Integral Vision

Please describe your company and your position there.

I am the director of the Kassák Museum, a member institution of the Petőfi Literary Museum, Budapest. The Kassák Museum is a small museum devoted to the Hungarian avant-garde.

For what projects/services did your company hire Integral Vision, and what were your goals?

The Kassák Museum has an own separate website since 2011. The first website was designed ad set up in 2011, and by 2021, the design and accessibility was outdated. Integral Vision was hired by the Petőfi LIterary Museum to design and build a new website for the Kassák Museum, while maintaining the contents of the previous website.

How did you select this vendor and what were the deciding factors?

Integal Vision was decided upon by the Petőfi Literary Museum's directorate, based on their professional credentials, their offer, and their previous work. They have been cooperating with the P.L.M. before our joint project on websites of other member institutions.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting and set up the scope of work. After that, the staff of the Kassák Museum collected required information on the new website's structure and contents, and all the relevant questions were discussed in detail. The designer of the Kassák Museum's logo and previous website was invited as design consultant. All site designs and technologcal questions were discussed in detail through online and offline meetings with the project managers at Integral Vision.

How many people from the vendor's team worked with you, and what were their positions?

We had close contact with two project managers from Integral Vision. Several colleagues were involved in building and developing the Kassák Museum website.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The main outcome of the new website is its improved design and accessibility, both on the side of the users and the museum's staff. We have been receiving positive feedback on the new website since its launch in June 2022.

Describe their project management style, including communication tools and timeliness.

Communication with Integral Vision was smooth and easy, through emails, shared online documents and online/offline meetings throughout the design and development process. Integral Vision staff was always on time.

What did you find most impressive or unique about this company?

Integal Vision staff was highly professional and keen on solving our specific requests throughout the process. The website turned out to be in line with the design requirements of the Kassák Museum and stillmore user friendly than our previous website.

Are there any areas for improvement or something they could have done differently?

None.

Please describe your company and your position there.

I am the in-house graphic designer and marketing advisor of the publishing house. We specialize in publishing books on literature and culture, and we organize cultural events regularly.

For what projects/services did your company hire Integral Vision, and what were your goals?

The website of the publishing house was very outdated and extremely slow. Its webshop held loads of great books, but due to the slow site performance and the myriad of usability issues, we could hardly sell our books online. The magazine (part of the publishing house) did not have a website before. It was built from the ground up to make educational materials available for teachers and students.

How did you select this vendor and what were the deciding factors?

We shortlisted around ten companies and asked for a cost estimate from several ones. Integral Vision gave a great price, and they had many projects in the cultural sphere. Their designs were top-notch, and the sites worked flawlessly. They also have a great website and a forward-thinking, easy-going, professional, and calm company culture.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had several meetings throughout the whole process biweekly. They designed an updated and contemporary online brand guideline based on our current branded materials shown on the landing pages. After that, each webpage was designed for desktop and mobile. Development began after all the design files got finished. It was a very smooth process. They used Drupal as the primary CMS with many plugins and custom solutions tailored to our needs. There was a big feedback meeting at the end of each main project task (at the end of the design sprint and the end of development).

How many people from the vendor's team worked with you, and what were their positions?

There was one designer, one key project manager, two lead developers, and four more developers working on smaller tasks.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We now have a proper online payment user flow, and all our books and contents are easily accessible. We are getting more and more orders directly from our site. One of the main benefits is that now we have total control over our website, and every piece of content is editable by the editorial team. The magazine now has an event and article archive available to everyone.

Describe their project management style, including communication tools and timeliness.

We had biweekly meetings where we ideated and discussed the main project milestones. These were the only occasions for giving feedback, but they were very flexible when something important came up. There were two big feedback meetings: one at the end of the design sprints, and one more at the end of the project. On these occasions we could give general feedback on the process as a whole. We used e-mail, Google Docs, and Figma to communicate.

What did you find most impressive or unique about this company?

One of the best things was that they were very open to discussions and were always trying to come up with the absolute best solution to every problem. We could feel that they wanted this project to succeed. Their Drupal developer team was one of the best in the industry. They over-delivered on many occasions.

Are there any areas for improvement or something they could have done differently?

We enjoyed the whole process. There isn't anything that comes to mind.

Introduce your business and what you do there.

