iRonin.IT Client Reviews

Reviews

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Web Development

Oct 25, 2019

the project

Team Aug. & SaaS Product Dev for Mgmt. Consultant

"They found the resources that matched our needs and communicated well throughout the process."

Web Development

Confidential

Jan. 2019 - Ongoing

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

Confidential

Jan. 2019 - Ongoing

Project summary:

iRonin.IT is augmenting a development team at a management consulting firm. They maintain and update a Ruby on Rails web application while providing support for other daily tasks.

1-10 Employees

Highland, Utah

James Barlow

CTO, Operational Results Inc

Verified

the reviewer

CTO, Operational Results Inc

James Barlow

Management Consulting

1-10 Employees

Highland, Utah

Online Review

The client submitted this review online.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

"They found the resources that matched our needs and communicated well throughout the process."

Oct 25, 2019

Feedback summary:

The client experiences greater innovation and an improved ability to meet demands from customers. Despite a time zone difference, iRonin.IT fosters collaboration by proactively communicating about potential hurdles. Their flexibility and dedication set them apart.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Operational Results, Inc. (ORI) specializes in Sales & Operations Planning (S&OP), Operational Strategy and Integrated Business Planning (IBP) best practices. We offer a complete suite of business planning solutions including: assessments, consulting, education, implementation and technology

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire iRonin.IT?

To augment our development team for all projects

What were your goals for this project?

To be able to continue feature enhancements on all our projects, create new apps, and support existing ones.

SOLUTION

How did you select this vendor?

They were recommended to us by another company

Describe the project and the services they provided in detail.

Ori is a project which main aim is to help visualize customer sales processes. This is mainly done by advanced charts and tables, on which we can show the entire cross-section of data, from categories to business segments to individual products.

The technological stack of the front focuses mainly on React, in which new functionalities are added. The older part of the application is written in AngularJs, and thanks to a custom solution there is a combination of both parts through a common connector.

Backend app based mostly on services written in Ruby on Rails
Metric application is made with Python & ElasticSearch
General maintenance and bug-fixing for existing front-end application
Simplification/optimization of database structure
Change from multiple schema model to one table
Migration scripts for existing data Working on project for new application for forecasting Using models like.
ARIMA, exponential smoothing and regression Deploying flow using AWS lambda
Backend new “multi-level bookmarks” functionality
More reliable new backend API endpoints and completely new DB schema
Functional tests written in Rspec

Working on new functionalities on Front-end part e.g.

New multi hierarchy concept in scorecards app
Functionality for resizing columns within fixed metric tables in report app
Add reordering of columns in reports app
New functionality for auto-looping across bookmarks
Support custom date format for all dates on backend on a per interval basis
Change the help emails report templates
Implement new multidimensional bookmarks with changed permissions, sharing , and new folder views Add datepicker do
Tasks App Fix small issues: With app routing Clear bugs on Sentry Chart axis errors New charts options, scaling to zeros etc.

And many more minor daily tasks..

What was the team composition?

iRonin’s team consists of 2 developers. A full-stack focused mostly on backend and one front-end expert.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We have been able to meet the demands of our clients and continue innovating on our product with a small team and small budget

How was project management arranged and how effective was it?

We communicated through Slack and Google Hangouts. We were always notified long in advance for holidays or time off. The time difference was sometimes inconvenient but the iRonin resources were mostly available during our business hours. The project managers are great to work with to help us find the right fit

What did you find most impressive about this company?

They found the resources that matched our needs and communicated well throughout the process.

Are there any areas for improvement?

5.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

5.0 Cost

Value / within estimates

5.0 Quality

Service & deliverables

5.0 NPS

Willing to refer

Custom Software Development

Jul 30, 2019

the project

Development Services for Travel Agency

"I was impressed with the overall quality of the provided solution & code."

Custom Software Development

$10,000 to $49,999

Apr. - July 2016

4.5

Quality:

4.5

Schedule:

5.0

Cost:

4.0

Willing to refer:

4.5

$10,000 to $49,999

Apr. - July 2016

Project summary:

iRonin.IT provided app development services for a travel agency. They designed and created several tools, including a frontend calculator for customers to use.

