IT Geeks is a Shopify Platinum Partner known for delivering top-tier services in Shopify Plus store design, redesign, migration, marketing, and mobile app development. We specialize in ensuring that your brand's online presence stands out in a crowded digital marketplace.
Our team of experts takes the time to understand your brand’s unique needs, delivering custom solutions that bring your vision to life. This is why our clients describe our work with words like "proactive communication," "technical expertise," "exceptional customer service," and "tailored solutions."
With over 10 years of experience in the E-commerce industry, we have become a trusted partner for more than 10,000 Shopify store owners worldwide. Serving a diverse range of industries, from fashion to healthcare, we specialize in delivering customized E-commerce solutions that drive success and growth. Whether you need a brand-new store design, a complete overhaul of an existing site, or assistance improving your digital presence, we’ve got you covered.
What makes IT Geeks stand out?
At IT Geeks, our success is measured by the success of our clients and the numbers tell no different story.
10+ years of expertise in Shopify development and E-commerce solutions
Highly skilled professionals who are passionate about your brand’s success
Over 5000 five-star reviews, reflecting our commitment to excellence
80% revenue growth experienced by our clients after partnering with us
Services we offer:
Migration to Shopify Plus
Shopify Plus UI/UX Design
Shopify Plus Development
Shopify Plus Maintenance
Mobile App Development
Custom Solutions & Integration
Digital Marketing (SEO, Google Ads, Meta Ads, and more)
Whether you're launching your first Shopify store or looking to optimize your existing one, IT Geeks is here to guide you every step of the way. Join the thousands of successful Shopify store owners who have elevated their E-commerce experience with our expert services. Let’
Min project size
$10,000+
Hourly rate
$50 - $99 / hr
Employees
50 - 249
Year founded
Founded 2015
Languages
1 Language that we service
English
No have been added yet...
Pricing Snapshot
Min. project size
$10,000+
Avg. hourly rate
$50 - $99
/hr
Rating for cost
4.9
/5
What Clients Have Said
IT-Geeks offers competitive pricing and delivers high value for cost, with many clients noting affordability and budget alignment. Most projects are completed on time, with responsive communication and effective project management, ensuring client satisfaction and positive outcomes.
While generally praised for their work, some clients suggest that IT-Geeks could enhance their attention to detail to reduce the need for revisions. A focus on minor aspects, alongside major ones, could further improve project outcomes.
Proficient in E-commerce Website Development
IT-Geeks is highly skilled in designing and developing e-commerce websites. They create visually appealing and functional sites that align with clients' brand aesthetics and enhance user experience. Clients praised their ability to implement complex customizations and integrate various features.
Responsive and Supportive Team
IT-Geeks is noted for their responsiveness and support, often going above and beyond to meet client expectations. They are quick to address issues, make necessary adjustments, and provide valuable suggestions to enhance project outcomes.
Impressive Problem-Solving Skills
Clients appreciate IT-Geeks' ability to solve complex problems and find effective solutions to technical challenges. Their proactive approach and ability to foresee and address potential issues contribute to successful project outcomes.
Expertise in Shopify Platform
The team at IT-Geeks demonstrates deep knowledge and expertise in the Shopify platform, enabling them to handle complex projects involving theme customizations, integrations, and migrations. Their technical proficiency ensures high-quality deliverables.
Commitment to Client Satisfaction
IT-Geeks is dedicated to ensuring client satisfaction by delivering projects on time, within budget, and to the client's specifications. Their commitment to quality and attention to detail is frequently highlighted by clients.
Website Migration & Redesign for Floral Design Company
Custom Software DevelopmentE-Commerce DevelopmentWeb Development
$10,000 to $49,999
Dec. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They are absolutely perfect for me."
Feb 27, 2024
Executive, Flowers Of The Press
Anonymous
Verified
Arts, entertainment & music
Logan, Utah
1-10 Employees
Online Review
Verified
A floral design company has hired IT-Geeks to migrate their website from Wix to Shopify and redesign it. The team integrated new features into the website to enhance the client's ordering processes.
Although the project is ongoing, IT-Geeks' work has received positive feedback. The team is highly responsive via Basecamp and helps the client land and execute their ideas. The team provides valuable suggestions for the project's success and helpful walkthroughs of certain features.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am an executive of Flowers Of The Press
Describe what your company does in a single sentence.
We press and preserve significant florals into custom pieces of art.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire IT-Geeks to accomplish?
Switch website from Wix to Shopify
Redesign Website for shopify
Include new functions to help the ordering process for our clients
SOLUTION
How did you find IT-Geeks?
Online Search
Why did you select IT-Geeks over others?
