Outsourced Web, Mobile & Software Development

IT Craft is a full-service custom software development company focusing on first-class mobile and Web apps.

Helping your businesses grow. We help businesses of any size and complexity go digital. No matter what your business is, we help provide your customers the greatest convenience possible.

Focusing on your needs. Depending on your aims, we provide the best options based on your budget, development time and product maintainability. We do the work faster than you could so you can focus on moving your business forward.

Paying attention. We listen to what you say and then provide you with an answer. It might be a simple one-off bug fix or a major new project. No one can know in advance. But, whatever you decide, we will always give you our full attention all the time.

Reengineering. We can help port it into a modern platform replacing your old COBOL system with a custom modular software solution. You can add features users have waited for so long but they were not possible with COBOL.

Working on cutting-edge projects. We provide services to:

  • Augmented Reality
  • Internet of Things
  • Indoor Positioning and Navigation
  • Logistics and Supply Chain
  • Mapping and Outdoor Navigation
  • Education and E-learning
  • Healthcare
 
$10,000+
 
$50 - $99 / hr
 
250 - 999
 Founded
2001
Show all +
Berlin, Germany
headquarters

Portfolio

Key clients: 

Intel, Pepsi, AstraZeneca, GMAC, British Council, Nando’s, SHIMANO. 

Web Development for MyCarrier Image

Web Development for MyCarrier

MyCarrier is a startup that needed web development services for its transportation management system. They hired IT Craft to build a customer-side system that the shipper uses and a carrier portal. IT Craft managed both teams and finished the features efficiently. Key features included onboarding in +/- 10 seconds and options for the customers to run rate quotes, book shipments, and track deliveries. 

Manx Dining Image

Manx Dining

ManxDining.im is a web site with all services which restaurateurs can offer their customers. Via this site you can book a table, pick up takeaway meals, order home delivery, buy gift vouchers and have many others useful options.

Web Development for XPERTyme Image

Web Development for XPERTyme

 

XPERTyme needed to fix a bevy of issues with their website. They were very disappointed in the performance of their current web development firm and approached IT Craft for help. The challenges facing the team were issues supporting several clients at a time, limited timeframe to create complex logic and issues with communication between XPERTyme’s spread out team. IT Craft solved these issues with front end and back

end coding and enhancing the tools and services on the website – such as using WebRTC – to accommodate more traffic. XPERTyme was so happy with the results, they made IT Craft their long-term strategic partner and still work together to this day. 
View Ranger Image

View Ranger

ViewRanger.com is the core of the ViewRanger community. It is a free route-planning tool that works in sync with the ViewRanger mobile application. The service allows users creating routes, in fact, on all layers of the map. Users can also view routes of others and store the information about recorded tracks in their personal profiles.

Web Development for Amesto Image

Web Development for Amesto

To update Amesto Translations' website, IT Craft worked with existing code and machine translation technologies. After working with the IT Craft team, Amesto’s clients now enjoy a system that quickly handles small projects yet is powerful and flexible enough to handle a complicated setup with several workflow steps. Clients also enjoy the autocomplete and preview features added by IT Craft. This opens more opportunities for

using machine translation and improving all automated processes.

 

99 COACHES Image

99 COACHES

Time Tracker by eBillity  Image

Time Tracker by eBillity

Time Tracker is a simple time tracking app designed for professionals. 

Attorneys, engineers, accountants, architects and business consultants across the globe use Time Tracker to efficiently track time. Time Tracker syncs seamlessly to QuickBooks (optional).

Users have logged over 600 million hours to date with Time Tracker. 

Once subscribed to Time Tracker this free app allows you to: 



- Add and edit time entries

- Keep track of multiple timers

- Admins will be able to Approve/Reject their workers time entries from the App itself


All entries made via the Time Tracker app will automatically sync to your Time Tracker account. 

If you have connected Time Tracker with QuickBooks, entries from the Time Tracker app will also sync with your QuickBooks Online or QuickBooks PC account. 

This app works with your existing Time Tracker account.
Quick Transfer Image

Quick Transfer

Quick Transfer is a freight broker that finds the best solution for all sorts of freight transportation, e.g. truck, air freight, rail service loads as well as blind transportation. It offers flexible, expedited and guaranteed services for cargo carriages. Quick Transfer improves safety of the cargo and a timely delivery due to real time observation, which is provided by implementation of Comet web-application model and by use

of Jabber for notification. So, you can follow your shipment the whole way through. IT Craft developed automation service system for reception and processing calls and emails, which starts with retrieval of emails from the e-mail server or getting information from user calls and ends by their submission to dispatcher system.
Leisure Pro Image

Leisure Pro

Leisure Pro , or ‘Diver Emporium ’, is the e-commerce website for the largest New York City-based offline and online store for diving equipment. Rich functionality of the solution includes item search in the catalogue with the possibility to specify size and color. There is a great number of discount rules, gift cards, promo codes; also, used products are available in stock. All that allows customers to find a best-price

option. They can choose from three payment systems as well as buy on credit. As for shipping method, Leisure Pro offers two options: free delivery and fast delivery.
Live Sketchpad - Mobile App Image

Live Sketchpad - Mobile App

With Live Sketchpad, you can call your friends and speak to them as you draw together on the same canvas, simultaneously using one set of graphical tools

Adorama - one of the largest retailers of photography equipment in the USA. Image

Adorama - one of the largest retailers of photography equipment in the USA.

