What evidence can you share that demonstrates the impact of the engagement?
We launched in December 2019 with a fully functioning app. The build was released for testing, and it became very collaborative. We felt like we weren’t just a customer but rather a true team. They listened to the things we wanted and made changes as needed.
The feedback from users has been very good. They liked that they can create a booking, can connect with nearby, likeminded individuals, and recieve content specific to them.
We always wanted to have an intuitive app with a few surprise features. We built functionality that allows for emails to those outside of the app to be sent out on time. Those users can respond, which appears in real-time on the app for the event organizers.
How did Intelivita perform from a project management standpoint?
Project management is very good. We haven’t had any major problems, able to work through any minor misunderstandings very quickly. Anything we want to do moving forward can be easily scoped out with them. We have a very good relationship with them. We use Basecamp, Trello, and TestFlight.
We worked in an agile methodology with two-week releases and regular phone calls and updates. We didn’t have that much interaction with the developers, but we had constant interaction with the scrum master. We spoke to the solutions architect about how the app would work moving forward and how we could extract analytics.
What did you find most impressive about them?
They have the ability to understand what we need and effectively document it through wireframes. They also understand the bigger picture in terms of client goals. They can offer advice as well.
Are there any areas they could improve?
No, there’s nothing that needs to improve.
Do you have any advice for potential customers?
Don’t hold back on what you want your business to be like. If you have a passion for what you want to do, you need to show and share that. If Intelivita understands how important it is to a potential client, they'll become enthusiastic. They give a personal touch and understand that their reputation is one the line as well.