Infracore, 17 Reviews, Address, Data & More

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Providing best-in-class IT services

Infracore is a best-in-class Cybersecurity and IT Support Services firm. Founded in 2003, Infracore takes a white-glove approach to providing end-to-end IT infrastructure support, cybersecurity, systems management, network design & security, compliance, desktop support, and strategic decision guidance for mid-size, technology-centric companies.

Here are some benefits of using our services:

$5,000+
$150 - $199 / hr
50 - 249
San Diego, CA
Founded 2003

Focus

Service Lines

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Pricing Snapshot

Min. project size $5,000+

Avg. hourly rate $150 - $199 /hr

Rating for cost 4.9 /5

What Clients Have Said

Infracore is noted for providing good value for cost, fitting clients' budgets while delivering high-quality IT services. Clients praised their pricing alignment with needs and strong customer service, although specific project costs were not disclosed.

This summary is based on verified Clutch reviews.

Most Common Project Size

$50,000 - $199,999 based on 6 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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Infracore Review Insights

Overall Review Rating

5.0

Quality 5.0
Schedule 5.0
Cost 4.9
Willing to Refer 5.0

Top Mentions

Review Highlights

High Client Trust

Clients express a high degree of trust in Infracore's team members and their capabilities, often relying on them as a reliable IT partner.
Tailored IT Solutions

Infracore is praised for providing tailored IT solutions that fit the specific needs and budget of their clients rather than applying a 'one size fits all' approach.
Impressive Ownership and Commitment

Infracore demonstrates a high level of ownership and commitment to their clients’ success, often acting as an integral part of their clients' teams.
Efficient Team and Minimal Disruptions

Infracore is noted for their efficiency in completing tasks with minimal disruptions to client operations, allowing businesses to maintain focus on their core activities.
Need for More Global Resources

One client suggested that Infracore could potentially benefit from having more global resources to support international operations, indicating an area for growth.
Cultural and Value Alignment

Many clients choose Infracore due to their alignment in company culture and values, which leads to a seamless working relationship and a strong partnership.

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Infracore Reviews

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Cybersecurity IT Managed Services IT Strategy Consulting
$50,000 to $199,999
July 2016 - Mar. 2020

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They are seasoned professionals with great communication skills."

Mar 1, 2024

CFO, Biotechnology Company

Anonymous

Chemicals & Biotechnology
San Diego, California
51-200 Employees
Online Review
Verified

A biotechnology company hired Infracore to conduct a cloud migration and provide desktop support and cybersecurity enhancements. The team performed AV upgrades and designed a growth plan for the client.

Infracore successfully implemented the action items outlined in the plan on schedule, meeting the client's expectations. The team hosted weekly meetings to address progress and obstacles and ensure a communicative and proactive approach. They were impressively professional and reliable.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CFO of a chemicals & biotechnology company

Describe what your company does in a single sentence.

We are a San Diego based biotechnology company and a global provider of media and supplements for the cell and gene therapy space.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Infracore to accomplish?

Cloud migration, desktop support, cybersecurity, backups, AV upgrades and growth planning.

SOLUTION

How did you find Infracore?

Referral

Why did you select Infracore over others?

High ratings
Great culture fit
Company values aligned

How many teammates from Infracore were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We asked the Infracore team to assess our IT needs and implement the necessary changes to get us out of startup mode. We also wanted to make sure we were setup for success in terms of security and scalability as we grew the organization.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We came up with a comprehensive plan and associated timelines to implement the action items outlined in the plan. Infracore was able to successfully execute the initiatives to my satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We held weekly meetings to talk about progress and any obstacles. I was very happy with the level of communication and the proactive approach of their entire team.

What was your primary form of communication with Infracore?

In-Person Meeting
Virtual Meeting

What did you find most impressive or unique about this company?

They are seasoned professionals with great communication skills. I had a high degree of trust in their team members and their ability to get the job done.

Are there any areas for improvement or something Infracore could have done differently?

They were very eager to receive feedback, so I would provide feedback in real-time and they would make the necessary adjustments accordingly.

