What evidence can you share that demonstrates the impact of the engagement?
The feedback from my team has been very positive.
How did Intelivita perform from a project management standpoint?
We did several dry runs of the app, and Intelivita responded to our feedback and made any changes we requested quickly and efficiently. They managed the project incredibly well and made our tight deadline a priority; they even worked on weekends to make sure they could meet it.
Base camp was our main form of communication. I also spoke with Oliver over the phone; if my team had any questions after an internal meeting, I knew I could call him.
What did you find most impressive about them?
When we approached Intelivita, we weren’t entirely sure of what we wanted. After providing them with a description of how each escape room experience was going to pan out and a general overview of the look and feel we wanted, they understood our needs and what we were looking for. Intelivita took our ideas and brought them to life. The team ensured that the look and feel of the web app were consistent.
They also helped us to understand how the web app would work. Since we planned to bring the escape room experience across the country, they explained that what they were creating would be available as a URL. The team provided insights, suggestions, and clarifications to ensure my team’s comprehension. They asked us questions in many areas that we hadn’t thought of, which helped us work out the smaller details we would’ve otherwise overlooked. For example, they asked us whether, when users need to enter certain answers into the app, the words should be uppercase or lowercase. Also, they suggested making the URL password-protected, so that not just anyone could get into the web app.
Are there any areas they could improve?
No, there’s nothing I can think of. They were really helpful throughout the whole process.
Any advice for potential customers?
Our teams had several discussions early on over email and phone about what we were looking for. We made sure we were on the same page, which helped us get to this endpoint where we’re all happy.