I’m the project and communications officer at European Center for Not-for-Profit Law Stichting (ECNL). We enable legal and policy environments that help individuals and organizations exercise their civic freedoms.

What challenge were you trying to address with Integral Vision?

We needed help with developing our learning platform, so we partnered with Integral Vision.

What was the scope of their involvement?

Integral Vision developed our e-learning platform, which is a sub-domain of our main website. They helped us think through what would be the most ideal look and layout for the website, what would be engaging from a user perspective, and what would look most appealing to our audiences. Once we had agreed on the design of each page, they went into coding the site and building it from scratch on Drupal.

Their team created a platform to host learning packages for topics that affect the civic space, with each package containing interactive materials, resources, embedded videos, and testimonials. They also created a map on the learning center’s landing page — a feature that would allow users to see case studies and find the topics and learning packages related to them. We then asked them to develop a contact form so site visitors could reach out to us if they have questions or comments. 

We’re now having conversations with Integral Vision about SEO. They’ll  run an introductory workshop for us since we don’t have in-depth knowledge about this at the moment. When we decide that this is something we want to pursue more in depth, we will probably get assistance from them in the future. We will also engage them again to expand the learning center with new features.

What is the team composition?

We’ve worked with quite a lot of people: three members from the communication side, three developers, and proofreaders. 

How did you come to work with Integral Vision?

They were already working with us on our main website. We’ve been very satisfied with the quality and price of their services, so we decided to engage them again for this project.

How much have you invested with them?

We’ve invested over $14,000.

What is the status of this engagement?

We started working together in January 2018, and our engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

We’ve been monitoring the site activity through Google Analytics, and we’ve seen a lot of people engage with the learning center that Integral Vision developed. We’ve also received positive feedback around the new platform; our donors are very impressed, and our partner organizations have begun soliciting material that can be included in the learning packages. 

How did Integral Vision perform from a project management standpoint?

Their project management is impressive, and their team is very flexible. We haven’t experienced any major delays or exceeded our budget. We communicate via email, and they share the development process with us through Zeppelin.

What did you find most impressive about them?

They’ve really held our hands during the development process. Their team doesn’t just deliver what we ask for, they also think through the process with us to make the platform as engaging as possible. We appreciate that they share their expertise and put careful thought into things we may have overlooked. Not all service providers do this. 

Are there any areas they could improve?

No, everything is going as planned. 

Do you have any advice for potential customers?

Be very clear on what you want, and listen to their team because they have a lot of useful advice. Let them use their expertise in guiding you.

Introduce your business and what you do there.

I’m the fundraising and marketing manager of Thalassa Ház, an institute for psychotherapy and psychiatric rehabilitation run by an NGO.

What challenge were you trying to address with Integral Vision?

Our previous site was more than 10 years old and was completely out of date. It was very difficult to manage, so we wanted a new and trendy website to meet our patient’s needs. We needed something with a clear structure that was much easier to understand and a platform that would be able to introduce our services to potential clients.

What was the scope of their involvement?

We had a kickoff meeting where they explained their services and evaluated our needs, plans, and preferences. They then audited our old website and gave us very valuable feedback regarding what to change in our content in order to be up to date.

After that, they designed a completely new Squarespace website from scratch. We gave them feedback on the first designs they prepared and we continue to modified them as we went along. They trained us on how to use the Squarespace platform and administer the page, and they promised to provide a written guideline so that any of our staff would be able to use the website. They also created a new visual identity for us, including a new color palette. Their designers created custom visual elements and illustrations for our content, which was very helpful.

In addition, resource development and fundraising are two things we requested on the website and both of those are almost complete. The team is choosing our payment processing provider and they will design and integrate that subpage for us. Moreover, we’re going to have Google Analytics integrated into the website and we’re going to offer questionnaires to our clients so we can gather feedback. We're targeting possible donors and corporations because we want to figure out if our website provides them with all the information about our operations.

What is the team composition?

We’re working with their project manager who’s in charge of keeping in contact with their team members. Sometimes a designer also joins our meeting.

How did you come to work with Integral Vision?

Integral Vision published a call for tender for NGOs offering pro-bono web design services. When our manager saw that, she reached out to her network to find references on Integral Vision and they had very positive reviews. We later found out that two of our close partners had also worked with Integral Vision in the past and had good feedback. The positive feedback we heard gave us a lot of trust in them, so we applied and won the tender. 

