Changing The World Through Technology

InfiCare Technologies is a  global software product development company based in New Delhi and in Washington DC metro area for 15 years. InfiCare’s focuses on custom software development, web and mobility solutions. InfiCare has about 180 employees in India and US servicing commercial, not-for-profit and government customers.

We have a mature team that delivers applications that are architected well, have intuitive user interface and efficient code. Our team delivers high quality projects and on time. Our pricing from India office is very competitive. Beyond coding, our project managers often suggest improvising functionalities that add value to your project. We juse a project tracking and task management portal. We are a Developer Partner for Apple and is also Android Developer Partner.

Our team brings deep understanding of processes, interfaces and technologies in use in many verticals. In October of 2015, InfiCare was chosen by Silicon India as Top 100 Tech Companies Founded by Indians in the USA. http://www.inficaretech.com/press-releases/2015top100/

  • Mobile App Design & Development
  • Custom Software Development
  • Web Application Development & SEO
  • Enterprise Integrations & Migrations
  • Quality Assurance & testing
  • Staff Augmentation
  • iBeacon Technology

Contact us [email protected]

 
$5,000+
 
< $25 / hr
 
50 - 249
 Founded
2001
Show all +
Dulles, VA
headquaters
  • InfiCare Technologies
    22375 Broderick Dr STE225
    Dulles, VA 20166
    United States
    703.404.3169
other locations
  • InfiCare Technologies
    A57 First Floor, Sector IV
    NOIDA, UP 201301
    India
    +919899300104

Portfolio

Key clients: 

HP, The Putnam, US Dept.of Agriculture, Anchorage Museum, Hawaii Association, Digital Marketing Agency-CA, HealthCare Compliance Software company-NJ, Home Services company-FL, Water Conservation company-TX, Marketing Consultancy Firm-DC.

Buy & Sell

Easy Way to sell and purchase goods at your door step.

Sports Connect - Social App

Allows users to quickly find teammates for playing sports, find sports being played in local area.

Android https://play.google.com/store/apps/details?id=com.inficaretech.sportscon...

Social Media Hub. Live!

Social Media Hub. Live!

Live Media Hub captures your official Facebook/Twitter/Instagram posts and brings them to life! You can also include your PR assets in the social posts stream. In addition, it scours the web 24×7 to capture social chatter about your Museum and brings live content as it happens.

LiveMediHub is a great way to get people interested in your Museum related social posts and peek their interest to follow/friend with your museum. You will have complete control of what can show up on your media hub through access to our robust intelligent LiveMediaHub engine.

Live Media Hub is available in three formats:

  • As a plugin for your existing website (no need to re-do the site)
  • Live Media Hub within our Mobile Apps or Integration into your Mobile App
  • NEW: Live Media Hub is now available in HD Projector version to display on big screen HDTV/Projector. Show it off in front lobby, in Events, in meeting rooms and...

Science Center App

Developed customized app for Putnam Science Center to enhance visitors experince with easy-to-use maps, tools, and show timings. Features include the following and more:
- Mobile friendly museum & science center map
- Giant Screen movie descriptions, dates and times
- What’s NEW at the Putnam updates
- Exhibitions info
- Events Info
- Share Pictures and exhibits
- Camera tools
- Fun trivia questions 

More info http://museumanywhere.com/museum-apps/science-center-app/

Android https://play.google.com/store/apps/details?id=com.appsdna.intr.museumapp...

iOS https://itunes.apple.com/us/app/putnam/id1083496691?mt=8...

National Quilt Museum App

Developed customized app for National Quilt Museum to enhance visitors experince. The National Quilt Museum, world's largest and most prestigious museum devoted to quilts and fiber art. A destination for art enthusiasts worldwide, annually the Museum welcomes visitors from all 50 US states and over 40 foreign countries from every continent Located in a 27,000 square foot facility in historic downtown Paducah, Kentucky, the Museum's three galleries feature exhibits of the finest quilt and fiber art in the world. The Museum's vibrant and breathtaking exhibits are rotated

Android https://play.google.com/store/apps/details?id=com.appsdna.intr.museumapp...

iOS https://itunes.apple.com/us/app/the-national-quilt-museum/id972994311?mt=8...

Field Inspection App

InfiCare's Field Inspection App is for conducting field inspections quickly and securely on tablets or smartphones virtually anywhere regardless of connectivity. It helps your staff conduct more inspections while reducing cost and time. Field Inspection App allows users to quickly dictate or type notes, take evidence pictures from the app, capture signatures and deliver a completed inspection report right on-site. Our team will customize the inspection app to match your inspection process and to produce Inspection Report PDFs in your format.

More Info http://www.inficaretech.com/field-inspection-app/

Download From https://play.google.com/store/apps/details?id=com.appsdna.intr.fieldinsp......

Healthcare Compliance Solutions for Hospitals

CRX Solution provides hospitals and nursing homes with complete physical environment compliance solutions in order to manage life safety, environment of care and emergency management inspections, drills, and tasks.

Education App

App delivers age appropriate learning and includes several cool features like below. Teacher App is targeted for school groups where teacher can put in student lists, assign chaperones, plan visit based on interests, estimate time that will be taken for the entire tour, Quiz and group rankings with virtual trophies  and teacher’s ability to collaborate with the Museum/Science-center.

