Digital Product Agency with Enterprise Experience

About IndiaNIC

With a talented team of 400+ engineers, project managers and leaders, we excel in providing top-notch award winning solutions. Seeing the clients passionate about their idea makes us excited. We always look for new ways to provide solutions and create a better product.

We work on -

MOBILE APPS
From B2B or B2E apps for enterprises, small businesses, and startups, we have a proven track record of creating high-impact, result driven and engaging mobile apps on all popular platforms with Native, Cross-Platform, and Hybrid Technologies.

MOBILE GAMES
Creating games is the most energetic part of our business. Our skilled team can handle projects from scratch or from any development stage. We’ve been successfully involved in the delivery of a highly interactive and exciting gaming experience on Mobile, Console, and Virtual Reality platforms. 

WEB DEVELOPMENT
We’ve been working with robust and popular web technologies for just about two decades, and it’s something we still love doing today. Whether creating a web presence for your company, an information hub for your business or empowering your apps / IoT devices through backend or an Online Shopping – we cover a wide spectrum of solutions and frameworks by leveraging the power of the internet.

UI / UX
Just as the designs themselves, we love the process of creating them as well. The innovative ideas need greater innovation in the way their visual representation is created.
 
We tend to lean more on function over the form. We believe in simplicity and focus. We know the fine differentiator between the visually appealing versus the functional design. We help you craft niche experiences for Web and Mobile via designing Information Architecture, Wireframes, Prototypes and Visual Design.

 
$10,000+
 
< $25 / hr
 
250 - 999
 Founded
1998
Show all +
Beverly Hills, CA
headquarters
  • Netlancers, Inc. DBA IndiaNIC, 499, N. Canon Drive, Suite 215
    Beverly Hills, CA 90210
    United States
other locations
  • 201 Dev Arc Mall, Opp. ISKCON Bridge, SG Road
    Ahmedabad 380015
    India
  • Hyderabad 500 003
    India

Portfolio

Key clients: 

We've served more than 3000 clients across the globe of all sizes.  Some of our key enterprise companies we've worked - BCG Consulting, Gulfstream, Aconex, Adidas, McDonalds, Tata, NDTV, SanchoBBDO, Cisco, Vodafone, BestBuy, HAAS Automation, Abott, Kotak, Cosmopolitan. To know more - see our here - http://www.indianic.com/we-work-with/.

Swiftjobs - Ondemand Handyman Jobs Marketplace

  • Swiftjobs is a Mobile first platform that simplifies everyday job and errands by providing available people who provide such service.
  • A hyperlocal service that's geo focused discovery and search.
  • To build SwiftJobs we used React Native development which is a framework that supports both iOS and Android. This would help the client reach as many potential users as possible and the reusable components of React
also made it a very cost-effective platform.
  • We developed an intuitive storefront in ReactJS to give life to our designs. We used NodeJS for end to end easy Backend API management. An additional benefit of automated unit cases for easy bug testing made the platform extremely impressive in terms of functionality.
  • Shipping Marketplace - Package Delivery Platform

    • Package delivery is a mobile app designed to simplify and enhance the user expereince around package delivery, payment, tracking and recieving the final parcel. It challenges old and tideous parcel delivery systems with its fresh and user friendly interface, designed for people who like to send all sorts of parcels across.
    • Available for iOS / Android
    • We created entire concept from scratch, and before
    development - carried out complete visual design and UX definition stage to identify and uncover every little piece of detail.

    Upraise - UX Design

    • Upraise is a modern product to manage employee performance & streamline people management all in one place. It’s all of Core HR, integrated with project management to simplify tedious business processes.
    • While IndiaNIC has been handed the task of designing and developing a highly functional and intuitive final product, this case study emphasises on the attractive UI design we created for their marketing
    website.
  • Starting with persona, High fidelity wireframes, we produced stunning UI for this emerging startup.
  • The design task involved marketing website and landing pages, including complete a suite of business applications with modern interaction standards and user experience.
  • Taxi Booking Platform -

    Bookmytaxi was an offline taxi booking service available in the city of Ahmedabad. With growing demand for online taxi rentals, the clients had one vision for his business. They wanted to go digital and have an online portal for their clients not just in Ahmedabad, but across the country. They approached IndiaNIC to design a platform that would be modern, friendly and easy to use for both the drivers and riders.


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    We designed entire experience for a single window operation for all incoming requests, routing and notifications.



    MyTrax - For the modern day travellers

    Mytrax is the all in one social platform for trip inspirations and travel enthusiasts.


    Users mark down their entire experience DURING journey with the app and then it can be shared within a group of friends who needs some ideas around the place you visited. There's plenty of features including calendar, itinerary, pictures, filter by interests and of course, geography.


    The app was launched

    on iOS and Android platforms.

    Gofer - Grocery on demand

    Gofer is an app that fosters the way people purchase grocery or get things picked up and delivered at their homes. With just a click of a few buttons, you can order, approve, cancel, track and receive your order in no time. We designed two flows for the app, One where driver can either pick up the requested items or can purchase products requested by the users through the app.


    IndiaNIC worked with client to

    define entire workflow from purchase experience to the delivery person's app as well as backend admin console.


    Users browse nearby vendors or search by an item available closest to them. Just hit order, checkout and the you get the delivery delivered by Gofered powered delivery app.

    Quickee - the New Age Yelp that's FAST!

    The client wanted the MVP up and running for this fun new social media app. He wanted IndiaNIC to help ideate, develop and implement the final tech stack with the help of our experienced iOS developers. The apps global success and the clients requirements was what we needed to focus on.


    IndiaNIC created complete iOS App based on UI standards and guidelines provided by Client.


    When you

    understand UI / UX from it's core, it's never difficult to implement it during development - even if it's been defined by a like minded client.

    Gatzbe - UI Design for Event Service Provider Marketplace

    • The project aims to connect Event Service Providers, Venue owners and end users who want to book events at a specific place and hire providers for different services.
    • The platform is aimed to be positioned on all platforms - web and mobile.
    • Our team carried out an extensive requirement gathering phase to understand the scope of the project and how IndiaNIC’s expertise could come in handy to enhance and
    refine the existing idea.
  • We outlined that Gatzbe is a solution for everyone from an individual providing event services to a venue provider, whether its a caterer or a decorator or the host seeking these services.
  • We analyzed entire requirement with visuals first approach, and did a 2 month Discovery Workshop with the client to produce stunning interface that's logically 100% defined.


