent about $200,000.

    What is the status of this engagement?

    We started in May 2018 and it’s ongoing.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement? 

    We were successful, and were able to raise a little over $2 million. Revenue continues to grow, and we’ve been able to deliver features that customers ask for. All of our projects have been successful. We’re happy working with them and want to continue to work with them. Without them, we’d probably be paying double for the resources.

    How did iTechArt Group perform from a project management standpoint?

    They’re based in Belarus, but our local project manager was easy to communicate with because he was in our time zone. We also met face-to-face a few times. We touched base once a quarter.

    What did you find most impressive about them?

    One resource in particular added tremendous value to the team. Their training and experience was great. Using their network, they were able to find someone who knew Java and could work in Clojure. So they had a pool of resources to recruit specifically for our needs.

    Are there any areas they could improve?

    Nothing stands out.

    Do you have any advice for potential customers?

    Interview the developer you want to bring on board to make sure that they’re able to communicate well and understand your domain and the problems you want to solve.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 4.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Dev Staff Augmentation for Financial Services Company

    “iTechArt’s team takes ownership of delivering the best possible product they can.”

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    July 2019 - Ongoing
    Project summary: 

    iTechArt Group provides IT staff augmentation services to a financial services company. They’ve coded a rebranded app, integrated an analytical model, and helped with compliance work. Their support is ongoing.

    The Reviewer
     
    51-200 Employees
     
    Reston, Virginia
    Tanya Zimmerli
    Director of Product Management, StreetShares
     
    Verified
    The Review
    Feedback summary: 

    They’ve played a critical part in the company’s growth, with their work on the rebranded app helping to secure large clients. They supply proactive, timely, and skilled developers who don’t hesitate to challenge assumptions. They’re accommodating of the time difference and offer reasonable costs.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    The StreetShares platform is a multi-tenant on-boarding, decisioning, and lending platform provided to banks, credit unions, and non-financial institutions — organizations that aren’t technically banks but want to provide loans to their small-business customers. 

    As the head of product for the platform, I'm responsible for the functionality of the component lending systems as well as conceptualization of new services in the Lending as a Service model.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with iTechArt Group?

    Last summer, during the pivot, we took our old application into a white label model, so that banks could actually make it feel coherent with their online banking experience. If they didn’t have a strong online banking experience, they could, at the very least, make it feel like the app was part of their offering. In doing that, we also made a number of radical changes to the way the borrower application worked. We needed more capacity to do that, so we looked to iTechArt to supplement our team.

    SOLUTION

    What was the scope of their involvement?

    iTechArt provided two fantastic developers on super short notice. From a coding perspective, they started the work on the branded application before my in-house team even began on the project. About two months later, we added two more developrs. When we delivered in December of 2019, a large proportion of the application had been developed by the iTechArt developers.

    Since then, we've worked together on a number of other challenging projects. Throughout iTechArt has taken our ideas and concepts and run with them, delivering the best possible solutions and products.

    What is the team composition?

    We have four developers from iTechArt at the moment, and may expand in the future.

    How did you come to work with iTechArt Group?

    I’d worked with iTechArt at my previous company and had a fabulous experience with them there. When I got to this company in early 2019, it was fairly obvious that we didn’t have nearly enough developer capacity to meet our business needs. I suggested we contact iTechArt and a couple of months later we began the current relationship with StreetShares.

    How much have you invested with them?

    We’re at the low end of $50,000–$100,000. The cost is very reasonable for what we’ve gotten.

    What is the status of this engagement?

    We started with two developers in July 2019, and then brought on two more developers from iTechArt at the end of August. We rolled the project out in December. The work is ongoing.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    All four developers we have from iTechArt have just been fantastic. Something I really love about them is that they’re experienced and not afraid to ask questions or suggest better ways of doing things. They challenge assumptions and drive us to try better software. When we’ve worked with offshore developers before and told them to do something, they’d do it to the letter. iTechArt’s team takes ownership of delivering the best possible product they can. They’ve been just fantastic to work with, from start to finish. They’ve been responsible for developing a huge portion of the project, and they’ve done a fantastic job.

    The branded borrower application — which iTechArt built a significant part of — has been the deciding factor in bringing on a number of our largest clients. I don’t have actual statistics, but I believe that our two largest clients have said that they signed up with us because they felt that the application was so lovely and provided such a good experience. It’s clearly making a huge impact on our ability to sell to our clients.