More info http://museumanywhere.com/museum-apps/education-app/

iOS https://itunes.apple.com/us/app/putnam-for-teachers/id1148498535?mt=8

Android https://play.google.com/store/apps/details?id=com.inficare.teacherapp&hl=en

EMembership Cards

Automatically generate digital E-Membership Cards with automated renewal reminders, from your Blackbaud Altru, Raiser’s Edge or Other Membership System. Connect mre with custom notifications & upsell module. 

More info http://museumanywhere.com/emembership-card/

iOS https://itunes.apple.com/us/app/emembership-card/id1161384548?ls=1

Android https://play.google.com/store/apps/details?id=com.inficare.membershipdem...

Collection Online With Analytics

Collection Online: Live-streaming of your collection

Museum Collection Online already integrates with your TMS collection System and can be quickly implemented on top of any other collection Management system. Most Museums have more artifacts than they can display. There is a compelling case for making the artifacts available  to public even if they cannot all be physically displayed at the same time. Museum Online allows large number of artifacts to be available on your website. User can choose categories, themes, artists or other criteria to see what they are interested in.

 Quickly bring your Collection to your website! Get visual analytics. Bringing museum collection to web is targeted for public, Educators, Students and Researchers.   http://onlinecollections.anchoragemuseum.org/  

FlightsMojo.Com

FlightsMojo: Leading online travel agency specializing in providing you with the very best, bargain priced flights and holidays to destinations all over the world.

http://www.flightsmojo.com/

ICD Pocket Reference App

ICD Pocket Reference App for your phone and tablet for quick reference of 2014 ICD-10-CM and ICD-9-CM codes. App is designed to work online and offline so you can use it anywhere without eating up your data plan. We update the codes often.

ICD 10 and ICD 9 Pocket Reference allows you to look up Codes using text search terms. If you know a partial code, you can enter that and look up complete code and description. App also allows you to look up cross reference between ICD-9-CM and ICD-10-CM

Other features are ability to mark codes that you would want quickly available under Favorites. You can also view recently searched codes. 

More info http://www.inficaretech.com/our-services/revenue-cycle-management/

iOS https://itunes.apple.com/us/app/icd-10-icd-9-code...

Event Scheduling App

Event-scheduling app that works with phone numbers as opposed to traditional emails. It’s a cross platform, lightweight and a quick way to schedule meetings especially when you are dealing with variety of email platforms for invitees. Simply put, it’s like SMS for meetings and helps people schedule and manage meetings easily.

iOS https://itunes.apple.com/us/app/the-catchup/id1181410495?mt=8

Android https://play.google.com/store/apps/details?id=com.bigapps.catchup

Expense Report App

Expense Report is an app for iPhone, iPad, Android phones and Android tablets helps keep track of your business expenses, mileage and receipts. Generate and email PDF of your expense reports when done and it will automatically add all receipts as well, segregating Expense report line items into what is due you and those items that were paid by company.

More Info http://www.inficaretech.com/products/expense-report/

Download From https://play.google.com/store/apps/details?id=com.appsdna.intr.expensere...

Tourist Attraction App

Your tourist attraction app from Museum Anywhere would be designed in a unique way that it becomes a pleasant experience for the customers. The app would come with multi-lingual options whereby the user can select his language of interest to read up. Push notifications would also be enabled on the user’s smartphone to remind them of upcoming events and activities available at your facility. The app works offline as well as online. It comes with Google Maps™ integration and would give driving and walking directions to your location. Users can connect with their Twitter and Facebook accounts. The app also includes a trivia section that indulges the user into some fun trivia about your tourist spot. In order to make the app more attractive and user friendly, trivia answers can be scratched off for revealing. Users can further mark their favorites anywhere on your tourist app and have one touch access to the content of their liking.

More info ...

Member Fast Lane Kiosk

Member Fast Lane Kiosk integrated with Altru, Raisers Edge and more…

Give priority and attention members deserve and not have them wait in general queue behind people inquiring and buying tickets. They should really be first to be greeted and prioritized for entry. Fast Lane solution allows your members to gain quick entry without waiting with other visitors. No need to staff additional person for members. Fast Lane Kiosk is a solution on iPad affixed on counter/ stand. It comes with a companion iPad with Fast Lane for your staff.

More info http://museumanywhere.com/products/member-fast-lane-kiosk/

Visitor Sign-in Kiosk

Visitor Sign-in Kiosk solution from MuseumAnywhere team can identify a repeat visitor and also get valuable analytics for you. Analytics on what brought them in – an event, an exhibition, an educational session etc. Analytics of where they come from and opportunity to get info for targeting for events or exhibition announcements or increasing your membership base.

More info http://museumanywhere.com/products/visitor-sign-kiosk/

Zoo App

Zoo app is a pre-built app that we will quickly customize to be branded with your logo, your zoo name and your content. Enhance visitor experience with interactive multimedia content. Have them coming back with friends and family. Connect, build loyalty and get your zoo on their smartphones and tablets.

More info http://museumanywhere.com/museum-apps/other-apps/

Anchorage Museum App

The Anchorage Museum brings the best of Alaska to the world and the best of the world to Alaska.