1-10 Employees

Berlin, Germany

S. May

CEO & Founder, Alcandia Travel GmbH

Verified

the reviewer

CEO & Founder, Alcandia Travel GmbH

S. May

1-10 Employees

Berlin, Germany

Online Review

The client submitted this review online.

Verified

4.5

Quality:

4.5

Schedule:

5.0

Cost:

4.0

Willing to refer:

4.5

the review

"I was impressed with the overall quality of the provided solution & code."

Jul 30, 2019

Feedback summary:

The platform functions as expected and enables a seamless process for users. It also captured the attention of bigger agencies that now use the calculator to advise customers. As a team, iRonin.IT was quick to respond and attentive to the project's needs.

the review

Background
Challenge
Solution
Results
Ratings

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m a Managing Director and Founder of AlcandiaTravel GmbH - German-based company. We’ve created travel insurance compensation calculator - an application for estimating booking cancelations. We develop harmonized solutions for hundreds of isolated applications in the travel market to serve tour operators, travel agencies, and above all the customer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire iRonin.IT?

To create a web based calculator for trip cancellation fees

What were your goals for this project?

Goal 1: Create the Rails app with the DB Schema and the ActiveAdmin Backend. Goal 2: Create the Frontend Calculator in React Goal 3: Apply custom design to the calculator

SOLUTION

How did you select this vendor?

iRonin was selected based on recommendation

Describe the project and the services they provided in detail.

Project is a calculator to determine fees if clients cannot make it to a trip of any reason. We read the terms and conditions of travel operators and feed the database with that information. One of our requirements was the ability to import our dataset files (of that time). The app has the ability to create the fees “inline” without jumping between conditions back and forth all the time. The calculator can be used through an iframe from any external page.

The app can display additional info, based on the provided parameters. iRonin provided Rails app development services, introduced ActiveAdmin Backend with provided DB Structure. The app is AJAX-powered. Frontend calculator was developed with React.js. Hosted on Heroku.

What was the team composition?

1 lead developer and 1 full-stack developer

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The project helped to immediately calculate cancellation fees in case an all expense tour should be cancelled. Based on cancellation fees, that were inserted in a database, the calculator provided customers a "one-click"-experience to determine whether or not a cancellation made sense, compared to selling the trip on a second-hand marketplace. The calculator was easy to use, even large travel insurances started to use to better advise their customers.

How was project management arranged and how effective was it?

We provided list of tasks to be done. The iRonin’s team has created tickets/issues for each of the tasks in their internal system. When the task was implemented, the developers were providing us with a preview and link to staging server - I had the ability to provide feedback along the way. I was able to contact the developers directly and I was constantly up-to-date with the progress.

What did you find most impressive about this company?

I was impressed with the overall quality of the provided solution & code. There were no bugs involved! Also their team’s agility and responsiveness to feedback.

Are there any areas for improvement?

No further improvements, communication through slack etc was very hands-on and easy

4.5

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

4.0 Cost

Value / within estimates

4.5 Quality

Service & deliverables

4.5 NPS

Willing to refer

Custom Software Development

Jul 18, 2019

the project

ERP & Web App Dev for E-Learning Platform

"They're able to work under pressure and always react quickly and methodically."

Custom Software Development

$10,000 to $49,999

Jan. 2015 - Ongoing

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

$10,000 to $49,999

Jan. 2015 - Ongoing

Project summary:

iRonin.IT designed and built an e-learning web application using Ruby on Rails. The team spearheads ongoing maintenance of the system as part of an overarching ERP redesign.

51-200 Employees

Compiègne, France

Mikael Misard

CEO, WOOSPEAK

Verified

the reviewer

CEO, WOOSPEAK

Mikael Misard

E-Learning

51-200 Employees

Compiègne, France

Online Review

The client submitted this review online.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

"They're able to work under pressure and always react quickly and methodically."

Jul 18, 2019

Feedback summary:

Clients have praised several of the new functionalities and updates, and both lead generation and overall sales volume have increased. Professional and experienced, iRonin.IT provides direct access to designers and developers to ensure that they deliver requirements within set timelines.

the review

Background
Challenge
Solution
Results
Ratings

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Woospeak is a french learning center operating worldwide. I’m a CEO of Woospeak - training organization specialized in B2B language training and IT courses. We offer specialized tailor-made distance courses for corporations and SMEs. Woospeak provides services from more than 400 teachers all over the world to meet clients’ needs.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire iRonin.IT?