High ratings
Describe the scope of work in detail. Please include a summary of key deliverables.
WE WILL MIGRATE THE CURRENT WEBSITE “flowersofthepress.com“ FROM“WIX” TO “SHOPIFY” AND DESIGN IT FOR “TARA ZARBOCK” USING A SHOPIFY PREMIUM THEME. THE PROJECT WILL BE MANAGED BY A SENIOR PROJECT MANAGER WHO WILL TAKE CARE OF EACH AND EVERY ASPECT OF THE PROJECT AND WILL PROVIDE THE BEST RESULTS ALONG WITH THE SUGGESTIONS THAT CAN MAKE THE WEBSITE OUTSTANDING AMONG THE COMPETITORS.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
It is still ongoing but I love how the new site resembles my old one while incorporate new and beautiful features!
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Amy is the best! I can always expect a prompt and clear response at least 1-2 times a day via Basecamp. I have had a lot of picky and crazy needs and she has helped me through them all! She has suggested a few apps that will be so helpful and has been clear in how to succeed in this project.
What was your primary form of communication with IT-Geeks?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Love the use of Basecamp! Amy also sends occasional video walkthroughs of certain features and that is so helpful!
Are there any areas for improvement or something IT-Geeks could have done differently?
Nope! They are absolutely perfect for me
RATINGS
5.0
"Amy is THE BEST"
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Website Feature Development for E-Commerce
E-Commerce Development
Less than $10,000
Jan. - Feb. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
4.5
"They are very formal and have excellent service."
Feb 26, 2024
CEO, MAHA HOME
RAFAEL FERNANDO J.JUAN MARCOS
Verified
eCommerce
Mexico
11-50 Employees
Online Review
Verified
An e-commerce hired IT Geeks to develop a function for their website. The team featured the client's website to sell in with defined increments and intervals for each item.
IT-Geeks completed the project within the agreed-upon timeline and according to the client's requirements. Furthermore, the team delivered excellent results and provided additional services cost-free. They were impressively formal and communicated via virtual meetings, emails, and messages.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of MAHA HOME
Describe what your company does in a single sentence.
Sale of items for restaurants, hotels, cafes
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire IT-Geeks to accomplish?
Develop a function to sell in with defined incrementals for each item
SOLUTION
How did you find IT-Geeks?
Online Search
Why did you select IT-Geeks over others?
High ratings
How many teammates from IT-Geeks were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
For each item we choose how many pieces we want the incremental to be, for example in intervals of 6 in 6 or 12 in 12, etc.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
At the beginning they sent us a timeline where it mentioned what each date was going to be done until the project was completed.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They finished within the limited time with excellent results, we even asked for some additional things and they did them at no cost.
What was your primary form of communication with IT-Geeks?
Email or Messaging App
What did you find most impressive or unique about this company?
They are very formal and have excellent service
Are there any areas for improvement or something IT-Geeks could have done differently?
At the moment I don't see any areas of opportunity.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
4.5
NPS
E-Commerce Development for IT Services Company
Custom Software DevelopmentE-Commerce Development
Less than $10,000
March 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We were impressed by their timeliness and accuracy."
Feb 22, 2024
Owner, IT Services Company
Anonymous
Other industries
Marlboro, New Jersey
1-10 Employees
Online Review
IT-Geeks provided e-commerce development services for an IT services company. The team modified the Shopify theme to properly display images.
Thanks to IT-Geeks' efforts, the site performed seamlessly as soon as the team completed the modification. They delivered quickly, communicated effectively through emails and messaging apps, and exceeded expectations. Overall, they offered outstanding service. Customers can expect a great experience.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner of an it services company
Describe what your company does in a single sentence.
Web development
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire IT-Geeks to accomplish?
Required a theme modification to properly display images
SOLUTION
How did you find IT-Geeks?
Prior Use
Why did you select IT-Geeks over others?
Our experience with IT-Geeks
How many teammates from IT-Geeks were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
We required a code modification to our Shopify theme to properly display images. This is our third application for ITGeeks for modifications to this website. All have been done very quickly, professionally and expertly.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The website performed perfectly as soon as they completed their modification.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
IT-Geeks were faster than any similar service I have ever used. They beat all expectations.
What was your primary form of communication with IT-Geeks?
Email or Messaging App
What did you find most impressive or unique about this company?
We were impressed by their timeliness and accuracy.
Are there any areas for improvement or something IT-Geeks could have done differently?
None.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
E-Commerce Development for Fashion Brand
E-Commerce Development
Less than $10,000
Feb. 2024 - Ongoing
4.5
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They've done a wonderful job."