Through a combination of art, history and science the Anchorage Museum creates a rich, deep understanding of the human experience and offers something for everyone.

iOS https://itunes.apple.com/us/app/anchorage-museum/id994898497?mt=8

Android https://play.google.com/store/apps/details?id=com.appsdna.intr.museumapp...

WaterSoldier App

The App helps reduce the water wastage in leaking pipelines, valves, tanks and canals by letting users report those online and THF sharing this information with concerned authorities, thus helping save water and save lives. 

Android https://play.google.com/store/apps/details?id=com.inficare.watersoldiers

Talent Development Portal

Web interface designed for Soccer clubs to manage their player's profiles and scouting activities. 

http://www.e4talent.com/

Multi Museum App

Multi Museum Mobile App without the need to design, develop and maintain a mobile app! Expand your reach. VisitorView App drives visitors to you from multiple sites. Great option if you are looking for a very affordable Mobile App and want to be part of a growing community of Museums that want to be on a shared app platform so they get visits from people looking at other Museums.

More Info: http://museumanywhere.com/museum-apps/visitorview-app/

iOS https://itunes.apple.com/us/app/visitorview-app/id1060020203?mt=8

Android https://play.google.com/store/apps/details?id=com.inficare.vvapp&hl=en

On-Demand Moving/Labor App

Developved On-Demand Moving/Labor iPhone app.

On Demand Home Service App

Client was looking to bridge gap between technicians & local residents , encore app allows users to book or schedule service call with technician (Electrical, Plumbing & Ac Conditioning)

Reviews

Sort by

App Development for Electrical Contractor

"Their response time and their attention to detail have been awesome."

Quality: 
4.0
Schedule: 
5.0
Cost: 
3.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2016 - Ongoing
Project summary: 

InfiCare developed an app to connect homeowners with on-demand electrical contractors. App features included task rerouting by proximity, automatic invoicing, and intuitive design.

The Reviewer
 
2-10 Employees
 
Florida
Angel Trasobares
Managing Partner, The Encore
 
Verified
The Review
Feedback summary: 

Customer service and punctuality were core strengths of the partnership. InfiCare worked hard to develop, design, and test the app to work out any bugs, and user feedback has been universally positive.

BACKGROUND

Introduce your business and what you do there.

We are primarily a state-licensed unlimited electrical contractor. We developed an app with InfiCare for on-demand home services, including electrical, plumbing and air conditioning. I’m one of the managing partners. My partner and I have over 50 years in the industry combined. We’ve been in the construction industry in South Florida for a long time now.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with InfiCare?

We recognized that there was a void for on-demand home service technicians, so we came up with an app and put it in our own flowchart format for InfiCare. They took what we put on paper and built the technology and the behind-the-scenes magic that it took to bring this to life and make it interact with the buttons from the customers’ dashboard. It all works simultaneously and seamlessly because of what they did for us.

SOLUTION

What was the scope of their involvement?

For the most part it’s a multi-level interactive application. I use that term now because I’ve become familiar with it after so many months of working with InfiCare, but they put together a tool that allows our technicians to be contacted when a homeowner makes a request for a trade-specific repair. The app contacts the nearest technician to where the request is being made. If that technician declines the call or takes too long to respond, it automatically rolls over to the next nearest technician. That may have been existing technology, but we applied it for our use.

InfiCare did some custom work though, too. They gave us the ability to automatically integrate information that we were collecting on a per-service-call level into our accounting software. With one or two clicks, we can upload and populate the fields of our accounting and invoicing software without having to have the extra step of somebody in the room crunching numbers all day.

How did you come to work with InfiCare?

They were recommended to us by a friend in that industry. He works on military contracts here in Florida. We’ve done work for him, so when we had some questions about finding the best bang for our buck, he had worked with InfiCare before and sent us their way.

How much have you invested with InfiCare?

I want to say in the $40,000 range.

What is the status of this engagement?

We started working together in June 2016. They’ve been very good with meeting our demands and our idiosyncrasies. The project is lasting this long because we’ve been working on getting funding for the remainder of the project, but also we’ve been testing so that when we launch we do it at the most efficient level possible.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Since we began demoing the app actively in the end of November, everybody we’ve demoed it to finds it user-friendly. Before starting the demo we went through it extensively in-house to make sure the majority of the bugs. The ease of operation, ease of access, everything they had done to make it user-friendly has been a hit so far.

How did InfiCare perform from a project management standpoint?

I’m absolutely satisfied with everything that they’ve done.

What did you find most impressive about InfiCare?

I’ve been in working since I was 15 and I’ve been in business for myself over 20 years. I even said this to Rajesh once: if half of the people were as professional as they are, it would make my life easier. Their professionalism and their punctuality and their integrity is second to none. I can’t speak for the business that they’re in, but in business dealings overall, they’re a good company to work with. The most outstanding thing about them is their customer service. I understand that sometimes you can’t fix things instantaneously, but their response time and their attention to detail has been awesome.

Are there any areas InfiCare could improve?

There has to be something to make them human, not superhuman. The only thing is that there’s a little bit of a language barrier. Some stuff was lost in translation that I had to spell out pretty clearly in emails. There’s a time zone issue, too. But that’s the only thing that would detract from 100% rating. But if you’re patient and you pay attention, that goes away.

What tips or recommendations could you share that might increase the likelihood of success with InfiCare?

My partner and I took a lot of time on our end to make sure that we handed them a project that they would understand clearly. We took the time to put our thoughts down on paper. We downloaded a flowchart app that helped us create windows and scenes and redirects and where we wanted stuff. So if you take the time on your end to make sure they know what you want instead of just asking for what they think you need, that’s going to save time. If you want to save money and time, then put the work in on your end.

4.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 3.0 Cost
    Value / within estimates
    I have nothing to compare it to, so 3 is neutral for me.
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

SEO & Web Development for Online Travel Company

"I've appreciated the turnaround time required for InfiCare Technologies to perform a task."

Quality: 
4.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. 2016 - Ongoing
Project summary: 

InfiCare produced custom blog content, optimized web pages, and offered other SEO strategies in order to increase visibility for a travel company.

The Reviewer
 
2-10 Employees
 
Las Vegas, Nevada
Harsh Khemani
Operations Manager, Flights Mojo
 
Verified
The Review
Feedback summary: 

By combining SEO with paid media campaigns, InfiCare increased site traffic by over 400%; organic traffic alone increased by 40%. Turnaround time was an impressive attribute.

BACKGROUND

Introduce your business and what you do there.

We are an online travel company. People can use our website to make travel bookings from the US to the rest of the world. I am the operations manager of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with InfiCare Technologies?

We needed to promote our brand through SEO [search engine optimization], to attract more organic traffic to the website.

SOLUTION

What was the scope of their involvement?

InfiCare Technologies developed our website, integrating SEO elements onto its pages. We continue to use InfiCare Technologies for any changes to the site. InfiCare Technologies also put together creative blogs and performed other SEO activities to promote our service.

How did you come to work with InfiCare Technologies?

We had worked with other SEO companies in the past but didn't have a good result. We wanted a change, and to find a more experienced partner, one who could provide better results in a smaller timeframe.

How much have you invested with InfiCare Technologies?

The cost of InfiCare Technologies' services has been around $30,000.

What is the status of this engagement?

We started working with InfiCare Technologies almost one year ago. We have an ongoing collaboration.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Before our collaboration with InfiCare Technologies, we had 10,000–15,000 monthly visitors on the site. With the help of their organic marketing services, we have reached a goal of 60,000 visitors per month. The effort included paid searches, but the organic results have been significant. The organic traffic alone has seen a 40% increase.

How did InfiCare Technologies perform from a project management standpoint?

InfiCare Technologies has been good in terms of managing our project and finishing tasks on time. I recently sent them an email with some change requests, which InfiCare Technologies implemented one day later. We chose InfiCare Technologies for their speed.

What did you find most impressive about InfiCare Technologies?

I've appreciated the turnaround time required for InfiCare Technologies to perform a task. It's quite impressive. The status of requested changes has never been a big concern for me when working with InfiCare Technologies.

Are there any areas InfiCare Technologies could improve?

InfiCare Technologies could hire more resources for blogging and other tasks of this kind.

What tips or recommendations could you share that might increase the likelihood of success with InfiCare Technologies?

I don't have any tips, but I recommend trying InfiCare Technologies' team. Clients will be satisfied with the level of service.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development for Tech Consulting Firm

"InfiCare captured the vision from the beginning."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2017 - Ongoing
Project summary: 

InfiCare offered web development services on multiple sites, specializing in creating intuitive back-end management.

The Reviewer
 
11-50 Employees
 
Washington, DC
James Detherage
President/CEO, Obverse
 
Verified
The Review
Feedback summary: 

InfiCare delivered multiple websites very quickly at an affordable rate. They worked to understand each site’s specific goals and offered responsive service during the whole process.

BACKGROUND

Introduce your business and what you do there.

Obverse Inc. provides software solutions for federal, state, and local governments; our services include hosting, support, wireless applications, database administration, network support, business analysis, and staff augmentation. We also develop websites and web apps for clients. I am the president and CEO of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with InfiCare Technologies?

We have around 90 W-2 collaborators and consultants working on-site with us on government contracts. It's not cost-effective for us to build short-term projects, so I looked into using a partner organization for augmenting that portion of our work.

SOLUTION

What was the scope of their involvement?

InfiCare was initially started on one project which would give us a sense of their effectiveness. InfiCare did a great job, so we gave them three more projects over a 2–3-week span. InfiCare is efficient, delivers on time, and is cost-effective.

We've started a new engagement with InfiCare in the past month, assigning them four websites to build. One of those was a brand-new site for a lobbying organization. InfiCare also designed a logo and branding for that group after we explained their vision. The second site is a legacy.NET page which needed to be converted to a new platform to make it more intuitive regarding backend management. This is similar to what InfiCare is working on with the other two projects; namely, revisiting, updating, and cleaning up some sites.

As time goes on, we will probably use InfiCare for phone and web app development as well.

How did you come to work with InfiCare Technologies?

I receive around ten emails or calls each day from companies trying to get business. Someone from InfiCare's team called me and followed up with an email. I looked at their work and continued the conversation, eventually giving InfiCare a shot. I was using another organization, but once they completed the first application, I immediately switched over to InfiCare. InfiCare had a good quality of work and reasonable cost, but the turnaround time impressed me the most. Also, everyone on InfiCare's team was articulate regarding communication, while also providing alternatives to our approaches. InfiCare understood our vision and technology.