  • Zinzi - Connecting Celebrities and Followers

    The app is aimed at connecting celebrities and what goes in their life, for letting their fan following know about it all. There are two types of users, the Celebrities and their followers.


    A tiny concept made for famous people.

    Sparker - Meet new interesting people

    Sparker is an app that lets people discover and meet interesting people nearby. It goes beyond just a chatting platform as it lets potential matches benefit from restaurant rewards and event informations, if they’d like to meet.


    Our young client wanted Sparker to be different than other dating apps in the market. The common experience around such apps is to swipe right and chat with people, but the idea

    behind Sparker was to enhance the experience of meeting friends online and offline. We were handed the task of designing an attractive and innovative UI for the dating app that outstands its competitors in terms of the theme, look, feel and functionality.

    Dyrct (AUTOMOTIVE)

    DYRCT is a mobile, web and cloud-supported platform, supporting a community of user-managed Connected Identities & Points Of Interest which are easily created, saved and shared – opening the way for unlimited social and business applications. From the simplicity and ease-of-use of ‘one-touch’ navigation interface to the versatility of our Folders, Groups and Logbooks, DYRCT will simplify your life. Go Dyrct and

    let your destination find you.

    Alain Football Club (SPORTS)

    One of my first tasks upon arrival was to build a new website to replace the club’s current site which has originally been built in 2010 using Content Management System Joomla. We chose WordPress over joomla when building this site as it is easy to use. The site includes all of the club’s latest news, a front-page slider, responsive menu, interactive modules, fixtures and results, player profiles and more about the club, the

    stadium.

    Plum Perfect (M-COMMERCE)

    Plum Perfect is an intelligent search engine that uses color data in your photos to instantly find makeup that’s right for your coloring. It’s a technology that would enable shoppers to use a photo to instantly locate their best makeup colors anytime, anywhere. Everyone could shop from the comfort of home and buy with confidence. Plum Perfect’s technology scans 60,000+ makeup products to find the perfect matches for your

    skintone, all it takes is a simple selfie.

    Bodikea (HEALTH AND WELLNESS)

    Bodikea represents the collective wisdom and creates a collaborative marketplace for business and consumers in the Alternative Health, Wellness and related Body Care Industries.

    MBloads (LOGISTICS)

    MB loads is an app for truck drivers to find and accept the Murphy Brown loads originating in the Carolinas and Virginia.

    Almamapper (SOCIAL LEARNING)

    AlmaMapper is the perfect companion for your student life. It helps you build stronger friendships with fellow students from different colleges. Using AlmaMapper, you can collaborate with your extended network for curricular & extra-curricular activities in a fun and efficient way. With AlmaMapper, you can simply get your campus life in your pocket.

    Aconex (CONSTRUCTION)

    Aconex is the #1 cloud platform for managing information and processes on the world’s largest construction and engineering projects.

    Incentex (AVIATION)

    Cloud-based Enterprise ecommerce platform to control and monitor collaborative programs and resources effectively, automating channels of client engagements (from order to delivery).integrate enterprise solutions such as Ariba, Oracle, SAP, Commerce One. Prior planning to automate, Incentex had not previously managed their business via a technology

    interface.

    Doocan (E-COMMERCE)

    Doocan is the place to discover, compare and share from a catalog of amazing goods from a myriad of merchants displaying their wares. Part store, magazine and wishlist, Doocan is the best place to see great products. Use Doocan to find a gift for any occasion and share your favourite discoveries with all your friends.

    ikash (E-COMMERCE)

    Website is that Suppliers can offer their products (or services) to Customers which are registered on the website. The products offered are registered in the system as a “Campaign”. Based on city or on the distance between the Supplier’s address and the Customer’s location, the System will inform interested Customers by eMail, via the free available IOS or Android APP. Customers are interested if their type of interest matches

    the Supplier’s type of business.

    Mumu (E-COMMERCE)

    Mumu is a personal assistant to meet your everyday needs of online supermarket. At Mumu, customer can select nearby stores available, and order things as per their needs. The customer can also get alternative products in case the desired item is not available in the store. A Muver goes to the store and buys the ordered items and delivers on given location at specified delivery time.

    Moosek (ENTERTAINMENT)

    Moosek is where you can be part of a social music network. It is a music community without middle men between artist and listener, where bands, artists, producers and studios easily can connect! Finding a new favorite artist and interacting with them or finding a recording studio in Berlin or a producer in New York is through Moosek closer than ever.

    Vanished (ENTERTAINMENT)

    The Vanished Underground is a community where fans of the upcoming movie, VANISHED Left Behind: Next Generation can get exclusive movie content and win prizes. The app has been developed as a promotional tool of the movie. It helps users to invite friends to join their team and get rewards like movie trailer, wallpapers and chances to win movie tickets. App shows your team as well as all users on the Map. It allows user to chat

    with other team members from the application.

    Bob Bowden (REAL ESTATE)

    This custom website design for Bob Bowden offers visitors a fresh, professional design that compliments Bob Bowden’s existing branding. The home page design effortlessly draws in viewers and encourages them to explore all that the site has to offer, from its Featured Listings and Neighborhoods, to its Quick Search and Real Estate News that highlight her most recent blog posts. The Neighborhood Profiles feature serves two

    purposes: providing informative content to prospective buyers, while giving a boost to search engine optimization to attract more visitors to the site.

    BongVodka (E-COMMERCE)

    IndiaNIC created a custom design website with high expectations from client regarding design elements on the website. With so many iterations and high expectations from client, IndiaNIC managed to deliver the website on time and with stunning looking graphics.

    Bag Inc (E-COMMERCE)

    IndiaNIC made a clean and W3C coding standard website based on Magento that created  buzz amongst fashionistas. Also on page SEO helped client draw great number of customers with multiple niche brand keywords. Custom Magento development included multiple sales reports, synchronized stock administration and  occasional lookbooks.

    Anestheia (HEALTHCARE)

    Online Anaesthesia is an application that allows anaesthetists to log their cases from operations, regional anaesthesia, obstetrics, intensive care and pain management.

    Cosmopolitan (PUBLISHING)

    We relied on our core technical strength and devised a solution that was expected from us.There were 3 developers who were dedicatedly working on this project with the immense dexterity.