One of the major U.S. online photo & video equipment stores, Adorama.com is our long-term customer and we developed a number of projects for them. That includes retail e-commerce platforms, web portals dedicated to photo and video equipment rentals, and related information portals like an educational center.

Nandos Image

Nandos

Nandos is a global chain of South African restaurants that cares a lot about online presence. Lumena Design created a set of web tools aimed at achieving their goals with maximum efficiency. For example, there was a back-end module for creating and managing printable marketing materials online. With the service, printables can be uploaded and stored, used as templates and edited. Practically, the company designer uploads a

material as a PSD file. Then local merchants can add branch specific information, like address, map, additional text etc. and save as a material ready to be printed.
Business and Social Network Peakfactor Image

Business and Social Network Peakfactor

With Peakfactor, companies and individuals can join a global network of communities – an online social network that allows them creating their own online communities with corporate design. Users have at their command functionality for managing data, as well as top-level security standards. They can create their business profile to connect and communicate online with their business partners. There are also such great features as

business and interest groups, community news section, members’ newsletter with individual branding, creating events and files sharing with the help of the secure Peakfactor community library system.
Diamonds International Image

Diamonds International

Founded over two decades ago, Diamonds International® now has more than 125 locations across the U.S. and as far as the Caribbean and Mexico. With this e-commerce solution, shoppers from all over the globe can purchase luxury jewelry and watches and enjoy the outstanding customer service with no need to leave their homes.

ArcTrieval Image

ArcTrieval

Arctrieval makes it easy and safe for healthcare providers and facilities to manage the release of information for protected health information. Arctrieval eliminates paper-based, error prone processes, saves time and money and assists in complying with laws and regulations governing the release of protected health information. Arctrieval is a free, Web‐based medical correspondence management system.

Crazy Slots Casino Image

Crazy Slots Casino

Crazy Slots is an application for Facebook that includes many social features. The features that can be found in casino apps include but are not limited to User Profile, Lobby for games, Daily Lottery, Leaderboard, Gifts, Badges, Mystery Bonus, a Shop where users can buy some additional items. Facebook credits and Upsight (Kontagent) social app analytics system are integrated into the application.

After the

installation, users get a number of coins with which they can start playing. They enter the game at level 1, where one game is open.
SOS Pro – SaaS solution  Image

SOS Pro – SaaS solution

SOS Pro is an advanced alarm system for the enterprise market. It is used as a assault alarm by professional security companies.

Crowdsourcing and Crowdfunding - The Industry Website Image

Crowdsourcing and Crowdfunding - The Industry Website

Crowdsourcing.org is the leading industry resource offering the largest online repository of news,
articles, videos, and site information on the topic of crowdsourcing and crowdfunding.
RocketRoute - SaaS Solution for Flight Planning Image

RocketRoute - SaaS Solution for Flight Planning

Duelo.futbol -  Daily Fantasy Sports Game Image

Duelo.futbol - Daily Fantasy Sports Game

Duelo.futbol was developed for South American fantasy sports fans by the start of Copa America 2015 that took place in Chile.

 Order Port - Mobile Point of Sale System Image

Order Port - Mobile Point of Sale System

OrderPort is a leading provider of web, point-of-sale, wine club and mobile commerce applications for wineries. OrderPort commerce solutions are deployed via a proven SaaS platform that supports consumer, wholesale and distributor sales. OrderPort enables the presentation of products and services to customers online, at the point of sale and everywhere via mobile devices. Simplified administration, compliant, single system

management of multiple sales channels, OrderPort is everywhere you do business.
Hypnosis Downloads - Mobile Application Image

Hypnosis Downloads - Mobile Application

Hypnosis Downloads allows users to keep all their downloads in one place, create playlists, listen to their downloads on mobile devices in off-line mode, and more. It’s an easy and practical application that can make your life better!

 

http://www.hypnosisdownloads.com/

Found Love iOS Application Image

Found Love iOS Application

You will be surprised to discover that love is everywhere! A good reason to make the discovery is Found Love, a free photo-sharing app. Take a picture of a heart-shaped image you notice, upload and share it with this free app. Add a message and a tag on the topic of love – and voila! That will be your little yet important contribution to a social revolution. You can find love anywhere, just as it can find you where and when you

don’t expect it at all.
Skylab Apps is a web and mobile ecosystem Image

Skylab Apps is a web and mobile ecosystem

SkyLab makes it possible for everyone to have their own social network to use all existing social media, to control and promote their content, and to monetize their businesses.

