IT Geeks is a Shopify Platinum Partner known for delivering top-tier services in Shopify Plus store design, redesign, migration, marketing, and mobile app development. We specialize in ensuring that your brand's online presence stands out in a crowded digital marketplace.
Our team of experts takes the time to understand your brand’s unique needs, delivering custom solutions that bring your vision to life. This is why our clients describe our work with words like "proactive communication," "technical expertise," "exceptional customer service," and "tailored solutions."
With over 10 years of experience in the E-commerce industry, we have become a trusted partner for more than 10,000 Shopify store owners worldwide. Serving a diverse range of industries, from fashion to healthcare, we specialize in delivering customized E-commerce solutions that drive success and growth. Whether you need a brand-new store design, a complete overhaul of an existing site, or assistance improving your digital presence, we’ve got you covered.
What makes IT Geeks stand out?
At IT Geeks, our success is measured by the success of our clients and the numbers tell no different story.
10+ years of expertise in Shopify development and E-commerce solutions
Highly skilled professionals who are passionate about your brand’s success
Over 5000 five-star reviews, reflecting our commitment to excellence
80% revenue growth experienced by our clients after partnering with us
Services we offer:
Migration to Shopify Plus
Shopify Plus UI/UX Design
Shopify Plus Development
Shopify Plus Maintenance
Mobile App Development
Custom Solutions & Integration
Digital Marketing (SEO, Google Ads, Meta Ads, and more)
Whether you're launching your first Shopify store or looking to optimize your existing one, IT Geeks is here to guide you every step of the way. Join the thousands of successful Shopify store owners who have elevated their E-commerce experience with our expert services. Let’
Min project size
$10,000+
Hourly rate
$50 - $99 / hr
Employees
50 - 249
Year founded
Founded 2015
Languages
1 Language that we service
English
No have been added yet...
Pricing Snapshot
Min. project size
$10,000+
Avg. hourly rate
$50 - $99
/hr
Rating for cost
4.9
/5
What Clients Have Said
IT-Geeks offers competitive pricing with high value for cost, consistently delivering projects on time and exceeding client expectations. Clients noted improvements in website functionality and user experience, often resulting in increased sales. Overall, the company is praised for its responsiveness and effective communication.
IT-Geeks is recognized for creating visually appealing and user-friendly websites. Their design expertise contributes to enhanced user experiences, which in turn leads to increased engagement and conversion rates.
Timely Delivery and Efficiency
Clients consistently report that IT-Geeks delivers projects on time and often ahead of schedule. Their efficiency in completing tasks and resolving issues has been a major contributor to the successful completion of projects.
Customization and Attention to Detail
Clients commend IT-Geeks for their attention to detail and ability to deliver customized solutions that align with specific business needs. Their expertise in creating tailored designs and functionalities has been a key factor in achieving project success.
Commitment to Client Satisfaction
IT-Geeks is dedicated to ensuring client satisfaction by delivering high-quality work and being flexible with client requests. Their commitment to understanding and meeting client needs has earned them a reputation for reliability and excellence.
Professionalism and Integrity
Clients appreciate the professionalism and integrity demonstrated by IT-Geeks throughout their engagements. Their honest and transparent communication fosters trust and confidence in their services.
A jewelry company hired IT-Geeks for IT services. The team enhanced the header, dimensions, and speed of the client's site.
The client was delighted with IT-Geeks' awesome work. The IT-Geeks team delivered on time and was responsive to the project's needs. The client also praised the team's communication, professionalism, creativity, and trustworthiness.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Entrepreneur & Founder of jessicacarlson.ca
Describe what your company does in a single sentence.
I sell fine jewelry
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire IT-Geeks to accomplish?
Fix header
Fix dimensions
Fix speed
SOLUTION
How did you find IT-Geeks?
Online Search
Why did you select IT-Geeks over others?
High ratings
Pricing fit our budget
Good value for cost
How many teammates from IT-Geeks were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
I love working with IT geeks! They are awesome
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Awesome
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes
What was your primary form of communication with IT-Geeks?
Email or Messaging App
What did you find most impressive or unique about this company?
Great communication, professional, patient, integrity, good value for money, trustworthy, talented and creative. Kind
Are there any areas for improvement or something IT-Geeks could have done differently?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Development for Pizza Stone Manufacturer
E-Commerce DevelopmentWeb Development
$10,000 to $49,999
Oct. - Nov. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their communication was off the charts."