    Backed by the extensive experience of WordPress development and updated with the latest knowledge on Core PHP and MySQL,we created an attractive design and an engaging storefront.

    Ria Fashion (E-COMMERCE)

    A beautiful clean Magento store selling ethnic indian clothing and accessoires. Pleasant colour palette, intuitive store front and nice features like product navigation previous/next option, dynamic shipping calculator, and Klarna checkout ensure great user experience for online store visitors.

    To streamline site administration processes, we have added custom data importer and stock barcode scanner, as well as

    integrated the site with POS system. We have also taken care of SEO issues and developed marketing functions like Instagramm feed and subscription discount option in order to engage customers and increase site’s conversions.

    PandaSuperstore (E-COMMERCE)

    A trade and Distribution Company started in 2008. Panda Superstore focuses in Apparel, Toys &Games, Computers & Cell Phone Accessories, Electronics, Office Products, Sports & Outdoors Products & Home Decor Products, etc. challenge for us to work on this project was Client wanted to migrate from Yahoo Store to Magento where he wanted custom reports and custom cataloging.

    Van Lanschot Chabot (INSURANCE)

    Provide a solution for Netherland based bank. Using this portal Risk manager can identify and share a risk of customers. Customers can share and contact to risk manager via this portal. Throughout the site, customer can contact risk manager via various contact forms. Site is also available in mobile browser so customer can contact easily to the risk manager.

    Pressbook (SOCIAL NETWORK)

    A social network for creative professionals. users can upload media, create books, network with their clients, collaborators and suppliers. Many tools to promote users talent and statistics to perform personal market research.

    Snap Print (PHOTOGRAPHY)

    PicFrenzy helps app users to organise an event and allow attendees to upload pics of the event, an easy way to collect event pics! If you are having an event, sign up on the app, write a short description, set a time limit and watch the pictures roll in. App also lets you choose the event you want to attend and utilizes your map to take you there. When you arrive at the event you instantly become the on-site photographer by

    taking pictures in the PicFrenzy app while, of course, having a blast!

    Myonsto (E-COMMERCE)

    Myonsto bring a staggering variety of over 5000 products, from daily groceries, fruits, vegetables and household supplies, to special international foods, bakery goods and desserts. It delivers everything on your shopping list right to the comfort of your home, within 24 hours. An idea whose time has come, it’s really the smartest way to shop.

    Kenichi (HOSPITALITY)

    The owners of Kenichi restaurant approached IndiaNIC in 2011, to design a straight forward,easy to use and navigate website for their restaurant. The original website was a simple, non-responsive brochure style website. In 2011, IndiaNIC re designed the website with a custom designed responsive template, to ensure ease of navigation across all web browsers and devices, including iPhone, Android enabled smartphones, tablets,

    iPads and all desktop/laptop computers.

    Total Vegas VIP (HOSPITALITY)

    Total Vegas VIP Is the Website & Mobile app which offers user to explore things to do in LAS VEGAS! It offers Hotel & Flight deals, limo service and VIP access to the most popular Nightclubs & Dayclubs the Las Vegas has to offer. It also gives booking facility for most popular tours, shows and activities like See a show, fly to the Grand canyon, shoot a machine gun or ride the open road on a Harley Davidson or

    driving racing cars.

    Ujwal Bharat (GOVERNMENT)

    With the Ujwal Bharat platform now rolling out across the public service  in all areas of government are witnessing how a streamlined and more powerful way of providing content and information can produce significant benefits. But the success of Ujwal Bharat goes beyond simplifying infrastructure and IT processes. The entire project is a landmark for transformation in government on multiple fronts — allowing the

    public service to take a leading role in spreading dream 24X7 Power for all from Indian Prime Minister Mr.Narendra Modi.

    Whitman Fine

    Whitman fine wanted to offer a custom responsive real estate website that would work equally well on smart phones, tablets, and desktop computers. The result is an elegant, professional design that meets the needs of a growing number of mobile web users, without sacrificing an ounce of the original layout’s quality. Keeping with Sotheby’s luxury image, this site delivers the level of sophistication they were seeking, and

    significantly increased the number of their leads within days of its launch.

    BYGG (CONSTRUCTION)

    ByggProjekt app is aimed at people working in projects within the building construction sector and are used to get an overview and control of their projects. Generally, the construction sites cover up large area and it would never be an easy for a construction manager to visit each & every place of the site just to get status updates of all activities, and that’s where ByggProjekt app gets in.

    Blend Store (E-COMMERCE)

    Online store for selling products of different categories to local people. Integrate readymade theme/template provided by the client with Magento, and customize it further to set up client’s online shop.

    Clientela (RETAIL)

    An e-commerce web portal for multi vendors to register and sell products to their customers.

    Wekho (SOCIAL NETWORK)

    Wekho is your window to the world. It helps you to search and follow places around the globe. Users can discover restaurants, nightlife, and things to do via app. It also helps users to follow their friends and their photo feeds. See the world through the eyes of others, or capture and share what you are seeing from where you are.

    Reviews

    Sort by

    Website Dev for Media Startup

    "IndiaNIC proved they had more capability and knowledge than the other companies I had met with."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    Apr. - Sept. 2019
    Project summary: 

    IndiaNIC Infotech Limited developed a website for a media startup. This included the backend management system (BMS), design mock-ups, and additional improvements.

    The Reviewer
     
    1-10 Employees
     
    Melbourne, Australia
    Zachary Gration
    Managing Director, MediaMenu Pty Ltd
     
    Verified
    The Review
    Feedback summary: 

    IndiaNIC Infotech Limited created the site in a fraction of the time and cost estimates from their competitors. The final build featured a simpler design that was easy to use, and the team gave invaluable suggestions to further the site concept. Proactive communication led to a streamlined process.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    We are an online listing business that provides a listing space for media of all forms. I am managing director

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire IndiaNIC Infotech Limited?

    IndiaNIC Infotech built out entire website from the ground up. They were instrumental in our business' start up.

    What were your goals for this project?

    The goal was to establish a new website that is user friendly that will serve as the backbone of our business

    SOLUTION

    How did you select this vendor?

    I had done some research and looked around for at other business' meeting with them, and discussing the project. IndiaNIC proved they had more capability and knowledge than the other companies I had met with.

    Describe the project and the services they provided in detail.

    They designed developed, configured and launched our companies website and back end management system (BMS). The project began with a meeting discussing the needs of the website and BMS.