RATINGS

5.0

Cybersecurity IT Managed Services
Confidential
Sep. 2015 - Aug. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their excellent work and support allowed us to focus on our core business."

Sep 20, 2024

Former IT Site Manager, Takeda

Anonymous

Chemicals & Biotechnology
Boston, Massachusetts
10,001+ Employees
Online Review

Infracore handled a pharmaceutical company's cybersecurity and IT needs. They managed and upgraded the client's on-premise storage infrastructure and facilitated and executed an office move.

Infracore flawlessly executed the requirements and followed an excellent structure for communicating and supporting the client. They communicated through emails and in-person and virtual meetings. Their reliable, timely support and resources allowed the client to focus on their core business.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Former IT Site Manager of Takeda

Describe what your company does in a single sentence.

Takeda is among the top 14 largest pharmaceutical companies in the United States.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Infracore to accomplish?

To be our on-site IT department to handle our infrastructure, cloud, security and service desk needs.

SOLUTION

How did you find Infracore?

Online Search
Referral

Why did you select Infracore over others?

High ratings
Great culture fit
Good value for cost
Referred to me
Company values aligned

How many teammates from Infracore were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They provided a fully managed IT department and service desk support for our San Diego office with ties to other offices in the US. They managed and upgraded our on-premise storage infrastructure. They facilitated and exeuctued an office move to a new 60,000 sf R&D center.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They maintained the existing compute stack running: a mix of “bare metal” Oracle database servers running compound and simulation databases with web-based front-end and Java-based application servers.
They managed the existing storage stack: a mix of NetApp and EMC filers with over 200 terabytes of storage, along with their associated backup systems.
They identified the workloads to be offloaded to the AWS cloud and defined other solutions for un-migratable workloads.
They managed the technology components of the facility move, including the migration of key infrastructure.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have a great structure for staying in touch with their clients’ needs. In addition to the onsite service desk, networking, sysadmin and IT manager team members that supported our day-to-day needs, we were assigned an Infracore VP of Technology Operations whom was
responsible for the overall service delivery and strategy related conversations. This person would support my efforts for board meeting presentations as well as attend my sync-up meetings with the rest of their team.

What was your primary form of communication with Infracore?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their excellent work and support allowed us to focus on our core business. In our industry, this translates into saving lives. There were plenty of opportunities to replace them with other global IT services firms that were supporting our other locations, but our staff thought of them too highly to make a change.

Are there any areas for improvement or something Infracore could have done differently?

None.

RATINGS

5.0

Cybersecurity IT Managed Services IT Strategy Consulting
Confidential
May 2019 - Aug. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"I was impressed by Infracore's ability to expand or shrink their support levels based on our business needs."

Aug 23, 2024

Global Treasurer, Audio Manufacturer

Anonymous

Manufacturing
San Diego, California
501-1,000 Employees
Online Review

Infracore provided managed IT services for an audio manufacturer. Infracore supported the client with their cloud migration and provided desktop support and virtual CIO services.

Infracore successfully supported the client with projects outside of their wheelhouse and when their team was busy with their day-to-day tasks. The team showcased an impressive ability to shrink or expand their support levels. Infracore was clear with deliverables and completed work on time.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Global Treasurer of an audio manufacturer.

Describe what your company does in a single sentence.

Manufacturer of audio and entertainment products intended to offer quality audio and visual experiences across a wide range of categories.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Infracore to accomplish?

To assist our internal IT staff with infrastructure, cloud and security projects.

SOLUTION

How did you find Infracore?

Online Search
Referral

Why did you select Infracore over others?

High ratings
Great culture fit
Good value for cost
Company values aligned

How many teammates from Infracore were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed help with cloud migration. We also used Infracore for desktop support and vCIO services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

My team relied on Infracore to handle projects outside of our wheelhouse. We also used Infracore to provide coverage when our team was too busy with their day to day tasks.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I didn’t manage them directly, but the feedback I received from my team was always very positive on how Infracore performed. They were very clear on their deliverables and completion was on time and on budget.

What was your primary form of communication with Infracore?

In-Person Meeting
Virtual Meeting

What did you find most impressive or unique about this company?

