Ingemark

What evidence can you share that demonstrates the impact of the engagement?

The catalog has become an essential tool for product regulation in several regions and industries. Ingemark delivered incredible results in a relatively short time frame, in addition to yielding a high ROI.

How did Ingemark perform from a project management standpoint?

We meet before each development stage to discuss the timeline and project goals. Ingemark abides by our three-phase system, in which they send deliverables to us periodically for a comprehensive quality assessment. Their team has access to our internal project management software to track and respond to our requests for edits. They always have someone available to assist us. While many of our projects with other vendors have been delayed due to staff changes, Ingemark has an efficient staff renewal process that never impacts our workflow.

What did you find most impressive about them?

Ingemark has become an extension of our team. We have an exhaustive list of special requirements, but they accommodate our needs without frustration. Their team is comprised of many experienced programmers, but they continue to educate themselves on how to improve their services for our benefit.

Are there any areas they could improve?

They are extremely proactive in finding new approaches to business.

Do you have any advice for potential customers?

Having an incomplete vision will make the onboarding process difficult for both parties. We also don’t recommend hiding the programmers from the end-user, which tends to create miscommunication.

What evidence can you share that demonstrates the impact of the engagement?

Ingemark went above and beyond in terms of quality and their work was instructive for our own development team. Producing code is one thing, but producing quality code with proper documentation, which can be used and reused, is something we learned from them. After this engagement concluded, we took over the code and were able to reuse it without significant intervention from Ingemark. It was a great opportunity and an outsourcing success.

Their work allowed us to catch some tricky deadlines within a multinational strategic project in our bank. It didn’t reach full commercialization because of political and strategic reasons, so there were no measurable business benefits from the engagement. However, our collaboration is continuing, and we’re expecting to see some real financial benefits from our next project with them.

How did Ingemark perform from a project management standpoint?

We were hoping to run an agile methodology, but we ended up with a mix of agile and waterfall on the direction of our parent company, who managed the project. We had a local and a group project manager, and we directly managed the team by Ingemark and tracked tasks and bugs. They were meticulous in their efforts. They really strove to push and deliver more, and they worked additional hours just to help our project and team succeed.

What did you find most impressive about them?

They have a collection of very sophisticated engineers, and their team members excel in terms of architecture and modern approaches to building applications. I’ve been in contact with a lot of developers, software companies, and new-age startups in my line of work, but I’ve rarely seen the consistency, quality of communication, and suggested solutions that Ingemark provided. Nobody’s come close to them in terms of quality and modern design.

Are there any areas they could improve?

No, I’m satisfied with their work on this project.

Do you have any advice for future clients of theirs?

Ask for a proof of concept. This is something that Ingemark excels in.