Reviews

Sort by

Software Implementation for Independent Contractor

"They’re great at communicating about technical concepts."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. 2017 - Ongoing
Project summary: 

IT CRAFT is managing the implementation of a digital product for a mission organization. They’re also in charge of design, testing, hosting, and administration. 

The Reviewer
 
1-10 Employees
 
Terre Haute, Indiana
Bruce Spidel
Owner, Spidel Tech Solutions
 
Verified
The Review
Feedback summary: 

The team at IT CRAFT works well independently and has proven to be a trustworthy development partner. They deliver good solutions on time and easily grasp technical concepts. Their work has been instrumental in the successful implementation of this project. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m an independent contractor, and I have my own company. I’ve been working on the same project for One Mission Society for a little over three years.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with IT CRAFT?

I’m the architect for a product that One Mission Society wanted to digitize. I hired IT CRAFT to act as the implementation team.

SOLUTION

What was the scope of their involvement?

One Mission Society is not a software development company. They’re a mission organization that has seminaries. They contracted both myself and IT CRAFT to help digitize a paper-based system to make it available on smartphones, IT CRAFT does design, implementation, some testing, hosting, and administration of the product. 

What is the team composition?

I’ve worked with several people, but my main point of contact is Artem (Developer). 

How did you come to work with IT CRAFT?

One Mission Society found them and arranged for the business relationship. 

How much have you invested in them?

I think that about $75,000 has been invested in IT CRAFT’s services. 

What is the status of this engagement?

IT CRAFT was retained prior to my starting on this project. We’ve been working together since 2017, and the work is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’re a fairly skilled team, and they’ve removed my need to jump into the implementation aspect of the project. I just take care of the requirements. As a result, we have a relatively hands-off relationship, but it’s worked out really well. I trust them. I don’t think we would have this product without their help. 

How did IT CRAFT perform from a project management standpoint?

There are several stakeholders from One Mission Society that we work with. The product owner takes care of the business side, and I deal with the technical side of things. One team member from One Mission Society manages their timing, does the billing, and I direct IT CRAFT’s implementation efforts. We meet weekly to review the project. 

What did you find most impressive about them? 

They’re great at communicating about technical concepts. Even though English is not their native language, we’ve never had an issue with misunderstandings. 

Are there any areas they could improve?

We have different management styles. I like to have regular feedback sessions every day or so. They’re doing all the work they need to, but they aren’t as communicative about it. However, that hasn’t had a negative impact on the project. It’s just my own anxiety. 

Do you have any advice for potential customers? 

Artem’s consistent support of the project has been instrumental in our success. Even though other developers have come and gone, the longterm partnership with at least one of their team members has been very helpful. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Android App Development for Digital Marketing Entrepreneur

“I felt like I was being taken care of with a level of personal attention that most companies simply don’t provide.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
4.0
The Project
 
$10,000 to $49,999
 
Nov. 2017 - Feb. 2018
Project summary: 

IT CRAFT performed full-stack Android app and web development for an app marketing company, working from client-provided wireframes to deliver backend and frontend development and UI/UX.

The Reviewer
 
1-10 Employees
 
Israel
Entrepreneur, Digital Marketing Venture
 
Verified
The Review
Feedback summary: 

The work delivered by IT CRAFT exceeded all project stakeholder expectations, providing core functionality to their clients, and providing a basis from which they could continue with other development projects. While pricing isn’t the most flexible, but their team provides excellent customer service.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m an internet marketing entrepreneur.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with IT CRAFT?

Back in 2017, I wanted to start an app marketing campaign and needed Android developers to develop apps for me.

SOLUTION

What was the scope of their involvement?

Our teams worked closely together for a few months to build an app based on a list of specifications that I provided to them. The app itself aggregated financial technical analysis and news on a daily basis and offered quotes and real-time graphs for users in stock trading.

They built out all of the capabilities and UI/UX, including the APIs for pulling data, the login and user portal, and backend. The technology they used is a hybrid language that fits both iOS and Android.

What was the team composition?

Their team covered all aspects of the project, ranging from a project manager and a business analyst to a programmer and a designer.

How did you come to work with IT CRAFT?

I did the usual shopping around for developers in Ukraine, and I actually came across IT CRAFT on Clutch. They seemed like a good fit, so we moved forward with them.

How much have you invested with them?

We spent a total of $12,000.

What is the status of this engagement?

The project ran from November 2017–February 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The success of this project encouraged me to work on numerous other things with them. The rest were mostly smaller projects, consisting of web and WordPress programming, but the quality of their work across all of those was really fantastic. In the first project in particular, they delivered everything that I requested in the app without any glitches at all.

How did IT CRAFT perform from a project management standpoint?

You can really get a wide range of quality from outsourced project managers, but their team is absolutely on the VIP service end of things. They make sure that the specifications for the work are very, very well-defined on the frontend, and that everything is organized so as to avoid any potential misunderstandings. That approach was incredibly refreshing.

What did you find most impressive about them?

When I insisted on having an experienced programmer, they not only found one for me but they also introduced us and let me sit down and talk with him a little so that I could understand who was actually working on my project. I didn’t feel like I was being compartmentalized, but that I was being taken care of with a level of personal attention that most companies simply don’t provide.