    How did iTechArt Group perform from a project management standpoint?

    They’re proactive in noting where things are and whether they might miss a deadline, although I don’t think they’ve missed any. They’re fast; if anything, we have trouble keeping up with them. They’re happy to work during our working hours. They’re off and on until at least 11 in the morning, and often until 12 or later, which is fairly late in the day for them. That gives us a nice chunk of overlap with our in-house team. They work as part of our team, and they’re right there for sprint planning, common grooming meetings, and standups. 

    What did you find most impressive about them?

    We’ve been able to bring in absolutely top-caliber talent. These are developers that we’d be happy to hire locally if they were here in this tough job market. They’re just super professional, really good developers. We’ve been able to get them in quickly, which is hard to do at the moment if trying to hire domestically. We’re often looking at a three-month or longer timeframe to go through the recruiting and onboarding process. They’ve all been up to speed really fast, so they’ve been easy to work with from infrastructure and DevOps perspectives. A lot of people think of offshore teams as being second-tier, but that hasn’t been our experience at all.

    Do you have any advice for future clients of theirs?

    They should treat iTechArt as part of their team and let them do what they do well. I think we’d get tripped up if we treated them like junior developers and they needed to be told every little thing; we’d unnecessarily slow them down. Clients should treat them like the senior developers that they are. My experience is that iTechArt will perform just like the local developers in the same capacity.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
      They’ve never missed a deadline.
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer
      I already have several times.

    Full-scope API Development for Applied Physics Company

    “They created an extremely robust, complicated project reliably.”

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $200,000 to $999,999
     
    July 2014 - 2018
    Project summary: 

    Using a Python and MySQL, iTechArt Group has built out the technical infrastructure for a consumer information database. The partner selected the team of engineers from the company themselves.

    The Reviewer
     
    1-10 Employees
     
    New York, New York
    Gianni Martire
    CEO, Applied Physics
     
    Verified
    The Review
    Feedback summary: 

    The team completed the required deliverables within the proposed timeline and budget. Exceeding the expectations set by the client, they used their transparency and superior communication skills to provide a stand-out service. The client referred many other companies to them.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the former owner of an applied physics company.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with iTechArt Group?

    They were responsible for building out the entirety of our API and tech infrastructure.

    SOLUTION

    What was the scope of their involvement?

    After determining the best market fit, we built out the entirety of our technical infrastructure. That included API integrations and documentation. I visited their offices to build rapport and hand-pick the team of engineers myself. We requested that they create the infrastructure using Python and MySQL. Our team provided them with designs, and they handled the technical end of the work. 

    We built a large database of consumer information. Companies were able to use it to gain insight into their callers’ demographical information. For instance, an amusement park could use it to see if a single person was calling rather than a mother of three. We provided insights and data that way. They created that from the ground up. 

    What is the team composition?

    We started with one developer but scaled up to a team of eight people. They assigned a project manager to the work to keep communications streamlined.  

    How did you come to work with iTechArt Group?

    I found them through my network after I was referred to them. Over the years, I got to know their team. Because of my positive experience with them, I’ve referred them to several startups in my network.

    What is the status of this engagement?

    We started working with them in July 2014–2018.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    Everything was completed on time and any delays and downtime were very rare. I was really impressed by that, previously thinking this was unachievable. 

    How did iTechArt Group perform from a project management standpoint?

    We communicated with our project manager over Skype and email. 

    What did you find most impressive about them?

    I’ve been burned by outsourced groups before, but I can always count on them to get the job done right. They created an extremely robust, complicated project reliably. Similarly, none of the companies I’ve referred them to had anything but a positive experience. 

    Are there any areas they could improve?

    Their communications were handled particularly well. 

    Do you have any advice for potential customers?

    We’ll continue working with them into the future and recommending them to others.

    5.0
    Overall Score I was shocked by how well they handled the project.
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
      They’re pretty competitive with other firms.
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer
      I’ve referred them tons of times.

    Development for Water Utilities Analytics Platform

    "They were really easy to work with at the end of the project."

    Quality: 
    5.0
    Schedule: 
    4.0
    Cost: 
    3.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    May - Nov. 2019
    Project summary: 

    iTechArt Group provided web and mobile development services for a water utilities analytics platform. This included adding major road map features and making UI/UX improvements.