I was impressed by Infracore's ability to expand or shrink their support levels based on our business needs. We went through a lot of turbulence during the pandemic and they supported us gracefully when we needed flexibility.

Are there any areas for improvement or something Infracore could have done differently?

Not that I’m aware of. I have moved on from that role and I’m working on having them provide IT support to my new company.

RATINGS

5.0

Cybersecurity
Confidential
Feb. - Apr. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"Their responsiveness and knowledge were impressive."

May 24, 2024

Founder & CEO, Saffing & Recruiting Company

Anonymous

Human Resources
San Diego, California
51-200 Employees
Online Review
Verified

Infracore provided cybersecurity services for a staffing and recruiting company. The team created and implemented cybersecurity policies, created documentation, and modified deployment parameters.

The client was happy with Infracore's work. The team delivered on time, provided assistance at every step of the way, and communicated through virtual meetings. The client also appreciated Infracore's responsiveness and expertise displayed throughout the process.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of an staffing and recruiting company

Describe what your company does in a single sentence.

Utility Planning, Staffing, and Recruiting

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Infracore to accomplish?

Cybersecurity Deployment

SOLUTION

How did you find Infracore?

Online Search

Why did you select Infracore over others?

High ratings

How many teammates from Infracore were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Helped to create and implement cybersecurity policies.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Creation of documentation and modifying parameters to deploy cybersecruity.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivered on time and did an amazing job of assisting every step of the way.

What was your primary form of communication with Infracore?

Virtual Meeting

What did you find most impressive or unique about this company?

Their responsiveness and knowledge were impressive.

Are there any areas for improvement or something Infracore could have done differently?

none

RATINGS

5.0

IT Managed Services IT Staff Augmentation IT Strategy Consulting
$1,000,000 to $9,999,999
Jan. 2005 - Jan. 2019

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their management showed a great interest in our account."

Dec 13, 2023

Director of Customer Support, Verimatrix

Kevin Scannell

Telecommunications
San Diego, California
201-500 Employees
Online Review
Verified

A cybersecurity company hired Infracore for IT services. The team's work included helpdesk, planning, and implantation and governance security support.

Infracore helped the client establish device IT governance and maintain a high CSAT and KPI score for helpdesks. Infracore's team was customer-focused, available through meetings, and transparent. The client also praised the team's commitment and involvement.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director, Customer Support. of Verimatrix

Describe what your company does in a single sentence.

Cyber Security for mobile applications

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Infracore to accomplish?

Provide full IT services for the company

SOLUTION

How did you find Infracore?

Referral

Why did you select Infracore over others?

Close to my geographic location
Pricing fit our budget
Good value for cost
Referred to me

How many teammates from Infracore were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Full suite IT services, helpdesk, planning, implantation and governance allowing the company to focus on product delivery while supported by best in class IT support..

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Establish IT governance for devices. Maintained high CSAT and KPI score for help desk Planned rolled out of additional office's in international regions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very customer focused and available. Meetings were run efficiently and delivery was consistent. And Delays were made known early so that they could be addressed

What was your primary form of communication with Infracore?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They were embedded into our organization so culture fit was key. Their management showed a great interest in our account, seeing senior leadership from infracore on site regularly was a huge plus.

Are there any areas for improvement or something Infracore could have done differently?

I'm hard pressed to find one.

RATINGS

5.0

Cybersecurity IT Managed Services IT Strategy Consulting
Confidential
Jan. 2015 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They're willing to find a solution that fits our needs and budget."

Nov 9, 2023

General Manager, Westpak

Anonymous

Other industries
San Jose, California
51-200 Employees
Online Review
Verified

Infracore provides managed IT services for a package testing company. The team is responsible for the client's IT needs, including desktop support, cybersecurity, and new systems.

The client is satisfied with Infracore's work; the team keeps the client's IT running smoothly and constantly exceeds expectations. They're responsive, attentive, and communicative. Overall, they sand out for their targeted solutions and personalized approach. Customers can expect great service.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the General Manger of Westpak

Describe what your company does in a single sentence.

Physical testing of packages and products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Infracore to accomplish?