    Once a mutual agreement on costs and goals were reached, IndiaNIC began working on the wireframes and web design mockups. Once the designs were approved, they were then quick to move into the development phase and then to the launch phase.

    Throughout the process the website improved thanks to the insightful ideas and thoughts of the team that was working on the project and from the project manager Bhavin.

    What was the team composition?

    The team was lead by Bhavin as project manager and roughly 10 other members that would come and go as different skills were needed. I was only in direct contact with the web designer Rashmi and project manager Bhavin.

    Rashmi was very easy to work with and very quick to get my ideas into a functional mockup. Bhavin was an exceptional project manager and very pleasant to work with.

    Bhvain felt a lot more like a business partner throughout the process and was very helpful throughout the entire process of the build, giving his knowledge and wisdom with the industry and providing much needed ideas and thoughts to help improve the design.

    RESULTS & FEEDBACK

    Can you share any information that demonstrates the impact that this project has had on your business?

    Without the help of Bhavin and his team, our company website would not be the same as they were all very thoughtful during the process, sharing any ideas they had to help improve the current concept. Some of these ideas have been implemented into the website which has helped create a simplistic and user friendly design.

    How was project management arranged and how effective was it?

    Bhavin was very impressive, especially compared to others companies I had used previously. Bhavin and his team regularly complied with deadlines and always communicated delays well ahead of time.

    Unexpected delays never threatened or stop critical progress being made and everything was clearly communicated over Basecamp or Skype.

    What did you find most impressive about this company?

    The timeline given by other companies to build the exact same concept website was 8 months and nearly 5x the budget that IndiaNIC needed. IndiaNIC were then able to completed the project from design to live deployment within 5 months and under budget.

    The way that I also communicated with Bhavin made thing clear and easy and helped streamline the process. He was always available to talk with about any concerns or ideas and even made suggestions and had ideas that improved the website dramatically.

    Are there any areas for improvement?

    I was really impressed with IndiaNIC Infotech and cannot think of any improvement areas.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Application Dev for Personal Consulting App

    “We had really good chemistry with IndiaNIC Infotech Limited’s team.”

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    Oct. 2018 - Jun. 2019
    Project summary: 

    IndiaNIC Infotech Limited developed a personal consulting application for a startup app developer that includes webinar and other interactive features around life, career, and financial consulting services.

    The Reviewer
     
    2-9 Employees
     
    San Mateo, California
    Founder & CEO, Personal Consulting App
     
    Verified
    The Review
    Feedback summary: 

    The final product has delighted project stakeholders so far and warranted the development of a second version currently being planned. The process of collaborating with the IndiaNIC Infotech Limited team was enjoyable and flexible enough to remain smooth despite some changes to the scope.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the founder and CEO of a company developing a consulting application launching within the next six months. The app focuses on self-improvement consulting, including life, relationship, career, dating, and financial coaching, and we have over 20 different consultants that will be involved when we launch.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with IndiaNIC Infotech Limited?

    We wanted to make sure that the vision we had could be realized within the app. We also had existing software technologies—including Opentalk—and we wanted to make sure our eventual partner would be able to use them in the development process.

    SOLUTION

    What was the scope of their involvement?

    IndiaNIC utilized our existing software to build out all of the features we requested, including a custom webinar feature and several other customer-interaction aspects of the experience. They performed all aspects of the app development process.

    What is the team composition?

    We worked with Jeff (Business Development Manager, IndiaNIC Infotech Limited) and one other more senior member in the beginning. I gave them the information they needed, and they gave me a quote. They talked to their engineers and made sure they could commit to the job we needed to be done. After that, Rob (Social Media Consultant, IndiaNIC Infotech Limited) worked alongside them and about 3 other people, bringing their team to around 5–6 in total.

    How did you come to work with IndiaNIC Infotech Limited?

    My business partner had worked with them years ago, and he recommended their services. We interviewed other companies, but IndiaNIC asked the most questions and didn’t commit to a price until they got all the answers they needed. It really felt like they wanted to make sure they could do the job, so we went with them.

    What is the status of this engagement?

    We’ve invested $25,000–$30,000 with them.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    It’s a brand-new app, so we don’t have many statistics, but in terms of functionality, everything’s working the way we had it written down in the contract. We couldn’t be any happier with the app. It’s working well enough that we’re starting on version 1.2 already. We’re still tweaking small features to improve the app before launch, but we’re just trying to make it look as good as possible at this point.

    How did IndiaNIC Infotech Limited perform from a project management standpoint?

    We use Skype for communication since they’re 12–13 hours ahead of us. I believe there was a small language barrier, everything but worked out well. I was in communication with one of their project managers who was very understanding, direct, and patient with us on a few specific occasions. They were flexible and supportive when we wanted to add more to the project and handled project management very well.

    They were on point with deadlines. There weren’t any delays, and I believe we would have actually finished three weeks earlier if we hadn’t added more to the project scope. Whenever there were holidays or anything on their end, they would work more hours to make up for it beforehand.

    What did you find most impressive about them?

    The level of teamwork from them was impressive. I was working with different people there, and they were all on the same page. When I was talking to someone new, they already understood what sorts of features they were supposed to work on, and what the process was. They enjoyed working together, which made us enjoy working with them as well.

    Another element of their process that stood out was their recommendation to make things more user-friendly. I appreciated that because this was our app, but they were willing to share suggestions that helped us to make the best product we could.

    Are there any areas they could improve?

    No, it was a delight working with them all around. We had really good chemistry with IndiaNIC Infotech Limited’s team.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
      They weren’t the cheapest, but they got the job done, and that’s the most important thing.
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Magento Migration for Smartphone Part Retailer

    "When the website went live, the most basic functions weren't even remotely working—a nightmare." 

    Quality: 
    0.5
    Schedule: 
    0.5
    Cost: 
    0.5
    Willing to refer: 
    0.5
    The Project
     
    $10,000 to $49,999
     
    Jan. 2018 - Ongoing
    Project summary: 

    IndiaNIC Infotech Limited migrated a website from Magento to Magento 2 to prevent future issues. Along with core processes, they were responsible for transferring custom features and add-ons. This review includes the vendor's response.