Feb 11, 2024
Marketing & Online Manager, Fashion Brand
Anonymous
eCommerce
Australia
11-50 Employees
Online Review
IT-Geeks provides e-commerce development services for a fashion brand. The team has customized the client's product page — they've changed the layout and modified its photo-scrolling function.
IT-Geeks has successfully met the client's needs. They ensure a smooth customer experience through their punctuality and responsiveness. Moreover, their cost-efficiency and personable attitude have stood out. The partners communicate via email and messaging apps.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketing and Online Manager of an ecommerce company
Describe what your company does in a single sentence.
Fashion label
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire IT-Geeks to accomplish?
customising product page - photo scrolling function
customising product page - changing layout
SOLUTION
How did you find IT-Geeks?
Online Search
Clutch Site
Why did you select IT-Geeks over others?
High ratings
Pricing fit our budget
Good value for cost
Company values aligned
Describe the scope of work in detail. Please include a summary of key deliverables.
we wanted to add a scroll across function for our photos, and also shorten the product description box so that the recommended products are in view
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
All jobs were completed in a timely manner with a friendly approach. We had an issue with one of the items but this was fixed quickly with no fuss,
Describe their project management. Did they deliver items on time? How did they respond to your needs?
they responded well and on time
What was your primary form of communication with IT-Geeks?
Email or Messaging App
What did you find most impressive or unique about this company?
friendly and great pricing. We would certainly use this company again
Are there any areas for improvement or something IT-Geeks could have done differently?
nothing that I can think of. They've done a wonderful job.
RATINGS
4.5
"very happy with results"
Quality
5.0
Service & Deliverables
"friendly and efficient"
Schedule
5.0
On time / deadlines
"communicated well"
Cost
5.0
Value / within estimates
"great money for value"
Willing to Refer
5.0
NPS
"we would recommend using this company for any shopify customisations
E-Commerce Development for Education Company
E-Commerce Development
Less than $10,000
February 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their commitment to solving the issues that appeared along the way and their coding and technical skills were impressive."
Feb 10, 2024
Owner, Education Company
Anonymous
Verified
Education
Cheyenne, Wyoming
1-10 Employees
Online Review
Verified
IT-Geeks was hired by an education company to limit the units of digital products in checkout to one. Their work involved maintaining the currency conversion optimization features on the site.
IT-Geeks executed their tasks flawlessly despite some unexpected challenges along the way. The team exhibited a proactive problem-solving approach and was highly accommodating of scope changes and budget restraints throughout. Their dedication to client satisfaction stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner
Describe what your company does in a single sentence.
Educational products for business and personal development.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire IT-Geeks to accomplish?
Troubleshooting at checkout
SOLUTION
How did you find IT-Geeks?
Online Search
Why did you select IT-Geeks over others?
High ratings
Great culture fit
Company values aligned
How many teammates from IT-Geeks were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The scope of the work was to limit units of digital products in checkout to 1, while maintaining the currency conversion optimization features on the website.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
What I asked them to do was done successfully.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The job encountered some difficulties allong the way, so the expected delivery time was extended. But that is unavoidable when it comes to troubleshooting. The work was finished.
What was your primary form of communication with IT-Geeks?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their commitment to solving the issues that appeared along the way and their coding and technical skills were impressive. They are 10/10. They kept their original job budget despite the new issues coming up and they were commited to complete the job no matter what. They gave a high sense of security.
Are there any areas for improvement or something IT-Geeks could have done differently?
When I said their job wasn't completed because I noticed issues on the website on my side, they didn't want to believe it at first. But that is okay. They worked hard.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Cross-Selling Button Development for Vaping Supplies Co
E-Commerce Development
Less than $10,000
February 2024
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"We were so happy with the work completed."
Feb 8, 2024
Director, Vaping Supplies Company
Anonymous
Verified
Other industries
Bedford, England
1-10 Employees
Online Review
Verified
A healthcare company hired IT-Geeks to develop a custom cross-linking button that allowed users to purchase products together with other relevant products.
n/a’s work has been met with positive acclaim. The team is efficient, hardworking, and on top of the ball.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of a healthcare company
Describe what your company does in a single sentence.
Vaping Supplies
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire IT-Geeks to accomplish?
Cross Selling Button
SOLUTION
How did you find IT-Geeks?
Online Search
Why did you select IT-Geeks over others?
Good value for cost
How many teammates from IT-Geeks were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
We wanted to cross sell products with others so hired IT Geeks to create a custom cross linking button that allowed a buyer to purchase an item together with any other relevant products in a matter of a couple of clicks
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
An absolutely faultless cross selling button
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Advised it would take a week and they delivered on that promise, emails responded to almost immediately
What was your primary form of communication with IT-Geeks?