    The Reviewer
     
    1-10 Employees
     
    San Francisco, California
    Peter Williams
    CTO, Dropcountr
     
    Verified
    The Review
    Feedback summary: 

    The team delivered quality results across a variety of projects. iTechArt Group's competent team is eager to provide a high level of customer service and support. The team establishes a smooth workflow, ensuring both teams are on the same page throughout the project.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    I am the CTO of a small company that provides customer engagement and conservation software to water utilities.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire iTechArt Group?

    Our web application and mobile apps were looking a little dated and somewhat dissimilar from each other. We also needed more capacity on the backend team to quickly release some important road map features.

    What were your goals for this project?

    We wanted to release some roadmap features quickly, include updateing the web and mobile applications to have the same look and feel.

    SOLUTION

    How did you select this vendor?

    We have used iTechArt before and had good results. We choose to use them based on our positive experiences before.

    Describe the project in detail.

    There were several projects:

    • Existing ios and android apps were modified in a variety of ways to improve the user experience and aesthetics.
    • The web application was rearchitected and rewritten in React to provide a better user experience and to match the look and feel of the mobile apps.
    • Several major road map features were added to the platform.

    What was the team composition?

    We were assigned 2 developers, one backend focused and one frontend focused. I directly managed the developers with daily standups, writing stories and reviewing pull requests.

    We also had a non-billing technical lead/supervisor from iTechArt. The technical lead took a hands-off approach once my competence at and interest in managing the developers became apparent. I think he would be very helpful for less technical and/or experienced clients.

    RESULTS & FEEDBACK

    Can you share any outcomes from the project that demonstrate progress or success?

    Over the half-year engagement, the iTechArt developers helped us deliver substantial improvements to the platform, mobile apps, and web apps. The developers were highly competent and eager.

    How effective was the workflow between your team and theirs?

    The workflow was great. The developers adopted our software development process and practices and participated as full members of the development team.

    What did you find most impressive about this company?

    The quality of the developers provided. They were really easy to work with at the end of the project.

    Are there any areas for improvement?

    Overall we are very pleased with how this project went.

    4.5
    Overall Score
    • 4.0 Scheduling
      ON TIME / DEADLINES
      The timezone difference is a little challenging but everyone at iTechArt worked with us to find meeting times that worked.
    • 3.0 Cost
      Value / within estimates
      Not exactly low cost but the quality of work and people is great.
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    iOS & Android App Dev for Real Estate Firm

    “They’re a great team and a good group of people to work with.”

    Quality: 
    4.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    Confidential
     
    Dec. 2019 - Ongoing
    Project summary: 

    iTechArt Group lent development, QA, and project management resources to a restaurant title company. They created an iOS and Android app after completing a trial development project.

    The Reviewer
     
    1-10 Employees
     
    United States
    Senior Engineering Manager, Real Estate Firm
     
    Verified
    The Review
    Feedback summary: 

    Largely working autonomously, the team has consistently been able to handle complex projects with little to no direction. They communicated effectively through Slack and Jira. Despite a difference in time zones, they reliably delivered the final solutions on schedule and according to budget.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the senior engineering manager at a restaurant title company. 

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with iTechArt Group?

    They’re supporting the legacy app and doing both iOS and Android work for us.

    SOLUTION

    What was the scope of their involvement?

    They reached out to me during a time when I was looking for someone to take a small iOS/Android project off our hands. We did that as a trial project, and their developers proved to be super-competent. Later on, we contracted them to do a full development project. They provided a team of engineers, QA resources, and a tech lead. The team was fully-autonomous for this project.  

    What is the team composition?

    I work with six of their resources: developers, QA assets, and a project manager.

    What is the status of this engagement?

    They’ve done a series of month-long projects with us. The current one started in January 2020.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    It was nice that they were able to carry the project to completion. We didn’t have to hire a staff of people for a singular project. After the engagement, they answered questions we had about integrating the work into our operations. They’ve been available to make sure we can move forward with their products. 

    In this current product, they’re showing competence in getting a legacy platform up and running. It’s nice to not have to worry about supporting that app in-house.  

    How did iTechArt Group perform from a project management standpoint?

    I communicated with their team daily. We communicate with them through Jira and Slack. Our team handles most of the project management, but they are great at communicating and delivering on time. 

    What did you find most impressive about them?

    They’re a great team and a good group of people to work with.