Are there any areas they could improve?

Their hourly rate is a little bit expensive, and you can definitely get cheaper, but the price is worth it. If you ask them to do something it gets done. But their billing system is a little bit too rigid and could probably give a little bit more room for maneuvering to smaller projects that need to be a little dynamic.

Do you have any advice for potential customers?

If you have a big project that is well defined and needs to be handled from scratch, they are most likely the perfect partner for you.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Front End Development for Travel Startup

“IT CRAFT has high standards, and it shows in their work.”

Quality: 
4.5
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
4.5
The Project
 
$50,000 to $199,999
 
Jan. - Jun. 2018
Project summary: 

IT CRAFT developed the front- and backend for a travel startup's site. Their team used React.js, Node.js, and Mongo DB to create the site and adjacent database. 

The Reviewer
 
1-10 Employees
 
Las Vegas, Nevada
Dean Lan
COO, tourschain.com
 
Verified
The Review
Feedback summary: 

Although the site was ultimately not successful, the IT CRAFT team developed high-quality code. IT CRAFT is accepting of feedback and strives to continuously improve. This adaptable nature has made them a valuable ongoing partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the COO of tourschain.com, a travel startup. We build various travel technology systems for operators.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with IT CRAFT?

We were building a B2C site and only had a backend engineer. We wanted a polished frontend application so we were looking to outsource the work. 

SOLUTION

What was the scope of their involvement?

IT CRAFT built both the front- and backend of our site. The site was an intuitive trip planner for travelers that was predominantly a membership site that features a drag and drop itinerary planner.  Their team used React.js and Node.js for the site and created our database using MongoDB.

What is the team composition?

We worked with a project manager, a QA engineer, and 2–3 developers. IT CRAFT would bring in people as the workflow increased, but it was usually two.

How did you come to work with IT CRAFT?

I found IT CRAFT on Clutch after reading their reviews. With an IT project, there’s a lot of information asymmetry and I didn’t have any technical background. Some companies might take advantage of that and give higher quotes, but IT CRAFT was really transparent. I spoke to the business manager, IT manager, and some developers on the phone and decided to work with them. 

How much have you invested with them?

We invested about $60,000. 

What is the status of this engagement?

Our engagement with IT CRAFT ran from January–June 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our B2C website wasn’t as successful as we would have liked. We had about 1,000–2,000 users because we ended up not spending a lot of money on marketing. We pivoted to a B2B product and sell our technology to travel agencies.

How did IT CRAFT perform from a project management standpoint?

Despite some communication issues, our project manager was overall pretty good. At times, it felt as though he was uninvolved, but once we raised our concerns they rectified the issue. We also had a communication issue with their business manager. 

What did you find most impressive about them?

IT CRAFT has high standards, and it shows in their work. They’re doing a great job.

Are there any areas they could improve?

We had some issues with communication between our teams. The project manager wasn’t always in sync with the rest of the IT CRAFT team. Sometimes I would have to jump over him and go straight to the developers with my questions. Due to our communication issues, we had to add additional hours to meetings and went a little over budget. They weren’t always responsive and there was a language barrier. Another issue we ran into was our timeline and budget estimations. 

4.0
Overall Score Because of the communication issues that we had.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    Their estimates were not always accurate so we had some delays, but part of the fault is on us as well.
  • 5.0 Cost
    Value / within estimates
    You get good value for your money.
  • 4.5 Quality
    Service & deliverables
    The code quality is decent.
  • 4.5 NPS
    Willing to refer

Web Development Projects for Media Company

“We receive compliments for a lot of the work they do.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2018 - Ongoing
Project summary: 

IT CRAFT provides web development services, working on multiple projects for third-party clients. They work on the design, development, and project management aspects of the projects.

The Reviewer
 
1-10 Employees
 
Sweden
CEO, Media Company
 
Verified
The Review
Feedback summary: 

The deliverables from the IT CRAFT team are always excellent, receiving high praise from the end-clients and ensuring they leave with a good impression of the company. The team is professional, careful in their project management, and comprised of good listeners and problem solvers.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a web agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with IT CRAFT?

I needed a company to handle my web development projects.

SOLUTION

What was the scope of their involvement?

I usually begin by establishing the scope with the client, which sometimes is only an idea. We then come up with a solution together with IT CRAFT. They help us with many different parts throughout the process: they do development, design, and project management.

What is the team composition?

There are five people on their team.

How did you come to work with IT CRAFT?

I’d previously worked with a similar agency based in India, but I was having issues with them and started to look for a more professional team. I searched through different freelancer sites, looking for a high-quality team even if they were a little more expensive. I contacted five options and I got the best feeling from IT CRAFT. We began with a trial period and we’ve been working together ever since.

How much have you invested with them?

We’ve spent $15,000.

What is the status of this engagement?

We started working together in May 2018, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We receive compliments for a lot of the work they do. Recently, we got good feedback for a design of theirs, giving a new, important client of ours a really good impression of us. That’s really significant because the first impression can set the bar for the rest of the project.

