What was the scope of their involvement?
Our engagement has been for web development. We went through a huge restructuring of our static website two years ago, and Integral Vision has also been hosting it for the last 10 years. They address any issues or glitches, and for more complicated things like new development requests, we plan the work with them.
Integral Vision was also in charge of creating an online training platform for our organization. We also created a coordination and communication platform for organizations similar to ours. These projects had many phases and elements—we went through an ordinary procurement process, describing what we wanted and what we were dreaming about, and we had planning meetings with their colleagues. We discussed our possibilities, they had some recommendations, and we finalized the agreement. We worked in sprints during the implementation and had meetings every fortnight, during which they reported on the tasks achieved and discussed our next steps.
What is the team composition?
Each project had a project manager assigned, with whom we liaised. We involved the rest of the team for more important matters, including myself and their executive director. There were usually three or more people from each side present during meetings. My impression was that Integral Vision always worked in teams, and there was no single person fully in charge of all details. There were people in charge of the content, the graphic layout, and the platform and programming side.
We didn’t have daily communication; instead, it depended on the stage. With the website, it was usually once a week or fortnight, but, during the more intensive parts of the learning tool project, it was several times per week. We also have meetings at either the beginning or the end of the year in which we review the work and make plans.
How did you come to work with Integral Vision?
We were working with a provider that made our Drupal website, but they couldn’t handle all our requests. They recommended Integral Vision as a competent partner that could take over the job. We made a formal request based on that recommendation.
How much have you invested with them?
I estimate the total at $50,000–$60,000.
What is the status of this engagement?
They began work on the web maintenance part at least eight years ago. The two platform projects ran from May 2015–September 2018.