Woospeak hired iRonin.IT for ERP system enhancement, including e-learning web application development and maintenance, hence the work is still ongoing. Moreover, the iRonin team had to take care of UX and UI design improvements at some point. The full scope of work includes key features of the app, Sales empowering features, messaging and communication features, web interface development for clients and students (end-users) and redesign, among others

What were your goals for this project?

Our goals: new features development and existing features improvements; user experience and usability improvements, that makes the app and site more user-friendly as well as easy to use; responsive web design and boosting mobile-friendliness of the web app; web application performance improvements; codebase maintenance and update of related frameworks and libraries, e.g. Rails version updates; the new structure of the web app and pages breakdown to improve SEO.

SOLUTION

How did you select this vendor?

We chose iRonin mainly for their flexibility and competitive price. We started this collaboration with some apprehension but we were quickly satisfied to see how they were taking care of our project. We value iRonin’s professionalism, technical expertise, and the quality of their work.

Describe the project and the services they provided in detail.

The project was a web application for various parties involved in the e-learning process, including corporate training managers, students and teachers. The app supports tasks and workflows for modern remote trainings. The service provided by iRonin: Improving Manager view with features and improvements, like additional filters for different pages, database for teacher documents and CVs, soft delete option or templates for Sales team amongst the others, improve our invoicing system, electronical signature and administrative automation. Working on a redesign that includes easier access to documents, improved interactions with the data related to students and trainings, a more usable dashboard for students, a user-friendly calendar, a new e-learning center with easy navigation, and a new dashboard for training managers. Interface improvements, building a new menu, improving its usability and introducing responsive web design for mobile users. Creating a booking functionality from scratch. Improving dashboard feature speed. Improving server’s performance. Upgrading Ruby, Rails and Metabase versions. Modifying notification messages and their flow to make user experience better. Creating a few additional public pages, added new CPF form, finished german translations and improved SEO. The deadlines were short, however iRonin’s developers delivered on time.

What was the team composition?

iRonin during our ongoing cooperation provided 2 full-stack developers and 1 UX/UI designer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Big accounts companies were pleased with some innovative functionalities. We bring them a high and reactive organisation through our app. It permits to maintain our existing customers and also to obtain more. It permits to increase in sales / number of new customers. Good feedbacks from users after applying changes / improvements

How was project management arranged and how effective was it?

The project management and communication processes were highly satisfying. We have a direct contact with all of involved remote developers and designers during this collaboration. Additionally, there is a project manager on iRonin’s side who makes sure that all requirements are understood and met in the efficient and timely manner.

What did you find most impressive about this company?

iRonin’s remote IT experts offer a high quality development - they go an extra mile to understand our needs before coding. Developers’ flexibility allows us to work without any major obstacles and delays in the delivery process. iRonin’s experts have the maturity and professional experience required in this project. They're able to work under pressure and always react quickly and methodically. The CEO - Cyprian is professional, mature and try to find solutions for any issue that may occur. They track the tasks and their time spent on the project in an internal project management software.

Are there any areas for improvement?

To speak french :) All our collaboration is in English and that's indeed perfect for us

5.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

5.0 Cost

Value / within estimates

5.0 Quality

Service & deliverables

Highly satisfied

5.0 NPS

Willing to refer

Web Development

Apr 19, 2017

the project

Ongoing Custom Dev for Business Services Startup

"We could keep giving them responsibilities, and they'd met our expectations."

Web Development

$1,000,000 - $9,999,999

Feb. 2012 - Ongoing

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

$1,000,000 - $9,999,999

Feb. 2012 - Ongoing

Project summary:

iRonin develops custom features for an existing solution. They help manage data syncing integrations with a flexible team of expert engineers. Platform enhancements remain the focus.

11-50 Employees

Provo, Utah

Eric Shelley

Co-Founder, EmployeeReferrals

Verified

the reviewer

Co-Founder, EmployeeReferrals

Eric Shelley

Computer Software

11-50 Employees

Provo, Utah

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

"We could keep giving them responsibilities, and they'd met our expectations."