Nov 20, 2023
Founder, Baking Steel Company
Andris Lagsdin
Verified
Other industries
Grand Rapids, Michigan
1-10 Employees
Online Review
Verified
IT-Geeks developed a website for a pizza stone manufacturer.
IT-Geeks delivered and launched a functional site on time, meeting expectations. The team led a clear, well-organized process and communicated effectively throughout. Above all, the client commended the team's exceptional collaboration skills.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder of Baking Steel Company
Describe what your company does in a single sentence.
We make a pizza stone out of ultra-conductive Steel.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire IT-Geeks to accomplish?
New Website
SOLUTION
How did you find IT-Geeks?
shopify
Why did you select IT-Geeks over others?
High ratings
Great culture fit
How many teammates from IT-Geeks were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We hired IT-Geeks to help us develop a new website.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We launched a new website at completion.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes, excellent communication and clear plan.
What was your primary form of communication with IT-Geeks?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their communication was off the charts.
Are there any areas for improvement or something IT-Geeks could have done differently?
I want to build another website with them.
RATINGS
5.0
"a true pleasure working with IT Geeks"
Quality
5.0
Service & Deliverables
"incredible."
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
"great value"
Willing to Refer
5.0
NPS
"exceptional
E-Commerce Development for Sporting Equipment Company
E-Commerce Development
$10,000 to $49,999
Sep. - Dec. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We were impressed by the efficiency with which they replied to requests and completed projects, no matter the size."
Nov 16, 2023
Marketing & Communication Manager, Bison, Inc.
Jennifer Cusick-Rawlinson
Verified
Manufacturing
Lincoln, Nebraska
51-200 Employees
Online Review
Verified
IT-Geeks provided e-commerce development services for a sporting equipment company. The team converted a WordPress website to Shopify, converting specific components from the old site.
The client was satisfied with IT-Geeks' work and impressed with the team's development speed. They delivered the project in half the time of other quoting vendors and communicated effectively through emails and messages. Moreover, they stood out for their efficiency and professionalism.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketing & Communication Manager of Bison, Inc.
Describe what your company does in a single sentence.
Manufacturer of sporting goods equipment.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire IT-Geeks to accomplish?
Convert WordPress site to Shopify
SOLUTION
How did you find IT-Geeks?
Referral
Why did you select IT-Geeks over others?
Pricing fit our budget
Good value for cost
Referred to me
How many teammates from IT-Geeks were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Bison, Inc. had a complex WordPress site with dealer locator, simple/variable products, photos and additional documents for each project. ITGeeks converted even very specific components of the old site to Shopify's platform.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
ITGeeks was so efficient and professional converting our complex WordPress website to Shopify that we signed an additional monthly maintenance agreement. We remain very satisfied and we are impressed at the speed at which they complete our projects. Our website conversion was completed in half the time of other quoting vendors. Ongoing maintenance projects are handled promptly and accurately.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
We could barely keep up with their delivery!
What was your primary form of communication with IT-Geeks?
Email or Messaging App
What did you find most impressive or unique about this company?
We were impressed by the efficiency with which they replied to requests and completed projects, no matter the size.
Are there any areas for improvement or something IT-Geeks could have done differently?
Not that I can think of.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Newsletter for E-Commerce Company
E-Commerce Development
Confidential
November 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They did an excellent job."
Nov 16, 2023
CEO, E-Commerce Company
Anonymous
eCommerce
Miami, Florida
1-10 Employees
Online Review
IT-Geeks created a newsletter for an e-commerce company. They set up a first-time discount for customers who would sign up for the newsletter and provided tutorials to answer the clients' questions.
IT-Geeks completed the project on time, and the client was pleased with the final results. The team guided the client well and even provided video tutorials throughout the project's duration. Overall, their communicative and responsive approach resulted in a positive partnership.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of an ecommerce company
Describe what your company does in a single sentence.
Clothing and e-commerce
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire IT-Geeks to accomplish?
Create a discount for first time customers
To create a new newsletter for my website and moving all current customers to klaviyo
SOLUTION
How did you find IT-Geeks?
Shopify
Why did you select IT-Geeks over others?