How much have you invested with InfiCare Technologies?

The cost of InfiCare's work has been around $20,000. We've paid the company in installments based on earned value.

What is the status of this engagement?

We started working with InfiCare in January 2017. InfiCare has already knocked out three sites and started work on another one yesterday.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Our client feedback has been good, and they haven't come back to us with any questions, which is unusual. This was true for every site, and it's shown us that InfiCare captured the vision from the beginning. Our process with InfiCare has shaved off a lot of time, and we plan to use them in the future.

How did InfiCare Technologies perform from a project management standpoint?

I've had similar collaborations in the past, but time zones were a problem, and we needed to rush in order to deliver change-order information. InfiCare assigned a project manager to our project whom we can call at any time, and is knowledgeable and understanding of our business and needs. It takes us less effort to deal with InfiCare than with other organizations we've used.

What did you find most impressive about InfiCare Technologies?

I've especially appreciated InfiCare's project manager. I could call him at 7 P.M. and talk about a change, and expect to see it completed by the time I log on in the morning, alongside an email with an explanation for the work done. I was impressed by the eagerness, availability, and knowledge of this person. He has a handle on the team and can assess the level of skill, time, and effort a task will take.

Are there any areas InfiCare Technologies could improve?

I cannot think of anything to suggest.

What tips or recommendations could you share that might increase the likelihood of success with InfiCare Technologies?

For any application, website or process undertaken by a client, they need to make sure that all the requirements and content are done ahead of time. The developer's job shouldn't be to come up with a vision or actual content for a platform, even though they may make some suggestions in this area. This is the reason for our quick turnaround time, and it's something we arrived at after years of experience.

The client can have a general idea of the design, but they can let InfiCare use its creativity in coming up with mockups since they have a broader vision in this respect.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

App Development for Anchorage Museum

"I appreciated their flexibility and their ability to solve problems."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2015 - Ongoing
Project summary: 

InfiCare developed custom software to facilitate the digitization of a museum collection, with a focus on creating engaging, curated content for users.

The Reviewer
 
11-50 Employees
 
Anchorage, Alaska
Monica Shah
Director of Collections, Anchorage Museum
 
Verified
The Review
Feedback summary: 

InfiCare was quick to address any glitches that arose. They happily incorporated new ideas into their designs and offered creative suggestions.

BACKGROUND

Introduce your business and what you do there.

I’m the director of collections and chief conservator for the Anchorage Museum. I oversee the care of all art, objects, and archives in our collection. It’s a general museum with a focus on Alaska and the circumpolar north. We create and install 20 to 25 exhibits a year in addition to managing permanent galleries. We are a Smithsonian affiliate and have about 600 objects from the Smithsonian collections. One of our strengths is programming and other activities revolving around our collections.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with InfiCare?

One of our main missions is to make everything about the museum accessible to people, locally, statewide, and internationally. Our first step in this process was to get our collection online. We wanted people to have the opportunity to engage with our collection digitally. We wanted people to utilize our data and resources on our website.

SOLUTION

What was the scope of their involvement?

InfiCare created software on which we can curate our entire collection. We investigated existing software solutions, but they didn’t offer the nimbleness that the developers at InfiCare were able to provide.

How did you come to work with InfiCare?

I had already been working with a software provider, but I was looking for something more interesting. Our chief digital officer had engaged InfiCare to create the museum’s app, and he brought them to my attention. It seemed like a good fit.

How much have you invested with InfiCare?

We’ve invested roughly $35,000, plus recurring fees for maintenance and updates.

What is the status of this engagement?

I started discussions with them in the fall of 2014, but the work didn’t begin until 2015. We will continue to work with InfiCare to create more interactive and interesting aspects to our online collection.  

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

I don’t have any specific metrics, but every time we ask them to change something, it’s done. The software went live about eight months ago, and we’ve been adding to the content since then. We did have some glitches, and InfiCare has addressed them.

Internally, we love it. We have it live in some galleries, and people enjoy going through it. Patrons actively use the software on museum iPads in the museum.

How did InfiCare perform from a project management standpoint?

They were excellent.

What did you find most impressive about InfiCare?

I appreciated their flexibility and their ability to solve problems. When we brought an idea to them, they were able to incorporate that idea into the software. We’re not in a system that is going to be stagnant. We’ll be able to add to the system with their help. I also appreciated their immediate responses during the development stage.

Are there any areas InfiCare could improve?

If they continue to work with museums, I think it would be good for them to gain more knowledge of the capabilities in other standard systems and an understanding of a museum’s demographic.

Do you have any advice for a prospective client that is considering hiring InfiCare?

I think it’s important to be very clear internally about what you want. I had forgotten some information when I first went through the project requirements, and InfiCare had to make changes as a result. If you purchase a software package, you don’t have many choices, but with InfiCare you do. Therefore, you need to think of all aspects and be open to creative ideas.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were surprisingly on-task.
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

App Development for Museum & Science Center

"I really appreciated InfiCare’s timeliness in responding and taking the time to explain things in layman’s terms."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2016 - Ongoing
Project summary: 

InfiCare Technologies developed a companion app for the client's science center wing, helping teachers better educate their classes during field trips.