Apr 19, 2017

Feedback summary:

Since iRonin joined the team, the site’s turn rate has dropped by over 50%. The developers’ expertise, proactive contributions, and consistent quality testing continue to encourage increasing market success.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Back in the agency days, we would pay $3,000 for every referral hire we could get. We were really desperate for talent. We had a lot of turnover with people going to other companies like Adobe. Referrals were a really tough challenge, especially for our field of information technology.

I had been talking to a few friends and decided to create a solution for matching so we could make this whole process easier and really help employees who wanted to make a bonus but didn’t know who to refer. We started EmployeeReferrals.

I went through a lot of contractors both outsourced and local, hiring people and letting them go until I found the few that I ended up keeping.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with iRonin?

I and one other person were trying to get our website going. After a couple of months, we asked for a lot of help to get the features ready for the market. I brought iRonin to work on EmployeeReferrals’s platform/website after it had been already built. I and my colleague person are still working on it today.

SOLUTION

What was the scope of their involvement?

Integrations are really the key for us because everybody wants to get accurate data. They want to make sure that their systems are syncing. That’s the core of what we asked iRonin to help us with. We give them complete control over the integrations and depend on them to make sure that when we launch a new company and need something set up, they’re going to get it done quickly.

When working with iRonin, our code quality improved. They used a lot of best practices for design patterns. They made some of the repeatable activities we had to do more scalable as far as launching new companies. It was very easy for us to implement and deploy because of the structure they set up. It’s been really helpful for us, especially knowing and having so much experience with other contractors. We’re happy to have found ones that produce high-quality code with good test coverage. It really took the burden off me for some of that design work.

We now deliver the requirements but do not put together the team. We’ve changed how we do things. Before, I used to do a lot of project management, but now we’ve requested a project manager on their end. We do stand-up meetings with their project manager. He delegates to the developers there and makes sure that everything gets done.

How did you come to work with iRonin?

We found them initially on Upwork. With contractors, I like to give them all a task so that I’m testing a lot of them in parallel. I keep the ones that work out. I’m sure that we had 5 or 6 in parallel that we were testing at the same time, and we decided to keep iRonin.

When I initially hired iRonin, we had a contractor that I’d found and worked with for a long time after going through 10 other different contractors who weren’t from iRonin. When iRonin suggested we get another developer, we did; we got such consistent results from them that I let a lot of the other contractors go. I gave them free reign to keep scaling their team. We could keep giving them responsibilities, and they met our expectations.

How much have you invested with iRonin?

On average, we spend about $400,000–$500,000 yearly.

What is the status of this engagement?

We began working with them at the beginning of 2012. We’re still working with them now since they’re still adding new features to the platform.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

We’ve seen our turn rate go down significantly, decreasing at least by half since we’ve had iRonin stabilize our system in all the odds and ends that we need. That is really important to us.

With a lot of other contractors and agencies that we have worked with, few do test-driven development or release code with tests. Just based on their types of deadlines, they get done what they can get done. But, iRonin consistently releases tests to ensure everything is good quality.

Also, they have a lot of suggestions for refactoring and optimization. If they notice that something is performing poorly from another developer, they will go out of their way to improve the overall code base instead of only handling the things that they are directly responsible for, which is something that not a lot of other contractors do.

How did iRonin perform from a project management standpoint?

They do their tasks in a standard Scrum sprint. We used Trello, a Kanban-style project management, and HipChat for communication. We’re online chatting all the time and do video standups weekly where we talk face-to-face with our project manager over there.

We initially wanted control over each developer, but I think we found a happy compromise just having a project manager in the standup meetings. We wanted more control over the tasks but found that having video calls and including the project manager in the standup meetings alleviated that need. He’s in a group with everyone else we work with, so he feels like a part of our decision-making process. We only interact with him and try not to interrupt anyone else.

What did you find most impressive about iRonin?

There were times that we had deadlines and needed to get things done. They were more than accommodating at giving us extra resources and making sure that we still hit the budget we’d set, even though they gave us additional resources. They did that a few times, and it was a lifesaver. They absorbed the cost of those resources. We’ve been sheltered from training costs as well. They would handle all the training when they brought new people on, along with anything that they needed to do to get a new developer up to speed.

Are there any areas iRonin could improve?

A lot of concerns that you have when working with overseas people involve delays. That’s the only thing that I can think of. For the most part, they try to work in parallel with our time zones. There were occasions that we needed an answer on something late in the afternoon, and they were gone. That’s one of the typical problems when working with outsourced contractors.