    The Reviewer
     
    11-50 Employees
     
    Stockholm, Sweden
    Salah Nasir
    Warehouse Manger, Evelent SW AB
     
    Verified
    The Review
    Feedback summary: 

    Migrated functions and add-ons were nonfunctional upon launch, forfeiting significant revenue. IndiaNIC Infotech Limited provided strong management initially, but quality decreased markedly after the unsuccessful launch.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    I’m a warehouse manager. Our company sells spare parts for smartphones and gadgets, as well as tools and machines. We have been in business for over a decade.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire IndiaNIC Infotech Limited?

    We needed to migrate our main sales channel (our website) from Magento 1 to Magento 2. IndiaNIC Infotech Limited’s job was to do just that.

    What were your goals for this project?

    Our goal was to futureproof our website by migrating to Magento 2.

    SOLUTION

    How did you select this vendor?

    We selected this vendor for their seeming willingness to cooperate and fair price.

    Describe the project in detail.

    The goal was to migrate from Magento 1 to Magento 2, completely and fully, including our add-ons and custom features. This would let our staff work as usual without too much training on the new platform.

    What was the team composition?

    We had four engineers working to accomplish this. We had contact with all of them during the project.

    RESULTS & FEEDBACK

    Can you share any outcomes from the project that demonstrate progress or success?

    They did migrate us to the Magento 2 platform, but I wish they didn't because they just pretty much copy and pasted the programs and add-ons we’d installed on Magento 1. Absolutely nothing worked when they were done.

    When the website went live, the most basic functions weren't even remotely working—a nightmare. How could this have happened? The best part is that when we confronted them about this, they wanted more money. Why did we prepay then? There’s no use in going into detail. They cost us six figures in revenue, easily.

    How effective was the workflow between your team and theirs?

    I guess it was good until the end/launch, probably because we prepaid.

    What did you find most impressive about this company?

    The most impressive thing they did was threaten our CEO through email. If I wanted a drama movie I’d just watch Netflix, but this is fine also I guess.

    Are there any areas for improvement?

    Read all of the above.

    0.5
    Overall Score Worse shape then when we entered.
    • 0.5 Scheduling
      ON TIME / DEADLINES
    • 0.5 Cost
      Value / within estimates
    • 0.5 Quality
      Service & deliverables
      Nothing worked.
    • 0.5 NPS
      Willing to refer

    Company response

    The vendor responded on July 10, 2019. The reply is written by Jigar (President, IndiaNIC Infotech Limited).

    This project went beyond just migration and fixing up issues caused by all of the third-party vendors that the client had already chosen. Anyone who knows Magento knows that migration from version 1 to 2 is not an easy task, especially when it involves a lot of third-party vendors whom the client hasn't evaluated thoroughly.

    Integrating them into Magento 2 just because previous plugins didn't work created more work for the team than we agreed upon in the written and signed proposal, against which the client was ready to pay for if exceeded. We continued our support for six months after launch, compared to the agreed-upon one month of work.

    Migrating a site can never be estimated at a fixed cost, which the client didn't agree to at the time of the agreement; this resulted in hurt relations. The client initially agreed to pay more if work went beyond 100 hours for customization, but they failed to admit that they agreed to this after six months of diligent work.

    As a service provider, we put more than 100% effort into delivering what we commit to, but neglecting the facts around what needs to be done technically creates issues, and that's where we provided extended support and delivered all that was required.

    Lastly, it is sad to see the multiple negative reviews in an attempt to malign our profile here and elsewhere, which will not benefit anyone.

    We advise readers not to just focus on cost, but also other problems that affect their business.

    UX/UI Design for Freelancer Web App

    “…once we saw the quality of work, we could tell that it took a lot of time, and they were working on it nonstop.”

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    Less than $10,000
     
    May - June 2019
    Project summary: 

    IndiaNIC Infotech Limited fleshed out a provided concept to design a freelancing application. Working iteratively, they proposed several designs to choose from and finalized the project within a month.

    The Reviewer
     
    1-10 Employees
     
    Washington DC Metro Area
    Steeve Simbert
    CEO, JoBarter
     
    Verified
    The Review
    Feedback summary: 

    IndiaNIC Infotech Limited delivered high-caliber designs within the allotted timeframe. With their decade-long experience in the industry, the team has an impressive amount of insight into various technologies and consistently push the boundaries of what’s possible.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    I am the founder and CEO of a freelancing web application.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire IndiaNIC Infotech Limited?

    We hired IndiaNIC Infotech Limited to design our freelancing application, which was simply an idea.

    What were your goals for this project?

    Our goal was to create a user-friendly design that would consist of many different service models that we would have in our platform.

    SOLUTION

    How did you select this vendor?

    We selected IndiaNIC Infotech Limited because of the number of great reviews they had online. We were also impressed by their professionalism and technical expertise from the start.

    Describe the project in detail.

    We had daily meetings. They were always prepared and spent all day working on the project. They would consistently share with us daily updates, and we would provide feedback. They provided an interactive wireframe with the features needed and made all adjustments accordingly.

    What was the team composition?

    The team consisted of a technical analyst and the designer.

    RESULTS & FEEDBACK

    Can you share any outcomes from the project that demonstrate progress or success?

    Within less than a month, the design was completed.

    How effective was the workflow between your team and theirs?

    The workflow was effortless and very professional. They provided daily updates on Basecamp. They were always available to answer any questions and explain things.

    What did you find most impressive about this company?

    What was truly impressive about IndiaNIC Infotech Limited and their people was their drive to produce a quality product and their level of detail. They have vast experience with all kinds of technology, which they have been building for decades. Therefore, they’d even challenged us to broaden our perspective on what was possible. Also, their level of professionalism and passion to work with their clients were unique.

    Are there any areas for improvement?

    As with every startup founder, we wish that everything could have been done faster. The designer always gave multiple designs to choose from. On one side, it is great; at the same time, as a CEO, I always want the design to go at the speed of light. 

    But every day, once we saw the quality of work, we could tell that it took a lot of time, and they were working on it nonstop. Overall, IndiaNIC Infotech Limited was very clear from the start and met all of their deadlines.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    E-Commerce Dev for Telecommunications Business

    "We did not receive the solution we were promised, and I regret deciding to pre-pay them."

    Quality: 
    0.5
    Schedule: 
    0.5
    Cost: 
    0.5
    Willing to refer: 
    0.5
    The Project
     
    $10,000 to $49,999
     
    Nov. 2018 – Apr. 2019
    Project summary: 

    IndiaNIC Infotech Limited worked on a Magento 2 migration. The project called for the team to complete a Fortnox integration and integrate a Klarna solution.