    Are there any areas they could improve?

    There’s a time zone difference, so we have to make sure that we’re organized on our side to accommodate questions they may have on the job. If we aren’t on top of their requests, it’s easy to lose time. That, of course, isn’t their fault.

    5.0
    Overall Score They’re a perfect team for this project.
    • 5.0 Scheduling
      ON TIME / DEADLINES
      They don’t miss deadlines.
    • 5.0 Cost
      Value / within estimates
      We get a lot of quality for the cost.
    • 4.0 Quality
      Service & deliverables
      The quality is definitely good, but there’s some room for improvement.
    • 5.0 NPS
      Willing to refer

    .NET Angular Staff Augmentation for Company

    "The fact that we continue working with them speaks volumes about their impact."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $200,000 to $999,999
     
    May 2015 - Ongoing
    Project summary: 

    iTechArt Group augmented a team, offering developers, QA testers, and DevOps experts. They assisted with developing an AWS platform with .NET, Angular, and a SQL backend. Their team continues providing support.

    The Reviewer
     
    51-200 Employees
     
    Donnington, United Kingdom
    Tim Sewell
    CTO, Webfinity
     
    Verified
    The Review
    Feedback summary: 

    iTechArt Group’s skilled expertise spurred continued engagement. They act as a true member of the team. Their team delivers high-quality work on time, without a lot of direction and guidance. They proactively discuss issues and are receptive to feedback. Communication is streamlined and frequent.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the CTO of Webfinity, a platform that enables partners and vendors to work together across all types of content and data. We bring in opportunities, leads, accounts, documents, articles, and blogs from various vendor systems. Then, we enable the vendor to share those with their partners. After that, the information gets broken down into specific tagging that’s based on which content is delivered.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with iTechArt Group?

    We’ve always struggled to find motivated developers. Our main goal was finding a partner that could help us onboard new staff members, including QAs, DevOps experts, and developers, in a quick turnaround. We didn’t want to waste resources or spend time interviewing hundreds of people.

    SOLUTION

    What was the scope of their involvement?

    We needed help developing a single-page application that sits on AWS. It uses .NET and Angular on the frontend, with SQL and other Amazon databases on the backend. After speaking to iTech Art Group about the types of people we were looking for and the holes we saw in our business, they helped us identify what we needed.

    We were looking for three to four people initially. After setting up a few calls and having brief discussions, they flew their team out to work in our UK offices, where they spent between 10-14 days working with our existing development team. It’s a continuous cycle of conversations and feedback sessions with the development team and account manager.

    What is the team composition?

    We work with around six people from iTechArt Group.

    How did you come to work with iTechArt Group?

    iTechArt Group was recommended by someone who’d used them for a previous project. We were in the early stages, looking at our options in the space. After the strong recommendation, we had conversations with their team and felt confident in their offerings.

    How much have you invested with them?

    iTechArt Group has a three-tiered level service plan for personnel. Depending on their level, each developer has a yearly salary of $60,000-$80,000. Most of the people on our team are on the higher end of that range.

    What is the status of this engagement?

    We started working with iTechArt Group around mid-2015.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    The fact that we continue working with them speaks volumes about their impact. iTechArt Group’s team has experience across front- and backend development. Their DevOps team understands how to deploy their services using specific technology. They’re eager to learn and skilled. Their team blends incredibly well with ours; we can’t distinguish them from our other members. They each take the lead on different aspects.

    From our perspective, it’s been a complete success. I’m confident that without their resources we wouldn’t have been able to push the product forward as quickly as we have.

    How did iTechArt Group perform from a project management standpoint?

    The process has been a combination of day-to-day interactions, Slack for communication, and Hangouts meetings. I have frequent conversations with our account manager that involve catching up and running ideas and feedback. We talk about any issues or challenges, or if we need to invest in other technologies or services. I’m working across all of the teams and have conversations with someone from each one.

    Projects are run through agile development. Their team takes on user stories and delivers on time, often going above and beyond. They do whatever is required, based on what our teams have agreed upon.

    What did you find most impressive about them?

    The key thing I look for when it comes to people involved in our business are people who can take responsibility and ownership over their work. I don’t want to direct people every day, telling them what to do. While people work best with guidance from above, everyone has to be willing to stand up and make changes or enable us to make changes to processes. We got lucky with iTechArt Group because they fit that mold and with our team perfectly.