5.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

5.0 Cost

Value / within estimates

The agency where I worked before charged double the price, and I think iRonin’s code quality is probably better than what we produced there. Because of that, I think they’re well worth the money.

5.0 Quality

Service & deliverables

5.0 NPS

Willing to refer

That’s why I agreed to help Cyprian [CEO of iRonin] by giving this review.

E-commerce Development

Oct 28, 2019

the project

E-Commerce Dev for Retail Startup

"Our developer was totally dedicated to completing all projects, taking a flexible approach where required."

E-commerce Development

$50,000 to $199,999

June 2018 - Sept. 2019

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

$50,000 to $199,999

June 2018 - Sept. 2019

Project summary:

A developer from iRonin.IT completed a series of development projects for a startup. The individual delivered a set of integrations from third-party payment and logistics platforms.

11-50 Employees

United Kingdom

CFO, E-Commerce Company

Verified

the reviewer

CFO, E-Commerce Company

Consumer Goods

11-50 Employees

United Kingdom

Online Review

The client submitted this review online.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

"Our developer was totally dedicated to completing all projects, taking a flexible approach where required."

Oct 28, 2019

Feedback summary:

The dedicated team member was committed to the success of each project. Leveraging a collaborative workflow, iRonin.IT facilitated constant communication while adapting to changes.

the review

Background
Challenge
Solution
Results
Ratings

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

CFO of rapidly growing company selling personalised cards and gifts

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire iRonin.IT?

We hired a developer to assist with various development projects during a period of rapid international expansion

What were your goals for this project?

To find a developer who would work well with our in-house team, with a flexible range of skills to meet various challenges

SOLUTION

How did you select this vendor?

Recommendation

Describe the project and the services they provided in detail.

Various projects, including integrations with third party providers such as DHL and Pay pal

What was the team composition?

Working with in-house developer, mostly remotely. Bi-weekly Skype calls with the rest of the business.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our developer was totally dedicated to completing all projects, taking a flexible approach where required.

How was project management arranged and how effective was it?

Our developer was a completely intrinsic part of our team during the time he worked with us, working seamlessly with our in-house team.

What did you find most impressive about this company?

Our developer had a very high skill level.

5.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

5.0 Cost

Value / within estimates

5.0 Quality

Service & deliverables

5.0 NPS

Willing to refer

Web Development

Jul 12, 2019

the project

Front and Backoffice Dev for Consumer Credit Startup

"We found the collaboration to be very good."

Web Development

$10,000 to $49,999

May 2018 - Ongoing

4.5

Quality:

5.0

Schedule:

4.5

Cost:

4.0

Willing to refer:

4.0

$10,000 to $49,999

May 2018 - Ongoing

Project summary:

iRonin.IT created a front and back office system for a consumer credit startup. The team assisted with the improvement of a variety of development projects within the company.

1-10 Employees

London

CTO, Consumer Credit Startup

Verified

the reviewer

CTO, Consumer Credit Startup

Financial Services

1-10 Employees

London

Online Review

The client submitted this review online.

Verified

4.5

Quality:

5.0

Schedule:

4.5

Cost:

4.0

Willing to refer:

4.0

the review

"We found the collaboration to be very good."

Jul 12, 2019

Feedback summary:

iRonin.IT's skilled team of developers were crucial to the success of the project. Their collaborative approach supplemented their professional management style. Their attention to detail was also noteworthy.

the review

Background
Challenge
Solution
Results
Ratings

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the CTO at a startup working in the consumer credit industry in the UK. We offer interest-free loans in exchange for a monthly membership fee.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire iRonin.IT?

We hired iRonin.IT with the goal of augmenting our in-house development team to build new functionalities for our front office and back office systems.

What were your goals for this project?

We worked with iRonin.IT on several projects, including:

Improve the usability of our back office system
Improve our testing tools
Implement new functionality for our automated underwriting system
Improve our tracking capabilities using Mixpanel

SOLUTION

How did you select this vendor?

I saw iRonin.IT as a sponsor for a well-known Ruby on Rails conference.

Describe the project and the services they provided in detail.

We worked with iRonin.IT in a Kanban fashion providing new stories weekly depending on our top priorities.