    The Reviewer
     
    11-50 Employees
     
    Sweden
    CEO, Telecommunications Company
     
    Verified
    The Review
    Feedback summary: 

    The final delivery did not align with the initial scope. Delivery of a successful solution was hindered by miscommunication and a lack of transparency. Requested updates were accompanied by additional charges, and numerous errors were discovered. 

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    I’m the CEO of a telecommunications company. We sell cell phone components and accessories to businesses and consumers.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire IndiaNIC Infotech Limited?

    We hired IndiaNIC Infotech Limited to implement a platform migration from Magento 1 to Magento 2. We also asked the team to perform a few updates.

    What were your goals for this project?

    I wanted an updated, functioning platform. The site would feature both a business and consumer side.

    SOLUTION

    How did you select this vendor?

    Initially, it appeared the team was capable of meeting our needs.

    Describe the project and the services they provided in detail.

    We hired the team to develop an e-commerce platform based on designs we provided. They started working on the platform migration, which was to include a Fortnox integration and a Klarna implementation.

    What was the team composition?

    We worked with at least one direct point of contact.

    RESULTS & FEEDBACK

    Can you share any information that demonstrates the impact that this project has had on your business?

    The project has been a drain on internal resources. During our initial conversations, it appeared they understood our goals. After they received payment, they couldn’t deliver our requests without additional charges, and their customer service went downhill. We did not receive the solution we were promised, and I regret deciding to pre-pay them. A two-month project has turned into a seven-month project, and the site is still not on par with our requested specifications.

    How was project management arranged and how effective was it?

    An internal employee’s expertise contrasted with the vendor’s choices. For example, they asserted the necessity of customizing our Klarna payment method. Additionally, they required the reset of all our customer passwords during the migration.

    Communication via Slack and email lacked professionalism and transparency, especially with regard to deadlines. We were asked to pay extra for services that should have been included in the project scope: a reasonable site loading speed and the consumer-side of the website. 

    What did you find most impressive about this company?

    I was not impressed with their services. Their lack of effort was illustrated through an absence of innovation.

    Are there any areas for improvement?

    The team could be more responsive, and they could make more of an effort to address issues with solutions. Even though I’m not a technical worker, I found many issues during my review of their work. They should check their solutions for mistakes and deliver results within a more efficient timeline.

    0.5
    Overall Score I wish I could give them a worse score.
    • 0.5 Scheduling
      ON TIME / DEADLINES
      They did not adhere to the schedule. An internal stakeholder ended up doing their work.
    • 0.5 Cost
      Value / within estimates
      We did not receive value in exchange for the cost.
    • 0.5 Quality
      Service & deliverables
      The product is not high-quality.
    • 0.5 NPS
      Willing to refer
      I will never refer them.

    Company response

    The vendor responded on July 10, 2019. The reply is written by Jigar (President, IndiaNIC Infotech Limited).

    This project went beyond just migration and fixing up issues caused by all of the third-party vendors that the client had already chosen. Anyone who knows Magento knows that migration from version 1 to 2 is not an easy task, especially when it involves a lot of third-party vendors whom the client hasn't evaluated thoroughly. Integrating them into Magento 2 just because previous plugins didn't work created more work for the team than we agreed upon in the written and signed proposal, against which the client was ready to pay for if exceeded. We continued our support for six months after launch, compared to the agreed-upon one month of work. Migrating a site can never be estimated at a fixed cost, which the client didn't agree to at the time of the agreement; this resulted in hurt relations. The client initially agreed to pay more if work went beyond 100 hours for customization, but they failed to admit that they agreed to this after six months of diligent work.

    As a service provider, we put more than 100% effort into delivering what we commit to, but neglecting the facts around what needs to be done technically creates issues, and that's where we provided extended support and delivered all that was required.

    Lastly, it is sad to see the multiple negative reviews in an attempt to malign our profile here and elsewhere, which will not benefit anyone.

    We advise readers not to just focus on cost, but also other problems that affect their business.

    Android and iOS Dev for Irish Music Streaming App

    "I was blown away by their passion, determination, and diligence during the project."

    Quality: 
    5.0
    Schedule: 
    4.5
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    Oct. 2018 - Ongoing
    Project summary: 

    IndiaNIC Infotech Limited built an iOS and Android app. They managed the entire process, from design and testing to post-launch support.

    The Reviewer
     
    1-10 Employees
     
    United Kingdom
    Liam O’Sullivan
    Director, FEIS APP LIMITED
     
    Verified
    The Review
    Feedback summary: 

    The app has performed admirably, attracting a sizable user base soon after launching. Hardworking and supportive, IndiaNIC Infotech Limited committed more resources than they were obliged to to complete the project and fix small bugs that arose. Customers can expect a deeply engaged team.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    I’m the director of FEIS APP LIMITED. We provide Irish dance music for a global customer base.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire IndiaNIC Infotech Limited?

    Our musicians wanted to put their music on a streaming mobile app so Irish dancers could practice no matter where they were globally. Therefore, we needed an app developer to take ownership of the design, development, testing, and support phases.

    What were your goals for this project?

    We wanted to provide a stable platform that would allow users to stream music and access news and information anywhere.

    SOLUTION

    How did you select this vendor?

    We put our project out to tender with various companies and had many meetings to select the most suitable option. IndiaNIC provided the best solution for our needs and appeared to understand the project most clearly.

    Describe the project in detail.

    Once we selected IndiaNIC, they were vigilant in delivering a detailed proposal. They mapped out an exact timeline of what would be happening and when. They were available to discuss the project on demand and were up-to-date at all times. Final deliverables were an iOS and Android app.

    What was the team composition?

    We worked directly with Yash (Project Manager, IndiaNIC Infotech Limited). He was accessible virtually 24 hours a day and excelled at managing both of our requirements and his own resources. Team makeup changed throughout the process.

    RESULTS & FEEDBACK

    Can you share any outcomes from the project that demonstrate progress or success?

    Within 24 hours or publishing the app, we had around 10,000 users globally. Although there were some bugs (affecting less than 1% of our customer base), Yash and his team sorted through them quickly. The app has continued to grow two weeks post-launch, and IndiaNIC has supported us every step of the way.

    How effective was the workflow between your team and theirs?