    We don’t have to worry about finding a new developer. I could get someone tomorrow from their team that would be of incredibly high quality.

    Are there any areas they could improve?

    One potential challenge is the language barrier. Their English varies, but they speak it better than I could ever speak a different language. It can be noticed at times, but a lot of conversations are through Slack, and their written English is absolutely perfect.

    In terms of improvements or more expectations, there isn’t anything I would ask more of from iTechArt Group. They deliver what we ask them to provide, in a way that’s in-line with how we see all of our staff members.

    Do you have any advice for future clients of theirs?

    My main advice would be to have conversations with the account managers. They have a vast wealth of experience and can work in a variety of different projects. Even with companies who aren’t sure what they’re looking for, iTechArt Group can help define a role based upon the experiences they’ve had within the industry.

    5.0
    Overall Score Before working with them, the stress and challenge of bringing new people was an absolute nightmare.
    • 5.0 Scheduling
      ON TIME / DEADLINES
      They’re hardworking and do a good job. Whether they meet deadlines is down to the person actually running the projects.
    • 5.0 Cost
      Value / within estimates
      Compared to the costs of others and the level of technical skill, iTechArt’s value is lightyears ahead.
    • 5.0 Quality
      Service & deliverables
      They found the right people for the right job every single time. They also managed the handover process well.
    • 5.0 NPS
      Willing to refer
      I’ve already referred them to a number of people, whenever the conversation came up.

    Data Analytics Dev for Analytics Company

    “Overall, I recommend working with them. We had an excellent experience.”

    Quality: 
    4.5
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    June - Dec. 2018
    Project summary: 

    Working off of a prototype, iTechArt Group used a variety of technologies to scale a cloud-based analytical tool and make it more accessible for users. They also added functionality to improve flow and speed.

    The Reviewer
     
    1-10 Employees
     
    New York, New York
    CTO, Analytics Company
     
    Verified
    The Review
    Feedback summary: 

    iTechArt Group delivered stable and reliable technical work that met all requirements. They were prompt and responsive, communicating consistently and addressing problems and concerns quickly. Their diligent work ethic kept the project on schedule.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the CTO at an analytics company. We use cloud-based software to analyze preclinical research data and share it with the pharmaceutical industry, facilitating and accelerating the development of new therapies and drugs.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with iTechArt Group?

    We needed a vendor to create a cloud-based database that allows our clients to log in and generate data reports.

    SOLUTION

    What was the scope of their involvement?

    Before engaging iTechArt Group, we’d already build a prototype of the solution with working frontend and backend systems. We tasked their team with transforming the basic version into a sellable product. Following our detailed development plan, they scaled the product and added functionalities to make it more user-friendly. They also improved the solution’s flow and speed, making it more stable and reliable. In terms of technology, they used HTML, JavaScript, and D3.js in the frontend and Python and PostgreSQL in the backend. The entire product is built on an AWS platform.

    What is the team composition?

    We always worked with one frontend developer and one backend developer. The backend specialist stayed the same throughout the engagement, but the frontend specialist rotated based on our needs. Their company has a lot of depth, so they were able to provide an experienced resource whenever we shifted our focus or overall direction.

    How did you come to work with iTechArt Group?

    I found them on Clutch. Initially, we considered several developers in our thorough interview process. It was difficult to choose the right vendor, but iTechArt Group allowed us to assemble a custom team from their large pool of developers. We were able to choose the resources best fit to work on our project.

    How much have you invested with them?

    We spent a bit over $70,000.

    What is the status of this engagement?

    We worked together from June–December 2018.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    We’re very happy with the results. The iTechArt Group team was very transparent, providing accurate estimates up front. They prepared for unintended challenges, which helped keep us on schedule.

    How did iTechArt Group perform from a project management standpoint?

    They offered to assign a project manager, but we preferred to keep that responsibility on our end. We have a better understanding of the project, and how it relates to our business, so we decided it would be more efficient to have them focus solely on the technical components.

    Looking at their work ethic, they were very focused, dependent, and goal-oriented. Each task was well executed. If necessary, they provided objective feedback on any problems and challenges that arose. We had a productive working relationship. We scheduled a long phone call every other day but communicated continuously in between. We started each conversation with a briefing to lay out our daily and weekly priorities.

    What did you find most impressive about them?