How much have you invested with them?

We only invest our time in this project. They’re doing everything pro-bono.

What is the status of this engagement?

Our ongoing partnership started in September 2021. They completed the website in February 2022.

What evidence can you share that demonstrates the impact of the engagement? 

The website has been published a week ago. At this point, only our board members, subcontractors, and staff have tried it and given their feedback. All in all, we’ve received positive responses from them. People have said that our website has become more transparent and clearly structured. On top of that, the site has very attractive visual elements.

How did Integral Vision perform from a project management standpoint?

I’ll give Integral Vision a 200% rating for their project management. They’re always accessible, and they regularly organize meetings, making sure we’re on track with deadlines. Moreover, they constantly provide feedback on the content that we send them, giving their professional point of view on what works best. They share their design ideas, too.

They’re reliable, helpful, patient, and understanding in training us how to use the website, especially since we don’t have appointed staff for that. We have meetings through online video conferencing, and we also frequently exchange emails. They listen carefully to our ideas and based on that they come up with suggestions. Overall, they guide us throughout the process.

What did you find most impressive about them?

They’ve been very interested in what we do and have been sensitive to our activities. Their team is also well-prepared for our social mission and they’re very open to what we like and don’t like. Furthermore, they spend a lot of time understanding our context and content and that helps them restructure our website. 

Are there any areas they could improve?

Everything has been perfect.

Do you have any advice for potential customers?

Plan ahead before the engagement starts and set tighter deadlines.

Please describe your company and your position there.

I'm the Head of the Marketing and PR department and one of the Deputy Directors of the Petőfi Literary Museum. The Petőfi Literary Museum is the Hungarian national literary museum.

For what projects/services did your company hire Integral Vision, and what were your goals?

We developed one of the museum's subsites in cooperation with Integral Vision. Our goals were to present one of the museum's collections about an important Hungarian poet to visitors.

How did you select this vendor and what were the deciding factors?

We are in cooperation with Integral Vision concerning more web and digital developed projects. The board of the museum and our marketing and informatics experts satisfied with its services. Their works are very innovative and target oriented.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting to discuss our goals and objectives, after that we biweekly had meeting to discuss the actually workflows. From there, the team delivered mock-ups and wireframes of our subsite. After a few iterations, their team designed and developed an informational Drupal site (including the responsive view).

They made the connection between the museum's database and the subsite, and migration of the main content from the database into the subsite. Our editors' team updated and corrected the content. The published site has a text content part, a gallery with a download function for the users. The visitors can use the free word site search platform and the filters.

How many people from the vendor's team worked with you, and what were their positions?

2 people worked with me from the vendor's team: the account manager and the designer.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the launch, a lot of articles appeared on multiple different news sites and in the printed press about our new subsite. One week after the launch the main result for us was: following the latest statistics, 64% of the visitors are young people between the ages of 18 and 34. This target team is very important for our Museum. The users can fast and easily navigate the site.

Describe their project management style, including communication tools and timeliness.

The Integral Vision team uses the SCRUM agile methodology. At the end of each biweekly sprint, we had a great demo meeting and in case it was needed, we discussed the presented solutions. We had online meetings using google meet, some checking via emails and google drive folders.

What did you find most impressive or unique about this company?

They gave us a professional Drupal site easy to update. Integral Vision had a professional Drupal web development team — their work was very innovative and impressive. Target-oriented and effective company.

Are there any areas for improvement or something they could have done differently?

After the kick-off meeting, we had to discuss again the goals of the project.

Please describe your company and your position there.

The Street Lawyers Association (SLA) has been working for the rights and interests of homeless people and people living in housing poverty since 2010. We fight for a just and inclusive society that guarantees human rights, especially social rights, a society where everyone is able to participate in civic and political dialogues and which, through its laws and practices ensures access to dignified and affordable housing for all. I'm a volunteer member of SLA.

For what projects/services did your company hire Integral Vision, and what were your goals?

Our website was created over 10 years ago, and had become updated. Unfortunately, we don't know how to develop, but we want to deliver important messages to our customers. We wanted a modern, easy to navigate and beautiful website.

How did you select this vendor and what were the deciding factors?