    It would be impossible to tackle a project this large and intricate without encountering hurdles or revisiting certain elements. IndiaNIC managed our time effectively, however, and worked longer than we paid for to complete the development to our satisfaction.

    What did you find most impressive about this company?

    I was blown away by their passion, determination, and diligence during the project. Yash and the team were nothing short of amazing.

    Are there any areas for improvement?

    The project deadline was pushed back, but that's to be expected during a project of this magnitude. In the end, it worked to our advantage.

    5.0
    Overall Score I feel incredibly lucky to have found and worked with IndiaNIC.
    • 4.5 Scheduling
      ON TIME / DEADLINES
      Deadline had to be pushed back, however, this was reasonable considering the size and nature of the project.
    • 5.0 Cost
      Value / within estimates
      Compared to other companies we researched, the cost was more than fair.
    • 5.0 Quality
      Service & deliverables
      The company went above and beyond to deliver what we wanted.
    • 5.0 NPS
      Willing to refer
      I would recommend them to anyone considering building a mobile application.

    Scaling & Migration for Online Accreditation Platform

    "IndiaNIC Infotech Limited has been far more transparent than other offshore companies we’ve worked with."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    Jan. 2017 - Ongoing
    Project summary: 

    IndiaNIC Infotech Limited coordinated scaling efforts and a database migration to AWS for an accreditation management company. They led a discovery session, helped scope the project, and managed code reviews.

    The Reviewer
     
    2-10 Employees
     
    Tallahassee, Florida
    Jon Crumpacker
    Co-Founder & CEO, Accreditrac
     
    Verified
    The Review
    Feedback summary: 

    IndiaNIC Infotech Limited organized a successful initial migration effort, and they are now overseeing a second iteration. By exhibiting a thorough communication strategy and a valuable skill set, they have proven to be a worthwhile long-term partner. The team is honest and clear in all matters.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I am a co-founder and the CEO of Accreditrac. We are an accreditation management company with a platform that helps private school networks around the country manage their accreditation processes.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with IndiaNIC Infotech Limited?

    Before engaging IndiaNIC Infotech Limited, we hosted our company’s data center on a private server. We were quickly outgrowing that arrangement, so we hired IndiaNIC Infotech Limited to help us scale and migrate our operations to AWS.

    SOLUTION

    What was the scope of their involvement?

    During a discovery phase of 6–8 weeks, we worked with a business analyst to discuss our platform and our client workflow. As a result, we determined the scope of the project. IndiaNIC Infotech Limited assigned a software engineer and an AWS specialist, among others, to our project, and we communicated daily to facilitate frontend development changes and code reviews. We worked very closely up through when we deployed our platform fully on AWS.

    What is the team composition?

    Our team consists of a relationship manager, a technical project manager, a software engineer, a frontend developer, an AWS engineer, and an administrative representative.

    How did you come to work with IndiaNIC Infotech Limited?

    I had a pleasant experience working with IndiaNIC Infotech Limited about 10 years ago on a web platform proof of concept. Once we had a need arise here, I contacted their CEO to explain our situation, and we agreed to work together again.

    How much have you invested with them?

    We’ve spent approximately $45,000–$50,000 to this point.

    What is the status of this engagement?

    Our engagement began in January 2017 and remains ongoing. We’ve launched our first iteration following the migration, and we are now working on the second.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    Before working with IndiaNIC Infotech Limited, our platform was slowing down immensely because we had so many users that we could not manage. As soon as we went live on AWS, our bottleneck opened immediately. We now have peace of mind knowing that our backups are a thing of the past. This migration has allowed us to focus again on upgrades and features rather than just client support.

    How did IndiaNIC Infotech Limited perform from a project management standpoint?

    They’ve been wonderful to work with. IndiaNIC Infotech Limited did a good job of keeping us in order. Together, we implemented sound communication practices. I speak daily with the frontline developers, weekly with the project manager, and quarterly with the relationship manager, who checks in to make sure that everything is going well and determine if we have any other needs.

    What did you find most impressive about them?

    IndiaNIC Infotech Limited has been far more transparent than other offshore companies we’ve worked with. They are clear while breaking down the billable services and explaining their processes. They listen well and don’t push us in a particular technical direction. They have good integrity, and they’ve been very pleasant to work with.

    Are there any areas they could improve?

    No, we haven’t had any issues to speak of.

    Do you have any advice for potential customers?

    It’s critical to do as much discovery work as you can before the engagement. Our team had some challenges defining our scope and then passing it off to another company. Mitigating similar situations will go a long way toward fostering an efficient workflow. Further, it’s best to be clear and directive in all documentation so that nothing is misinterpreted or falls through the cracks.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Ongoing Dev Partnership with Cloud Solutions Provider

    "As an offshore partner, I’ve been very pleased with their abilities to keep open lines of communication."

    Quality: 
    5.0
    Schedule: 
    4.5
    Cost: 
    4.5
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    June 2014 - Ongoing
    Project summary: 

    For several years, IndiaNIC Infotech Limited has dedicated a team of engineers to assist a cloud solutions provider with custom development projects, including mobile and web apps, databases, and GUI work.

    The Reviewer
     
    1-10 Employees
     
    Chandler, Arizona
    Ryan Foster
    Founder & President, Sepio Systems LLC
     
    Verified
    The Review
    Feedback summary: 

    IndiaNIC Infotech Limited has proven to be a reliable long-term offshore partner—one capable of communicating well and remaining organized. Their thoughtful planning methods help curb misunderstandings during the development process. Their technical skills are on display with every new project.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I am the founder and president of Sepio Systems LLC. We’re a cloud solutions provider and integrator for small- and medium-sized businesses.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with IndiaNIC Infotech Limited?

    Our company provides custom software and app development services for our customers. To facilitate those projects, we partnered with IndiaNIC Infotech Limited about five years ago, and we continue to use them as our primary development arm for those custom solutions.

    SOLUTION

    What was the scope of their involvement?

    With IndiaNIC Infotech Limited, we work with a company that is large enough to supply the resources we look for in different areas of development. Some of our solutions require iOS or Android applications, but web applications, custom databases, and GUI work are also typical.

    Recently, we’ve worked with IndiaNIC Infotech Limited on the development of a job management and timekeeping system for one of our clients. That project consisted of a dual platform application and a web interface with a database backend.