High ratings
Pricing fit our budget
Good value for cost
How many teammates from IT-Geeks were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
They created a all new newsletter for my website along with created a first time discount for customers that sign up to my newsletter, they also provided tutorials on multiple questions I had asked regarding the project aswell.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
N/a
Describe their project management. Did they deliver items on time? How did they respond to your needs?
10/10 Sarah helped me every step of the way and created video tutorials when I was unsure about certain aspects, kept great communication throughout the entire duration of the project aswell, they Replied to every email quickly and With great detail regarding the project
What was your primary form of communication with IT-Geeks?
Email or Messaging App
What did you find most impressive or unique about this company?
How quickly they responded to all emails with great detail, providing me with all the video tutorials I needed to understand the project fully
Are there any areas for improvement or something IT-Geeks could have done differently?
No they did an excellent job 10/10
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
E-commerce Website Revamp for Online Jewelery Store
E-Commerce DevelopmentGraphic DesignWeb Design
Less than $10,000
Jan. - Nov. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The project management was excellent in driving the project, following up and ensuring all the details were included."
Nov 16, 2023
CEO & Creative Director, Linda Fiore AB
Linda Wente
Verified
Other industries
Sweden
1-10 Employees
Online Review
Verified
An online jewelry store hired IT-Geeks to revamp their e-commerce website. The team integrated a Shopify template, designed a new concept, configured the site with apps, and provided support and training.
IT-Geeks delivered an improved website with modern features and enhanced navigation. The team was responsive and supportive to meet the client's needs. They maintained effective communication and timeliness throughout the workflow. IT-Geeks went above and beyond to ensure the project's success.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO and Creative Director of Linda Fiore AB
Describe what your company does in a single sentence.
Linda Fiore AB is an online jewelry store.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire IT-Geeks to accomplish?
New and improved layout of existing website
Assisting with design for better website navigation
Assisting with designing add-on sales on website
SOLUTION
How did you find IT-Geeks?
Online Search
I was looking for a Shopify expert
Why did you select IT-Geeks over others?
High ratings
Describe the scope of work in detail. Please include a summary of key deliverables.
A complete revamp of the existing e-commerce site, including:
New store design, integrating a new and customizable Shopify template
Concept and design
Configuration with apps, Klaviyo, review apps, Instafeed, geolocation, etc.
Testing and revising various concepts
Support and training (with video and discussions)
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
A new and improved e-commerce site
Modern features
Improved navigation
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The project management was excellent in driving the project, following up and ensuring all the details were included. Further more, the project manager was very responsive, supportive and a great team player. We had great and very clear communication throughout the project. Due to a specific need of Linda Fiore AB, we took a lot longer to launch the new site than what is typical. We feel we have a lot of value in this partnership with IT Geeks.
What was your primary form of communication with IT-Geeks?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They are very courteous and clear on their communication. They are extremely supportive of our needs and have gone above and beyond what is standard to make this project a success.
Are there any areas for improvement or something IT-Geeks could have done differently?
There is nothing to add, we are very happy with this project.
RATINGS
5.0
"Lots of ideas on how to make changes and customize the experience."
Quality
5.0
Service & Deliverables
"Extremely good service and quality"
Schedule
5.0
On time / deadlines
"They have a well-thought out plan for their project."
Cost
5.0
Value / within estimates
"The support throughout the project makes it definitely worth the money."
Willing to Refer
5.0
NPS
"I will definitely keep working with IT-Geeks and have recommended them to industry colleagues.
E-Commerce Dev for Beauty & Cosmetics Company
E-Commerce Development
Confidential
Sep. - Oct. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Working with their team was seamless!
Nov 14, 2023
Owner, Beauty & Cosmetics Company
Anonymous
Verified
Other industries
Grand Rapids, Michigan
1-10 Employees
Online Review
Verified
IT-Geeks rebuilt an e-commerce website for a beauty and cosmetics company. They executed the client's vision, optimized the UX, and crafted a visually appealing and interactive interface.
IT-Geeks delivered the project on time, meeting the client's expectations and garnering them positive feedback. They communicated frequently and promptly via email and virtual meetings, ensuring an effective workflow. Their extensive knowledge and excellent customer service were noteworthy.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the owner of a beauty & cosmetics company
Describe what your company does in a single sentence.