Software Management
IT Hardware Management
IT Service Desk

SOLUTION

How did you find Infracore?

Referral

Why did you select Infracore over others?

Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned

How many teammates from Infracore were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Infracore takes care of all of Westpak's IT. from desktop support to project work on new systems and cyber security. We can always count on them to come up with the best cost-effective solution for what we are trying to do.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Infracore keeps our IT up and running so they have many ongoing measurable targets, and they continually exceed our expectations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Whenever we had a question, they would respond, and if the person you talked to did not have the answer, they would reach out to other people within Infracore to find the answer.

What was your primary form of communication with Infracore?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They're willing to find a solution that fits our needs and budget. We have had IT companies in the past that have tried to implement a one size fits all approach.

Are there any areas for improvement or something Infracore could have done differently?

Non at this time.

RATINGS

5.0

Cybersecurity IT Managed Services IT Strategy Consulting
Confidential
Jan. 2022 - Apr. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They know Microsoft inside out and have enough skill sets to help across the board with IT services."

Nov 3, 2023

Senior Manager, IT Operations, BioTech Company

Moe Hachem

Chemicals & Biotechnology
Cambridge, Massachusetts
201-500 Employees
Online Review

Infracore has migrated a biotechnology company's data from Egnyte to Microsoft SharePoint. Infracore has created the client's intranet architecture. Infracore also assessed the client's environment's security.

Infracore’s security remediation work has increased the client's security score exponentially. The team has successfully migrated the client's data and shown an impressive Microsoft skill set. Infracore meets deadlines and is responsive via email and virtual meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.
I am the Senior Manager, IT Operations of a biotechnology company.
Describe what your company does in a single sentence.
Biotech focused on gene editing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Infracore to accomplish?

Egnyte to SharePoint data migration
SharePoint Architecture & Governance
Microsoft Security Consulting and Engineering

SOLUTION

How did you find Infracore?
Online Search
Why did you select Infracore over others?
Overall skillset
How many teammates from Infracore were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
InfraCore was brought onboard to help us centralize storage on SharePoint and create a company Intranet for all departments. This included creating the architecture of SharePoint, designing the sites, working with stakeholders, migrating their data from Egnyte, setting governance, and documenting everything for end users and IT, along with training everyone.
InfraCore also helped assessing our environment and doing the necessary security remediation's to ensure we are compliant and up to industry standard.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?
Our security score is up exponentially since the security remediation project has started. We have migrated all G&A functions to SharePoint and most of R&D. Only lab data is still in the air.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
yes any delays were usually from our side based on decision making and stakeholder involvement.
What was your primary form of communication with Infracore?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?
They know Microsoft inside out and have enough skill sets to help across the board with IT services.
Are there any areas for improvement or something Infracore could have done differently?

less meetings and a better way to keep up with updates

RATINGS

5.0

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Verified Client Reviews: 14

Overall Review Rating: 5

Source: Clutch

Last Updated: March 24, 2025

Business Entity

Business Entity Name	Infracore LLC
Source	California Secretary of State
Jurisdiction of Formation	California
Date of Formation	July 15, 2003
Status	Active
Last Updated	October 11, 2023
ID	200321810117

Credit Report Results

International Credit Risk Assessment	Very Low Risk
Source	Creditsafe
Last Updated	January 1, 2022

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Locations (1)

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Infracore

Providing best-in-class IT services

1 Language that we service

1 Timezone that we service

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Focus

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Infracore Review Insights

Overall Review Rating

Top Mentions

Review Highlights

High Client Trust

Tailored IT Solutions

Impressive Ownership and Commitment

Efficient Team and Minimal Disruptions

Need for More Global Resources

Cultural and Value Alignment

Reviews mentioning:

Infracore Reviews

Cybersecurity & IT Services for Biotechnology Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Cybersecurity & IT Services for Pharmaceutical Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Cloud Migration & Managed IT Services for Audio Manufacturer

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Cybersecurity Services for Staffing & Recruiting Comapny

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

IT Services for Cybersecurity Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Managed IT Services for Package Testing Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Data Migration & Cybersecurity Consulting for BioTech Co

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Business Entity

Credit Report Results

Locations (1)