    In many cases, we host the products for our customers because we are an Amazon partner. One of the benefits of that arrangement is that a bulk of the work is done initially, but we can also work in sprints afterward and make changes or add updates as we need to so that we further customize the product to meet specific business needs.

    What is the team composition?

    Our primary contacts include a project manager and a business development manager, but we also work with a team of 4–5 developers.  

    How did you come to work with IndiaNIC Infotech Limited?

    I had worked with Brian (Business Development Manager, IndiaNIC Infotech Limited) in the past when we worked for different companies. We were sometimes frustrated when specific resources were unavailable, so when Brian joined IndiaNIC Infotech Limited, he reached out to us to discuss the new company and the size of the team.

    One of our first requirements was to have a dedicated project manager. I wanted to make sure we could always interface with one person that was not working with other clients, and IndiaNIC Infotech Limited was able to promise and deliver that.  

    How much have you invested with them?

    We’ve spent about $150,000 over five years.

    What is the status of this engagement?

    Our engagement began in June 2014 and remains ongoing.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    They’ve always been available to work through several kinds of projects. Their abilities and their presence help us to serve our customers better.

    How did IndiaNIC Infotech Limited perform from a project management standpoint?

    When we started working together, we didn’t do much in terms of preplanning for the project. But in recent years, the presence of a business analyst has helped us build a blueprint of the project before we head into the development stage. That increased foresight has been extremely successful for us and has saved us from a lot of misunderstandings once we begin the development process.

    What did you find most impressive about them?

    As an offshore partner, I’ve been very pleased with their abilities to keep open lines of communication.

    Are there any areas they could improve?

    No, everything is going well right now.

    Do you have any advice for potential customers?

    Similar to how we’ve incorporated a business analyst into our projects, I’d advise future clients to do the same. They’re a tremendous asset and help to flesh out the development plan.

    5.0
    Overall Score
    • 4.5 Scheduling
      ON TIME / DEADLINES
    • 4.5 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    E-Commerce Development for Trade & Distribution Company

    "Their technical expertise and problem-solving abilities are great assets."

    Quality: 
    5.0
    Schedule: 
    4.5
    Cost: 
    4.5
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    2014 - Ongoing
    Project summary: 

    IndiaNIC Infotech Limited designed and developed an online shop using Yahoo Store and Magento. They built all functionalities and currently maintain the servers. Their team provides ongoing technical support.

    The Reviewer
     
    1-10 Employees
     
    Shenzhen, China
    Jessica Wang
    Manager, George Jimmy Creative Ltd.
     
    Verified
    The Review
    Feedback summary: 

    The platform functions perfectly and has been instrumental in the success of the business. The IndiaNIC Infotech Limited team has had an impact through the multiyear engagement. Though their speed could be improved, they manage the workload well and deliver work according to expectations.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the manager of George Jimmy Creative Ltd., a trade and distribution company.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with IndiaNIC Infotech Limited?

    We hired IndiaNIC Infotech Limited to build a functional and attractive online store for us.

    SOLUTION

    What was the scope of their involvement?

    IndiaNIC Infotech Limited developed our Yahoo Store and Magento Store according to our many requirements. Their team took care of the designs, severs, and functionalities. They currently maintain our server and provide technical support. In the future, we’ll be using their team to upgrade our platform.  

    What is the team composition?

    I work with Samir (Technical Business Consultant, IndiaNIC Infotech Limited) and 5–6 other teammates.

    How did you come to work with IndiaNIC Infotech Limited?

    My boss selected them as our partner for the project.

    How much have you invested with them?

    We’ve spent $10,000 on their services.

    What is the status of this engagement?

    We started working together in 2014, and the engagement is ongoing.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    Our online store is fully functional and works exactly as we expected. Having a platform that runs smoothly has been greatly beneficial for our business. IndiaNIC Infotech Limited provides excellent technical support that fulfills our requirements.

    How did IndiaNIC Infotech Limited perform from a project management standpoint?

    Their project management approach works well. They’re easy to communicate with, and our teams are always on the same page. However, sometimes they take longer than expected to accomplish certain tasks.

    What did you find most impressive about them?

    Their technical expertise and problem-solving abilities are great assets.

    Are there any areas they could improve?

    It’d be helpful if they delivered work quicker and were more responsive during the project.

    Do you have any advice for potential customers?

    Clearly explain your goals to their team at the start of the engagement.

    4.5
    Overall Score
    • 4.5 Scheduling
      ON TIME / DEADLINES
    • 4.5 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Development of Business Networking App

    "They worked hard to address all of our issues."

    Quality: 
    4.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    Nov. 2017 - Mar. 2019
    Project summary: 

    IndiaNIC Infotech Limited developed iOS and Android applications for a business network. Features included user location, notifications, and email support. They also added a SaaS component for private access.

    The Reviewer
     
    1-10 Employees
     
    Eden Prairie, Minnesota
    Founder/CEO, Networking App
     
    Verified
    The Review
    Feedback summary: 

    They successfully delivered the apps. Expect IndiaNIC Infotech Limited to track progress effectively and work thoroughly until all tasks are completed. They’re diligent about solving any problems that may arise during development.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    I am the founder of a business network connecting local community members and small business owners.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire IndiaNIC Infotech Limited?

    We needed them to create our iOS and Android applications and the associated admin panels.

    What were your goals for this project?

    We wanted successful apps, along with ongoing updates. We also wanted SaaS migration.

    SOLUTION

    How did you select this vendor?

    I chose them originally because I thought they had the expertise to complete my application, as well as the dedication to customer service required to work through any issues.

    Describe the project in detail.

    They did full-stack development of our iOS and Android applications. Features included user location, skill-set offerings, notifications, and email configurations. After we completed the initial application, we migrated the system to add a SaaS component for small business groups, such as local chambers of commerce, to create private access.

    What was the team composition?

    Initially, we had a project manager and three developers. As the project moved forward, we no longer needed full-time support and we’ve since been using part-time support.

    RESULTS & FEEDBACK

    Can you share any outcomes from the project that demonstrate progress or success?

    They successfully delivered the apps with all requested features and components.

    How effective was the workflow between your team and theirs?

    The team works diligently to complete tasks to our expectation. I have found that clear directives and consistent weekly calls and reviews have been important to our success.

    What did you find most impressive about this company?

    Software is always difficult and there tends to be a lot of back and forth during development. They worked hard to address all of our issues.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 4.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer