We go beyond traditional IT management by building strategic IT roadmaps, optimizing IT operations, strengthening cybersecurity, refining cloud solutions, and ensuring compliance—all while enhancing your digital capabilities. Our goal is to transform your organization into a smarter, faster, and more innovative digital powerhouse.
Future-ready solutions
Integris is an MSP that safeguards you today while preparing you for the future. With our tailored solutions, industry expertise, and visionary approach, we not only help you manage your current IT needs but also provide strategic and transformative offerings to ensure your success in a digital world.
A world-class customer experience
We are passionate about delivering you a seamless, intuitive, and tailored experience, with a personal approach and a model designed for your specific needs.
Our industry-specific approach
Integris is aligned by industry, providing practices and resources tailored to the unique needs and demands of the industry domains we serve, including legal, financial, manufacturing, healthcare, and nonprofit, to name a few. Our clients are supported by people and practices with expertise in their industries who know what they’re going through.
Enterprise resources for SMBs
We’re exclusively focused on SMBs, so we know exactly how to serve companies like yours. We have the scale, certifications, and expertise to provide you with enterprise-level solutions and resources tailored for the agile needs of small and midsize businesses. Our approach is customized at both the technology and industry level, ensuring that we deliver the right expertise—every time, from the very first interaction.
Min project size
$5,000+
Hourly rate
$150 - $199 / hr
Employees
250 - 999
Locations
Cranbury, NJ
Year founded
Founded 2021
Languages
Timezones
1 Language that we service
English
4 Timezones that we service
CST
Central Standard Time (CST)
EST
Eastern Standard Time (EST)
MST
Mountain Standard Time (MST)
PST
Pacific Standard Time (PST)
26 Locations
Cranbury , NJ
Owings Mills , MD
New York , NY
Washington , DC
Cedar Park , TX
San Antonio , TX
Duluth , MN
Eagan , MN
Hibbing , MN
Marquette , MI
Boulder , CO
Buffalo , NY
Bedford , TX
Fairport , NY
Wichita , KS
Denver , CO
Tyler , TX
Hampstead , NH
Fort Worth , TX
Dallas , TX
San Angelo , TX
Spring , TX
Olathe , KS
Clearwater , FL
Raynham , MA
Los Angeles , CA
No have been added yet...
Pricing Snapshot
Min. project size
$5,000+
Avg. hourly rate
$150 - $199
/hr
Rating for cost
4.5
/5
What Clients Have Said
Integris offers a wide range of IT services with pricing varying significantly based on client size and needs, from $2,000 to over $1 million annually. Clients report strong value for cost, highlighting responsiveness and proactive support, but some noted areas for improvement in communication and ticket response times.
Integris is praised for its adaptability and customization of services to meet specific client needs. They work closely with clients to understand their unique requirements and provide tailored solutions.
Responsive and Reliable Support
Clients consistently highlight Integris's responsiveness and reliability in addressing IT issues. Their support team is quick to resolve problems, providing peace of mind and allowing clients to focus on their core operations without IT disruptions.
Proactive and Strategic IT Guidance
Integris is commended for its proactive approach and strategic IT guidance, helping clients plan for future needs and improve their IT infrastructure. Their vCIO services are particularly valued for providing long-term IT strategies and solutions.
High-Quality IT Security Solutions
Integris provides high-quality IT security solutions, including cybersecurity measures, compliance support, and risk management. Clients report improved security postures and confidence in their IT systems' safety and compliance.
Challenges with Response Times
While generally responsive, a few clients noted occasional delays in response times, particularly during high demand periods. Integris is working to improve these aspects by expanding their team and refining internal processes.
Strong Project Management and Communication
Integris is praised for its strong project management skills, ensuring projects are delivered on time and within budget. They maintain excellent communication with clients through regular meetings, updates, and a reliable ticketing system, enhancing client satisfaction.
“Working with them is like having a technician on-site.”
Feb 21, 2018
Therapeutic Living Centers for The Blind
Cyndi McAuley
Verified
Other industries
Los Angeles, California
201-500 Employees
Phone Interview
Verified
Integris (formerly TechMD) provides long-term IT support services for a nonprofit, first working on unifying the computer system and then completing maintenance work as required.
Integris (formerly TechMD) were able to significantly improve the internet speed for the organization, in one instance, saving them around $10,000. They are dedicated and available quickly, working hard to meet all requests at any time of the day or night.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
TLC for the Blind provides lifespan services for developmentally-disabled and visually-impaired people. I am the executive director of the nonprofit.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with TechMD?
We had mounds of paper and no coordinated network to manage it. Our initial project was an effort to unify our computer system and put together a network. We have 40 in-house computers that have to be maintained, and some of our staff are not technically skilled.
SOLUTION
What was the scope of their involvement?