The Reviewer
 
51-200 Employees
 
Davenport, Iowa
Octavia Houtekier-Boyd
VP of Education, Putnam Museum & Science Center
 
Verified
The Review
Feedback summary: 

The app has garnered 500 downloads just through publicizing it on Facebook, and teachers encourage their students to bring their devices to download it anytime there is a field trip. The client particularly appreciated InfiCare's timeliness and ability to explain things in layman's terms.

BACKGROUND

Introduce your business and what you do there.

I am the vice president of education at the Putnam Museum and Science Center. Our mission is to preserve, educate, and connect. We house a very large community collection and national treasures on-site. A third of our building is a science center, which has 45 interactives displays that students and families come in and utilize. We are located on the west side of Davenport, working with around 100 school districts throughout the school year to bring in field trips and afterschool reach programs. We usually host 1 blockbuster a year, which brings people from our community as well as bus tours from anywhere around 1 to 2 hours away.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with InfiCare Technologies?

We wanted to make an app for our science center. We had an opportunity to apply for a grant from a local company that was looking for something involving technology. We wanted to make a deeper connection with the visitors we had on-site. 

SOLUTION

What was the scope of their involvement?

We had about 10 ideas in mind that we explained to them easily. Their team was able to get back to us with the details of what the modules were going to look like and their cost. We weren’t able to implement all of the ideas due to restraints on our budget, which came strictly from a grant. The ideas that they could work with were explained thoroughly to us; they even managed to make things work using the IT structure we had here. It was very easy to work with them and tell them what we were looking for, and they came back with what we needed.

We still reach out to them mainly for consulting or when we need to know how many app downloads we’ve had. They’ve given us access to the portal to go in and make some changes as well. The app is not complete the way that we would like for it to be complete, but it’s complete from what we asked them to do because our focus was just the science center.

In the future, we would like to be able to get some funding in order to develop other galleries and exhibits that we have in the hall museum so visitors are able to utilize it throughout their entire visit, not just in the science center. We are also looking for a way to bring the museum to people when they aren’t here. There were some options that Samir and his team were able to make to kind of break the walls of the Putnam. That way, if anyone would want to look at part of the gallery or an exhibit, they had the ability to do so. We might need to bring a 360-degree camera and do some other things to make that fully happen.

How did you come to work with InfiCare Technologies?

Initially, we had another company we thought was going to be able to help us out. But after going through the scope of the project, they weren’t able to handle it. We decided to look for other options, and that’s how we ended up working with InfiCare.

How much have you invested with InfiCare Technologies?

We’ve spent $20,000 on their services.

What is the status of this engagement?

We’ve been working for a year now. We started conversations with them in December 2015 and worked with them directly and exclusively in January 2016.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We were already working behind our timelines, but InfiCare got things back to us extremely quick. We weren’t expecting that due to our experience with the previous company. Our marketing department has been working with them using Google Analytics, and I believe we’ve had 500 downloads of our app just through publishing it on Facebook. We also encourage our teachers to have their students bring their devices to download and utilize the app throughout the field trip.

How did InfiCare Technologies perform from a project management standpoint?

We didn’t have 1 project manager on this because all the different departments involved had their own ideas of what we needed. The head of InfiCare was able to still work with the departments and handled their personalities very well.

What did you find most impressive about InfiCare Technologies?

I really appreciated InfiCare’s timeliness in responding and taking the time to explain things in layman’s terms—nothing condescending or too techy for us. It just helped the whole process out.

Are there any areas InfiCare Technologies could improve?

There were some ideas that we came up with that InfiCare was going to utilize with other museums they were working with at the time. It would’ve been cool to see what those ideas would look like, even though we weren’t going to use them for our app. I have a feeling that they were probably able to utilize some of those ideas when working with other museums, and we would’ve been happy to assist them with that.

What tips or recommendations could you share that might increase the likelihood of success with InfiCare Technologies?

If you work with them, having them come on-site makes it a lot easier for them to wrap their minds around things when you’re talking about faces and areas. It definitely made a difference to have a personal conversation with them. Also, as a team, work on what your ideas and creative issues are going to be prior to having a meeting. Have those decisions made beforehand so you don’t waste any of your or their time.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    They did the best they could to stay in our budget estimates, but there were some additional things that came after which we were not aware of but had to be done to support the app.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Development Support for App Developer

"I think their customer service and technical capability are superb and way above the others."

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2016 - Ongoing
Project summary: 

InfiCare provides complete development support for the client's app ideas, including idea formulation and wireframes as well as development and post-launch support.

The Reviewer
 
2-10 Employees
 
India
Software Solution Architect, App Developer
 
Verified
The Review
Feedback summary: 

For one of the apps, InfiCare was able to change a calculation to be internal, thus drastically decreasing API usage and financial cost. The client appreciates this high level of professionalism and problem solving as well as their project management.

BACKGROUND

Introduce your business and what you do there.

I help my wife's company create and launch mobile/tablet-based applications which address certain needs of people. The company is based in India and the apps are used for people all over the world. I am a software solution architect by profession and work for different clients.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with InfiCare Technologies?