We were looking for a developer as a not-for-profit organisation on a limited budget. We were pleased to be offered Integral Vision Ltd. because we already knew their expertise.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had kick-off meeting ot discuss our goals and objectieves. After a few iterations their team designed and developed a squarespace site for us. It was important that the professional content on the old website, which was part of our legal-professional materials, was searchable and accessible on the new site.

How many people from the vendor's team worked with you, and what were their positions?

A project manager was our main point contact throughout the process. There was also a developer int the team from IV side.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our followers and clients really like the new design. Our messages are more accessible, easier to find, and therefore better able to help those in need and seeking legal help.

Describe their project management style, including communication tools and timeliness.

The project manager was very patient and flexible. Considering that everyone in our organization is a volunteer, it was particularly difficult to coordinate the meetings.

What did you find most impressive or unique about this company?

The company is great because of its professionalism and exemplary internal functioning. In addition, it is very sensitive and stands up for socially important issues. They provided a lot of value through their expertise and skill.

Are there any areas for improvement or something they could have done differently?

None.

Please describe your company and your position there.

I am working as a project portfolio manager for Navitasoft Ltd. software development company. The company delivers custom software solutions for the energy industry participants

For what projects/services did your company hire Integral Vision, and what were your goals?

Integral Vision provides its coding and development capacities as agreed to Navitasoft for the duration of the Main Contract. Resources will be used for development and implementation of the System main functionalities and for System maintenance. Furthermore Integral vision provides development management, UX design and professional expertise in the field of IT to comply with following challanges:

• greenfield development of a new balancing dashboard for the baltic market
• meet tight delivery deadlines
• work in a fully virtual workspace

How did you select this vendor and what were the deciding factors?

We have good former experience with the vendor, and we chose them based on the prosperity of cooperation

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Used technologies at a glance: Drupal, Postgre, MariaD, Nginx,https, SOAP, REST API

Scope of work:

• Common system for all 3 Baltic TSOs transparency data publication
• IT system will consist of public web interface and back-end for application administration
• responsible to supply transparency data for publication
• IT system will store received data in data base
• IT system will be capable to visualize data in form of tables and graphs on public interface and prepare requested data for download from database or from API. Other data processing is not foreseen.
• For the scope of implementation, source of data will be Baltic balancing IT system (COBA)
• system has possibility to add new data source connections (e.g. TSOs, European platforms) and new data sets.

How many people from the vendor's team worked with you, and what were their positions?

1 Development Manager 1 Lead Dev 2 Developers 1 Devops

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The delivery was not just on time, but we finished the development ahead of the final deadline.

Describe their project management style, including communication tools and timeliness.

Cutting edge technology is used. Jira, Google tools, Slack,

What did you find most impressive or unique about this company?

Their agility and willingness to create value were impressive.

Are there any areas for improvement or something they could have done differently?

IV is inexperienced in projects which has vast organizations behind the stakeholder/project management members and they have to adapt their speed and simplicity to it.

This review was published on March 12, 2019.

Business Development Manager, Navitasoft

IT Services

1-10 Employees

Budapest, Hungary

$10,000 to $49,999

Jul 2018 - Jan 2019

Project summary

Integral Vision started with a discovery stage to understand the complicated solutions which needed to be explained and the unique business needs. Then, they developed the web design needed to upgrade the site.

Feedback summary

Integral Vision successfully created a striking design that stands out from competitors’ sites and garners positive feedback from stakeholders. The team impressed with their strong commitment and dedication to the project. They proposed helpful ideas and offered good communication and flexibility.

BACKGROUND

Introduce your business and what you do there.

I’m the business development manager at Navitasoft, an IT company and consultancy. We provide software solutions for the liberalized electricity and gas market space.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Integral Vision?

We wanted to upgrade our website. There are quite a few software companies who specialize in the energy markets, but we wanted to stand out from the crowd and communicate efficiently about the complex solutions that we have. We needed an inspiring web design and website that could provide straightforward communication to our potential customers quickly and clearly. 

SOLUTION

What was the scope of their involvement?

We showed them examples of our competitors’ sites and our existing software solutions, and we shared our ideas of how we wanted them to develop our website. We told them about our business needs and gave them an overview of what we were looking for. They took the examples we showed them and came up with ideas, and we discussed the graphics and design. 

What is the team composition?

After the first 3–4 meetings, I was only in contact with their team to check the progress and the deliverables.

How did you come to work with Integral Vision?