How did IT CRAFT perform from a project management standpoint?

I’ve been doing most of the project management and they’ve been focusing on programming and providing me with resources. However, we recently had a meeting in which we decided they would also take over most of the project management. They’re really professional, helpful, plan clearly, and document their work well. We communicate multiple times a day.

What did you find most impressive about them?

They’re professional and keep everything in order. They’re very good at listening and then coming up with solutions.

Are there any areas they could improve?

All of our issues have been handled really well. They have an account manager that I really trust and have never had an argument with; we talk and find a way to solve any problems in the best way.

Do you have any advice for potential customers?

Allow them the freedom to handle the project in the way they see fit.

5.0
Overall Score They’re really flexible, they listen, and they adapt. I know they’ll improve when I need them to.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    Sometimes we have issues, but mostly due to me. I would have preferred to be more looked-after in that regard.
  • 5.0 Cost
    Value / within estimates
    They cost double what our previous team did, but the quality and output is much better
  • 5.0 Quality
    Service & deliverables
    I’m really happy with them. They’re the best kind of team I could work with.
  • 5.0 NPS
    Willing to refer
    I’ve referred them to some friends.

Development for a Large Company

“All of IT CRAFT’s deliverables have been beautifully executed and exceeded our expectations.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
Project summary: 

Programming in PHP, IT CRAFT developed a backend system on a Laravel framework. It features a custom database, vault to store forms for future modifications, and automated ordering process.  

The Reviewer
 
2-10 Employees
 
New York
Marketing Director, Large Company
 
Verified
The Review
Feedback summary: 

IT CRAFT delivered a sophisticated platform with an expansive array of useful functionalities that save time and streamline the internal workflow. Impressive technical acumen and swift implementation set them apart from the competition. Their productivity and expertise made for a smooth partnership.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Our company works with other businesses. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with IT CRAFT?

IT CRAFT has supported us with multiple projects. Most recently, they helped us develop an extensive website for our company.

We needed to find a way to create numerous forms for all of the services we offer. Each one requires a client to go through a five-step process which involves filling out many forms.

SOLUTION

What was the scope of their involvement?

IT CRAFT designed a website with many complex features.  After leading us through an amazing discovery process, they began product development. 

Using PHP, IT CRAFT developed an extensive backend admin panel on a Laravel framework. It’s entirely for internal use and processing orders. They created a vault within a custom database to store form questions. Rather than programming each new version, we can duplicate copies to modify for slightly different types of services at any time.

The system lets us control every aspect independently, including how orders are displayed and the channel we use to send clients order confirmations. In addition to emails, it generates additional styles and layouts for the invoices. 

Since the product launched, they've continued to add new features and modify the forms to prevent duplications. Based on interesting responses and follow-up from users, we improve the questions and remove conflicts we identify. 

What is the team composition? 

We’ve worked with about five people from IT CRAFT. They assigned us a project manager to serve as our main point of contact. 

How did you come to work with IT CRAFT?

IT CRAFT contacted a former boss of mine for many years. Once I started working with the team in my previous role, I immediately appreciated how well they operated. They set up their business manager, designers, and project manager to run in a very efficient manner.  For this more recent project, I felt completely confident they were the team I needed. 

What is the status of this engagement?

We completed the first website in two months last year. Since then, we've built another site and started another. The newest website we've been developing is much more detailed, comprehensive, and technologically robust. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

All of IT CRAFT’s deliverables have been beautifully executed and exceeded our expectations. The team is amazing; their technological skills and teamwork are superb. They understand how to effectively plan projects ahead of time. Delivering this project was an impressive accomplishment in light of the complex build. I feel very excited about and confident in IT CRAFT’s abilities based on the work they produced.

How did IT CRAFT perform from a project management standpoint?

The project manager from IT CRAFT was an excellent leader with a background in programming, so he was very well-versed. He was available 24 hours and stayed on top of every task. We could always reach him.

IT CRAFT always delivers solutions within less than a week. For every feature we wanted to add after the site launched, they provided accurate hourly estimates and completed them on time.

What did you find most impressive about them?

I've used many offshore vendors, and I’ve never seen as professional and skilled of a web development team as IT CRAFT in my entire career. The team’s breadth of technical knowledge is up to par with the best companies on the market. 

IT CRAFT helped us achieve the best success we could have hoped for. They executed the project perfectly, promptly, and at a competitive price point.

Are there any areas they could improve?

Nothing comes to mind that they need to improve. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development for SaaS Analytics Company

“I’ve worked with a lot of providers, and IT Craft has been one of the most reliable.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2005 – Ongoing
Project summary: 

The partnership with IT Craft has lasted over a decade, and they’ve worked on numerous projects, including R&D, web dev, and database management. One project was an automatic software installer.

