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Custom Built Software. Web & Mobile Apps. Design.

4.8
3 reviews

We are a software development company based in Nis, Serbia with representative offices in USA, Austria, Denmark and Zimbabwe.

Combination of development based in Serbia and presence on international market for a long period of time allows us to provide high quality of service at cost efficient rates.

 

Our team consists of more than 60 people: programmers, designers and managers covering a wide range of expertise. We have more than 500 years of collective experience, some of our team members being in IT business for more than 20 years.

We are working since 2009, providing services worldwide and working with more than 50 clients on 100+ projects with different level of complexity and from different areas of business.

We are specialized in delivering high-end custom built software and enterprise solutions for various businesses such as e-commerce, trading, customer and financial management systems. We aim to provide you with personalized service tailored to meet your specific needs.

Our main advantages are wide area of IT expertise and high-quality, flexible and reliable development. Our second expertise is Startup Consulting, where we have a great experience in cooperation with now world known companies. 

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$5,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2009
Show all +
Nis, Serbia
headquarters
other locations

Portfolio

Key clients: 

GBI, ASI, KVB, UBS, EFT, Veritran, VistAir, Profit Optics, Beyond Pulse, Saltcreek, Webelinx... 

Reviews

4.8
3 reviews
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Software Dev for Telecommunications Company

“Our final result is concrete proof of a successful and efficient collaboration.”

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4.5

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2017 - Jan. 2018
Project summary: 

INGSOFTWARE developed and integrated new modules for an existing product. They’ve designed and tested new features to improve overall stability and reliability. The team is working on new tools and services.

The Reviewer
 
1-10 Employees
 
Luxembourg/Luxembourg
Dragana Lazic
CEO, Intorel
 
Verified
The Review
Feedback summary: 

The app received positive user feedback for its enhanced performance. INGSOFTWARE has leveraged their expertise to optimize results with innovative improvements. The team’s efficiency, transparency, and adaptability makes them an ideal partner for long-term engagements.

BACKGROUND

Please describe your company and your position there.

I am the CEO of Intorel. We provide monitoring and control software solutions for the telecommunication and satellite industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire INGSOFTWARE?

They needed to fulfill end-client requests and seamlessly integrate new modules into existing software, specifically Visionic, our flagship product.

What were your goals for this project?

We wanted them to build the new module with new web technologies for easy maintenance, modification, and future development. We also wanted to ensure the solution’s stability and reliability as part of an improved UX.

SOLUTION

How did you select this vendor?

INGSOFTWARE pitched their competencies and interest at a bilateral meeting with our respective Chambers of Commerce. We saw the potential for a strong partnership for not only development, but also support and advice.

Can you go into detail about the services they provided and the scope of the project?

INGSOFTWARE analyzed our clients' requirements for the new application before outlining a solution. The team then developed a program for easy and efficient management of multiple integrated receiver decoders (IRDs) and transmission chains. They integrated the later into our Visionic product. We sent it to the end-client for beta-testing and review.

What was the team composition?

We worked with one project manager and three developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

INGSOFTWARE understood our clients’ requirements and added many valuable improvements such as an enhanced UI. These improvements optimized the app and led to an extended partnership with their team for new products and service. Our final result is concrete proof of a successful and efficient collaboration.

How was project management arranged and how effective was it?

After first connecting over Skype, both development and engineering team have communicated directly with each other. INGSOFTWARE’s team is transparent and fast to answer questions and requests.

What did you find most impressive about this company?

INGSOFTWARE contributed much more than software development; they actively provided advice, new technologies, and additional solutions. Their in-house expertise and adaptability continues to impress us.

Are there any areas where they can improve?

They should continue to invest in employee training while working with other companies to gain experience and knowledge.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

CRM Enterprise Solution for Data Firm

"We were impressed with their professional approach and ability to scale.”

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5.0

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2016 - Ongoing
Project summary: 

INGSOFTWARE redeveloped a data intelligence platform, implementing an improved architecture and enhanced functionalities. They continue to provide support and updates.

The Reviewer
 
11-50 Employees
 
Glen Allen, Virginia
Aleksandar Vucetic
CTO, ProfitOptics Inc.
 
Verified
The Review
Feedback summary: 

Their project management and expertise were impressive, allowing them to deliver a high-quality solution within a limited timeframe. INGSOFTWARE’s team was communicative and professional.