We had a long-standing relationship with them. They helped us with some of our clients’ work previously. 

How much have you invested with them?

We spent $25,000.

What is the status of this engagement?

We worked together on this project from July 2018–January 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We achieved one of the main targets, which was standing out from the crowd. They developed a modern and appealing look with great graphical solutions that reflects a professional team in the energy market. It also has some niches that are different from other providers. We also achieved the clear communication we wanted. 

The internal feedback within the company is great. Employees like it a lot. We also get good feedback from our strategic partners on the design and the fresh new look. 

How did Integral Vision perform from a project management standpoint?

We met at our headquarters and also via videoconference. Their excellent and incredibly agile project management completely addressed our needs. We spoke every two weeks. When we were ready to go live, we had short, 5–10 minute daily stand-ups to go over the test cases and other details. They were flexible.

What did you find most impressive about them?

Their engagement is impressive. They take ownership of the project and get into the details. They come up with ideas. They’re emotionally involved. They weren’t just a service provider, but this was like their own project.

Are there any areas they could improve?

The final go-live period of testing could have been improved.

Do you have any advice for potential customers?

Be open. Sometimes we only had 5–10-minute meetings, but they were especially useful for clarification. They’re flexible and adjust to your needs.

Star Ratings

Overall rating: 5 – It was excellent.

Quality: 5 – We achieved the targeted time, budget, and deliverables we wanted.

Cost: 5 – The price to value ratio was great.

Schedule: 5 – They met all the deadlines.

Willing to refer: 5

Introduce your business and what you do there.

Menedek is a 25-year-old Hungarian NGO. We work with refugees and foreigners, offering social counseling, training, and advocacy in the topics we stand for. I’m a project manager in our organization, and I’m part of the management team, responsible for operations.

What challenge were you trying to address with Integral Vision?

They’re our partner for all web-based solutions, supporting anything related to our online appearance.

What was the scope of their involvement?

Around a decade ago, Integral Vision produced our Drupal website — it’s been reshaped and reinvented since then. We’re constantly adding features and redesigning our site based on new trends.

The most recent upgrade came in 2020, where they added a donation module to the site. People can now make one-time or regular donations through it. Our team figured out the content and placement of the module for them to implement. 

We have a basic idea of our visuals. Fonts, colors, and other related features are regulated on the site, but the design is done partly by Integral Vision.

What is the team composition?

We can contact their CEO if we need to, but our main contact is the project manager. I’m also in contact with the person responsible for site updates.

How did you come to work with Integral Vision?

I wasn’t involved in finding their team — they were already a partner when I joined the organization.

What is the status of this engagement?

We started working with Integral Vision around 10 years ago in 2011 and our engagement is ongoing. 

What evidence can you share that demonstrates the impact of the engagement?

Integral Vision has been a reliable partner for several years. We know that the website is secure and stable. Security is a very important factor for us because we’re working with refugees, which is a critical topic in Hungary. The site might be attacked by anyone capable of doing so, but that hasn’t happened, thanks to Integral Vision.

We don't experience any crashes, bugs, missing pictures, or deficiencies of any kind. I haven’t had any negative experiences in our collaboration.

How did Integral Vision perform from a project management standpoint?

They have a really nice team, and I like how they connect with each other and with our team as the client. They communicate with us in an accessible way, and they have a large focus on client needs.

They have an agile approach and use sprints for their work. We’re always updated about the status of the work and the time needed for certain tasks. Together, we decide on starting times and deadlines. We also use Jira on both sides.   

What did you find most impressive about them?

It’s the human factor that's most impressive. It’s really nice to work with people who understand the importance of our work and our language. It’s nice to be appreciated, even by a service provider. They understand the reality we’re working with in Hungary, and that’s a big plus for me.

Are there any areas they could improve?

I can’t think of anything they could improve at the moment.

Please describe your company and your position there.

We are internation research center based at the University of Pécs (HU), with the scope of conducting and coordinating research on the Roman frontiers, with emphasis on the Danube Limes tentative World Heritage Site. We collaborate with colleagues from all over the European section of the Roman frontiers. The aim of our work is to provide reliable data for academia and tourism related development.

For what projects/services did your company hire Integral Vision, and what were your goals?