We identified two problems that could be addressed by introducing some apps:

  • WaterSoldier: India was facing a severe water crisis in the summer of 2016 due to bad rainfall. A lot of water was getting wasted in pipeline leaks and there was no formal way of reporting and fixing the leaks, resulting in severe water supply cuts. I wanted to introduce an app which gives people a chance to report the leakage instantly.
  • SportsConnect: Many people have stopped playing real sports like tennis, badminton, soccer, etc., as other players are not available. I wanted to create an app in which people can connect with other interested players and play real sports.

For developing these 2 apps, I approached InfiCare to help with the development.

SOLUTION

What was the scope of their involvement?

InfiCare Technologies was involved right from the beginning, listening to ideas, creating estimates, wireframes, developing the apps, testing, hosting and post go-live support.

How did you come to work with InfiCare Technologies?

InfiCare was recommended to me by a very close friend of mine who got some apps developed through InfiCare. I approached InfiCare and few other developers. I found InfiCare to be very professional, competent, and customer oriented. The other companies I approached were very casual, expensive, and non-responsive.

How much have you invested with InfiCare Technologies?

So far, InfiCare has developed 2 apps for me in the price range of $15,000–$25,000.

What is the status of this engagement?

For my first app, WaterSoldier, the development was started in March 2016 and went live in May 2016. For my 2nd app, SportsConnect, the work started in July 2016 and went live in Dec 2016. InfiCare is still handling the production support of both the apps. We are planning to do some upgrades. I am engaging InfiCare for a 3rd app in January 2017 and it's in the estimation stage.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

There are many instances where InfiCare demonstrated a high level of professionalism and delivered quality work. For example, while designing SportsConnect, we were doing distance calculations between host and person joining the game for which Google API was to be used. The usage was charged and was quite expensive for the project. InfiCare suggested a way to internally handle this calculation within the program so that the API usage became minimum and thus saved us a lot of money without compromising on the quality of the app.

How did InfiCare Technologies perform in terms of project management?

InfiCare’s project management always beat out expectations. InfiCare assigned a project manager to communicate and discuss the status of the projects and problems. The project manager always remained in touch and delivered the objects on time.

What did you find most impressive about InfiCare Technologies?

There were many distinguishing factors and that is why I have given them repeated business and have recommended them to many of my friends as well. I think their customer service and technical capability are superb and way above the others.

Are there any areas where InfiCare Technologies could improve?

I think they are a little overpriced, but to me, that is ok because, besides technical products, they also provide project management, quality assurance, and other value added services.

4.5
Overall Score I’m very satisfied with their delivery and I’m doing repeat development with them.
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
    They always finished the projects within budget and told me upfront if there were any change requests.
  • 4.5 Quality
    Service & deliverables
    Both my apps are technically superb and meet the expectations.
  • 5.0 NPS
    Willing to refer
    As stated, I have already recommended them to a few of my friends. They always meet or beat my expectations on many parameters and therefore are highly recommendable.

App Development for Local Museum

"InfiCare is good at fleshing out a vision or idea once it's been provided."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July 2015 - Oct. 2016
Project summary: 

InfiCare developed an app to help navigate the museum as well as look up additional information about programming and exhibits.

The Reviewer
 
51-200 Employees
 
Davenport, Iowa
Shaun Graves
Exhibits Manager, Putnam Museum
 
Verified
The Review
Feedback summary: 

The app received very positive feedback and was completed ahead of schedule within the set price. The client appreciated this timeliness as well as the responsiveness of Inficare's team.

BACKGROUND

Introduce your business and what you do there.

I am the exhibits manager of a natural science and history museum. I am in charge of what our exhibits are, what is coming and going, and how they're presented. We have an extensive collection of historical artifacts relating to the Quad Cities area of Iowa/Illinois: Davenport, Bettendorf, Moline, and Rock Island. We've recently expanded to having a science center with more interactive and hands-on experiences.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with InfiCare?

We wanted an application which could give people more information. The challenge with becoming more interactive and hands-on is that there are more bells-and-whistles for the application. It's a way of providing more content, but there can also be too many elements plastered around the same topic. 

SOLUTION

What was the scope of their involvement?

InfiCare developed our app. We needed to make sure that, if someone wanted more information, they could dig deeper and have access to videos, general working hours, a navigational map, and so on. Our building is kind of rambling and large, so providing people with a way to navigate it was important. We also wanted to give teachers a tool through which they could organize and create shopping lists before they came to the museum.  Our app should let them look at what programs, movies, and exhibits would support their particular curriculum. 

How did you come to work with InfiCare?

I did research around other museums which had created applications, looking for a company that could offer a cost effective and fast turnaround. We had received money through a grant and had a strict timeline to adhere to. I found 2 to 3 options and contacted the other museums, asking about their experience with the developer. InfiCare sounded very good.

How much have you invested with InfiCare?

We have worked on 2 projects with InfiCare, with a total cost of between $10,000 and $20,000.

What is the status of this engagement?

We started working with InfiCare in July 2015 and the platform was finished in October 2016. The work is pretty much finished but we have some ongoing server maintenance work with InfiCare. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

InfiCare delivered our platform in the timeframe we wanted. We had suggestions and questions on a couple of occasions and InfiCare made updates and changes accordingly. The platform went through several iterations, but the work was completed ahead of schedule and for the set price. During our testing phase, we received a lot of positive feedback on the app's interface and functionality. It was a seamless experience. Any problems we came across were due to our logical designs more than technical issues on InfiCare's side.