Email or Messaging App
What did you find most impressive or unique about this company?
We were so happy with the work completed
Are there any areas for improvement or something IT-Geeks could have done differently?
n/a
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Shopify Upgrade & Website Redesign for Jewelry Store
E-Commerce DevelopmentWeb Design
Confidential
Oct. 2023 - Jan. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I always felt confident things were being done right and for the right reasons."
Feb 6, 2024
Owner, Jewelry Store
Craig White
Verified
Retail
North Ogden, Utah
1-10 Employees
Online Review
Verified
IT-Geeks migrated a jewelry store's website into the latest Shopify framework. The team also redesigned the website, integrated the appropriate plug-ins, and offered conversion optimization insight.
The client was happy with IT-Geeks' work upgrading and redesigning their website. IT-Geeks was personable and prompt in project management, completing the project on time and accommodating any needed changs. Their experts took the lead on the process, inspiring confidence in the client.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner of a jewelry store
Describe what your company does in a single sentence.
It is a jewelry store.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire IT-Geeks to accomplish?
Updated/upgraded to new shopify platform
Assisted with new website integrations
SOLUTION
How did you find IT-Geeks?
Online Search
Other
Why did you select IT-Geeks over others?
High ratings
How many teammates from IT-Geeks were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
IT Geeks took the lead on migrating our Shopify store to the latest Shopify v2.0 framework and provided a website redesign. Provided insight on conversion optimization and appropriate plugins to make the website more effective.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Upgrading to the latest Shopify version and redesigning the website.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Very courteous and prompt. Had a sense of urgency to get the project completed on time. Very accommodating to any changes that we needed to implement.
What was your primary form of communication with IT-Geeks?
Email or Messaging App
What did you find most impressive or unique about this company?
As someone who is not an expert in this field, IT Geeks did exactly what we needed and that was to be the experts and take the lead. I always felt confident things were being done right and for the right reasons.
Are there any areas for improvement or something IT-Geeks could have done differently?
Very satisfied overall
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Dev & Design for Pesticide Manufacturer & Distributor
Web DesignWeb Development
Less than $10,000
Dec. 2023 - Feb. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their dedication to completing the project to my satisfaction was impressive."
Feb 4, 2024
CFO & Owner, Pesticide Manufacturing & Distribution Company
Heather Smith
Other industries
Los Angeles, California
1-10 Employees
Online Review
IT-Geeks was hired by a pesticide manufacturing and distribution company for website development. They were responsible for the frontend design, backend functionality, and automation of email responses.
The client was pleased with the results of the engagement — an error-free website with improved functionality. IT-Geeks delivered quality work in a timely manner while maintaining consistent communication. They leveraged their in-depth knowledge and technical expertise to meet the client's needs.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CFO / Owner
Describe what your company does in a single sentence.
Manufacturing and distribution of minimum risk pesticide.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire IT-Geeks to accomplish?
Website functionality
SOLUTION
How did you find IT-Geeks?
Online Search
Why did you select IT-Geeks over others?
High ratings
Pricing fit our budget
Good value for cost
Describe the scope of work in detail. Please include a summary of key deliverables.
front end website design, back end functionality of e-commerce website. automation of email responses, funnels, discounts, customer forms and tagging.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
designed functionality working without error.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Very timely completion of work, very responsive always.
What was your primary form of communication with IT-Geeks?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Prompt and thorough replies. Their in-depth knowledge of the platform I work with. Their dedication to completing the project to my satisfaction was impressive.
Are there any areas for improvement or something IT-Geeks could have done differently?
not that I can think of.
RATINGS
5.0
"I would definitely work with them again."
Quality
5.0
Service & Deliverables
"Exceptional."
Schedule
5.0
On time / deadlines
"Very punctual. I appreciate that."
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
E-Commerce Development & Design for Supplements Company
E-Commerce DevelopmentWeb Design
Confidential
Jan. 2024 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"By the way, they worked with me, I would say they are good workers."
Jan 29, 2024
Marketing Director, Supplements Company
Anonymous
Other industries
Dubai, United Arab Emirates
Online Review
IT-Geeks has modified the Shopify theme of a supplements company. The team has recoded the header of the Shopify page.
IT-Geeks has completed the project on time and according to the client's specifications. Furthermore, the team has responded quickly, quickly understood the company's needs, and communicated via email and messaging apps. Overall, the client has praised the team's efforts.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketing Director of a supplements company.