For our daily work and long-range goals we wanted to establish an accessible, open, online tool (database platform) for managing and overseeing data from various sites all over the Roman frontiers. The number of these sites is in the thousands with numerous component parts (buildings, features within sites) and various auxiliary data (personnel, institutions, individual activities) so it was key to establish a manageable, clear system.

How did you select Integral Vision and what were the deciding factors?

In Hungary, Integral Vision was the sole company with multiple years of experience in managing such an archaeological database. Given their success with Archaeodatabase and the generally favoured, positive response from users it was an easy pick.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

First step was database planning, we established data types and volume, key functionality and some user must-haves (GIS display and measurements on front-end, a large set of user definable taxonomies, aggregate data between parents and children nodes). Afterwards data structure, access management, API, and layouts were gradually established in a Drupal framework and modules.

How many people from the vendor's team worked with you, and what were their positions?

The core team included a project manager, a designer and a senior developer with additional people drawn in depending on project needs.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The site was launched recently on schedule and although it has been published only recently, it recieved generally positive feedback from our colleagues, testers and outside professionals of the field too. So far 463 nodes were uploaded (75 Sites, 49 Site components, 68 Component parts, 108 Persons, 39 Institutions and 124 Research activities), which is an impressive start. All our expectations were met and we look forward to working together, adding new features to the application.

Describe their project management style, including communication tools and timelines.

Project management went smooth, all our needs and requirements were attended to at all times. All the deadlines were met, we experienced no delays nor any bumps from the vendor's part. Regular demonstrations were held on Hangouts and we followed development progress through Jira.

What did you find most impressive or unique about this company?

I admired that during development, we were often presented with the pros and cons of several solutions and we could take our pick after careful consideration. I believe we avoided many pitfalls thanks to this proactive approach.

Are there any areas for improvement or something they could have done differently?

Not really, our mutual work was perfect as far as it goes.

Please describe your company and your position there.

I work as the Director of Operations at Euroexam International Ltd. We provide language exams in German and English and also preparation materials, online and offline trainings for language teachers as well as for language learners.

Our core market is Hungary, but we have partners internationally, like in Russia, Turkey and Mexico.

For what projects/services did your company hire Integral Vision, and what were your goals?

Web development, web application design. We had an almost finished wireframe and user interface design, but the previous supplier couldn't finish it due some legal debate between the two company.

Integral Vision had to finish he design work and the specification and develop the whole project. Our main goal was to develop the project with agile method in a reasonable budget due finalising the functions and appearance step by step during the development process.

Business wise the main goal was to create a website with different types of user accounts helping the preparation and application for the language exams.

How did you select Integral Vision and what were the deciding factors?

We needed a partner immediately with huge flexibility, free development capacity and reasonable price. We asked cost estimation from 3 partners. We took into considerations their previous works, their Drupal experience, their project backlog and cost estimation.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a specification, a wireframe and a UI design from the previous supplier so we started with a kick-off meeting in order to clarify the scope, answer the questions and see the modifications needed on the existing materials.

Based on the kick-off meeting they made a rough hourly estimation. They delivered new ideas and improvement proposals week by week based on our business goals. We planned together the functions and the deliverable MVP and optimised it sprint by sprint.

They had to integrate three other platform and develop API endpoints for them which needed a huge flexibility and patience from their side, but they managed it. Big thanks and appreciation for that.

How many people from the vendor's team worked with you, and what were their positions?

The project manager was the main contact during the whole process, but on the demos and on the API technical discussions the lead developer also attended.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

More than 2.000 registered users in 2 weeks :-) No drop in SEO rankings (normally the opposite happens in case of a new site launch)

Describe their project management style, including communication tools and timelines.

We used Jira and planned in two week-long sprints. We finalised and prioritised the sprint issues with the project managers before the sprint started. She communicated with the team members and with me as well. Her communication is always clear, kind and punctual.

The whole team had useful ideas for improvements, worth to consider. They did their work very responsibly and in the agreed deadline. If they had to modify the timeline or the sprint scope, they always informed me in advance, so we had the chance to change the priorities and prepare.

What did you find most impressive or unique about this company?

They really work as a team with the goal of making good digital products. They love their work and - which is very rare - they are honest. They tell you if you are not right or if they don't feel comfortable with a project.

The "professional comfort" of their colleagues counts a lot for the management.

Are there any areas for improvement or something they could have done differently?

not yet