BACKGROUND

Please describe your company and your position there.

I am the CTO of a company that provides pricing and margin solutions based on distribution data.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire INGSOFTWARE?

We hired them to upgrade our legacy software, which had serious problems due to poor and inconsistent data entry, bad reporting, bugs, etc. It needed to be upgraded with better software structure and clean code.

What were your goals for this project?

Our goal was to develop a software that would reliably reproduce the functionalities of the older system. We wanted a stable system that would be easy to maintain. In addition, we had a very short timeline.

SOLUTION

How did you select this vendor?

They were recommended by our previous vendor. There were other possible vendors, but most of them were disqualified due to inexperience or the estimated total cost. Since the project was such a high priority, it was essential to choose a results-driven partner who could also provide reliable support.

Can you go into detail about the services they provided and the scope of the project?

INGSOFTWARE designed, developed, configured, and launched a new platform for distribution and sales. The solution manages everything: employees, products, prices, discounts, orders, reporting, invoicing, retail, etc.

What was the team composition?

We worked with one project manager (PM) and six developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They quickly stabilized the platform, with most of the bugs and problems resolved within the first few months. A lot of the improvements were suggested by the development team during key sprints. Now, our software is more optimized and automated. It has less errors, provides better reports, and helps us in everyday business. Given how well they performed, we extended our engagement with INGSOFTWARE.

How was project management arranged and how effective was it?

Compared with our previous vendor, their project management was very impressive. There were no delays and all of our deadlines were met. In addition to regular emails, we communicated via Skype and used Jira. They were responsive and highly professional. They also communicated well with our previous PM, which was a big plus.

What did you find most impressive about this company?

We were impressed with their professional approach and ability to scale. They quickly understood the problem and had the technical expertise we needed.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

iOS Dev for IoT Athletic Tracker

"The level of project management is some of the best—if not the best—I've ever seen."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. 2017 - Ongoing
Project summary: 

Initially contracted to develop an iOS app that captures heart rate and acceleration metrics from youth soccer players, the partnership was extended to create a database and coach dashboard.

The Reviewer
 
1-10 Employees
 
New York Metro Area
Garin Toren
CEO, Beyond Pulse
 
Verified
The Review
Feedback summary: 

The well-received app gives end users the ability to process performance metrics. Expert project management and impressive technical ability highlight INGSOFTWARE's commitment to high-quality solutions. Consequently, they’ve been engaged for subsequent projects.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of a technology company that brings performance metrics to youth soccer coaches in the U.S. and abroad.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with INGSOFTWARE?

We used ING for two projects. We first worked with them to produce an iOS mobile application that communicates with the Beyond Pulse smart belt to capture performance metrics from players. We're currently working on a second project to create a database and improve the coach dashboard.

SOLUTION

What was the scope of their involvement?

The hardware is a belt with a sensor module worn on the players' chest just below their breastbone. The module has both a heart rate sensor and an accelerometer to capture data while the player goes through a practice session. At the end of the session, the app sucks up the data from multiple players into a local storage location on the iPhone. We feed that data into a database in the cloud. An API interprets that data and delivers it to the coach dashboard so that it’s represented in a useful way.

What is the team composition?

We have little insight into the team behind the project manager, but I believe there are three developers.

How did you come to work with INGSOFTWARE?

They were recommended to us by the provider of the smart belt hardware.

How much have you invested with them?

We’ve spent about $50,000–$60,000 so far but the whole project will likely be north of $200,000 dollars.

What is the status of this engagement?

We began working with them in August of 2017. It's an ongoing relationship; in fact, it's an increasing relationship.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I'm not technical enough to tell you what underlying technology they used, but I know the challenge in dealing with the smart belt was pretty significant. They’ve managed to get the performance metrics to a point where we're happy with the product as are the end users.

How did INGSOFTWARE perform from a project management standpoint?

The biggest strength in working with ING is our project manager, who is one of the one of the best I've ever dealt with. Originally we used just email and Skype to communicate with them. We’ve since begun communicating via Slack and that's working particularly well.

What did you find most impressive about them?

The level of project management is some of the best—if not the best—I've ever seen.

Are there any areas they could improve?

No.

Do you have any advice for potential customers?

Because the project management is so good the onus is on the client to be just as good in order to maximize the relationship.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    They’re extremely cost effective for America but less so for Eastern Europe.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I have already on two separate occasions.