The Reviewer
 
1-10 Employees
 
Ontario, Canada
Founder, SaaS Analytics Company
 
Verified
The Review
Feedback summary: 

IT Craft has an incredibly skilled team with expert knowledge in all of the fields they work in. They have quick and transparent communication, adhering to the industry's best practices. Their staff is loyal and hard working, making them a fantastic partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a SaaS analytics company. Our product manages link redirects and requires creating a number of new technologies to make it work. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with IT Craft?

Our partnership started with an R&D project to create an automatic installer that installs our software onto our clients’ servers. From there, the relationship has expanded to cover all sorts of other dev projects.

SOLUTION

What was the scope of their involvement?

IT Craft built the web app from scratch, using PHP and MySQL. The installer enables someone to install and set up databases remotely. All they need is the STP information, and the product sets everything up on wherever the website is hosted. They also built technology that allows the site to communicate in real time and send analytics back to the SaaS dashboard. IT Craft configured all of the databases, working with some pretty complex analytics.

What is the team composition? 

The team’s ranged anywhere from one person to 15. I usually work with one developer, but I’ve also interfaced with a systems administrator and project manager.

How did you come to work with IT Craft?

We found them online.

What is the status of this engagement?

We first partnered in 2005, and the work is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve been working with them for the past 14 years, so that should show how great of a partner they are.

How did IT Craft perform from a project management standpoint?

I do most of the project management, but they have excellent communication and provide accurate quotes. They work according to our schedule and implement best practices.

What did you find most impressive about them?

I’ve worked with a lot of providers, and IT Craft has been one of the most reliable. They have specialists in all fields of their work, and the staff is completely loyal. I’ve had the same people on my team for the entire 14-year engagement.

Are there any areas they could improve?

No.
 
Do you have any advice for future clients of theirs?

If you have a big project, hire a project manager. You can adjust the size of the team depending on your needs.

5.0
Overall Score They’re communicative, reliable, and prompt.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We don't have too many deadlines.
  • 5.0 Cost
    Value / within estimates
    They cost more per hour than other firms, but the quality is great and saves you money in the long run.
  • 5.0 Quality
    Service & deliverables
    They have lots of experience and do things right.
  • 5.0 NPS
    Willing to refer
    I've referred them many times.

Dev Partnership for BPM Software

“We’re very happy with how things are going.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Apr. 2018 - Ongoing
Project summary: 

IT CRAFT provides software development services on the back- and frontend of a business optimization platform. They use .NET Core and Electron, working in C# and MariaDB.

The Reviewer
 
1-10 Employees
 
New York Metro Area
Founder, Business Process Startup
 
Verified
The Review
Feedback summary: 

The software development is progressing well, with all deliverables thoroughly tested to satisfactory ends. The team is dedicated and professional, ensuring that any developers are trained in areas they are weaker in to bring up the skill level. They communicate well and track all work carefully.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a business process startup. Our mission is to improve the operation efficiency of businesses and thus, increase their revenue.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with IT Craft?

We needed a development partner.

SOLUTION

What was the scope of their involvement?

They developed our software using .NET Core on the backend, which is written in C#. On the frontend, they’re using Electron while the database is MariaDB. The software optimizes business processes.

What is the team composition?

We had the main project manager, a business analyst that writes the specification for every button and process, six developers, one QA resource that does automated QA, and two that do manual QA. We have a part-time designer as well who designs all the buttons, logos, and every screen.

How did you come to work with IT Craft?

We read several reviews on Clutch and reached out to some companies. I went to Ukraine with my partner and met with eight of them. We chose IT Craft because they had the infrastructure in place, they demonstrated background skills, they were a medium size company, their price was in the middle, and they seemed like a very knowledgeable group of people. They had the project manager and the lead developer ready for us when we met them.

How much have you invested with them?

We spend $50,000 a month. I’m very happy they offered a flat price, which many other companies didn’t.

What is the status of this engagement?

We started working together in April 2018, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our internal team is continuously testing what they provide to us and we’re very happy with how things are going. They have the knowledge of what tools to use for each task.

How did IT Craft perform from a project management standpoint?

We’re happy with the way they interact with us, and the communication is very smooth—we have two status calls per week. They’re on time for these, and all the relevant people join. They’re very responsive too, so if anybody needs to get on the call, it’s immediate. We get a full report of what’s going on.

We’re using Jira and Confluence for documenting everything and to keep track of all the tasks and features being built. We can see everything in real-time. We also use Slack for daily communications, which means we don’t have to wait a day or two for somebody to be available.

What did you find most impressive about them?

They have a research and development scheme where if the lead developer doesn’t have a current project to work on, they put that person to a special team where they can raise their level of knowledge while they’re waiting for the next project. This is all paid for by the company and it means that developers are really happy to play with some interesting things such as AI or AR.

Are there any areas they could improve?

I’m 100% happy with them.

Do you have any advice for potential customers?

No, I can't think of anything.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Software Development for Fintech Company

"IT CRAFT makes the collaboration both effortless and enjoyable."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. 2018 - Ongoing
Project summary: 

IT CRAFT provides ongoing development for a fintech company to expand its product portfolio. They develop online platforms and fix bugs in completed systems.