We are an online and in boutique spa services and retail.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire IT-Geeks to accomplish?
site rebuild
SOLUTION
How did you find IT-Geeks?
shopify experts
Why did you select IT-Geeks over others?
High ratings
Describe the scope of work in detail. Please include a summary of key deliverables.
IT Geeks successfully implemented my vision for a complete e-commerce rebuild. They did a fantastic job implementing the priorities and flow of the site to optimize the user experience, and created a visually pleasing and interactive experience throughout the site. Working with their team was seamless!
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We have had great feedback about the new site, and how enjoyable it is to shop! Both feedback from clients online and in boutique with us have really felt the difference, and in return we have as well.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The response was incredible with IT Geeks. Chris Taylor, the project manager always made sure all communication was clear, and had a timely response every time a request was made, or clarification was needed. He successfully communicated the vision with the rest of the team and implemented what was needed.
What was your primary form of communication with IT-Geeks?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
IT Geeks is super knowledgable, their response and customer service is the best ever experienced!
Are there any areas for improvement or something IT-Geeks could have done differently?
No.
RATINGS
5.0
"It Geeks is absolutely fantastic to work with, and delivered an incredible upgraded user experience with the new site design."
Quality
5.0
Service & Deliverables
"IT Geeks is so knowledgeable and a pleasure to work with!"
IT-Geeks developed a custom template for a swimwear retailer. They created templates for brand products and collections, created settings for each brand, and integrated a settings hub to facilitate universal changes.
The company described the IT-Geeks’ work as friendly, understanding, prompt, and informative. The team responded promptly and fixed any issues the company had. The project was done in time for launch.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the E-commerce and Marketing Director of Sunsets Inc
Describe what your company does in a single sentence.
Swimwear retailer
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire IT-Geeks to accomplish?
Custom Tabs
Custom Templates
Custom Fit Guide
SOLUTION
How did you find IT-Geeks?
Online Search
Why did you select IT-Geeks over others?
High ratings
Pricing fit our budget
How many teammates from IT-Geeks were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Template Creation: Develop templates for brand products and collections, ensuring ease of use for your team in assigning and customizing.
Dynamic Settings: Create settings for each brand's header and footer sections, allowing for straightforward updates of logos, menus, and other assets directly from the customization panel.
Centralized Brand Settings Hub: Construct a settings hub to facilitate universal changes to products and collections across brands.
Transfer of Custom Fit Guide Template: Migrate the custom fit guide template that was developed by IT Geeks to the new theme.
Collection List Modification: Update the collection list to include a scroll feature.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
IT Geeks gave regular updates, I was able to preview the website and provide feedback.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The best service! They responded promptly and fixed any issues I had. Our project was done in time for launch.
What was your primary form of communication with IT-Geeks?
Email or Messaging App
What did you find most impressive or unique about this company?
We love working with this company. Friendly, understanding, prompt, and informative. They make our vision come to life.
Are there any areas for improvement or something IT-Geeks could have done differently?
I can't think of anything
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"A+
Shopify Store Redesign for E-Commerce Retailer
Affiliate MarketingConversion OptimizationE-Commerce Development
Confidential
May - June 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"IT-Geeks are absolute professionals with a passion for helping businesses succeed."
Nov 10, 2023
CEO, Fight Or Flight Club
Sharon Krinsky
Retail
San Francisco, California
1-10 Employees
Online Review
IT-Geeks redesigned an e-commerce retailer's Shopify store and configured it for affiliate and email marketing capabilities. They created a dynamic, responsive, and SEO-friendly design for the online store.
Thanks to IT-Geeks' efforts, the client saw a significant improvement in their site's functionality, conversion rate, and customer satisfaction rate. The responsive team went above and beyond to understand the client's needs and provided custom solutions that exceeded expectations.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Fight Or Flight Club
Describe what your company does in a single sentence.
Fight Or Flight Club is an e-commerce retailer focused on the mental health market.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire IT-Geeks to accomplish?
Complete redesign of my Shopify store, ensuring that the design is dynamic, responsive and SEO-friendly.
Increase store's visibility, awareness, functionality, customer acquisition and retention, and increased sales.
Configure store for affiliate marketing and email marketing capabilities.
SOLUTION
How did you find IT-Geeks?
Shopify Experts Marketplace
Why did you select IT-Geeks over others?
