What evidence can you share that demonstrates the impact of the engagement?
Throughout the event, I could turn to anyone on the team and tell them to focus on someone or to get a particular shot, and they could handle any job seamlessly. The clarity was wonderful and the postproduction, integration with the audio, and the B-roll were fantastic. The equipment they chose was perfect for our event.
Their work raised the professionalism of our organization hugely. Our material looks beautiful, and people in very important circles are starting to discuss us. Since this event, we’re getting a bigger profile, so we’re looking at what we’re going to do next year. We might book a bigger venue next time, and we’ll certainly use Indigo after the great job they did.
We’re happy to have high-quality material to point to as we grow—we have a sort of media page that features publications, videos, and photos from various events. This event looks really good, and I’m happy it’s in such good shape.
How did Indigo Productions perform from a project management standpoint?
Their people have experience and really know what they’re doing. When I’m focused on an event, I don’t want to worry about the production falling apart. They did their job beautifully. Everyone—from preproduction to the camera operators—integrated with all team members, including the facility managers and the in-house audio person. The postproduction was also collaborative and helpful. I had a great relationship with my editor, and I’m pleased with Indigo’s team and every member of it.
We had a few in-person items for the walkthrough and the initial meeting. After that, we were in touch by email and text, with conference calls between all the different players. Max was instrumental in setting up one conference call a month before the event, with a dress rehearsal call a few days prior to it.
What did you find most impressive about them?
Their overall breadth of experience impressed me. They handled the setup and preplanning, and they provided experienced camera people, as well as an editing team. It was a one-stop-shop for the entire event.
Are there any areas they could improve?
A lower cost would’ve been nice, but also completely unrealistic. They offer good value, and I don’t know what they could improve. I was immensely happy with the project.
Do you have any advice for future clients of theirs?
Go along almost completely with Indigo’s recommendations. Their approach made sense, it wasn’t going to cause any problems, and it was unobtrusive. I was very happy with the thought behind their planning. Give them Indigo budget and timelines, then let them run with it and you’ll be in very good hands.