    They always delivered on time. If there was a problem, they alerted us days in advance and promptly address it. We never felt like we were in the dark. Additionally, they were also very flexible. When we decided to change the project’s direction, iTechArt Group was able to quickly rotate staff to accommodate our requests.

    Are there any areas they could improve?

    The only challenging aspect of this experience was navigating the time difference. Other than that, I’m happy with their services.

    Any advice for potential customers?

    I recommend clients consider the time difference when deciding to partner with iTechArt Group. If the project can be planned ahead of time, they’re the perfect option. Overall, I recommend working with them. We had an excellent experience.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
      We felt like a priority. They were always on time and willing to accommodate our schedule.
    • 5.0 Cost
      Value / within estimates
      They offer a lot of value for their price compared to others in the market.
    • 4.5 Quality
      Service & deliverables
      All of their technical work was clean and stable.
    • 5.0 NPS
      Willing to refer
      I’m very likely to refer them.

    Software Development for Security Firm

    “The work we've been able to quickly launch wouldn't have been possible without iTechArt's help.”

    Quality: 
    5.0
    Schedule: 
    4.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    Feb. 2018 - Ongoing
    Project summary: 

    iTechArt provides software development services for various projects, including analysis, QA, and implementation.

    The Reviewer
     
    51-200 Employees
     
    Bethesda, Maryland
    Former VP Product, Security Company
     
    Verified
    The Review
    Feedback summary: 

    iTechArt provides high-quality development services for a reasonable rate. In addition to the caliber of their work, their team is easy to work with, highly adaptable, responsive, and accessible. They continue to be highly valued partners.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I'm the former VP of product for a security company.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with iTechArt?

    We engaged iTechArt to help our team with a number of software development projects.

    SOLUTION

    What was the scope of their involvement?

    iTechArt collaborates with our internal development team to build out different software products. For the first project they worked on, we provided a one-page outline and general guidelines, and they took the project through analysis, development, and implementation. Each project consists of agile sprints and QA as well.

    What is the team composition?

    We have a project manager on our end who works with a handful of developers and QA staff on their team who we're in touch with for daily standup meetings.

    How did you come to work with iTechArt?

    A CEO of another company recommended iTechArt to our CEO, so we decided to call them and give them a shot.

    How much have you invested with them?

    We invested about $100,000 in 2018, but the scope of work isn't yet completed.

    What is the status of this engagement?

    We've been working together since February 2018.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    The engagement has been very successful overall thus far. The work we've been able to quickly launch wouldn't have been possible without iTechArt's help. In addition to the quality of their code, they've also integrated extremely well into our team, adapting to our internal processes relatively seamlessly.

    How did iTechArt perform from a project management standpoint?

    They're very responsive and accessible; we can always reach them through Slack. They do a great job of setting our expectations and providing feedback where they feel it could improve project outcomes.

    What did you find most impressive about them?

    They're easy to work with and very communicative. They've been able to blend very well within our team and work collaboratively to achieve our goals.

    Are there any areas they could improve?

    No. I've been very pleased with everything thus far.

    Do you have any advice for potential customers?

    Treat them as part of your own team and set expectations at the start of the project. It's also important to maintain an open line of communication and be as transparent as possible, so they're better able to meet your needs.

    5.0
    Overall Score
    • 4.0 Scheduling
      ON TIME / DEADLINES
      Some deadlines shifted slightly, but we've been happy with their timeliness for the most part.
    • 5.0 Cost
      Value / within estimates
      They provide excellent developers for a reasonable rate.
    • 5.0 Quality
      Service & deliverables
      We've been consistently happy with the quality of their deliverables.
    • 5.0 NPS
      Willing to refer

    MVP Software Dev for Call Startup

    "iTechArt truly had some of the most professional people I’ve worked with."

    Quality: 
    5.0
    Schedule: 
    4.5
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $1,000,000 - $9,999,999
     
    Apr. - Sept. 2013
    Project summary: 

    iTechArt Group provided software development services, working on an MVP for the startup. They worked on the infrastructure, backend database, programmed the matching algorithm, and developed the frontend.

    The Reviewer
     
    11 - 50 Employees
     
    New York, New York
    CEO & Founder, Security Company
     
    Verified
    The Review
    Feedback summary: 

    The development project progressed smoothly with over 100 customers successfully using the software, and the results of the project allowed the startup to join an incubator. The team managed the geographical and time difference in the project effectively, acting transparently throughout.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the CEO and founder of a security company. We’re a spoof identification platform for enterprise business customers. We identify if the caller ID is authentic for inbound call centers to help them detect fraud and increase efficiency.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with iTechArt Group?