High ratings
Pricing fit our budget
Good value for cost
Portfolio
How many teammates from IT-Geeks were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Shopify store design, homepage design, and functionality, collection page design and functionality, product page design and functionality, cart page design and functionality. App configuration, SEO, conversion rate optimization, affiliate marketing, and email marketing configuration. ADA/GDPR compliance, product review configuration, testing, deployment, and support.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The store is completely redesigned, functionality improved, a higher customer conversion rate, and many compliments.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
My IT-Geeks project manager is Amy, and working with her has been an absolute pleasure. She is highly knowledgeable and dedicated to providing top-notch service and support. She took the time to understand our unique needs and developed tailored solutions that exceeded our expectations. She was highly responsive to any and all questions, and the job came in on time and on budget. What else can you ask for? I cannot recommend Amy and IT-Geeks highly enough.
What was your primary form of communication with IT-Geeks?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
IT-Geeks are absolute professionals with a passion for helping businesses succeed. They know e-commerce inside & out, and their commitment to excellence is impressive. I felt like I was in the hands of experts every step of the way.
Are there any areas for improvement or something IT-Geeks could have done differently?
I cannot think of any areas for improvement or changes I would have wanted with my IT-Geeks experience.
RATINGS
5.0
"I will absolutely call on IT-Geeks again."
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"I cannot recommend Amy and IT-Geeks highly enough.
Web & Mobile App Dev for Golf Equipment Company
E-Commerce DevelopmentWeb Design
Confidential
Oct. - Nov. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They completed all necessary website changes."
Nov 8, 2023
Executive, Golf Equipment Co
Anonymous
Verified
Other industries
Tampa, Florida
1-10 Employees
Online Review
Verified
A golf equipment company hired IT-Geeks for web and mobile app development. The team redid the client's product pages and mobile views and addressed every bug among the products.
IT-Geeks successfully addressed all of the client's platform change requests. The IT-Geeks team was responsive and communicated well throughout the process. The client also praised the team's customer service.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the executive of a sports company
Describe what your company does in a single sentence.
Golf Equipment Sales
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire IT-Geeks to accomplish?
Redo of Product Pages
Fix Mobile View Issues
Misc. Website Fixes
SOLUTION
How did you find IT-Geeks?
Online Search
Why did you select IT-Geeks over others?
High ratings
Pricing fit our budget
Good value for cost
Describe the scope of work in detail. Please include a summary of key deliverables.
Redo of product pages, mobile view bug fixes, and misc. website fixes.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
They completed all necessary website changes.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Quick responses, and good communication.
What was your primary form of communication with IT-Geeks?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Excellent Customer Service.
Are there any areas for improvement or something IT-Geeks could have done differently?
None.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Design & Dev for Pet Products E-Commerce
E-Commerce Development
$10,000 to $49,999
Aug. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The team are prompt and flexible in how they share their thoughts and make adjustments to improve their quality."
Nov 8, 2023
Co-Founder, 24K9
Lien
Other industries
Australia
1-10 Employees
Online Review
A pet products e-commerce company has hired IT-Geeks for web design and development. The team redesigned a custom theme for the client's Shopify site to make it more appealing.
IT-Geeks continues to provide updates through their communication app. The team is extremely accommodating and does their best to deliver the requests discussed. Moreover, the IT-Geeks team has a commendable ability to accommodate requests from the client.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Cofounder of 24K9
Describe what your company does in a single sentence.
We are an ecommerce business selling dog accessories and training tools.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire IT-Geeks to accomplish?
To design a customised and optimised website to increase conversion rates.
SOLUTION
How did you find IT-Geeks?
Online Search
Why did you select IT-Geeks over others?
High ratings
Company values aligned
Describe the scope of work in detail. Please include a summary of key deliverables.
The work that has been involved relates to redesigning a custom theme website on Shopify that is appealing to website visitors and increases conversion rates.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Ongoing updates through communication app. Store previews were offered and all responses were provided in a timely manner.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They are extremely accomodating and do their best to deliver the requests discussed. The team are prompt and flexible in how they share their thoughts and make adjustments to improve their quality of work.
What was your primary form of communication with IT-Geeks?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their ability to accommodate requests for their clients is outstanding and they try their best to understand the business project goals.
Are there any areas for improvement or something IT-Geeks could have done differently?
n/a
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
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363 Reviews
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