How did InfiCare perform from a project management standpoint?

We dealt with InfiCare's principals and had a series of teleconference meetings, during which we were able to relay all the information needed. We moved along within our timeline, so it was easy to maintain the project from my perspective. InfiCare worked directly with our marketing and education departments in order to pull the information they needed to fill out the graphics, quiz questions, and so on.

What did you find most impressive about InfiCare?

I appreciated InfiCare turnaround time and responsiveness.

Are there any areas InfiCare could improve?

I'm trying to think of something, but it was a very straightforward and easy process overall.

What tips or recommendations could you share that might increase the likelihood of success with InfiCare?

InfiCare is good at fleshing out a vision or idea once it's been provided. Clients shouldn't be afraid of suggesting different things to try out. One of our marketing people came across one of those 360-degree cameras and asked if it would be possible to integrate photos like that into the app. Over the weekend, InfiCare worked on it and sent us a demo for how it could be utilized. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    We got very good value for the money we paid. We compared offers for the same app from 3 other companies, and the work would have cost us 3 times as much.
  • 5.0 Quality
    Service & deliverables
    InfiCare did a thorough job with our app.
  • 5.0 NPS
    Willing to refer
    I have already recommended InfiCare to another company.

Enterprise App Development for Hospital Compliance Provider

"InfiCare understood our needs from the start, which I attribute to their on-shore presence."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. 2016 - Ongoing
Project summary: 

InfiCare developed an enterprise-level document management app for the client, which helps hospitals maintain compliance with various regulations and inspections.

The Reviewer
 
2-10 Employees
 
Englewood, New Jersey
President/CEO, HealthCare Facility Compliance
 
Verified
The Review
Feedback summary: 

The client is amazed at the quality of design of the document management app built by InfiCare, who was able to complete it correctly and on time. InfiCare was praised for understanding the client's needs from the beginning.

BACKGROUND

Introduce your business and what you do there.

I am the president and CEO of HealthCare Facility Compliance (HCF Compliance). We provide hospitals with a complete compliance solution that is accessible through mobile devices. This allows them to have everything they need at their fingertips, including the inspection of every asset in a facility and all documentation.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with InfiCare?

We needed help with creating our system.

SOLUTION

What was the scope of their involvement?

We put together the specs for our documents management solution, but InfiCare's team was very creative in coming up with ease-of-use approaches beyond what we'd anticipated. As an example, we have a single repository for all incoming documents for a certain facility. These can be shown to inspectors, showing that the hospitals performed tasks like evacuation planning with the required frequency. The application prompts users to check for necessary details like signatures, dates, and so on. The app creates a trail listing the people who received the documents and their qualifications.

Our system also has integration with hospitals' floor plans, highlighting fire and smoke exits. For each one, there is a list of all that needs to be done in order to inspect it. Users can also see previous inspections and upcoming ones based on government requirements.

How did you come to work with InfiCare?

InfiCare was recommended to us. We looked at 4 other companies, but I was comfortable with InfiCare's approach. They didn't nitpick around the costs and had a very good team. I had a good enough comfort level with their US leadership in order to give InfiCare a try. They have senior people making sure that what we're looking for is what we'll actually get.

How much have you invested with InfiCare?

The cost of InfiCare's work has been close to $100,000.

What is the status of this engagement?

We started working with InfiCare in July 2016. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We have a complete, CAD-integrated workflow and document management solution. The fact that InfiCare was able to complete it within the allocated time is beyond belief. InfiCare understood our needs from the start, which I attribute to their on-shore presence. The local members have a better understanding of our solution and can propose creative solutions to us.

The software can be measured through the quality of the builds we receive, the overall design, and the developer's understanding of our needs. InfiCare received an A on each front. It's been a great experience. Given our short timeframe, I'm amazed at what we've accomplished. 

How did InfiCare perform from a project management standpoint?

We work through weekly sprints and review our progress continually. InfiCare assigned a project manager to us, with whom we've communicated almost daily. They're not afraid to pick up the phone or send an email if they have a question. I feel that there are never stupid questions, only stupid answers, so I've appreciated InfiCare's inquisitiveness in getting the information they need. In order to have better clarifications, they're not shy about mentioning the information they don't understand. This helps a lot with our project management and allows for better communication to the team of what we need.

What did you find most impressive about InfiCare?

I appreciate InfiCare's ability to understand the scope of a project. They made an effort to understand every component of our scope, making sure that everything was there and we wouldn't have to recreate the work.

Are there any areas InfiCare could improve?

I've sometimes needed to wait for some team members to become available, but InfiCare has 24/7 customer support. Overall, InfiCare has been a straight, direct, and honest team in terms of what they could or couldn't do and what their expectations are.

What tips or recommendations could you share that might increase the likelihood of success with InfiCare?

Clients should spend the time to go through the details around what an application is about. InfiCare can be very helpful during the initial design. 

5.0
Overall Score I've worked with other developers and had mixed experiences. My collaboration with InfiCare was excellent and we continue to work together daily.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    InfiCare's team is almost fanatical in making sure that they deliver on the promised dates.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I would definitely recommend them.