    We needed MVP software development for our startup but had a very limited budget. As a result, we sought access to the most talented engineers we could find at the best price for our company. We also wanted to find engineers that had a good mix of doing what was asked of them while knowing when to push back. They needed to know when to add their own input and offer commentary.

    SOLUTION

    What was the scope of their involvement?

    Since day one, they were our sole developers and worked with us through every challenge. They helped to build our website, including all the frontend development work as well as everything on the backend (e.g., the database and infrastructure). They also did the programming for our matching algorithm.

    What is the team composition?

    We worked with between 1–10 team members over the years.

    How did you come to work with iTechArt Group?

    My former co-founder worked with them at a previous company, so he already knew them and their work quality. When it came time for us to choose a firm, we defaulted to them because of his previous good experience.

    We needed people with a pretty good command of the English language, which is also an issue when you’re dealing with outsourced developers. I felt that we got all that we were looking for from them.

    How much have you invested in them?

    We invested around $25,000 per month for 60 months.

    What is the status of this engagement?

    We worked with them on this project from April–September 2013. Overall, the collaboration has spanned around five years in total. We currently don't have any projects with them.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    We used the product they built and got into a startup accelerator called the Y Combinator with it. We had over 100 customers, including large, well-known companies. Everything our company provided to the marketplace in our legacy tool was the direct result of iTechArt.

    How did iTechArt Group perform from a project management standpoint?

    It was pretty good. My former co-founder was responsible for managing them. We communicated multiple times a day. They were as good as any onshore or in-house team that we worked with. Some things were outside of their control. For example, because of our time difference, they didn’t have an opportunity to ask us the right questions in time. However, at max, we only lost 10% of efficiency given the time zone difference and the language barrier.

    What did you find most impressive about them?

    They’re good engineers. Anyone that has employed people has always dealt with challenges in managing attitudes and mentalities, not to mention bringing in external stress and frustration into the job. But iTechArt truly had some of the most professional people I’ve worked with. They were as much of a model team as they could have been, considering they weren’t actually on our team.

    Are there any areas they could improve?

    No, not really. They were transparent with billing. The team was talented, and the price was very competitive. They even invited us to their office in Belarus, and we went out there as a team for two weeks to meet. Konstantin (Vice President of Business Development, iTechArt Group) personally hosted us, took us out to dinner, and showed us the city. Everything was top notch, from their professionalism and customer service to their billing structure. If I ever use a service like this again, they will be my first and only call.

    Do you have any advice for potential customers?

    It would be helpful to have a relationship manager in the US to help bridge the gap and get the appropriate people upfront. This would allow us to get the most out of the relationship, making sure that expectations are managed, especially if there are several developers. If you are looking for one or two people to do short-term project work, it’s a straightforward process with them.

    5.0
    Overall Score Even after we stopped working with them, we still maintained a relationship with their leadership.
    • 4.5 Scheduling
      ON TIME / DEADLINES
      There are always deadlines that get missed, but that is the nature of engineering.
    • 5.0 Cost
      Value / within estimates
      It was a third of the cost of onshore. At the most, we only lost 10% efficiency compared to in-house.
    • 5.0 Quality
      Service & deliverables
      I’ve worked on both sides of the table with outsourced firms, and iTechArt Group’s team was by far the best.
    • 5.0 NPS
      Willing to refer
      I have referred them a dozen times or more already. I would highly recommend them to anyone.

    Augmented Software Dev for Video Advertising Company

    “They work very fast, but still consistently deliver high-quality work.”

    Quality: 
    5.0
    Schedule: 
    4.5
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    Confidential
     
    Sept. 2017 - Ongoing
    Project summary: 

    iTechArt Group is assisting with the development of a content management software for video advertisements. The team is building the system to accommodate multiple social media platforms like YouTube and Facebook.

    The Reviewer
     
    201- 500 Employees
     
    Los Angeles, California
    Principal Product Manager, Ad Company
     
    Verified
    The Review
    Feedback summary: 

    The evolving system is scalable, maneuverable, and neatly designed, offering a niche experience to users. iTechArt Group is very organized, managing the scope of the project efficiently. They work at a good pace, routinely delivering top-notch work that aligns with the larger vision.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the principal product manager for an agency that provides digital rights management services and targeted advertising on social video platforms.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with iTechArt Group?