The Reviewer
 
11- 50 Employees
 
Tel Aviv, Israel
Anastasiia Kapanadze
Director of Business Development,
 
Verified
The Review
Feedback summary: 

The team now serves as the primary software developer and will see its resources increase in the future. IT CRAFT responds to inquiries quickly and checks their own team to ensure quality service. Customers can expect an experienced team that delivers top-notch products rapidly and at fair prices.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of business development for International Fintech UAB. We help clients open corporate bank accounts in Europe and then help them manage these accounts with fully-integrated online platforms.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with IT CRAFT?

We engaged IT CRAFT to develop new systems to expand our banking portfolio.

SOLUTION

What was the scope of their involvement?

IT CRAFT provides ongoing development services for us. The team works with our CTO to flesh out new technical ideas for online platforms. They then develop the front- and backends of those platforms and fix bugs in completed systems.

What is the team composition?

We work with four developers.

How did you come to work with IT CRAFT?

We searched online for agencies based in Ukraine and Russia and found IT CRAFT. They have an office in Ukraine—where I’m originally from—which made direct communication easier. I reached out to their contact person, and we discussed their service offerings. We also collected feedback from IT CRAFT’s other clients and partners. After several chats, calls, and interviews, we signed a contract to work together.

How much have you invested with them?

We spend $20,000 per month.

What is the status of this engagement?

We started working together in April 2018, and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve switched all our requests and product development to IT CRAFT, and we’re looking to scale up the number of developers in 2019. IT CRAFT consistently provides exceptional quality work on time and at reasonable rates. We’re highly satisfied with the partnership.

How did IT CRAFT perform from a project management standpoint?

The project has run smoothly since the beginning. IT CRAFT supplies everything we need—from developers to invoices to information—with speed and efficiency. My point of contact responds to queries rapidly. Whenever an issue arises, I can get in touch with someone 24/7.

What did you find most impressive about them?

IT CRAFT makes the collaboration both effortless and enjoyable. Their team of highly experienced professionals completes work quickly without sacrificing high quality. They also check on the managers assigned to our project, which saves our side the effort of doing so ourselves. We’ve never encountered an issue working with them.

Are there any areas they could improve?

No, I can’t think of anything. We look forward to growing alongside IT CRAFT as we continue our partnership.

Do you have any advice for future clients of theirs?

We initially had a project manager, but we decided that we prefer to communicate directly with the developers. However, other companies might find it helpful to have a point of contact that guides them through the process and helps them translate their needs to the developers.

5.0
Overall Score I only have good things to say about them. We’re highly satisfied with this engagement.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    IT CRAFT’s service and deliverables are worth the somewhat steep rates.
  • 5.0 Quality
    Service & deliverables
    They complete work on time and meet our every request easily.
  • 5.0 NPS
    Willing to refer
    Given the opportunity to recommend a vendor, IT CRAFT will be the first company that comes to mind.

Custom PHP Dev for Telehealth Company

“It was more than easy to communicate with them, and I was impressed by their proactive approach.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2018 - Ongoing
Project summary: 

IT CRAFT is developing a PHP software with a built-in sign-on feature, credit card capabilities, and embedded audio and videos. They’ve completed multiple iterations so far and will continue to do more.

The Reviewer
 
1-10 Employees
 
Memphis, Tennessee
Founder, Telehealth Company
 
Verified
The Review
Feedback summary: 

IT CRAFT’s in-depth understanding of the project requirements enables them to accurately develop the software as specified. With their proven technical ability, the team is able to offer critical insight and creative solutions to challenges. As such, they’ve secured further expansion in their roles.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a medical company that manages an online healthcare portal for patients and care providers alike.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with IT CRAFT?

My team had developed the fundamental technical documents for a custom PHP software that we wanted to implement. We designed everything in HTML, from the screens and flow to the user experience. However, I needed additional qualified and skilled developers as well as business analysts who understood my vision well enough to execute it.

SOLUTION

What was the scope of their involvement?

As I’ve mentioned, my team crafted everything that we wanted for the site in HTML, which we gave to their business analyst. She converted our documents into a format that their developers could use. They then built the platform using PHP and MySQL. The site featured credit card and user sign-on functions as well as audio and video integration. Currently, they’re developing four more iterations of the software before finalizing the project.

What is the team composition?

I’ve worked with around eight members so far, including a business analyst and a team of developers. The analyst serves as our liaison, conveying our ideas and vision to the rest of the team.

How did you come to work with IT CRAFT?

I was looking for agencies in Ukraine and reached out to about 20 of them. IT CRAFT had a strong company profile, so I included them in my list of potential vendors. Initially, I gave them a small-scale test project to gauge their skills, and they came back with strong results. It was more than easy to communicate with them, and I was impressed by their proactive approach. They suggested solutions to problems that I hadn’t even noticed. Once they wrapped up the beta test for that project and completed another one, we decided to entrust a large portion of our development to them.

How much have you invested with them?

I’ve spent about $30,000 thus far.