What was the team composition?

Over time, we worked with four iRonin.IT engineers. They all delivered a great service to us.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

iRonin.IT joined our team before we launched our product, and their help has been crucial to achieving our launch date in time. After we launched the product, they also helped us keep the quality of our product to the highest standard and acquire customer fasters by improving our back office and improve our tracking tools.

How was project management arranged and how effective was it?

We found the collaboration to be very good. Their engineers have attention to details, they give us fast feedback, and they thoroughly test their code.

What did you find most impressive about this company?

The quality of the engineers.

Are there any areas for improvement?

It seems like their best engineers are always very busy, so it's not always possible to keep working with the ones we onboarded with. We are happy with the engineers we are currently working with, but there have been some challenges in the transition at times.

4.5

Overall Score

4.5 Scheduling

ON TIME / DEADLINES

4.0 Cost

Value / within estimates

5.0 Quality

Service & deliverables

4.0 NPS

Willing to refer

Custom Software Development

Aug 15, 2017

the project

Bespoke Software Development for Credit Firm

"iRonin.IT augmented our internal team in every way."

Custom Software Development

$50,000 to $199,999

2016 - Ongoing

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

$50,000 to $199,999

2016 - Ongoing

Project summary:

iRonin.IT provided customized development for a debt management system, creating a functional alternative to off-the-shelf software. They now support updates and enhancements.

201-500 Employees

Sandy, Utah

Jake Mallory

Fmr. CTO, Acima Credit

Verified

the reviewer

Fmr. CTO, Acima Credit

Jake Mallory

Financial Services

201-500 Employees

Sandy, Utah

Online Review

The client submitted this review online.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

"iRonin.IT augmented our internal team in every way."

Aug 15, 2017

Feedback summary:

The bespoke solution easily handled high business volumes, and iRonin.IT’s seamless integration with in-house staff increased production and improved output quality within a few weeks. The team’s responsiveness, scalability, and innovative ideas continue to impress.

the review

Background
Challenge
Solution
Results
Ratings

The client submitted this review online.

BACKGROUND

I’m the former CTO of a financial services company catering to underbanked customers in the U.S. Because our customers didn't fit the usual financial/banking model, we provided alternatives to loans and credit cards. I oversaw operations related to IT, software development, and data services as well as recruiting in a competitive market.

OPPORTUNITY / CHALLENGE

Building our own system to manage customers’ accounts was a huge priority. Since many banks considered our customers to be higher-risk, few of the typical credit score services or applications met our needs, so we started to build our own platform for originating, underwriting, and servicing debt.

We had been using off-the-shelf software that couldn’t handle the volume of business we had. As a result, money was getting lost in the system.

SOLUTION

When our small internal team had built and understood enough of the system, we decided to scale our resources in both operations and development. iRonin.IT responded to my posts on a group forum. I chose to hire them primarily because we could communicate easily. We quickly learned that they had top-notch skills as well.

RESULTS & FEEDBACK

iRonin.IT augmented our internal team in every way, from planning and design to code reviews. Both teams quickly agreed on processes and communication methods, and our production and quality increased after only a couple weeks.

iRonin.IT continues to be a great partner. After starting with 2 developers, we found 5 more by the end of the year with their help.

5.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

5.0 Cost

Value / within estimates

5.0 Quality

Service & deliverables

5.0 NPS

Contact

Web Application Development and IT Outsourcing

headquarters

Focus

Portfolio

Property Management System

Wimdu

PromoJam

Matuse

Employee Referrals Platform

Creatubbles

Happy Baby Plan

Flagship

Channel Islands

DiscountPandit

Cleeng

Philips Product Selector

Reviews

Reviews

the project

Team Aug. & SaaS Product Dev for Mgmt. Consultant

the reviewer

the review

Oct 25, 2019

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

Development Services for Travel Agency

the reviewer

the review

Jul 30, 2019

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

ERP & Web App Dev for E-Learning Platform

the reviewer

the review

Jul 18, 2019

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

Ongoing Custom Dev for Business Services Startup

the reviewer

the review

Apr 19, 2017

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

E-Commerce Dev for Retail Startup

the reviewer

the review

Oct 28, 2019

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

Front and Backoffice Dev for Consumer Credit Startup

the reviewer

the review

Jul 12, 2019

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project