    We were building out a new version of our software platform and were looking to augment our internal resources to speed up the development timeline.

    SOLUTION

    What was the scope of their involvement?

    The project involved expanding our digital rights management software from one platform that works with YouTube, to an extendable software that can connect to multiple social platforms, like Facebook.

    We started with a general onboarding phase where we discussed the current state of our product and provided iTechArt Group with some necessary background information. We offer a niche service, so we took the time to help them form a good understanding of our customers, our users, and the problems we needed to address.

    From there, the team worked in tandem with our internal resources to scope out the different components of the project. We released an internal MVP for our users to review video content for our customers on Facebook. Then, using an agile methodology, we started working on new feature sets with scheduled milestones throughout to help us track our project. We collected feedback on each update, made the changes, and continued developing in an iterative fashion.

    The software’s front- and backend are built with Python and React. We’re integrating the system with both the YouTube and Facebook APIs, but, ultimately, the design will be able to accommodate any platform.

    What is the team composition?

    We work with about six developers: three in the US and three overseas.

    How did you come to work with iTechArt Group?

    I wasn’t involved in the process, but I believe that someone on our team of engineering executives had worked with them previously and recommended that we use them for this project. We still interviewed a multitude of companies, but iTechArt Group offered the most appealing arrangement. They provided a collection of resumes and allowed us to choose the individuals that we wanted to work with, rather than contracting an entire company.

    What is the status of this engagement?

    We started working together in September 2017, and the project is ongoing. Our current agreement is through the end of this year, but we’re hoping to get budget approval to continue the partnership.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    This product is pivotal for our business. iTechArt Group is helping us develop a niche experience that is scalable, accessible, and user-friendly. Externalizing this software will transform our company, allowing our customers to better review and manage their video advertising.

    How did iTechArt Group perform from a project management standpoint?

    Because we don’t have an assigned project manager, it’s a bit of a challenge for both sides. The developers take on a lot of responsibility, and everyone really has to pitch in to keep the project running on track. We plan to hire someone to take on that role within the next couple of weeks, which will be a huge help. iTechArt Group does a great job of organizing the workflow, but it shouldn’t have to be their focus.

    Currently, we have a scheduled daily standup to discuss updates and address any questions; any other communication is done via Slack channels. We use Jira for ticketing, commenting on each task to note major decisions.

    What did you find most impressive about them?

    They work very fast, but still consistently deliver high-quality work.

    Are there any areas they could improve?

    I can’t think of anything specific. We started with a short-term contract and decided to extend it to over a year. We’ve been very happy with the experience.

    Any advice for potential customers?

    I recommend clients invest a decent amount of time in bringing the iTechArt Group team up to speed on the project, their business, and why the outcome is important. If they know exactly what they’re building, they’ll be able to ask better questions. They’re very thoughtful in their work, so its beneficial for them to have a well-rounded idea of how the product matters to its users.

    5.0
    Overall Score So far, it’s been an easy collaboration. To accommodate for the time difference, they’re extremely flexible.
    • 4.5 Scheduling
      ON TIME / DEADLINES
      They missed some deadlines, but it was always within reason.
    • 5.0 Cost
      Value / within estimates
      I can’t speak directly to the cost, but we’re still working with them because we appreciate their services.
    • 5.0 Quality
      Service & deliverables
      They are incredibly efficient, always producing high-quality work.
    • 5.0 NPS
      Willing to refer
      The investment is worth it.
    Verification

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    Verification Level
    Gold
    VERIFIED
    Business Entity
    Business Entity Name
    ITECHART GROUP INC.
    Status
    Active
    Jurisdiction of Formation
    New Jersey
    ID
    5263474
    Date of Formation
    Jan 9, 2018
    Source
    NYS Department of State
    Last Updated
    Feb 1, 2019
    Payment & Legal Filings
    Bankruptcy
    No
    Tax Lien Filings
    0
    Judgement Filings
    0
    Collections Count
    0
    Last Updated
    Jul 22, 2019
    Client Reviews
    VERIFIED CLIENT REVIEWS
    28
    OVERALL REVIEW RATING
    4.9
    Source
    Clutch
    LAST UPDATED
    March 24, 2020