What is the status of this engagement?

Their work began in January 2018 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

From a qualitative perspective, they’ve done such a good job that I’ve quadrupled my involvement with them. We haven’t completed the software yet, but they’ve gone through multiple iterations so far. We’re actually going to ramp up their involvement on a larger scale over the next year as the software iterations get larger and expand.

How did IT CRAFT perform from a project management standpoint?

The team collaborates closely with me to understand exactly what I wanted to build, and they manage their time lines beautifully. I can also talk to them as often as I need. Typically, I work with the business analyst on a daily basis to review the developers’ builds. Beyond that, they hold weekly meetings as well.

What did you find most impressive about them?

Besides their open communication, I appreciate their ability to understand what I want to build and then accurately create it. I also enjoy how proactive they are, the strength of their development, and the business analyst’s efforts.

Are there any areas they could improve?

No, nothing comes to mind. In fact, I wouldn’t have increased the development to this extent if they couldn’t deliver what I needed.

Do you have any advice for potential customers?

Everyone has to figure out their workflow themselves. However, I suggest being optimistic with IT CRAFT because they’re able to deliver. Despite our initial skepticism, they pushed right through and handled the work. If there are any problems, more often than not, it’s because the client hasn’t communicated the development requirements properly. Once they understand what’s needed, they’ll deliver it.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We’ve established time lines with them, and they’ve met all of them.
  • 5.0 Cost
    Value / within estimates
    They’re a refreshingly smart, bright team.
  • 5.0 Quality
    Service & deliverables
    There’s not area thus far where I’ve been dissatisfied with them.
  • 5.0 NPS
    Willing to refer
    I’ve already recommended them.

Cloud Portal Dev for Translation Company

“Every single person at IT CRAFT, no matter the department, is incredibly professional.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. - Nov. 2017
Project summary: 

IT CRAFT took over for a previous agency that was unable to handle the workload. Main project features include systems integration, frontend dev, and login architecture.

The Reviewer
 
51-200 Employees
 
Sweden
Head of Digital Business & Product Development, Translation Company
 
Verified
The Review
Feedback summary: 

IT CRAFT is transparent and actively collaborates. They provide insightful suggestions and feedback, resulting in a higher-quality product. The team is able to scale to nearly any project assigned to them.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the head of digital business and product development for a language service provider in the northern region of Europe.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with IT CRAFT?

We’re developing a portal for our clients to access different services, like machine translation and so on. We worked with a previous agency, but they weren’t able to handle the workload, so we needed a partner with more resources.

SOLUTION

What was the scope of their involvement?

IT CRAFT immediately took over the previous agency’s project before moving onto our bigger project, which we provided designs for. Most of their work involves integrating different systems together, like our product system or online payments. We have a trained machine translation engine, and IT CRAFT built that connection through the APIs. We also built the frontend for our clients to be able to log into the online order portal. We have thousands of clients logging into the cloud-based platform daily, and IT CRAFT created that architecture.

What is the team composition?

We have three PHP developers, one HTML coder (who also does graphics), and a project manager. We work together on a daily basis. We used to assign tickets to the project manager, who would split them between the team, but now we work so close with the developers that we do that. We know who’s working on what, so we can get the tickets directly to them. The project manager now keeps track of time and other logistical elements.

How did you come to work with IT CRAFT?

I found them through a Google search. They had decent prices compared to our budget and expectations and seemed able to deliver, so we hired them.

How much have you invested with them?

We’ve spent between $70,000–$90,000.

What is the status of this engagement?

We started working with them in January 2017. We launched in steps, but the full platform was launched in November.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

This tool has given us a totally different position in our market, which is quite competitive. It has helped us become a unique player that can offer our clients something most of our competitors can’t. Whenever we approach new clients, they’re all interested in this feature, so it’s been great.

How did IT CRAFT perform from a project management standpoint?

IT CRAFT delivers on time and on budget. We’re really happy with their whole team—they’re professional and transparent, giving us access to everyone on the team. They provide feedback and make suggestions, acting more like a colleague than a hired agency.

What did you find most impressive about them?

Every single person at IT CRAFT, no matter the department, is incredibly professional. Sometimes, you get a company that’s only professional at the executive level, but that’s not the case with IT CRAFT. Our previous company engaged with our work, but IT CRAFT goes above and beyond. They’re spot on every time.

Are there any areas they could improve?

No. I'm really happy with them.

Do you have any advice for future clients of theirs?

IT CRAFT can help you with almost any part of your business but keep open and clear communication. If you’re not well-prepared, it will reflect poorly on you and limit what IT CRAFT can do. Take command of the project and have good management on both sides.

5.0
Overall Score It's been a pleasure to work with them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They always deliver on time.
  • 5.0 Cost
    Value / within estimates
    I wouldn't be able to get their quality and professionalism anywhere else at the same price.
  • 5.0 Quality
    Service & deliverables
    The quality is always excellent, and they're professional.
  • 5.0 NPS
    Willing to refer
    I would recommend them to anyone because I know they'll do a great job.