They manage the hosting of our website, performing security patches and providing tech support to everyone in our office. Our employees—regardless of their tech abilities—can call their team directly and have any issue resolved quickly.
Our properties run the length of a city block. As a nonprofit, we’re not in the position of setting up T1 lines for faster internet. When we first started, we were running a VPN from one building to another, three buildings over. The speeds were ridiculously slow, so I contacted our account manager from TechMD and asked for alternatives. They put us in touch with a data-cabling company and we put antennas on the roof.
Some of our clients have intellectual disabilities and we have a teacher assisting them for computer work. Installing accessibility features has not been a part of their scope.
What is the team composition?
When TechMD was small, we were always working with the same people, but they have grown over the years. A new account manager was assigned to us a couple of weeks ago—the first change we’ve had in four or five years. They’ve been consistent and they’ve revised their model to always include a specific tech team for us. I don’t know them all by name, but I can be assured that, if we have a problem, one of the three people handling our account will help us.
How did you come to work with TechMD?
One of my colleagues in Orange County had used them for a project, and highly recommended them. They were smaller back then, and also had another client in our area, so they had no problem with coming to our office for a presentation. I interviewed three other companies and our decision was based on what TechMD described as their accessibility and willingness to start with us from the ground level. Their fee structure was also very helpful to us—we had a flat-rate monthly cost that covered everything they provided.
How much have you invested with them?
We pay $3,500 per month on their services.
What is the status of this engagement?
The oldest documentation I have from them is from 2005. They’ve been with us for at least 12 years.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
I haven’t heard complaints about slow speeds since we installed our antennas. We wouldn’t have been able to do the project without TechMD’s help. By setting us up with a relay system on the roofs of our buildings, we now have decent speeds for everything we do. I don’t know how much money that saved us, but I estimate it to be $10,000 at least.
How did TechMD perform from a project management standpoint?
They provide 24/7 service and, although calling on a weekend comes with additional fees, they’re not too high. Working with them is like having a technician on-site. This is partly due to how their services have changed over the years, introducing VPNs and other components. Regardless, they provide quick fixes—nothing is ever down for a long period of time.
We are happy with their level of communication and availability. At some points, they were figuring things out, so the work slowed down. Within their own business, they’re responsive and aware of what they’re doing, and what they need to do in order to benefit the customer. We use phone and email for communication. I believe that they also have chat, but I’ve never managed to make it work.
What did you find most impressive about them?
Responsiveness to our problems is part of the answer—we don’t have a high lag time. They’re there for us when we had business-related issues and never put us off. For services that the team didn’t provide, they put us in touch with other parties.
Are there any areas they could improve?
They should keep doing what they’re doing. I have no issues with them.
Do you have any advice for future clients of theirs?
Many of us use off-site IT professionals and third-party vendors. It’s important to figure out what services the client will get after signing a contract. In my experience, working with a provider that only charges when an intervention is made can seem like a way to save money, but having a consistent system in place makes for a much more seamless and business-friendly experience. We don’t have to think about our computers.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"I have done multiple times.
IT Managed Services for Investment Company
CybersecurityIT Managed Services
$10,000 to $49,999
Jan. - Apr. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The team was very responsive."
Jun 24, 2024
Controller, Investment Firm
Anonymous
Verified
Business services
Newport Beach, California
11-50 Employees
Online Review
Verified
A business services company hired Integris (formerly TechMD) to provide IT consulting and SI services. The goal is to get the business running from their prior IT-managed service provider.
Thanks to Integris' (formerly TechMD) efforts, the client was able to identify points of improvement, cutover strategies, and cost/benefit analysis. The team completed the project on time with a team of professionals ready to assist.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Controller of a business services company
Describe what your company does in a single sentence.
Diversified investment management platform
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire TechMD to accomplish?
IT Onboarding
SOLUTION
How did you find TechMD?
Referral
Why did you select TechMD over others?
High ratings
Close to my geographic location
Pricing fit our budget
Referred to me
How many teammates from TechMD were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
TechMD was great in getting us up and running from our prior IT Managed Service provider.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
TechMD was quick to identify points of improvements, cutover strategies and cost/benefit analysis.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Action items and onboarding were completed on time with a team of professionals ready to assist.
What was your primary form of communication with TechMD?
Email or Messaging App
What did you find most impressive or unique about this company?
The team was very responsive.
Are there any areas for improvement or something TechMD could have done differently?
N/A
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 91-92 of
92 Reviews
Our Story
Integris is built on people-first values. We do the right thing, get it done right, and own our outcomes. Our mission is to make technology a strategic advantage for every client through transparency, integrity, and accountability. With SOC 2 compliance and a focus on partnership, we act as an extension of your team, empowering you to grow with confidence.
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