Describe what your company does in a single sentence.
We sell supplements and health products for both humans and pets
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire IT-Geeks to accomplish?
Shopify store theme modification
SOLUTION
How did you find IT-Geeks?
Online Search
Why did you select IT-Geeks over others?
High ratings
How many teammates from IT-Geeks were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
The scope was nothing major, just some re-coding of the header of the Shopify page
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The part we requested would be added to our store were added, thus not leaving it looking too basic like it was before
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Their delivery was always on time, they always responded quickly and were quick to understand what I was asking for
What was your primary form of communication with IT-Geeks?
Email or Messaging App
What did you find most impressive or unique about this company?
In my experience it is rare to find people that work in a timely fashion, with effort. By the way, they worked with me, I would say they are good workers.
Are there any areas for improvement or something {provider_name} could have done differently?
I wouldn’t know
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
E-Commerce Dev, SEO & IT Services for Bird Supplies Co
E-Commerce DevelopmentIT Strategy ConsultingLogo
Less than $10,000
Sep. 2023 - Jan. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The most impressive aspect of working with ITGeeks was their genuine commitment."
Jan 26, 2024
Founder & CEO, BirdSupplies.com
Diane Burroughs
Verified
eCommerce
Denver, Colorado
1-10 Employees
Online Review
Verified
A bird supplies company hired IT-Geeks for e-commerce development. The team created a Shopify website, UI/UX design, and Google management.
IT-Geeks' work helped the client increase online store sessions by 10%, sales by 11%, conversion rate by 0.3%, and orders by 10%. The team was above average and communciated via virtual meetings. The client praised the team's commitment and helpful advice.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder and CEO of BirdSupplies.com
Describe what your company does in a single sentence.
BirdSupplies.com specializes in providing comprehensive bird care solutions, offering a range of products including feather plucking supplies to ensure the well-being of health-compromised birds.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire IT-Geeks to accomplish?
Provide a modern, functional Shopify store that conveys trust for people seeking help with feather plucking
Enhance trust, to ultimately help buyers choose the best products for their bird care needs.
Regain lost SEO from a Google penalty
SOLUTION
How did you find IT-Geeks?
Shopify Experts
Why did you select IT-Geeks over others?
High ratings
Close to my geographic location
Pricing fit our budget
Company values aligned
How many teammates from IT-Geeks were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
My partnership with ITGeeks for BirdSupplies.com, specializing in bird care for feather plucking birds, has been truly exceptional. The platform provides essential products such as exclusive bird collars, and top-tier bird supplements so my main focus was a site that establishes trust within moments of user interaction. Facing challenges with an outdated, costly, and non-converting website, I sought a reliable IT company.
ITGeeks proved to be the right choice, demonstrating a meticulous approach to theme and app selection, ensuring a smooth and trustworthy user experience. Their expertise in SEO played a pivotal role in overcoming a Google penalty, significantly enhancing our visibility in the competitive bird care market.
Beyond the technical upgrades, ITGeeks meticulously crafted a website that not only addresses the complexities of bird care but also communicates trust through a refreshed design and user-friendly navigation. The post-launch support has been exemplary, tailored to our specific needs, and accompanied by valuable cost-saving advice. I wholeheartedly recommend ITGeeks for Shopify e-commerce sites, especially those in the bird care niche, seeking tailored solutions and expert guidance.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Improved online store sessions 10%
Improved total sales 11%
Improved conversion rate 0.3%
Improved total orders 10%
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The project management for this extensive undertaking was well above average, initially focusing on addressing immediate concerns such as email leakage, conversion optimization, and SEO enhancement, while concurrently delivering a top-notch bird care website that I can take pride in.
What was your primary form of communication with IT-Geeks?
Virtual Meeting
What did you find most impressive or unique about this company?
The most impressive aspect of working with ITGeeks was their genuine commitment, treating my website as if it were their own, and going above and beyond to provide abundant, seasoned e-commerce advice, ultimately assisting in restoring profitability to my business.
Are there any areas for improvement or something IT-Geeks could have done differently?
An area open to improvement lies in assessing the unique needs of the target customer. People land on my website in an anxious state. They want to know that I understand their worry about their bird's health. It is imperative that the homepage swiftly establish trust, otherwise, they won't convert.
Recognizing the nature of websites catering to anxious pet bird owners, I opted for the integration of a Donald Miller storytelling approach. This choice aims to go beyond a conventional "sell, sell, sell" strategy, fostering engagement and trust by creating a more compelling narrative around our bird care product line, potentially leading to enhanced conversions.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"Truly exceptional team!
Showing 211-220 of
362 Reviews
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